Policy research manager jobs in horton kirby, kent
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.
Chief Finance Officer
We are looking for a Chief Finance Officer to lead the strategic direction and operational excellence of the organisation’s financial functions.
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
If you are passionate about making a meaningful difference through strong financial stewardship, then we want to hear from you!
Position: Chief Finance Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with the Executive Team and second stage with the Chief Executive and representatives from the Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief Finance Officer, you will lead the strategic direction and operational excellence of the organisation’s financial functions, with overarching responsibility for financial control, reporting, planning and analysis, and finance operations. You will ensure robust financial stewardship, support data-driven decision-making, and enable long-term sustainability and growth through strong financial leadership and insight.
This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief People Officer, and Chief Business Improvement and Technology Officer. Together, you will shape the organisation’s strategy, culture, and delivery.
If you are excited by the opportunity to lead the effective management of the charity’s finances whilst helping to grow the important work of the organisation and to be part of a collaborative leadership team, then we would love to hear from you.
About You
You will be passionate about making a meaningful difference through strong financial stewardship and have substantial senior finance leadership experience, ideally within a charitable, social care, health, or values-led organisation.
You will have/be:
- Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) with a strong understanding of charity finance and Charities Statement of Recommended Practice (SORP) requirements.
- Proven success in strategic financial planning, budgeting, and risk management in a complex, multi-stakeholder setting.
- Demonstrated ability to manage audits, lead financial reporting, and ensure regulatory compliance.
- Experience supporting income diversification, including contract-based services, fundraising, and trading subsidiaries.
- Strong track record of building and leading high-performing finance teams, including business partnering and cross-functional collaboration.
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as CFO, Head of Finance, Director of Finance, Head of Finance and Operations, Chief Finance Officer, Deputy CFO, Deputy Head of Finance, Deputy Director of Finance, Deputy Head of Finance and Operations, Deputy Chief Finance Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Officer £32,000 per annum (pro-rata) plus London Weighting if successful candidate is located in London
This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation.
The successful candidate will grow 1MM’s community of employers and volunteer mentors and will support the CCO with growing the corporate income stream.
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Are you energised by hitting targets and building lasting partnerships?
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Do you love turning ideas into income and conversations into opportunities?
1MM Business Development Officer main tasks include:
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Developing, own and executing 1MM’s employer and mentor recruitment strategy
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Researching and identifying new employer and mentor opportunities - including new markets, growth areas, trends, partnerships, or new ways of reaching mentors.
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Sourcing enough new mentors (on top of 1MM’s existing base) to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available. This year the target is 1600 mentors and will double per year for the next two years.
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Building a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis through employer, professional and community networks.
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Generating leads and cold call prospective employer and mentor partners. Tracking and updating all relationships on Salesforce.
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Fostering and developing relationships with partners and sponsors so that you can generate repeat mentors as well as finding new opportunities
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Working closely with 1MM colleagues to handover the mentor relationships to the right people across departments.
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Supporting the CCO to grow 1MM’s corporate income stream by doing market research and mapping employers who support CSR, ESG, Diversity and Community Engagement strategies.
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Presenting with CCO to potential employer partners, hosting stalls at employer conferences and engaging staff networks.
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Working with the Social Media and Marketing Executive to identify marketing campaigns and collateral in order to attract and recruit mentors.
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Meeting all quality assurance KPIs.
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Providing regular reports on progress related to the role.
Person Competencies
This sets out the ten competencies we are seeking for this role. Please ensure that your CV demonstrates how you meet all of the competencies. In your Covering Letter you should highlight how you demonstrate the essential competencies in more detail. You may include voluntary, unpaid and paid work.
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At least 12 months relevant business development work experience (Essential)
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Experience of working in a target orientated environment, and to ambitious targets (Essential)
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Experience of outreach and engagement to secure employer partners (Essential)
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Superb attention to detail.
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Excellent relationship management skills, particularly at a senior level.
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A demonstrated knowledge of or a passion towards mentoring and social action.
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Comfortable with presenting to groups online and in-person.
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Comfortable with IT systems in general, specifically the MS365 suite and Salesforce.
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Confident and self-motivated with high standards of quality and the ability to stay focused in the face of changing priorities.
The role offers:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change.
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A unique opportunity to work across the business, public and third sectors to develop innovative ways of harnessing the potential of young people in the United Kingdom.
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An exciting opportunity to shape a growing organisation.
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Access to an Employee Assistance Programme.
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Monthly Team Learning and Development sessions to enhance your personal development.
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15 hours per year volunteering allowance.
Terms and Conditions: This is a full-time role with an initial 6-month contract (continuing subject to funding). This role can be done remotely from within our main regions (Greater London, Greater Manchester, Cardiff City Region), with one day in the office per week if located within 45mins of a regional office location.
Remuneration and benefits: Salary bracket of £32,000 per annum (pro rata) - London Weighting will apply to those living in London. Up to 6.5% employer pension contribution and 25 days holiday per year (pro-rata) plus 3 concessionary days over Christmas.
How to apply
Application is made by submitting a CV and a Cover Letter through the CharityJob portal.
The Cover Letter should detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4.
Applications without a cover letter will not be considered.
One Million Mentors provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One Million Mentors will be subject to the following checks prior to your start date:
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A self-disclosure form
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A satisfactory Disclosure and Barring Service (DBS) check
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Receipt of satisfactory references
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Proof of eligibility to work in the UK
Applications should include your notice period and two referees where possible, to be contacted with your permission.
We will be carrying out rolling interviews for this role so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Friday 25th July 2025, but we reserve the right to close this application early.
We regret that we will only be able to offer feedback to shortlisted applicants.
To transform our society by connecting one million young people with one million opportunities.





We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.
This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.
You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.
You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.
We have a rewarding and varied opportunity for a Community Based Dementia Adviser to join us covering Southwark and Lambeth. The successful candidate will be delivering advice and guidance to people, families and carers affected by dementia. Working as part of the Alzheimer’s Society Lambeth team and the Southwark and Lambeth Memory Service you will support newly diagnosed clients to navigate support and services from the London Borough of Lambeth, who are referred to our service.
There is no direct care element to the Community Based Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia. This role supports people in their homes where we interact face to face, over the telephone and virtually to give people the tools and knowledge to make informed decisions about their future. The Alzheimer’s Society are proud to have a small but passionate and diverse team with a welcoming and supportive culture.
Hours: 17.5 per week (to be agreed hours must be between 8am and 6pm Monday to Friday)
Contract: Fixed Term Contract for 9 months
Location: Community based with regular travel across Southwark and Lambeth
Interviews: 29 July 2025 via Teams
You will;
- offer a vital and compassionate advice service to support and guide those affected by dementia.
- provide community based, face to face services for an increased level of support for more complex cases.
- manage referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- signposting clients to a choice of suitable other sources of help, where appropriate.
You will have;
- an understanding and passion for supporting people with additional support needs.
- ability to prioritise and manage your own workload.
- a varied communications style to adapt to a wide cross section of audiences.
- IT skills to navigate patience or client databased to keep meaningful and confidential records.
- ability to travel across Lambeth and regular visits to the service.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Chief People Officer
We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda
If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
Position: Chief People Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.
You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.
Together, you will shape the organisation’s strategy, culture, and delivery.
If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.
About You
We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.
You will have:
- Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
- Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
- Strong track record of leading EDI initiatives that promote inclusivity and diversity.
- Experience in organisational development, including change management, learning and development, and performance management.
- Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
- Membership of CIPD.
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Communities Lead will lead the development and delivery of the Communities of Hope strand of the project. You’ll ensure that the Hope and Healing network, practitioners and activists have support and guidance to deliver an approach to community work that is trauma-informed and community-led.
You will manage the Hope and Healing Practitioners (likely from Year 2) and support partners in local communities. You'll work together to build capacity within local community pilots and projects, whilst also building wider connections at different levels of local systems to bring about meaningful and sustainable change.
You will play a key role in supporting project partners as well as local partners and activists, enhancing their knowledge of trauma-informed, strengths-based and asset-based community development approaches. You will help ensure that learning is gathered and disseminated, including examples of theory into practice.
You will be a person who can connect with communities in a meaningful way and who understands the pressures and realities for practitioners on the ground. You’ll be able to take the lead from what is strong, and bring local resources, assets and different people together to create hope and conditions for community-led healing. You’ll share your experience and expertise to help develop our wider work at Platfform.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our website).
Events at Unifrog
Whether we’re hosting our annual conference for 300 teachers and advisors in the UK, delivering networking events for international school counselors across the world, or bringing together professionals from across the university and employer sectors to provide them with networking opportunities and unique insights into our student audience, we strive to make our events as engaging and useful as possible.
All events at Unifrog are created to best support our students, teachers and advisors, and our university and employer partners at key stages of the academic year:
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In-person conferences give UK teachers and advisors the chance to connect with top universities and employers, keep up-to-date with the latest in careers education, and network with the Unifrog team.
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International networking events take place in Europe, the Middle East, and Asia to facilitate one-on-one conversations between university representatives and international school counselors, giving counselors the valuable opportunity to get tailored advice and guidance relevant to them and their students.
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We also run loads of virtual events throughout the year for all our different audiences, including large scale virtual university and apprenticeship fairs for students.
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In addition, Unifrog’s partner-facing teams attend external conferences and events across the globe to network with partners and prospective partners. The Events team makes sure they have all the conference kit and marketing materials they need to be successful.
What you’ll do
As Events Assistant, you’ll play a key role in supporting the team to make sure all our events are delivered to the highest standard. You’ll be working closely alongside our Head of Events and Events Leads as part of our growing Marketing team to make sure all our events help students to make informed decisions about their next steps.
In-person events:
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Work alongside the Event Lead, the main point of contact for Unifrog’s in-person conferences and events, to support the planning and delivery of these events and make sure they’re a success.
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Play a key role on the day - lead on the set up and pack down of events and be an expert on the event logistics, on hand to support attendees, the Event Lead, and the rest of the Unifrog team.
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Manage the registration desk and welcome attendees as they arrive, giving them a fantastic first impression of the event and helping them with any questions they may have.
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Support with research and planning future events, including conducting initial site visits.
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Support with writing and sending conversion and follow-up emails for events.
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Draw on your own experiences to make sure that all our events are relevant and provide value to our different audiences.
Virtual events:
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Work alongside the Event Lead, the main point of contact for Unifrog’s webinar series and university fairs, to support the planning and delivery of these events.
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Ensure the smooth running of our university fairs. Become an expert user of the iVent platform – send reminders of session start times, spark conversations on the chat function, and solve any technical issues.
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Act as a host for some of our events – run live sessions, field questions from participants, and facilitate discussions between our expert panelists.
External conferences:
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Provide ad hoc support with the logistics of our conference equipment and make sure equipment and materials are delivered to external conferences and returned to the office in time.
Other responsibilities:
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Support with our events inbox to make sure all emails are responded to in a friendly and professional manner within 24 hours (excluding weekends and holidays).
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Develop an in-depth understanding of our different audiences.
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Support the wider Marketing and Events team with ad-hoc requests.
What we’re looking for
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An experienced and confident events professional who enjoys working collaboratively with colleagues and stakeholders at in-person events, brings positive energy to the team, and is excited by the opportunity to support events around the world
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Experience in organising events, especially in-person events
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Highly organised and happy to have responsibility for different projects and deadlines
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High level of attention to detail
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Excellent communication skills - both in person and written
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Confident with Google sheets and docs as well as Zoom, and happy to learn new platforms such as iVent
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Comfortable working both as part of a team and independently, and able to take the initiative
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An interest in the education sector
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love organising events, and are an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll regularly be working with:
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The Events team, including our Head of Events and Events Leads
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The wider Marketing team, including our Head of Marketing and Marketing Leads
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Our partner-facing teams: Higher Education, Employer, UK schools, and International schools teams
You’ll be line-managed by Unifrog’s Head of Events
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£30,000 - £31,000 per year, depending on experience (Grade A).
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Fixed-term contract until November 2026.
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Split your time between working remotely and at our office in Hoxton, London (minimum of two days per week).
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Wednesday 23rd July 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. In your opinion, what are the top three things that would make an in-person teacher conference in the UK a success? (250 words)
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iii. Can you describe a time during an in-person event when you noticed a potential problem and took initiative to resolve it before it became a bigger issue? (250 words)
Stage 2: Phone interview (15 minutes)
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The next stage of the application process will be a short phone interview.
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 4th August.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.