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Top job
caba, Rugby, Warwickshire (On-site)
£42,500 - £46,200 per year
You’ll lead the way in delivering expert, personalised advice to those facing complex financial, health, or social challenges.
Posted 1 day ago
YMCA Doncaster, Doncaster (On-site)
£27,482 per year
Are you an experienced and self-sufficient professional ready to apply your advanced administrative skills in a values-based organisation?
Posted 1 day ago
Rights and Security International, Remote
£33,990 per annum pro rata
Posted 1 day ago Apply Now
A Rocha UK, Brentford (On-site)
£27,000-£28,000 FTE depending on experience, plus 7% employer’s pension contribution, plus £1,000 FTE London Weighting, pro rata
A Rocha UK is seeking a Supporter Relations Officer (Maternity Cover) to join our Engagement Team.
Posted today Apply Now
Friends, Families and Travellers, Brighton (On-site)
£31,537 - £33,143 per year depending on experience
Posted 1 day ago
TACT, Remote
£28,844 per annum (increasing to £32,047 per annum after 18 months) + £750 per annum Homeworking Allowance
Posted 1 day ago
Ovacome, London (Hybrid)
£28,500 - £33,000 per year (full time), pro-rata if part time.
Posted 1 day ago
Citizens Advice Teignbridge, Newton Abbot, Devon (On-site)
£44,152 to £46,842 (pay review pending 04/26)
You’ll make sure we continue to deliver high quality advice & support to people in our community while also building our profile
Posted 2 weeks ago
Bliss, London (Hybrid)
£32,332 FTE
An excellent opportunity for a creative and proactive individual to make a difference to the lives of families and babies in neonatal care
Posted 2 days ago
Closing in 5 days
Hospice UK, London (Hybrid)
£33,500 per annum + excellent benefits
Passionate about engaging people & sharing stories? Join us to deliver impactful comms for Hospice UK’s 210 member organisations and beyond
Posted 2 days ago
Page 3 of 31
Rugby, Warwickshire (On-site)
£42,500 - £46,200 per year
Full-time
Permanent
Job description

caba's purpose

caba is an occupational charity helping the ICAEW community thrive. We provide practical, emotional, and digital tools to help people manage everyday challenges and life-changing events. Our vision: everyone in the ICAEW community can fully participate in life.

our values

We make a difference. We work best together. We do the right thing. We are dynamic.

At caba, you’ll join a supportive, values-driven team, making a real impact on people’s lives every day.

the role

As a Senior Support Officer, you’ll lead the way in delivering expert, personalised advice to those facing complex financial, health, or social challenges. You’ll manage a portfolio of the most challenging cases, provide guidance to the team, oversee quality and training, and help shape how we deliver high-quality support across caba.

what you’ll do

  • Handle complex, high-impact cases, ensuring service users receive sensitive, person-centred support
  • Guide and support the team through technical supervision, case reviews, and real-time advice
  • Drive quality and continuous improvement in processes, templates, and advice delivery
  • Oversee grant applications, preparing reports and making recommendations for approval
  • Champion the service user perspective, sharing insights to shape and improve our services
  • Ensure safeguarding and compliance standards are always met

what you’ll bring

  • Expertise in welfare, debt, housing, health, or social care with experience supporting complex needs
  • Strong technical knowledge and the ability to coach and guide a team
  • Excellent communication and record-keeping skills, with a sharp eye for detail
  • Confidence using IT systems, including CRM databases, Word, Excel, and Teams
  • Qualifications in relevant specialist areas, safeguarding, and financial advice
     

why work for us

We know that our people are our greatest strength, so we’ve built a benefits package that supports every aspect of your life and career:

financial security & time off:

  • Up to 10% employer pension contributions
  • Private medical insurance, income protection, and life assurance
  • 25 days’ annual leave plus bank holidays
  • Enhanced family-friendly policies

wellbeing & lifestyle:

  • Hybrid working: 2 days in the office, 2 days at home, plus participation in our new 4-day week trial
  • Access to wellbeing resources, including EAP, Qwell, and a wide range of caba’s services
  • Eye tests and contributions towards DSE glasses
  • On-site electric car charging points
  • Two paid volunteering days each year

growth & development:

  • Learning and development budget to support your progression
  • Opportunities to grow and collaborate through forums and project groups
Posted by
caba View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 14 October 2025
Closing date: 26 October 2025 at 09:29
Tags: Social Care / Development, Advocacy, Accounting, Customer support, Wellbeing, Grants

The client requests no contact from agencies or media sales.