Policy manager jobs in city of london, england

DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace.  The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.

We are looking for skilled administrators to provide support for our Programme Delivery and Corporate Governance teams (although there wll be close working and crossover in the two roles).  We are happy to discuss job share or part time working if preferred.

The roles are fully remote, with some attendance at team away days and conferences/meetings where required.

Please see the two Job Descriptions attached with this posting for further information about what is involved in the roles.  If you wish to apply for a particular role, please state your preference in your intial cover letter. 

If you would like further information about either role, please contact Jule Brennan via the recruitment address listed.

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
• Conducting person-centred assessments with those who self-present at the service for support
• Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness. 
• To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
• To work with partner agencies to provide joint support to service users where appropriate
• To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
• You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
• You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.

We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.

You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.

The Eve Appeal is the UK's leading gynaecological cancer charity. Our aim is to prevent gynae cancers from developing in the first place, but if they do develop, we want to make sure they’re detected early so more people survive their diagnosis.

The role of Finance Officer is critical to our success, working across all parts of the charity to support our life-saving work in cancer prevention.

This role is central to supporting our programmes and fundraising teams delivering to the highest standards. Specific tasks include processing all income accurately and promptly, so donors can be thanked for their donations, as well as raising invoices and managing expenses. This role serves as the first port of call for finance queries across the charity. 

We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.

You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author. 

Your duties will include:

• Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries

• Coordinating all booking information for courses, INSET training and consultancy

• Carrying out data reconciliation and reporting using systems such as Zoom and Xero 

• Updating webpages for courses and events 

• Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering

• Arranging travel and accommodation when necessary

• Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants

• Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices

• Managing the Centre signing in system for guests

• Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks 

You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.

You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date: Thursday 28 August 2025  

Role Title: External Communications and Advocacy Lead

This is a rare opportunity to shape the new communications function in a thriving cancer charity, establishing Shine as the go-to charity supporting all young adults living with any type of cancer in the UK.

Responsible to: Co-CEOs

Location: Hybrid, with two to three days per week at Shine’s offices in Blackheath, Southeast London. 

Hours & salary:  Full time (35 hours per week).  Salary range is £39,000 - £43,000pa depending on experience.  This is a permanent job with a three-month probation period.

Benefits: Employee contribution pension, training and development support.

Holiday:  25 days annual holiday each year plus 8 days of public holidays.  We also give you your birthday off each year.

Who we are

We are a small and impactful national charity. Our goal is that every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Shine is a small team of committed people who like to ensure that work isn’t a grind. We aim to have fun while making a difference to the lives of young adults with cancer and we’d love to have you on our team!

Main purpose of the role:

A rare opportunity to shape the new communications function in a thriving cancer charity and to establish its reputation as the go-to charity supporting all young adults living with any type of cancer in the UK.

As part of our growth plan, we are delighted to be hiring our first Communications and Advocacy Lead. Working on our external communications strategy to build authority and be the go-to voice for younger adults (aged 20 to 49 years) living with cancer, this person will be responsible for managing all external communications. In addition, will work closely with the rest of the Shine team to ensure consistent external messaging.

Key Responsibilities

These include:

● Develop implementation plans to support Shine’s communications strategy to build authority in the cancer support space.

● Responsible for developing the Shine narrative, brand voice, and talking points to support external stories and campaigns, and to co-create fundraising messages with the Fundraising Manager and Fundraising Consultant.

● Responsible for all external communications with media including national and regional outlets, print and broadcast, digital channels and titles read by healthcare professionals.

● Supervision of the social media output from Shine, ensuring consistency with the overall communications plan. 

●       Ability to represent Shine at external stakeholder meetings.

●    Working closely with the Shine team to raise Shine’s profile through advocacy activities in the cancer community and healthcare professionals.

● Work with Shine co-CEOs to develop their external profiles through thought-leadership, speaker and advocacy platforms.

Person Specification

Essential skills:

● Ability to develop multi-channel communications plans, using social, digital and traditional media platforms

● Knowledge of UK health media including health correspondents and reporters for national news outlets (print & TV and radio)

● A good eye for design, with the ability to manage, develop and implement brand guidelines

● Experience of working with media databases and press release distribution services

● Excellent writing skills and experience of writing materials for media

● Ability to create media angles and stories from data and third-party content

● Identify platforms for Shine thought-leadership, particularly for the co-CEOs

● Strong skills in using online technology platforms including Google workspace, Canva, YouTube and MS Office.

Desirable skills:

● Experience of working alongside expert suppliers including design and content, public relations agencies and consultants. 

● Experience of managing projects remotely, including using tools such as Asana.

Core competencies:

● Empathy - understanding of the issues faced by the young adults (20-49 yrs.) living with cancer

● Attention to detail -must deliver accurate content to a high standard

● Self-directed - must be able to work independently and make strategic recommendations to Shine co-CEOs on all aspects of Shine communications

● Collaborative - ability to represent Shine and work in partnership with third parties including patient groups, medical professional groups and industry. 

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given.

Key approaches

● Respectful of the confidentiality of Shine service users and the ability to work within charity law and governance structures.

● Be prepared to have progress assessed regularly and be appraised annually.

● Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of an ambitious and rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a cycle-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are challenges to navigate, like work, dating, finances and more.  We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

Salary: £80,000–£90,000 WTE (4 days a week preferable)
Location: Hybrid (Central London office with flexible working)
Closing date: 7th September
Contact: Rosemary Pini, Allen Lane  

An opportunity to shape a better future for children across the UK.

Thrive at Five is seeking a strategic and hands-on Finance Director to join the organisation at an exciting time of growth. With programmes now live in Stoke-on-Trent, Redcar and Cleveland, and Middlesbrough—and a new site expected to launch in Scotland later this year—this is a pivotal role supporting national expansion and long-term impact.

As a national charity, Thrive at Five helps children in their early years build strong foundations for life and learning. Working in some of the UK’s most disadvantaged communities, the charity empowers parents and carers while enabling collaborative, place-based action across local systems of support. This work is already making a difference, with early progress recognised in Parliament and featured in recent government initiatives.

The Role

The Finance Director will provide strategic financial leadership across the charity, supporting its mission through robust financial management, long-term planning, and operational oversight. As a member of the Senior Leadership Team, the postholder will work closely with the CEO, trustees, and place-based programme teams to ensure the organisation remains sustainable, agile, and mission-driven.

Key responsibilities include:

• Leading financial strategy, planning, and forecasting
• Overseeing financial operations, systems, and compliance
• Managing restricted and unrestricted funds, budgets, audits, and risk
• Providing high-quality financial reporting to the Board and Finance & Risk Committee
• Supporting fundraising through effective bid modelling and financial insight
• Line-managing and developing finance team members

This is a hybrid role based in Central London (currently Victoria), with flexibility and occasional travel to programme locations.

The Person

Thrive at Five is looking for a qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant experience at Finance Director or senior finance leadership level—ideally within the charity or not-for-profit sector.

The ideal candidate will bring:

• A strong understanding of charity finance, including SORP and fund accounting
• Experience of strategic financial planning and risk management
• A collaborative, solutions-focused mindset with excellent interpersonal skills
• The ability to influence at senior levels and build effective cross-functional relationships
• A commitment to Thrive at Five’s mission and values, and a willingness to roll up their sleeves in a growing, fast-paced organisation

Why Join Thrive at Five?

• Purpose-led work: Help give every child the best start in life
• Growth opportunity: Join a high-profile, ambitious charity on a national trajectory
• Flexible working: Hybrid model with supportive culture and work-life balance
• Influence and impact: Be part of a close-knit leadership team shaping strategy and systems
• Professional development: Thrive at Five supports continuous learning and personal growth

How to Apply

To apply, please send a CV and supporting statement.

For a confidential conversation about the role, please contact:
Rosemary Pini, Business Managerfrom Allen Lane

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

We are recruiting for a qualified Youth Worker to join our Family and Youth Services. You will plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met. Actively engaging with young people in informal learning opportunities that promote their physical, mental, social and emotional development.

This role requires a minimum of 2 years experience of leading youthwork sessions, either centre-based and/or detached. The candidate must have a minimum of a Level 3 Youth Work qualification or equivalent, and must be a driver due to the delivery of detached work on the Y Bus. In addition the role requires evening work during Term Time.

Key responsibilities:

• To actively engage with young people aged 10 to 18 in a wide range of youth work programmes that promote personal and social development
• To plan, deliver and evaluate our YMCA East Surrey Youth Work offering
• Coordinate YMCA’s detached programme – Y Bus and Street Talk including liaising with partner agencies. This includes driving our Y Bus.
• Coordinate YMCA’s holiday programme including applying for funding and delivering residentials.
• To oversee part time staff and volunteers, providing professional support and guidance.
• Delivering information, advice, and guidance to young people referring to specialist agencies where appropriate
• To meet with young people and set an action plan to assist with their social and personal development.
• To record and collect data with various tools and to use this to evaluate the effectiveness of youth work programmes.
• Involve young people in co-production of all the youth work undertaken
• Liaise with local partners and stakeholders in schools, the voluntary and statutory sectors to enhance the coherence, range, reach and quality of services for young people.
• To supervise the activity environment to ensure physical and emotional/personal safety for all children and young people attending

We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.

PAY:

• £26,780 - £29,974 dependant on experience

BENEFITS:

• Be part of a long-standing and well-respected charity
• Discounted childcare for permanent employees
• Gym membership and free access to all leisure facilities for permanent employees
• Eligibility for Blue Light Discount Retail Card
• Cycle to Work Scheme
• 6.6 weeks annual leave which increases after 2 years continuous service
• Free access to our Employee Assistance Programme
• On site parking

CLOSING DATE: 15 August 2025

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.

Funding Officer – Thematic and missions focused aligned to It starts with Community

We’re looking for four Funding Officers to support a range of initiatives across England. These are 12-month fixed term contracts.

This is a great opportunity to take a mission-driven approach to funding while working flexibly across different programmes and priorities.We’re looking for people who are collaborative, adaptable, and passionate about putting communities first.

As outlined in our It Starts with Community strategy and the England story, we are committed to placing community agency, power, and control at the heart of our England funding portfolio. We aim to stand alongside communities supporting them as they tackle challenges and fulfil their potential.

We strongly encourage applications from individuals with lived or working experience within underrepresented communities. One of the initiatives to be supported, addressing health inequity, requires a good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.  

Role Purpose 

You will be expected to be open to work in different initiatives across our England portfolio.As a funding officer you will assess applications for funding and manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. You will also ensure that both grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.

Key Responsibilities 

• To review and assess funding applications.
• Provide clear, constructive feedback to applicants. 
• Engage with applicants and stakeholders.
• Maintain accurate records and contribute to reporting and learning. 
• Support due diligence and fair risk assessments. 
• Contribute to the continuous improvement of our funding processes.

Location: Hybrid: we have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. Our England offices are Birmingham, Exeter, Leeds, London, Manchester and Newcastle

Contract Type: Four 12 Months Fixed Term (open to secondment subject to agreement).

Interview Date: 11th September - virtual

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Experience in grant making, community development, and/or public health.
• A strong commitment to equity and inclusion.
• Relational skills: an ability to nurture, develop and promote effective relationships and communication with colleagues, community. organisations and partners.
• Good analytical, written and verbal communication skills.
• Organisational skills: an ability to use your initiative and manage your own workload, dealing with competing priorities and deadlines.
• Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurate.

Desirable Criteria  

• A good understanding of equity-based practice, community engagement, and the lived realities of historically excluded populations.
• Knowledge of health systems or the social determinants of health. 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Organisation

We're recruiting on behalf of a prominent UK charity in the health and social care sector, with an annual income exceeding £100 million. Funded through a mix of voluntary donations, grants, and commercial partnerships, the organisation delivers nationwide services, campaigns for change, and invests in research to improve lives and drive long-term impact. The Finance & Assurance directorate is entering a transformative phase - redefining its structure, culture, and leadership expectations. Finance is evolving into a strategic corporate function, focused on insight, process excellence, and enabling impact through effective resource planning.

The Role

This is a pivotal leadership role, reporting to the Associate Director of Finance and managing the Financial Partnering, Planning & Analysis Team. As part of the Finance & Assurance Leadership Team, you'll be instrumental in leading cultural change, embedding collective leadership, and shaping the future of financial partnering across the organisation. You'll define and deliver a consistent, high-quality approach to financial planning and analysis - balancing strong relationships with analytical rigour. This role is about codifying what FP&A means in practice: not just being "all things to all people," but establishing clear standards, tools, and expectations across directorates.

Key responsibilities include:
- Leading financial planning policy and engaging senior stakeholders.
- Driving process excellence in budgeting, forecasting, and modelling.
- Building strong relationships while maintaining analytical depth.
- Equipping the organisation with the tools and capability for sophisticated financial planning.
- Leading a team through change with clarity, compassion, and ambition.

The Person
We're looking for a qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post-qualification experience at a senior level. You'll bring:

Proven leadership of high-performing teams through change.
Deep experience in strategic financial planning and analysis.
A track record of effective business partnering with senior leaders.
Strong communication, influencing, and engagement skills.
A passion for continuous improvement and innovation.
You'll be a finance expert - but first and foremost, a leader.
Someone who can drive consistency, clarity, and excellence in financial partnering across a diverse organisation.

What's in it for you?

This role offers a competitive salary and a comprehensive benefits package designed to support your wellbeing and work-life balance, including:

- Double-matching pension scheme (up to 8%)
- 27 days annual leave plus bank holidays (rising to 30)
- Flexible working options, including condensed hours and a 9-day fortnight
- Health and wellbeing support, including virtual GP access and mental health services
- Employee recognition and discounts platform

If you're ready to lead a strategic finance function through transformation - and help shape the future of a high-impact organisation - we'd love to hear from you.

Apply now to be part of a team that's making a real difference.

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Project Worker - Mockingbird

Making a Difference in Foster Care!
 

We are seeking a dedicated and passionate Project Worker to support and sustain the Mockingbird programme across the UK. This is an exciting opportunity to work directly with fostering services, making a meaningful impact on the lives of children and young people in care.

Position: Project Worker – Mockingbird
Salary: £32,480 – £37,555 per annum (plus London weighting if applicable)
Location: Home base in the North of England/Midlands with travel required throughout the UK.
Hours: Full time, 35 hours per week
 

Closing date: Wednesday 27 August 2025, 12 noon
Interview dates: Thursday 4 September 2025 (held in person in Leeds)

About the Role

As a Mockingbird Project Worker, you will play a vital role in expanding and embedding the Mockingbird model—a ground-breaking, evidence-informed approach to foster care. You will provide direct support and quality assurance to fostering services, helping them implement, grow, and sustain Mockingbird constellations.

You will:

• Deliver remote and in-person support, training, and guidance to local fostering teams.
• Build strong, trust-based relationships with delivery partners and stakeholders.
• Ensure quality assurance through coaching, ongoing assessment, and resource development.
• Contribute to the design of training content and programme events.
• Represent the Mockingbird programme internally and externally, championing its benefits and impact.
• Support the operational delivery of the programme across the UK.

About You

We're seeking individuals who are:

• Passionate about improving the lives of children and young people in care.
• Experienced in training, coaching, or project work within fostering or children’s services.
• Skilled in relationship-building and confident working across multidisciplinary teams.
• Organised and self-motivated, able to manage a varied workload and travel regularly.
• Familiar with children’s social care policy and practice (fostering knowledge is a strong advantage).
• Committed to equity, diversity, and inclusion.

Essential:

• Experience delivering training and support both online and in-person.
• Strong interpersonal and communication skills.
• Confident IT skills, including Microsoft Teams and Office 365.
• Willingness to travel and work flexibly across your region.

Desirable:

• Understanding of the Mockingbird model.
• Experience working with foster carers, local authorities, or independent fostering agencies.
• Lived experience of the care system.

About the Organisation

As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters.

What We Offer

• 38 days annual leave (including bank holidays)
• Flexible and hybrid working arrangements
• Enhanced maternity, adoption, and sick pay
• Pension scheme and life assurance
• Employee Assistance Programme (24/7)
• Season ticket loan
• Eye care contributions

Other roles you may have experience in could include: Project Officer, Project Manager, Project Lead, Family Support Worker, Children’s Project Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, Constellation Support Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

· Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

· Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

· Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

· Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

· Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

· Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

· Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

· Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

· Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

· Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

· Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

· Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

· Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

· Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

· Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

· Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: *Sunday 31st August 2025 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

The Women Off to Work (WOW) Training & Engagement Project Connector will play a key role in engaging and recruiting local women onto this employability programme, and supporting them to access accredited and non-accredited training courses through inclusive outreach, programme support, co-design of training opportunities and workshops.

The role will also involve building and sustaining relationships with key stakeholders (education, corporate, community partners) to enhance the programmes delivery and impact whilst also generating opportunities for women to gain both paid and unpaid work experience.

We would love to see an application from you if you have:

• Experience of community engagement and outreach
• Experience of developing sustainable partnerships (particularly with employers, educators and training providers)
• Demonstrable administrative experience
• The ability to work both independently and as part of a diverse team
• An understanding of the needs of women who are marginalised within the world of work

About the Project

We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.

WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.