Policy manager jobs in gateshead, greater london

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 45 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for an experienced Philanthropy Manager (maternity cover) to join our high-performing and talented fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

We have a fantastic and diverse range of philanthropic supporters - from key individual donors through to major philanthropic trusts. As a manager in the Philanthropy team, you will have the opportunity to play a key role in managing and stewarding our current partnerships, and securing new supporters in order to meet and exceed our ambitious fundraising targets. 

The role at a glance

Contract: Fixed-term maternity cover contract (until August 2026). This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date: As soon as possible, as agreed with candidate

Working hours
09.00 - 17.30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week with the option of 1 day working from home.

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.

This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025

All applications must be submitted before the closing date advertised.

We reserve the right to close the vacancy early if a high volume of applications is received.

For more information, please download the recruitment pack.

Are you a passionate and strategic policy professional ready to play a key role in shaping the future of social housing? Join Shelter’s Policy Team as a Policy Manager, where you’ll lead innovative, evidence-based policy development focused on boosting social rented homes across England.

About the role

This is an exciting opportunity join Shelter’s Policy Team as the Policy Manager responsible for Social Housing – at a pivotal time after the funding settlement for social housing is announced at the June Spending Review.

The successful candidate will lead policy work and be responsible for managing one Policy Officer. This challenging role means understanding the problems faced by people who come to Shelter every day for help, to enable us to respond to and influence national and local policy. It includes developing innovative and workable proactive policy solutions to fix the nation’s long-term housing problems. Shelter’s Policy Team prides itself on creating well-grounded but creative policy that can challenge any think tank – and winning real world change.

Role specifics

As Policy Officer for Shelter, you’ll drive our strategic campaigning on social housing, working closely with teams across research, campaigns, public affairs, and media to develop impactful, evidence-based policy and campaigns. You’ll identify emerging issues, lead policy development, and produce high-quality analysis and responses to influence government and public debate. You’ll build strong relationships with key stakeholders, represent Shelter externally, and line manage 1-2 Policy Officers, supporting their development and workload. You’ll also deputise for senior leaders when needed and play a key role in embedding our Anti-Racism Strategy and equalities across the team and campaigns.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The team is 7 people strong and sits in the Advocacy and Activism branch of the Communications, Policy, and Campaigns division.  The Activism and Advocacy branch includes the Research, Public Affairs, Digital Campaigns and Community Organising teams. Using the latest data, research and intelligence from our services, we analyse the problems in our housing system and identify effective and creative solutions. We are campaigners focused on winning change for people, and we work in multidisciplinary teams like media, public affairs, campaigns and research to develop creative and hard-hitting campaigns. We support our services to identify and campaign for local solutions and lend expertise to our Community Organisers who support communities to fight for change in their area. Our work is grounded in the experience of the people who use Shelter’s services every day and is based on expert research. The Team combines works at a national and local level to tackle the root causes of the housing emergency and fight for home.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

As Policy Manager you will lead Scope’s policy work on tackling the extra costs of disability and reducing the Disability Employment Gap. Working closely with colleagues across the Policy, Research and Influencing team and the wider organisation, you will play a key role in delivering bold policy solutions that help create an equal future for disabled people, in line with Scope’s long-term strategy. You will provide strategic policy leadership, offering expert advice and insight. As the manager for our policy work, you will represent Scope externally and build influential relationships to drive lasting change.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to the Scope website. 

It's a particularly exciting time to be joining Scope. We are making progress on our ambitious strategy.

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time. (The post-holder may be required to work occasional evenings and weekends, as well as travel and stay away from home occasionally.)

For more information about the role’s responsibilities, and the skills and experience required please go to our website. 

About you

You will:

• Have experience in securing policy change.
• Have detailed knowledge and understanding of how Whitehall works, and you’ll know how to create change.
• Ideally, have experience of working in a large organisation, and you will understand the need for a collaborative approach that works for different audiences.  
• Have strong line management experience.
• Be passionate about disability equality and understand the challenges disabled people face. Experience of working with people from marginalised backgrounds would be another advantage.

Please give examples in your application to show how you have these skills. 

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Thursday 24 July 2025.

We are delighted to be partnering with a national charity to find their new Public Affairs and Policy Manager. 

Job Title: Public Affairs & Policy Manager
£40,000-£47,500 (London)
£36,000-£43,500 (nationally) 

Overview:
We are seeking a highly skilled Public Affairs & Policy Manager to join our team, driving the organisation's influence with government and political stakeholders in England. As a key member of our communications team, you will build relationships with elected representatives, ministers, and officials, providing timely intelligence and analysis of policy developments that affect our work. You will work closely with colleagues across the UK to ensure a cohesive approach to relationship management, developing influencing strategies and plans to advance our organisational aims.

Required Skills:
* Significant experience of working with elected representatives, officials, and other public affairs activities
* Strong background in political analysis, parliamentary, and legislative knowledge
* Policy analysis skills with the ability to identify key themes and opportunities 
* Strong communications skills (written and oral), with the ability to influence and engage with a range of different stakeholders

Nice to Have Skills:
* Project management skills; confident working in a matrixed organisation with competing deadlines
* Relevant qualification
* Understanding of the VCSE sector in relation to public affairs

Preferred Education and Experience:
We are looking for a candidate with a strong background in public affairs, policy analysis, and communications. A relevant qualification is desirable.

Other Requirements:
Regular travel is expected as part of this role. The ability to work in a fast-paced environment and adapt to changing priorities is essential.

As we strive to make a positive impact on communities and society, we invite you to join our team and contribute your skills and experience to shaping our influence with government and political stakeholders. If you are passionate about public affairs, policy analysis, and communications, we encourage you to apply for this exciting opportunity.

To be considered for this position please apply with your CV as soon as possible
*Please note, all 3rd party agencies speculative CVs will not be accepted*

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.  
 

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Senior Programmes & Policy Manager, Scotland and contribute to our journey to help make the food system healthier and fairer.

About the Role

This exciting and varied role will kick-start Bite Back's work in Scotland. Suiting a self-starter, this new role will lead our schools and local authority programme work in Scotland, whilst also seeking opportunities for young people to influence national food system policy in Scotland.

Responsibilities

The Senior Programmes & Policy Manager is responsible for:

Programme Development and Delivery

● Launching our two popular, fully funded, social action programmes in Scotland: Bite Back in Schools and Shape Your Streets; working with and visiting schools and local authorities across Scotland

● Supporting school pupils and communities to drive improvements to their local food environments and school food environments

● Helping facilitate youth-led events, workshops, and campaigns focused on food system change

● Working with our Scottish partners and building strong working relationships with participating schools, local authorities and other stakeholders

● Supporting with the monitoring, reporting and evaluation of these two programmes Youth Engagement and Voice

● Seeking out meaningful opportunities for young people to engage with and influence decision-makers in Scotland

● Ensuring youth voice is embedded across all programmes and policy work

Policy and Advocacy

● Actively seeking out opportunities to champion Scottish policy developments in health, education, and food systems

● Working closely with other organisations via established coalitions and more informal coordination around key issues, working collaboratively with values-aligned organisations to achieve our goals

● Developing briefings, consultation responses, and policy proposals, ensuring they are evidence-based and amplify youth perspectives

● Translating young people’s insights into campaign messaging for policymakers and distil policy detail into key points for young people to engage with and campaign on

● Working with the Senior Public Affairs Manager to conduct stakeholder mapping and build a network of supportive Scottish MPs and MSPs

● Ensuring the Bite Back staff team is kept up to date on the Scottish policy and public affairs context

Skills and Experience

We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill.

If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following:

Essential

● Proven experience in policy development or influencing, ideally within the Scottish context

● Track record of delivering youth voice, community or school-based programmes

● Experience working with schools or local authority settings in Scotland

● Facilitation and youth engagement skills, with experience in co-creating with young people

● Excellent communication and presentation skills, including the ability to engage policymakers and partners with confidence

● Deep motivation to create a fairer food system and improve outcomes for children and young people

● Knowledge of Scotland’s political and public sector landscape, ideally in health or education

● A self-starter with the ability to work independently and drive new initiatives from the ground up

● A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real

Desirable

● Familiarity with monitoring, evaluation, and impact reporting in programme or policy contexts

Approach to Work

You will be able to show the following qualities:

● A bold and open mind - you will be prepared to think differently about issues.

● A level head - you will be comfortable working both reactively and proactively.

● A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

● Creativity - you will come at issues from new and surprising angles

We are looking for someone who is truly passionate about the potential of research to influence the policies and practices that affect refugee children and young people’s ability to access and thrive in education - and the determination to get the evidence into the hands of those who need it.

REUK carries out high-quality, rigorous and bold research into refugee education, and uses this research to influence the policies, systems and practices that enable young refugees to thrive in education. We have a track record of over 10 years of impactful, timely and relevant research that has influenced change in the refugee education sector in the UK and internationally.

This role will lead and manage REUK’s research and policy portfolio, ensuring that it maintains and develops REUK’s external position as a thought leader on refugee education practice and research. 

Over the year ahead we will be working on a range of commissioned research projects, both domestic and international, and building the evidence we ourselves know is needed as a result of our frontline work. You will lead these projects, whilst securing new work for the months and years ahead.

We want to hear from experienced social researchers who can demonstrate excellent research, policy analysis, project management and writing skills and experience, alongside a strong track record of research business development. 

The role is 4-5 days a week and is based in London (NW10). The post holder will be expected to work in person at least 3 days per week. Regular travel to research locations across London and the UK will be required, and the post-holder must be willing to travel internationally several times each year if needed.

Head of Policy – Climate

Job reference - REQ000908

£56,297-£65,680pa

Woking, Surrey GU 21 4LL /Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Head of Policy to lead our Climate team and help achieve a new ambitious 3-year strategy to bring nature back from the brink by delivering a sustainable future in the UK and stopping deforestation overseas. The success of this strategy will depend on our ability to influence Governments, businesses, the finance sector and policy influencers to adopt and implement creative policy solutions.

As Head of Policy – Climate you oversee a small team committed to creating policy that enables government and business to take-action on the climate and nature crisis driven by our energy and economic system. You will lead on policy development and assessment, including analysing existing and proposed policies for effectiveness and quality while being alert to new policy ideas from other contexts or locations. You will oversee the integration of policy and advocacy priorities through businesses partnerships and our coordination with the sector. You will also engage with our devolved offices to learn from their work and ensure objectives and activities are developed and coordinated to maximise effectiveness. This will include forming links and strategic relationships with other organisations and our global network. Important will be the ability to build a high performing, creative and confident team, who are propositional and experimental in their approach to policy making and solutions.

We’re looking for someone with:

· Extensive policy development experience in one or (ideally) more of the following areas: Climate and one or more of and one of Food Agriculture or Deforestation/ Supply Chains or Biodiversity/ Nature Restoration or Economics/Finance

· Strong understanding and experience of how policy is influenced, both inside and outside Government.

· Experience of developing and influencing key stakeholders, changing opinions, practices and creating new models to deliver policy change.

· An understanding of policy evaluation.

· Experience of large-scale grant and programme management.

· Excellent communication, analytical and interpersonal.

· Ability to motivate & build high performing teams

Benefits, rewards & location

The salary for this role is £56,297-£65,680pa. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

We value curiosity, analytical thinking, and a proactive mindset more than years of experience. If you’re passionate about sustainability and want to develop real-world Treasury and financial skills, we’d love to hear from you.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to join the policy, evidence and influencing team. You’ll help us to deliver change for people affected by breast cancer, undertaking research that informs our policy positions.

You’ll develop and deliver a strategy for driving research and insight that supports policy development and provides the basis for our influencing activity. You’ll interpret and summarise existing research in key policy areas and undertake new research - either by designing and delivering it yourself, or commissioning external partners to do this for us - and ensure the results are shared both internally and externally.

About you

You’ll have experience of working in a relevant research role, using a wide range of research methodologies, commissioning research and involving people with lived experience and other stakeholders in your work.

You’ll be an excellent communicator who is able to translate complex information into accessible language, have strong analytical skills, be able to think strategically whilst also having an eye for detail, and experience of managing projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home if working 35 hours per week.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

As this role is offered on 28 to 35 hours per week, please confirm in your supporting statement the hours you are applying for.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 15 July 2025 at 9am

Interview date 28 July 2025

Pause works to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.

As Communications and Policy Officer, your role will be to raise awareness and increase understanding of Pause and the experiences of the women we work with in order to achieve positive change at both a national and local level.

This is a new role, sitting within the Partnerships and Engagement team, although you will work with colleagues across the whole organisation.

You will work with the team to influence change by delivering creative communications activity and maintaining excellent working relationships with key stakeholders. This will involve working closely with our Impact and Influencing Lead as well as our colleagues in practice, participation and engagement, so that you can learn from those with lived experience and ensure their voices are at the forefront.

The ideal candidate will be an excellent communicator with the ability to deliver creative communications to influence change. You also should have a real desire to create positive change in the services and systems that affect the lives of women who have had children removed from their care. 

We are using Charity Job's anonymous applicant tracker system. Your cover letter should be no more than 2 sides of A4, and so you’ll need to use your creative skills to be sure that you fully address the person specification and show us why you’re the absolute best person for this job.

Shop Manager

Working Pattern: 5 out of 7 days per week to be agreed with successful candidate

SALARY: £15.12 per hour

CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover

Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.

In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.

If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.

We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.

The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).

We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.

To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.

Please note that applications without a cover letter will not be considered.

The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.

The Role
This is a great chance to join a busy policy team to work with colleagues on the work the Law Society does to be a legal sector leader on climate change. You will be part of the Private & Commercial Law team, who shape policy in areas that matter to many of our members and firms they work in.

Climate change is a growing policy area. The Law Society is a world leading professional body in this area, producing guidance on how climate change will impact solicitors and the law.

Over the next few years we will do work that:
* supports small firms with guidance and resources to assist decarbonisation and setting net zero strategies,

* develop thought leadership on the impact of climate change on lawyers and the law at a national and global level.

* ensure solicitors are equipped to advise on how climate risk impacts their clients.

Keeping up to date with climate policy and legal developments, you will spot and respond to opportunities for positive reforms to support our members. You will research and analyse the impact of changes on our members, on the clients they advise and provide reliable and well-informed advice and leadership. Often you will prepare written briefings, consultation responses and guidance for internal and external audiences, and occasionally you will give presentations. You will also work with colleagues in other areas of the organisation, such as the commercial and international teams.

This is an exciting and varied role where your expertise, knowledge and skills will be used to great effect to make a real difference for our members, their clients and the rule of law.

What we're looking for
Ability to engage with and influence legal policy development across government, parliament, regulators and the legal profession. Spotting opportunities to develop credible and persuasive policy positions and recommendations.

Have a strong working knowledge of clime change issues. Expertise in how climate change is affecting the legal and/or the professional services sector, or the ability to quickly develop this.

Ability to research and analyse complex legal and climate policy issues and assess their implications for the profession, the rule of law and the business of law.

Ability to assess the different views and needs of the Law Society's 200,000 members and law firms/organisations they work for. Understand that what we produce needs to have a right balance between multiple needs/perspectives.

Ability to build and maintain effective working relationships with a broad and diverse range of people including colleagues across the Law Society, office holders and members, and external stakeholders at all levels.

What's in it for you

This is an excellent opportunity to work in a forward-thinking membership organisation dedicated to supporting solicitors, protecting access to justice and promoting the rule of law. We have a strong reputation for excellence and legal expertise, and are committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum eight days a month working on at our office in Chancery Lane), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

This role is designed to be full time from Monday-to-Friday. If you wish to have another working pattern, please contact Nick Denys (details below).

If you would like to have an informal discussion any aspect of the role, please contact Nick Denys on

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors