Policy communications manager jobs in loughborough, leicestershire
We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes.
In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support.
This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you!
Who are we looking for?
To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.
The ideal candidate will have:
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A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)
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Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships.
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A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team.
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IT literacy with knowledge of Microsoft packages.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected.
Interviews: 20 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Registered Charity
11 - 20
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Thank you!
35 hours per week
£35,100 per annum
Home based with occasional office days when required
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within Social Impact. Social Impact's primary focus is on 'Building a Movement,' which drives two key objectives:
-Changing society's attitudes and actions towards young people
-Growing support, raising income for The Children's Society
We are currently looking for Senior Copywriter with 5+ years of experience and a proven track record of crafting bold and standout brand voice, impactful campaign messaging in both long and short form, and is capable of creating engaging and insightful yearly reports.
Key parts of this role include an ability to manage your own time efficiently, hold strong collaboration skills to work with designers, social, digital and strategy roles, and an eagerness to bring colleagues from outside of creative & copy backgrounds (often youth service practitioners) along with you through the creative process.
KEY SKILLS AND EXPERIENCE
In order to be successful in this role, you must have:
-Experience of hands-on editorial content creation and copywriting for a wide range of comms inc. advertising, marketing, brand, fundraising, plus messaging development
-Using audience insight
-Using creative ways to communicate messages
-Broad digital knowledge and interest inc. content design and management, UX, accessibility, analytics
-Working in cross-functional groups with a shared goal
-Contributing to successful integrated campaigns
-Ensuring strong written identity
-Writing, editing and proofing copy for internal clients
-Working with design, video production, digital producers, story and voice colleagues
-Develop, champion, protect brand voice and tone
-Champion co-creation with children and young people
-Building strong collaborative relationships across knowledge groups
-Creative and critical thinking
-Understanding of and interest in accessible content design
-Proposition and creative concept development
-Stakeholder management
-Prioritisation and project management
-Knowledge of diversity and inclusion
KEY RESPONSIBILITIES
-Act as enabler of our brand messaging and voice by coaching and upskilling colleagues and freelancers to develop messaging that is consistent with brand narrative and engages audiences, driving behaviour that creates action and impact
-Working closely with the Chief Creative to craft inspiring organisational messaging that builds on audience insight, tells a powerful story, elevates youth voice, amplifies message and grows support for the charity
-Support development and evolution of brand voice and editorial style guidelines that elevate youth voice, give young people agency and inclusive representation, help to ensure these are embedded across all messaging
-Applying audience insights, work with colleagues to develop brave, innovative and powerful creative propositions and concepts that deliver impact, achieve cut-through and meet campaign objectives
-Write and edit copy for a variety of audiences, purposes and channel executions, ensuring it delivers against the objectives as set out in the brief, building audience understanding and driving action and support
-Outputs: house style guide, brand narrative/voice and tone guidelines
-Organisational brand messaging
-Consistent cross-platform/channel/format brand expression
-Contribution to growth in attraction, support, income
-Contribution to audience understanding and attitude shift towards young people
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is at midnight on Tuesday 6th May 2025.
Interviews will be held on a date to be confirmed.
IN3
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to help families break free from homelessness? Join Help the Homeless Leicester as a Caseworker and be part of real, lasting change.
Help the Homeless Leicester (HTH) is expanding its frontline team with two proactive Caseworkers to support families in temporary accommodation as part of our Families Navigator Project. This is a unique opportunity to work directly with families experiencing homelessness, helping them move forward into secure, stable housing. The role is for 12 months, with the potential for extension, offering a unique opportunity to shape and deliver vital support to families experiencing homelessness.
You’ll play a key role in tackling the practical and emotional challenges faced by families in temporary accommodation—offering guidance, advocacy and access to resources that make a real difference.
The project’s primary aim is to support homeless families in temporary accommodation by helping them to access and secure accommodation in the private rental sector. Additionally, the project seeks to alleviate the challenges and hardships often experienced by families in temporary accommodation. This will be achieved by providing additional resources, enrichment activities, and opportunities that foster a sense of stability and community. The role will also encompass safeguarding, facilitating workshops, signposting to relevant services, and delivering direct, tailored support to empower families.
Key Responsibilities:
Family Support and Housing Assistance:
- Build trusting and empathetic relationships with families, offering tailored, one-to-one guidance.
- Help families overcome barriers to accessing private rental housing, including applying for rent and deposit assistance and addressing landlord concerns.
- Assist with property searches and provide guidance on navigating tenancy agreements and maintaining housing stability.
Workshops and Community Engagement:
- Facilitate or support workshops to educate families on accessing the private rental sector, managing tenancy responsibilities and overcoming housing challenges.
- Foster a welcoming, inclusive environment for families to engage with and learn from one another.
Resource Coordination and Guidance:
- Provide accurate information and signpost families to relevant services, such as benefit maximisation, employment support and health services.
- Make referrals to external organisations where appropriate, ensuring families receive holistic support.
Safeguarding and Confidentiality:
- Act in accordance with HTH’s safeguarding policies and procedures to ensure the safety and well-being of all families.
- Identify and report safeguarding concerns promptly and appropriately.
- Maintain confidentiality and ensure all personal data is handled securely and ethically.
Administration and Reporting:
- Maintain detailed and accurate records of interactions and outcomes for each family.
- Contribute to project monitoring and evaluation by tracking key performance indicators (KPIs).
- Report challenges, trends, and outcomes to the Team Leader and Management, raising any concerns as needed.
Experience and Skills:
- Experience in casework, housing support, or working with vulnerable families in crisis.
- Knowledge of the private rental market, rent and deposit schemes and housing support services.
- Strong understanding and application of safeguarding principles.
- Excellent interpersonal skills with the ability to build trust and rapport with vulnerable individuals.
- Strong organisational and communication skills, with attention to detail in record-keeping and reporting.
- Familiarity with local resources, benefits systems and employment support services is desirable.
Why Join Us?
This is an exciting opportunity to make a tangible difference during a crucial pilot project. By supporting families in their journey towards stability, you’ll play a key role in helping to address homelessness in Leicester. HTH is committed to fostering a supportive and inclusive working environment, empowering staff to make a real impact.
Help the Homeless Leicester is an equal opportunities employer.
The client requests no contact from agencies or media sales.