Policy communications manager jobs in islington, greater london
Location: hybrid working - a minimum of 1-2 days in the Aldgate, London office per week
First interview date: 18th and 19th June
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Join Dementia UK as a Challenge Events Manager and take the lead in delivering our DIY and open challenge events portfolio through impactful acquisition campaigns and outstanding supporter experiences.
As part of the Mass Participation team, you’ll be responsible for developing the overall strategy for both the DIY and open challenge events programmes. A key part of the role is identifying and maximising opportunities for growth, ensuring the programme remains innovative and responsive to market trends. This will involve researching new opportunities, monitoring developments across the sector and continuously improving ways of working.
You will be responsible for setting the annual budget for both programmes, working closely with colleagues across Fundraising and Engagement to drive income, encourage collaboration and generate strong engagement with the events on offer. A close working relationship with the Challenge Events Manager (Third Party) will ensure a joined-up approach to the overall Challenge Events programme, with shared learning and consistent delivery across all areas.
This role includes line management of the Challenge Events Executive who leads on DIY and open challenges and the two Challenge Events Assistants who support the whole Challenge Events programme.
We’re looking for someone with proven experience in successfully delivering DIY and open challenge events, including participant recruitment, supporter journey development and stewardship communications to achieve income targets. You’ll have a strong background in leading projects, with the ability to guide and support team members to meet their objectives. Experience working with external agencies, a clear understanding of marketing channels and digital techniques to drive participation, and knowledge of stewardship approaches that increase remittance rates and average gifts are all essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About Us
The Campaign for Nuclear Disarmament (CND) campaigns to rid the world of nuclear weapons – the most powerful and toxic weapons ever created, threatening all forms of life. We educate, advocate, and engage with people of all ages to promote peace and disarmament.
Our Peace Education team delivers high-quality workshops, develops engaging educational resources, and empowers young people and educators to explore peace, conflict, and nuclear issues.
About the Role
We are seeking a committed and enthusiastic Peace Education Assistant to support the delivery and promotion of CND’s Peace Education work. This is an exciting opportunity for someone passionate about peace education, disarmament, and working in schools.
You’ll assist with the development and marketing of educational materials, manage digital communications, deliver workshops, and support the wider Peace Education programme.
Key Responsibilities
- Promote CND's Peace Education services and resources to schools and educators.
- Maintain and update web pages, social media platforms, and email marketing content.
- Deliver workshops in schools, primarily in London and the South East, with occasional national travel.
- Support the recruitment and engagement of volunteers to work in schools.
- Assist in developing, updating, and creating educational resources in response to current issues.
- Provide administrative support across the Peace Education programme.
- Work within the CND Peace Education budget.
- Respond to general enquiries.
- Actively contribute to CND’s team-based work culture.
About You
Essential
- Committed to the aims and objectives of CND.
- Experience promoting educational services or materials.
- Experience working in an educational setting, with a commitment to active and cooperative learning.
- Ability to communicate complex ideas in accessible formats across multiple media.
- Strong organisational, administrative, and IT skills.
- Able to work cooperatively as part of a small, friendly team.
- Experience managing web content management systems.
- Commitment to equality, diversity, and inclusion.
Desirable
- Experience delivering workshops or teaching.
- Knowledge of the English education system and National Curriculum.
- Experience writing lesson plans and organising educational events.
- Experience applying for grants or funding.
- Full, clean UK driving licence.
Additional Information
- Working Hours: 14 hours per week. Occasional additional hours may be required, with time off in lieu.
- Annual Leave: 11.2 days per annum, plus bank holidays (pro rata).
Location: The SE of England within easy reach of London, working at the CND office or remotely, with occasional national travel.
To apply, please send your CV and a cover letter (no more than two pages) explaining how you meet the person specification.
The successful candidate’s appointment will be dependent on a clear DBS check and references.
We are committed to creating an inclusive environment. We welcome applications from all backgrounds and communities
We’re Britain’s leading organisation for peace and anti-nuclear action





The client requests no contact from agencies or media sales.
Salary: £65,000 FTE (£55,714 - £65,000 depending on working hours)
Working hours: Flexible - 30-35 hours/week - This role is being offered for between 30 and 35 hours per week. We’re open to discussing how those hours are distributed across the week and can accommodate school hours, early starts, or condensed days where possible.
Department: Human Resources
Number of posts needed: 1
Location: Hybrid - at least 2 days/week in Toynbee Hall office
Working Pattern: Monday to Friday (flexible)
Reporting to: Chief Operations Officer
Contract: Permanent
Application Closing Date: 9 June 2025
We reserve the right to close the vacancy early if we receive sufficient applications from suitably qualified candidates. Early application is encouraged. Interviews will be conducted on a rolling basis, and we encourage early applications, as the vacancy may close ahead of the stated deadline due to high volumes of interest.
At Toynbee Hall, our HR Team supports our most important asset – our people. We are committed to delivering a high-quality, inclusive HR service and to exploring new ideas and perspectives so we can grow and develop the function together.
The HR Team supports colleagues throughout the employee lifecycle – from recruitment and onboarding to people development – ensuring that every experience at work is a positive one. Inclusion is at the heart of everything we do, and we are dedicated to fostering a workplace culture that reflects our values and where everyone feels respected, valued, and able to thrive.
Scope of role
The Head of People and Culture is a member of the Senior Management Team (SMT), responsible for leading and embedding a strategic and inclusive People function that supports Toynbee Hall’s purpose, values, and vision for a fairer and more equitable society. This role will shape and champion a workplace culture that is people-first, values-driven, and committed to equity, diversity, inclusion, and belonging (EDIB).
The Head provides strategic and operational direction and hands-on leadership to ensure every colleague’s experience at Toynbee Hall is supportive, developmental, and empowering.
Responsibilities and Accountabilities
Strategic Leadership
- Co-create and implement a progressive People Strategy aligned with Toynbee Hall’s organisational goals and values, with a strong focus on equity, inclusion, and belonging.
- Lead the development of measurable KPIs and outcomes to evaluate progress in people and
culture initiatives. - Partner with SMT and staff to embed a co-produced EDIB strategy, including a clear statement of intent, inclusive action plan, and transparent reporting processes.
- Act as a cultural ambassador, promoting practices and policies that reinforce a positive, inclusive, and purpose-driven working environment.
HR Operations
- Deliver a high-quality, person-centred HR service, with clear, accessible, and values-aligned policies and processes.
- Ensure policies are inclusive, legally compliant, and regularly reviewed—covering remuneration, flexible working, wellbeing, performance, and development.
- Oversee a fair and inclusive recruitment and resourcing process that reflects our commitment to equity and community.
- Lead performance management practices that are developmental, supportive, and reflective of individual and team contributions.
- Maintain robust, GDPR-compliant employee records and HR systems.
- Oversee compliance in employment checks, safeguarding requirements (including DBS), and risk management procedures.
- Lead the HR team with all case work on a weekly basis to review and guide on case load.Take on complex HR case work with the support of the COO and HR consultants/Advisors.
Equity, Diversity, Inclusion, Engagement & Culture
- Be a visible leader in embedding a culture of inclusion, care, and psychological safety across the organisation.
- Champion well-being and engagement initiatives that reflect the diverse needs of our people and foster belonging.
- Co-lead EDIB learning and development opportunities for staff, ensuring ongoing reflection, growth, and dialogue.
- Review and promote equitable pay, terms, and recognition practices in line with our values and commitment to fairness.
- Work closely with managers to foster inclusive leadership and team cultures through coaching and support.
Team Leadership and Development
- Lead, coach, and support direct reports and the broader organisation in creating a high-performing, values-led People function.
- Promote a culture of learning, empowerment, and proactivity within the People team and across all departments.
- Create and deliver a meaningful annual work plan aligned with strategic priorities and cultural aspirations.
Senior Leadership Responsibilities
- Contribute actively to SMT discussions and organisational decision-making, ensuring People considerations are central to planning and implementation.
- Collaborate with the COO and CE on organisational performance, people data, and budget alignment.
- Build strong cross-organisational relationships to support change management and continuous
improvement. - Communicate openly and regularly with staff and stakeholders about People-related developments and opportunities.
Safeguarding, Risk, and Wellbeing
- Ensure all People-led activities are risk assessed and comply with health, safety, and safeguarding requirements.
- Promote a culture of care and responsibility, supporting psychological and physical safety across the organisation.
- Ensure systems are in place for reporting incidents and learning from them.
Finance and Payroll
- Work collaboratively with the finance team to ensure payroll is updated and released on time each month.
- Support with the Year End Audit requirements that relate to staffing.
- Overall responsibility of the HR function budget including training and resources.
What You’ll Bring
- A commitment to equity, diversity, inclusion, and social justice in every aspect of your work.
- Significant experience in senior HR/People leadership roles, ideally within a mission-led or community-focused organisation.
- A deep understanding of inclusive and trauma-informed HR practices.
- Excellent people leadership and coaching skills, with a strong focus on collaboration, development, and wellbeing.
- Up-to-date knowledge of employment law, HR best practice, and change management.
- Experience working with Trade Unions and employee voice mechanisms.
Additional Information
- We are in the process of reviewing the HR function and you will be leading on the implementation of this to ensure that the team is working with inclusive strategies, as well as ensuring that we can best support the organisation with the needed support in a timely and efficient manner.
- Toynbee Hall are in the process of reviewing the pay banding and scales and this will be a part of your role to implement the changes and work closely with the finance team to achieve this.
Essential Criteria:
- Very good knowledge of UK employment regulation and HR practices.
- Experience of advising, coaching and challenging senior staff when needed
- Significant practical experience in delivering human resources functions /activities
- An excellent understanding of and commitment to Equality, Diversity, and Inclusion and proven experience of implementing successful EDI strategies and plans.
- That they are proactive in spotting challenges and offering solutions
- Excellent organisation, time and project management skills with demonstrable experience of combining effective operational delivery and strategic work.
- Effective in setting out and delivering against plans; and reporting against objectives.
- First rate communication skills; able to relate to and work alongside colleagues at all levels in the organisation, with the ability to explain technical issues to non-HR colleagues, reinforce difficult messaging when needed, and to coach and support managers.
- Good written English with proven ability to write policies, complex correspondence and business reports.
- Emotionally Intelligent, transparent, principled.
- Ability to work independently but also be champion of collaborative working
- Attention to detail and thorough review of HR related documents
- An understanding of safeguarding and safer recruitment
- Alignment with Toynbee Hall’s mission and strategy
- HR related qualification (CIPD level 5) / Degree in HR
- Ability to present HR data/ analytics to SMT and Trustee with thorough evidence and clear decision-making information
Alignment and willingness to work in line to our values
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Full-time | Permanent | Circa £40,000 per annum, subject to experience
Based in Shepherd’s Bush, West London (with some flexibility)
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Are you driven by the belief that everyone deserves a second chance?
Do you see practical skills like driving as a powerful route to independence and opportunity?
Join The Upper Room and lead a transformative programme that supports ex-offenders and young people at risk of offending to rebuild their confidence, regain control of their futures, and move towards lasting change.
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About The Upper Room
The Upper Room is a frontline, community-based charity in Shepherd’s Bush, West London, dedicated to supporting vulnerable individuals facing homelessness, poverty, and social exclusion. Through a holistic range of services—including hot, nutritious meals, employability training, and tailored support—we help people take practical steps towards greater independence, stability, and wellbeing.
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About the UR4Driving Programme
UR4Driving is one of our key initiatives, supporting individuals who have experienced the criminal justice system, or are at risk of entering it, by helping them obtain a driving licence. This simple yet powerful tool opens up access to employment, responsibility, and self-belief. Through structured one-to-one support, motivational sessions, and practical driving instruction, participants work toward personal goals and reduce their risk of reoffending.
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About the Role
As Service Manager[MH1] , you will lead the delivery, development, and strategic direction of UR4Driving. You will manage its day-to-day operations, finances, partnerships, and team, ensuring the programme is high-quality, participant-focused, and impactful.
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Key Responsibilities
1. Programme Leadership and Development
- Shape and lead a transformative support programme that empowers participants to make lasting change.
- Oversee and improve service delivery, ensuring quality and alignment with The Upper Room’s values.
- Promote the programme and develop referral partnerships, including with prisons, probation services, and community agencies.
- Collaborate with the CEO on future strategy and programme innovation.
2. Team and Budget Management
- Line manage the small UR4Driving team, offering supervision and professional support.
- Appoint and oversee driving instructors, ensuring delivery standards and clear communication.
- Manage the project budget, maintain financial records, and ensure cost-effective use of resources.
3. Stakeholder and Referral Partner Engagement
- Build strong working relationships with a wide range of external stakeholders and funders.
- Represent the project at events, forums, and meetings across London.
- Support fundraising efforts by providing impact data, case studies, and programme insight.
4. Monitoring, Evaluation and Reporting
- Track participant progress and engagement throughout and beyond the programme.
- Maintain accurate case records and contribute to internal and external reporting cycles.
- Ensure full compliance with safeguarding, data protection, and equality policies.
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What We’re Looking For
Experience & Abilities
- Proven experience delivering structured programmes or support to marginalised groups, ideally including ex-offenders or those at risk of offending.
- Confident facilitating group sessions and providing one-to-one motivation or support.
- Strong organisational, communication and time-management skills.
- Experience managing budgets and working with external stakeholders.
- Ability to maintain clear boundaries while building trust and rapport.
- Genuinely passionate about helping people build the skills they need to move forward. And take charge of their own future.
- Excited to support our clients and play. A hands-on role in growing the UR4 Driving project and exploring new ways it can make a difference.
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Knowledge & Skills (Desirable)
- Understanding of barriers faced by ex-offenders and relevant legislation (e.g. Rehabilitation of Offenders Act 1974).
- Familiarity with resettlement pathways, coaching or casework.
- Competence using MS Office and digital reporting tools.
- Commitment to inclusive practice and social justice.
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Qualifications
- NVQ Level 3 or above (desirable)
- IAG (Information, Advice & Guidance) or other relevant advisory/support qualification
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Salary & Benefits
- Salary: Circa £40,000 per annum, subject to experience
- Hours: 35 hours/week (5 days), primarily office-based with some flexibility
- Holiday: 25 days annual leave plus bank holidays
- Additional Benefits:
- TOIL for occasional evening/weekend work
- Training and CPD opportunities
- Supportive, purpose-driven team culture
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How to Apply
Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.
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Recruitment Process
- Stage 1: Panel interview focused on your experience, motivation and approach.
- Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.
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Closing Date: 2nd June 2025
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week; 12-month fixed term contract with possibility to extend. Occasional evening or weekend work may be required.
Location: Hybrid working with minimum 2 days per week in one of Open Ages’ centres: St Charles Centre for Health and Wellbeing (W10 6DZ), New Horizons (SW3 2PF), St Margaret’s (SW1V 2RT), Avenues (W10 4RS). Travel between Open Age sites and to other community venues will be required.
Line Management: CEO
Working with:Fundraising Manager – Trusts and Grants; Open Age Service Users; Open Age staff and volunteers; Supported by Nova Fundraising (members of Chartered Institute of Fundraising.)
This pivotal role will design and deliver new community and individual giving fundraising programmes to support Open Age’s exciting new five-year growth strategy. You are an ambitious self-starter with a breadth of community and individual giving expertise or a specialist in one with good understanding of the other. In this broad role you will partner with Open Age’s passionate members and the wider community to raise funds for our high-impact services, supporting older people to lead happier, healthier lives. You will see first-hand the visible, life-changing impact of the money you generate for many thousands of older people in London and across the UK.
The role is a 12-month fixed term contract, with the possibility to extend.
About Open Age:
Open Age was established in 1993 and we’re now celebrating more than 30 years of championing happier, healthier and more connected lives for older people. We have over 3000 members and each week we run over 250 high-quality classes from our four centres, 40 community venues and online. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members. We are a passionate, community-led organisation and we are proud that 93% of members would recommend Open Age to a friend.
‘I can’t wait for my lessons. They make me feel just fab. Having not done exercise before Open Age…I am so grateful to know them and to be able to do the classes. Thank you.’
What you get in return:
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday. Occasionally additional paid leave over the Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution.
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
Equal Opportunities:
Open Age welcomes applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.
To apply for this position, please submit your CV and cover letter outlining how you meet the person specification (no longer than two pages and without the use of AI.)
CVs without covering letters will not be considered.
Please email to ask about any reasonable adjustments you may need to be able to apply to this role.
The closing date for applications: 9am Friday 6th June 2025.
Interview dates: We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
The successful applicant will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position | Caseworker
Salary | £30-32k dependent on experience
Contract type | Permanent- 0.6FTE (3 days a week)
Remote/Hybrid | Hybrid
Days in office | 2 days
Overview and key points on the role | Rape Crisis South London is looking for 2 part time skilled, passionate and professional Caseworkers who will be based within the Advocacy Service. As a Caseworker you will support clients through their journey through the housing and benefits system by providing practical and emotional support to survivors of sexual violence. You should have a good working knowledge of Housing processes and Welfare benefits systems with experience of carrying out assessments and completing applications. In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies such as the local authority. You should have demonstrable experience working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service manager you will be a key member of the advocacy service, working alongside our ISVA’s in a busy and supportive team.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
Closing date: 15th June, we will be reviewing applications as we go so may close earlier if we recruit before the closing date.
Specialist South London support for women and girls who have experienced rape and/or childhood sexual abuse.

The client requests no contact from agencies or media sales.
This role will play a leadership role in delivering our ambitious policy influencing programme, helping to shape and implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will provide management and oversight to some of our strategic projects.
Role responsibilities
· Developing and implementing Trussell’s influencing strategy
Working with teams across the organisation to ensure key groups, including our community of food banks, corporate partners, churches and church-related organisations have a clear role in our policy influencing approach.
· Planning and delivering impactful public affairs activity
Ensuring systems are in place to help plan, monitor and evaluate public affairs activity and maximise opportunities to engage with key audiences, including Parliamentarians, advisers, and UK Government Ministers; and support close working with colleagues in all UK nations and regions. Managing the development and delivery of public affairs activity to support high profile influencing campaigns.
· Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of Trussell and our policy positions, particularly in the UK Parliament. Representing Trussell and promoting the organisation’s policy position to key audiences, including in meetings and events with Parliamentarians.
· Developing public affairs support to the food bank community
Working closely with a small team of Network Policy and Research Officers and the Organising and Local Mobilisation team to support our community of food banks to build and maintain strong relationships with their local MPs. Ensuring public affairs activity is well aligned to campaign strategies involving the food bank network.
· Embedding participatory approaches across our public affairs and wider influencing activity
Supporting further development of a participatory approach to policy influencing to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach in line with our values.
· Providing advice and line management
Have line management responsibility for individuals within the team, providing pastoral and development guidance along with task management on key projects. This includes regular 1:1s, objective setting and collaborative monitoring, and support with development needs.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic public affairs activity based on robust evidence, from development to evaluation.
· Can explain components of effective policy influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Demonstrates a good understanding of policies that affect UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
· Experience of line managing, including dealing with performance issues and supporting team development.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of Trussell
· Demonstrates empathy for people from disadvantages, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Learning Disabilities service in Newham.
£42,000.00 per annum, working 40 hours per week.
This role is maternity cover, the expected duration is 9 months.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.
What you'll do:
Leadership Accountabilities:
Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Have the ability to lead and motivate staff to deliver excellent services
Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
Be practical and methodical
Have excellent organisation skills and be able to work effectively under pressure
For the full list, please see our website.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant Health and Social Care management qualification - eg QCF Level 5
Experience managing supported living and/or Registered services for adults with learning disabilities and autism
For the full list, please see our website.
Desirable:
Other relevant professional memberships and/or specialist qualifications
Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
Experience of transforming care / Hospital to home agenda
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities. The post-holder will also be actively involved in leading, supporting and developing the Health Services team.
About You
Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Tuesday 27th May at 9am
Interviews will be taking place on Wednesday 4th June and will be held remotely
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for a strategic and analytical thinker to lead our organisation-wide monitoring and evaluation work. You’ll have experience designing frameworks, evaluating behaviour change initiatives, and commissioning external partners. Your insights will directly shape our policy, campaigns, fundraising, and marketing efforts.
You’ll bring strong research skills - both quantitative and qualitative with the ability to clean, code, and analyse data. Proficiency in tools like Power BI or statistical software is important, and knowledge of economic appraisal and forecasting (e.g. DfT TAG, HEAT) is a bonus.
We need someone who can turn complex data into clear, actionable insight for a range of audiences, with excellent communication skills across written, visual, and verbal formats. A sound understanding of ethical data practices and GDPR is essential.
If you’re proactive, solutions-focused, and thrive in a collaborative environment, we’d love to hear from you.
Why join us?
At Living Streets, you’ll join a friendly, values-driven team working to create a nation where walking is the natural choice for everyday journeys. As the UK charity for everyday walking, we’re tackling congestion, pollution, preventable illness and social isolation—one step at a time. You’ll enjoy a flexible, supportive work environment with opportunities for personal and professional growth, and the chance to influence meaningful national change. Join us and help create a walking nation.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Closing date: 26/05/2025 midnight
Interviews: w/c 02/06/2025
The client requests no contact from agencies or media sales.
Your new company My client is a top University that specialises in design and digital media in a buzzy area of London, and they are looking for an interim Library Manager to manage a team of 3 with direct reports for an initial 8-week period.
Your new role
- To manage the services, resources and operations of the Library, ensuring the efficient and professional delivery of innovative and customer-focused library and information services to staff and students.
- Provide day-to-day management and effective leadership of the Library team, undertaking the full range of management responsibilities, ensuring their effective working against institutional priorities. This includes managing performance, conducting annual performance and development reviews, identifying training and development needs, workforce and succession planning, staff recruitment and induction.
- Work with academic staff and students to develop a comprehensive understanding of resource demands and ensure that resources and collections meet the learning and research needs of the institution.
- To work with the Head of Academic Operations in the development of a strategy for the library reflecting the vision of the Institution.
- In collaboration with the Head of Academic Operations set and monitor service standards and foster a professional environment of continual improvement, customer service focus and inclusivity across the team, delivering and embedding change where required.
- Ensure services, resources, policies and procedures are effectively promoted to stakeholders across relevant communication channels. This includes staff and student inductions, workshops and managing the library intranet.
- Manage the physical and digital library spaces, ensuring they provide effective learning environments to support stakeholder needs and to work with the Head of Academic Operations, identifying priorities and costs for the ongoing innovative development of these spaces and resources.
- Manage specialist archives and collections.
- Ensure the library team maintains the spaces consistently to a safe and professional standard.
- Proactively work with key stakeholders internally and externally to ensure effective service delivery.
- Review, revise and implement relevant processes, procedures, policies and supporting documentation, ensuring that they reflect best practice and regulatory changes.
- Effectively manage delegated budgets and resources, including budget forecasting, and ensuring resources are cost-efficient and used effectively to deliver value for money.
Ensure that new and existing resources are fully utilised to deliver maximum benefits for students, staff and external stakeholders. - To monitor new and emerging library and information management developments and legislation, identifying their impact and making recommendations to take advantage of them or reduce their risk in the university's activities.
- Represent the institution within appropriate forums such as SCONUL and the M25 Consortium of Academic Libraries.
What you'll need to succeed
- Experience of managing library and information services and resources, including catalogues, collections and online resources
- Experience of working in a library setting in higher education
- Proven track record of managing budgets and financial administration
- Demonstrable experience of effectively managing staff and leading teams
- Experience using and/or developing digital resources
- Experience of building relationships with key stakeholders and collaborating on planning and service developments
- Experience of developing and implementing library policies, procedures and services
What you'll get in return
Flexible working options available. 8-week contract at a competitive rate at mid-manager level in a vibrant part of London
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.
Here's a summary of your key responsibilities:
- Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
- Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
- Maximise the partnership opportunities with the Lord Mayor’s Appeal.
- Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
- Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
- Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
- Work with colleagues to identify and scope new high value partnership prospects and application opportunities
- With the support of the Head of Development, develop and implement the donor giving strategy
- Report against income, expenditure and other targets
- Keep MQ’s central database up to date with all prospect actions
About You:
This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Essential role requirements include:
- Previous major donor fundraising experience
- Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
- Has a can-do attitude
- Demonstrates a commercial mindset
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Willingness to attend networking events as required
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Background or study in relevant fields of mental health sciences
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you are committed to reducing poverty in our communities, excited by our vision and ethos, and keen to use your debt advice experience to support those most in need, we would love you to consider applying for this role – it could be the best decision you ever make!
The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.
Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with and supporting volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.
The role will be based in one of our branches in west London, but hybrid and remote options will be considered for the right candidate.
Crosslight Advice offers a comprehensive range of benefits to employees including access to a Health Cash Back Plan and EAP and is committed to offering comprehensive learning and development opportunities. Full and part time working options will be considered.
To find out more please see our Job Pack attached.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.
At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.
National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:
- Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
- With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
- With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
- With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
- With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work.
While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.
Responsibilities
Maintain and grow a strong pipeline of funders and clients
- Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
- Ensuring we have access to relevant tendering frameworks.
- Maintaining a pipeline of charitable Trusts and Foundations.
Write and submit bids, and support others to
- In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
- In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.
Support and co-ordinate fundraising efforts of the staff team
- Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
- Matching project ideas from across the team with funding opportunities.
- Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
- Supporting members of the staff team to develop their business development and fundraising skills.
- ·Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
- Maintaining our rate card.
Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects
- Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
- Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.
Manage our partnership scheme
- Take lead responsibility for client management and renewals for organisations on our partnership scheme.
- Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of our partnership offer.
General
- Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
- Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
- Report progress on our income generation to the board on a quarterly basis.
- Take a pro-active approach to including our members and people with lived experience in all areas of our work.
- Follow processes set out to measure, monitor and communicate the impact of our work.
- Support good project, financial and data management.
- Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
- Deputise for other members of the team when needed.
- Be prepared to take part in full day events, including providing planning and support.
- Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and work.
- Proactive, flexible and responsive
- Comfortable working in a team, as well as under own initiative
- Entrepreneurial and commercially savvy.
- Calm under pressure and able to work to tight deadlines while maintaining accuracy.
- Committed to reducing inequality and embracing diversity.
- Comfortable with a range of views and perspectives and keen to make connections and build relationships.
- Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
- Excellent bid writing skills.
- Excellent communication skills, both written and verbal.
- Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
- Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
- Ability to embed clear and reliable processes amongst a team of creative and busy people.
- Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
- Able to work well under pressure and to tight deadlines while maintaining attention to detail.
Experience, knowledge and understanding
- A proven track record in securing funding in the health and care space.
- A strong understanding of health and social care.
- Experience in strategy development and delivery around income generation, fundraising or sales.
- Experience of winning work through competitive tendering (desirable).
- Experience of securing funding from Trusts and Foundations (desirable).
- Experience of client / account management (desirable).
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
- We are a Disability Confident employer
- We offer enhanced parental and sickness leave
- We offer flexible working wherever possible
- We provide our employees with an annual wellbeing allowance
- And much more
Please apply by 26th May We will let you know the outcome of your application by 5th June Interviews will be held on 9th June 2025 Via Teams.
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations
Please specify any access or other requirements of which we need to be aware for the online interview.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.
Knowledge, skills and attributes required:
- Educated to Degree level, or equivalent standard
- Professional qualification in Marketing
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Working knowledge of Adobe Creative Suite
- Commercially aware with good understanding of budget management and ROI
- An aptitude to plan annually, multiple campaigns and activities
- An understanding of marketing and other current marketing trends
- An ability to manage multiple projects
- An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
- Ability to drive creative development and ideas
- Excellent analytical skills with the proven ability to manipulate and interpret information
- Ability to influence and persuade at various levels across the organisation
- Ability to review and evaluate marketing communication activities and identify opportunities for improvements
- Extensive knowledge of marketing principles and techniques – both traditional and digital
- Knowledge of branding and marketing in the INGO sector
- Extensive working knowledge of email marketing platforms
Experience required:
- Production of core marketing collateral including print, digital and audio-visual resources
- Management of integrated campaigns across all direct marketing channels
- Experience of audience profiling and segmentation
- Implementing successful customer/donor journeys across all direct marketing channels
- Raising funds/generating profit across all direct marketing channels
- Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
- Third sector experience, specifically within a marketing led role
- Experience of influencing and managing a wide range of stakeholders in a complex organisation
- Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Experience of working with data management/analysis teams
- Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- A track record of developing innovative marketing campaigns across all media and platforms
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place in mid-July 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.