Policy Officer Jobs in South Bank, Greater London

Compliance Officer

We’re looking for a dynamic and a highly motivated individual to join a new role in our Compliance and Data Protection team.

This is a remote working role and applications from individuals who are seeking flexible working options are welcomed.

Position: SIT33 Compliance Officer

Location: Home-based, UK Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,100 (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 18 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Thursday 6 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: Week commencing 10 June 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Compliance Lead, the Compliance Officer will drive the development of an improved Compliance culture throughout the charity whilst ensuring that we adhere to all relevant regulations and laws.

Key responsibilities will include:

· Acting as a knowledge expert on compliance and promoting a culture of compliance within the charity in relation to data protection, fundraising and the provision of support services, by the provision of advice, guidance, internal communications and training.

· Assist in the development of new training materials and communications relating to Data Protection and Compliance including overseeing the relevant intranet pages.

· Help to review existing processes and policies and assist in the updating/development of these, along with tracking changes in the external environment that may have an impact on these policies and procedures.

· Overseeing, managing and responding to queries from the departments different inboxes including those for Data Protection, individual data rights requests and data breaches.

· Project managing a number of key actions from an external review of the organisation’s Data Protection practices.

· Assist the Compliance Lead and Associate Director of Legal and Governance in producing ad hoc and annual compliance reports along with any annual submissions to regulators, 3rd parties or external bodies.

About You

You will have experience in, or be able to demonstrate:

· Knowledge of Data Protection and willingness to learn in other areas of compliance

· Experience of working in charities, not-for profit or healthcare sector

· Experience of senior stakeholder management and confidence in communicating with senior stakeholders

· Strong organisational skills

· Desire to learn and develop skills and knowledge relating to data protection and compliance

· Strong sense of resilience and the ability to stay calm under pressure

· Ability to manage evolving priorities and ensure projects are delivered on time

· Accuracy and a keen eye for detail

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Data, Data Compliance, Compliance, Data Officer, Data Compliance Officer, Compliance Officer, Compliance and Data.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

We are seeking a Programme Officer to join our Work Experience Team.

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students. Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression.  Our team work with local and central London employers and education providers and provide placements for over 5,000 young people each academic year. 

Key Responsibilities of the role include:

• To secure, update and manage work experience placements.
• To handle telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
• To be a key point of contact for schools/educational establishments managing and overseeing the work experience process.
• To produce information and provide support to the Head of Work Experience and other team members.
• Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
• Managing placements using a bespoke IT system.

Benefits

29 days annual leave per year plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

How to Apply

If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

This position is available immediately. Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

The Role

This is a rare opportunity to be at the front line of human rights research and advocacy, working for a specialist organisation with a long track record in promoting the right to freedom of religion or belief (FoRB).

You will undertake research, investigations, monitoring, report-writing and advocacy on freedom of religion and human rights in Myanmar/Burma and Indonesia.

Key responsibilities (full responsibilities listed in the application pack):

• To plan, organise and undertake research, monitoring and reporting on freedom of religion or belief and related human rights issues in Myanmar/Burma and Indonesia , through regular fact-finding assignments, when and where security conditions allow, meetings with key stakeholders and the development of reliable in-country and external partnerships and collaboration.
• To produce materials, including briefings, reports, documenting and analysing the situation of freedom of religion or belief and human rights in the agreed countries, as well as advocacy recommendations.
• To develop and implement, with oversight from the Asia Team Leader and in close consultation with other key members of staff , an effective and innovative advocacy strategy for the agreed countries, taking into account the regional perspective.
• To undertake advocacy with a focus at local (when possible) and regional levels, including ASEAN, and, in consultation with the Asia Team Leader, work with CSW’s Public Affairs Team to inform advocacy initiatives in the UK, EU, US and with other governments, the United Nations and other forums.
• To organise, as appropriate, advocacy visits for delegations from or in relation to the agreed countries.

CSW is a human rights organisation specialising in freedom of religion or belief, and as Christians we stand with everyone facing injustice because of their religion or belief. 

The Person

A committed Christian with a university degree and a strong commitment to human rights and justice, you will have excellent communication and organisational skills, and the ability to take the initiative and to work well under pressure.

Essential criteria (full criteria listed in the application pack):

· Knowledge and experience of the East Asia region.

· In-depth knowledge and experience of issues relating to freedom of religion or belief in Myanmar/Burma and Indonesia 

· Proven research skills, and good understanding of basic methodologies for human rights research.

· Excellent communication skills, both written and oral.

· Excellent attention to detail and commitment to accuracy.

· If based in the UK you must have the right to reside and work in the United Kingdom

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution.

Closing date for full applications: Noon Wednesday 29 May 2024.

Interviews: Shortlisted applicants will be invited for interview on Wednesday 5 or Thursday 6 June 2024.  The interviews will take place online. 

The role

The research communications and engagement team at Breast Cancer Now makes breast cancer research accessible and engaging to everyone. Its aim is to highlight the value and impact of research and build continued trust and support for the charity.

You'll use your science communication expertise to bring our research to life. You’ll create content covering Breast Cancer Now’s research aims, progress, and achievements for a variety of channels including our social media, website, fundraising and print publications. You’ll work with members of the brand, marketing and communications teams, and digital teams to make sure research content is engaging and drives brand awareness and support. 

About you

To succeed in this role, you’ll understand the impact of research and scientific communication for charitable organisations. You’ll be able to translate complex scientific information and tailor it to a variety of audiences. And you’ll use your excellent writing and verbal communication skills to interpret and present scientific and statistical information in creative and meaningful ways.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff/Glasgow/London/Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve got any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.

We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.

Closing date 9am on Friday 24 May 2024 

Interview date Week commencing 3 June 2024 

The successful candidate will work with the Head of the Gambling Action Lab (GAL) and the Senior Research Officer to bring together a handful of representatives from financial services firms to explore ways to reduce gambling-related financial harms. They will build and maintain stakeholder relationships and play a key role in facilitating group discussions with financial services representatives. This exciting role will also involve driving and promoting the work and visibility of the GAL, and planning and delivering a programme of events to promote our work.

This is an exciting time to join the organisation. We are a growing team, and with momentum building to address gambling-related harms, our work has never been so vital. In this position, you will play an important role in helping us to further understand the links between money, mental health problems and gambling harms and work with firms and stakeholders to develop practical solutions that lead to real change.

The full-time equivalent salary is either £41,283 at the Senior Officer level or £32,915 at the Officer level.

This role can be offered as London-based or remote (with twice-monthly travel to the London office) and either full-time (37.5 hours over 5 days) or part-time (minimum 30 hours over 4 days a week).

The closing date is 9am Monday 20 May. 

We welcome candidates who have lived experiences of mental health problems, gambling harms or financial difficulty.

We are working hard to create an organisation where Equity, Diversity, Inclusion and Belonging are baked into our culture. We welcome applications from everyone, regardless of age, gender, identity, race, class, sexuality, disability or any other characteristic. What’s important isn’t your level of education or the opportunities you have had – it’s about you and how you seize the opportunities ahead of you.

ShareAction is recruiting for a Senior Research Officer (SRO) to join the LIPH Programme and help support the delivery of our broad portfolio of work. The focus will primarily be on our consumer health campaign (LIPH’s most developed campaign focused on driving more responsible practice in the food industry) but will also support other workstreams, including community health (a newer campaign focused on improving air quality) and driving up investor standards on health. You will ensure our work is founded on robust evidence by taking the latest information and analysis into account and helping to produce credible and compelling outputs across the programme.

What you’ll do (key responsibilities)

You will work on the following key areas:

• Consumer health, primarily focusing on the Healthy Markets Initiative.
• Community health, focusing on our Air Quality initiative.
• Investor standards, focusing on our efforts to improve investor standards on health.
• Maintain and, where applicable, improve our evidence-based approach across all workstreams.

Key activities across these areas of work will include:

Content production

• Writing, editing and/or fact-checking content through different channels, including investor briefings, presentations, case studies, reports and social media content.
• With support from your line manager, you will be developing briefs for outsourced research-focused deliverables that the LIPH team may need and, at times, acting as the lead ShareAction contact for our contractors.

Research and analysis

• Conducting mainly secondary research and in some cases, primary through investor interviews, engagements with civil society groups and/or coalitions, company analysis etc.
• Analysing and reporting on research data, and clearly presenting key themes and findings.
• Keeping up to date with the latest industry trends and issues relating to the LIPH programme.

Monitoring and evaluation

• With support from your team, you will be monitoring and reporting on the health-related practices and policies of companies.
• Supporting the Senior Project Officer in collating metrics for funder/other reporting.

External engagement

• W ith support from your team, you will be supporting external stakeholder meetings (e.g. contractors, research partners, investors or civil society groups).

Internal collaboration

• You will work closely with the Health team’s Senior Campaigns Officer and Senior Engagement Officer on end-to-end processes as well as peers across ShareAction to develop and disseminate good practice related to analysis and research.

What you’ll bring to the team

The right candidate will be intellectually curious, adaptable, calm working in a fast-moving environment, and have strong attention to detail. The key knowledge, skills and experiences we’re looking for demonstrable evidence of are outlined on our website vacancy page. Please feel free to apply even if you’re not sure you tick every box.

For further information about the role and to apply, please visit our website via the Apply button.

Deadline for applications: 9am, Monday 3 June 2024

Interview dates: 1st round week commencing 10th June (online); 2nd round week commencing 17th June (in person)

Job Title: Volunteer Support Officer

Salary: £25,200 FTE

Working Hours: 35 hours per week (permanent)

Location: Homebased

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. 

We are recruiting a Volunteer Support Officer to help support our 3,000 volunteers across the UK and Channel Islands. The postholder in this role will help NCT achieve its vision for volunteering, building strong more inclusive parent networks that boost the wellbeing of parents through warm, friendly, non-judgemental support.

About the role

This is a full-time role but we would be very happy to talk about flexible hours for the right candidate so please just let us know in your covering letter if this is something that you would like us to consider. This role will involve some evening and weekend work.

You will help by recruiting, supporting, and managing volunteers who deliver parent support and fundraising activities. 

Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work.  Speaking to volunteers, developing new resources, thinking creatively, and improving processes are all a big part of this role.

We are looking for someone who is: 

· Passionate about delivering a good volunteer experience.

· Great at communicating with a diverse range of people.

· Naturally curious and good at unpicking complexity.

· Willing to be brave and try new ideas or learn new skills.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please visit our website for job description details.

Closing date for applications:  Friday 31st May 9am 

Interviews: w/c 3rd May

Propose start Date: 10th June

England’s National Parks represent our finest landscapes, famed for their spectacular beauty, varied wildlife and rich cultural heritage. National Parks are critical to supporting local communities, providing access to green spaces for the nation, and helping to tackle the dual challenges of climate change and declining biodiversity.

National Parks England’s purpose is to be the collective voice for English National Park Authorities, helping us to achieve our purposes through influencing policy.

The Policy and Public Affairs Manager will be an experienced public affairs professional with a passion for nature and understanding of National Parks. 

The successful applicant will join our senior management team, managing the Policy and Public Affairs team and work with the Executive Director  to help develop and drive the NPE policy and public affairs strategy, working closely with stakeholders in our member National Parks and the wider Protected Landscapes family.

Post title: Senior Finance Officer

Salary: £35,000 - £40,000

Hours: Full-time (35 hours per week)

All applications must be received by the 4th June at 11:59pm.

Job description

The Senior Finance Officer will sit at the heart of our Operations Team, reporting to the Head of Operations and the Co-CEOs and playing a crucial function in ensuring the efficient day-to-day management of the organisation’s financial functions.

This will include all day-to-day management of our financial systems and banking, including our accountancy software (Quickbooks) and our internal financial spreadsheets. This involves recording and tracking the income expected from funders, processing invoices and payments, preparing payroll and producing monthly reconciliations and termly budgets. You will also work with our teams to ensure compliance with our financial policies, process expenses and work with our external accountants each year to provide the information needed for our accounts.

You will also research, advise and steer on both necessary changes to our processes, policies and procedures and standalone project work which may involve tasks such as reviewing our pensions processes or any savings and investments. You will understand and enjoy the challenge that working at a charity with multiple complex funding streams brings.

You will have experience of similar work, ideally in the charity sector and will be familiar with the use of both accountancy software and managing cashflows and budgets using Excel. You will have excellent communication and people skills as well as a proactive approach to problem solving and be methodical with a very keen attention to detail.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

How to apply:

Please send a completed CV, covering letter (no more than 2 pages) explaining how you meet the key accountabilities and the personal specification, the applicant monitoring form and the additional information form to [email protected] with ‘Senior Finance Officer’ in the subject line.

If you have any questions about the role or High Trees, please contact [email protected]

Fundraising Public Relations Officer

We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.

The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.  

The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.  

High quality comms and media are going to be central to our plans to go public in a big way in 2024.  Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.  

The role requires a creative thinker with exceptional communication and leadership skills.

Main responsibilities:

Fundraising

· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.

· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.

· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.  

· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.

· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.

· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.

· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.  

· Understand and apply the principles of up-to-date SEO.

· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.

PR & Media

· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.

· Managing press and media opportunities related to SJEHG’s fundraising activities.  

· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.

· To provide counsel and advice to senior leadership on external and internal messaging, as required.

Other

· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.

· To keep accurate records and help ensure effective data management processes across the organisation.

· Collaborate effectively with colleagues and a wide range of individuals and organisations.

· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.

· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.

· Any other tasks as may reasonably be required.

Southwark Law Centre (SLC) is recruiting a new Executive Director.

The Executive Director will work with the Trustee Board to develop and implement the strategic vision for the Law Centre and oversee its day to day operational management.

SLC offers a specialised referral service for advocacy and advice in complex and difficult cases.  In our last financial year, we helped more than 1300 people across the areas of employment & discrimination, housing & homelessness, immigration & asylum, and welfare rights as well as giving local people a voice in planning issues.  We are proud to be at the forefront of current issues, for instance in our work as part of the Windrush Justice Clinic.

The work of building on our financial sustainability is central to the role of Executive Director.  So too are strong people management skills to support our staff and volunteers.  And critically, we are looking for someone who shares our passion for this vital work, has experience in strategic planning and partnership development, and demonstrates an understanding and commitment to helping those in need.

Job title: Executive Director

Salary: £57,177 - £62,457 p.a.

Location: Our main office is currently based in Peckham and we have a second office, Lewisham Law Centre, which is co-located with Citizens Advice Lewisham in the Leemore Hub.

Agile working: We have adopted an agile working policy enabling staff to work from home for part of the week.

Contract: Permanent / Full time

Benefits: The Law Centre is part of the London Borough of Southwark pension scheme employers contributions are currently 22%

How to apply:

If you would like to receive an Information Pack on how to apply, please send a CV in confidence to Nick Shanks at Harris Hill via the apply button.

For an informal and confidential conversation about the position, please contact Nick via the apply button with your contact details, and suitable times to chat.

Closing date for applications: 9am, Friday 14th June 2024

Interview dates: 3rd, 4th, 11th July 2024

Southwark Law Centre has a commitment to Equalities, Diversity and Inclusion welcomes applications from all who believe they fit the essential key skills and abilities required of the role. We encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex (gender) and sexual orientation.

We encourage applications from people with lived experience of the issues we deal with.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Complaints and compliance team are looking for a friendly and enthusiastic team member who likes working with policy and procedure, enjoys resolving problems and is committed to helping others. You will need to be an excellent communicator, have the ability to understand complex situations and have experience of handling confidential and sensitive information with volunteers and staff at all levels.

The successful candidate will oversee complaints and compliance cases and queries, providing support and expert advice and guidance in line with Girlguiding's code of conduct and other policies and procedures. 

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

The Chief Executive will be responsible for providing leadership, developing, and implementing Living Well Bromley’s strategic and operational plans, leading on partnership and business development, and being an effective advocate for the charity and its beneficiaries.

They will lead a senior management team of three (the Operations Manager, Funding and Communications Manager and Advocacy Manager).They will be responsible for ensuring financial control and supporting and advising on governance best practice across all aspects of the charity.

This post is a first-tier post directly reporting to the Board of Trustees. Ideally the post holder will have a Christian faith and be committed to core Christian values.

Age UK is currently looking for a Senior Public Affairs Officer to take forward our Public Affairs work, influencing and changing public policy, to improve the lives of older people.

You will design and deliver public affairs strategies which grow Age UK's profile in Westminster and Whitehall and build support for our policy and campaigning priorities. Highly attuned to the political environment, you will identify key political targets, building new and deepening existing relationships.

You will line manage the Public Affairs Officer and oversee public affairs work done by the team's Support Officer.

For more information about the role, please review the job description below and apply to join our collaborative and passionate External Affairs team.

This role is offered on a Hybrid / London contract and there is a requirement to attend team meetings once a week in the office. There will also be occasional travel to support at events across the country.

Age UK Internal Job Grade - 6L

Must haves:

* Excellent knowledge and understanding of local and national government structures, the UK Parliament and our political, policy and campaigning context, and experience of influencing them.
* Substantial experience of working in a political campaigning/public affairs environment, developing influential relationships with Parliamentarians and other national organisations.
* Strong track record of influencing on social policy issues.
* Experience of project-managing complex influencing activities, leading project teams and managing workloads.
* Excellent all round communication skills, particularly the ability to communicate clearly and concisely to a range of audiences.
* Experience of writing high quality briefings, articles and other materials to communicate complex policy and political issues to stakeholder audiences.
* Experience of running effective events for political audiences.
* Experience of representing an organisation to political audiences and other national stakeholders.
* Experience of working in coalition and partnership with other organisations.
* Experience of engaging with senior stakeholders including Parliamentarians.
* An understanding of how to work in a politically balanced way.
* Knowledge and understanding of what equal opportunities means in relation to this post and the ability to incorporate equality practices into all aspects of the work.
* Experience of working collaboratively with others to achieve results.
* Strong interest in UK politics and passion for social justice.

Great to haves:
* Understanding of policy issues affecting older people.
* Experience of influencing change from a voluntary sector perspective.
* Experience of working in a political environment.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Must be able to travel easily into central London to attend meetings, sometimes at short notice. Required to be in the London office at least one day a week.

There is an occasional requirement to travel and stay overnight (e.g. party conferences); some out of hours working (e.g. occasional evening Parliamentary events).

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.