Policy lead jobs
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
Job Description
The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.
The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of services across the Hub. The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.
Duties and accountabilities are split into two core areas, management and development of Redthread service delivery, including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy
- Line management of service managers and operational oversight of service contracts.
- Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
- Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
- Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
- Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
- Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
- Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
- Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
- Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
- Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
- Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
- Undertake other duties as required to ensure the effective delivery of the services.
Qualifications
Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.
KNOWLEDGE
Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)
EXPERIENCE
- A proven track record of developing and managing projects in the public, private or voluntary sectors.
- Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
- Demonstrable experience of staff management including recruitment, induction, supervision and support.
- Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
- Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
- Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
- Commitment to young people’s participation
- Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
- Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
- Experience of developing new contracts and development opportunities with commissioners and partners.
- Experience of project development
- Experience of training / public speaking to a wide range of audiences
SKILLS & ABILITIES
- Proven ability to lead and coach others in their professional development
- Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
- Ability to lead, motivate and oversee administrative processes.
- Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
- Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
- Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
- Computer literacy including the use of Email, Word, Excel and PowerPoint.
- Strong organisational skills.
- Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
- Creative, flexible and able to work well with others in a team.
- Honest and reliable.
- Commitment to the organisation and also to their own personal and professional development.
- Commitment to enabling children/young people and their families to participate and achieve their full potential.
Additional information
Hours of work: Full time, 37 hours per week
Place of Work: Home based with expectation of national travel*
Contract Type: Permanent
Level of screening: Enhanced DBS
*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Research and Community Engagement Manager will have significant knowledge and experience of health and social care services and community engagement including managing key research projects and working with people who use services. We are excited to be managing the Healthwatch North Northamptonshire Service and appointing new staff for the service. Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
You will be able to lead all the key functions including:
• Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
• Produce high quality analysis, reports and presentations for a range of audiences.
• Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
• Work with Healthwatch NN staff and volunteers
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident research specialist who is credible and can lead an effective work research and community engagement programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Job Purpose:
A core element of Healthwatch NN’s work is the management of research, collection, analysis, and subsequent reporting on information and data relating to people's experiences of publicly funded health and social care services. The Research and Community Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery.
In addition to managing research activities, the Research and Community Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in North Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out activities across a number of different programme areas to enable us to fulfil our statutory functions and the Research and Community Engagement Manager will be responsible for:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch Service Manager, Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
Main duties and responsibilities
· Organise, design and carry out participatory qualitative fieldwork.
· Designing peer-research models of social research investigation.
· Conducting qualitative analysis of data conducted through interviews, focus groups, workshops or other methods, with a focus on lesser heard voices.
· Carrying out quantitative data analysis using Excel.
· Utilising a wide variety of research approaches, particularly participatory approaches, which inform, involve and bring together individuals, groups, service providers and decision makers.
Research and analysis
· Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
· Produce high quality qualitative analysis, reports and presentations for a range of audiences.
· Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
· Work with Healthwatch NN staff and volunteers and provide regular progress feedback.
· Analyse quantitative information gathered through research and engagement collected by Healthwatch NN to draw out trends in relation to health and social care service provision.
· Translate research findings into practical learning for developing and improving health and social care services.
· Take responsibility for data and project management and administration as it relates to our social research activity.
· Collaborate with stakeholders and colleagues to develop the annual research programme.
· Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.
· Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.
· Apply various research techniques, including document analysis, surveys, focus groups, interviews, and case studies, to gather relevant information.
· Produce research-based briefings and provide support to stakeholders in understanding key points.
· Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.
· Present research data in formats suitable for different audiences, including reports and infographics.
· Collaborate with CEO and team to gain insight into themes identified through community-based activities.
· Support in developing engagement activities based on service user feedback and intelligence.
· Identify simple interventions that Healthwatch NN can implement to impact service improvement.
· Develop an impact reporting system to measure and communicate Healthwatch NNl's impact effectively.
· Liaise with admin regarding information requests, research promotion, and evidence collection from web and social media.
· Analyse the Healthwatch NN database to produce representation reports for commissioners, providers, stakeholders, and the Executive Board, informing them of current trends.
· Provide regular performance reports for the Advisory group.
· Produce reports from the Healthwatch NN database for multidisciplinary boards such as the Health and Wellbeing Board, Joint Strategic Needs Assessment, Overview and Scrutiny Committee etc.
Team working
· Train and support people to take on peer research roles, putting control and ownership of the research process with people interested in and affected by health and social care services.
· Support those actively involved in Healthwatch NN to develop a shared understanding of the implications of gaps in involvement of people from different communities.
In consultation with the Healthwatch NN Service Manager and Support Northamptonshire CEO:
· Represent Healthwatch NN at strategic meetings, conferences and public engagement events as required, acting as a spokesperson for Healthwatch NN at such events.
· Deliver presentations to the public, stakeholders and partner organisations.
· Engage with the Healthwatch network, and health and social care system partners across Northamptonshire and neighbouring area as appropriate.
APPLICATION: Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
CLOSING DATE: Monday 19th May
PR0POSED INTERVIEW DATE: Friday 23 May or Wednesday 28 May
The client requests no contact from agencies or media sales.
Thank you!
Reading Strategy Coordinator - HMP Hull
Location: Hull
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hull. Working closely with the prison and their staff, people in prison, Shannon Trust team members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hull, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include creativity, resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for the 22nd May 2025.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-221236
Thank you!
ABOUT THE ROLE
Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking—ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.
ABOUT VARIETY
Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK. There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life. As well as improving physical and mental health, Variety’s support enables children to reach their full potential.
In 2024, His Majesty King Charles III graciously accepted the Patronage of Variety, the Children's Charity. This historic milestone coincided with Variety’s 75th anniversary and stands as a testament to the trusted role that Variety plays as a national children's charity meeting the needs of the UK’s most vulnerable children and young people.
KEY RESPONSIBILITIES
Office Management:
- Oversee daily office operations and maintain a professional, welcoming environment.
- Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
- Manage office supplies inventory and place orders when necessary.
- Support onboarding/offboarding processes from a facilities perspective
- Handle incoming mail and deliveries and ensure efficient distribution.
- First point of contact for calls, visitors, and general office inquiries.
Governance:
- Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
- Coordination of finance committee and Trustee meetings
- Minute taking at meetings as required
- Administrative assistance as required
Facilities Management:
- Oversee building maintenance, safety procedures, and office infrastructure.
- Liaise with tenants, building management, and external contractors to ensure facilities are well-maintained.
- Monitor and manage office budgets related to supplies, utilities, and maintenance.
- Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
- Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
- Ensuring health and safety compliance for staff including being the fire marshal
Cost management
· solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.
· Negotiate contracts to optimise costs without compromising service standards.
· Proactively identify areas for cost reduction or improvements.
Administrative & Support:
- Maintain records of office leases, utilities, and insurance policies.
- Manage access control systems and office security.
- Support leadership with general administrative tasks when required.
- Create and maintain facilities manuals, process documentation, and onboarding guides.
Other
· Health and safety duties including fire marshal- training will be provided.
· Undertake any other duties that may from time to time be required.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential:
- Proven experience as an Office and Facilities Manager, or similar role.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal skills.
- Problem-solving attitude with a high attention to detail.
- Familiarity with office software (e.g. MS Office, Teams)
- Knowledge of health and safety standards and regulations.
FURTHER INFORMATION
· Limited travel around the UK may be required.
· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.
· Variety, the Children’s Charity, is committed to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age, or disability. It is the responsibility of employees to apply Variety’s Equal Opportunities and Health and Safety Policies in their own area of responsibility and in their general conduct.
· Proof of eligibility to work in the UK is required.
HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
Applications will close at 5pm on Friday 23rd May with interviews taking place week commencing 2nd June 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
The client requests no contact from agencies or media sales.
Thank you!
£79,347.68 - £91,983.64
Location: Albion St, G1 1LH
Ref: GLA13580
Glasgow Life is looking for a Head of Arts and Music to join us on a full time permanent contract. The Head of Arts and Music is a senior leadership role within Glasgow Life, responsible for driving the strategic and operational delivery of arts and music services across the city. Acting as the lead officer for the implementation of Glasgow’s Culture Strategy 2024–2030, the postholder will play a pivotal role in shaping and delivering programmes that are inclusive, innovative, and impactful.
More about our Arts and Music teams
As a Head of Art and Music you’ll be joining our Glasgow Life Arts & Music team. We provide people with valuable and meaningful experiences through arts and music. Our high-quality services, world-class events and festivals benefit the people of Glasgow. We help people experience the benefits of taking part in cultural programmes and events. These contribute to Glasgow's visitor economy. We make sure everyone gets the most out of Glasgow Life and use culture to promote inclusion and happiness. Read more on our website.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Head of Art and Music, you’ll lead a multi-disciplinary team, contribute to organisation-wide planning and change programmes, and ensure culture continues to enhance the wellbeing and vibrancy of Glasgow’s communities and economy.
The candidate
If you’re interested in joining us, you’ll need:
• Education to degree level (or with equivalent senior-level experience) in a relevant field such as cultural policy, arts management, or creative industries leadership.
• A proven track record of strategic leadership in a senior role, with the ability to lead large, multidisciplinary teams, shape organisational direction, and deliver results within a complex arts, culture, or music environment.
• A sound understanding of the challenges and opportunities in delivering arts and music services in a public and third sector context.
• Strong financial and budget management skills with an in-depth knowledge of the arts and cultural funding landscape and a proven ability to secure, manage, and grow income from diverse sources.
• Experience of designing or delivering inclusive cultural programmes in partnership with diverse communities and communities of interest.
You can read the full person specification for this role within the Candidate Brochure under the ‘Job Attachments’ section.
We offer hybrid working for some roles, with teams working between the office and home. Your line manager will agree these days with you, if suitable. This balance enables you to continue much-needed collaborative working.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 1 June and first stage interviews are provisionally scheduled for week commencing 9 June.
Declaration of Interest applies.
Benefits at Glasgow Life
- 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
- Membership of the Local Government Pension Scheme
- Discounted Glasgow Club membership and money off in our museum shops and online store
- Option to buy extra annual leave
- Cycle-to-work scheme
- And much more!
Diversity matters at Glasgow Life
We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website.
Closing date is 11.59pm on Sunday 1st June 2025
Information is available in alternative formats, on request.
Thank you!
Prison Facilitator - HMP Liverpool
Location: HMP Liverpool
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Liverpool.
Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 10th June 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-221347
Thank you!
Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.
Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.
You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.
Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.
You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.
Closing date for applications: 9:00 am on Friday 16 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Mental Health Case Worker
We are looking for a Mental Health Case Worker to manage a caseload of clients and provide support to those experiencing both financial and mental wellbeing issues and develop resilience and manage their mental health more effectively.
This will be in collaboration with Citizens Advice as they provide the client with financial advice and guidance.
Position: Mental Health Case Worker – Financial & Wellbeing Support Service
Location: Epsom, Ewell and Banstead
Hours: 37 hours per week
Salary: £27,316
Contract: Fixed Term Contract until 31st March 2026 (with possibility of extension)
Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)
Closing Date: 21st May 2025
Interview date: Interviews will be scheduled on a rolling basis. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role.
Project
The free Financial and Wellbeing Support Service in Epsom and Ewell combines the specialist mental health support with expert benefits and money advice from Citizens Advice Epsom & Ewell (CAEE) to support clients during a difficult time. This three-year project is funded by The National Lottery Community Fund.
The Role
• Increase financial resilience and independence.
• Improve overall mental and/or emotional wellbeing.
• Reduce stress and anxiety.
• Increase engagement with local community and local services
• Reduce social isolation.
• Help clients to feel more informed about how to manage finances and wellbeing in future.
Key responsibilities include:
• Work in partnership with the Citizens Advice to support people with their mental health who are experiencing financial difficulties.
• Manage a caseload of clients.
• Work with individuals and their carers around their mental health and social circumstances.
• Create a non-clinical person centred support plan around the individual, guided by the individual’s needs.
• Cultivate relationships with, and work with, other services around social wellbeing support for clients.
• Work with clients as the lead professional involved in their care, bridging to other services and opportunities and working closely with other organisations already involved.
• Aim to remove practical and physical barriers that arise from lack of resource at the community level.
• Assistance with accessing services (such as Community Connections).
• Advice, information, and signposting, including clear information about what support is available locally.
• Collecting reporting and monitoring data, providing case studies.
About You
You will have a minimum of 2 years community experience of mental health and wellbeing, and/or a qualification in appropriate subject i.e., counselling, psychology, social work, mental health, Health and Social Care (level 3)
Knowledge & Skills:
• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary)
• An understanding of confidentiality, consent, information sharing, including GDPR.
• An understanding of Safeguarding policy and practice.
• Good communication and written skills and a commitment to ensure accurate and confidential record keeping.
• Ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
• Ability to work to all the policies, procedures, and standards of the service and joint working arrangements with statutory and voluntary sector partners.
• Extensive knowledge and understanding of mental health issues.
• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community.
• Ability to use supervision effectively.
• A good understanding of personal limitations, ability to identify when to seek advice and support and deal with issues in a professional manner.
• Ability to manage challenging behaviour from clients who may present in distress.
• Information and Technology
• Proficient in Microsoft Word, use of email, Outlook, and basic excel skills.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.
This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).
You may also have experience in areas such as Mental Health, Wellbeing, Counselling, Psychology, Social Worker, Health and Social Care, Mental Health Support Worker, Wellbeing Support Worker, Counselling and Support Worker, Health and Social Care Support Worker, Mental Health Care Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Location: Edinburgh Forrest Road Shelter shop
Salary: £24,570.00 per annum, pro-rated
Contract: Permanent
Hours: Part time, 30 per week
Closing date: Wednesday 14th May at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh – Forrest Road shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.
In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 2.5 days per week (18.75 hours, term-time only)
Closing Date: Rolling Applications
For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.
Thank you!
Charity People is pleased to be working with Ataxia UK (AUK) to recruit for an exciting, brand-new role of Senior Philanthropy Manager. This role is vital to the growth and ongoing sustainability of the charity, a fantastic opportunity for someone to make a huge impact.
Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of AUK strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Job Title: Senior Philanthropy Manager
Location: Hybrid working with travel to the London Office once a week
Contract: Permanent and part time - 28 hours a week
Salary: £45,000
About the organisation
AUK are the leading national charity in the UK for people affected by any type of ataxia, which is a rare condition, made up of neurological disorders that affect balance, coordination and speech. AUK fund research into finding treatments and cures, and offer advice, information and support to people affected by the condition
About the role
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts.
You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
Responsibilities:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and Finance - Ensure planned expenditure is within budget and monitor and report on performance. Ensure systems are updated and records kept correctly. Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
About You
If you are a people's person, a self-starter and have a pro-active approach to philanthropy fundraising this role will be ideal for you. You will also have the following experience;
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
Application Process
If you are interested in finding out more, please contact Kevin Croasdale today with your CV.
Closing date: 16th May 2025
1st stage interview will be held week commencing 19th May
2nd stage interview will be held week commencing 26th May
Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Job Description: Senior Philanthropy Manager
Salary: | £45,000 pro-rata 4 days a week. 4 annual increments of £500 in April following end of Probationary Period. (Pro Rata at 4 days is c.£36,000p/a) |
Conditions: |
|
Hours: |
|
Reporting to: | Director of Fundraising & Communications |
Responsible for: | Philanthropy Consultant (fixed term); Major Donor network and Volunteers |
The Role:
As Senior Philanthropy Manager, you will secure long term, high value relationships with major donors and family trusts and foundations, personally securing 5 and 6-figure gifts. You will be responsible for developing an excellent stewardship programme which grows unrestricted income and nurtures relationships with Ataxia UK's existing major donors. You will also lead the development of our strategy to identify, cultivate and secure gifts from new donors.
You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.
This brand-new role is vital to the growth and ongoing sustainability of Ataxia UK. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the delivery of our strategy to build a sustainable pipeline of major donors and family trusts and foundations which enables growth in our unrestricted income year-on-year. The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors.
Key areas of responsibility:
- Help identify new, and build existing, relationships with individual major donors and family trusts and foundations, personally securing five and six figure gifts
- Work with the Director of Fundraising & Communications to recruit and line-manage a Philanthropy Consultant (fixed-term) for a discrete exercise to research and populate a pipeline of new major donor prospects
- Manage the continued identification of prospective donors and donor research
- Develop a peer-to-peer network of engaged major donors who give to and fundraise for AUK
- Build and maintain a moves-management stewardship strategy for a portfolio of donors and prospects
- Design and deliver a range of income-generating cultivation events or other engagement opportunities
- Develop strong relationships with key internal and external stakeholders, including volunteers and ambassadors
- Commit to external networking with relevant major donors and family representatives and sector networking with peers
General Responsibilities:
- Write compelling proposals, reports, and other stewardship materials to convey impact to donors, with the support of the Communications & Marketing Manager and Officer
- Pitch partnership opportunities through impactful presentations, visits, and personal conversations with potential donors
- Use and update the CRM system (Raisers Edge) to ensure forecasting and pipelines reflect the work being undertaken and the progression of all relationships
- Support the delivery of events such as intimate dinners hosted by senior volunteers
- Admin and finance
- Ensure planned expenditure is within budget and monitor and report on performance
- Ensure systems are updated and records kept correctly
- Produce pipeline progress information for inclusion in quarterly Board Reports
- Undertake professional development and training
- Ensure our work is consistent with any necessary data protection legislation
- Play an active role across the charity, fostering good working relationships with other teams and enhancing communications with colleagues
- Maintain confidentiality in line with organisational policy in regard to patients, staff and business sensitive information
- In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management
- Share in general office duties
Person Specifications:
Essential
- Demonstrable experience of successfully securing large gifts (£25,000+) from major donors and delivering against six figure annual targets
- Excellent communication skills - written, verbal and presentational
- Experience of working as a major donor fundraiser
- Line management experience
- Ability to analyse, understand, and translate data
- Excellent organisational skills with the ability to work independently and to prioritise and multitask effectively
- Proven project management skills
- Excellent influencing and negotiation skills
- Ability to build productive working relationships with internal and external stakeholders
- Experience in producing dynamic and engaging fundraising materials
- Experience of organising events or conferences
- Demonstrable stakeholder management skills
- Experience of running cultivation and/or fundraising events
- Attention to detail in the gathering, recording, and dissemination of information
- Demonstrable experience of database management
- A demonstrable passion for, and commitment to, our cause
- Willingness to occasionally work out of hours when necessary
Desirable
- Knowledge and understanding of the barriers faced by people with a disability
- Experience working with celebrity ambassadors
- Raiser's Edge (CRM) experience
- Understanding of scientific research
Note: This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.
Thank you!
Are you an organised and detail-focused administrator who enjoys working with systems and supporting others to succeed?
We're looking for a Learning and Development & Safeguarding Administrator to join our People, Culture & Inclusion Directorate. You'll play a key role in keeping our systems up to date, managing data, and ensuring key administrative processes run smoothly across both Learning and Development and Safeguarding teams.
Key Responsibilities:
- You will play a key role in supporting the organisation's training programmes, workshops, and events - from scheduling sessions to preparing materials.
- Keeping training and development records accurate and up to date across internal systems will be part of your day-to-day processes.
- You will assist with the administration and record-keeping of mandatory training and contribute to monthly reporting.
- Your role will involve identifying and supporting process improvements across Learning & Development and Safeguarding administration.
- You'll be managing and responding to queries in shared team inboxes, escalating where appropriate to ensure timely responses.
- You'll be responsible for regular housekeeping and updates on the Learning Management System (LMS) and the MyConcern Safeguarding system.
- You will provide administrative support to the HR team, particularly in onboarding and welcoming new staff members.
- An important part of your role will be helping create, maintain, and review professional safeguarding resources used both internally and externally.
- You'll contribute to team coordination by taking minutes, recording actions, and supporting the smooth running of meetings.
- Additionally, you will be maintaining organised filing systems and databases across both functions.
About You:
- Proficient using Microsoft Word, Excel and PowerPoint
- Strong organisational skills with the ability to manage your time well and prioritise tasks effectively
- High level of accuracy and strong attention to detail
- Committed to following data protection regulations and confidentiality around challenging subject matter.
- Works well independently and as part of a team
- Approaches work with flexibility and a positive attitude
- Comfortable using or learning systems such as Learning Management Systems and Incident Reporting Tools
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
Interviews are due to take place from first week of June.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong attention to detail, organisational, accuracy skills with the ability to manage multiple tasks independently and as part of a team.
- The ability to maintain a range of professional relationships and work within the boundaries of confidentiality.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a great opportunity for someone who enjoys working in a busy support role and is keen to contribute to staff development and safeguarding practices. If this sounds like you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Family Support Worker (12 months FTC)
Salary: £30,944 - £31,004 per annum
Team: Family Support Team
Hours: 37.5 hours per annum
Location: Christopher’s
About Shooting Star Children’s Hospices
We have an exciting opportunity for a family support to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our psychosocial care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs inform families about the different psychosocial care and many services they can access at Shooting Star, assess their needs and make recommendations to our specialist psychosocial MDT. They work hard to support families of different ethnicities and families living in poverty, so that our service is as equitable as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly specialist psychosocial MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being part of the duty rota over both sites monitoring 3 email inboxes and answering the Family Support Line.
- Supporting the events team with admin tasks and attending various events
- Providing on the spot emotional support, sometimes in a crisis where a calm and empathic response is required.
- Support the in-house team with families staying at Christopher’s for assessed nights and end of life care.
- Attend various sites over the course of a week, hospice, hospital, family homes. Planning your own diary effectively.
- Building connections with families from different backgrounds, delivering culturally competent care.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve quality.
About you
This role requires experience of working with children and families who have experienced hardship, presenting with complex needs. You should have a calm positive manner, be consistent in your approach, and convey empathy whilst maintaining professional boundaries.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and an ehanced DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 15/05/2025
Interview Date: TBC
The client requests no contact from agencies or media sales.
Thank you!
The Organisation:
The Hardman Trust is the only charity in England, Wales and Scotland focusing on the unique needs of people on long term sentences.
People facing decades of prison time often completely lose connection with their family and friends on the outside. Depending on the prison, there may be limited access to rehabilitative programmes and educational courses until later in the sentence. It can be hard to maintain hope, and direction, or create meaningful plans for the future.
People leaving prison after 10 years will have different needs to those leaving after 10 months. The world has changed – there are different habits and new social norms. Prices have gone up, technology has evolved, neighbourhoods look different, and the workplace has changed. It takes time to adjust.
To find out more about The Hardman Trust, visit our website.
The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever organisational strategy and looks forward to the next phase of its journey.
Our successful multi-year applications to the Lottery (Reaching Communities), City Bridge Trust and Bromley Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. Last year we completed a merger with another charity which has expanded our reach and capacity.
Person Specification:
You will bring the following skills and experience to the role:
- Demonstrable senior leadership and management experience
- Proven experience of strategic planning, financial and human resources management
- Experience of managing organisational budgets and maximising resources
- Understanding of funding applications as well as knowledge and experience of generating funds from a variety of sources
- Experience of troubleshooting, decision making and resolving problems creatively
- Understanding the prison environment and its challenges.
- Understanding and practical knowledge of the funding landscape in the UK
- Demonstrable business experience and financial acumen
- Excellent interpersonal, relationship building and networking skills
- Instinct for and experience of the principles and practice of partnership working
- Considerable skill at articulating information both verbally and in writing with authenticity, impact and enthusiasm
- Experience of working in the charitable sector
Please download our Candidate Information Pack for the person specification and more information on the role.
How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:
- An up-to-date CV
- A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.
All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.
Application Closing Date: Monday 9 June 2025
Interviews with The Hardman Trust:
First interviews (online): 23 and 30 June 2025
Second interviews (in-person in central London): 4 July 2025
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.
It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.
The client requests no contact from agencies or media sales.