Policy manager jobs in peckham, greater london

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Are you a visionary leader, with a heart for social justice and passionate about transforming society?

Join us in building a transformative space for young people to get them work ready and equip them with the skills and mindsets they need to succeed in employment, no matter the barriers they face.

As our next Centre Manager, you will lead, inspire and envision a team of three, delivering employment support in Kennington. You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme.  We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Kennington

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: from £30,900

Closing date: Monday 28th July, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process or if you have any enquiries regarding accessibility.

In this role, you’ll be responsible for:

Strategy, vision and impact [25%]

• Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training [25%]

• Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management [20%]

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme [20%]

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and overcome significant barriers to employment 

Operations [10%]

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are steady under pressure, and able to juggle competing priorities 
• You are looking for a varied, hands-on role, where you won't be tied to a desk 
• You are IT literate 

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Training, guidance and funding to complete your professional coaching accreditation 
• Progression opportunities through professional development 1-1s 
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat 

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

About PBE

We use economics to improve lives. Through analytical expertise and our close connection with the social sector, we help charities, funders, firms and policymakers tackle the causes and consequences of low wellbeing.

Right now, around 3 million adults in the UK are living in wellbeing poverty. We want to change that. 

Our team of analysts, researchers and economists work on a wide range of issues related to low wellbeing, including mental health, education, employment, financial security, poverty, disability, inequality and civil society. Our current focus areas are loneliness, children and young people’s mental health and private rental housing. We have changed national government policies on charitable giving, data about charities and volunteering and the relationship between civil servants and charities. Our research and insights helped secure over £1 billion of government funding for children’s services, numeracy education and charities struggling with the cost of living. The government has committed an additional £250 million for children’s social care in 2025-26, partially due to our research into the state of children’s services funding

About the role

From our ‘Labour and Civil Society Summit’ in Westminster with Sir Keir Starmer, to our ‘Diversity in charity leadership webinar’ with the Charity Commission, to our ‘Reversing the decline in children's mental health’ event chaired by Channel 4’s Cathy Newman, PBE events are high profile, high impact and varied. We are looking for someone who is passionate about using the power of events to bring people together to challenge, influence and engage on the issues our audiences care about. You will create and lead an exciting events strategy, and deliver a wide range of events, collaborating with senior staff, trustees, external organisations.

Post type: Permanent

Reporting to: Head of Communications

Staff benefits

• 28 day annual leave per year (excluding bank holidays)
• 7% employer pension contributions
• Group life assurance scheme and sickness cover
• Employee assistance programme
• Enhanced parental leave policy
• Generous personal development budget
• Discounted university gym membership
• A flexible work environment committed to employee wellbeing

Main duties and responsibilities

Leading PBE’s public events strategy and delivery

• Work with our Head of Communications and senior team to design and implement an events strategy as part of the communications and fundraising strategies.
• Event strategy and programme planning: drawing on expertise of PBE colleagues, trustees and relevant stakeholders to plan, market and deliver an engaging and innovative programme of online and in person events to budget and deadlines.
• Event design, delivery and follow-up: planning and managing operational delivery.
• Responsibility for logistics of events including guestlist development, speaker invitations and stewardship, ticketing, internal briefings, contractors, venue liaison, event marketing and follow up.
• Active communications with speakers and attendees before and after events to maximise impact.
• Stakeholder engagement with events: Researching and drawing on advice from colleagues on interesting, engaging and diverse speakers relevant to PBE’s strategy, and drawing on PBE’s research and analysis projects as well as the wider media landscape to actively identify opportunities and agendas for future events.
• Supporting the organisation of joint events with charities and social sector organisations, working as part of a small and dynamic communications team to maximise the impact and visibility of PBE’s projects and publications externally, and the organisation of private research roundtables.

Supporting development and income generation

• Work with the Director of Development to ensure our events programme supports PBE’s fundraising approach by engaging funders, helping to identify new business opportunities, and contributing to funding applications. 
• Working with the Development team to manage the design and delivery of fundraising and stewardship events including small private dinners, roundtables, panel sessions in person and online.
• Collaboration with the Development Director to identify mission-related commercial opportunities from our events, such as sponsorship.

Delivering effective communications

• Collaborate with wider communications team to deliver greater reach and impact for PBE through our multi-channel communications strategy.
• Support communications colleagues to create and deliver compelling digital communications to support our events programme
• Managing data, reporting and insight to improve our events: Maintenance of all records of activity in the CRM Salesforce, and liaison with the Head of Systems and our Operations Team to improve systems and processes.
• Perform additional duties as required to ensure the smooth running of PBE and the communications team.

About you

The role would suit candidates from an events agency or in-house events/communications background, able to work operationally and strategically, working with and advising senior staff internally and externally.

Candidates should be able to point to a strong track-record of creating and delivering events and stakeholder engagement, with sufficient experience to lead and co-ordinate a diverse programme of in person and online events to reach policymakers and the wider social sector.

Skills/Competencies

Ideal characteristics include:

• Event strategy, programme planning and operational delivery and management of in person and online events.
• Creativity, innovation and a commitment to continuous improvement.
• Good communication and interpersonal skills, including strong writing and relationship building ability.
• Attention to detail and organisational skills, including managing budgets.
• Collaborative working style with internal and external colleagues.
• Project management: ability to manage and oversee multiple simultaneous projects 
• Self-sufficiency and resilience to manage operational delivery of high-profile events and advise internal colleagues on strategy and positioning.
• Confident use of digital systems and software, able to pick up and adapt to use of different platforms and products including core applications and platforms, e.g. webinar technology, CRM (Salesforce), online booking applications, spreadsheets.
• Interest in social and economic policy issues and issues that impact the social sector.

Desirable characteristics include:

• Experience of and interest in the social sector or think tank sector 
• Experience in health and safety, GDPR and the legal aspect of events, such as risk assessments and charity tax. Familiarity with the Fundraising Regulator’s codes of practice
• Experience of WordPress and wider experience in Content Management Systems and content design.
• Experience of major donor and/or corporate relationship management.

Timelines

Closing date for application: Wednesday 30 July @ 10.00am

First round of interviews (online): Wednesday 13 and Thursday 14 August 2025

Second round of interviews (online / in person): Thursday 21 August 20

PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.

For details of our applicant’s privacy policy, please see our website.

At PBE, we acknowledge the value of Artificial Intelligence (AI) tools and search engines in supporting work-related tasks. However, we advise against relying solely on AI-generated answers when responding to the sift as well as interview questions for this role. Our goal is to assess your personal understanding and your capability to perform the role. Therefore, we expect your answers to be thoughtful, personalised, and appropriately referenced. Please note that we utilise commonly available AI tools, detectors, and platform features offered by Applied to identify AI-generated responses and ensure authenticity during the shortlisting process.

Flexibility Policy:

We value the ability to work flexibly and to support employee needs. We have an office in Elephant and Castle, London that is available to staff every day, but we also work to a 0% requirement to be in the office. We do ask that staff travel to the office once every six weeks for our collaboration days, and for meetings and events as required. Travel costs to London are not covered by our expenses policy, as our pay policy is based around paying staff a salary based on London weighting that is not dependent on where people live.

Please note that sponsorship cannot be provided for this role so applicants must have full working rights to work in the UK.

We are delighted to be partnering with a national charity to find their new Public Affairs and Policy Manager. 

Job Title: Public Affairs & Policy Manager
£40,000-£47,500 (London)
£36,000-£43,500 (nationally) 

Overview:
We are seeking a highly skilled Public Affairs & Policy Manager to join our team, driving the organisation's influence with government and political stakeholders in England. As a key member of our communications team, you will build relationships with elected representatives, ministers, and officials, providing timely intelligence and analysis of policy developments that affect our work. You will work closely with colleagues across the UK to ensure a cohesive approach to relationship management, developing influencing strategies and plans to advance our organisational aims.

Required Skills:
* Significant experience of working with elected representatives, officials, and other public affairs activities
* Strong background in political analysis, parliamentary, and legislative knowledge
* Policy analysis skills with the ability to identify key themes and opportunities 
* Strong communications skills (written and oral), with the ability to influence and engage with a range of different stakeholders

Nice to Have Skills:
* Project management skills; confident working in a matrixed organisation with competing deadlines
* Relevant qualification
* Understanding of the VCSE sector in relation to public affairs

Preferred Education and Experience:
We are looking for a candidate with a strong background in public affairs, policy analysis, and communications. A relevant qualification is desirable.

Other Requirements:
Regular travel is expected as part of this role. The ability to work in a fast-paced environment and adapt to changing priorities is essential.

As we strive to make a positive impact on communities and society, we invite you to join our team and contribute your skills and experience to shaping our influence with government and political stakeholders. If you are passionate about public affairs, policy analysis, and communications, we encourage you to apply for this exciting opportunity.

To be considered for this position please apply with your CV as soon as possible
*Please note, all 3rd party agencies speculative CVs will not be accepted*

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.  
 

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Senior Programmes & Policy Manager, Scotland and contribute to our journey to help make the food system healthier and fairer.

About the Role

This exciting and varied role will kick-start Bite Back's work in Scotland. Suiting a self-starter, this new role will lead our schools and local authority programme work in Scotland, whilst also seeking opportunities for young people to influence national food system policy in Scotland.

Responsibilities

The Senior Programmes & Policy Manager is responsible for:

Programme Development and Delivery

● Launching our two popular, fully funded, social action programmes in Scotland: Bite Back in Schools and Shape Your Streets; working with and visiting schools and local authorities across Scotland

● Supporting school pupils and communities to drive improvements to their local food environments and school food environments

● Helping facilitate youth-led events, workshops, and campaigns focused on food system change

● Working with our Scottish partners and building strong working relationships with participating schools, local authorities and other stakeholders

● Supporting with the monitoring, reporting and evaluation of these two programmes Youth Engagement and Voice

● Seeking out meaningful opportunities for young people to engage with and influence decision-makers in Scotland

● Ensuring youth voice is embedded across all programmes and policy work

Policy and Advocacy

● Actively seeking out opportunities to champion Scottish policy developments in health, education, and food systems

● Working closely with other organisations via established coalitions and more informal coordination around key issues, working collaboratively with values-aligned organisations to achieve our goals

● Developing briefings, consultation responses, and policy proposals, ensuring they are evidence-based and amplify youth perspectives

● Translating young people’s insights into campaign messaging for policymakers and distil policy detail into key points for young people to engage with and campaign on

● Working with the Senior Public Affairs Manager to conduct stakeholder mapping and build a network of supportive Scottish MPs and MSPs

● Ensuring the Bite Back staff team is kept up to date on the Scottish policy and public affairs context

Skills and Experience

We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill.

If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following:

Essential

● Proven experience in policy development or influencing, ideally within the Scottish context

● Track record of delivering youth voice, community or school-based programmes

● Experience working with schools or local authority settings in Scotland

● Facilitation and youth engagement skills, with experience in co-creating with young people

● Excellent communication and presentation skills, including the ability to engage policymakers and partners with confidence

● Deep motivation to create a fairer food system and improve outcomes for children and young people

● Knowledge of Scotland’s political and public sector landscape, ideally in health or education

● A self-starter with the ability to work independently and drive new initiatives from the ground up

● A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real

Desirable

● Familiarity with monitoring, evaluation, and impact reporting in programme or policy contexts

Approach to Work

You will be able to show the following qualities:

● A bold and open mind - you will be prepared to think differently about issues.

● A level head - you will be comfortable working both reactively and proactively.

● A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

● Creativity - you will come at issues from new and surprising angles

Are you a passionate and strategic policy professional ready to play a key role in shaping the future of social housing? Join Shelter’s Policy Team as a Policy Manager, where you’ll lead innovative, evidence-based policy development focused on boosting social rented homes across England.

About the role

This is an exciting opportunity join Shelter’s Policy Team as the Policy Manager responsible for Social Housing – at a pivotal time after the funding settlement for social housing is announced at the June Spending Review.

The successful candidate will lead policy work and be responsible for managing one Policy Officer. This challenging role means understanding the problems faced by people who come to Shelter every day for help, to enable us to respond to and influence national and local policy. It includes developing innovative and workable proactive policy solutions to fix the nation’s long-term housing problems. Shelter’s Policy Team prides itself on creating well-grounded but creative policy that can challenge any think tank – and winning real world change.

Role specifics

As Policy Officer for Shelter, you’ll drive our strategic campaigning on social housing, working closely with teams across research, campaigns, public affairs, and media to develop impactful, evidence-based policy and campaigns. You’ll identify emerging issues, lead policy development, and produce high-quality analysis and responses to influence government and public debate. You’ll build strong relationships with key stakeholders, represent Shelter externally, and line manage 1-2 Policy Officers, supporting their development and workload. You’ll also deputise for senior leaders when needed and play a key role in embedding our Anti-Racism Strategy and equalities across the team and campaigns.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The team is 7 people strong and sits in the Advocacy and Activism branch of the Communications, Policy, and Campaigns division.  The Activism and Advocacy branch includes the Research, Public Affairs, Digital Campaigns and Community Organising teams. Using the latest data, research and intelligence from our services, we analyse the problems in our housing system and identify effective and creative solutions. We are campaigners focused on winning change for people, and we work in multidisciplinary teams like media, public affairs, campaigns and research to develop creative and hard-hitting campaigns. We support our services to identify and campaign for local solutions and lend expertise to our Community Organisers who support communities to fight for change in their area. Our work is grounded in the experience of the people who use Shelter’s services every day and is based on expert research. The Team combines works at a national and local level to tackle the root causes of the housing emergency and fight for home.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

As Policy Manager you will lead Scope’s policy work on tackling the extra costs of disability and reducing the Disability Employment Gap. Working closely with colleagues across the Policy, Research and Influencing team and the wider organisation, you will play a key role in delivering bold policy solutions that help create an equal future for disabled people, in line with Scope’s long-term strategy. You will provide strategic policy leadership, offering expert advice and insight. As the manager for our policy work, you will represent Scope externally and build influential relationships to drive lasting change.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to the Scope website. 

It's a particularly exciting time to be joining Scope. We are making progress on our ambitious strategy.

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time. (The post-holder may be required to work occasional evenings and weekends, as well as travel and stay away from home occasionally.)

For more information about the role’s responsibilities, and the skills and experience required please go to our website. 

About you

You will:

• Have experience in securing policy change.
• Have detailed knowledge and understanding of how Whitehall works, and you’ll know how to create change.
• Ideally, have experience of working in a large organisation, and you will understand the need for a collaborative approach that works for different audiences.  
• Have strong line management experience.
• Be passionate about disability equality and understand the challenges disabled people face. Experience of working with people from marginalised backgrounds would be another advantage.

Please give examples in your application to show how you have these skills. 

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Thursday 24 July 2025.

To develop and deliver the charity’s policy and campaigning strategy and the charity’s programme of health projects to ensure the charity achieves its key objectives.  To build engagement with the NHS, Department of Health, Parliamentarians, policy makers, think tanks, charity and patient groups to develop and deliver our campaigning strategy.  Build engagement with HCP networks and related organisations to inform and support delivery of our health information work.

To be the owner and primary point of contact for FBC’s health policy and campaigning activities, working closely with the CEO to represent the interests of the charity with decision-making bodies such as UK government and Parliament, NHS, devolved health and social care bodies and other stakeholders.  The postholder will Influence key decision makers, collaborate in initiatives and comment on policy decisions to press for higher levels of research funding, organisational changes to drive earlier diagnosis and improvements in patient experience.

The post holder will have the ability to meld impactful campaigning, political astuteness and evidence-based policymaking to drive change with demonstrable sensitivity to health inequalities and other issues that affect bladder cancer patients and their families.

They will be organised and will be able to manage several tasks at once, meeting strict deadlines.

The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.

The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.

The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.

Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.

We are looking for someone who is truly passionate about the potential of research to influence the policies and practices that affect refugee children and young people’s ability to access and thrive in education - and the determination to get the evidence into the hands of those who need it.

REUK carries out high-quality, rigorous and bold research into refugee education, and uses this research to influence the policies, systems and practices that enable young refugees to thrive in education. We have a track record of over 10 years of impactful, timely and relevant research that has influenced change in the refugee education sector in the UK and internationally.

This role will lead and manage REUK’s research and policy portfolio, ensuring that it maintains and develops REUK’s external position as a thought leader on refugee education practice and research. 

Over the year ahead we will be working on a range of commissioned research projects, both domestic and international, and building the evidence we ourselves know is needed as a result of our frontline work. You will lead these projects, whilst securing new work for the months and years ahead.

We want to hear from experienced social researchers who can demonstrate excellent research, policy analysis, project management and writing skills and experience, alongside a strong track record of research business development. 

The role is 4-5 days a week and is based in London (NW10). The post holder will be expected to work in person at least 3 days per week. Regular travel to research locations across London and the UK will be required, and the post-holder must be willing to travel internationally several times each year if needed.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to join the policy, evidence and influencing team. You’ll help us to deliver change for people affected by breast cancer, undertaking research that informs our policy positions.

You’ll develop and deliver a strategy for driving research and insight that supports policy development and provides the basis for our influencing activity. You’ll interpret and summarise existing research in key policy areas and undertake new research - either by designing and delivering it yourself, or commissioning external partners to do this for us - and ensure the results are shared both internally and externally.

About you

You’ll have experience of working in a relevant research role, using a wide range of research methodologies, commissioning research and involving people with lived experience and other stakeholders in your work.

You’ll be an excellent communicator who is able to translate complex information into accessible language, have strong analytical skills, be able to think strategically whilst also having an eye for detail, and experience of managing projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home if working 35 hours per week.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

As this role is offered on 28 to 35 hours per week, please confirm in your supporting statement the hours you are applying for.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 15 July 2025 at 9am

Interview date 28 July 2025

The main job role is to support Spectra in achieving a more inclusive and supportive process as part of our current organisational transformation. The postholder will design and embed practices and procedures that will improve staff wellbeing and inclusion. They will also provide support to managers around organisational change and embedding culture change.

Main Responsibilities:

• Design and deliver a people and culture strategy based on our strategic plan.
• Promote staff wellbeing and provide a supportive culture.
• Develop and deliver Diversity, Equity, and Inclusion (DEI) strategies.
• Oversee and review people and culture policies.
• Support managers with tailored HR solutions.
• Foster collaboration between senior management and staff.

If you’re an experienced people manager who thrives in an agile and complex environment we’d love to hear from you.

The role offers a combination of working online and at Spectra’s office based in South London.

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

About The Conversation

The Conversation is an independent provider of news and views, sourced from the academic and research community and delivered directly to the public. Our team of professional editors work with university, and research institute experts to make their knowledge accessible to the public in an accessible manner.

The Conversation is funded by university members, grant and philanthropic sources and reader donations. It is a charity, and operates as a for-purpose, not-for-profit company. Its content is freely available and distributed beyond its website using a Creative Commons licence.

Access to high-quality, accurate and independent information underpins a functioning democracy. Our aim is to ensure better understanding of current affairs and complex issues by publishing explanatory journalism, analysis and reports of research findings produced by academics with recognised expertise. The Conversation aims to enrich public discussion and provide easy access to quality information, with knowledge that can be trusted and information that is useful.

Since our launch in 2013, The Conversation has grown to a staff of 40 and has recently launched a commercial subsidiary, Universal Impact. We are looking for a new Office Manager to manage the day-to-day administrative operations of the company. 

Primary Responsibilities:

• Oversee office operations and procedures for The Conversation, including some limited support for Universal Impact;

• Work with the Chief Executive and Editor to ensure a safe, collegiate and healthy office environment

• Maintain office policies and procedures, updating documentation as needed

• Manage day to day HR activities, scheduling appraisals, managing holiday, staff development

• Support HR functions such as onboarding/offboarding, maintaining employee records, and coordinating staff wellbeing initiatives

• Assist with recruitment processes, including drafting job descriptions, posting vacancies, and coordinating candidate communications 

• Act as secretariat for The Conversation’s various boards, scheduling meetings, distributing papers, and taking accurate minutes

• Plan, schedule and coordinate internal events, team meetings, and staff away days

• Accepting and sorting mail and deliveries

• Supporting the planning of events and supporting office social activities (including team bonding)

• Support the Finance team

• Arrange travel and accommodation for staff as required

• Assisting in ad hoc administration tasks as needed

Requirements/Skills:

• Previous office management experience required

• Previous HR experience desirable 

• Previous experience working for a charity and Trustees desirable but not required

• Excellent organisational skills and ability to adapt to changing priorities

• Project management skills

• Enthusiastic and personable

• Excellent written and verbal communication skills

• Ability to work under own initiative with minimal supervision

• Excellent in Google Workspace, Microsoft Office and IT skills 

Benefits:

• Salary: £34,000 p.a (full time)

• 25 paid holiday days, plus your birthday off

• 8% company pension contribution

• Enhanced parental leave 

• Flexible working - our office is in central London and we expect this role to involve being in the office at least two days a week.

Applications will be accepted and interviewed on a rolling basis. 

We value and respect all differences in all people (seen and unseen) at The Conversation and actively encourage applications from candidates of diverse backgrounds and ethnicities.

You must be legally able to work in the UK.