Policy programme manager jobs in bloomsbury, greater london

The foundation was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The academy was launched in 2020 and is the home for all the charity's scholarships, leadership programmes, academy membership and policy influence both in the UK and internationally. The academy offers a comprehensive portfolio of leadership development opportunities, including prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.

The organisation are searching for a team of Academy Operations Managers who will be responsible for ensuring all operational aspects of the academy activities are seamlessly executed end-to-end. Successful candidates for these roles will demonstrate excellent hands on administration expertise, and from a project management perspective a clear ability to plan, manage and deliver a portfolio of programmes.  You will also demonstrate experience of change management and process improvement, playing a pivotal role in transforming business processes.

Your exceptional attention to detail will ensure our participants, commissioners, Academy members, stakeholders and delivery partners experience our programmes and opportunities as truly world class. Providing joined-up cross-functional support for a wide range of programmes, opportunities and events you will make sure that we achieve our purpose of developing excellence in nursing and midwifery leadership.

As well as the management of multiple projects, your key responsibilities will include account and relationship management, process improvement and transformation, and the management of online, in person and hybrid events and logistics.

The charity is partnering with Prospectus, a specialist recruitment consultancy, to recruit for these vacancies. To apply please submit your CV preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Catherine Bunting at Prospectus. There is not a requirement at this stage to write a cover letter.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application

Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.

As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.

In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.

Background:

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

What We Are Looking For: 

We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:

•  Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
• Sound knowledge of UK Charity SORP and charity sector financial practices.
• A critical eye for reviewing accounting transactions and ensuring accuracy.
• Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
• Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
• A self-starter mentality with the ability to work independently as well as within a team.
• Excellent organisation, efficiency, and attention to detail.
• Confidence in mentoring and sharing knowledge to support others’ professional development.
• Strong problem-solving abilities and a solution-focused approach.

Why Join Us?

You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of Women for Women International, visit our UK website or follow us on social media. 

To apply please complete our online application form.

Closing date for applications is Sunday 13th July 2025, Midnight

You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line. 

2nd Interview  will be on Thursday 24th July 2025 and will be in person at our Head office London.

These dates cannot be changed so if applying please hold them in your diary.

CRM Product Manager 

Contract type: Permanent – 35 hours per week 

Location: London, United Kingdom.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 
 

Salary: £57,415 - £60,436 per year with excellent benefits

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The CRM Product Team at WaterAid UK drives data-led fundraising and campaigning by collaborating across departments to ensure our Dynamics365 CRM system meets business needs. 

About the role 

As our CRM Product Manager, you will define and deliver a visionary CRM strategy that empowers WaterAid’s fundraising success, working closely with technical teams, fundraising stakeholders, and global partners to drive sustainable change. 

In this role, you will: 

• Set and lead the CRM vision for WaterAid UK and work with international colleagues on a global CRM strategy. 
• Define and own the CRM roadmap, aligning it with strategic priorities and ensuring a well-managed product backlog and measurable outcomes. 
• Lead and develop the CRM Product team, fostering a high-performing culture and delivering a best-in-class platform for fundraising operations. 
• Act as a trusted advisor, championing CRM benefits and ensuring the platform supports income growth across key fundraising channels. 
• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience with Microsoft Dynamics or other enterprise CRM platforms, and a clear understanding of how CRM drives fundraising strategy. 
• Strong business and systems analysis skills, including the ability to write effective user stories and translate requirements into actionable solutions. 
• Demonstrated ability to lead and motivate teams through technology transformation, with experience in stakeholder management and navigating change. 
• Excellent communication and negotiation skills, with the ability to work across diverse cultures and manage supplier relationships and budgets effectively. 

Although not essential, we’d prefer you to have: 

• Knowledge of fundraising-specific CRM services such as GiftAid, Direct Debits, BACs, event and supporter management. 
• Experience with extract, transform and load (ETL) processes, particularly handling large batch data operations. 
• Hands-on experience developing solutions within Microsoft Dynamics CRM. 

Closing date: Applications close 12:00pm UK time on the 25th of July. Interviews are expected to take place 04 of August 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Our benefits: 

• 36 days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybridworking arrangements 
• Season ticket loan 
• Free annual eye tests 
• Give As You Earn charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

Our global commitment:

Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued. 

Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life. 

Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees. 

Together, we’ll change the world through water.

Join us and be part of the change !

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

1. Brief job description

Role: Senior Philanthropy and Partnership Manager
Salary: £35,000 - £45,000 based on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Fundraising and Partnership Lead
Start date: As soon as possible
We reserve the right to close this vacancy when we receive sufficient applications for the role.

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised £3.4 million in support of our conservation partners in Africa and Asia.

3. About the Role

This is a brand-new role with the exciting opportunity to help shape and grow Save the Rhino International’s fundraising from high-net-worth individuals, charitable family trusts and foundations, and corporate partners who share our passion for conservation. As Senior Philanthropy and Partnership Manager, you will lead on building and managing relationships with both new and existing supporters, helping to secure significant funding to support our long-term goals.

You’ll be responsible for the full supporter and partner journey, from identifying and approaching new prospects, to developing tailored proposals, making personal asks, and delivering excellent stewardship. You’ll bring a collaborative approach, strong communication skills, and a flair for building lasting partnerships based on shared values and trust.

This is both a strategic and hands-on role, working closely with colleagues across fundraising and communications. It’s ideal for someone with a strong track record in philanthropy and partnership fundraising who’s ready to take the lead and make a real impact for rhinos in the wild.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 

4. Key Responsibilities

• Strategic planning and direction
  • Review and refine the philanthropy and partnerships objectives and targets within our 2025–2030 organisational strategy, annual workplans and budgets, with the aim of increasing five- and six-figure donations
     
• Prospect identification and pipeline development
  • Identify new prospects across high-net-worth individuals, family trusts and foundations, and corporate trusts and foundations
  • Maintain and develop a robust pipeline of prospects and funders, using data insights and forecasting to inform planning and prioritisation
  • Conduct due diligence to ensure alignment with Save the Rhino’s values and ethical fundraising practices
     
• Relationship building, cultivation and stewardship
  • Nurture long-term relationships with existing and prospective high net-worth individuals, charitable family trusts and foundations, corporate supporters, and Donor-Advised Funds
  • Proactively build and leverage networks, including through Save the Rhino’s Patrons and Ambassadors programmes, to unlock new opportunities
  • Assess and respond to new partnership enquiries (philanthropic or corporate), exploring alignment and developing tailored approaches
  • Design and deliver effective stewardship plans for all high-value individuals, charitable family trusts and foundations, and corporates, ensuring timely acknowledgement, reporting, and ongoing engagement
  • Collaborate with the communications and marketing team to create tailored materials and supporter journeys for corporate and philanthropic audiences, using automation where appropriate
  • Strengthen relationships over time by providing personalised impact updates through reports, conversations, thank-you notes and other meaningful touchpoints
     
• Proposal development and income generation
  • Develop and present engaging, personalised funding proposals, applications and pitches for philanthropic and corporate audiences
  • Manage grant processes related to high net-worth individuals, charitable family trusts and foundations and corporate partners, ensuring all funding requirements, deadlines and expectations are met
  • Support the wider fundraising team in managing shared donor or partner relationships as needed
     
• Data management and compliance
  • Ensure all supporter and partner activity is accurately recorded in the CRM and used effectively for relationship management
  • Manage administrative tasks, including creating invoices, preparing contracts and memorandums of understanding, and tracking income and expenditure against the budget
  • Uphold GDPR, data protection, and fundraising best practice across all philanthropy and corporate partnership activity, ensuring fundraising is ethical, inclusive and legally compliant

5. Person specification

Essential skills and experience

• Proven ability to design and implement fundraising strategies for high value donors, including developing cultivation, solicitation and stewardship plans
• Minimum 3 years’ fundraising experience with high net-worth individuals, family trusts and foundations and proven track record of securing and managing significant five and six figure donations
• Experience in developing stewardship and recognition strategies that deepen engagement and foster long-term support
• Knowledge of key sector regulations and guidance, including from the Charity Commission, Fundraising Regulator, and Chartered Institute of Fundraising, with a strong understanding of GDPR and data protection
• Experience using CRM systems and fundraising databases, with an understanding of how to apply data mining and segmentation strategies to support donor engagement and income generation
• Experience of developing high-quality funding proposals and narrative and financial reports
• Very strong interpersonal skills and emotional intelligence with the ability to build and maintain collaborative relationships across geographies and cultures
• Excellent written and verbal communication skills, with a proven ability to translate complex issues into compelling content that engages and inspires through storytelling
• Ability to work independently and accurately with attention to detail and meet deadlines as well as collaboratively as a part of cross-cutting teams across organisations
• Financial competence in budgeting, income and expenditure management

Desirable skills and experience

• Experience working within the conservation, wildlife, or environmental sector
• Experience managing partnerships, whether with corporates or other stakeholders, to deliver shared value and long-term impact
• Knowledge of international philanthropy trends and cross-border giving mechanisms
• Experience working with Donor-Advised Funds
• Familiarity with Salesforce or other CRM platforms commonly used in the nonprofit sector
• Understanding of corporate fundraising, CSR trends, or experience applying to corporate trusts and foundations

6. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

About the role:

At Grace House, SHP’s specialist 11-bed hostel for women in Camden, you’ll step into a leadership role that offers real purpose and the chance to drive meaningful, lasting change. As Service Manager, you’ll be at the helm of a pioneering service that supports women experiencing multiple disadvantage; homelessness, domestic abuse, substance use, poor mental health and the ongoing impact of trauma and exploitation. You’ll guide and inspire a skilled, passionate team dedicated to a trauma-informed, gender-responsive approach that supports each woman to reclaim safety, rebuild trust and shape a life on her own terms.

This is a unique opportunity to lead a service known for its compassion, collaborative ethos and commitment to continuous learning. The day to day brings challenge and reward in equal measure: managing a multidisciplinary team that includes project workers, an ETE specialist and a dedicated health lead; shaping practice through the lens of our Psychologically Informed Environment framework; and fostering strong partnerships with services across mental health, substance use and violence against women and girls. Every interaction is rooted in empowerment and possibility, creating space for healing, hope and opportunity.

At SHP, you won’t just grow in your role, you’ll shape it. We offer a leadership journey grounded in reflective practice, robust supervision and access to development pathways that will support you to lead not just this service, but potentially others in the future. You’ll be part of a values-led organisation where your voice counts, your impact matters and your career can truly flourish. If you're ready to lead with purpose and make a difference that lasts, this is where your next chapter begins.

Please note: This role is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.

About you:

• Leadership that inspires confidence, compassion, and accountability.
• A proven track record of working within a trauma-informed, PIE service — ideally with women or multiple disadvantage groups.
• Experience of leading and developing a team with a focus on quality, outcomes, and values-led delivery.
• A deep understanding of the challenges faced by women experiencing homelessness, and a commitment to feminist and anti-oppressive practice.
• Strong partnership skills and the ability to advocate for clients within complex systems.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th July at midnight

Interview date: Monday 21st and Tuesday 22nd July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Job Title: Health and Safety Manager                    

Salary:                        Manager £38,500 to £42,550 at 0.6 of FTE three days a week (Flexible)

Contract length:        Fixed term contract 12 months (possibility to extend)

Location:                   Hybrid working at Bow with a day working at home (Flexible)

Responsible to:        Head of HR  

About us

Thames21 is a dynamic, rapidly developing and highly successful environmental charity which is committed to transforming the River Thames and its tributaries, working hand in hand with communities.  Today, this work has never been more important. The climate emergency will affect all of us and tackling its impact will require much greater focus on our river networks. Thames21 plans to ramp up our work in response.

Thames21 has strong finances, a skilled, motivated and growing staff team and an ambitious new Five-Year Plan to deliver. The charity will deliver increasingly resilient and healthy rivers in landscapes that are closer to their natural state with an abundance of fish and wildlife; empowering and working with people to bring multiple benefits to the natural environment, to individuals and to our communities.

The role

We are looking for an experienced part-time NEBOSH or IOSH qualified Health and Safety Manager, who will lead manage and develop our health and safety requirements and responsibilities around working outside and around water.

We have a health and safety management plan which following on from our Health and Safety audit, has outlined the framework for this role and what is needed to be implemented over the next 12 months.

Main duties and responsibilities

• Work with both Head of HR and Operations Manager on certain aspects of office Health & Safety with as and where necessary
• Project manage and deliver all requirements of the new created H&S Management Plan
• Work with managers on Construction Design Management (CDM) health and safety
• Track and ensure that risk assessments are being completed within teams for events and elsewhere where required in Thames21
• Work with HR and line managers to ensure that Standard Operating Procedures (SOPS) are created, updated and reviewed periodically
• Deliver the H&S induction session with new joiners when and where applicable
• Work with the Operations Manager to ensure vehicle checks are conducted in accordance with the vehicles policy, and that all drivers are trained in the use of the inspection checklists and all aspects of vehicle inspection.
• Compile a quarterly incident report to the Head of HR
• Manage the incident reporting system, escalating serious incidents (including risks) to senior management

• Manage a programme of safety audits to reporting these to the management team
• Manage and run the quarterly H&S group meetings and keep track of progress of actions that have been assigned
• Conduct training sessions on other related health and safety as and when required
• Other duties commensurate with the role

For more details on the role, please see the attached Job description. 

Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.

The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Please visit our website to download an application pack

Closing date for applications: 28 July 2025 at 9am

Interviews will take place on: 6 August 2025 

Are you passionate about the wellbeing of people and the planet?

Can you engage people through effective communications and events?

If so, we’d love to hear to hear from you.

We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.

We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.

They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.  

Note

• We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
• We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
• All appointments to the Network of Wellbeing are subject to a six-month probation period.

To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation. 

We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.

Hours: Part-time, 28 hours per week.

Contract: Fixed term to start ASAP until 18th December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have. 

We are open to applications from freelancers.

Interviews will hold on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

At Peaceful Solutions, we believe in the power of retail to change lives. We’re on the lookout for an Area Manager to drive success across our vibrant charity shops in NW London. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help the local community and generate unrestricted income to fund conflict resolution Services.

Hours: 40hrs per week over 5 days
Contract: Permanent full time 

Line Manager: CEO

Duties and responsibilities:

1.Lead and Develop Shop Teams

You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.

2. Drive Sales and Maximise Profit

You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for the Centre for Peaceful Solutions (CPS).

3. Support and Deliver the Retail Strategy

Working closely with the CEO and Administrative Officer, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.

4. Ensure Operational Excellence and Compliance

From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.

5.Build Relationships and Promote the Brand

You’ll act as an ambassador for Peaceful Solutions in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.

6. Provide Flexible Shop Cover and Support Growth

This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across London

Person Specification:
We’re looking for someone who:
• Brings proven experience in retail management, with 3-5 years in a charity shop
• Is a confident people manager with a passion for coaching and motivating teams
• Thrives in a dynamic, field-based role
• Understands the power of community engagement and high-impact visual merchandising
• Is hands-on, proactive, and solution-focused
• A full clean driving licence and access to your own vehicle

Benefits:
• Salary £40,000 rising to £42,,500 after 3 months probationary period.
• A collaborative, supportive work culture
• Pension
• Company sick pay
• The satisfaction of knowing your work supports  The Centre for Peaceful Solutions in delivering a programme to provide conflict resolutions services.
Field-based across our shops in NW London (one shop in west London)

Operation Christmas Child UK (OCC) has implemented a strategic volunteer ministry, investing in teams of volunteers who will multiply themselves and hugely extend the reach of OCC’s mission.

OCC is the world’s largest shoebox appeal where Samaritan’s Purse, together with local churches here and overseas, distributes from the UK 1/4 million gift-filled shoeboxes annually to children in need overseas and in so doing demonstrates God’s love in a tangible way while sharing the Good News of Jesus Christ.

A resourceful and energetic Regional Manager is needed to recruit, select, equip, and lead teams of volunteers throughout the 32 London boroughs.

You will be passionate about developing others towards highly effective ministry, teamwork and increased personal competency.

You will also directly engage churches to participate in OCC in areas not yet covered by Connect volunteers. A special opportunity will be engaging London churches that have partnered with our sister ministry, Billy Graham Evangelistic Association for the June 2025 God Loves You Tour London.

You will be confident to take initiative with people and projects and also have good administrative and organisational skills. You will also enjoy envisioning the numerous volunteers who participate in the OCC shoebox appeal each year.

You will enthusiastically support the Christian purposes of OCC and Samaritan’s Purse and be committed to the value of well-equipped volunteers and to developing them further. Candidates will have proven people and project management and administrative experience in the workplace and be educated to A levels or ideally Degree level.

This role is based in region, and so prospective candidates should currently live in the region and provide their own transport for which defined expenses will be paid.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £38,000- £40,000 per annum (based on experience)

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
• Maintain the Visitor Management System and ensure it is used appropriately and consistently

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility (Fire Safety designated person)

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Previous experience in Lease management
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,
• or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Safeguarding training (can be trained on the job).

Please submit your CV and cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.