Policy development jobs
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
- Responsible to the Housing Manager for delivering a high-quality, customer-focused housing service to ex-service personnel and their dependents.
- To provide an effective and responsive housing management service for a patch of Stoll properties, meeting agreed performance outcomes and objectives for key
areas, including rent arrears, lettings and anti-social behaviour
Key Responsibilities:
- Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database, and the waiting list is
managed efficiently. - Take part in the Allocations process, working with the other members of the Housing team to ensure that all voids on the patch are efficiently allocated and that let targets are met.
- Undertake viewings, sign-ups and new tenant visits, working in partnership with the Support team to ensure new tenants are aware of their rights and responsibilities and are fully supported through the process in order to successfully sustain their tenancies.
- Investigate and make recommendations on the suitability of applications for transfers and mutual exchanges in accordance with established procedures.
- Carry out void inspections in the absence of the Property Services Manager and, where appropriate, arrange the appropriate void remedial work
Specific Responsibilities:
- Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policie and procedures and their application
- Understanding of the legal framework and regulatory context in which Stoll operates and the role of local authorities and Registered Providers in providing housing services
- Experience/knowledge of the issues facing the ex-Service community, especially those Veterans with support needs.
- Educated to GCSE standard or equivalent – minimum of five GCSEs at grade C or above, including Maths and English
- Working knowledge of housing legislation, including tenancy enforcement, debtrecovery, and anti-social behaviour.
- Working knowledge of welfare benefits, especially Housing Benefit.
- Demonstrable commitment to and evidence of continuous professional development and learning
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events Coordinator Role will be part of the Philanthropy & Events Team, within the Income and Engagement Directorate, and will report to our Philanthropy Events Manager.
Starlight has a strong and longstanding record of delivering successful and profitable philanthropy events. Thanks to special relationships over many years, our annual Newbury Raceday (hosted by racing guru Nicky Henderson and his Committee), and our biennial Blenheim Ball (led by Lady Alexandra Spencer-Churchill and her Committee), are recognised as sector-leading in both profile and income.
The Philanthropy & Events team was newly established in 2024 to specifically focus on maximising our existing special events calendar, developing new event concepts, and growing a tailored programme for philanthropic and major donor relationships. This is an exciting time to join the team, as we embed our Philanthropy & Events strategy, explore new ideas and work closely together, to achieve our ambitions for sustainable income growth.
The client requests no contact from agencies or media sales.
About The Role
Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?
There’s never been a more exciting time to join the Alzheimer’s Society. We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.
The successful individual will be at the heart of our work with local communities in the Gwent and Powys county areas, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events.
You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life—with a strong focus on reaching underserved communities.
We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.
This role requires extensive travel across the Gwent and Powys county areas and will also include home working. Candidates must be able to demonstrate how they can meet this requirement of the role. We’re committed to flexible working and welcome conversations about how we can support your needs.
About you
We're looking for a natural relationship-builder who sees the power in every community connection. You're someone who believes that meaningful change happens when people come together, and you have the skills and passion to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building bridges with community leaders, you approach every interaction with authenticity and purpose.
You’ll have:
- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.
What you’ll focus on:
- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.
Please note: This role is a fixed term contract spanning 12 months. Fuel and wear-and-tear expenses are covered by the Society.
Important Dates
The deadline for applications is 23:59 Monday 8th September.
Interviews will take place on Wednesday 17th September. A presentation task will be provided.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
The client requests no contact from agencies or media sales.
Digital Learning Lead – UX / UI
Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:
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First Stage (online): 14–15 October 2025
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Second Stage (in person): 22 October 2025
Use your UX/UI and digital learning expertise to shape the future of technical education.
At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.
This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.
Key Responsibilities
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Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.
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Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.
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Collaborate with internal teams and external partners to develop new features and improve platform functionality.
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Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.
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Manage platform projects, budgets, vendors, and reporting processes.
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Promote high standards in design, accessibility, and inclusivity across the platform.
What We Offer
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Salary of £40,000 per annum
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Hybrid working (with 1–2 days in our London office)
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25 days annual leave (plus bank holidays), rising with service
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6% employer pension contribution (with 3% employee contribution)
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Healthcare cash plan & life insurance (3x salary)
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A flexible and supportive working culture
How to Apply
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Your CV (Word format with identifying details removed)
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A supporting statement explaining your suitability for the role
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A separate document with your contact details and confirmation of your right to work in the UK
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A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach
The client requests no contact from agencies or media sales.
We are looking for an EDI Programme Manager for a fixed term period until March 2026 to support us in our exciting mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can see our website for more information about our work.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work, and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.
What will I be doing?
- Managing the Physics Inclusion Award end to end
- Ensuring our externally facing work is delivered to a high quality
- Working with key stakeholders and IOP members to deliver programmes and projects and providing EDI advice and guidance as required.
Projects you work on will include:
- The Physics Inclusion Award
- The LGBT+ Physical Sciences “Exploring the Workplace” follow up report
Who will I work with?
- The Equality Diversity and Inclusion team
- Colleagues across the IOP in all departments
- IOP members and members of the physics community in academia and industry
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Programme management knowledge with a strong background in stakeholder management
- Strong organisational skills with the ability to prioritise and pick tasks up quickly
- Good level of EDI knowledge and experience
Nice to have
- Experience of working with academics
- Knowledge of Awards systems such as Award Force would be beneficial
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance , gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Generous annual leave plus (25 days starting as a standard plus floating bank holidays)
- Flexible working
To apply for this role please click the link below, best of luck with your applications!
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
ISEAL are looking for someone with expertise in climate change, nature and biodiversity to join a small but growing area of work. This role will contribute to the design and delivery of ISEAL’s scaling strategy to unlock investment and market incentives for smallholders and small-scale producers, grounded in robust climate, biodiversity and nature outcomes data.
The Associate Manager will play a critical role in delivering ISEAL projects in the context of climate, nature and measurement related to delivering value to small scale producers and small and medium enterprises. The role will collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community. Developing an understanding of company and investor sustainability objectives, the role will contribute to building confidence in sustainability outcome data and increase willingness to pay or invest in the transition to sustainable land and resource management by producing enterprises.
To be considered, candidates will bring solid knowledge of climate, nature and biodiversity, particularly related to small-scale agricultural producers, and a keen interest to build on this in the context of voluntary sustainability standards. Experienced in convening stakeholders on technical topics, the ideal person will bring strong data analysis skills and an ability to produce communications accessible to different audiences.
In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive, international culture, and good opportunities to develop professionally and personally.
The key responsibilities we entrust you with
Project delivery
- Support senior colleagues with designing and planning project activities related to market-based incentives, climate, biodiversity and nature
- Deliver assigned project activities and key outputs across a range of projects
- Lead or contribute to technical workshops and focused discussions with community members and external partners on data collection and delivery models for environmental and social outcomes
- Support engagement with private and financial sector actors to understand demand for credible, consistent sustainability outcome data
- Contribute to broader stakeholder dialogues and strategic partnerships that position ISEAL systems as trusted and credible sources of sustainability data for policy, corporate, and financial stakeholders
- Collaborate closely with ISEAL’s internal programme teams, community members, and technical partners to assess the feasibility, impact potential, and scalability of climate and nature-related innovations developed and tested within the ISEAL community
Research, analysis, synthesis and writing
- Carry out background research through stakeholder interviews, peer learning workshops and meetings, and literature and document reviews, synthesizing key points and lessons
- Produce technical documents, guidance notes, and simplified communications and tools to deliver key insights, guidance, and messages to different audiences
- Develop and communicate technical insights, case studies, and lessons learned from ISEAL members and technical partners
- Contribute to internal knowledge products and external publications that enhance the visibility and credibility of the ISEAL community’s work in the climate and nature space.
Knowledge sharing & external engagement
- Deliver webinars to share project related learnings with ISEAL community members
- Engage with external stakeholders in the climate space to capture evolving trends, and other opportunities for the work
- Participate in relevant ISEAL hosted communities of practice e.g., data community of practice
- Participate in the external spaces and events focused on market-based incentives, climate, biodiversity and nature outcomes
Innovation Fund and community coordination
- Support ISEAL’s Innovations Fund by serving as a technical programme resource for projects related to climate and nature, while helping to consolidate and synthesize lessons learned across grants
- Take a coordinating role in convening ISEAL’s climate and nature community, facilitating learning exchange and collaboration across the ISEAL membership.
Experience, Knowledge and Attributes
- Existing working knowledge of climate, nature and biodiversity and related regulations and trends
- Understanding of corporate sustainability objectives, reporting, metrics and outcome methodologies
- Understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into practice
- Understanding of the impacts of climate change on primary (particularly small-scale) agricultural production and how producers can adapt to these changes to mitigate these impacts
- Good understanding of international and/or rural development Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
- Experience in facilitating sessions and workshops, working with stakeholders to reach consensus decisions
- Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
- Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
- Excellent written and spoken English
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
Additionally desirable
- Experience working with outcome focused data
- Experience with work related to small-scale producers
- Understanding of what standards systems are and how they help deliver change on sustainability issues
- Understanding of climate finance, carbon projects and/or payments for ecosystem services
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract.
Salary: £45,800-£49,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: asap
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.
Deadline for applications is 25 September 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 1-3 October
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (Teams): w/c 13 October
Decision: w/c 27 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
The purpose of the Transport and Physical Activity Lead is to work in partnership with the four Transport Teams across the Black Country to integrate physical activity into Transport planning and delivery.
The role will focus on supporting the implementation of the Black Country Walking and Cycling Infrastructure Plan (BC LCWIP), ensuring localised improvements are considered further to ensure connectivity between communities and the active travel infrastructure being delivered.
The role will have responsibility for developing understanding of the walking and cycling landscape and community need.
The role will understand how the BC LCWIP needs to be able to capitalise on both available and emerging funding opportunities to help deliver the cycling and walking vision for the area. The funding, however, is not only limited to the delivery of infrastructure but also to ensuring the right resources and skills are in place to support local activation.
Main Duties
1. Be the lead advocate for the integration of physical activity with Black Country Transport to decrease physical inactivity and support health, environmental and economic outcomes.
2. Drive approaches to place-based work with local partners to support a whole system approach to integrating physical activity into transport policy & services.
3. Lead the development of high-quality relationships which enable a collaborative focus on local transport assets, interventions, initiatives, programmes and activities which create opportunities for people to be active and tackle physical inactivity.
4. Work with appointed strategic and learning leads respectively alongside other suppliers on the Sport England recognised ‘Place Based’ investment in the Black Country.
5. Work with transport leads from the four Black Country authorities to develop understanding of local people & communities, the needs, opportunities, and challenges of communities to be active and how this understanding can be used to strengthen partnerships and yield influence to integrate services.
6. Coordinate the development of Local Cycling & Walking Infrastructure plans (LCWIP) that support the implementation of local priorities to improve outcomes and tackle inequalities in physical activity levels.
7. Establish and/or maintain effective multi-partner place networks and related forums to support connectivity of assets across the Black Country landscape particularly the canal infrastructure to influence co-design opportunities for walking and cycling.
8. Provide regular reports as required on the progress of the implementation of programmes, in line with established key performance indicators.
9. Working to the Monitoring Evaluation and Learning Framework to extract learnings and share good practice.
10. Ensuring compliance at all times with contract management, procurement and finance procedures.
11. To be responsible and take reasonable care for the Health, Safety and Welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.
12. To adhere to the Data Protection Act at all times. Confidentiality must be maintained at all times.
13. To adhere to all relevant policies and procedures at all times.
14. To undertake such other duties as may be appropriate
Person Specification
Transport:
Experience of the transport sector, ideally with experience of influencing priorities and using physical activity as a tool to support wider outcomes.
Contemporary knowledge of transport, health & wellbeing policies & strategies.
Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to environmental & socio-economic outcomes.
Place-based work:
Proven experience supporting specific communities or localities—particularly in roles involving community development or collaborative partnerships, ideally across the Black Country, to develop propositions that respond to strategic need.
Partnership and relationship building:
Able to work as a trusted partner and build strong, effective, and valued relationships across a wide range of people and organisations.
Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.
Skilled in building trust and long-term relationships across sectors—especially with local partners, community-based organisations, local authorities and charities.
Systems change understanding:
Has skills, knowledge and good experience of partnership working to build strong, effective, and valued relationships, across a wide range of people and organisations to influence & develop collaborative agendas.
Able to work with complexity and influence and advocate for learning beyond programme delivery.
Proven experience in using learning as a driver for change.
Impact and learning:
Skilled at applying evidence led approaches to design interventions that can support a range of socio-economic outcomes.
Strong understanding of how to track, assess, and learn from outcomes in complex, multistakeholder projects with defined output requirements.
Equity and inclusion:
Deep commitment to inclusive practice, with experience applying in real-world settings.
Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity.
Communication:
Strong written and verbal skills, able to distil learning clearly for different audiences, including communities, partners, and funders.
Initiative and adaptability:
A self-starter who shows skills in agile and adaptive working proving they can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.
The client requests no contact from agencies or media sales.
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Membership and Training Assistant to join the Early Career Researcher Network (ECRN) team, supporting the delivery of our inclusive, researcher-led network for early career researchers working across the SHAPE disciplines.
The role
The ECRN Membership and Training Assistant will play a key role in providing administrative support for the Early Career Research Network. The role holder will work closely with the ECRN team and will interact with researchers, universities and other stakeholders, as well as academic Fellows and colleagues from across the Academy.
You will support the ECRN Membership Manager in overseeing the day-to-day operations of the Network’s membership function. Key responsibilities include monitoring membership workflows, responding to member enquiries in a timely and professional manner, and serving as a primary point of contact for early career researchers interested in joining the Network.
The primary focus of this role will be managing membership and data-related activities, but you will also be providing administrative and logistical support for the Leadership and Advancement Programme and wider Network as required.
You will be confident using Microsoft Office programmes daily, such as Outlook, Excel and Teams and will be supporting with online events through Zoom. You will have to keep membership records up to date on our CRM database, Salesforce and communicate with our members.
The role holder will gain a proficient understanding of our membership policies and procedures and support the management of our online community platform.
You will be expected to travel across the UK from time to time to attend events and meetings with our delivery partners and other key stakeholders where appropriate.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.
Terms and conditions
The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.
To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.
Closing date: Noon on 10 September 2025.
Interviews for this role are currently scheduled for 29 September 2025, but this may be subject to change.
We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
Animal Equality’s campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets.
We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high-impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision-makers, and mobilising the public to create lasting change for farmed animals.
Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation’s wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions-focused mindset, as well as the discipline to execute projects effectively and professionally.
The Campaigns Coordinator will report to the Campaigns and Public Affairs Manager and work closely with others across our UK and international teams. You will play a key role in coordinating and inspiring volunteers and external stakeholders.
JOB DESCRIPTION
- Campaign delivery: Drive Animal Equality’s high-impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy-makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources.
- Stakeholder management: Build and maintain strong relationships with decision-makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes.
- Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in-person action.
- Peaceful protest coordination: Organise creative, non-violent demonstrations and direct actions that advance campaign objectives and attract media coverage.
- Research and uncovering malpractice: Conduct desk-based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence-based campaigns.
- Uncover scandals through desk-based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture.
- Media generation: Work with Animal Equality’s Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure.
- Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi-channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality’s campaign priorities.
- Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met.
- Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness.
- Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a professional, confident, and resilient campaigner who thrives in a fast-paced environment and is committed to Animal Equality’s objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big-picture strategy and on-the-ground delivery, bringing fresh ideas and relentless energy to every project.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of three years’ experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
Working closely with our Senior People Advisor and People Manager, you'll play a key role in delivering day-to-day HR support across the full employee lifecycle. This is a full-time role, mainly based on-site at Shakespeare’s Globe with the flexibility to work remotely two days a week.
You'll be a go-to person for both employees and managers, offering friendly, coaching-style support on everything from day-to-day queries to more complex employee relations matters. You’ll also take the lead (or lend a hand) with ER cases, make sure our employee records are accurate and up-to-date, and help deliver internal training.
Beyond the day-to-day, you’ll have the chance to get involved in wider initiatives around wellbeing, inclusion, and organisational development, helping us create a great place to work.
The skills:
The ideal candidate will have some experience working in the human resources function in any capacity with an eye for detail, and organisation. We’re looking for someone who enjoys working with others, with good written and verbal communication skills. The person in post will enjoy following tasks through, have the ability to manage their time efficiently and adapt a proactive approach to working. This role suits an individual with an existing career in the HR field or has an interest in exploring a career in HR.
The team:
At Shakespeare’s Globe, we believe that people are at the heart of everything we do-on stage, behind the scenes, and beyond. Our People & Culture team is here to create an inspiring, inclusive, and supportive environment where everyone can thrive and bring their best to this unique and vibrant space.
From bringing our People Strategy to life to making sure everyone gets paid on time (very important!), we keep things running smoothly while championing equity, belonging, and wellbeing. We’re not just about policies and processes-we’re about people. We collaborate across the Globe to design and deliver high-impact initiatives that help our incredible teams flourish.
If you’re passionate about making workplaces extraordinary, love working in a creative or enjoy being the structure behind the creativity, and ever-evolving environment, and want to help shape the future of this iconic space, we’d love to have you on board!
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
Please download the job description from our main jobs page. To apply, please complete the online application form by 10am on Monday 15th September 2025.
We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates.
Please note that we may close this advert early, once a certain number of applications have been received.
The client requests no contact from agencies or media sales.
We’re looking for a Science Communications Officer (Fixed term) to join our team
Salary: £35,000
Base: Central Edinburgh/hybrid
Hours: Full time and fixed term for one year. 35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 7pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.
Benefits: 10% employer pension contribution; private medical insurance; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.
To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.
About the role and why we need you
You can make an impact every day using your passion for science and your excellent communication skills. Our Science Communications team have a key role at Worldwide Cancer Research, engaging the wider team and our supporters (known as Curestarters) about the incredible research we fund.
We are looking for a creative, multi-skilled Science Communications Officer to champion our research and our global researchers through compelling storytelling. This involves collaborating across the charity to ensure content is accurate and audience appropriate. You’ll also be interacting with everyone in the organisation to help them understand how cancer behaves and how our research is helping to find new cures.
Our values are curious, united, real, entrepreneurial and spirited, all of which you’ll have the opportunity to demonstrate in your work. You’ll be curious about our research and be innovative in how you present it. Your strong interpersonal skills will help you to work well with other teams, particularly Marketing and Fundraising, to help us provide the best supporter experience and grow our Curestarter community.
We need someone who shares our enthusiasm for discovery cancer research and who has experience of breaking down complex science into easy-to-understand content and fascinating stories. From presenting to colleagues to creating social media posts, you’ll be required to balance different tasks efficiently and to manage your own time effectively.
The client requests no contact from agencies or media sales.
We are looking for a Nations Support Coordinator based in Scotland on a permanent contract to support us in our mission to transform the physics landscape for the UK and Ireland. The Nations Support Coordinator will support the IOP staff in Scotland, Ireland and Northern Ireland to ensure the smooth running of the Institute’s activities in Scotland, Ireland and Northern Ireland, which include engagement, education, policy development and stakeholder management.
This rewarding member facing role also supports and builds relationships with members, so that they can fully participate and contribute to the vibrant physics community and experience value from their IOP membership. The role connects the IOP Scotland, Ireland and Northern Ireland committees with the wider IOP, championing the value of community and collaboration, and they are at the heart of our membership.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.
What will I be doing?
Supporting IOP’s staff in Scotland, Ireland and Northern Ireland to deliver the programmes of work in line with IOP strategy
Building and maintaining member and volunteer relationships across the physics community and to increase membership engagement in our activities across Scotland, Ireland and Northern Ireland.
Providing consistent administration and co-ordination support to the IOP Scotland, Ireland and Northern Ireland committees to enhance their contribution to the strategic objectives of the IOP.
Projects you work on may include:
This role supports the work of IOP Scotland, Ireland and Northern Ireland. You will act as the main point of contact for IOP Scotland, supporting IOP Scotland’s staff, representative committee members, current and potential active members and volunteers to deliver activities in line with the IOP strategy and promote physics across their local communities for around two thirds of your time. The remaining third of time will be to support the same activities for the IOP in Ireland and Northern Ireland.
The role has responsibility to ensure that IOP Scotland, Ireland and Northern Ireland Committee members have a worthwhile and consistent experience. Supporting activities led and delivered by our active members and IOP Scotland, Ireland and Northern Ireland staff in line with the IOP strategic goals and campaign aims, ensuring effective administrative and logistical support, providing and sharing best practice to ensure the IOP recruits, inducts, manages and celebrates volunteering.
Who will I work with?
IOP Scotland, Ireland and Northern Ireland staff and other IOP colleagues across the UK
IOP members and people in the physics community
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
Communication – ability to express information clearly and effectively in written and oral form, Strong customer care skills, writing and editing engaging copy, web pages, social media
Organisational and planning – ability to work with minimum supervision, prioritise workload, high attention to detail, handle multiple tasks ability to work under pressure and to deadlines
Team player – the ability to work co-operatively with others to achieve common goals
Nice to have
Negotiation – the capability to explore different positions and alternatives to reach outcomes that gain acceptance of all parties
Influencing – the ability to bring others to your way of thinking diplomatically
Proactive – to think ahead & act to ensure the smooth completion of team/individual objectives
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. This role requires independent home working and is not based at an IOP office. It is expected that the post holder will reside within Scotland, but will be expected to travel to Ireland, Northern Ireland and London on occasions. There is some flexible working in the role, but some evening or weekend working will be expected to support particular events or meetings.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
An excellent pension scheme
Private medical insurance
Generous annual leave (25 days starting as a standard pro rota where required)
Gym Membership (Via salary sacrifice)
Company closure between Christmas and New Year and much more!
To apply for this role please click the link below, best of luck with your applications!
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
22.5 hours per week / £24,756 per annum pro rata / permanent / working pattern to be discussed at interview.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are seeking a proactive and detail-oriented HR and People Health & Safety Administrator to provide high-quality HR administration and support health and safety compliance across the organisation. You’ll be the first point of contact for HR queries, maintain accurate records, and coordinate key HR and H&S processes. You’ll also work closely with colleagues to ensure our systems and procedures are efficient, compassionate, and compliant.
You will be responsible for delivering a wide range of HR and Health & Safety support, including:
- Responding to HR and H&S queries via email, phone, and in person
- Maintaining personnel records and supporting HR system improvements
- Assisting with HR projects, investigations, and audits
- Monitoring HSE certifications, training, and compliance
- Conducting workstation and DSE assessments, including ergonomic reviews
- Supporting wellbeing and safety programmes across the organisation
- Providing cover for other HR administrators during absences or busy periods
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Qualifications, knowledge, and experience
- Experience in HR, People, L&D, or compliance administration.
- Basic understanding of workplace health and safety regulations.
- Strong organisational skills and attention to detail.
- Effective communication and problem-solving abilities.
- Proficiency in Microsoft Office and HR systems (training provided).
- Ability to manage confidential data in line with GDPR.
- CIPD or IOSH qualification (or willingness to undertake accredited training).
- Experience conducting workstation assessments or supporting wellbeing initiatives
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 21 September 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Business Operations Executive
£27500 - £32,500 plus
Reports to: Business Operations Manager
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 10 September 2025 23:55
*Please note this vacancy will stay open internally until 14 September 2025 23:55 ,in line with organisational policy
This vacancy may close earlier if a high volume of applications is received, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 1 stage competency based interview via Microsoft Teams including Excell test
Interview date: 24/25 Septemeber 2025
At Cancer Research UK, we exist to beat cancer.
We are looking for a proactive, organised and experienced administrator to us as a Business Operations Executive within our Supporter Relationship Management directorate. In this role you will deliver outstanding operational support to a variety of teams, focusing on the efficiency and effectiveness of processes and procedures.
Our new Supporter Relationship Management directorate was formed in response to our , which focuses on building even greater momentum and urgency around our cause by engaging people in much deeper, more meaningful ways, providing a service that is personal to our audiences.
The role sits within the Delivery and Operations team, providing operational support across a wide range of teams including event delivery, supporter engagement, talent & influencers, business development and community and corporate fundraising. Therefore, we are looking for candidates with strong communication and customer service skills, an ability to prioritise and manage their own workload as well as proficiency in Excel (specifically complex v look up formulas and conditional formatting)
In return you'll have the opportunity to work across some of our most inspirational teams who contribute millions to our life saving research. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
·Act as a key point of contact Supporter Relationship Management, providing efficient support as required, and build effective relationships with key stakeholders within the team.
Responsible for the delivery of efficient and consistent operational support to the department so it can deliver core business activities.
Respond to emails and internal queries, communicating insights and trends from the Supporter Relationship Management team.
Build and maintain excellent knowledge of department systems, procedures and processes, using knowledge to suggest improvement of processes, procedures and documentation for internal staff and external supporter audiences.
Work closely with the Senior Business Operations Executives to implement any changes to processes.
Ensure the Supporter Relationship Management team have access to collateral and materials to support acquisition and development of supporters.
Support project work relating to Supporter Relationship Management operations, by sharing subject matter expertise and knowledge of internal processes.
What are you looking for?
Previous experience providing administrative support within a large organisation, managing a high volume of queries and data.
Good understanding of Microsoft programmes specifically Excel and SharePoint
Experience of building strong professional relationships with a range of internal and external stakeholders at all levels
Experience in providing excellent customer support
Excellent written and verbal communication skills
Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues
Motivated by high standards, working accurately and systematically, with excellent attention to detail
Ability to manage and prioritise own workload in a fast-paced environment and experience delivering activities with multiple priorities
A positive ''can do'' attitude, solution driven, flexibility and willingness to work as part of a team
Understanding of working in a fundraising or sales environment would be beneficial but isn't essential
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
About us
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.
About the Role
- Provide welfare benefits advice in person and via digital channels
- Provide outreach advice in Torus Foundation, Citizens Advice buildings and home visits
- Provide advice and case updates to Torus Foundation staff members via a staff helpline
- Attend Torus Foundation and community events as appropriate
- Research and explore options and implications so that clients can make informed decisions using Citizens Advice resources
- Act for the client where necessary using appropriate communication skills and channels.
- Complete benefits checks when appropriate and deal with benefit advice issues covering welfare benefits applications including initial claims and complete any relevant assessment forms, challenging decisions including mandatory reconsiderations, appeals up to and including representation at tribunal hearings and complaints and queries
- Assist with relevant general advice queries, referring internally or to other specialist agencies as appropriate.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Ensure that all work meets quality standards and the requirements of the funder
- Meet individual performance targets and engage positively in discussions with line manage to maintain required levels.
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Support our research and campaigns work through various channels including case studies, data collection and client consent
- To work as part of the Torus Foundation project team and contribute to effective service provision.
General
- Attend relevant internal and external meetings as agreed with the line manager
- Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
- Ensure that work reflects and supports the Citizens Advice service's equality, diversity and inclusion strategy.
- Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
- Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.