Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
RESPONSIBILITIES:
Income Generation
• Develop funding strategies for prospective trusts, identifying the strongest organisational and project matches and recommending the most effective approach.
• Write and submit tailored and effective funding applications to meet agreed income targets.
• Monitor application deadlines and ensure timely submission.
• Work with colleagues to gather, interpret and present service data, outcomes and financial information to produce high-quality, evidence-based funding proposals and reports.
• Contribute to the development of larger or more complex funding proposals, working alongside the Trusts and Foundations Manager and colleagues across the organisation.
• Contribute ideas that help Back Up’s Fundraising team develop innovative approaches to trusts fundraising, stewardship and donor engagement.
Relationship Management and Stewardship
• Ensure compliance with funder requirements by preparing and delivering high-quality impact reports and other agreed reporting, demonstrating how their contributions have been used.
• Act as the primary point of contact for trusts and foundations within your portfolio, building trusted relationships.
• Develop and deliver an engaging, year-round stewardship programme that goes beyond grant reporting, creating meaningful opportunities for funders to see the impact of their support through tailored communications, multi-media updates and personalised engagement.
Other
• Use application outcomes, funder feedback and sector learning to continually improve proposal quality, stewardship and trusts fundraising performance.
• Work collaboratively with colleagues across the organisation to gather information for compelling stewardship, cultivation, proposals and reports and maintain a deep understanding of the impact support provides to those with a spinal cord injury.
• Monitor trends in grant-making and maintain an understanding of developments affecting people with spinal cord injury to strengthen funding proposals.
• Contribute to Trusts processes for recording and sharing useful resources.
• Maintain accurate records of trust and foundation activity, ensuring Salesforce CRM and pipeline information is up to date and supports effective relationship management, reporting and forecasting.
• Use CRM, service data and organisational insight to support prospect research, develop compelling funding applications and identify opportunities for growth.
• Be an ambassador for Back Up and be part of the team at occasional Back Up events.
PERSON SPECIFICATION
Candidates must fulfil the following essential criteria:
Essential
· Experience in trusts and foundations fundraising with the ability to identify funding opportunities and develop successful funding proposals.
· Confident using technology, including CRM systems and AI-assisted tools and spreadsheets, to support research, prospecting and proposal development while maintaining high standards of accuracy and judgement.
· Highly organised and able to manage multiple deadlines.
· Excellent written communication skills, with the ability to translate complex information into clear, engaging and persuasive funding proposals and reports.
· Able to balance attention to detail with strategic thinking.
· Strong numeracy skills and confidence working with budgets and financial information.
· Comfortable building relationships with senior volunteers, trustees and funders.
· Resilient and motivated, with a proactive approach to the challenges of trust fundraising and achieving income targets.
· A proactive approach to working towards targets.
· A strong team working approach.
· Willing and able to work occasional evenings/weekends and travel.
Desirable
· Experience in major donor fundraising, philanthropy or corporate partnerships.
· Understanding of spinal cord injury and/or disability issues
· Understanding of charity finance and/ or project budgeting.
· Experience supporting donor cultivation events
· Experience producing supporter communications, presentations or impact reports.
· Experience working with trustees, senior volunteers, ambassadors or high-net-worth individuals.
How to apply:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.
Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events.. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.
You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.
This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit an up-to-date CV (of no more than two A4 pages) and complete the questions provided to be considered for this role.
NB Your application should reflect your own skills and experience. While you may use tools such as AI for idea generation or basic proofreading, your responses should not be generated by AI. If responses appear to be predominantly AI-written we reserve the right to exclude applications from shortlisting.
The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London / Sheffield
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Some travel may be required with in the UK
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity for someone with research experience to work within a team of experts in research strategy development, research delivery and research policy, to communicate the outputs of our research funding to diverse stakeholders across the charity.
About the role
You will work within a dynamic and friendly team to help support our Research Programme Managers to develop and manage the Arthritis UK research portfolio. This will include collating and monitoring data from diverse sources to help provide oversight of our funded research. You will also work closely with other colleagues to translate our research outputs into a format that is clear and impactful to help teams across the charity achieve their strategic objectives.
You will work across a diverse range of projects and will liaise with a wide range of teams from across the charity to help us to tell the story of our research investment.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
Help build meaningful relationships with communities most impacted by the criminal legal system and ensure their voices inform research, policy and advocacy.
We're looking for a Community Engagement Coordinator to join UNJUST and support the development and delivery of community engagement activities that amplify lived experience, build trust, raise awareness and contribute to our research, policy and advocacy aims.
Working closely with colleagues across the organisation, you'll build and maintain relationships with community groups, grassroots organisations and individuals with lived experience of the criminal justice system. You'll design and deliver engagement events, facilitate workshops and listening sessions, promote opportunities for community members to get involved in UNJUST's work and help develop creative, ethical ways of gathering and sharing lived experience stories.
The role also includes co-creating programmes and materials with communities, supporting content creation for social media, recruiting interns and volunteers from impacted communities, and representing UNJUST in relevant forums, networks and coalitions.
We're looking for someone with experience in community engagement, organising or outreach, strong relationship-building and communication skills, and an understanding of racial justice and the UK criminal justice system. You'll be committed to UNJUST's mission, values and anti-racist working practices, and be comfortable working independently as well as collaboratively.
UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.
Challenging discrimination within the Policing and the Criminal Legal System
The client requests no contact from agencies or media sales.
The Road Safety Trust Job Description
Governance Administration Officer
JOB TITLE: Governance Administration Officer
RESPONSIBLE TO: Governance & Compliance Manager
LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.
CONTRACT: Permanent
HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)
SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)
CLOSING DATE: 16 August 2026
TO APPLY: CV and Covering Letter Required
About The Road Safety Trust
The Road Safety Trust (RST) is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.
The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.
The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).
Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
Please visit the RST website to see how your personal data will be used.
Role Overview
The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.
Primary Responsibilities
Governance
1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.
2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.
3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.
4. To ensure documentation in relation to RST Trustees is maintained appropriately.
5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.
6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.
7. Provide support for the internal audit programme, coordinating audit meetings, compiling documentation and assisting with actions and reports.
8. Support risk management information, including risk registers other compliance activities.
9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.
10. Support the preparation of the annual report and organisation of the AGM.
Administration
11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.
12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.
13. Contribute to the organisation of events, workshops and conferences as required.
14. To support the finance function of the Trust as appropriate.
15. Identify and contribute to improvement of processes and procedures.
16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.
17. Support with cover for the rest of the administration team as required.
18. Undertake any other duties reasonably required by the role.
The client requests no contact from agencies or media sales.
The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.
The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.
Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.
Develop an annual fundraising plan, alongside the Head of Finance and CEO.
Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.
Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.
Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.
Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.
Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.
Analyse data and feedback collected through outcomes processes for report writing.
Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.
Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Please see job description for full details.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, WhatsApp, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
Answer incoming calls from victims of hate crime with empathy and professionalism.
Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
Maintain strict confidentiality in accordance with data protection and safeguarding policies.
Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
Participate in supervision, debriefs, team meetings, and reflective practice sessions.
Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
Contribute to service evaluation and team-wide improvements.
Deliver informative presentations on reporting processes and service pathways to different audiences, ensuring information is clear, accessible, and appropriate to the audience.
Support stakeholder engagement with police, local councils, and relevant partner agencies to strengthen reporting pathways, referral processes, and community confidence.
Deliver helpline services during evenings and weekends as a required part of the rota, ensuring appropriate coverage for service users outside standard office hours.
Carry out general office administration tasks, attend relevant internal and external meetings, and support day-to-day service coordination as required.
Undertake online monitoring and related reporting activity during quieter periods or downtime on the helpline, in line with organisational procedures and priorities.
Work as part of a small, supportive team.
Person Specification:
Experience in helpline, support work, or similar client-facing roles.
Understanding of hate crime and its impacts, particularly on Muslim communities.
Excellent listening, communication, and note-taking skills.
Ability to manage emotional content and maintain professional boundaries.
Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
Excellent understanding of British Muslim communities, their diversity, and everyday practices.
Ability to work independently and manage time effectively in a remote/hybrid setting.
Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
Commitment to the values of equality, diversity, and inclusion.
Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid August. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
Date posted: 8 July 2026
Salary: £45,168 per annum with excellent benefits
Contract type: Permanent
Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high-quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI Strategy.
About the role
The Programme Officer role sits within our Health & Inequalities Directorate, which is focused on the ‘building blocks’ that make up good health and how health can be promoted outside of formal health systems and services, especially for those experiencing the greatest inequalities. You will work as part of the Health & Inequalities Directorate’s embedded Portfolio Management team to support the delivery of our Health & Inequalities programmes and projects.
The role will act as programme support on a suite of projects and programmes, working closely with content leads on aspects of the design, implementation, delivery and management of a range of projects within our three overarching Health & Inequalities themes: Health and the Economy; Public Health Led Prevention and Cross Sector Action (including our Health Equals campaign).
As Programme Officer, you will work closely with our expert colleagues, supporting them to navigate our internal funding and procurement processes, and in setting up projects for success by implementing and overseeing a project management approach. You will be involved in a variety of projects and programmes, from projects focused on research and analysis, to events, test and learn programmes, agency contracts and partnerships.
You will be responsible for ongoing programme/project oversight and governance, and updating internal systems, such as on project progress, budget management and risks. You will also support the wider governance of our three overarching themes, supporting the leads with preparing and delivering oversight meetings and maintaining records on how our portfolio of work is progressing.
You will be part of an enthusiastic and friendly team, who are strongly committed to putting health and inequalities at the heart of decision making and building a healthier UK. You will also be part of a cross-organisation community of project and programme managers, working together to share expertise and drive best practice across the organisation.
To find out more about the role and what we are looking for, please read the job description.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Wednesday 22 July 23:59
Interview dates:
First stage: Thursday 30 July (online)
Second stage: Wednesday 5th August (in person at our London offices)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Description and Person Specification
Job title Participation Manager
Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.
Length of contract 12 months
Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision: People shaping their health and care.
Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.
We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.
At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:
· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.
We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.
Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.
You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.
Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.
You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.
Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.
Responsibilities
Lead the development and delivery of funded participation projects
Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:
· Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact
· Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work
· Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration
· Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting
· Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence
· Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact
· Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work
Deliver coaching and engagement programmes
Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:
Contribute to wider participation programmes
Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:
· Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme
· Support the involvement of lived experience partners, members and partners in funded projects and engagement activity
· Ensure alignment across programmes and share learning between project delivery and participation infrastructure
General
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
· Strong commitment to equity, inclusion, and reducing health inequalities
· Proactive, flexible, and responsive, with a willingness to work in complexity
· Comfortable working both collaboratively and independently, taking ownership of delivery
· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
· Energised by variety, able to work across diverse themes while identifying connections and opportunities
Skills and abilities
· Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion
· Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans
· Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action
· Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines
· Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations
· Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences
· Strong communication skills, including the ability to produce clear, accessible written outputs and presentations
· Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes
Experience, knowledge and understanding
· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
· Experience of facilitating workshops, events, or participatory sessions
· Understanding of the health and care landscape
· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
· Coaching and/or quality improvement qualifications (desirable)
· Lived experience of disability, caring responsibilities and/or inequality (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.
You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is 5pm on Thursday 30th July.
The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Participation Manager
Job Description and Person Specification
Job title Participation Manager
Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.
Length of contract Permanent
Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.
Reports to Director of Evidence and Improvement
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision: People shaping their health and care.
Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
· Finding common cause across communities and conditions by working with member charities and those they support.
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The Role
At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.
We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.
At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:
· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.
We are looking for a Participation Manager who can manage our lived experience programme, our membership scheme and our partnership scheme. This role will ensure that where there are opportunities for people and communities to shape health and care, National Voices has the right relationships, processes and support systems in place to connect decision makers with our Lived Experience Partners, members and people with lived experience.
The Participation Manager will:
· Lead National Voices’ Lived Experience Partner programme by strengthening engagement and participation, investing in members’ knowledge, skills and confidence, and ensuring lived experience insights shape our work.
· Lead National Voices’ membership scheme by driving engagement, retention and inclusion, strengthening member relationships, embedding member insights across the organisation, and overseeing satisfaction, records and knowledge management.
· Lead National Voices’ scheme by managing partner engagement, retention and recruitment, overseeing delivery of the partnership offer, and ensuring partners receive high-quality advice, insight, connections and access to relevant people and communities.
· Develop and deliver funded projects, supporting income generation and securing resources to advance National Voices’ strategic priorities.
The Participation Manager will work in collaboration with:
· Policy and communications colleagues who have worked hard to ensure when we capture insights from people and communities, we have established relationships and ways of communicating with key players in health and care so that insights collected lead to impact.
· Research and insight colleagues who have expertise around qualitative research methods and inclusive engagement, who regularly deliver high quality qualitative research on a range of topics and on a range of topics – often focussed on surfacing the experiences of those least well served by health and care services.
· Colleagues across the organisation who lead and contribute to member and partner benefits, including policy forums, networking opportunities, events and other engagement activities.
The Participation Manager will play a central role in ensuring National Voices’ lives its values around meaningful participation so that in both our internal and external work people and communities are engaged in a timely and inclusive way, using methods that ensure their input is heard and acted upon, and their knowledge, priorities, and contributions are recognised and fairly valued.
Responsibilities
Lead our Lived Experience Partner programme
National Voices’ Lived Experience Partners are a group of 15 people who have significant experience of navigating the health and care system, expertise in meaningful participation and who have received training and support to enable constructive and strategic input into improving health and care. The majority of Lived Experience Partners have also accessed learning around coaching and are regularly matched into coaching relationships with senior leaders in health and care. Your role will be to:
· Deliver meetings where our Lived Experience Partners have opportunities for peer learning and opportunities to influence live pieces of work.
· Gather insights from our Lived Experience Partners on how they are experiencing working with National Voices and how they want to grow.
· Ensure our Lived Experience Partners are supported to grow in their knowledge, skills and confidence to influence decision making – through 1:1 catch ups, training and more.
· Lead our work matching Lived Experience Partners in high quality coaching relationships with senior leaders in health and care, ensuring that coaching duos have the support they need to gain value from the relationship.
· Diversify and grow our network of Lived Experience Partners as needed.
Lead our membership programme
National Voices’ members are a group of over 200 not-for-profit organisations who serve a diverse range of communities, including: condition-specific charities - such as Diabetes UK, Allergy UK and Lupus UK; equality charities - such as the Caribbean and African Health Network, Groundswell and National Ugly Mugs; other health, care and community based organisations – such as Compassion in Dying, Pain UK and Patient Information Forum. Our members include some of the biggest and smallest charities in England. They connect us with the experience of millions of people. Your role will be to:
· Direct the activities of our membership working group, taking lead responsibility for member engagement, stewardship, renewals, support and retention.
· Deepen the relationship with our membership, ensuring that we have the structures in place to understand their ambitions, insights, practice and ideas.
· Collaborate with colleagues across the team to ensure our members’ insights become more central to everything that we do.
· Diversify and grow our membership.
· Oversee our annual survey on member satisfaction.
· Oversee improvements in records and knowledge management.
Lead our partnership programme
National Voices’ Partners are a small group of impactful organisations who want to join National Voices in achieving our mission of making what matters to people matter in health and care, including the Nuffield Trust, the Kings Fund, the Nursing and Midwifery Council and others. Your role will be to:
· Take lead responsibility for engagement, stewardship, renewals, support and retention of organisations in our partnership scheme.
· Oversee the delivery of the partnership offer – co-ordinating requests which come from partners and collaborating with colleagues, members and Lived Experience Partners to ensure partners receive high-quality advice, insight, connections and access to relevant people and communities.
Develop and deliver funded projects
· Identify opportunities for collaboration, partnership and income generation that support our strategic priorities – leading on selected funding bids and supporting others as required.
· Develop ideas into clear, fundable proposals and secured projects. This may include designing and delivering activity such as workshops, coordinating advisory or lived experience groups, undertaking qualitative research, facilitation and engagement work.
· Plan confidently and realistically across lived experience workstreams, taking accountability for delivery, spend, and completion of agreed outcomes.
· Manage projects, programmes and budgets in partnership with colleagues and stakeholders, putting in place effective systems to ensure timely, high-quality delivery and reporting.
General
· Follow organisational processes to measure, monitor and communicate the impact of our work
· Support good project, financial and data management
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
· Strong commitment to equity, inclusion, and reducing health inequalities
· Proactive, flexible, and responsive, with a willingness to work in complexity
· Comfortable working both collaboratively and independently, taking ownership of delivery
· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
· Energised by variety, able to work across diverse themes while identifying connections and opportunities
Skills and abilities
· Strong project and/or programme management skills, with demonstrable experience delivering complex, multi-stakeholder work
· Excellent organisational skills, including the ability to prioritise, plan, manage risk, and maintain high-quality delivery
· Strong communication skills, including the ability to translate complex insight and evidence into clear, accessible outputs
· Confident relationship and stakeholder management skills, including working with partners, subcontractors, and commissioned work
· Excellent facilitation and presentation skills, including delivering workshops and events to diverse audiences
Experience, knowledge and understanding
· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
· Experience of facilitating workshops, events, or participatory sessions
· Understanding of the health and care landscape
· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
· Coaching and/or quality improvement qualifications (desirable)
· Lived experience of disability, caring responsibilities and/or inequality (desirable)
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
Application guidance
Please submit a CV and cover letter to apply. We are also recruiting a 12 month fixed term Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear when applying.
Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.
You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.
Please specify any access or other requirements of which we need to be aware for the online interview.
The deadline for applications is 5pm on Thursday 30th July.
The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating meaningful change and supporting projects that improve outcomes for communities and service users? Join our team as a Projects Officer and play a key role in delivering impactful initiatives, building strong partnerships and helping shape the future of our services.
We are looking for an organised, proactive and relationship-focused individual to join our team as a Projects Officer. This is an exciting opportunity to work at the heart of project delivery, supporting the development of innovative services and collaborating with internal teams, external partners and people with lived experience to create positive change.
Working closely with the Partnerships & Projects Manager, you will provide essential coordination and administrative support across a range of projects, ensuring they are delivered effectively, on time and to a high standard. You will be a central point of contact, helping to connect teams, stakeholders and service providers while supporting the smooth running of meetings, events, campaigns and partnership activities.
You will play a key role in maintaining strong relationships with stakeholders, supporting engagement with our Lived Experience Steering Committeeand helping ensure that the voices and experiences of service users inform the development of our work. You will also contribute to service development, process improvement, fundraising activity, research projects and campaigns that promote positive change across public, privateand voluntary sectors.
This role is ideal for someone who enjoys variety, thrives in a collaborative environmentand has excellent organisational skills. You will manage competing priorities, coordinate project milestones, maintain accurate records, produce reports updates and ensure project information is captured effectively through our CRM systems in line with GDPR, AQS standards and organisational policies.
You will bring energy, attention to detail and a commitment to making a difference. In return, you will have the opportunity to contribute to meaningful projects, work alongside passionate colleagues and partners and play an important part in the continued growth and impact of our organisation.
Our client, Parkinson's UK, is looking for an enthusiastic and well organised public affairs professional, with a good knowledge of how policy change works in Westminster and Whitehall. You’ll support their work to raise the profile of Parkinson’s UK, increase awareness of Parkinson’s and build strong relationships with Parliamentarians and civil servants. Supporting the policy advisers, you’ll keep a close eye on developments in Parliament and support colleagues in the devolved nations in their Parliamentary work.
Role (What you'll do)
Candidate (What you'll bring)
How to apply
To be considered, please send a copy of your CV, together with a supporting statement (max 2 sides of A4) fully demonstrating how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description, via the Redirect button.
Please note that this is not an entry-level role. We can only consider candidates who clearly demonstrate experience working within a public affairs/political environment. For example, you might be working for an MP, or within a charity/NGO policy/influencing team or within a public affairs agency.
Due to timing, we are ideally looking for candidates with no longer than one month's notice.
Please note that you must already have the right to work in UK to apply for this role.
Closing: 12pm, Tuesday 28 July
Interviews: Wednesday 5 and Friday 7 August (online)
Start date: As soon as possible
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Everyone deserves good mental health.
The Mental Health Foundation is the UK's leading charity focused on the prevention of poor mental health. For more than 75 years, we have combined research, policy, campaigning and public engagement to challenge the causes of poor mental health and drive lasting change.
Today, mental health outcomes across the UK are worsening, particularly for children and young people. While services remain focused on responding to crisis, we believe prevention must become the foundation of the UK's approach to mental health. Our new five-year strategy, ‘A Call to Act: Fighting for Prevention in Mental Health’ sets out an ambitious vision to achieve that change.
Why we are recruiting
After eight successful years, our current Chief Executive will be stepping down, creating an exciting opportunity for a new leader to guide the Foundation through its next phase of growth and impact.
The organisation enters this transition from a position of strength: a clear and ambitious strategy, a talented and committed team of around 70 staff across the UK, strong finances, a respected national profile, a supportive Board and committed Chair.
The opportunity
As Chief Executive, you will be the chief ambassador of the Foundation. You will lead the delivery of our new strategy, strengthen our influence with governments, policymakers and partners, and ensure we continue to grow our impact and income.
Working closely with the Board, a highly capable Senior Leadership Team, supporters and partners, you will champion prevention as the solution to the UK's mental health crisis, helping to shape policy, public understanding and systemic change across our priority areas:
· Championing prevention: so that we can prevent mental health problems before they take root, tackling the causes instead of waiting to treat the symptoms.
· Online worlds: so that people are protected from harm and are more mentally healthy in their online activity.
· Bullying and discrimination: so that children and young people are protected from the life-long harms these can lead to.
· Working lives: so that young people can thrive in mentally-healthy workplaces that support their wellbeing.
This is an opportunity to lead one of the UK's most respected charities and improve the lives of millions of people.
Who we are looking for
We are seeking an inspiring, values-driven leader with the credibility, ambition and vision to take the Foundation forward.
You will bring:
Knowledge of mental health, public health, prevention, related research, or campaigning would be highly advantageous, though we welcome applications from candidates with transferable leadership experience and relevant insights from closely adjacent or intersecting sectors.
Join us
This is a rare opportunity to lead a nationally respected organisation at a pivotal moment for mental health in the UK. If you are passionate about creating long-term social change and have the leadership skills to inspire people, influence systems and deliver impact at scale, we would love to hear from you.
To read more about the organisation and role, please download the full appointment brief.
Together, we can build a future where everyone can live with the good mental health they deserve.
Closing date: 16 August 2026
People Beyond Profit Conversations: 20-31 August 2026
Mental Health Foundation Interviews:
Our vision is good mental health for all.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns Officer at Freedom for Animals
Salary: £15,736.50 per annum
Contract: Part-time (22.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 23rd July 2026 (We may appoint before the closing date, so early applications are encouraged)
Job Description
Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.
We are now seeking an experienced, enthusiastic campaigner and passionate animal rights advocate to join our team as our Campaigns Officer.
This is an exciting opportunity to play a leading role in campaigns that expose cruelty, influence decision-makers, mobilise supporters and create lasting change for animals exploited in captivity. Working closely with the Co-Director (Campaigns), you will help shape and deliver ambitious campaigns across our key areas of work, including zoos, aquariums, mobile zoos, circuses and other areas of animal exploitation for entertainment.
The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You'll lead campaign activity across digital and offline channels, coordinate supporter actions, engage with politicians and partner organisations, respond to media opportunities, contribute to consultations and represent Freedom for Animals at meetings, events and demonstrations.
We're looking for someone who thrives on turning strategy into action. You'll be equally comfortable developing compelling campaign materials, using digital and social media to engage and mobilise supporters, building relationships with politicians, coalition partners and other stakeholders, and identifying opportunities to advance our mission.
You will have a proven track record of delivering successful campaigns, excellent communication and relationship-building skills, confidence using digital campaigning tools and social media to inspire action, and an unwavering commitment to animal rights. Knowledge of issues affecting captive animals and experience of political advocacy or grassroots campaigning would be an advantage.
This is an outstanding opportunity for an experienced campaigner looking to take the next step in their career with a respected and growing animal rights organisation. You'll have the opportunity to shape national campaigns, influence policy, work alongside investigators and campaign partners, and help create meaningful change for thousands of animals.
To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.
Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.
The successful candidate will be expected to share Freedom for Animals' values, vision and commitment to ending the exploitation of animals.
Freedom for Animals is one of the UK's longest-running animal rights organisations, dedicated to ending the exploitation of animals for entertainment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Welfare Benefits Support and Information Officer / Advisor
ORGANISATION: Big Local Works – Charity No: 1182561
LOCATION: Big Local Works 4 Market Place, London SE16 3UQ
CONTRACT TYPE: 6-month / Fixed Term contract (Sickness Cover)
REPORTING TO: Charity Manager
General Information
Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.
To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.
We deliver our support in the community through three main services:
· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
· Employability Skills training and coaching to help people access ways of increasing their earned income
· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’
Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.
The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents
Key Tasks include:
· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW
· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.
· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.
· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.
· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
What you need to bring:
· A good understanding of the Welfare Benefits system to deliver an advice casework service
· Good administration skills and ability to develop own caseload and prioritising work.
· Ability to use IT, Word and Excel in the provision of advice
· Ability to research, analyse and interpret complex information
· Numeracy skills required to understand statistics and check calculations
· Use IT for statistical recording, record keeping and document production.
· Able to work collaboratively with a wide range of stakeholders
· Keep up to date with legislation, policies and procedures and undertake appropriate training.
· Demonstrate commitment to the aims and policies of the BLW’s service.
· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.
· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.
· Willingness to learn and develop skills in advice topics
You will benefit from
· Holiday - FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE) it would be 5 days holiday plus Bank Holidays
· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community
If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.
MAIN TERMS AND CONDITIONS
2 days per week (0.4 FTE)
Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs
Annual salary: £12,000 for 2 days / week (£30K FTE)
DBS check essential
The client requests no contact from agencies or media sales.