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POSITION OVERVIEW

The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.

Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.

Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.

The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.

The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.

You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Quality Assurance and Standards Management

· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.

· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.

· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.

· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.

· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.

· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.

· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Youth Worker Team Management and Development

● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.

● Attend Line Managers training and regular sessions with HR Manager.

● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.

● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.

● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.

● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.

● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.

Programme Operations and Delivery Oversight

● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.

● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.

● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.

● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.

● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.

● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.

Safeguarding and Compliance

● Ensure that full compliance with safeguarding policies and procedures are adhered to.

● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.

● Manage safeguarding incidents and concerns.  In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.

● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.

● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.

Data Management and Reporting

● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.

● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.

● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.

● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.

Partnership and Stakeholder Management

● Develop and maintain relationships with local schools, community organisations, and partner agencies.

● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.

● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.

● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared.  It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change.  Consequently, The Avenues will revise this Job Description as required in consultation with post holders. 

ABOUT YOU 

● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent. 

● Minimum 3 years frontline youth work experience with 8-19 year olds

● Demonstrate significant project management experience. 

● Strong people management skills

● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities. 

● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.

● Experience managing budgets and members expectations.

● Proven track record in creating and building relationships with local partners to enhance a youth programme.

● Understanding and empathy of current issues young people face.

● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding

Personal qualities:

● Passion for youth work and belief in young people's potential

● Creative thinking balanced with evidence-based practice

● Resilience and flexibility in a dynamic environment

● Ability to work collaboratively and thrive as part of a team.

● A proactive approach, self-motivated and enthusiastic with high levels of initiative. 

● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues. 

This role focuses on early intervention work with young people aged 11–19, supporting them to improve their emotional health and wellbeing. You'll build short-term, trusted relationships that help young people build resilience, explore challenges, and access support around issues like anxiety, relationships, or low self-esteem.

Working in youth and community settings—including schools, the Young People’s Centre, and occasionally in homes—you’ll meet young people where they are and tailor support to their needs. You’ll work closely with schools, community partners, and the wider CYP team to ensure support is timely, relevant, and inclusive.

We’re keen to hear from people with:

· Experience of working 1:1 with young people in supportive or youth work settings

· Strong understanding of youth development and emotional wellbeing

· A commitment to inclusion, anti-oppressive practice, and trauma-informed youth work

· The ability to build rapport, maintain professional boundaries, and adapt to young people’s needs

A recognised youth work qualification is welcome but not essential. We particularly welcome applications from candidates with lived experience or from backgrounds currently underrepresented in our workforce, including Black and racially minoritised communities, disabled people, and LGBTQIA+ individuals.

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests or adjustments that would help you thrive in this role.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our CYP Services provide safe spaces and supportive relationships that empower children and young people to thrive.

You’ll be joining a creative, values-led team, with a supportive management structure, regular supervision, and opportunities for development.

If you have questions about the job, please contact Ruth Davey (Targeted Support Lead) at Impact Initiatives.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: Thursday, 28th August 2025 by 12.00 noon

Interviews: 3rd and 4th September 2025 

For further details and to how to apply please visit our jobs page on our website.

Could you turn partnerships into something profoundly powerful? Join Prospect Hospice and help shape the future of end-of-life care through bold, strategic fundraising.

At Prospect Hospice, we are dedicated to providing outstanding end-of-life care to our patients, as well as offering emotional, spiritual, and practical support to their families and loved ones. Based in Swindon, we serve communities across North Wiltshire, Swindon, and the surrounding areas.

As a charity, we rely heavily on the generosity of individuals, businesses, and philanthropic donors to fund our services. We are seeking a dynamic Partnerships and Philanthropy Manager to join our team and help us continue this vital work.

Hours: 30 to 37.5 hours per week (Flexible working options, minimum 3 days per week in the office, part-time considered).

What is the role?

As our Partnerships & Philanthropy Manager, you’ll be at the heart of our new strategy - unlocking income and wider value through bold, purposeful partnerships with local businesses and philanthropists.

In this role you’ll:

• Lead and deliver our corporate partnerships and major donor strategy
• Proactively identify & cultivate relationships with prospective donors
• Create compelling proposals and deliver inspiring pitches
• Collaborate with internal teams to align funding with strategic needs
• Build and nurture high-value relationships with partners and philanthropists
• Secure major gifts and high-value, strategic support
• Deliver bold, innovative fundraising initiatives
• Deliver exceptional stewardship and donor experiences
• Track progress through regular pipeline & financial reporting
• Coach and support colleagues in corporate fundraising
•  Act as the corporate fundraising expert across the charity

This is a fantastic opportunity for an ambitious and results-driven individual to make a real impact in our community.

What we’re looking for:

• A track record in securing income through new & existing partnerships (charity or commercial sector)
• Strong networking, influencing and relationship-building skills
• Strategic thinker with excellent written and verbal communicatio
• Experience of using a pipeline to track the status and potential value of partnerships
• A team-player who is passionate about growing income through partnerships and wider fundraising activities
• A proactive, self-starter with a passion for making a difference
• Full UK driving license and access to your own car

We are looking for a confident, proactive individual who is passionate about making a difference. The ideal candidate will have a strategic mindset, with the creativity to develop new fundraising ideas and the resilience to achieve ambitious income targets.

Our Values

We’re committed to creating a truly inclusive workplace where everyone can thrive. We value diversity of thought, ability and individuality, and we’re proud to be a learning organisation that encourages innovation and continuous development.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• Free parking

Ready to Apply?

If you're ready to shape something meaningful and see the impact of your work every day, submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in so we may close the vacancy before the closing date. Candidates are advised to apply early.

At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home. 

The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement. 

This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks. 

Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.

A place to make a difference

Location: Bradford, hybrid.
Salary: £25,000 per annum, pro rata
Permanent, part time, 21 hours per week, including Monday and Friday 9am to 5pm. The remaining hours are flexible.

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

Join our finance team as an Accounts Payable Assistant, where your precision and pace help deliver seamless service to both internal teams and external suppliers. You’ll process over 20,000 invoices annually, manage payment runs, and support payroll and BACS operations ensuring every transaction aligns with company policy and supports our customer-focused mission.

Working with finance systems like Unit 4 and using your intermediate Excel skills, you’ll connect data, manage due dates, and help optimise cash flow. Your role is key to enabling smooth operations that ultimately support our customers’ experience.

If you’re detail-driven, thrive on structure, and want to make a real impact - this is your opportunity.

Salary

The spot salary for the Accounts Payable Assistant post is £25,000 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Maths and English GCSE grade C or above (or equivalent)
• Significant experience working in an Accounts Payable department
• Proficiency in using spreadsheets, particularly Excel
• Strong organisational skills and methodical approach to tasks
• Ability to work under pressure and meet tight deadlines
• Excellent written and verbal communication skills
• Basic understanding of accounting principles
• Accounts Payable Assistant Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 2nd September via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
Planned date: 10th September at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may have experience in the following: Accounts Payable Clerk, Purchase Ledger Clerk, Finance Assistant – Accounts Payable, Accounts Payable Administrator, Finance Clerk – Purchase Ledger, etc.

REF-223314

Welcome to Ada!

At Ada National College for Digital Skills, our mission is to educate and  empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives. 

We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.

The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs.

Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993 and since then we’ve gone from strength  to strength including a Good with Outstanding features in our first Ofsted Inspection.

16-19 Provision:

As of 2024, we have 187 16-19 students enrolled. Our most recent results are outstanding; 39% of A level results at A*- B and 74% achieving at least one Distinction or better in their externally assessed  Computing BTEC. This makes us the best education institution in the country for this BTEC.

Degree Apprenticeships:

Across our London Victoria and Manchester Ancoats campus, we have 363 apprentices currently enrolled on our Higher and Degree Level Apprenticeships. We specialise in five disciplines at present: software development, data analytics, tech consultancy, cyber security and business analysis, working with a wide range of SMEs and corporate organisations such as PwC, Bank of America, Deloitte, Clearscore, Just Eat, Capita, MHRA, Booking,com and Salesforce.

At present 38% of our learners are female, 51% are from ethnic minority backgrounds and 50% come from low income households compared to national averages of c. 20%. We’re passionate about building a supportive, values driven environment for both our students and staff.

Key Aspects of the role & main duties and responsibilities:

• Promote Ada at outreach events (careers fairs, assemblies, workshops) across Greater Manchester with the aim of meeting our application, offer holder and enrolment targets.
• Engage and network with school contacts to ensure growth of Ada’s active contacts in outreach database.
• Manage and maintain of the school database to support outreach communications.
• Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events - This may involve commitment on some weekends and will require evenings and earlier starts.
• Ensure we are on track to meet our targets for the volume of applications, offers and ultimately enrolments for our new Manchester Sixth Form and ensure we meet our diversity targets.
• Support the administration of the Sixth Form application process including dealing with enquiries to the inbox and on the phone in a timely manner.
•  Sending application communications including invitations for assessment, offers and enrollment paperwork,  data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Salesforce, Civica and others).
• Accurate record keeping and data entry into Ada’s systems to produce insightful reports to drive recruitment and inform the leadership team.
• Administration and processing of students enrolments on GCSE results days and afterwards.
• Support with creation of Marketing materials for outreach campaigns and events.

 Essential Qualifications and Experience

• You are inspired by Ada’s mission and excited to share it with young people aiming to dramatically impact their lives for the better (countless numbers of students have said this is what interaction with our outreach team has done for them!).
• You are actively looking for personal growth through your job and meeting KPIs are exciting challenge for you.
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel as necessary for the role.
• You are able to cope with a varied and demanding workload, to prioritise effectively and to meet strict deadlines under time pressure - You have a high level of resilience and accountability.
• You enjoy meeting lots of new people, especially 14-16 years old who are curious about technology and the world around them and how they fit into it, and helping them to consider their options and you understand what their options are.
• You enjoy working as part of a small, hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You are committed to ongoing personal development. You consider feedback a gift, even when it is hard to give or receive.
• You’d like to join a small team with a startup mentality, doing hard things, and to participate in its growth and impact.
• You can deal with uncertainty and are solutions focused.
• You’re a generalist, even if you’re very good at certain things including gathering and maintaining databases / spreadsheets used for tracking and reporting and determining next steps.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day.

Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
•  To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
•  To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups

Applicants with Disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR team.

Sponsorship

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Thank you for your interest in Ada, the National College for Digital Skills and good luck with your application!

Closing date: Friday 22nd August 2025

The Healthy Ageing Project will address specific challenges within the community, while actively promoting healthy ageing in practical and effective ways across our network.

We will focus on the strengths and expertise of our member groups to promote engagement with Ireland's unique music, dance, sport, language and culture.

We will work together with our members throughout this three-year journey. Together, we will develop, launch and promote a project geared towards improving health and wellbeing, reducing health inequality and providing strategic direction for national health programmes and policy recommendations for the Irish community.

This post is part time (17.5 hours per week) and will be based in the Midlands/ North of England, Birmingham, Liverpool, Leeds, Manchester etc.

PERSON SPECIFICATION

You'll be a friendly ‘people person’, with a collaborative, solution-oriented mindset - who has:

• An understanding or strong interest in health & wellbeing for older people

• Experience of working with older people either in a paid or voluntary capacity

• Understanding of and empathy with the issues affecting older people and barriers they experience

• Knowledge of health/sport/culture and other general services for older people in Britain

• Ability to build strong relationships with other stakeholders including public health bodies/charities

• Strong administrative and I.T skills

• Strong verbal and written communication skills

• Strong organisational skills/ability to manage own time effectively

• Unwavering commitment to equality & fairness

• Willingness and ability to work flexibly

• A proactive approach to the personal development of oneself and others

• A ‘Hands on’ approach to coordination and practical tasks as required

• A right to work in the UK

Are you someone who takes pride in providing exceptional customer service and wants to make a real difference? At Guide Dogs, we’re on a mission to help people with sight loss live the life they choose — and our Supporter Experience team is a key part of that journey. 

As a Customer Service Executive (internally known as a Supporter Experience Executive), you’ll be the voice of Guide Dogs for our supporters. Whether it’s answering questions, solving problems, or taking donations, you’ll ensure every interaction leaves our supporters feeling valued, informed, and inspired. You'll bring patience, empathy, and initiative to every conversation — whether it’s by phone, email or post — and handle even the most sensitive topics with care and professionalism. 

We’re looking for someone who thrives in a fast-paced environment—confident in managing their own workload, juggling multiple priorities, and communicating clearly with both supporters and colleagues. As a Customer Service Executive, you’ll play a key role in delivering exceptional supporter experience while working to agreed service levels and ensuring no detail is missed.

You’ll also play a crucial role behind the scenes, helping us maintain accurate records, capture supporter insights, and shape an experience that keeps people coming back. Working closely with your team, you’ll share knowledge and help keep our supporter database and working systems up to date and accurate.

What’s more, you’ll be working in an environment where dogs might be around (which we think is a bit of a bonus!), and where every member of the team is encouraged to be a Guide Dogs ambassador — out in the community, at events, and in everything we do. 

This role will be office based at our Reading site.  You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. 

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

A place to make a difference

Location: Bradford, hybrid.
Salary: £25,000 per annum
Permanent, full time, 35 hours per week, Monday - Friday 9am to 5pm.

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

Join our finance team as an Accounts Payable Assistant, where your precision and pace help deliver seamless service to both internal teams and external suppliers. You’ll process over 20,000 invoices annually, manage payment runs, and support payroll and BACS operations ensuring every transaction aligns with company policy and supports our customer-focused mission.

Working with finance systems like Unit 4 and using your intermediate Excel skills, you’ll connect data, manage due dates, and help optimise cash flow. Your role is key to enabling smooth operations that ultimately support our customers’ experience.

If you’re detail-driven, thrive on structure, and want to make a real impact - this is your opportunity.

Salary

The spot salary for the Accounts Payable Assistant post is £25,000 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Maths and English GCSE grade C or above (or equivalent)
• Significant experience working in an Accounts Payable department
• Proficiency in using spreadsheets, particularly Excel
• Strong organisational skills and methodical approach to tasks
• Ability to work under pressure and meet tight deadlines
• Excellent written and verbal communication skills
• Basic understanding of accounting principles
• Accounts Payable Assistant Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 2nd September via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
Planned date: 10th September at our Bradford office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may have experience in the following: Accounts Payable Clerk, Purchase Ledger Clerk, Finance Assistant – Accounts Payable, Accounts Payable Administrator, Finance Clerk – Purchase Ledger, etc.

REF-223312

We are recruiting for a Public Affairs Lead to join our team in London; the scope on this job involves….

Job Title: Public Affairs Lead

Location: Hybrid with the requirement to occasionally work at our Head Office (Vauxhall). This work will also require regular travel to Westminster to attend stakeholder meetings and events.
Salary: £38,674.05 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full time, Fixed term (12 months)

Hours: 37.5

Refuge is recruiting for a Public Affairs Lead to join it's successful Policy and Public Affairs Team.

The Public Affairs Lead will be responsible for designing the public affairs plan, drafting briefings for stakeholders and leading a programme of impactful parliamentary events to drive meaningful change to law and policy for the benefit of survivors of domestic abuse. The successful candidate will bring experience of public affairs and stakeholder engagement, excellent communication skills and excellent interpersonal skills and political judgement.

This an exciting opportunity to influence government at the highest levels and play a key role in driving systemic change to end Violence Against Women and Girls. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 1 September 2025

Interview date: 10 & 11 September 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Upcycling Programme Consultant

Location: Based at HFHGB Upcycling Workshop (49 Gale St RM9 4NU) and at Restore (16 High St RM1 1HR), as and when required. There may also be a need to attend Corporate offices/locations.

Engagement Basis: Freelance, activity-based contract 

Please submit your CV and an expression of interest. 

Closing Date is Wednesday 27th August 2025.

Background  

Habitat for Humanity Great Britain (HFHGB) is part of the international Habitat for Humanity network, tackling housing poverty around the world. Decent and affordable housing is about much more than four walls and a roof – housing intersects with critical development issues, including gender equality, human rights, and climate change. You can find out more about our work on our website.

We're not just creating homes. We're also creating opportunities. Providing connections and support for people in housing need as well as volunteer experiences for corporate partners. At Habitat for Humanity’s upcycling initiative we take things and bring them into the workshop and give them a new lease of life.

Overview  

Habitat for Humanity GB (HFHGB) engages corporate volunteers in practical upcycling workshops as part of its social impact programme. These workshops involve the restoration or creation of furniture and home goods for people experiencing housing precarity. We are seeking an experienced freelance consultant to manage and deliver this programme on a flexible, per-project basis. 

Less than 2% of social housing actually comes with furniture. Our upcycling workshop aims to part-furnish these properties with high quality repaired and upcycled items and create opportunities for other households and communities experiencing economic hardship to furnish their own space.

We have strong support from the UK public, who are keen to make donations of furniture and materials, as well as support from the UK private sector. This project will combine these offers of support by enabling a creative workshop space where teams of volunteers can be supervised to upcycle donated items. Our upcycling project aims to furnish properties with high quality repaired and upcycled items and create opportunities for other households and communities experiencing economic hardship to furnish their own space. Upcycled furniture also goes to our Restore in Romford which is our Charity DIY shop and a community space for low-income households to purchase essential furniture items and access tailored DIY and construction information to help them make affordable improvements to their home.   

Scope of Services 

The consultant will be contracted to provide services under two categories: 

A. Workshop Delivery (Per Event Basis) 

• Lead upcycling workshops for groups of up to 15 volunteers 

• Demonstrate furniture painting, sanding, or assembly techniques 

• Provide safety briefings and facilitate an inclusive and engaging volunteer experience 

• Ensure venue is prepared (tools, PPE, materials) and tidied post-event 

• Capture basic event data (e.g., attendance, photos, testimonials) 

B. Planning & Admin (Hourly Basis) 

• Liaise with HFHGB staff to scope each workshop 

• Procure or prepare necessary materials (paint, wood, furniture) 

• Coordinate with donors and suppliers on logistics 

• Maintain inventory of workshop tools and supplies 

• Maintain inventory of food/refreshments e.g. water, milk, tea etc

• Support design of new upcycling activities for different skill levels 

Scope of Consultancy 

The Upcycling Programme Consultant will be engaged to deliver HFHGB’s Upcycling Workshops. We are looking for an enthusiastic, creative and supportive individual to fulfil this role. The ideal consultant will have experience working with individuals from a mixture of backgrounds and with different experience levels:

• Overseeing workshop delivery in line with agreed project scope, developing and managing a process to ensure that donated items of furniture are upcycled to a high quality and providing input into volunteer coordination and inductions as agreed. 

• We are looking for someone with the creativity and drive to grow the project and workshop outputs, and existing experience of furniture upcycling, such as varnishing, painting, knowledge of furniture restoration is essential as this is the focus of the existing work.

• There will be times where the Upcycling Programme Consultant will be required contribute to related activities if mutually agreed, such as meeting with various partners and helping with collections or deliveries.

Furniture Upcycling   

• To coordinate with a team of designated supervisors who will oversee day to day upcycling with Corporate Partners, e.g. volunteers. This includes involvement in appointment, oversight and assisting with necessary training for supervisors etc. 

• To develop creative and engaging ideas and processes about what to do with the furniture from start to finish.

• This includes identifying which pieces of furniture will be upcycled for each session, in what way they will be painted and finished and what products will be used. Ultimately creating a process for each piece which supervisors can use in the sessions as a guide for the day and with participants.

• To oversee the donation and collection of stock and materials from partners and donors, including liaising with Restore and procuring from local sources.

• To complete regular stock checks to ensure adequate stock of all items needed to creatively upcycle furniture in available including but not limited to paint, sandpaper, waxes, varnishes, and tools.

Programme Support Activities/Project Logistics and Liaison/Project Co-oridnation. 

• Act as the primary liaison for all Upcycling enquiries, working with suppliers, media and supporters as required. Representing Habitat at workshops, internal and external events with current and potential donors.

• Track and report on expenditure for the project, as agreed with Habitat for Humanity and the Director of Programme Delivery ensuring value for money and adherence to, and review of budget expectations. 

• Facilitate relevant meetings relating to the project, including setting agendas, writing, distributing, and following up on agreed actions.

• Co-ordinate with HFHGB staff to develop all marketing materials using all the charity’s communication channels. 

• Adhere to HFHGB health and safety procedures while on-site. 

• Provide excellent customer service to ensure all stakeholders have a positive experience of the project.

• Evaluate the success and impact of the project by monitoring pieces upcycled and diverted from landfill, and GIK (Gift in kind) donated to support the project, 

• Ensure all registration forms, health and safety and inductions forms are completed and saved according to GDPR practices.

• Ensure before and after photos of the furniture and volunteer involvement on the day is captured and downloaded onto the appropriate system.

• Provide information to ensure the Impact Team can prepare narrative and financial reports required by donors.

Consultant Profile 

The consultant is expected to have: 

• Demonstrable experience in furniture upcycling, including restoration, varnishing, and upholstery. 

• Experience working with volunteers in a workshop or creative environment. 

• Strong organisational skills and ability to deliver on time and within budget. 

• Confidence in liaising with donors, corporate volunteers, and suppliers 

• A current clean UK driving licence and access to transport 

• Experience coordinating creative workshops or similar hands-on activities 

5. Key Deliverables 

• Up to 3 workshops per week (subject to bookings) 

• Basic post-event summary submitted within 5 working days of each session 

• Workshop area maintained in good order 

• Regular inventory updates and re-stocking requests submitted quarterly 

Fees & Payment 

• Workshop Delivery Days: £200/day (inclusive of preparation and facilitation time) 

• Planning/Admin Time: £25/hour (pre-approved, capped per project) 

• Invoicing: Monthly in arrears, based on completed activities and submitted timesheets 

• Payment Terms: Within 30 days of receipt of invoice 

Join The Hepatitis C Trust – Make a Difference in Liver Health 

The Hepatitis C Trust works nationally with peers who use their lived experience to raise awareness, provide training, and improve access to hepatitis C testing and treatment. 

In partnership with the Royal Berkshire & Thames Valley ODN, we’re expanding our work to include a Hepatocellular Carcinoma (HCC) surveillance and early liver disease detection programme in Royal Berkshire & Thames Valley. 

We’re looking for someone who: 

• Has experience in health services or working with volunteers. 

• Has been affected by or supported someone with liver disease. 

• Can work independently, engage with stakeholders, and drive community outreach. 

In this role, you will: 

• Promote liver screening and early detection in the community. 

• Support patients through assessment and ongoing care. 

• Coordinate workshops and raise awareness. 

• Collaborate with local hospitals and outreach clinics. 

Requirements: 

• Full driving licence and own vehicle. 

• Willingness to travel across the region. 

• Passion for patient-led care. 

The Role 

Vocabulous is an innovative online resource to aid targeted and explicit vocabulary teaching in Key Stage 2 and 3 English lessons. We are a small, fast-growing education technology company looking for an innovative, organised and enthusiastic individual to join our team. Our Operations and Engagement Coordinator will be a key support role, responsible for keeping the business running smoothly day-to-day, while also engaging directly with our schools and teachers.

This varied role combines administration, customer communication, social media/marketing support, and basic system management (CRM). You will be the first point of contact for many of our customers, ensure processes run efficiently behind the scenes, and help us build strong relationships with schools and teachers. 

We are a small organisation with a social purpose, so we are looking for someone who is excited about the job description, but who is also interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role.  

Position: Operations and Engagement Coordinator 
Location: York and Harrogate (the business is based in York until December 2025 then moves to Harrogate in January 2026) 

Flexibility: At least 2 days in the office and the rest either remote or in the office as preferred 
Hours: 30 hours a week across 4-5 days 
Salary: £21,600 (£27,000 FTE) per annum 
Contract: Fixed Term Contract until Summer 2026, with possibility of extension dependent on funding 
Benefits: 5% pension contribution, 27 days holiday pro-rated (rising by 1 day per year of employment) plus bank holidays

Closing Date: Sunday 31st August 2025 at 5pm 
Interview: Monday 8th September at The Guildhall in York 

Start Date: As soon as possible after appointment, can be negotiated 

Key responsibilities include: 

Administration & Operations 

• Provide general administrative support across the business. 

• Manage and maintain our CRM system, ensuring data is accurate and up to date. 

• Assist with scheduling school training and catch-up calls, document preparation, and email correspondence. 

• Content development for the new KS2 and KS3 curricula, including example sentence writing. 

• Create and format new resources such as worksheets and certificates. 

• Upload new content to the Vocabulous website. 

Customer Engagement & Support 

• Respond to teacher enquiries by email or video call. 

• Help onboard new schools, including scheduling and leading basic online training sessions. 

• Monitor schools’ site usage and provide support to teachers via email. 

• Monitor teacher feedback and flag issues or opportunities for improvement. 

• Proactively recruit new schools to use Vocabulous and secure commitments from returning schools. 

Marketing & Communications 

• Support the creation and scheduling of social media content. 

• Assist with email campaigns, newsletters, and website updates. 

• Contribute ideas for content, customer stories, and events that build our community. 

• Attend selected education conferences to manage our exhibition stand. 

Skills & Experience 

Essential 

• Strong organisational and administrative skills and attention to detail. 

• Clear and confident communicator (written and verbal) with a professional, friendly manner. 

• Comfortable learning new technology tools (CRM, social media platforms, etc.). 

• Proactive, resourceful and able to work independently in a small team. 

• Interest in education and technology. 

• Ability to work at least 2 days a week in the office in Harrogate.

Desirable 

• Experience with CRM systems or customer support. 

• Experience delivering basic online training or onboarding. 

• Familiarity with tools such as Pipedrive, Canva or MailerLite. 

• Experience creating or managing social media content. 

How to Apply

Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by 5pm on 31/08/2025 via Charity Job which should detail: 

• Your experience related to the job description. 

• Why you’re excited to work for Vocabulous. 

We are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation. 

All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure.

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply 

You must download an application form from Respect's job page, and submit in word doc. format only, please.