Posts jobs in south croydon, surrey
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Friends of Moorfields
The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.
The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.
The Position
The Volunteer Support Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the trust, with a focus on Moorfields Network Sites.
The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.
Key Accountabilities
- To lead on the recruitment, administration and support the teams of Volunteers at various Moorfields Network Sites.
- To support the delivery of the ‘Telephone Support Service’
- To promote and support volunteer services in Moorfields City Road.
- Other General Duties.
Helping to ensure that everyone who comes to Moorfields, for whatever reason, has the best possible experience.
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Baobab Centre works as a non-residential therapeutic community with young asylum seekers and refugees and we are looking for an exceptional candidate with at least two years' experience of working in a busy office environment.
As a member of our non-residential therapeutic community you will participate in the development of meaningful relationships and social learning, constructing a holistic therapeutic environment where all relationships with all members of the community matter.
You will have experience managing a small team, including line management duties. You will be a key part of our multi-professional team and will be responsible for the administrative management of clinical files and supporting the clinical team. You will have excellent organisational and communication skills and be willing to participate in the life of the Baobab Community.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Job specification
Team: Casework
Location: Mainly at our partner sites in Kensington and Chelsea, however you will also be located at our office (Argon House, Argon Mews, London, SE6 1BJ) and there will be opportunities to work flexibly from home.
Duration: Permanent role
Reporting to: Co-Head of Casework
Hours of work: 35 hours (5 days per week)
Salary: £30,000 - £31,500 per annum
Areas of responsibility
The post holder will be responsible for the following:
- Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
- Attending appointments with guests occasionally when needed
- Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
- Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
- Attending meetings with the casework team, external service providers and partner organisations when required
- Collating statistics and outcome measurements of the casework service for both internal and external use
- Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
- Managing a small casework budget
- Undertaking any other duties, as required by the charity
Person Specification
Essential
- At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
- Empathetic attitude to homeless and vulnerably housed people
- Up-to-date knowledge of the welfare issues and legislation affecting homeless people
- Knowledge of relevant support services available to homeless people, particularly in West London
- Confident approach to, and experience of, dealing with challenging behaviour
- Ability to maintain good relationships with colleagues and external service providers
- Highly organised with strong time-management skills
- Ability to keep clear and up-to-date case records
- Experience and competent in MS Office packages
- Ability to work independently and take the initiative to make important decisions
- Flexible and supportive team member with excellent communication skills
- Ability to adhere to and implement Health & Safety, HR and operational policies
- Understanding of and commitment to Equal Opportunities
- For night shelter caseworkers, willingness to work a minimum of one evening per week
- This post will require an enhanced DBS check prior and during employment
Desirable
- Ability to speak Polish, Romanian or other Eastern European languages
- Experience of working alongside volunteers
Other
- Ability to work flexibly and at various sites, as required
- Eligibility to work in the UK
- To be able to adhere and work within Glass Door’s safeguarding policy and procedures
- To participate in meetings, supervision meetings and in any trainings as required
- To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and monthly team meetings.
On a day to day basis you will:
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Work off your own initiative and have exceptional time management
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Be the charity representative for the event
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Maintain a safe and positive environment
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Identify and solve/diffuse issues within the groups
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Bring your own personality to the role
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Follow clear processes
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Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
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Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
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Encourage and motivate participants
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Work on GivePanel and other similar platforms to manage registrations
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Post engaging content on a daily basis
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Identify, report and signpost all safeguarding concerns
Person Specification
Essential
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At least three years’ professional fundraising experience
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Have own Facebook profile and strong understanding of the platform
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Be available for a minimum of 3 days a week (including one weekend day)
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Excellent written communication skills
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Ability to work off own initiative
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Strong attention to detail
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Team player
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Ability to multitask
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Problem solver
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Creative and innovative
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Exceptional time management skills
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Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
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Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
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Events and individual giving experience
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An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
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Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.
Job Title: Senior Communications Officer
Reports to: Communications Manager
Line reports: None
Contract terms: Full time
Salary: £39,629
Location: London-based, with hybrid working
The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job purpose
Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.
Main responsibilities
Strategic communication planning
- Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
- Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.
Content development and management
- Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
- Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
- Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
- Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
- Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.
Media relations
- Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
- Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
- Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
- Record, monitor and report on the College’s media activities, coverage and performance.
- Work with the Communications Manager to brief and commission training for College spokespeople.
- Work with colleagues to keep our media lines on priority policy issues up to date.
Digital communications
- Co-plan, produce and distribute targeted and segmented e-newsletters.
- Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
- Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
- Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
- Support and train colleagues in using our content management system (CMS).
- Monitor and report on the College’s digital performance monthly.
Brand management
- Uphold the College’s brand identity and messaging across all materials and platforms.
- Help champion and ensure compliance with the College’s brand and style guidelines.
- Support the department in averting and handling communications crises as needed.
Other
- Undertake any other reasonable duties as required by the College
- Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.
Inclusion and diversity statement
The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person specification
Knowledge, qualifications and experience
- Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
- At least three years’ experience of working in a busy communications team, press office or newsroom
- Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
- Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
- Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
- Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
- Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
- Knowledge of best practice and emerging trends in digital and social media
- Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools
Skills and abilities
- Strong strategic planning, prioritisation and organisational skills
- Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
- Strong analytical skills to evaluate impact and identify opportunities for improvement
- Search engine optimisation writing and editing skills
- Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
- Ability to generate new ideas, take initiative and problem solve
- Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes
Personal qualities (attributes)
- Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
- Commitment to own continuing professional development
- Demonstrates a positive ‘can do’ attitude
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Health cash plan
- Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
Please submit your CV (maximum two pages) and a covering letter (maximum one page).
The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 11 August 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell stories that matter. Spark change with every post.
At Orphans in Need, we believe in compassion, creativity, and the power of storytelling. We’re on the lookout for a creative, social-savvy Content Creator who’s ready to bring our work to life online.
Whether it’s capturing a powerful moment on deployment, crafting a post that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.
What you’ll be doing:
- Running our social media channels day-to-day (Instagram, TikTok, Facebook, Twitter, LinkedIn)
- Writing, filming, editing, and designing original content that tells our story
- Planning and delivering content for fundraising campaigns and events
- Engaging with our community — responding to messages, comments, and building relationships
- Working closely with our marketing team and supporting our external ad agency
- Tracking performance and using insights to keep improving
- Staying ahead of trends and keeping our content fresh, fun, and impactful
What we’re looking for:
- A natural storyteller who knows how to turn ideas into powerful posts
- Confident with Canva, Adobe, or similar tools for editing video and visuals
- Strong written and verbal communication skills
- Experience managing social media accounts — bonus if it’s for a cause or charity
- Highly organised and comfortable juggling multiple projects
- A self-starter with creative flair and a good sense of what grabs attention
- Ideally, you’ve worked in the charity or non-profit space before
- An understanding of the Muslim community would be a real advantage, as many of our campaigns are targeted to Muslim donors.
Why join us?
You’ll be part of a passionate, purpose-driven team making a real difference in the lives of orphans and widows around the world. Your content won’t just get likes — it’ll create impact.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Centre Manager will contribute to the day-to-day operations of Out of School Childcare & Play services at Camden Square Playcentre. Your responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality play services that promote the children’s health and well-being, and assist in the development of new projects and services. As an experienced playwork manager, you will work effectively with stakeholders and develop positive relationships with parents/carers.
In return, we are offering the following package to the right candidate:
Job title: Senior Centre Manager
Salary: £38,000
Reporting to: Head of Operational Development
Direct Reports: Deputy/SENCo, Playworkers, sessional staff, volunteers, interns and placement workers
Hours: 35 hours per week, 52 weeks per year
Essential Requirements: Appropriate early years, childcare, education or playwork qualification at Level 3 or above
The Person We Are Looking For:
The Senior Centre Manager will take full responsibility for the operations at PACE’s Camden Square Playcentre. They will ensure that all services are delivered in a safe way, in accordance with all legal and regulatory requirements and support the delivery of the PACE policies. Their responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality play services that promote the children’s health and well-being, and assist in the development of new projects and services. As an experienced playwork manager, you will work effectively with stakeholders and develop positive relationships with parents/carers.
To succeed in this role, you will have an appropriate early years, childcare, education or playwork qualification at Level 3 or above. You will also have experience managing staff and leading teams in delivering high-quality, inclusive play or childcare services.
You will be a team player with strong leadership and communication skills and be able to build positive relationships with people from all backgrounds, including service users, parents, staff and delivery partners. Additionally, you will be able to show us your knowledge and understanding of safeguarding, EYFS, Ofsted standards and relevant current legislation, as well as approaches for supporting children and young people with disabilities.
About PACE:
We are a local, grass-roots charity providing high quality, inclusive play services in Camden to children aged 2 -18 years.
Our team is what makes our work possible, and we look for passionate, experienced team members to ensure we deliver exceptional services to our community. In return, we offer our team an extensive package of benefits including:
- The London Living Wage
- 5% contribution to your pension
- flexible leave arrangements,
- ongoing professional development and training,
- Cycle to Work Scheme
- Employee assistance programme.
Because our team is our most valuable asset, we like to have our staff grow with us and promote from within.
We are committed to Equality, Diversity and Inclusion, and recruit team members in line with our policy statement on Equal Opportunities and Human Rights.
Please note this post is subject to an Enhanced Disclosure & Barring Service and satisfactory references.
The client requests no contact from agencies or media sales.
We’re looking for someone with a trauma-informed approach to supporting survivors. You’ll need to have good resilience and self-care, and a strong understanding of the needs of LGBT victims and survivors.
There is a genuine occupational requirement under the Sexual Orientation Regulations 2003 for this post. It is considered essential that post holders have experience of LGBT needs, and impact of discrimination as the Helpline is run for LGBT victim/survivors of violence and abuse.
For more information on this role please download the attached job description.
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings and out of hours safeguarding cover)
Contract: Fixed term to the end of March 2026 with the possibility of extension dependent on funding
Line manages: Helpline staff
Reports to: Head of Helpline
Salary: £34,534.57 pro rata - not including London Weighting (38,746.08 pro rata - including London Weighting)
Closing Date
Applications should be submitted by 10am on Tuesday 12th August 2025.
Interviews will be held on Tuesday 26th and Wednesday 27th August 2025.
REF-222813
Purpose of the Job
Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.
We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.
Key Responsibilities
General
With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:
Day-to-day Site Operations
- Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
- Escalate any issues to the Business Support Manager when necessary.
- Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
- Maintain guidelines and site handbooks, ensuring all are up to date.
- Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
- Liaise with central services to oversee onsite deliveries.
- Co-ordinate movement of items/ stock between sites.
- Report shared IT and photocopier issues to relevant suppliers.
- Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.
Health & Safety Support
- Support with regular fire alarm testing and fire drills.
- Help maintain health and safety records and reports.
- Assist with onboarding staff on building safety (e.g., exits, alarms).
- To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.
Security & Access
- Keep track of keys and access fobs; maintain register.
- Ensure security systems are in working order (CCTV, alarms).
- Liaise with external contractors as required.
Coordination & Admin
- Assist Business Support Manager with maintenance schedule and supplier review schedule.
- Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
- Help gather quotes for minor works or maintenance.
- Ensure all facilities related invoices are provided to finance.
- Check post at registered office(s) regularly and manage facilities email inbox.
- Contribute data for management reports.
Person specification
Essential
- Experience in a facilities or office coordination role, ideally across multiple sites.
- Good understanding of health and safety in the workplace.
- Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
- Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
- A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.
Desirable
- Fire warden and first aid training.
- IOSH Managing Safely qualification.
- UK driving licence.
- Living within easy travelling distance of our sites
Qualities:
- Strong communication and organisation skills.
- Comfortable working independently across multiple sites.
- Able to communicate with staff, clients and visitors in a calm and orderly way.
- A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
- Able to work well within a team and engage with staff.
- Diligence.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Job Title: Family Activity Co-ordinator
Reports to: Head of Family Support
Full Time: 37 hours per week
Start Date: September 2025
Location: Home based within England or Wales
Salary: £26,500 p.a.
Are you interested in working for an organisation making a real difference to the lives of blind and partially sighted children, young people and their families?
Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving children and young people the essential skills to take control of their life, they can unleash their true potential.
We have a new and exciting Family Activity Co-ordinator role available that will be instrumental to RSBC reaching even more children and families right across England and Wales. You’ll be working with a fantastic team focused on Family Support, and have the opportunity to create real impact for vision impaired children and their families.
The main purpose of the Family Activity Co-ordinator role is to:
· Organise quality, evidence led family activities for families with vision impaired children, that ensure RSBC is a consistent support for families throughout their journey with sight loss.
· Develop a comprehensive programme range of workshops and groups ensuring that these are co-produced and evidence based with VI children, young people and their families.
· Co-ordinate a range of groups, workshops and family events both online and in person across England and Wales, including effective promotion of those activities, ensuring RSBC reach even more families and improving current engagement.
The ideal candidate will be a highly organised individual with a real passion for making a difference for vision impaired children and their families. You will need some experience in organising/ co-ordinating an event or activity.
In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.
For further details on the role, please refer to the Job Description and Person Specification.
Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec
Closing date: 21 July 2025
Interview: week commencing 11 August
To apply you will need to have the right to work in the UK
The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892
Please submit a detailed supporting statement alongside your CV
To be there for blind children and their families with specialist support throughout their journey.
The client requests no contact from agencies or media sales.
The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities. SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded.
If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!
What the job offers
This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need. You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity.
Who we are seeking
We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce. You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds. You will be willing to undertake occasional evening work for volunteer availability.
Job benefits:
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Hybrid, flexible, supportive working arrangements with a small and friendly team.
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25 days annual leave plus bank holidays (pro rata)
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Occupational pension scheme
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Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes
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The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture.
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The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow.
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A collaborative work environment where your work directly supports SLT’s frontline services.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are offering an initial 18 months’ contract for this post with intention to make permanent.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills. The more inclusive we are, the more we can achieve.
The client requests no contact from agencies or media sales.
Islington SEMH Mental Health Service
Barnardo's are recruiting an outreach community-based Clinician for our SEMH Service in the Islington Borough of London.
At Barnardo's we believe a child's future should never be defined by their past. Every child has the right to a fulfilling life, to realise their potential and to have a positive future. Working in partnerships, we focus on building stronger families and improving children and young people's emotional health and wellbeing.
The post holder will provide 1:1 short term intervention (6-8 weeks as a standard) therapeutic interventions and support to CYP (8-18 years – 25 years with and SEND) living in Islington.
The post holder will oversee a case load of CYP and act as a contact with professionals and members of the CYP's network of support.
In return you will receive:
- A challenging and rewarding job that will make a significant difference to the lives of children and young people
- Ongoing training and personal development opportunities
- A supportive working environment and management team
Requirements for this position are:
- An enhanced DBS check is required for this role (payable by Barnardo's)
Please see the attached person and profile specification for the essential criteria relating to this post and the additional information sheet for more specific details and qualification requirements.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Job description
We’re looking for an enthusiastic Communications and Events Coordinator lead the development and delivery of Khulisa’s communications strategy and key campaigns, designed to engage our supporters, stakeholders, and the wider UK public.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
This role will be a key part of helping to raise awareness of Khulisa’s mission and the issues we address, strengthening support for our programmes. The postholders will also take ownership of planning and delivering all Khulisa events, ensuring they are impactful and well-executed.
- Develop and deliver Khulisa’s Communications and Branding Strategy in line with the strategic plan.
- Lead public engagement campaigns to raise awareness, promote youth voice, and drive participation.
- Plan and manage events, including fundraising and challenge events, from concept to delivery.
- Create and manage digital content across social media, website, newsletters, and other channels.
- Recruit and supervise volunteers to support communications and event-related activities.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
1. Abilities/Experiences
- Experience in digital campaigning and digital content creation.
- Experience of planning and delivering events, including fundraising events, liaising with partners, suppliers and colleagues.
- Excellent written, copywriting and editing skills and proven ability to communicate campaigning messages in a compelling, succinct and engaging way.
- Experience creating digital content for a variety of audiences, including experience of using a range of digital software and tools, and knowledge of message testing and optimisation.
- Experience in designing popular, results-oriented and successful campaigns.
- Ability to use design software (such as InDesign, Canva, Photoshop and Illustrator).
- Experience working within a close-knit team in a busy and fast paced working environment.
- Demonstrable ability to plan and prioritise own workload with minimum supervision.
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with and for young people.
- Experience of using Salesforce or similar CRM system as well as all-in-one marketing platform such as
- Mailchimp to deliver effective long-term public engagement.
- Willingness to work occasional evenings and weekends when required.
2. Qualifications
- Relevant qualification in Project Management, Events Management or Communications, or equivalent years of experience.
3. Knowledge/Skills
- Knowledge of relevant software and digital tools to deliver effective long-term public engagement and digital fundraising campaigns.
- Strong knowledge of WordPress or similar website builder.
- Knowledge of best practice in digital fundraising.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: FRIDAY 8TH AUGUST AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.