Policy officer jobs

Business Support Officer

Location: Home Based

Department: Business support

Salary: £16,800

Hours: 21 hours / 3 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. To support this growth, we are recruiting for a part time Business Support Officer to help provide administrative support to our growing team of staff and volunteers.

Working closely with colleagues across the charity, your responsibilities will include supporting our Resources Manager to ensure that our operational teams have access to all the learning resources they need, providing administrative support to our operational and volunteer management teams, and helping to keep our internal systems up to date.

It is essential that you have strong organisational skills, excellent attention to detail, good communication abilities, and a proactive attitude towards assisting with diverse administrative tasks. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. Underpinning this will be the ability to build relationships, and personal qualities that include persistence, determination and a problem-solving approach. We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require very occasional travel around the UK including overnight stays. This role is 3 days per week (21 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 18 days holiday (30 days FTE) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

The closing date for this role is Friday 17th October at 5pm.

Interviews which will be held online, are planned for the week commencing Monday 3rd November 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 155

Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.

About the project 

The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.

The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.

About the role 

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.

About you 

• You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
• You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
• You will have excellent interpersonal skills. 
• Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
• You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
• Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.

About Kineara 

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

Background

We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. Volunteering at Muscular Dystrophy UK plays a vital role in driving forward the charity’s mission to support individuals and families affected by muscle-wasting conditions. Volunteers are at the heart of MDUK’s work, contributing their time, skills, and passion to raise awareness, fundraise, and deliver community-based support. Supporting and empowering volunteers is essential not only to enhance their experience and wellbeing but also to strengthen the charity’s impact across the UK. By fostering inclusive, meaningful, and well-structured volunteering opportunities, the Volunteering and Support Group Officer will help ensure that every volunteer feels valued and equipped to make a real difference in the lives of the community that MDUK supports.

In this role you’ll work with the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively, so our volunteers feel supported in their roles, and get the most they can from their volunteering.

You’ll additionally support the organisation of in person and online activities which provide a supportive, welcoming space for people affected by muscle-wasting and weakening conditions to meet with others – both in their local area and online across the UK. You’ll provide support to the volunteers who chair and coordinate these events, ensuring throughout that meetings and events meet the needs of our community.  

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Wednesday 15th October 

NB Interviews likely to be held on 22nd & 23rd of October 

Please download the job description to see full role responsibilities

Would you like to provide support, advice and guidance to the Royal British Legion members in Berkshire and Buckinghamshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in the Berkshire and Buckinghamshire area, with occasional travel (incl. for monthly team meetings) beyond this area.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Finance Officer x 2
£31,531 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Permanent contract

The Royal College of Paediatrics and Child Health (RCPCH) is looking for a motivated and detail-oriented Finance Officer to join our busy and collaborative Finance team.

The Finance team plays a vital role in supporting the College’s mission by providing robust, effective, and integrated financial services. As Finance Officer, you will be central to enabling accurate transactions, supporting staff across the College, and helping to ensure that our services deliver maximum impact for members and the wider public.

You will handle day-to-day finance queries, manage the sales, purchasing and expenses inboxes, and process purchase and sales invoices. You will also support reconciliations, maintain accurate financial records, and play a key role in ensuring month-end and year-end deadlines are met.

We are looking for someone who is highly numerate, computer literate, and committed to delivering a high-quality, customer-focused service. You should have experience working within a sales and purchase ledger function, excellent attention to detail, and the ability to thrive under pressure while meeting tight deadlines. Strong organisational, communication and interpersonal skills are essential, as is the ability to work both independently and as part of a team.

Essential skills and experience include:

• Experience of working in a sales and purchase ledger function
• Strong understanding of basic financial and accounting principles
• High level of accuracy and attention to detail
• Strong organisational and problem-solving skills
• Excellent written and verbal communication skills
• Ability to manage competing priorities under pressure
• Familiarity with Microsoft Office, particularly Excel

Desirable:

• Knowledge of accounting software, ideally Business Central
• Experience working in the charity sector
• AAT or equivalent finance qualifications

This is an excellent opportunity to develop your finance career in a supportive and high-performing team.

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 20 October 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older to age well in Wandsworth.

We are now seeking an Office Manager for our Head Office to help our small team become even more efficient in serving older residents in the borough. This is a brand new role and the right candidate will develop the role over time and become the lynchpin at our office site.

Senior Development Officer

Ref: LL/25/11

£35,400 – £41,325 per annum, plus benefits

St James’s Square, London SW1

35 hours per week (1 FTE), 9.30am - 5.30pm, Monday to Friday (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Senior Development Officer to join our small, dedicated Development team. In this pivotal role, you will:

· Contribute to individual giving fundraising activity across the department

· Support the strategic direction of the department by helping with the retention and recruitment of Patrons

· Support the management of international giving, including the US Patrons programme

· Support the organisation and delivery of Library events

· Build your knowledge and experience of legacy giving, stewardship and other fundraising processes to make a meaningful impact on the achievements of our small team.

About You

You are an enthusiastic professional with:

· GCSEs (A–C) in Maths and English or equivalent.

· Experience in a supporter/client-facing role and in administration within a busy team.

· Interest in fundraising and knowledge of best practices in the sector.

· Clear, courteous communication in person, by phone, email, and letter.

· Ability to write accurate, grammatically correct correspondence.

· Strong attention to detail, discretion, and professionalism.

· Positive team player with the ability to prioritise and meet deadlines.

· Proficient in MS Office and quick to learn new systems.

· Able to work effectively both in-office and remotely.

Personal attributes include:

· Flexible and adaptable to changing needs and priorities

· Patient and resilient with a good-humoured approach, particularly in relation to completion of essential routine tasks

· Self-motivated and confident

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Development experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!

Closing date: 24 October 2025 @ 5:00pm

Interviews: 06 November 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Advert

Permanent

35 hours per week

£26,100 per annum

Location: Flexible (within the UK), home working

You

With your passion for PR and media, you will want to work a fast, agile way to help deliver creative campaigns and communications. You'll work with colleagues across the charity to produce coverage that's challenging, arresting, and consistent. You'll help to make sure our work reaches the right audiences, is driven by insight, attracts people, and inspires action. You'll be part of a culture of learning and growth. In return, we'll offer a supportive, forward thinking work environment and interesting, inspiring work that will challenge you in all the right ways.

You'll bring:

-Some experience working on successful media campaigns and generating coverage, even better if you have experience in the charity sector

-Knowledge of how to produce and maintain communication plans and grids

-An ability to both spot and create newsworthy stories, with good knowledge of national and local media to share these stories

-A good understanding and willingness to learn more about working with people who have lived-experience (case studies) and an awareness of the associated trauma-informed, safeguarding, and GDPR requirements

-Excellent attention to detail, organisational and communication skills 

-Experience of using relevant digital tools to work collaboratively and productively

To succeed you'll:

-Provide an effective and professional service to the media, responding to enquiries and providing information, as a core member of the media and PR team.

-Be the lead in maintaining and ensuring the communications grid is up to date and chasing contributions from the relevant leads.

-Develop good relationships with TCS colleagues across the organisation to devise media and communication strategies, and responses to major announcements and high-profile policy issues.

-Produce news releases and quotes, and brief/ advise our spokespeople. Ensure bold and powerful storytelling with compelling narrative across media content and campaigns.

-Elevate voices of lived-experience. Root messaging in our brand voice to deliver cut-through and raise brand profile. Make sure the people involved in our work feel safe and prepared, and capable of fulfilling the need.

Us

The children's society runs many local services that help tens of thousands of young people who desperately need our support. We campaign to change laws and policies to make children's lives safer and happier. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we will change society for even more. 

Safeguarding

The children's society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Friday 24th October 2025.

Interviews will be held on 5th, 6th and 7th November 2025. Please note that a task will be included for the interview process so we will need candidates to be available for 2 hours.

IN3

About the Role

This position sits within a shared corporate service delivering core functions-including HR, Finance, Digital, Commercial, Security, and Estates-across multiple government departments.You'll be part of a collaborative and supportive HR Operations & Services team that plays a central role in delivering high-quality HR services. The team works closely with external service providers to manage payroll, pensions, and continuous improvement initiatives.Role OverviewThis role is key to ensuring smooth and effective service delivery across HR operations. You'll be expected to maintain a balance between speed and precision, consistently delivering high-quality outcomes while fostering a positive, solution-oriented approach. Your contributions will directly support organisational goals and help cultivate a high-performing team culture.

Key Responsibilities

• Support key projects and initiatives, including:
  • Transition of pension administration to a new provider
  • Review and transition of payroll services for boards and committees
  • Updates to career break processes
  • Accurate recording and timely reporting of sick absences
• Conduct data-driven analysis to identify service improvements and respond to related queries
• Draft clear, user-friendly guidance and communications for internal HR platforms and supporting documents
• Manage daily HR tasks related to payroll and pensions, including responding to queries via the HR service mailbox
• Collaborate with service providers to gather insights and customer feedback to inform service enhancements.
• Analyse overpayment and emergency payment data to support innovation and service improvement
• Lead quarterly overpayment review meetings, presenting data insights and impact assessments
• Take ownership of your projects and workload, aligning with business priorities
• Provide support to colleagues on complex or high-pressure tasks, promoting a collaborative team environment

Person Specification

We're looking for someone who brings a mix of technical capability, resilience, and team spirit. Key skills and attributes include:

• Excellent organisational skills and ability to deliver at a pace
• Strong written and verbal communication skills
• Confidence in following procedures and working within policy frameworks
• Commitment to delivering cost-effective, high-quality customer service
• Flexibility to adapt to changing priorities and remain calm under pressure
• Proven ability to support colleagues and contribute to team success
• Analytical mindset with the ability to challenge and interrogate data
• Ability to work independently and make informed decisions about task prioritisation
• Familiarity with HR systems and processes
• General understanding of HR policy (desirable but not essential)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Time to care, time to grow giving!

This is an exciting opportunity for an experienced fundraising professional to lead and develop three vital income streams at St Barnabas Hospice: Individual Giving, Mid-Value Donors, and our Lottery & Raffle programmes. You’ll deliver ambitious strategies to grow regular giving, steward mid-level donors, and oversee our £1m+ lottery programme – all underpinned by data insight, compliance, and innovation.

Why Join St Barnabas?

• Impact at scale – Drive income growth to fund life-changing hospice care.
• Strategic leadership – Manage key fundraising programmes and a Digital Campaigns Officer.
• Professional development – Lead campaigns that shape the future of giving.
• Hybrid and flexible working – With base at Cardinal Close.
• Great benefits – Competitive salary £36,152, Aegon Pension Scheme or NHS pension continuation, and 29 days annual leave plus bank holidays.
• Working Hours: 37.5hrs per week.

Who We’re Looking For:

• Significant fundraising experience, with a track record in Individual Giving and Lottery management.
• Knowledge of mid-value donor engagement and uplift strategies.
• Strong project management, compliance, and data-led insight skills.
• Motivational leadership and the ability to deliver ambitious income targets.

To apply:  Visit our website and complete an application.

Closing Date: 15/10/25.We may close applications early if sufficient strong applications are received.

Interview Date: Thursday 23/10/25

At St Barnabas, we believe in dignity, respect, and equality for all. We welcome applicants from every background.

As an organisation we are happy to consider flexible working requests however there are certain core hours / service delivery elements that are required to be covered.

We may extend, withdraw, or close vacancies as needed.

If selected for an interview, please check your email (including spam/junk folders) for further details. 

Please note, we only accept completed application forms – no CVs.

Job requirements & duties

To plan, prepare and deliver a range of Forest School sessions, with guidance/instruction from the CEO, and support from school staff. Groups will include children and adults with learning disabilities and mental health concerns. The Forest School leader will be expected to:

· Plan and deliver Forest School education-based activities to a wide age range.

· Create and maintain a safe, engaging and supportive environment, demonstrating flexibility in planning and running sessions in response to varying/changing needs of the groups.

· Comply with all health and safety policies, measures and legislation.

· Supervise and support groups with varying needs while delivering sessions.

· Be aware of and comply with all Mudlarks Policies and Procedures.

· Participate in training and other learning activities/meetings as required.

· Administer first aid as the need arises.

· Assist with Risk Assessments where required.

· Follow reporting procedures as outlined by the CEO.

· Ensure that receipts for all purchases are kept and passed to the finance officer.

· Ensure that all spending is approved by the CEO.

· Provide information for reports and Mudlarks trustee meetings.

· You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation and as requested by the CEO.

Person specification

Education, training & knowledge

Essential

· Experience of leading groups or working with people with learning disabilities.

· First Aid Certificate or a willingness to gain one.

· Level 3 Forest School qualification, or a desire to gain one*.

Skills, abilities & attitudes

Essential

· A strong interest and passion in Forest School activities and environments.

· Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.

· Strong interpersonal skills and an ability to collaborate with staff and volunteers.

· Ability to manage challenging behaviour.

· Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.

· Self-motivated and able to use own initiative.

· Good verbal communication skills.

· A flexible and proactive work ethic and positive attitude.

· Punctual and organised.

· Ability to work under pressure.

· Willingness to be flexible.

· To have a keen interest in, and/or experience of, one or more of the activities undertaken at Mudlarks

Desirable

· Written communication skills necessary to present information in written reports and correspondence.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

*Please note that The Mudlarks Community would fund a level 3 qualification, however the enrollment, exam and associated costs would be repayable from the candidate to Mudlarks in the event of them resigning from the role within 3 years of completing the course, or failing to complete the course.

Executive Director, Development
The King’s Foundation

Location: London, Ayrshire or Gloucestershire
Salary: The salary for this role is no less than £80,000 pa with significant flexibility on this for an exceptional candidate to ensure that the Foundation is able to attract leading professionals to this critical position

First formed in 1990, The King’s Foundation is a global charity delivering for people, places and the planet.

Inspired by His Majesty’s philosophy of Harmony, we build and support thriving, sustainable communities where people, places and the planet can coexist.  We practise and teach the principles of nature that underpin food, horticulture, farming and wellbeing, showcasing this knowledge at our sustainable sites around the world.  We also bring these philosophies and practices to life at heritage sites across the UK, and train and educate people of all ages to develop practical skills, rooted in nature and tradition, that help them play an active role in their communities.

Philanthropy plays a key role in the delivery of our vision and, with the support of a strong donor base, we raise c. £15M pa alongside an equally robust commercial income stream.  We have enjoyed success in raising support for some significant capital projects in the last few years, and have been strengthening our case for a range of educational programmes and projects that will help us achieve our strategic objectives.  To ensure the long-term sustainability of our work, we are now seeking a new Executive Director, Development to lead our fundraising activities in this next stage of our strategy.

Reporting to the Chief Financial Officer, and working closing with the CEO, COO, Executive team and members of our Board and Development Advisory Board, the Executive Director, Development will shape and drive a roadmap for this next stage of our philanthropic activity.  Working as part of the Executive Team, you will exemplify the highest standard of professional integrity and represent the Foundation to senior stakeholders both internally and externally.  With the support of a dedicated team and expertise of your peers, you will devise, implement and oversee an ambitious philanthropy strategy, underpinned by the appropriate fundraising policies, procedures and records including due diligence; raise the capital required to meet the Foundation’s fundraising targets; maintain detailed and up to date projections; own donor/prospect relationships; and communicate effectively to these stakeholders.

To be successful in this role, you will therefore be an experienced and entrepreneurial fundraising leader, who is equally adept at building significant philanthropic relationships as you are in meeting the operational requirements of an organisation of our size and complexity.  You will bring a track record of personally cultivating significant gifts, as well as leveraging and supporting key stakeholders and volunteers to support these activities.  Your international fundraising experience will be an added bonus, particularly with donors in North America.  With your highly developed diplomacy, tact, and sophisticated interpersonal skills, you understand and know how to get the best of people in support of the organisations you’ve represented.  In return, you will have the strong support of an experience Executive Team, a committed Board and Development Advisory group, and an exceptional organisation and brand to support these endeavours.

If this sounds like the career defining opportunity you are looking for, we want to hear from you.  We are pleased to partner with Richmond Associates on this search and to learn more, please contact Sonja Dunphy, Managing Director, or Nicola Reames, Senior Consultant for a confidential conversation.  To find their contact details, download a full information pack on this exceptional opportunity, or to apply, please visit their website by following the "Apply" button.

Closing date for applications: 9AM Thursday, 30 October 2025

ICT Support Officer 

Salary: £26,000 - £28,000 

Location: Edinburgh, Leith 

Status: Full time 35 hours per week, permanent 

Closing date: Sunday 19th October (midnight) 

Interviews: (Online) Thursday 30th October 2025 

About us: 

For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of around 120 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. 

The Role: 

Are you passionate about technology and helping others solve IT challenges? We are seeking a proactive and customer-focused ICT Support Officer to join the Trust. In this role, you will be the first point of contact for technical support, ensuring smooth operation of our IT systems and providing exceptional service to staff and stakeholders. 

The candidate: 

The successful candidate will have at least an HNC/HND (or equivalent) in an ICT-Related subject and at least two years’ experience in a customer-facing or staff support role, it would be advantageous if this was within an ICT support or helpdesk environment. 

Main Objectives 

• Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office 365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. 

• Support the administration and basic configuration of the Trust’s digital systems, ensuring user accounts and permissions/access rights are kept up-to-date and in line with current best practice for cyber security and wider digital infrastructure.  

• Assist in monitoring and maintaining the Trust’s ICT equipment, network, and server infrastructure, reporting faults and liaising with our ICT contractor for resolution.  

• Support our ICT contractor with the external helpdesk to ensure IT problems are logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process 

The successful candidate will ideally have: 

• Experience of Office 365, Microsoft Teams and SharePoint. 

• Experience of maintaining desktops, laptops, networking and servers. 

• Knowledge of network security including cyber essentials. 

• Ability to manage own schedule, be proactive and balance competing and diverse priorities. 

• Be and effective communicator. 

Please refer to the Job description at the bottom of the page for more information. 

How to apply: 

Please click on the green apply now button, which will take you to our application pages, from here you can upload a CV and provide a supporting statement. 

What we offer: 

· Salary sacrifice schemes including Cycle to Work & Pension schemes. 

· We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach. 

· One Wellness Hour per week 

· Enhanced Pension rate upon completion of probation 

· Sick Pay Allowance 

· Enhanced Maternity/ Paternity Leave 

· Training and Development 

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences. 

• About The Role

• Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!

  You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and involved with assisting in the day to day running of Publica’s Homeless Hostel’s.
  Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.

  
  You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.

  
  What we are looking for…

   
  The successful candidate will be analytical and confident in interpreting housing legislation, with strong decision making skills essential for delivering effective homelessness prevention and relief services. 

  
  You will be someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

  
  This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

  
  You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

  
  Teamwork is essential for this role to work effectively with colleagues and external agencies.

  
  Please note you will need to be in the Witney offices 2 – 3 days a week and have the ability to travel within West Oxfordshire as required.
  
  You will need…

  • GCSEs (5 A-Cs or equivalent, including Maths and English) Please confirm what qualifications as not clear on JD
  • Experience of working with vulnerable people
  • Experience of working with people with complex needs
  • Communicates effectively at all levels (excellent verbal and written skills)

  For more information about this role please see the Job Description/Person Specification.

  Special Conditions…

  • Full UK Driving Licence with access to a vehicle for work purposes
  • DBS Check
  • Expected to work reasonable additional hours in line with the needs of the service

  What can we do for you… 

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

  These are just a handful of the benefits that you can enjoy when you join us!

  
  To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

  
  Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

  
  Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

• About Us

• You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

  
  Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.