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107

Policy research officer jobs in London, greater london

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Closing in 5 days
Dogs Trust, London (Hybrid)
£38,950 per year + benefits
Posted today
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Homeless Link, Remote
£33,762 or £38,040 per year depending on location
Homeless Link is the national membership charity for frontline homelessness services.
Posted 2 days ago
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Carney's Community, London (Hybrid)
£45,000 - £55,000 pa, FTE
Senior role in a high impact and influential youth charity in London, overseeing fundraising, HR and operations.
Posted 2 days ago Apply Now
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Whizz-Kidz, SE1, London (Hybrid)
£28,000-£30,000 pa + generous benefits /Full-time (35 hours per week)
Posted 6 days ago
UNJUST, Brixton (Hybrid)
£35,000 - £40,000 per year
Join UNJUST as our Research and Policy Lead and Help Drive Systemic Change
Posted 2 days ago Apply Now
Asylum Aid, London (Hybrid)
£35,000 - £37,000 per year
Posted 2 days ago
Closing in 7 days
Cats Protection, Remote (Remote)
£35000.00-£40000.00 per year
Advocacy and Government Relations Officer
Posted today
Closing in 4 days
Race Against Dementia, London (Hybrid)
£31,000 - £35,000 per year dependent on experience.
Posted 1 day ago Apply Now
AdviceUK, Remote
£30,000 - £32,000 per year. (Actual salary £24,000-£25,600, depending on experience).
Posted today Apply Now
Closing today at 23:30
Arthritis UK, Barbican (Hybrid)
£30,635 - £33,698 per year plus benefits
Posted 2 weeks ago
Big Brother Watch, SE1, London (On-site)
£35,000 - £45,000 per year (depending on experience)
Posted 6 days ago
Page 1 of 8
London, Greater London (Hybrid)
£38,950 per year + benefits
Full-time
Permanent
Job description

Are you a marketing professional who is passionate about turning data into actionable insights?
We’re looking for a Customer Insight Officer, who will conduct qualitative and quantitative market research to understand the motivations, behaviours and needs of our customers.

What does this role do?
As Customer Insight Officer, you will:

  • design and execute mixed method research projects, from quantitative surveys to focus groups, you’ll delve into our customer base to understand their behaviours,
  • combine this research with existing data from internal and external sources, to pull together clear narratives that help us understand our customers,
  • present insights to key stakeholders, distilling complex data into concise, actionable insights, that drive decision-making,
  • use this data to contribute to the development of customer personas and journeys, working closely with colleagues in the Customer Journey team,
  • support the management of our brand tracker.

Interviews for this role are provisionally scheduled for week commencing 10th August 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience in a consumer, audience or market research role, with strong analytical and interpretative skills to draw significant insights from data. You’ll need some experience across qualitative and quantitative methods, such as running focus groups, or software and analytics tools. You’ll need experience of managing research projects from planning to execution, and we're particularly interested in hearing from candidates who have training or experience in trauma-informed research practice.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Application resources
Organisation
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 29 July 2026
Closing date: 03 August 2026 at 23:30
Tags: Communications, Marketing, Insights