Policy volunteer volunteer roles

Luminary provides training, employment and community to some of the most disadvantaged women in London. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’ - a term that recognises that many women experience multiple forms of social and economic disadvantage which interlink, intersect and
drive a cycle of deprivation. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage, once and for all. 

OVERVIEW
The Charities Act 1993 defines charity trustees as those responsible under the charity's governing document for controlling the administration and management of the charity. For Luminary Limited, the trustees oversee and support the operations of the charity, our Employability Support Programme, 1-to-1 holistic support, Mentor Scheme & next steps Progression Support Programme. 

We work in collaboration with, but independently of, the Board of Directors of the business, Luminary Bakery Limited, who oversee the governance of the bakery, café business and commercial operations.

**Please note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010**

How we achieve our Mission
We use baking as a tool to guide women towards employability and independence. Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques, working as a team, and resilience. Women gain valuable work experience through our sister organisation, Luminary
Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps.  However, our programme goes far beyond job skills. We offer access to highly-trained counsellors and each woman is supported by a dedicated Progression Support Worker to help her navigate the broader challenges she will face including housing and debt.

THE ROLE OF LUMINARY LIMITED’S BOARD OF TRUSTEES
At its simplest, the role of the Trustee Board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Luminary Limited. The Trustee Board must always act in the best interests of Luminary Limited, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for
whom they have responsibility. The Trustee Board must act as a group and not as individuals.

DUTIES OF A TRUSTEE BOARD MEMBER
The duties of a Trustee Board member are to:
 Ensure that Luminary Limited complies with its Articles of Association, charity law, company law and any other relevant legislation or regulations.
 Ensure that Luminary Limited pursues its objects as defined in its governing document.
 Ensure Luminary Limited pursues its objects as defined in its governing document.
 Ensure Luminary Limited applies its resources exclusively in pursuance of its objects. 
 Contribute actively to the Trustee Board by giving firm strategic direction to Luminary Limited, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
 Safeguard the good name and values of Luminary Limited.
 Ensure the financial stability of Luminary Limited by opening up its network.
 Stay up to date with matters of charity law and issues affecting Luminary.

In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions, and to support Luminary Limited staff when necessary. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the Trustee has insight, experience or expertise.

DIVERSITY IN LUMINARY LIMITED’S BOARD OF TRUSTEES
We are committed to building a diverse team and seek to be representative of those we are supporting, so we would especially like to hear from applicants from a wide range of backgrounds, including the global majority. We also recognise the importance of lived experience in all roles within our organisation, and therefore welcome applications from
those with lived experience of disadvantage or gender-based violence.

Diversity brings together the rich mix of qualities that make a healthy and effective board, and therefore allows us to work to the best of our ability for Luminary Limited. Luminary Ltd and Luminary Bakery were originally established and founded as part of the Christian church community and were inspired by their faith to create opportunities for women who experienced disadvantage. Luminary supports applicants of all or no faiths and continues to be respectful of all faiths and beliefs, offering an inclusive space for everyone.

MINIMUM TIME COMMITMENT OF BEING A LUMINARY TRUSTEE
Trustees are expected to attend all board meetings which are held four times a year on weekday evenings, with some shorter meetings in between as necessary. The meetings last approximately two hours and are usually in Camden, London (physical attendance is preferred, but flexibility can be given in certain circumstances). Trustees are also expected to
attend the yearly Graduation Ceremony and 1-2 other social events, including Luminary staff gatherings.

In addition, each Trustee must:
 Be committed to the mission of Luminary Limited.
 Be able to commit for a minimum of three years on the Board.
 Be willing to meet the minimum time requirement.
 Have integrity and independent judgement.
 Be able to think creatively and speak their mind.
 Have an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
 Be able to work effectively as a member of a team and take decisions for the good of Luminary Limited.

Trustees:
 May be asked to join a board sub-committee, which would meet in between board
meetings.
 Are expected to attend some training sessions.
 Review policies and other documentation relating to charity governance.
 Are invited to attend trainee graduations and other social events.
 Can claim out-of-pocket expenses incurred in travelling to meetings.

PERSON SPECIFICATION
Following an audit of the current skills & expertise on the board, Luminary are seeking five new Trustees with experience in the following areas:
 Legal experience and current practice, primarily in employment and charity law, to be able to guide the Board and CEO on legal matters informally and liaise with Luminary’s lawyers on an ad-hoc basis to provide support as needed.
 Experience in policy work and advocacy on violence against women and girls and/or related social justice issues.
 Experience of charity governance, including growing and scaling up a charity.

 Building and drawing on a fundraising network or fundraising experience to secure further investment support.

 Safeguarding expertise and experience to be able to support the Board and staff in ensuring appropriate safeguarding measures are in place.

Personal Attributes
 Able to work collaboratively with colleagues, stakeholders and beneficiaries
 Be passionate about Luminary’s purpose and vision for growth, and commitment to the organisation
 Be an effective communicator
 Be a strategic thinker
 Able to act decisively and be responsive
 Be willing to use connections to promote and advance the work of Luminary Limited

At Merstham Community Facility Trust our vision is thriving community where every resident has the opportunity to belong. We aim to support, empower and connect the people of Merstham.

The purpose of the charity is to support the Merstham community by delivering services that reflect the needs and ideas of local residents. We are committed to championing community led projects, events and volunteering opportunities, and we strive to foster a sense of belonging, enhance personal development and promote wellbeing.

If you are a committed and enthusiastic person who wants to make a difference to the lives of the people of Merstham then this could be the volunteering position for you!

Our key initiatives are:

Addressing financial hardship by running a food club, hosting a food bank and providing a Community Fridge, using surplus food collected from local supermarkets and making it accesible to local residents, also saving tonnes of food ending up as waste. During the winter we provide a 'warm hub'

Improving Wellbeing including activities to address social isolation for example a community allotment, bee keeping, chatty tables, Craft tables, games evenings and a Cinema Club -aimed at reducing social isolation in the elderly. We have a number of mental health initiatives and have trained 20 Community Champions - who can give basic advice on mental and physical health issues. We organise various community events for example an Easter Egg Hunt, Christmas Fayre and Coach outing to the coast.

Community Enablement Signposting to support, including access to Citizens advice, food bank and support groups. Employment support - provided by partners at the Hub to assist path to employment and increase employability. Up-skilling and training of volunteers and Lead volunteers to put skills back into our community, IT support

The Board is currently composed of six trustees and two associate trustees. We employ a manager, four part time office staff and three caretakers who conduct the work of the charity. There are about 60 volunteers and 20 Wellbeing Champions involved in the Hub, carrying out activities such as IT support, reception duties, Repair cafe etc. During the winter months we run a 'Warm Hub' where people of reduced means can receive a cup of tea, biscuits and a friendly welcome.

 As Chairman of the Board of Trustees you will play a vital role in shaping the future direction of the charity, and securing it's success in challenging the social inequalities faced by the community of Merstham.

Core Skills

1. Leadership & Facilitation

   • Ability to lead and inspire trustees and volunteers.

   • Encourages participation and manages diverse opinions.

2. Communication

   • Clear, respectful, and persuasive speaking and writing.

   • Able to represent the charity in public and with stakeholders.

3. Governance & Strategic Thinking

   • Understanding of charity governance and trustee responsibilities.

   • Can help develop and oversee long-term plans.

4. Meeting Management

   • Skilled in chairing meetings effectively, ensuring they are focused, inclusive, and productive.

5. Financial Awareness

   • Basic understanding of budgets, funding, and financial accountability (doesn’t need to be a finance expert).

6. Conflict Resolution

   • Ability to manage disagreements constructively and maintain harmony on the board.

Key Attributes

1. Integrity

   • High ethical standards and commitment to the charity’s mission.

2. Commitment

   • Willing to dedicate sufficient time and energy.

3. Impartiality

   • Treats all opinions fairly and avoids favouritism or personal agendas.

4. Empathy & Community Focus

   • Understands and connects with the community the charity serves.

5. Confidence Without Ego

   • Willing to make decisions and stand by them, but open to being challenged.

6. Reliability

   • Can be counted on to follow through with responsibilities and support the board and staff.

Optional but Valuable

• Fundraising experience

• Policy or nonprofit background

• Local community ties

• Experience managing volunteers

RSPCA London South East Branch

We need volunteers who have expertise in retail operations and income generation to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

Overview of the Branch Trustee – Retail and Income Generation opportunity

We are looking for an enthusiastic and passionate person, with a background in retail operations and income generation, who could devote their time to volunteer as a trustee for our Branch and support us in maximising the revenue generated from our charity shops.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Trustee – Retail and Income Generation

• Assist in maximising the profitability of the Branch’s two charity shops.
• Work with the Branch to explore any potential for expanding the retail operation, this could be through e-commerce via online sales platforms such as eBay.
• Work with other trustees, the Branch health and safety provider and the Branch to ensure the charity shops meet health and safety standards.
• Explore other ways to generate income for the Branch and work closely with the Branch to put these ideas into action.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a strategy setting out the short and long term aims of your branch.
• Actively participate in branch committee meetings and to attend the branch annual general meeting.
• Be aware of the outcome of regional board meetings and support regional initiatives.
• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside retail operations and income generation experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Trustee – Retail and Income Generation

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Join Us as a Charity Trustee: Help Shape the Future of Befriending 

Are you passionate about building a more connected society, where no one feels forgotten or alone? 

Befriending Networks, the world’s largest network of befriending projects, is recruiting two trustees to help us champion the vital role of befriending in reducing loneliness and social isolation.

Around 1 in 6 people worldwide experience loneliness. Befriending services respond to this need by matching people in their communities for planned social activities that build meaningful connections.

Befriending Networks supports over 300 member organisations to deliver quality befriending services, through sector-specific training, events, resources, awards and 1:1 support. 

As a Befriending Networks trustee, you will be part of a welcoming and active board that enables befriending services across the UK and beyond to thrive. You will join us at an exciting time, as we begin to deliver our next strategic steps as an organisation. 

Following a recent board skills review, we are seeking two individuals who can offer skills in the following areas: 

• Income generation – This trustee will have an enterprising mindset, with experience of strategic fundraising, working with grantmakers, trusts and foundations or devising corporate sponsorships. Their guidance will help our charity to move into new ways of generating income, allowing us to become more resilient and advance our vision for a society where the importance of meaningful connections is valued. 
   
• Sector influence and advocacy – This trustee will be a great communicator, with a skill for forming and sustaining effective relationships. They will have a broad professional network which might include national or international connections. They may have connections which include the private sector, academia, thinktanks or investors interested in making social impact. Their experience might include research, policy making or campaigning. Their guidance will help us advocate for the befriending sector with greater impact and effectiveness. 

By joining the Befriending Networks board, you will play an integral role in moving our charity forward and helping us champion the impact of befriending on loneliness and isolation.  If you have the skills we’re looking for and are energised by working collaboratively to help organisations (and others) succeed, we’d love to hear from you. 

We are keen to hear from applicants with diverse lived experiences, especially those currently underrepresented in trustee boards. No previous board experience is required and you do not need to meet all requirements listed in the role descriptions to apply. 

Location: Remote/UK-wide (with one in-person meeting in Edinburgh per year) 
Time commitment: Approximately 4-6 hours per month. We have 6 board meetings per year (5 online and 1 in-person) 

Applications close: Monday 18th August 2025 

Our Board Executive will review all expressions of interest and will want to set up an online call with applicants to discuss their suitability for the role.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats each year thanks to our dedicated and passionate volunteer groups and teams, all of which help our cats in different ways. Our treasurer volunteers maintain the finances of local groups and teams, ensuring they hold the funds needed to continue their vital work. Cats Protection relies solely on donations from generous members of the public, and our treasurer volunteers help make sure these funds are spent in the most effective way. 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

•  Preparing budgets
• Keeping accurate financial records
• Reporting financial records via ‘Cashlog’ (Cats Protection supplied software)
• Paying invoices and volunteer expenses
• Being part of a team which ensures there are sufficient funds to meet expenditure
• Updating and advising others on income received, expenditure and available funds
• Managing and monitoring donations made to the group
• Following financial procedures e.g. Gift Aid returns and VAT claims

Time expectation

Our current volunteer treasurers usually spend between 2 to 4 hours per week in this role. More hours may be required at certain times, such as towards the end of the financial year but support is always available. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Trustee of North Surrey Domestic Abuse Service

Our Charity

North Surrey Domestic Abuse Service (NSDAS) supports anyone affected by domestic abuse and their children living in the boroughs of Elmbridge, Spelthorne and Epsom and Ewell. We provide free, confidential and independent advice, skilled practical help and ongoing emotional support and information, regardless of sex, race, ability, gender, religion or income level.

Historically the service was provided as part of Citizens Advice Elmbridge (West). We have operated as an independent charity since April 2024 (charity number 1203855) and this is an exciting time to help shape the strategy and direction of the organisation.

The board currently comprises of nine trustees and we are looking to appoint another trustee with experience of strategic HR and/or cultural change.

The Role

The duties of a trustee are as follows.

·Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

·Ensuring that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations

·Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects for the benefit of the public

·Ensuring that the organisation defines its goals and evaluates performance against agreed targets

·Safeguarding the good name and values of the organisation

·Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

·Ensuring the financial stability of the organisation

·Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

·Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive and other staff members

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. 

Person specification 

·A commitment to the organisation 

·A willingness to devote the necessary time and effort 

·Strategic vision 

·Good, independent judgement 

·An ability to think creatively 

·A willingness to speak their mind 

·An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

·An ability to work effectively as a member of a team 

·A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

We are looking for a Trustee with finance experience to help us improve our way of working as a Board.

About People First Forum

Our vision is a world where people with learning disabilities are treated as equals, living safe and happy lives.  Our Mission is to give people with learning disabilities the support and opportunities to live the lives they choose.

What will you be doing?

Our Board is exciting and special because it has a mixture of people with and without a learning disability. “Nothing about us without us”! Different people bring special gifts and skills.

You do not need to have worked in a Board or governance role, or with people with learning disabilities before – we will teach you everything you need to know and give you training.

Day to Day, our new Treasurer will advise and support the Board and the staff team in the following areas:

1. Budgets and Financial Reports 2. Financial Records and Practices 3. Financial Policies 4. Financial Health of the Charity 5. Working with Finance Staff and Accountants 6. Strategic Planning and Risk 7. External Auditors 8. Legal Financial Duties 9. Supporting the Board of Trustees

What are we looking for?

We are looking for people who are kind, respectful and dedicated to supporting our diverse board of Trustees.

You should be a finance professional. You should be good at explaining money matters clearly, especially to people who are not finance experts, including people with learning disabilities.

What difference will you make?

· You help shape our future - Trustees help set the charity’s direction and make sure it stays focused on its mission.

· You make sure funds are used wisely and that our charity stays financially healthy.

· You keep things safe and legal - Trustees make sure the charity follows the rules and manages risks properly.

· You will bring fresh ideas - Your experience and perspective will help the charity make better decisions.

· You make a real difference - Everything you do helps the charity support more people and create more impact.

Time commitment

In total, you are expected to give on average 1 to 2 hours each week to this role.

Join a charity that’s been empowering local, physically disabled people for over 30 years.

About Disability Peterborough

Disability Peterborough, legally registered as DIAL Peterborough, is a user-led charity dedicated to supporting physically disabled individuals and their families in Peterborough and the surrounding areas.

What will you be doing?

As a Board member of Disability Peterborough, you will serve as both a Director of the Company and a Trustee of the Charity. As Treasurer, you’ll play a key role in helping us manage our finances responsibly and sustainably, ensuring we can keep delivering vital services to physically disabled people in Peterborough. Your expertise will help us make informed decisions, plan confidently for the future, and safeguard the resources that make our work possible.

We have a contract with a local accountancy firm who use Xero software to prepare monthly management reports and the annual return. The accountancy firm also manage the wage runs each month. The Treasurer’s input is therefore primarily at a governance and advisory level rather than day-to-day financial administration.

The estimated time commitment is approximately 4 hours per month. This includes attending Board meetings, reviewing documents, and carrying out occasional follow-up tasks.

We are open to remote candidates for the Treasurer position, recognizing that much of the work can be done behind the scenes.

Please request the candidate pack for a full list of responsibilities

What are we looking for?

We’re seeking someone with the following attributes:

· Commitment to the charity’s mission and values

· Ability to analyse financial reports, budgets, service proposals, and contracts, and assess their financial impact

· Strong teamwork skills with an understanding of collective decision-making and responsibilities

· Excellent organizational skills; able to work remotely using own initiative and as part of a wider team

· Sound, independent judgment and creativity, with willingness to make tough or unpopular recommendations

· Understanding or willingness to learn legal duties and responsibilities of the treasurer and trustee roles

· Previous finance experience or a good understanding of financial management, preferably in the charitable sector

· Willingness to provide occasional advice and support to staff and volunteers via email, Zoom, or phone

No Prior Experience Required: Whether you have prior board experience or not, we welcome all applicants. What matters most is your passion, commitment, and willingness to contribute.

What difference will you make?

As a trustee, you can help us continue delivering essential services that improve independence, well-being, and access to rights for thousands of physically disabled people every year. Your input will help us:

· Develop and sustain life-changing programs like our Handyperson Service, Wellbeing Calls, and Shopmobility.

· Advocate for policy change and champion the rights of disabled individuals locally and nationally.

· Ensure that our services remain relevant, inclusive, and informed by those who use them.

By lending your time, insight, and passion, you directly support our mission to create a society where disabled people are valued equally, listened to, and included. You won’t just be shaping strategy - you'll be changing lives.

The role in a nutshell: 

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Age UK Volunteer Van Mates travel with Age UK van drivers. The role involves collecting and delivering goods and stock from and to private properties and from one shop to the other, working as a team with the van driver loading and unloading goods from the van and assisting the team with the running of the stockroom. 

What will you be doing? 

In this role, you would be assisting with the collection, loading, and unloading as well as delivery of donated furniture, white goods, clothing, and bric-a-brac to and from private residences and workplaces, helping with the re-distribution of stock and furniture from one shop to another and carrying out tip-runs to dispose of items no longer usable. You would also support staff to manage stock in the stockroom, accept donations, process items for sale. 

How would you be supported in this role? 

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do. 

Why do we need volunteers in this role? 

Van Mates have very demanding roles which are important to the success of our charity shops. We need Volunteer Van Mates to support our Van Drivers with the many tasks at hand to ensure that stock is at the right shop, at the right time in the most cost and time efficient manner. This helps Age UK to raise enough funds though our shops to reach and support more older people. 

Additional information: 

We offer a variety of flexible shifts for volunteers. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. You don’t need any previous experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you. 

The role in a nutshell: 

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Age UK Volunteer Van Mates travel with Age UK van drivers. The role involves collecting and delivering goods and stock from and to private properties and from one shop to the other, working as a team with the van driver loading and unloading goods from the van and assisting the team with the running of the stockroom. 

What will you be doing? 

In this role, you would be assisting with the collection, loading, and unloading as well as delivery of donated furniture, white goods, clothing, and bric-a-brac to and from private residences and workplaces, helping with the re-distribution of stock and furniture from one shop to another and carrying out tip-runs to dispose of items no longer usable. You would also support staff to manage stock in the stockroom, accept donations, process items for sale. 

How would you be supported in this role? 

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do. 

Why do we need volunteers in this role? 

Van Mates have very demanding roles which are important to the success of our charity shops. We need Volunteer Van Mates to support our Van Drivers with the many tasks at hand to ensure that stock is at the right shop, at the right time in the most cost and time efficient manner. This helps Age UK to raise enough funds though our shops to reach and support more older people. 

Additional information: 

We offer a variety of flexible shifts for volunteers. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. You don’t need any previous experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you. 

The role in a nutshell: 

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Age UK Volunteer Van Mates travel with Age UK van drivers. The role involves collecting and delivering goods and stock from and to private properties and from one shop to the other, working as a team with the van driver loading and unloading goods from the van and assisting the team with the running of the stockroom. 

What will you be doing? 

In this role, you would be assisting with the collection, loading, and unloading as well as delivery of donated furniture, white goods, clothing, and bric-a-brac to and from private residences and workplaces, helping with the re-distribution of stock and furniture from one shop to another and carrying out tip-runs to dispose of items no longer usable. You would also support staff to manage stock in the stockroom, accept donations, process items for sale. 

How would you be supported in this role? 

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do. 

Why do we need volunteers in this role? 

Van Mates have very demanding roles which are important to the success of our charity shops. We need Volunteer Van Mates to support our Van Drivers with the many tasks at hand to ensure that stock is at the right shop, at the right time in the most cost and time efficient manner. This helps Age UK to raise enough funds though our shops to reach and support more older people. 

Additional information: 

We offer a variety of flexible shifts for volunteers. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. You don’t need any previous experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you. 

Position Overview

We are excited to offer an excellent opportunity for an entry level development professional who is interested in gaining skills in operations and administration areas, to join SEED Madagascar (SEED) as our Operations and Administration Officer. 

SEED Madagascar is a UK charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. We integrate high-quality community health, WASH, education, rural livelihoods and conservation programmes, while contributing to international best practices through research and publications.

This role is an office-based role within a team of national and international staff with occasional support in the field to our Conservation Research Team. This post is at the heart of our mission, and the diversity of activities undertaken will provide  wide-ranging experience for an early career development professional who can effectively and efficiently deal with a comprehensive range of tasks related to the complex world of overseas development.

This position is ideal for someone who is passionate about providing a wide range of support to SEED’s team including providing high quality administrative support across the policies and procedures, managing the recruitment of international staff, leading on onboarding for incoming staff and our marketing and support of our short-term conservation programme volunteers.

Title: Operational Support Intern - change of title and responsibilities to Operational Support Junior Officer subject to passing 3-month probationary review.

Location: Fort Dauphin, Madagascar

Commitment: 12 months; Monday to Friday (35 hours a week)

Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance

Duties and Responsibilities:

1. Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers

2. Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team 

3. Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported 

4. Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required

5. Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts

6. Support on creating, editing and writing website content and resources to ensure organisational and project information is up-to-date

7. Support on the recruitment of international staff, including the advertisement of vacancies

8. Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports

9. Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO

10. Oversee the training schedule for international staff and work alongside national and international staff to increase their skills and capacity, providing mentoring or training where appropriate

11. Work alongside the IT Officer to provide basic IT and equipment management support 

12. Support with the writing of minutes and note taking across the organisation

13. Support project teams where required to develop systems to manage donor compliance, or support with financial or administrative reporting requirements

14. Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted

15. Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post

Required Skills & Experience/Person Specification 

• Hold an undergraduate degree in or relating to Business or Development or be able to demonstrate a passion for this area

• Be able to work independently and be proactively

• Have good all round computing skills and experience in Microsoft Office 

• Have previous experience working to deadlines and have ability to successfully manage their time

• Communicate clearly and engagingly in written English across a range of media forms

• Communicate verbally to encompass the range of cultures you will be working with

• To have a good level of written English and be able to proofread documents to a high standard

• To have a curious mind and a patient, problem solving attitude

• Ideally have previous experience living, working or travelling in a developing country, though is not essential

• Be fluent in English. A working knowledge of French is desirable but not essential

• Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions

• Be comfortable with campsite conditions whilst supporting the team in the field for days at a time

• Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community

• Be able to adjust to life in another culture and a foreign language and be able to always work with cultural sensitivity

• Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED to protect both their safety and the reputation of the NGO.

Do you want to co-ordinate vegan volunteering?

As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.

What does the Organiser role involve? 

Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.

We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.

You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support. 

What training and support is available? 

There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do. 

From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email. 

What skills would be useful in doing this role? 

• Great organisational skills
• Experience of coordinating people
• Experience of working to specific dates and deadlines
• Good time keeping
• Ability to work independently
• Ability to motivate people around the topic of veganism
• Ability to stick to branding
• Ability to read emails in a timely manner and translate tasks into actions quickly
• Ability to report back on activities
• Excellent knowledge of vegan issues

How much time do I need to invest?

You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.

The role in a nutshell: 

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Age UK Volunteer Van Mates travel with Age UK van drivers. The role involves collecting and delivering goods and stock from and to private properties and from one shop to the other, working as a team with the van driver loading and unloading goods from the van and assisting the team with the running of the stockroom. 

What will you be doing? 

In this role, you would be assisting with the collection, loading, and unloading as well as delivery of donated furniture, white goods, clothing, and bric-a-brac to and from private residences and workplaces, helping with the re-distribution of stock and furniture from one shop to another and carrying out tip-runs to dispose of items no longer usable. You would also support staff to manage stock in the stockroom, accept donations, process items for sale. 

How would you be supported in this role? 

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do. 

Why do we need volunteers in this role? 

Van Mates have very demanding roles which are important to the success of our charity shops. We need Volunteer Van Mates to support our Van Drivers with the many tasks at hand to ensure that stock is at the right shop, at the right time in the most cost and time efficient manner. This helps Age UK to raise enough funds though our shops to reach and support more older people. 

Additional information: 

We offer a variety of flexible shifts for volunteers. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. You don’t need any previous experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.