Policy communications manager jobs in gants hill, greater london

About the Church Commissioners

Established in 1948, The Church Commissioners works to support the Church of England's ministry.

The main aspects to the work of the Church Commissioners are as follows:

Managing the endowment fund

The Investments team of c. 85 colleagues manages the Church's permanent endowment fund. This £11.1 billion fund (as at 31st December 2024) is one of the largest in the country and has its origins in Queen Anne's Bounty, which was established in 1704.

The fund represents a diverse investments portfolio, which is managed with a strong focus on responsible and ethical investments that enable the funding support for the Church of England to grow in line with agreed investment return targets.

Church-Facing Commissioner Teams

There are three Church-facing Commissioner Teams:

• The Church Buildings team of c. 35 colleagues supports dioceses and parishes with the care, conservation and development of historic church buildings, advises on permissions for changes to church buildings and provides guidance on architectural and heritage matters. It helps churches adapt for worship and community use and works with government to advise on policies that affect church buildings;
• The Mission & Pastoral Services team of c. 10 colleagues supports the creation, merger and closure of parishes and benefices. It oversees the adjustment of parish boundaries, supports dioceses on the legal framework for pastoral change, and handles the legal steps when a church building is no longer required for public worship, including finding suitable alternative uses or disposal;
• The Bishoprics & Cathedrals team of c. 40 colleagues advises on the provision of suitable housing and office accommodation for diocesan bishops and archbishops, funding bishops' working costs, and supporting cathedrals in their governance and sustainability. It also oversees , the historic library and record office of the Archbishops of Canterbury and the main archive for the documentary history of the Church of England.

Central Support and Governance

Overall, there are c. 10 colleagues in the Central support and governance team:

• The Commissioners' Secretariat team supports the Chief Executive, senior trustees and Board in all aspects of their governance;
• The Engagement Manager is responsible for working closely with a wide variety of Commissioners' teams to help ensure that the Church Commissioners has effective engagement with a wide variety of Stakeholders;
• The Strategic Programme management team varies in size depending on the strategic projects currently underway (see below for further details).

Church of England Central Services (ChECS)

The Church Commissioners is supported by a number of key enabling teams which are part of the Church of England Central Services. This NCI consists of Finance, Assurance, Technology, Data, Project Management, Communications and Legal teams. The ChECS team is c. 150 colleagues.

The Church Commissioners is accountable to Parliament, General Synod and, as a registered charity, to the Charity Commission. The Archbishop of Canterbury is the Commissioners' Chair and the current Deputy Chair is the Bishop of Salisbury. Three of the Commissioners' trustees are known as Church Estates Commissioners (CECs), who will be key stakeholders for this role. The First CEC chairs the Assets (investment) Committee and the Second CEC is an MP who helps exercise accountability to Parliament. Both are appointed by HM The King on the advice of the Prime Minister. The Third CEC chairs committees that oversee the work of the Church-facing Commissioner Teams and is appointed by the Archbishop of Canterbury.

The Director of Strategy and Engagement has direct responsibility for Central Support and Governance, comprising the Commissioners' Secretariat (4 colleagues), the Engagement Manager and the Strategic Programme Management team (c. 5 colleagues). Additional Strategic Programme team members may be added as further strategic projects are commissioned.

Strategic focus

• Support the Chief Executive and Board with the development, articulation and delivery of the Commissioners' strategic business plan to enable it to support the mission and ministry of the Church of England, engaging widely and authentically in so doing;
• Act as a close adviser and sounding board for the Chief Executive and leadership team, ensuring the provision of accurate and timely advice, briefings and presentations;
• Assist in developing and delivering plans and projects to give life to the business plan.

Communications and stakeholder engagement

• Advise on, and support, stakeholder engagement. Develop and implement engagement and communications strategies for key stakeholders and leaders, e.g., bishops, parliamentarians, dioceses and General Synod (the Church's legislative and deliberative body). This includes major projects and programmes of work and liaison with the Communications team;
• Champion the views of key stakeholders and beneficiaries within the Commissioners, helping to ensure that business plans and projects reflect the perspectives of the wider Church.

Project support

• Manage complex or sensitive strategic projects and issues, thinking through the consequences of those projects, decisions and communications, including considering reputation matters.
• Facilitate the implementation of change plans, working closely with the Commissioners' leadership team and other NCI executive team colleagues.
• Support the implementation of cross-NCI programmes from the Commissioners' perspective;
• Use the Project and Programme Methodology adopted by the Church Commissioners and participate in current project governance structures - working with the PMO to continue to improve this.

Provide leadership and support to project teams, including:

• the Programme Spire team (which is managing a multi-year research programme to understand and respond to the charity's historic links to African chattel enslavement);
• any changes to the organisational structure for the Church Commissioners, ensuring they are provided with appropriate performance targets and support. This should be done working closely with the appropriate Finance and People teams.

Leadership and wider context

• Keep up to date with current events, trends and concerns which might affect the work of the Commissioners, NCIs and the wider Church;
• Support the wider Church as a senior leader, contributing to the development of the NCIs. Draw connections between operational activities in different teams, and with other NCI activities where appropriate.

• A salary of c.£95,000 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

First round interviews scheduled for January 19th 2026.

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA is investing in its Monitoring, Evaluation, Accountability and Learning (MEAL) function. We have established an independent MEAL team within the Global Programmes Directorate (GPD), led by a Head of Data Insights and MEAL. The MEAL team plays a critical role in ensuring that SPANA’s programmes are effective, responsive and continuously progressing to improve the welfare of working animals globally. The MEAL team works closely with SPANA partners based in different countries and with SPANA colleagues across departments.

Reporting to the MEAL Manager, the Data Management Officer is a key role in SPANA’s MEAL team. The role oversees the full data cycle, including supporting partners with consistent data collection, improving data quality assurance, maintaining data systems, setting standards, co-ordinating consolidation of programme data and producing clear analysis and visualisation. The role contributes directly to better use of evidence in programme design, learning and accountability across the organisation.

Contract, location and salary

This is a full-time (34.5 hour per week), permanent role based in the UK. SPANA works on a hybrid basis, and staff come into our office in London for approximately 1-2 days per month (or more if preferred). 

The salary for this role is c.£35k per annum, subject to skills and experience. SPANA provides employee benefits including a generous company pensions scheme and healthcare cashplan with Medicash. 

Full details and how to apply

Please review the job description for full details including a person specification and information on how to apply.

The deadline for applications is 23:59 GMT on 04 January 2026. 

Candidates must have the right to work in the UK.

Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?

Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.

As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.

They will be accountable for the following areas:

Strategic leadership & organisational development

• Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.

• Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.

• Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.

• Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).

• Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.

Financial strategy, planning & stewardship

• Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.

• Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.

• With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.

• Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.

• Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.

• Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.

People, culture & HR

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.

• Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.

• Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.

• Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.

• Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.

• Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.

• Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.

Digital, data, IT & systems

• Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.

• Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.

• Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.

• Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.

• Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.

Operations, facilities & supplier management

• Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.

• Plan for future workspace needs in line with organisational growth, culture and budget.

• Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.

• Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.

• Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.

Governance, risk & compliance

• Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.

• Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.

• Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.

• Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.

• Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.

• Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.

AFRIL is recruiting for an experienced, dynamic Senior Caseworker to join our growing Casework Team. The successful candidate will provide advice and casework to asylum seekers, refugees and migrants in South East London on matters relating to housing and homelessness, welfare benefits, NRPF support, community care and asylum support. The candidate has the exciting opportunity to lead on the delivery of AFRIL's Casework Drop-in for asylum seekers and recently granted refugees, supported by a Caseworker and Outreach Volunteers. The post holder, if not already Immigration Advice Authority (IAA) accredited, will also be supported to obtain IAA Level 2 accreditation, to embed some immigration legal advice into their broader caseload. 

AFRIL’s Casework Service also uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. The successful candidate will have the opportunity to feed into AFRIL's broader policy work, and develop local partnerships.

This is an exciting and integral role within a supportive and dynamic team, with strong opportunity for career development within AFRIL.

The Role

This is an exciting opportunity for an equality, diversity and inclusion (EDI) professional to shape a more inclusive future for the solicitor profession.

In this role, you'll design and deliver impactful programmes, develop practical and evidence-based resources and guidance that help our members embed best practice and drive positive change across the profession.

Working collaboratively with colleagues, members, and external stakeholders you'll manage multiple projects, commission research where needed and bring together diverse voices to shape outputs.

From evaluating impact to reporting progress, you'll ensure our initiatives deliver measurable results. This is a fantastic opportunity to influence change at scale.

What we're looking for

We're seeking a passionate EDI professional who's passionate about driving change and delivering results.

You'll need:

• Proven experience delivering impactful EDI programmes, using data and research to create practical, evidence-based guidance and resources that drive change.
• Strong knowledge of equality, diversity and inclusion including legislation, best practice and what works to drive positive change
• Experience managing projects - able to balance priorities and meet deadlines
• Strong stakeholder engagement skills - confident building relationships at all levels
• Excellent communication skills - clear and persuasive in writing and in person

What's in it for you

Please note first-round interviews for shortlisted candidates will be held online on 19 & 20 January 2026.

We offer hybrid working with a baseline of two days a week in our Chancery Lane office and a monthly in person team day. You will also benefit from a generous flexible benefits package, a friendly working environment and opportunities to develop your career in a professional organisation.

We are recruiting for two roles (up to 1.5 FTE) and are flexible about how they are filled. This could be one full time and one part time role, or two part time roles. We welcome applications from those seeking flexible or alternative working patterns and will consider these on a case by case basis at appointment.

Please note: if you are an internal applicant, Pay Policy will apply.

If you would like to have an informal discussion about the role, please contact Polly Williams on .

Are you fiercely dedicated to Indigenous peoples’ rights, a fluent Spanish speaker, and ready to put your networking, analytical, and strategic skills to use as part of a dynamic international campaign team? Survival International is offering a rare opportunity to join our Research and Advocacy Department, working primarily on our campaigns for the rights of uncontacted Indigenous peoples in Spanish-speaking South America. 

This is a chance to join a deeply committed Indigenous rights campaigning organisation that regularly takes on powerful targets and wins. We are looking for a creative, strategic and focused research and policy person to join us at either Officer or Assistant level. You can be part of combating the violent colonialism and land theft that is threatening Indigenous peoples worldwide – one of the most urgent crises of our time. 

For further details and how to apply, please see the job description and application form. The application form is downloadable via the 'How to apply' button.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 04th January 2026

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Are You Who We're Looking For?

Do you love bringing people together, creating uplifting experiences, and making every day count?  If you’re organised, compassionate, and thrive in a busy, people-focused environment, then we’d love to meet you!

We’re looking for a Daycare Coordinator to join our new daycare service.  You’ll play a vital role in ensuring our day service runs smoothly, providing a welcoming and engaging environment where everyone feels valued and supported.

About the Role

As our Daycare Coordinator, you’ll be the heartbeat of our service — making sure every individual who attends enjoys a positive, person-centred experience.

You’ll support the Daycare Operations Manager in running the service day to day, lead staff and volunteers, and help plan meaningful activities that bring joy, connection, and purpose to the people we support.

This is a hands on, rewarding role for someone who loves people, enjoys variety, and takes pride in delivering high quality care and service.

Key Responsibilities

• To coordinate the day-to-day operations of our daycare service
• Ensure clients attending have a positive and engaging experience.
• Support the Operations manager to deliver high-quality, person-centred support and activities.
• Deputise for the Operations Manager in their absence or as and when required.
• Financial management, oversight and record keeping: including sales and purchase invoicing, receipts, credit control functions, petty cash and reconciliations
• Oversee staff and volunteers
• Organise activities
• Accurate record keeping
• Support individual client plans
• Contribute to the ongoing development of the service

The job will close when a suitable candidate has been hired. Previous candidates need not apply. No CV's.

The Management Accountant is responsible for ensuring that the staff and Trustees are supplied with timely, accurate and relevant financial information. This includes budgets for the Museum, trading subsidiary, individual departments and capital and revenue projects as necessary, as well as quarterly management accounts, cash flow and forecast, with additional analyses and reports as necessary.

This is a demanding post requiring attention to detail, the ability to take an overview and to make progress with several tasks in parallel. It is also an exceptional opportunity to work in a small and friendly environment at a busy and challenging time. The ideal candidate will have some understanding of the museum sector and an interest in the work of a high-profile National Museum.

The Finance team is headed by the Finance Director and in addition to the Management Accountant there is a Finance Manager and Finance Assistant.  The Museum employs around 80 members of staff (48 FTE).

Key responsibilities:

· Preparation of management reports, accurate quarterly forecasts and assistance with preparation of the year-end financial statements.

· Preparation of information for regular and ad hoc returns to DCMS and other external bodies.

· Ensure compliance with donor restrictions, public and charitable sector regulations and guidelines.

· Analysis of Museum-wide income and expenditure streams to monitor and improve efficiency and profitability.

· Provide and review financial information for funding applications.

· Key to the successful execution of these duties would be an understanding of financial information in relationship to the activities of the Museum and to explain these clearly to the Senior Management Team and Trustees.

· To provide the Board of Directors of the trading subsidiary, Soane Museum Enterprises, with relevant financial and management accounting information and to attend the quarterly meetings as required.

· With the Finance Director, ensure compliance with the Treasury publication ‘Managing Public Money’, Financial Reporting Manual (FReM), the Framework Document issued by DCMS, Cabinet Office control of Civil Service Pensions and the Statement of Recommended Practice on Accounting and Reporting by Charities (SORP FRS 102).

· As part of the finance team, work with the auditors of the Museum and SME and the internal auditor.

· To work with the Finance Director liaising with DCMS on financial and other matters and developing a good working relationship. This includes completion of annual and other reports including the Museum’s submissions for the periodic Spending Reviews.

· To maintain financial and internal control systems, mindful of the requirements of the Finance, Audit and Risk Committee, internal audit and the NAO. 

· To provide papers in a timely manner for meetings of the Trustees and their Finance, Audit and Risk Committee and to attend meetings, as required.

· To contribute financial expertise to Museum-wide projects and initiatives.

· Work one day a quarter on the weekend rota to support front of house staff (for which TOIL is given). 

Person Specification

· Educated to degree level or equivalent experience with an accountancy qualification ACA/CIMA.

· Good technical knowledge of relevant Accounting Standards.

(Knowledge of government accounting would also be desirable.)

· Experience ideally within the charity/not-for-profit sector or an understanding of compiling charity SORP and company accounts.

· A broad understanding of VAT requirements (including partial exemption methods) and other taxation issues such as the operation of Gift Aid in the charity sector and corporation tax within trading subsidiaries.

· Excellent communication skills with a willingness to take a hands-on approach. The Museum has only a small staff covering a multitude of disciplines working closely together in a cooperative environment.

· An ability to prioritise workload and use initiative with problem solving skills and attention to detail.

-      Excellent IT skills, including advanced Excel, and a working knowledge of accounting systems, preferably with direct experience of Sage.

-     An interest in the museum sector.

Remuneration

This is a 3 days a week post at a salary of £23,735 pa, (£39,558 FTE)

16 days annual leave plus (pro-rata of 26.5 days) and pro-rata Bank and public holidays  

Museum staff can choose to join an excellent, defined benefits pension scheme, the Principal Civil Service Scheme Alpha. The Museum provides an annual season ticket loan.

We have Hybrid Working and this post-holder can work for 1 day a week at home, on the completion of the 6 month probationary period.

Our policy allowing flexible start and finish times means that staff can choose to start work between 8.00am and 10.00 am in the morning and finish correspondingly between 4.00pm and 6.00pm.

Our Annual Report can be found in the ‘Governance and Management’ section of our website.

Applications:

The deadline for applications is Wednesday 31 December 2025.

Interviews will be held in the Museum on Friday 16 January 2026.

Please apply by sending a covering letter describing how you meet the criteria for this post with your CV and the names and email addresses of two referees.

Purpose

We are looking for a proactive and organised individual ensuring that all of Ella’s premises,  including the office, community hub, and safe houses,  are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.

You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.

Facilities management

• Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.

• Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.

• Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.

• Maintain clear records of repairs, inspections, and contracts in the central facilities log.

• Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.

• Ensure accurate stock records are maintained and inventories are completed across all sites.

Property inspections and maintenance

• Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.

• Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.

• Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).

• Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
   

Health, safety, and compliance

• Act as the main point of contact for health and safety matters in the Operations Manager’s absence. 

• Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.

• Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.

• Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.

• Lead or support fire drills, first aid provision, and emergency preparedness planning.
   

Systems and administration

• Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.

• Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.

• Coordinate staff communications about ongoing facilities work or planned maintenance.

• Oversee inventory management, purchasing, and deliveries for office and property supplies.
   

Team and organisational support

• Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.

• Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.

• Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.

Person specification

Essential

• Excellent organisational and time management skills.

• Keen eye for detail 

• Ability to put effective processes and procedures in place 

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable

• Experience in facilities or property management.

• Experience working with suppliers and contractors. 

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

The Paul Hamlyn Foundation (PHF) is one of the UK’s largest independent grant-making foundations. We use our resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and lead fulfilling, creative lives.

Contract: Fixed-term contract – 18 months
Hours: Full-time post, 35 hours per week
Salary: c. £54,000 per annum
Location: London / Hybrid (40% of time in our central London offices)

Role Overview

We are seeking a mission-driven senior leader to shape and deliver our work supporting young people across the UK.

As Head of Programme – Young People, you will shape and drive the Foundation’s grant-making strategy in support of young people, ensuring our funding delivers systemic change and champions youth-led approaches. You will lead the Youth Fund and related initiatives, setting direction, overseeing grant-making, and influencing practice across the youth sector.

As Head of Programme – Young People, you will lead the strategic development, direction and delivery of the Foundation’s Youth Fund and related initiatives. You will oversee grant-making, champion youth-led practice, and influence sector-wide learning and collaboration.

Reporting to the Director of Grants, you will have direct responsibility for a high-performing team composed of two Grants Managers and one Grants Assistant. You will oversee the strategic development and delivery of the Youth Fund and Follow-on Fund, ensuring alignment with the Foundation’s priorities and best practices in youth-focused grant-making.

You will work closely with funded organisations, trustees, advisors, and sector partners to strengthen their impact, embed learning, and ensure our funding supports long-term systemic change.

About You

We’re looking for a strategic, values-led leader with:

• Significant experience in the youth, charity or civil society sector, with a strong understanding of the challenges and opportunities facing young people.
• Deep knowledge of youth policy and practice, and the ability to translate that insight into impactful funding and support for organisations.
• Proven expertise in grant-making, including assessment, due diligence, monitoring and learning.
• Strong leadership and people management skills, able to develop and motivate teams and foster a collaborative, inclusive culture.
• A track record of working in partnership with funded organisations and sector stakeholders to drive meaningful change.

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

Liberty is an independent campaigning organisation. At Liberty, we challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly. In 2020, Liberty launched an exciting new project using the tools of investigative journalism to expose and challenge abuses of power and violations of human rights: Liberty Investigates.

We believe rigorously pursued, collaborative investigative journalism can be instrumental in challenging abuses of power, and we believe it’s needed now more than ever. The team, currently made up of the Investigations Editor and two Investigative Journalists, undertakes work designed to have real-world impact – by holding power accountable, changing narratives and sparking positive change in human rights.

Our small team has worked with publishing partners including the Times, the Guardian, the Observer, Independent, Sky News, Channel 4 News, and local press. We’ve been shortlisted for the Private Eye Paul Foot Award twice, were finalists two years running for the Orwell Prize for Exposing Britain’s Social Evils, and were recently shortlisted for the European Press Prize.

Funding has allowed us to recruit another reporter on a 12-month fixed-term contract, and we are looking for an ambitious Investigative Journalist to help us deliver more impactful work in 2026.

You will need to understand the power of telling stories and the role that journalism plays in mobilising action in the public interest. You will need a passion for upholding high factual and ethical standards. You will be excited about working in a multi-disciplinary campaigning organisation, and you will have excellent newsgathering, writing and contact-building skills.

At Liberty we are striving to build a team that is truly inclusive – we understand that as an organisation we can only work at our best when we have a diverse workforce sharing a wealth of ideas and experiences. We therefore encourage applications from marginalised groups, particularly people of colour, trans and non-binary people and disabled people. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 9am Monday 12 January 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Thursday 5 February

Second round interview will be held on the week commencing 9 February

Please apply via the job board on our website.