Policy development jobs

The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.

We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.

The Role

As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.

You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.

We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.

Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.

• Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 

• Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.

• Foster innovation across public fundraising, developing and testing new products and propositions.

• Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.

• Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.

Individual Giving & Donor Development

• Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.

• Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.

• Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
   

Digital Fundraising

• Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.

• Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
   

Legacies & Events

• Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.

• Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
   

Collaboration & Management

• Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.

• Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.

• Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
   

About You

You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.

Essential:

• Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.

• Proven track record of meeting or exceeding income targets across multiple channels.

• Familiarity with CRM systems and digital fundraising platforms.

• Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.

• Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).

• Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.

• Experience in budget management and performance reporting.

• Collaborative and adaptable, with excellent project management and communication skills.
   

Desirable:

• Experience in product development or innovation in the charity sector.

• Knowledge of legacy fundraising.

• Interest in environmental, conservation, or international development causes.

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

· Experience providing housing and welfare advice with a focus on clear, supportive communication

· Confidence in handling a busy and varied caseload, including complex casework

· Comfort working with people facing homelessness or housing difficulties

· A kind, non-judgmental, and person-centred approach

An application form, Job Description & Person Spec can be found on our website.

Closing date: 21/11/2025

Interview date: 09/12/2025

Rough Sleeping Outreach and Assessment Worker – £34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full time, 37.5 hours per week on a rota

Be part of something that changes lives.

Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough; the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

What you’ll do

• Carry out late-night street outreach and day-time reception shifts as part of a rota.
• Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
• Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.

-Work closely with partner agencies to connect clients to health, housing, and other specialist services.
-Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you
You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief and non-recurring.

Why join SPEAR
We are a supportive, forward-thinking charity where staff are valued and encouraged to grow. You’ll have access to regular training and supervision, and a wide range of staff benefits, including:

• Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4× salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

The Citizen Engagement Officer at The Food Foundation will provide support for our citizen engagement work. They will work closely with the Citizen Engagement Manager, the Head of Development and Campaigns and the wider team to support our work with Young Food Ambassadors and Adult Food Ambassadors. 

The Food Ambassador programme is a well-established volunteer programme, which aims to amplify the voices of people with lived or living experience of food insecurity in The Food Foundation’s work. You will be a key member of the Citizen Engagement team and will be involved in supporting all aspects of our work, from administration, to events, to recruitment of new ambassadors.

• Are you people-centred, with experience of working with people from diverse backgrounds? 

• Do you like a varied role, working across different teams both inside and outside of the organisation? 

• Are you organised and have attention to detail? 

• Are you flexible and able to work to tight deadlines? 

• Are you a sensitive communicator who encourages inclusive practices? 

If the answers to these questions are yes, we would love to hear from you!  

We’re looking for three Parent Programme Officers to help deliver the Stregthening Families, Stregthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.

You’ll build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners, ensuring the programme is safe, effective and engaging. You’ll support research and evaluation, maintain robust systems and make sure our work is informed by evidence and grounded in lived experience. 

We’re keen to work with experienced practitioners in the Strengthening Families, Strengthening Communities (SFSC)  model, or people that are familiar with it and have extensive expertise with other group parenting programmes. 

You will be an organised and confident communicator who values openness and collaboration. You’ll bring experience in partnership working, programme delivery and safeguarding, with the ability to build rapport and manage sensitive situations with professionalism. 

If you share our belief that building trusted relationships and honest partnerships can transform outcomes for young people and families, we’d love to hear from you.

This is a fantastic opportunity to develop your skills and be part of a collaborative, supportive team committed to tackling racial inequality. 

Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.

The SFSC: Safer Lives programme  builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.

We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.

The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively. 

Key aspects of this role will include:

• Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.

About us

Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.

We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.

About you

The ideal candidate for this role will have:

• High level interpersonal skills and the ability to work with a wide range of people
• Excellent communication skills (both written and verbal)
• Experience working within a clinical setting and liaising regarding safeguarding concerns
• Ability to lead on delivery after consultation with clinical colleagues
• Able to demonstrate the capacity to create and sustain relationships
• Excellent administrative and organisational skills with ability to plan ahead
• Keeping service policies and protocols relating to allocations and intake under continual review.
• Efficient data management and reporting.
• Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments. 

Engagement Coordinator 

Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.    

We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.

The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.  

The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.

About you

The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.  

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.  

For more information see Speak Out’s website

Benefits to you:​  

• Holiday entitlement of 30 days, plus bank holidays  

• Flexible hybrid working  

• 3% employer pension contribution  

• Employee Assistance Programme (Wellbeing support package)  

• Committed to training and learning opportunities for continuous development  

• A strong sense of purpose knowing your work makes a real impact  

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date: Monday 10th November 

Interviews: Thursday 20th November  

Successful applicants are subject to enhanced DBS checks.  

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

NO AGENCIES PLEASE 

Senior Events and Membership Co-ordinator 

Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)

Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person. 

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?

• Are you hardworking, flexible, highly organised and efficient? 

• Are you reliable, with excellent attention to detail? 

• Do you have office administration experience?

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.  Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .

The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

• Acting as a key point of contact for existing and new membership enquiries 

• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.

• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments

• Writing and editing newsletters to improve membership engagement

• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

• Tracking key statistics on member engagement and attendee numbers

• Overseeing the coordination and administration of several QICN professional networks. 

• Supporting the Network Lead with outreach to potential network members. 

• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day). 

Person Specification

• Minimum of five years’ experience of working in a coordination, support or administrative environment

• Experience of working with senior stakeholders 

• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

• Experience of using CRM packages to manage, distribute, and update work

• Experience of organising events/workshops

• Experience of financial administration

• Experience in writing newsletter and promotional materials

• Detail oriented

• Good problem-solving and communication skills 

• Highly organised and methodical approach to managing workload, including competing deadlines 

• Able to work on own initiative and deliver timely, high-quality results

Desirable

• Experience in working in the healthcare sector

• Experience working with organisational members or high value clients

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Closing date:   Monday 3 November, 5pm

Interviews:       Monday 17 November, online via Teams

Please note that only short-listed candidates will be contacted after the closing date.

Charity no: 213128

Housing Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Lead

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may need to be flexible on these hours as per service requirements.

About the role

This is an exciting opportunity to join a new service which works with offenders as they are released from prison. It is a community based setting, rather than custodial where residents can go out in the community, depending on their Licence restrictions. Join our team as a Housing Lead to play a major part in supporting our residents with their long term housing needs. You will act as a bridge between various housing stakeholders and residents, to ensure a tailored move on plan is put in place which meets the needs of all. We thrive to ensure our residents have the right access to resources and tools to support them in reintegrating into the community, and re-establishing relationships to support with their rehabilitation. 

Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About you

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others
• Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Director of Finance and Operations
The Akshaya Patra Foundation UK
Salary: £60,000-£70,000 per annum
Remote (UK-based) with expensed travel to London
Full-time, permanent

Akshaya Patra is one of the world’s largest school meals charities – nourishing 2.35 million children in India every day and now expanding our impact across the UK.

Our UK after-school programme, Empower Hour, provides hot, nutritious meals and targeted tuition to children growing up in poverty – extending the school day by 60 minutes to give them the fuel, support and enrichment they need to thrive.

What began in one school in 2024 is already serving ten, and – alongside driving continued expansion in India – we are now ready to scale our delivery to reach thousands more children across the UK’s most disadvantaged communities.

To help lead this exciting phase of growth, we are seeking a Director of Finance and Operations – a senior leader who combines strong financial stewardship with operational leadership and is motivated by purpose as much as performance.

You will sit on the Senior Leadership Team, reporting to the CEO, and oversee two core portfolios:

• Programmes – overseeing Watford kitchen operations, Empower Hour delivery and holiday hunger initiatives.
• Finance and Resources – leading financial planning and reporting, systems, compliance, HR development and organisational infrastructure.

This role will suit someone who enjoys both strategic thinking and practical implementation – someone who finds energy in building strong foundations and helping a values-led organisation grow well.

You may have built your career in charity, education, food provision, public services, the private sector or elsewhere – but you will bring:

• Senior-level experience across finance, operations or programme delivery.
• Strong financial acumen and understanding of charity governance and compliance.
• A collaborative leadership style – supporting, challenging and uplifting those you lead.
• Deep alignment with our mission to fight child hunger and educational inequality.

What we offer:

• Flexible and remote working.
• 34 days’ leave (25 days annual leave + Diwali + English bank holidays).
• Employer pension contribution.
• Investment in professional and vocational development.
• A meaningful leadership role in a growing global movement – empowering children in both the UK and India.

How to apply:

• Download the full job description and application details here or on our website.
• Please send your CV and a cover letter to the email address in the applicant pack outlining both your suitability for the role and what attracts you to Akshaya Patra and our mission.
• Closing date: Monday 3 November 2025.

If you believe no child should be held back by hunger – and you have the leadership skills and desire to help grow an organisation that makes that possible – we would love to hear from you.

Job Title:    Community & Events Manager

Location:    Hemel Hempstead (Charity office), Watford, Hybrid where agreed.

Salary:   £34,000 FTE  DBS checks are required.

Job Type: Permanent

About us:

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.

About the role:

We are seeking a dynamic and organised Community and Events Manager to lead and grow Playskill’s community and events fundraising stream.  This role is vital to increasing awareness and generating income to support our services, through meaningful community engagement and events.

You will be responsible for managing and developing our annual events (including The Playskill Golf Day), introducing new local fundraising opportunities, and building relationships within community groups.  You will also line manage the Fundraising Officer, helping to support their contribution to the fundraising team.

Skills and Experience Required:

· Minimum 2 years experience in a similar role.

· Line management experience.

· Experience organising and delivering successful events.

· Strong relationships building and donor stewardship abilities.

· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection

· Computer literature, proficient in Microsoft Office.

· Good communication, empathy, numeracy, and administrative skills.

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  31st October 2025
Interview date: TBC

Interview location: Hemel Hempstead

We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.

The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.

This post will involve working closely with contractors, consultants, and senior colleagues

Salary: £28,712 - £32,240 per annum
Contract: Permanent 
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
• Checking specifications, quotes, and working with contractors on job pricing.
• Raising of Purchase Orders, tracking through to job completion
• Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
• Uploading job sheets, and all related documentation Including invoices and certification
• Overseeing a contractor’s diary and ensuring all regular checks are carried out.
• Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
• Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
• Monitor and track through to completion health and safety issues from the daily building Inspections
• Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
• Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
• Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
• To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable

About you

Experience

• Facilities / Maintenance and or property management background.
• 1 years experience in compliance administration is a must
• Experience of managing health and safety in the workplace would be an advantage.
• Experience of delivering Facilities related training, including site induction an advantage.
• Experience of working within a soft and hard Maintenance services environment.
• Experience of tendering maintenance and Facilities contracts.

Skills & Knowledge 

• Excellent analytical skills
• Working knowledge of Social Housing Regulatory for building management and maintenance.
• Working knowledge of UK fire, health and safety regulations.
• Working knowledge of UK health and safety workplace regulations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Working knowledge of Building Management database systems

Abilities

• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focussed and responsive services.
• Ability to organise and prioritise own workload with minimum supervision.
• Ability to understand and meet the needs of customers to ensure excellent customer service.
• Ability to understand community issues as well as current housing issues.
• Ability to communicate and work effectively with other agencies
• Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.

Personal qualities

• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Demonstrate a positive attitude towards your own development including embracing the personal development review process
• Commitment to the values of diversity and inclusion
• Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment

Desirable criteria

• Facilities or Housing qualification or similar, or willing to undertake these qualifications
• Full UK driving license

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

The Head of Foodbank will oversee the planning, execution, and evaluation of the Foodbank’s strategic plan and direction. Reporting to the Trustee board, they will have overall responsibility for the delivery and management of the Foodbank’s operations and staff team.

This role requires strong leadership and management skills, strategic thinking, and the ability to work collaboratively with diverse stakeholders, including paid staff, volunteers, community organisations, and local businesses. The ideal candidate will be a motivated, compassionate, committed Christian, with a passion for tackling poverty and making a real difference in our community.

This role gives you the opportunity to join and lead a great team of staff and volunteers who are committed to our vision to see everyone in the Warwick District free from hunger, but while there is a need, to effectively provide emergency food, essentials and practical support to people left without money to live on.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

We are seeking a Programme Officer to join our Work Experience Team.

Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression.  Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year. 

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students.

Key Responsibilities of the role include:

• Securing, updating and managing work experience placements.
• Handling telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
• Acting as key point of contact for schools/educational establishments managing and overseeing the work experience process.
• Producing information and providing support to the Head of Work Experience and other team members.
• Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
• Managing placements using a bespoke IT system.

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

How to Apply

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

This application closing date for this role is 31 October. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford and will include a skills based test.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.