Policy manager jobs in upper norwood, greater london
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SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the Role
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.
This role also provides valuable practical experience in providing emotional support to vulnerable people.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
Closing date: Midday Wednesday 24th September 2025
To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Job Description
1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.
2. On shift, creating a safe and supportive team environment with SANE volunteers.
3. Providing debriefing and support to volunteers following their work with callers.
4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.
5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.
6. Recording work in accordance with SANE’s organisational systems.
7. Always working within SANE’s values, policies and procedural guidelines.
8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.
9. Understanding and working within SANE’s safeguarding framework.
10. Ensuring all work is in line with the Equality Act.
11. Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.
12. Ensuring that any issues or concerns are logged and discussed with a Services team manager.
13. Attending supervisions and appraisals and contributing to team meetings.
14. Having a commitment to personal, volunteer and team development and your own well-being.
15. Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.
16. Undertaking any other duties commensurate with this role.
Person Specification
Experience
1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential
2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable
3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable
4. Experience of providing high-quality written and verbal support to people asking for help. Essential
Knowledge and Qualifications
5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
Personal Qualities
6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential
7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential
8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential
9. A work ethos underpinned by a commitment to equality and diversity. Essential
10. An understanding of and ability to work within appropriate professional boundaries Essential
Skills
11. Excellent interpersonal and communication skills – both verbally and in writing. Essential
12. Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential
13. Able to work independently, flexibly, and also collaboratively within a team. Essential
14. Good self-awareness. Essential
15. Effective organisational and planning skills. Essential
16. Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential
The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:
- Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
- Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
- Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.
Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Interview date: 23 & 24 July 2025
The client requests no contact from agencies or media sales.
Head of Communications & Advocacy
Location: Hybrid – flexible, to be discussed at interview
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)
At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.
What You’ll Be Doing
As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.
You will:
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Develop and deliver integrated communications and advocacy strategies
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Lead creative, impactful campaigns to raise awareness and influence policy
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Guide our media relations and secure high-profile coverage
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Provide expert advice on sensitive and strategic communications issues
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Build strong relationships with policymakers, healthcare leaders, and industry stakeholders
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Act as an ambassador for Allergy UK at the highest levels
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Inspire and lead a skilled communications and advocacy team
What We’re Looking For
We’d love to hear from you if you have:
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A proven track record in strategic communications and advocacy
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Experience leading multi-channel campaigns that achieve real impact
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Excellent stakeholder engagement skills — from media to government to industry
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Strong leadership experience, with the ability to inspire and develop teams
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Outstanding communication skills, both written and verbal
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Confidence in providing senior-level advice on high-profile issues
It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.
What We Offer
We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:
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£41,000–£46,000 salary (dependent on experience)
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28 days holiday + bank holidays
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Annual pay review in line with market rates
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Flexible hybrid working and free onsite parking
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Pension scheme and employee benefits hub
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Employee Assistance Programme (counselling, GP service, wellbeing support)
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Training and development opportunities
How to Apply
If you’re passionate about using communications to create real social change, we’d love to hear from you.
Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.
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Closing date: Sunday, 21st September 2025 (midnight)
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Online interviews: Wednesday, 1st October 2025
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In-person interviews: Friday, 10th October 2025
We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.
Be part of something impactful. Join us and help shape the future of allergy care.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
Location: Home Based, United Kingdom
Group: Social Impact
Vacancy type: Permanent
35 hours per week
£35,000 - £40,000 per annum / pro rata (plus allowances)
Remote
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Social Impact Group and you will work closely with Senior Major Gifts Manager, AD of Philanthropy (Major Gifts), Director of Philanthropy & Partnerships, Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.
Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Major Gifts (Trusts) Manager, you'll play a crucial role in this transformation through development and personal leadership of a portfolio of trusts and foundations that contribute major grants and donations (over 5 figures+) and support
In order to be successful in this role, you must have:
-Relevant knowledge and experience gained in a role applying for significant funding with demonstrable track record of securing grants/donations valued at 5-figures+
-Strong knowledge and successful track record delivering significant income through successful funding applications with trusts and foundations
-Expert knowledge of developing compelling funding applications with experience of developing powerful and impactful cases for support and giving proposals
-Knowledge of legal, regulatory and ethical environment of trust fundraising
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on 15th September 2025
Prospectus is delighted to be supporting our client as we look to support the organisation appoint a Grants Manager for their Building Independence portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
The foundation have recently launched their new strategy. Their 2025–2030 strategy, called Elevate Your Impact, sharpens their focus on tacking poverty and addressing systemic inequality. They’re concentrating their efforts on some of life’s toughest transitions where the right support at the right time can make a lasting difference.
Building Independence
One of those priorities is their Building Independence portfolio. Building independence prioritises supporting organisations working with young people aged 14 to 25. Too many lack the support, relationships, or safe spaces they need – especially those leaving care, excluded from school, living with a learning disability or navigating life as an LGBTQ+ young person.
The foundation fund work that helps young people to raise aspirations, build confidence and feel equipped for the next stage of life. They also support work that joins up fragmented services and pushes for policies that reflect the real experiences of young people. Through their partners, they want to help young people not just get by but move forward with purpose. They also want to help create the conditions where young people shape the communities and systems around them too
The Role
The role of Grants Manager will work to support the successful delivery of grant within the Building Independence Portfolio. This includes the undertaking of grant application assessment, participation in application decision meetings and undertake visits to meet organisations working in this area. You will support this work by undertaking complimentary policy research, building a deeper sector knowledge to support the development and continuous improvement of the fund.
The Candidate
Successful candidates will come with experience, or understanding, of grant making, particularly with understanding of youth voice and systems change. They’re looking to bring someone in with a good understanding of the principles of good grant making. This includes knowing the terminology and grant making practices.
Candidates will also need to come into the organisation with an understanding of how youth voice can shape work. The foundation want to strengthen organisations that do youth voice work well. Candidates will need to come into this role with an understanding of youth voice and associated language.
They are also keen on candidates with experience, or understanding of, systems change. This can take many shapes and sizes, as long as the work candidates have delivered has been focused on changing and adapting systems for beneficiaries.
If you are interested to learn more about the position, please apply with your CV only. Should your profile be successful, a relevant consultant will be in touch to explore the role, and experience, in more detail.
Location: Home Based, United Kingdom
Group: Social Impact
Vacancy type: Permanent
35 hours per week
£35,000 - £40,000 per annum / pro rata (plus allowances)
Remote
The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our Social Impact Group and you will work closely with Senior Major Gifts Manager, AD of Philanthropy (Major Gifts), Director of Philanthropy & Partnerships, Major Appeal Programme Director, Executive Director Social Impact and senior leaders at all levels to identify and access new and existing networks of wealth, opportunity and influence.
Our step-change in impact with children will be achieved by a step-change in our philanthropy & partnerships: as a Major Gifts Manager, you'll play a crucial role in this transformation through development and personal leadership of a portfolio of philanthropists and donors that contribute major gifts (over 5 figures+) and support
In order to be successful in this role, you must have:
-Strong knowledge and successful track record delivering significant income through personal approaches, liaising with philanthropists and personally securing and building senior volunteer networks
-Expert knowledge of major donor methodology with experience of developing powerful and impactful cases for support, giving proposals and asks of major donors.
-Proven experience of personally meeting income targets and delivering against stewardship and repeat giving objectives, activities, implementation, and risk mitigation plans
-Knowledge of legal, regulatory and ethical environment of major gift fundraising
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is midnight on 15th September 2025.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time permanent role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a flexible and job share basis wherever possible.
We are looking for a Marketing Manager (Commercial) to lead a team to deliver effective and impactful multichannel marketing campaigns to drive engagement with our services, increase revenue, and support the development and expansion of the Union’s commercial portfolio. We operate a diverse range of values-led commercial services, including bars, cafes, shops and gyms.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.
Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape.
Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.
Key Responsibilities
Strategic Planning:
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Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.
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Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.
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Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.
Leadership and Management:
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Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values
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Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians
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Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.
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Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)
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Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme
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Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra.
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Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks.
Programme Management and Delivery:
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Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects.
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Agree and manage budgets for the Learning and Engagement Department
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Commission and oversee production of project-specific marketing materials.
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Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director.
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Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme
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Deputise for the Director of L&E as required
Skills and Qualifications
Essential:
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Minimum five years’ experience in a relevant role
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Knowledge of the education and community learning landscape
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Experience with managing and monitoring budgets
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Experience with producing and devising large scale, education, community or participation projects
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Excellent communication skills, with a personable and approachable style
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Experience of reporting tools and data visualisation, ideally for funders
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Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire
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Ability to read music and orchestral scores
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Ability to lead, mentor and train a team
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Willingness to have a hands-on attitude
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Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects
Desirable:
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An education or community learning qualification or degree
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Experience of creating external reports and evaluations
The client requests no contact from agencies or media sales.
Overview
Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.
The CCSA is the trade association accelerating the commercial deployment of Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.
The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 120 members and sponsorship at our conferences.
The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accountants and bank accounts for each and a recently dedicated internal finance resource. We have some support from outsourced finance support, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.
The role
We are a dynamic organisation looking for a part-time finance manager. We have put some structures and processes in place, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.
The role will be managed by the CEO and other members of the senior leadership team.
Responsibilities
Finance management
- Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
- Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
- Cash monitoring and reporting
- Working with senior managers to produce an annual budget with quarterly re-forecasting
- Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings
- As finance controller, develop and enhance the CCSA’s finance processes, compliance and systems, especially using tech solutions
- When required, liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work
Finance operations
- Preparation and sending of sales invoices (c200 a year) and chasing aged debt
- Oversight of bill payments and expenses
- Process and post month-end journals
- Running the monthly UK and maybe BE payroll including liaising with payroll providers
- Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
- Act as a point of contact with accountants, banks, service providers, and suppliers
- Provide finance support to the wider staff team
- Other ad hoc finance/operations duties as required
About you
The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:
- Pragmatic and hands-on
- Able to work quickly and flexibly
- Strategic and eager to drive improvements and efficiencies
- Trustworthy with high integrity
- Able to communicate about financials issues especially to lay staff
- A self-starter who works proactively and independently
- Organised and able to plan work
- Eligible to work in the UK
In terms of experience we are looking somebody that is:
- A qualified accountant CA/ACA/ACCA/CIMA
- Has strong management accounting and bookkeeping experience
- Experienced in working in a similar role, ideally within a small company environment
- Ideally experienced with Xero and/or other accountancy-based systems
- IT literate with strong Excel skills
- Should have experience of working across countries and awareness of consolidating across different currencies.
- Maybe interested in sustainability, CCUS, working for a not-for-profit or (large corporation) membership body
Salary
Salary: £45,000 – £50,000 FTE (£22,500-£25,000 actual salary when pro rata)
Location/hours
This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.
We are keen to recruit from underrepresented groups. If we can make the recruitment process more accessible for you, please let us know.
No agencies, thank you.
The client requests no contact from agencies or media sales.
The EMHIP (Ethnicity and Mental Health Improvement Programme) Mobile Hub Support Worker has been co-designed with individuals with lived experience of mental health care to provide direct, person-centred support to individuals in their local communities.
The Croydon BME Forum and Asian Resource Centre Croydon, in partnership with South West London Integrated Care System (SWL ICS) and South London and Maudsley NHS Foundation Trust (SLaM) are working together to address the ethnic inequalities in health and social care through the Ethnicity and Mental Health Improvement Programme (EMHIP). One of the key interventions of EMHIP is the implementation of the Mental Health & Wellbeing Mobile Hub. This is a mobile, all age, whole family hub service, delivered within both faiths based and community-based organisations.
The Mental Health & Wellbeing Mobile Hub team will be a dedicated team of experienced, culturally aware support workers and clinical staff embedded in the community to provide services to all local residents, but with a specific focus on BAME communities. This team will be based in different locations across the borough, working within BAME communities, alongside faith groups and existing wellbeing hubs in Croydon.
Job Summary
The Mobile Hub Team Support Worker is a skilled, knowledgeable, and empathetic person, who enjoys working with people, taking a person-centred approach. They must be flexible, adaptable, and comfortable working in an active setting, with people and professionals across the health and social care system. They will be practical, resilient, well organised and have excellent communication skills.
As a Hub Support Worker, you will be responsible for working with the team, providing advice and practical help for local residents in need of mental health support or general well being/social support. You will work as part of a wider hub team, rotating between different community locations, providing one-to-one support, and making referrals to the team psychologist and secondary care services, as well as helping people to access other agencies and services, such as benefits, housing, debt services. You will work with the mobile hub team to offer wellbeing activities, including workshops as well working with primary care and collaborating with community services.
You will work in a variety of settings, including:
- Faith-based groups
- Community settings
- Colleges
Main responsibilities
- Working closely with CBME Forum Mobile Hub Team Manager
- Support new referrals and offer a person-centred, wellbeing assessment that identifies their wellbeing difficulties and develops a plan to support positive mental and general wellbeing.
- Ensure that staff resources are coordinated to provide cover being aware of the team’s work/life balance.
- Deliver one-to-one support to hub users and manage a caseload of individuals as agreed with the Hub Team Manager.
- Provide advice and information relating to Welfare Benefits, including Universal Credit and work with service users to assist them with claims, online assessments, including Work Capability Assessments, applications, form-filling and contacting agencies such as the Department of Work and Pensions and London Borough of Croydon Welfare Rights and Housing teams.
- Provide basic housing advice.
- Provide general money and debt management advice.
- Provide information on employment opportunities and training support for clients.
- Support colleagues within the Mental Health & Wellbeing Mobile Hub, with enquiries which relate to your specialist knowledge and experience e.g., in Universal Credit, Housing, Money or Debt Management, access to training, education or employment.
- Support access to, and the delivery of, a variety of peer and social support groups, workshops and activities available.
- Work as part of the wider hub support team, co-delivering workshops, liaising with colleagues, and arranging referrals where necessary to hub team psychologist.
- Facilitate direct referrals to secondary care services and community services.
- Work from a strength-based approach, focusing on the person themselves and providing non-judgemental support, respecting diversity and their lifestyle choices.
- Attend training, forums, and meetings to ensure knowledge remains relevant and up to date.
- Keep up to date about current best practice and legislation within mental health, as well as within the field of Information & Advice more generally.
- Provide updates and feedback to the EMHIP Mobile Hub teams.
- Maintain accurate and up to date service user records using online database systems.
- Preparing and giving talks on the work of the service to other organisations e.g., Social Services, Mental Health Resource Centres.
- Work within all policies and procedures of the Partnership, ensuring that information remains confidential and to adhere to the General Data Protection Regulations 2018 (GDPR)
The client requests no contact from agencies or media sales.
WHAT IS OUR SECOND HOME
We are a youth movement that empowers people with refugee backgrounds to build community, become leaders, and flourish into adulthood in the place that they call home.
We are looking for a highly engaging Leadership & Volunteering Manager to lead and grow our leadership training programming, and to lead on the recruitment, development and retention of our pool of volunteers. You will work across our various hubs to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to OSH’s mission.
RESPONSIBILITIES
Leadership Training & Development
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Oversee and continue to codify OSH’s LIT (Leaders in Training) course, including in-person and online sessions, and mentoring LITs on their first residential. This will include hands-on delivery, managing logistics, and working with volunteers and facilitators.
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Co-design and develop other leadership programmes for young people.
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Support young people from refugee backgrounds to move from participants to leaders within OSH.
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Lead the delivery of training and induction for new and returning volunteers in hubs, at pre camp training days and leaders retreats. This includes safeguarding, group dynamics, facilitating groups, and OSH values, but will also include identifying gaps and trends in skills and experiences.
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Help shape the pedagogy and outcomes of OSH’s leadership programmes.
Volunteer Strategy & Recruitment
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Ensure there is an active pipeline of people signing up for the LIT course
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Design and implement a volunteer recruitment strategy to attract a diverse range of volunteers from within OSH and externally.
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Build partnerships with universities, youth networks, and professional communities to widen reach.
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Develop inclusive recruitment materials and accessible application processes.
Volunteer Engagement
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Develop progression pathways for volunteers.
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Ensure an active culture of feedback and reflection within leadership and volunteering.
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Track volunteer impact and progression.
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Coordinate check-ins, socials, and wellbeing support for volunteers.
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Work closely with the whole team to ensure volunteer experiences are safe, rewarding, and well-held.
Operations & Evaluation
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Maintain volunteer records and communications using Beacon (OSH’s CRM).
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Monitor data on volunteer recruitment, attendance, retention, progression, and impact.
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Contribute to fundraising work, for example by ensuring there is a regular supply of case studies for OSH programmes.
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Collaborate with colleagues to share impact and improve practice.
Other duties
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Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights
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Other duties as may be required from time to time
IDEAL EXPERIENCE
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Excellent facilitation, training, and communication skills.
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Strong experience managing volunteer programmes and/or leadership development.
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Experience designing leadership training or curriculum.
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Understanding of and training in safeguarding in youth settings.
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A deep understanding of inclusive, trauma-informed, and youth-centered approaches.
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Experience supporting young people from marginalised backgrounds, ideally those with lived experience of the asylum system.
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Experience volunteering or working in residential programming.
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Ability to build relationships across diverse groups and inspire trust and commitment.
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Organised and systems-minded, with good project management skills.
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Confident using digital tools (e.g. Google Workspace, CRMs)
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Passion for OSH’s mission and commitment to centering people with refugee backgrounds.
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Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.
On use of AI
We appreciate many use AI tools in applications, but encourage personal insight and genuine motivation. We may also use AI tools to support application sifting, under human supervision. Final decisions are always made by people, not machines.
Overcoming Imposter Syndrome
We know self-doubt can hold people back, especially if you don’t think you tick every box. But if you’re passionate about our mission and ready for a meaningful challenge, we encourage you to apply. We value diverse skills and experiences, and are committed to supporting the right person to grow and thrive with us. You might be exactly who we need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
We’ve got an exciting opportunity to join our busy Communications team to help shape the stories we share about our work and increase understanding of autism on our social media channels.
Our new Social Media Innovation Manager will be responsible for leading our charity’s social media strategy. We are looking for someone who can drive creative, inclusive and impactful campaigns that elevate autistic voices, engage our community and increase public understanding of autism.
We are seeking an experienced social media professional who will bring fresh thinking to our digital presence, testing new formats, platforms, and storytelling approaches.
This is a key role in shaping our social media communications, with a strong focus on innovation, accessibility, and community engagement.
This role will report into the Head of Communications.
This is a permanent role, for 5 days per week/35 hours per week. The salary for this position is £40,000 - £42,000
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
Where you will be working: Remote/Homebased
About our application process: When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.
Our Nest Project brings advice and improved awareness and knowledge to migrant families with young children, through community settings in Lambeth and Southwark. The project aims to reach families with the information and advice they need in order to resolve their status before they fall into crisis, and allow them to live safely and access opportunities.
The Nest Project Coordinator will lead on developing partnerships with and providing training to staff and volunteers in community settings as well as providing immigration advice and casework.
We would love to hear from you if you have:
- Experience of providing immigration advice and casework support to migrant individuals who have complex needs, working sensitively and effectively within community settings.
- A strong track record in establishing and developing partnership working, and delivering training/workshops within community settings.
- Authorisation to provide immigration advice at IAA Level 1 or higher, and a strong understanding of the rights and entitlements, support available to the client group and of referral processes to statutory and non-statutory support agencies.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
This is a fixed-term appointment for 12 months to provide cover while the current postholder is seconded to another role within LSE.
The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in the heart of London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.
The Senior Fundraising Support & Services Manager will lead a team of two Fundraising Support Executives, providing pre-award support to income-generating teams in the UK, USA and internationally. The postholder will oversee the structuring, costing, and management of proposals and funding agreements, lead pledge administration and philanthropic scholarship processes, and improve operational processes. They will also represent the team on LSE’s CRM replacement project, ensuring that system design and implementation meets operational and compliance needs.
The successful candidate will have:
· Experience leading fundraising or advancement operations within higher education, not-for-profit, or a comparable complex organisation.
· Thorough knowledge of UK and international fundraising practices, including tax-efficient giving.
· Strong leadership skills with experience managing and developing staff, and the ability to resolve complex problems and make autonomous decisions.
· Excellent communication, influencing, and negotiation skills, with the ability to convey technical information clearly and work effectively with a wide range of stakeholders.
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.
The closing date for receipt of applications is Sunday, 14 September 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Interviews are anticipated to take place in person during w/c 22 September 2025.
As administrator and Clerk, you will be responsible for providing secretarial, clerical and administrative support to the Gospel Oak Youth Action Link Youth Club (GOALYC) board, including diary management and responding to letters and emails. The post holder will also provide support on matters of governance, finance, and policies, recruitment of trustees, and liaising with QCCA staff. The post holder will be working closely with youth services managers and the wider team, providing support to develop reports for the board. The post holder will be asked to visit several facilities and off-site events to make observations and ensure services delivered by the team are up to a high standard. The post holder will work with the Chair of the board and the QCCA CEO on planning, reviewing, organising, researching, implementing procedures and preparing reports. The post holder will have access to confidential information, requiring absolute discretion at all times.
Please apply with a cover letter; without it, your application will not be reviewed.
The client requests no contact from agencies or media sales.