Post and facilities manager jobs in london
Our community team is expanding, and we are looking for an energetic individual to join us.
Do you love meeting people and building relationships? Are you energetic, positive and organised?
We are looking for a Community Fundraiser who has these key skills to help us raise vital income for our charity. You will develop and deliver fundraising initiatives through partnerships with local groups, schools, associations and individuals. This role will also involve delivering a number of fundraising events so being organised and creative is key and having a marketing focus to ensure maximum success.
Ideally, you will have experience in planning and delivering energetic, community-focused fundraising events that inspire participation and maximise engagement No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.
You will be based at our purpose built children’s hospice just outside Maidenhead, which provides support to children with life-limiting or life-threatening conditions and their families. We would love to hear from talented individuals who want to help us raise the money that we need to make these services available to all families who need them.
As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.
Our core values are key to who we are. We are looking for individuals who are committed to reflecting our core values in all that they do - Determined, Empowering, Valuing others, Integrity, Nurture, Empathy.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire




Our employability team deliver a suite of careers focused programmes and activities to school and university aged young people. This includes Pathways to Law, Pathways to Banking and Finance and Pathways to Engineering, each providing young people with support and expertise in accessing higher education/apprenticeships, work experience opportunities, and skills development. Each programme hosts a national residential conference, giving students the chance to live and learn in a university environment. During the conferences our students have the opportunity to network with industry professionals, take part in a range of skills sessions and project, receive expert guidance on studying and careers, and experience university life through social activities and overnight stays in student halls.
We’re looking for a highly organised individual with a proven track record in event management to lead on the delivery of our residential conferences. Alongside our in-person residential activities this role will also coordinate some online activity for the Pathways to Medicine programme and a lead on a range of projects designed to enhance the impact of the Sutton Trust employability activities.
The post will report to our Senior Programmes Manager for Employability, working closely with the wider employability team, including line management of an intern/assistant and matrix management of team members when required.
Main duties
Designing and delivering the Trust’s residential conferences, currently one event per year for each Pathways programme (Law, Banking & Finance, and Engineering). This includes
- Organising and managing event logistics, such as venues, catering, facilities and accommodation
- Designing activities, content and timetables in line with the programme Theory of Change
- Ensuring residential conferences are risk assessed and run in accordance with latest health and safety guidelines
- Ensuring all activities are planned and delivered in line with safeguarding polices and best practice standards, maintaining a safe and supportive environment for all participants
- Overseeing all residential conference administration and pre-event processes, including attendee selection, communications, and requirement gathering
- Managing relationships and coordinating delivery with multiple programme stakeholders including university partners, employers, session facilitators and volunteer speakers
- Managing the residential programmes budget
- Line management of the Employability intern/ assistant, and effectively delegating work for other support staff as required
Responsibility for onsite delivery of each residential conference, this will include:
- Overseeing events of between 90 – 150 students, including multiple overnight stays
- Being the primary contact for staff, volunteers and partners
- Overseeing the recruitment, onboarding, training and management of temporary conference staff; managing staff teams of up to 70 people
- Ensuring all activities and events are run on time and on schedule
- Responding to student concerns and pastoral issues
- Ensuring the appropriate training and staff are in place to embed a proactive safeguarding culture at all events
Further year-round responsibilities will include:
- Co-ordinating additional online events and activities across the suite of Pathways programmes, including Pathways to Medicine
- Contribute to the annual safeguarding review and improvement process led by DSOs
- Lead on a range of employability related projects focused on enhancing the impact of our employability initiatives.
- Managing the MEAL (monitoring, evaluation, accountability and learning) and reporting process for residential and relevant online activities
- Modelling best practise in utilising the Trust’s CRM system and data sharing portal - including suggesting changes to drive efficiencies and data collection
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Designing and managing large scale events - for over 100 delegates across multiple days
- Leading young person-facing events and activities, including awareness of best practice in supporting student needs
- Leading on robust and responsive processes for safeguarding young people, ideally in a residential setting
- Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholders
- Managing and delegating work to a team of staff to achieve delivery outcomes
- Problem solving and adapting to achieve goals
- Monitoring, evaluation and continuous improvement of process and delivery
- Budget management
- Delivering online events and activities (desirable)
- Working within or an understanding of the not for profit sector;
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
- Demonstrates a high degree of initiative and leadership when delivering projects and events
- Has strong organisational skills including the ability to multi-task and prioritise
- Excellent verbal and written communication and strong analytical skills
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full-time, Permanent
- Salary: £42,025-£44,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 10am, Monday 29th September, with first round interviews held over Zoom on 7th October, and second round interviews held at our London offices on 14th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for someone passionate about creative health, co-production, and working alongside communities to deliver innovative approaches to mental wellbeing. You will manage delivery across multiple partners, lead co-production with young people and parents, and oversee evaluation and impact reporting.
We welcome applicants from diverse backgrounds and especially encourage applications from those who reflect the lived experiences of the South London communities we serve.
The client requests no contact from agencies or media sales.
Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
We are recruiting two Trainee Children’s Wellbeing Practitioners to join our Emotional Wellbeing and Mental Health Team at YMCA East Surrey.
Trainee Children’s Wellbeing Practitioners (CWPs) will be expected to integrate into YMCA East Surrey’s Emotional Wellbeing and Mental Health (EWMH) team and to support all early intervention work. You will assess and deliver (under supervision), outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.
This Trainee Children's Wellbeing Practitioner role includes completion of the Child Wellbeing Practice Postgraduate or Graduate level Diploma run by the University of
Sussex, which follows the nationally agreed curriculum to qualify as a Children's Wellbeing Practitioner.
The post holder must have experience of working with children, young people and families with multiple and/or complex needs and hold a minimum qualification equivalent to a NVQ Level 3 in a relevant field. In addition, the successful candidate must hold a valid UK driving licence and have access to a vehicle.
For the Level 6 (Graduate Diploma) the minimum level would be 3 x A-levels with grades of AAB - BBB (BBC if meet the criteria for contextual offer), or an equivalent qualification such as NVQ level 3 or above, or equivalent experience (and proven ability to work at graduate level). Evidence of experience of working with children and young people.
For the Level 7 (Post-graduate Diploma) the minimum requirement is a Graduate Degree at 2:2, NVQ level 6 or above in Health Care or equivalent experience (and proven ability to work at post-graduate level)
Working Hours: 35 hours per week, Monday-Friday 9am to 5pm. Includes attendance at the University of Sussex 2 days per week from January to October.
Location: Tadworth, but working across various locations in East Surrey and attendance at the University of Sussex.
Key responsibilities:
· Working in partnership to support children and young people experiencing mild to moderate mental health difficulties
· To develop plans for successful intervention and agreed outcomes.
· To support and empower children, young people and families to make informed choices about the intervention.
· To always operate from an inclusive values base, which recognises and respects diversity.
· To accept referrals within agreed national and local protocols.
· To undertake accurate assessment of risk to self and others.
· To adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary.
· Through close case management and supervision, escalate cases where the level of need becomes beyond scope
· Provide a range of information and support for evidence based psychological treatments, primarily guided self-help.
· Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate.
· Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making.
· Attend and fulfil all the requirements of the training element of the post including practical, academic and practice-based assessments.
· As well as attendance at the University for training, fulfil private study requirements to enhance learning and prepare assignments for examination - recommendation is 150 hours of study for each of the 8 modules, which includes the teaching days.
· Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process.
We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
PAY: £27,485.00 per annum
BENEFITS:
· Be part of a long-standing and well-respected charity
· Discounted childcare for permanent employees
· Gym membership and free access to all leisure facilities for permanent employees
· Eligibility for Blue Light Discount Retail Card
· Cycle to Work Scheme
· 6.6 weeks annual leave which increases after 2 years continuous service
· Free access to our Employee Assistance Programme
· On site parking
CLOSING DATE: 12/10/2025, Interview will be held 22/10/2025
TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role
Job description
Job Purpose
- Carry out home repairs and maintenance work for older people and/or their carers across East London.
- Support AUKEL Home & Settle service in providing support to aid hospital discharge.
- Carry out home security checks and advise and fit crime safety devices/adaptations.
- Deliver person centred service to diverse communities across East London.
Key Tasks
- Fitting installations to instructions from Social Workers / Occupational Therapists e.g.,
- key safes
- fitting grab rails
- banister rails
- raised toilet seats
- telephone extensions
- fixing commodes to the floor
- fixing down loose floor covering
- Installation of security devices and smoke alarms.
- Relocation of furniture – set-up of micro-environments to aid hospital discharge.
- Draft proofing
- Delivery of equipment as required e.g. emergency heaters, walking frames etc.
- Carry out home safety checks advising on crime safety devices and adaptations and fitting as required.
- Taking care of cleaning of tools and equipment and checking they are in good working order meeting health & safety requirements.
- Ensure that the service user’s home is left clean and tidy on completion of the work and be responsible for the safe and proper removal of waste and debris.
- Taking responsibility, whilst using, AUKEL vehicle(s) ensuring that are in a roadworthy condition and reporting any concerns to Line Manager.
- Carpentry, minor plumbing, minor electrical work
- Working closely and supporting AUKEL volunteers.
Administration
- Keeping detailed records of jobs completed e.g., time taken, materials used, cost.
- Keep accurate records of customer donations.
Quality
- Provide services in accordance with Health & Safety Legislation.
- Supporting the maintenance of Foundations Quality Mark by providing excellent services and customer support
Liaison
- Home & Settle Hospital Discharge Services
- Home & Care Services
- Bart’s Health NHS Trust Royal London, Newham & Whipps Cross Hospitals
- Homerton University Hospital
- Adult Social Care
- Wider AUKEL services
General
- Meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any training required to be completed to fulfil the role e.g., Trusted Assessor training;
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
- The role is supervised and supported by the Senior Handyperson
- Hospital Discharge Project Co-Ordinators: Royal London Hospital, Homerton Hospital and Whipps Cross Hospital.
- Wider AUKEL services
- Facilities Manager.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Essential/Desirable
Experience
Essential
- Experience of working in a diverse community
- Experience of working in a domestic environment
- Demonstrable experience of working as a handyperson
Knowledge & Understanding
Essential
- Understanding of confidentiality policy and practice
- An awareness of and sensitivity to the needs of older people
- Awareness of health and safety issues, risk assessment, COSHH, RIDDOR etc.
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible
Desirable
- Trusted Assessor Trained
Skills/Attributes
Essential
- Excellent interpersonal skills
- Excellent verbal and written communication
- Good planning and organisational skills
- Ability to work independently and as part of a team
- Ability to prioritise and manage time and resources in a competent manner
- Ability to drive with a clean licence (electric vehicle available for day time use for candidates over the age of 30 years), Under 30 years car allowance will be paid.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practice.
Desirable
- Ability to speak a community language
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Ability to travel throughout AUKEL areas of benefit
- Flexibility in working hours to meet organisational needs.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Summary
Working with the Philanthropy team, the Senior Philanthropy Manager – Trusts & Foundations will play a key role in driving new high-value relationships with Trusts & Foundations and raising six and seven figure income for our three charities: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity.
As a member of the Philanthropy team, this role will work with colleagues and the Head of Philanthropy to help shape and develop our new fundraising strategy. The Senior Philanthropy Manager – Trusts & Foundations will predominantly look after relationships with Trusts & Foundations, but there may be a small portfolio of Major Donors within the prospect pool, which may grow over time depending on the demands of the Philanthropy team.
The role will be responsible for developing and managing relationships with trustees, influencers and staff of grant-giving organisations, leading on often complex, large-scale projects and solicitations. As well as sharing team responsibility for achieving ambitious annual income targets, as a senior member of staff, the Senior Philanthropy Manager – Trusts & Foundations will be expected to play a strategic role within the team, proactively leading on new initiatives, decision making and problem solving.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Key Responsibilities
Communication and networking
- Write clear and compelling fundraising proposals to charitable Trusts and Foundations that have the capacity to make six- and seven-figure grants and donations.
- Build effective, senior-level relationships with trustees, influencers and staff involved with charitable Trusts and Foundations, as appropriate meeting and liaising directly with funders as the ‘face’ of Guy’s & St Thomas’ Foundation, while also supporting senior staff, academics and clinicians to communicate with funders and work to a brief to achieve objectives.
- Work with academics and clinicians where required/appropriate, to develop the strongest possible case for support for major projects, for use in presentations, proposals and reports to Trusts and Foundations.
- Work with the key stakeholders to ensure an effective stewardship programme is in place for Trusts and Foundations donors, including reports, letters or other documents that may at times deal with complex, contentious and sensitive situations.
- Act as a Trusts and Foundations specialist on behalf of Guy’s & St Thomas’ Foundation.
Decision making, planning and problem solving
- Identify a range of internal fundraising priorities that will engage the interest and charitable objectives of Trusts and Foundations.
- Work with the Prospect Research team to build an ongoing pipeline of high-calibre, qualified prospects with the capacity to give significant support to priority projects.
- Balance the coordination of a large number of complex relationships and fundraising projects with the ability to respond appropriately to new opportunities as they arise.
- Prioritise effectively, balancing urgent vs. important calls on your time, and making decisions about how to use your resources to maximise income for the team.
- Take a long-term planning approach to the Trusts and Foundations portfolio, mapping out donor development plans for key accounts, and developing a calendar of activity for the year ahead, taking into account key deadlines and interdependencies.
- Make independent professional decisions and advise colleagues as appropriate.
Service delivery
- Generate annual income according to agreed targets – both individual and team.
- Manage and implement the Trusts and Foundations programme, and work with colleagues and the Head of team to develop and implement strategy and plans.
- Achieve KPIs as agreed with the Head of team, e.g. for meetings, pledged income.
- Establish gift agreements with funders that meet both their and the Foundation’s needs.
- Contribute proactively to team planning and performance monitoring, ensuring the programme is strategically focused to maximise its potential for sustainable growth.
- Show enterprise and creativity in developing Trusts and Foundations fundraising.
- Respond appropriately to stakeholders regarding requests for fundraising assistance.
Analysis and research
- Contribute to team-wide evaluation of the Trusts and Foundations programme in order to inform annual planning and wider departmental strategy.
- Ensure that donor details and communications relating to your portfolio are adequately stored on the database and run data analysis and modelling as required.
- Benchmark activity with other relevant organisations and use statistical results and trends to support new activity.
- Undertake research, and work effectively with the Prospect Research team, in order to inform prospect cultivation.
Team work, teaching and learning support
- Form and communicate a clear vision of what is to be achieved, sharing plans with other teams as appropriate.
- Present at staff training and induction events as required.
- Work with other high-value fundraising teams, as well as the Prospect Research team, to ensure a coordinated approach to prospects.
- Positively promote the work of the Trusts and Foundations team, both internally and externally, and represent the team – and the wider organisation – at stewardship and cultivation events, as well as at sector conferences and meetings.
- Assist with other campaigns and special projects as and when necessary.
- Provide occasional cover for other colleagues within the team and wider department.
- Undertake other duties as directed by the Head of Philanthropy.
Working Environment:
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Ability to comprehend complex situations quickly and develop creative solutions.
- Ability to be a strategic team player.
- Ability to effectively build relationships with senior individuals and stakeholders.
- Attention to detail, working accurately and systematically.
- Sound judgement and confident decision making ability.
- Ability to project an organisation positively, clearly and effectively in all communications, written and spoken.
- Ability to initiate and implement a coherent fundraising programme.
- Strong organisational and project management skills, with the ability to prioritise and manage a demanding workload.
- Excellent grammar and writing skills.
- Ability to negotiate and communicate effectively with a wide range of constituent groups and present a case convincingly in person and in writing.
- Ability to question results and analyse data to inform new approaches.
- Computer literate, i.e. Word, Outlook, Excel, databases.
- Willingness to learn and play a role in the development of the Trusts & Foundations team.
- Enterprising and creative, with drive and initiative to implement ideas.
Knowledge, experience, and qualifications:
- Significant fundraising experience, including successful proposal writing, or transferable income-generation experience.
- Experience of undertaking large-scale projects.
- Experience of bringing together different stakeholders to achieve results.
- Experience of working to tight deadlines.
- Experience of working with Trusts and Foundations within fundraising.
- Experience of fundraising five and six figure (or higher) donations.
- Knowledge of Raiser’s Edge or other similar fundraising database.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Location: Romford (Head Office)
Hours: Full-time, 35 hours per week
Working Pattern: Hybrid
Contract: Permanent
Salary: £28,028
About the Role
We are supporting a national health charity to recruit an organised and proactive Administrator to join a small and dedicated team. This is a varied and vital role, central to ensuring the smooth running of the charity’s office and operations. Working closely with the Finance and Resource Manager, you will provide executive assistance, office management, and administrative support across departments, while also acting as the first point of contact for general office enquiries.
Key Responsibilities:
Executive and Leadership Support
- Provide diary management and meeting coordination support to the CEO and Senior Leadership Team.
- Assist with project work, such as preparing documents and sending surveys via email or post.
Meetings and Events
- Organise and coordinate meetings and events, including travel, accommodation, venues, catering, and mailings.
- Liaise with colleagues and external attendees to ensure smooth logistics and communications.
- Support the planning of Team and Trustee Away Days.
Office Facilities
- Maintain office supplies and oversee the office environment.
- Liaise with suppliers and contractors for building and cleaning maintenance.
HR and Finance Administration
- Support with staff holiday and absence records (e.g. BreatheHR).
- Assist with SharePoint intranet updates and internal communications.
- Help with banking tasks, invoices, and receipts.
- Provide administration support for grant processes.
General Administration
- Professionally handle incoming phone calls and act as first point of contact for office enquiries.
- Support the fundraising team with mailouts.
- Manage incoming and outgoing post, couriers, and digital filing.
- Work with the Finance and Resource Manager to streamline processes.
What We’re Looking For:
- Proven experience in an administrative or office support role, ideally across multiple teams.
- Excellent organisational and time management skills, with the ability to manage competing deadlines.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Attention to detail and ability to handle sensitive/confidential information.
- Ability to work independently and use initiative.
- Experience coordinating meetings or events.
This is a fantastic opportunity to join a mission-driven charity and contribute directly to improving lives across the UK.
As a specialist recruitment agency, we are committed to promoting diversity and inclusion and encourage applications from all sections of the community. We support candidates throughout their recruitment journey.
Job Title: Administration and IT Officer
Salary:£30,500
Position Type: Full time/Permanent
Reports to:Finance & HR Manager
Based at: School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB
Working Hours: 9am-5pm (flexible)
Holiday: 31 days including bank holidays
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
About School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Job Purpose
· To ensure the smooth running of the School Food Matters office
· With the support of our IT consultant, manage the charity’s IT systems to ensure optimal efficiency
· Develop our Airtable database to maximise the opportunities available to us on this platform
· To assist the Finance & HR Manager in managing and processing the financial affairs of the charity
Key Tasks
Administration
· Liaising with our landlords on issues regarding our office space and facilities
· Ensuring the smooth running of the office, overseeing the set up and maintenance of office systems
· Managing the enquiries@ email address and answering telephone enquiries
· Assisting with administration and coordination of any events held by SFM e.g. strategy away days
· Organising staff events including celebrations, sporting challenges, quizzes and general fun to keep the team engaged and happy!
· Developing and maintaining an inventory of materials, and keeping the office materials tidy and well managed
· Working with the Super User Group to ensure that Airtable is used effectively to support delivery of our programmes, and to ensure contact details are accurate and up to date
· Working with the evaluation team to monitor programme feedback and data entry as required
· Providing support to the food ed team as required, particularly with project logistics
· Taking minutes at the quarterly trustee meetings
· Prepare invoices for customers, chasing and recording income in Xero as required
· Post transactions and reconcile bank accounts in Xero
· Process staff expense claims
· Maintain gift-aid data and make claims as required
IT
· Purchasing items for the office and projects as required, including IT equipment
· Managing IT and office set up for current staff and new starters to ensure a smooth working process and environment for all
· Maintaining the shared online filing system and making sure it’s kept up to date
· Reviewing and developing IT systems including telecoms to ensure they are fit for purpose
· With our IT consultant, implementing and regularly reviewing cyber security procedures of the charity
· Keeping abreast of new IT systems that could be of benefit to SFM
General
· Keeping up to date with safeguarding requirement and reporting procedures
· You will also undertake other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person Specification
Essential
· Experience of office administration and IT
· Excellent organisational skills including attention to detail, critical thinking, multi-tasking, prioritising and problem solving
· Confident and competent IT skills
· Positive personal attitude and a good team player
· Ability to work independently to agreed deadlines
· Ability to add value to SFM’s culture and ethos
Desirable
· Good oral and written communication skills
· Experience working with databases/accounting systems
· A good understanding of policies and best practice relating to running a small office
· Experience of setting up new office systems and processes to improve effectiveness
· An interest and enthusiasm for the charity’s mission
- Experience of working in a small charity environment
The client requests no contact from agencies or media sales.
Job post summary
Date posted: 19 September 2025
Pay: £12.60 per hour – pay scale dependent on experience
Job description:
Job Title: Youth Worker
Reporting To: The Head of Swan Youth Project
Location: The Swan Youth Centre, Berkhamsted and local area.
Hours: The role holder must be available to work Monday to Friday, covering the core hours of 3.30pm – 6.15pm when we are working directly with our young people during term time, totalling 13.75 hours per week.
Do you believe that young people should have Somewhere to Go, Something to Do, and Someone to Listen after school? Do you want to inspire, motivate and guide young people to navigate the challenges they may face in today’s world?
If so, there is a place for you on the team at the Swan Youth Project!
ABOUT THE SWAN YOUTH PROJECT
The Swan Youth Project (SYP) Limited is a Berkhamsted based registered charity which offers 11-16+ years old of Berkhamsted and the surrounding area, a safe and secure recreational facility within which they can relax and socialise away from the stresses of school or home life. To support them in this we provide a daily drop-in facility with organised activities at the centre as well as holiday programmes, workshops, music gigs and so much more.
The SYP centre is well equipped with a DJ booth, pool table, table football, Internet room, chill-out room, Wii & Xbox, coffee bar and a fully equipped band practice room. A free snack and hot drink are offered to all members (some of whom may not have eaten all day).
ABOUT THE ROLE: You will help plan, execute and engage in activities that enhance member development.
Duties will include:
1. Running daily sessions both in the centre and offsite activities / trips
2. Assist with the planning and set up of specific activities
3. Engage and build positive relationships with young people, responding appropriately to challenging situations
4. Create a calm and safe environment for both the young people and the staff.
5. All team members take on a share of the activities required for the smooth running of the centre; i.e. running our social media channels, fundraising, timely completion of all required centre checks
ABOUT YOU:
Ideally, you will have some experience working with young people; this could be through volunteer work, youth coaching, or as part of a formal qualification route. Full training will be given to develop you on this rewarding career path. What is most important is that you;
· Bring a passion for working with young people and a genuine interest in their personal development and well-being
· Have excellent pastoral skills including active listening, empathy, and building rapport with our members
· Have the ability to remain calm and composed in sometimes challenging situations.
· Be flexible with the ability to juggle multiple tasks and adapt in an ever-changing environment
· Be a team player and contribute to the running of sessions and programmes for the benefit of all members
· Be Resilient with a positive mindset and the ability to adapt to demanding and ever-changing situations
What we offer
· Competitive salary benchmarked against the Youth Work sector.
· Training both in house and external to enable continued self-development to deliver high level provision to our members.
· Meaningful work; knowing you are making a real difference to the young people as they develop towards adulthood.
The SWAN Youth Project is an equal opportunities employer and welcomes applications from all members of the community.
As part of the selection process, all candidates must be willing to undertake a DBS check and subscribe to the DBS update service
PREVIOUS APPLICANTS NEED NOT APPLY
THE CLOSING DATE FOR APPLICATIONS IS 22/10/25
Job Type: Part-time
Benefits:
- Free parking
- Transport links
Work Location: In person
Application deadline: 22nd October 2025
Salary £31,500 - £33,570 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days (we wlcome flexible working requests)
Base Hybrid working for the foreseeable future, with attendance in the office
two days a week, including one day being a Thursday at our central office:
· Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The trusts fundraising officer will report to the trusts dunfraising manager.
We are seeking an enthusiastic trusts fundraising officer to join our team to help deliver our ambitious plans for growth. This new role involves managing a warm portfolio of trusts and foundations and finding new prospective donors, submitting compelling applications and providing exceptional supporter experience.
You will be proactive and passionate about building strong relationships with charitable funders and have previous experience of securing gifts from trusts and foundations or institutional donors. Additionally, you will have experience of identifying and assessing new prospects and have excellent written and verbal communication skills, as well as strong organisational abilities.
The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and prospect research skills in a supportive, ambitious, and high-performing team.
The team
Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
• Our database and supporter care colleagues underpin and support the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post please send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 2 October 2025,12 noon.
Interview date: Monday 13 October 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
Are you organised, detail-focused, and passionate about making a difference?
Join the Race Equality Foundation, a national charity working to tackle racism and improve the lives of Black, Asian, and ethnically minoritised communities. We produce cutting-edge research, influence policy, and deliver innovative programmes that create real change.
We are looking for someone who wants to use their developing administrative and research skills to tackle racism and inequality. Organised, methodical and curious, you will support the research and policy related work of the Race Equality Foundation.
From organising interviews and roundtable discussions, to facilitating online and in person meetings, and ensuring high quality record keeping and data management; you will be crucial to the Foundation’s work in exploring the persistence of racial inequalities and their consequences and developing solutions.
Key to the way we work are both intersectionality and participatory approaches that centre the voices of those with lived experience, and you will facilitate this in the projects you work on. You will support our dissemination activities to a range of audiences, and our relationships with stakeholders, including central and local government and our voluntary and community sector partners.
This is a fantastic opportunity to develop your skills and be part of a collaborative, supportive team committed to tackling racial inequality.
Why work with us?
At the Race Equality Foundation, you’ll join a passionate team that values inclusion and wellbeing. We offer:
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Generous annual leave – 25 days rising to 31 after five years, plus bank holidays
-
Above-statutory employer pension contributions
-
Employee Assistance Scheme (EAS) for health and wellbeing support
-
Ongoing training and development opportunities
-
A friendly, flexible, and collaborative working environment
How to apply
Apply via our online recruitment portal, submitting your application form and supporting statement.
Closing date: Wednesday 24th September 2025 5pm
Interview date: Friday 3rd October 2025
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Based: Central London, Green Park (with flexibility to work one or two days a week at home)
Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate)
About the Foundation
The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.
The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million.
About the role
The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.
About you
This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.
To apply
If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October to the email address in the Candidate Information Pack (also attached).
More Information
If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack.
The Meridian One Community Garden is a meanwhile space which primarily grows fruit, salad and vegetable crops. We engage local people in the garden through weekly volunteer gardening sessions, school visits and other community events.
TCV are looking for a Senior Project Officer who has skills and experience in community engagement, delivering events and experience of managing a community facility. The community garden was established three years ago, and the site includes an office, community meeting/education room, toilets and a large polytunnel.
The Senior Project Officer will be able to effectively deliver different tasks as required, from planning and delivering a large community family weekend event to ensuring our site Health & Safety is maintained. The post holder will be able to lead volunteers in practical tasks such as making large, raised wooden planters, help maintain the garden plants during the Spring and Summer growing period and ensure administration tasks are completed on time. These administration tasks are varied and include procurement of materials, creating risk assessments, updating social media posts and completing task reports. The Senior Project Officer will be required to lead the delivery of our under 5's Nature Explorers outdoor playgroup activities, school visits, themed evening events and weekend family events. Additionally, the Senior Project Officer will deliver corporate volunteering sessions and provide holiday cover for our weekly Green Gym gardening session. Our wider events have included women's Pampering and Enrichment evenings, Repurpose, Recycle, Reinvent workshops and a Black Women in Conservation and Horticulture photography exhibition. Our weekend family events provide free food, music and arts and crafts activities. The post holder will also be required to lead occasional practical food growing and conservation activities with volunteers.
This a very much a public facing role and the Senior Project Officer must be welcoming and approachable to a wide range of stakeholders. The visitors to the garden have a wide range of backgrounds and needs, you'll need to be experienced in working with people, from toddlers attending the Nature Explorers club, vulnerable adults, to corporate volunteers and senior staff from our funders and the local authority.
In addition to this Senior Project Officer role, there are two other part time Project Officers working at the garden. TCV offers an excellent, extensive training programme and additional support from a great team of local colleagues.
Usual working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times and home working will be limited, except in exceptional circumstances. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to plan & lead on the delivery of those evening and weekend events.
This role would suit someone with previous practical experience of day-to-day management of a community garden or community centre.
Ideally, we're looking for someone with experience of gardening and/or nature conservation. However, what's equally important is that the Senior Project Officer has initiative, is friendly, welcoming, and comfortable working with a wide range people. We'd therefore welcome applications from candidates who can display those personable qualities, perhaps with experience of working in a community centre.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
Do you want to use your research skills to influence real change?
The Race Equality Foundation is an evidence-based charity working to dismantle systemic racism and improve outcomes for Black, Asian, and ethnically minoritised communities across the UK. We generate and share knowledge, influence policy and practice, and deliver programmes that make a tangible impact.
We are looking for an experienced and motivated Researcher or Senior Researcher who is passionate about using evidence to tackle racism and inequality. Organised, reflective, and inquisitive, you will play a key role in shaping and delivering the Foundation’s research and policy work.
You will develop and lead projects exploring the persistence of racial inequalities and their consequences, identifying and sharing good practice, and developing potential solutions. Central to the way we work are intersectional and participatory approaches that place the voices of those with lived experience at the heart of our research, and you will be instrumental in embedding these principles in the projects you manage.
As part of the role, you’ll also take a leading role in disseminating findings to diverse audiences, influencing policy and practice, and developing and maintaining strong relationships with key stakeholders, including central and local government, funders, and voluntary and community sector partners.
This is a fantastic opportunity to contribute to impactful research, inform systemic change, and be part of a collaborative, values-driven organisation dedicated to tackling racial inequality.
Why work with us?
You’ll join a values-driven organisation where your work directly contributes to racial justice. We offer:
-
Generous annual leave – 25 days rising to 31 after five years, plus bank holidays
-
Above-statutory employer pension contributions
-
Employee Assistance Scheme (EAS) to support your wellbeing
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Opportunities to work on impactful, high-profile research projects
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A collaborative, supportive, and inclusive working environment
How to apply
Apply via our online recruitment portal, submitting your application form and supporting statement.
Closing date: Monday 29th September 2025
Interview date: Monday 13th October 2025
Tackling racism, transforming lives.
The client requests no contact from agencies or media sales.
Overview
We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership.
This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.
You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:•
- how we approach recruitment
- our team, culture and values
- the benefits of working with us
- and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the role
The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.
This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.
This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters.
The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration.
This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.
Key Responsibilities
- Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
- Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
- Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
- Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
- Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
- Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
- Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
- Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
- Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
Essential Experience
- A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
- Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
- Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
- Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
- Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
- Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.
Personal Attributes
- Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
- Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
- Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
- Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure — especially during live delivery or partner-facing moments.
- Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
- A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
- Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
- Deeply motivated by delivering meaningful, memorable experiences for supporters.
- Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.