Policy development jobs

We have an opportunity for a Customer Service Operations Manager, to join the team at SNG on a fixed term basis for 12 months.

You'll be based from our office in Hertford, combining office and home working to ensure a positive work/life balance. 

The starting salary is £40,000 - £45,000 depending on experience.

The Role

As a Customer Service Operations Manager you'll lead the Customer Services team to deliver a consistent, high-quality service “right first time” for our customers and maintain high data quality in our customer data sources. 

You will lead customer services through a period of transformational change to ensure the centre-led approach is embedded and consistently delivers a great customer experience across all channels.

Your responsibilities will include:

• Driving continuous improvement across Customer Services in line with best practice and delivering tangible benefits to the customer and the business
• Optimising customer contact across each channel, through a focused approach in meeting customer demand
• Ensuring the team deliver to KPI's in line with the business and customer needs resulting in an exceptional customer experience
• Managing the Customer Contact team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
• Ensuring clear and consistent data is captured relating to customer queries in line with GDPR guidelines, and using any data trends to support business decisions and continuous improvement

What we're looking for

You should have previous experience in a similar role, and be able to demonstrate experience of leading large customer services teams in a multi- channel environment.

You'll also need:

• The ability to inspire, support and develop others to optimise their performance
• Experience in improving productivity performance and enhancing processes
• Evidence of excellent customer service achievements in a delivery environment
• Strong stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes
• Excellent communication, interpersonal & influencing skills
• A track record of meeting deadlines and working effectively with others

About us

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We have some great benefits at SNG, including: 

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!

Training Facilitator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Training Facilitator

Location: Our central office in Islington, just a 10 minute walk from Highbury & Islington station. Hybrid working, with a minimum of two days a week spent in the office or at one of our services, along with regular travel to various sites across both inner and outer London. Kindly be aware that step free access is not be available at our central office, and some of our other services. 

Salary: £30,900

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work outside these hours and days as required.  

About the role

We have an exciting opportunity for a Training Facilitator to join our Talent Development team, part of the wider People and Culture function at SIG! In this role, you’ll lead specialised training programmes from identifying learning needs to designing and delivering engaging sessions for our staff, residents, participants, and external partners. Whether in person or online, no two days are the same. Some of the key subject areas include: 

De-escalation, conflict management, team building, grief and bereavement, housing/Independent living, employability, confidence and self esteem, and resilience

In this role, you'll:

• Support the full training cycle from research to planning, delivery, record keeping and managing admin
• Understanding care staff needs to support them whilst making a positive experience for staff, residents, external stakeholders
• Help bring information come to life, ensuring its engaging for the audience, promoting inclusivity, safeguarding, and a positive learning culture
• Adapt content deliver style to suit all learners from diverse groups; identifying skills gaps and implementing feedback for improvement
• Deliver training sessions across a variety of locations, including inner and outer London, along with other locations throughout the UK

About you

We are looking for an enthusiastic and confident trainer to support the development and delivery of training across our organisation. An individual that will be a proactive, self starter, passionate about continuous learning and improvement, with a focus on providing effective, engaging, and tailored training for all stakeholders. We are looking for someone with:

• Relevant knowledge and experience within a similar organisation and training portfolio
• Skilled in managing multiple projects and training schedules in a fast paced environment
• Knowledge of Equality, Diversity, and Inclusion, with ability to apply and share best practice with others
• Ability to be sensitive and empathetic to others whilst dealing with individual circumstances and maintaining professionalism
• Understanding different cultures, having self awareness, and knowing how to identify personal growth by accepting feedback
• Ability to create an open and safe environment for the full learning experience
• Ability to simplify theoretical concepts to applied learning
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Training Delivery | Learning | Development | Facilitation | Adult Learning | Instructional Design | Staff Training | Resident Training | External Stakeholder Engagement | Soft Skills Training | De-escalation | Conflict Management | Employability Skills | Independent Living | Resilience Building | Housing Support | Care Sector Training | Inclusive Training | Safeguarding | Interactive Learning | In Person Training | Virtual Training | Learning Culture | Evaluation | Training Needs Analysis | Content Design | Training Administration | Learning Technology | Project Management | Communication Skills | Self Awareness | Coaching | Team Development |

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Search Engine Optimisation (SEO) Office role will be responsible for driving organic growth, improving online visibility, and nd optimising the performance of Muslim Aid website and other digital platforms and other digital platforms.  You will develop and implement SEO strategies that ensure our appeals, campaigns, and content are easily discoverable by our supporters and new audiences. You will play a key role in enhancing donor engagement and maximising conversions through search.

About the Role:

1. Develop and implement on-page and off-page SEO approaches to increase website visibility and traffic.
2. Carry out keyword research and competitor analysis to identify content opportunities.
3. Optimise website content, landing pages, and campaign pages for search engine performance.
4. Monitor, analyse and report on SEO performance using tools such as Google Analytics, Google Search Console and SEMrush.
5. Advise content teams on SEO best practices for blogs, appeals and campaign content.
6. Conduct regular website audits to identify and resolve technical SEO issues.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Educated to degree level in relevant subject or equivalent experience.
2. Proven experience in SEO, with a track record of improving website visibility and rankings.
3. Strong knowledge of search engine algorithms, keyword research, and link-building strategies.
4. Experience using SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog).
5. -Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
6. Strong organisational skills and the ability to manage multiple campaigns simultaneously.

Why you should apply:

Join Muslim Aid as a Search Engine Optimisation (SEO) Officer and play a key role in amplifying our digital impact. You’ll drive organic growth, boost online visibility, and ensure our appeals and campaigns reach the audiences who care most. Through smart, data-driven SEO strategies, you’ll maximise donor engagement, strengthen supporter connections, and increase conversions across our platforms. If you’re passionate about using digital innovation to make a global difference, apply now and help us grow our reach to transform more lives.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

We are seeking a Programme Officer to join our Work Experience Team.

Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression.  Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year. 

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students.

Key Responsibilities of the role include:

• Securing, updating and managing work experience placements.
• Handling telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
• Acting as key point of contact for schools/educational establishments managing and overseeing the work experience process.
• Producing information and providing support to the Head of Work Experience and other team members.
• Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
• Managing placements using a bespoke IT system.

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

How to Apply

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

This application closing date for this role is 31 October. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford and will include a skills based test.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD

Contract: Full time, Permanent

Salary: £26,500 gross per annum

Closing Date: 3 November 2025

Are you a Training Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Support Officer to join our team at HMS RALEIGH.

About the role

The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.

Responsibilities

· To support the Centre Manager to facilitate all activity hosted at the centre

· Lead on arranging all logistics in support of the centre’s activities

· Ensure the centres facilities are maintained appropriately

· Manage the routine health and safety records and actions for the Centre Manager

Requirements

· Strong administrative and organisational skills.

· Experience/knowledge of uniformed and/or youth organisations

· Experience working within the Military environment preferably Royal Navy.

· Can demonstrate ability to form and maintaining collaborative relationships.

· Ability and willingness to work evenings and weekends

For further information, please download the Recruitment Pack. If you are interested in this role and would like to arrange an informal chat you can contact the Centre Manager by email.

Benefits

• 51 days annual leave per annum
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The International Programmes Department (IPD) is a busy, multi-functional team at the heart of the work of Muslim Aid in the UK and internationally. 

The Global Programmes Assistant reports directly to the Global Programmes Manager and will primarily be responsible for providing support functions to the International Programmes team. The role requires excellent organisational, teamwork and numeracy skills, to work with key stakeholders to ensure an effective, efficient and quality delivery of development and emergency response programmes.

The Global Programmes Assistant also supports the administrative work of the department, including the preparation and tracking of project payments, and maintaining partner due diligence records.

About the Role:

1. Provide programme and administrative assistance to Country Programmes and Programmes Partnerships teams as required including support with the development and production of project proposals.
2. Responsible for updating and maintaining the Project Tracker and SharePoint site.
3. Maintain soft (and if required hard copies of) programme files, provide filing assistance to the team and support archiving.
4. Ensure the timely submission of quarterly and completion reports, and support the review of seasonal and small-medium project reports as delegated by Country Programmes and Programmes Partnerships teams
5. Maintain and review the report supporting documents including field reports, financial evidence, centrally agreed documents, media and case studies.
6. Support the development of IPD wide administrative systems.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Previous experience of working within a Programme Support/administrative role.
2. Experience of working with budgets and/or processing payments.
3. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
4. High degree of organisational and time management skills.
5. Proficiency in Microsoft Office applications and the ability to learn and utilise any software adopted by Muslim Aid.
6. Ability to work under pressure, be proactive and work on own initiative. 

Why you should apply:

Join Muslim Aid as a Global Programmes Assistant and support impactful humanitarian and development projects worldwide. Working closely with the Global Programmes Manager, you will ensure effective project delivery, quality standards, and create engaging content from our successes for stakeholders. If you’re organised, detail-oriented, and passionate about programme support, apply now to help drive global change!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 privilege days 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Public Affairs and Campaigns Manager - Inside Track

ABOUT US

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition. 

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the transformation that the world needs and that they themselves yearn for. 

Inside Track supports professionals working within major industries to come together — often in confidential or anonymous settings — to surface insights and build collective power for an equitable, regenerative future.

We’re seeking a Public Affairs and Campaigns Manager to lead the translation of those insights into bold, well-targeted campaigns that disrupt harmful norms and accelerate systems change.

This is a high-trust, high-impact role for someone who understands how industries function — and how to challenge them effectively. You’ll work closely with Insiders and partners to surface intelligence, identify pressure points, and design interventions that create influence from within.

This is not about attacking industry. Our Insiders care about their sectors and want them to thrive. Your role is to help shape campaigns that are both disruptive and credible — grounded in insider knowledge, strategically sharp, and emotionally intelligent.

ABOUT THE ROLE

This is an amazing opportunity for someone interested and experienced in how policy making, press and campaigns work. 

The role is at a start-up non-profit looking to create a global movement to support senior professionals in powerful industries to - collectively and anonymously - help drive positive change in their industries.

Your job will be to help serve as a conduit between groups of industry insiders and the regulators, policymakers, shareholders or consumer groups they want to activate. 

The job is perfect for someone deeply interested in and knowledgeable about the workings of government who has direct experience of briefing, engaging and working with Members of Parliament, civil servants, regulators, shareholders and/or press. 

You will also be working alongside and in partnership with NGOs and consumer groups.

PERSON SPECIFICATION

We’re looking for a Public Affairs and Campaigns Manager  with a bold campaigning instinct, sound strategic judgement, and a strong track record of working directly with shareholders and/or government/policy makers/regulators. 

Our essential criteria is that you:

• Have at least 18 months experience working in Parliament, in public affairs or in shareholder management;

• Bring care and kindness in the work you do.

Additional key skills and experience:

• Campaign leadership: proven experience designing and delivering campaigns that influence public, policy or corporate behaviour;

• Power mapping and strategy: strong instincts for pressure, timing, and influence in complex systems;

• Stakeholder engagement: skilled at working across insider and outsider groups — from boardroom to protest line;

• Communication: exceptional writing and messaging skills; confident with the press and public platforms;

• Confidentiality and care: understands the risks insiders face and knows how to build trust and safeguard participation.

HOW TO APPLY 

Stage 1: Applicants are requested to apply via CharityJob by 10am on 27th October 2025. 

Stage 2: You’ll be invited to submit a full cover letter and/or attend a video call interview with one of our team to discuss your application. 

Stage 3: We will be providing you with exercise (max time commitment 1hr) to complete. 

Stage 4: You’ll be invited to a second interview, likely in person.

TIMELINE

Closing date: 10am on 27th October 2025

Interviews: November 2025

Start date: December 2025 / January 2026

A NOTE ON INCLUSION

We are committed to building a team that reflects a wide range of experiences, backgrounds and perspectives.

If you’re not sure whether you tick every box, but feel excited about the work, we strongly encourage you to apply.

We particularly welcome candidates from backgrounds underrepresented in media, campaigning, and systems change roles — including people of colour, disabled candidates, and those from working-class or non-traditional paths.

Please note that to be considered for this post, you must be legally eligible to work in the UK. We are unable to hire anyone that isn’t already living in the UK, nor are we able to sponsor visas. 

WELLBEING AND TEAM CULTURE

This is a remote working role with regular travel to London. As a team we enjoy coworking together in-person on a regular basis, and invest in our working relationships. 

Building a culture of wellness is important to us. All employees at Inside Track are able to access to 1-1 coaching and wellbeing support to help them navigate this work. 

For further info and the full job description, please see the attachment below. 

 #campaigns #campaigning #public affairs #campaigns manager #public affairs manager  #public affairs and campaigns manager #politics

People and Training Manager Part-time 21 hours (£45,500 pro rata) remote

Are you passionate about building feminist, people-centred workplaces? We're looking for a compassionate and organised People and Training Manager to lead our internal HR function at GFS. You'll manage day-to-day HR operations, coordinate recruitment and training, and act as the key point of contact for our outsourced HR partner.At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive.

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Why Join Us? 

As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities   
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development

 Key Dates 

• Closing date:  Noon, Monday 17th November 2025 

• Informal Q&A (optional): 3pm on Tuesday 11th November 2025 

• Interviews: Tuesday 2nd and Wednesday 3rd December 2025 

Wildlife & Countryside Link is a coalition of 90 environmental charities. We are looking for a Head of/ Director of campaigns and media to help organise and inspire joint campaigning for the nature movement.

We are planning a five-year strategy of coordinated campaigning and media to make sure we can fight off the big political and policy risks to nature and drive forward the major changes needed to halt the decline of wildlife by 2030.

Are you the right person to help us win?

You would be a leader in our small, dynamic Link team, as well as working with major partners from across the nature charity sector and beyond. We would love to find someone who can rally our collective campaigning work, as well as bring experience and energy to guide the team working on media and major events.

Please do apply if you would like to be at the forefront of nature-campaigning in the UK. 

To apply, please send your CV, with a short covering letter and a completed diversity monitoring form by 9am on Monday 3rd November 2025.

Interviews will take place w/c the 10th November 2025.

Job Purpose 

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 

• Collect feedback from service users and upload to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the manger at discharge planning and other meetings as required. 

• Support hospitals to improve the patient’s experience of the discharge process. 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line support services over the weekend

• Provide occasional cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

• Arranging access visits to service user’s homes. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

• Experience of conducting assessments and risk assessments. 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

Skills/Attributes
Essential

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs. 

Additional Information 

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 

• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.

Contract type: Permanent, full time (37 hours a week).

Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.

Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.

Application deadline: 23:55 (BST) on Monday 3 November 2025.

About us

AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.

We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.

Job Title:                Information Technology (IT) Manager 

Location:                  London (Hybrid) 

Reporting to:           Chief Operating Officer (COO) 

Responsible for:    IT Officer

Contract:                Permanent

Salary:  £55,000 Gross per annum + 9% pension contribution

Deadline:  17:00 UK time, 30 October 2025

Conciliation Resources

Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. We currently have over 80 full and part-time staff members, working mainly out of offices in the UK, Belgium, Australia, Philippines, Kenya, Ethiopia and Central African Republic. We work with over 100 locally-based and international partners worldwide.

Job Purpose

The purpose of the IT Manager role is to lead CR’s internal IT operations and infrastructure. Reporting to the Chief Operating Officer, the IT Manager will be responsible for the effective and efficient management of our IT systems, ensuring their reliability, security, and alignment with the company's strategic goals.

While the role is based in London, it needs to provide oversight to the global IT systems of the organisation, ensuring systems will function effectively in all operating contexts, taking into account issues such as internet bandwidth and electricity reliability.

The role is supported by an IT Officer who handles the majority of user-facing support issues, and can draw on a long-term part-time IT consultant who has a deep knowledge of the organisation’s IT systems and infrastructure. This allows the IT Manager to focus more on strategic planning information and infrastructure management, and IT project delivery.

The successful candidate will provide a balance of strategic and operational skills. While they will be able to draw on the IT Officer and Consultant for much hands-on work, they will, at times, need to take on more of the operational tasks. At the same time, they must possess the judgement and insight to understand the technical landscape, determine organisational needs, and identify and engage external specialists as needed.

Person Specification

Knowledge

• Strong understanding of current IT operating environment, including hardware and software, and upcoming innovations and challenges.

• Understanding of risks and threats, particularly in a context of working with partners in states with a history of cyber-attacks.

• Understanding of how AI tools can be utilised for improving organisational effectiveness and efficiency.

Experience

• Experience in planning and budgeting for an IT function, looking ahead at what is required and ensuring plans are developed to respond to emerging changes.

• Experience in establishing and maintaining IT systems on an organisational basis.

• Experience of working in a global organisation, ensuring systems function in contexts with limited technology, electricity and internet bandwidth

• Experience in maintaining cybersecurity, dealing with malicious threats, and maintaining organisational functioning.

• Experience in maintaining necessary licensing and authorisations, including Cyber Essentials certification.

• Experience of working with Macs and Google Workspace would be an advantage.

Skills

• Ability to engage with other departments to understand their needs.

• Ability to adapt systems and processes to ensure they meet the needs of users.

• Project management skills and the ability to roll out changes in a way that ensures they are adopted.

• Documentation skills, with the ability to prepare effective policies, guidelines and records, including disaster recovery plans.

At TLG, we are passionate about building an exceptional staff team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role presents an exciting opportunity for a motivated and purpose-driven leader to become our Head of Grants & Philanthropy.

This is a pivotal role where you will lead the growth of TLG’s philanthropic income, driving progress to reach ambitious six-figure targets year after year. You will shape and deliver a dynamic strategy to build a diverse and sustainable portfolio of income streams, including trusts and foundations, major donors, corporate partnerships, and legacy giving. A core focus will be creating and implementing an effective grants strategy to grow and maximise voluntary income from trusts and foundations. The funding you secure will be essential to sustaining TLG’s operations and enabling future growth.

As Head of Grants & Philanthropy, you will work closely with TLG’s Directors, colleagues across the organisation, and external partners to raise funds for innovative projects in the UK and support the expansion of our work internationally. You will also lead a small, talented team, inspiring and equipping them to develop each area of philanthropic income. Strong administrative skills and a commitment to harnessing AI for efficiency will be key, allowing you to focus on building relationships and sourcing new opportunities.

From crafting compelling applications to driving strategic development, this role places you at the heart of our mission to bring fullness of life to every child, no matter what struggles they face. If you are an experienced, innovative leader with a passion for making a difference, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 37.5 per hours week (full-time). Open to part-time for the right candidate.

Closing Date: Thursday 20th November

Initial Interviews: Thursday 27th November – Online

Final Interviews: Tuesday 9th December – at our National Support Centre in West Yorkshire

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work.

Hours of work: 20 per week

About you

The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District requiring regular travel within this District area, and to provide support to colleagues across the regional area of Wales and Southwest which may involve occasional travel. The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

Our Culture, Values and Benefits:

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people. 

Closing date: Monday 27 October 2025

Interview (in person): week commencing 17 November 2025

For more information about our website.