Practice manager jobs in greater london
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. This role will be worked over 2 days per week, set specific working days can be discussed in interview.
About you:
- Strong collaboration skills, able to work effectively with partner agencies and colleagues to deliver high-quality support.
- Self-motivated and organised, with the ability to manage time, prioritise tasks, and work well under pressure.
- Skilled in empowering clients towards independence, inclusion, and financial stability (income, bills, debts/arrears).
- Person-centred approach, with the ability to assess needs, recognise aspirations, and provide tailored support.
- Knowledge of homelessness, housing pathways, and a commitment to promoting diversity and inclusion in practice.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Information:
Closing date: Sunday 19th October at midnight
Interview date: Monday 27th October online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced Director-level communications professional with a strong background in knowledge translation of technical information to different audiences internationally.
Reporting to the Executive Director and serving as a member of the Executive Leadership Team (ELT), the Director of Communications & Knowledge Translation will provide strategic leadership for all Health Care Without Harm Europe’s Communications and KT activities. The Director will lead exciting new digital KT initiatives in line with our new Strategy and as a key part of a small, high-performing team working at the timely intersection of health and the environment. S/he will lead and support all of the organisation’s engagement and communication with target audiences, so that they achieve maximum impact on European healthcare policy and practice in support of the organisation’s mission.
The post is for an initial 12-month period, at a critical time of development for the organisation’s communications and KT activities. We intend to make the post permanent thereafter, subject to receiving sufficient funding, and we have high hopes that this will be the case.
Transform the healthcare sector to reduce its environmental footprint, become more resilient, and establish itself as a sustainable development leader
The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an experienced and dynamic Head of Community Action to join our senior management team and lead one of our core service areas.
This is an exciting and important role within our work, continually shaped by the needs and priorities of the communities we work alongside. While the focus of our Community Action service evolves year on year, it always centres on social action, capacity building, and strengthening community voice.
This coming year will see this work expand rapidly, following High Trees’ successful bid to deliver the local authority contract for capacity building support to voluntary and community sector (VCS) organisations across Lambeth. We are particularly keen to hear from candidates with experience in this area – although more important are the leadership, skills and aptitude to successfully oversee the delivery of this vital workstream. The service also plays a central role in driving forward social action within our flagship partnerships, including Building Young Brixton, the Lambeth Peer Action Collective, and the Lambeth Community Research Network – helping to ensure communities take a leading role in action linked to research and advocacy.
The Head of Community Action leads on a diverse range of areas, which shift each year in response to community needs and opportunities to strengthen civic voice and local infrastructures. In recent years, this has included supporting residents to lead community organising campaigns to improve the built environment, coordinating digital inclusion initiatives during the Covid-19 pandemic, capacity building Tenants and Residents Associations and supporting the creation of local neighbourhood plans that put residents’ voices at the centre of decision-making.
As part of High Trees’ senior management team, the Head of Community Action will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees – keeping our practice responsive, collaborative, and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Action, you will:
- Lead and inspire our Community Action team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Drive forward High Trees’ new local authority contract for capacity building support across Lambeth’s VCS.
- Work collaboratively across High Trees and with our partnership projects to support impactful community action and capacity building support.
- Support and develop High Trees’ consultancy and volunteering offer, including corporate social responsibility partnerships.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant experience in community organising, social action, or community development.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic mindset with the ability to balance day-to-day delivery with long-term vision.
- A passion for collaboration, and supporting communities to have a stronger voice.
Why join us? This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will shape meaningful, responsive community action work and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are proud to be working with a leading charity in their search for a Senior Philanthropy Manager. They are looking for an ambitious and strategic Senior Philanthropy Manager to lead the development of the Major Donor programme.
Key Responsibilities
- Take ownership of the overall Major Donor Strategy, budget, and KPIs, providing the strategic insight needed to significantly grow the programme.
- Manage and grow a warm portfolio of existing major donors and prospects capable of giving £100k+ designing bespoke care plans and compelling funding propositions.
- Develop a robust prospect pipeline in collaboration with supporting fundraising and research teams.
- Work closely with the Chief Executive Officer, Trustees, and colleagues to champion the work they do and leverage their networks for transformational gifts.
- Line management of a philanthropy manager, ensuring ongoing development and their targets are hit
Experience needed
- Proven, substantial experience in securing and stewarding a programme of gifts from major donors, ideally six figures, and successfully growing a multi-year pipeline.
- Experience taking ownership of a fundraising strategy and budget, with the ability to provide clear, strategic insight to senior stakeholders.
- Ability to write inspiring, persuasive, and complex proposals and donor communications that convey the urgency and impact of their work.
- Ability to work at pace on multiple high-value opportunities, particularly in a fast-moving environment
What’s on Offer
Salary £50,000- £55,000
1 day a week in the London office with regular donor meetings
Part time and flexible working offered
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking
As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.
Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.
You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.
The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.
The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.
If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 29th October 2025 at 23:59pm.
Interview date: 11th November 2025
Are you a great communicator and experienced relationship manager?
Do you have a track record of leading high-value fundraising partnerships across charity and corporate sectors?
Have you developed transformative partnerships, identified growth opportunities, and put strategies in place to deliver impactful outcomes?
If so, this is your opportunity to make a real difference.
About the role
At the British Heart Foundation, we’re committed to ensuring everyone has a healthier heart for longer. As our Senior Partnerships Manager, you’ll be at the forefront of this mission, leading flagship, income-generating partnerships that fund life-saving research and support.
This is a strategic, outward-facing role where you’ll:
- Lead and grow a portfolio of high-value, multi-dimensional partnerships that go beyond transactional relationships.
- Shape the direction of some of our most significant collaborations, delivering against ambitious income targets and shared objectives.
- Build trusted relationships with senior stakeholders across corporate partners and within BHF, acting as a strategic advisor and ambassador.
- Drive innovation and identify new opportunities for growth, using market insight and commercial acumen to create mutually beneficial partnerships.
- Lead cross-functional projects, resource planning, and performance tracking to maximise impact and embed best practice.
- Manage and develop line reports as part of a, high-performing team, fostering a culture of ambition, accountability, and continuous learning.
About You
You’re a commercially minded fundraiser with significant experience in partnership management across corporate and charity sectors. You know how to deliver long-term impact through strategic collaboration, compelling storytelling, and confident leadership.
You bring:
- A strong track record of building and scaling high-value partnerships that consistently exceed targets and deliver measurable outcomes, incorporating elements of CSR, PR, marketing, B2B sales, and ESG.
- Sharp financial and commercial acumen, with experience in reporting, budgeting, and financial modelling.
- Excellent influencing and negotiation skills, securing senior stakeholder buy-in and driving progress in complex environments.
- People management experience, with a leadership style that motivates teams, fosters collaboration, and builds capability.
- Knowledge of B2B marketing and campaign/project management, with a proven ability to build momentum, deliver at pace, and drive results that matter.
- A bold, growth-focused mindset, combining ambition, agility, and a proactive approach to delivering long-term value.
- A clear understanding of charity compliance, fundraising regulations, and ethical partnership practices.
Working arrangements
This is 12-month fixed term contract covering family leave.
This is a hybrid role, with your time typically split between working from home, one day a week at our London office, and one day visiting corporate partners. As face-to-face engagement is central to success in this role, flexibility is essential to meet evolving business and partnership needs.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
This will be a two-stage interview process. The first stage is planned for the 17 & 20 Oct 2025 and will take place via Microsoft Teams. The second stage is scheduled for 23 and 24 Oct 2025 at our London office (NW1 7AW).
Job Type: Full time; Permanent
Location: Godalming, UK (hybrid working pattern 2x days in the office: Team days Tuesdays & Thursdays)
Salary: £45,000 to £48,000 per annum (depending upon skills and experience)
Join our passionate and successful Global Fundraising team and use your strategic and creative expertise to help grow legacy giving across the UK and internationally.
About Us
Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe.
About the Role
As our Senior Legacy Marketing Manager, you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, offering the opportunity to help shape a sector leading legacy strategy, that inspires supporters to leave a lasting gift for farm animals and the planet.
As part of this exciting role, you’ll be responsible for all UK legacy marketing communications, from direct mail and digital campaigns to events and supporter engagement, ensuring our messaging is compelling, compassionate, and aligned with our values. Internationally, you’ll help to support the fundraising teams in six key markets (France, Italy, Netherlands, Spain, USA, and Poland) to deliver locally relevant legacy campaigns, providing strategic guidance, content, and training.
About You
To succeed in this role, you’ll need to be a confident and strategic legacy marketing professional, with a proven track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll need to have a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and be comfortable working across both UK and international markets.
You’ll need be highly organised, proactive, and detail-oriented, with outstanding copywriting and creative skills. You will know how to craft compelling messages for direct response and be confident managing multi-channel campaigns. You will need to be able to work in a collaborative manner and skilled at engaging supporters with sensitivity and care. You’ll be comfortable managing budgets, suppliers, and data, and have a strong grasp of CRM systems (ideally Salesforce).
Why Should You Apply
This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming. At Compassion in World Farming, you'll be part of a passionate, purpose-driven team that values your voice, supports your growth, and empowers you to make a real difference.
Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking and office next to mainline station
- Optional savings schemes like the Cycle Benefit scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
How to Apply & Key Dates
If you have the skills and experience to excel in this role, we are keen to hear from you and welcome your support in contributing to our globally impactful cause. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job. We kindly ask that you do not include a photo in your CV. This supports a fair and unbiased recruitment process, in line with equality legislation and international best practice. Please note that we reserve the right to commence interviews on a rolling programme.
Application Information:
Closing Date: By 5pm 9th October 2025
1st Stage (Teams) Interview: 22nd October 2025
2nd Stage (Face to Face at HQ) Interview, with task: 3rd November 2025
No agencies please.
Looking for some support with your application or want to find out more about working at Compassion? Why not take a look at our Candidate Pack and Careers Page.
In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
REF-223878
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Digital Marketing Manager
The Digital Marketing Manager will lead the development and implementation of digital marketing campaigns that support Christian Aid’s overarching digital strategy, driving both income and brand awareness. This role will play a pivotal part in key moments throughout the supporter journey — including fundraising appeals, product launches, and major organisational communications.
Working closely with the Digital Lead, you will coordinate digital activity during emergency appeals and collaborate with the Individual Giving team to ensure fast, effective campaign activation. You will champion all aspects of digital marketing — from paid search and social media to email campaigns — using data-driven insights to strengthen supporter engagement and grow online revenue.
As a strategic connector across teams, you’ll help embed digital marketing into broader organisational planning, including fundraising, campaigning, and volunteering initiatives. You will also oversee work delivered by external agencies, ensuring alignment with Christian Aid’s strategic goals and maintaining high standards across all digital channels.
What’s on offer:
Permanent
Based: London (£48,937) or Cardiff/ Warrington/ Edinburgh ( £44,056)
Permanent/ Hybrid with a minimum of 2 days/ week in office
The role:
- Extensive experience developing and executing strategic digital marketing plans in B2C environments.
- Extensive technical and hands-on experience with Paid Search, Paid Social, and other digital marketing platforms, with a focus on campaign development, optimisation, and driving conversions and traffic.
- Demonstrated success in leading and developing high performing teams to design and execute integrated digital marketing strategies, while effectively managing complex budgets and delivering measurable results.
- Strong understanding of email marketing strategy and segmentation, with experience delivering engagement and supporter journeys.
- Experience with a wide range of digital marketing tools and performance tracking platforms, including GA4, Google Tag Manager, Google Ads, Meta Ads Manager, Microsoft Advertising (Bing Ads), and other key analytics and campaign management tools.
About you:
- Plan, develop, and execute digital marketing campaigns that are delivered on time, within budget, and aligned with acquisition and revenue targets.
- Paid media, paid search, and email marketing drive income, strong traffic, engagement, and supporter conversion across priority campaigns.
- Strategic oversight (helicopter view) of e-communications and acquisition campaigns, creating high-level insights to ensure effective segmentation and timing
- Lead agency relationships to ensure paid digital campaigns are strategically aligned, insight-driven, and delivered to agreed KPIs and standards.
- Performance reporting and insight are delivered in collaboration with the Digital Performance Advisor, enabling data-driven decision-making and continuous optimisation
- You'll come from a medium- large size charity or agency side
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
1st stage Interviews to be held via Teams on 5th November, with 2nd stage being held on 12th November (likely to be in person at their Waterloo office).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We enable, build and develop strong foundations that deliver a clear vision and strategy, expertise in people, technology and innovation, all underpinned by comprehensive insights and data.
In partnership we’ll continually inspire, collaborate and make the charity the best it can be, by focusing on our culture, ways of working and delivering a robust technology infrastructure. We’ll work across the organisation to realise our shared ambitions and deliver on those plans.
About the role
You’ll work closely with all members of the People & Culture team and internal and external stakeholders. You’ll be responsible for managing the People Support function - working in partnership with the People Operations Lead, People Business Partners and Advisers. You’ll also work alongside our learning and EDI teams to support the development and delivery of our new learning initiatives.
This role is offered on a 9-12 month fixed-term contract for maternity cover.
This role is offered on 26 hours per week, but the working pattern is flexible and we are open to discussion. The charity's core hours are 10am - 4pm.
What you’ll do:
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Manage, support, and develop the support function for the People team to enable the delivery of People initiatives across the charity, including line management of the Reporting and Systems Officer and People Coordinators.
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Oversee/supervise the Reporting and Systems Officer to deliver accurate monthly payroll for approximately 600 employees in partnership with the payroll provider
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Support and provide advice to managers on lower level employee relations cases such as maternity, paternity, adoption, occupational health, and absence management. In addition to assisting the Advisers and PBP’s in more complex casework.
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Manage and support our recruitment cycle, ensuring processes and policies are followed to ensure consistency and best practice, leading on campaigns during busier periods
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Lead and support on ad hoc projects and policy development across the whole remit of the People & Culture Team, and collaboratively with stakeholders
What you’ll bring:
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Experience of managing an operational HR team of officers, coordinators, and administrators
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Experience of working within an HR environment in a busy and varied team and experience of managing, delivering and processing an accurate monthly payroll
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Experience and understanding of managing a people HR system (preferably Cascade) and an ATS (applicant tracking system)
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Experience of supporting employee relations case work and providing advice to Managers on low level employee relations cases
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Experience of managing the full recruitment cycle and knowledge of recruitment best practice
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Experience of working with personal and sensitive data, in compliance with GDPR regulations, whilst being able to effectively interpret people data
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Ability to identify continuous improvements in processes and systems, with a will to question and challenge established processes
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Ability to work in a fast-paced environment, work to tight deadlines set by others and to support the team in achieving collaborative goals
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held 20th October 2025.
If you have any questions about the role, please feel free to contact us via email.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
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Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
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Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
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Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
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Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
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Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
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Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
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Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
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Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
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Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
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Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
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Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
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Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
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Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
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Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
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Supervision meetings – Take part in regular supervision meetings with the Service Manager.
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Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
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A valid manual driving licence and be willing to drive the Glass Door van.
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Experience working with people experiencing homelessness or other vulnerable groups.
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
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Confidence in handling challenging behaviour calmly and respectfully.
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Strong written and verbal communications skills.
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The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
- Are you an experienced manager with a passion for assessment, awarding, and professional recognition?
- Do you thrive in roles where operational excellence, stakeholder engagement, and continuous improvement are at the heart of your work?
This is a fantastic opportunity to join a respected membership organisation as a Professional Recognition and Apprenticeships Manager, where you’ll lead on the delivery and improvement of apprenticeship and professional recognition activities in psychology.
Salary: £48,500 per annum
Employment type: 6-month FTC
Hours: Full-time, 35 hours per week (flexible and compressed hours considered)
Working arrangements: Hybrid – 95% remote, with occasional visits to office in Central London
Start date: As soon as possible
About the Organisation
TPP Recruitment is proud to be supporting a leading professional membership body in psychology. With a mission to uphold excellence in psychological education and practice, they are at the forefront of shaping the future of the profession. Their work spans qualifications, accreditation, and policy influence, and they are committed to inclusive, respectful leadership and a collaborative culture.
About the Role
As Professional Recognition and Apprenticeships Manager, you’ll take responsibility for all policies, processes, and operations involved in the Psychological Wellbeing Practitioner apprenticeship and professional recognition activities, including the Coaching Psychology route. You’ll manage a small team, work closely with internal and external stakeholders, and drive improvements to ensure quality, compliance, and candidate satisfaction.
This role is ideal for someone with a strong operational focus, assessment and awarding experience, and a background in awarding organisations.
Key Responsibilities
- Manage all operations relating to Apprenticeship End Point Assessment
- Oversee professional recognition routes, including Coaching Psychology
- Lead the planning, development, delivery, and quality assurance of assessment and awarding activities
- Collaborate with internal teams (Governance, Finance, IT, Marketing & Communications) and external stakeholders (Ofqual, Skills England, professional bodies, employers, apprenticeship providers)
- Monitor and report on key metrics and financial data
- Design and implement assessment and award strategies in partnership with committees and board members
- Ensure compliance with regulatory requirements and government initiatives
- Evaluate solutions for quality, scalability, and sustainability
- Act as the lead for conflict of interest, maintaining independence between delivery and assessment functions
Skills / Experience Required
- Recent management experience in assessment or awarding body organisations, ideally delivering apprenticeships and/or professional recognition routes
- Proven ability to deliver work within agreed time, cost, and quality parameters
- Experience in devising, implementing, and improving systems and processes
- Track record of delivering high standards of service and handling enquiries/complaints
- Strong project management and planning skills
- Budget management experience
- Knowledge of learner management systems, virtual learning environments, and government education policy
- Excellent written and oral communication skills, including report writing and presentations
- Commercial awareness and acumen
- Strong relationship-building and interpersonal skills
- High level of IT literacy (Word, Excel, PowerPoint) and numeracy
- Commitment to fairness, respect, and customer service
To Apply
- CV only, no covering letter required
Deadline
- There is no formal closing date – applications will be considered as they are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Talent Set are thrilled to be working with this wonderful International charity to recruit a brand new Senior Content Manager. This inspiring organisation works globally to transform the lives of the vulnerable.
The role is a mix of strategic thinking and creative storytelling to enhance the charities global fundraising, programmatic, advocacy, and organisational objectives.
What's on offer:
Permanent (full time only)
£45-£50k
Hybrid - London (2 days in/ week)
Role:
- Play a key role in telling the organisations' story globally, shaping compelling messages that inspire action and connect diverse audiences.
- Amplify the mission to transform lives through strategic, creative, and impactful storytelling.
- Support global fundraising, programmatic, advocacy, and organisational goals by combining strategic thinking with high-quality content creation.
- Collaborate closely with colleagues and key stakeholders across the organisation to deliver engaging, audience-focused content.
Content responsibilities include:
- Producing a wide range of materials such as:
- Articles and blog posts
- Two-pagers on projects or country programmes
- Organisational annual reports
- Website case studies
- Event speeches and talking points
- Senior staff quotes and messaging
- Content for publications and supporter impact emails
Additional responsibilities:
- Identify storytelling and content opportunities in collaboration with country programme teams and sector partners.
- Conduct sensitive interviews
- Lead the production and global dissemination of communications content across platforms.
- Maintain editorial oversight of all written outputs, ensuring alignment with values, tone, and brand.
- Provide editorial guidance and support on major communications and production projects to ensure consistency, clarity, and impact.
About you:
- Strong editorial judgment with expertise in writing, editing, proofreading, and creating content across multiple channel
- Ability to write for different audiences
- Meticulous attention to detail, with the ability to guide internal and external stakeholders on editorial best practices
- Proven ability to lead and manage multiple complex projects concurrently while meeting tight deadlines in high-pressure environments
- Extensive experience and strong strategic insight in planning, producing, and commissioning content
- You will come from a charity background
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Redbridge Crisis Alternative Service in London.
The role involves working in close partnership with the Area Manager to ensure the effective running, development, and strategic delivery of Hestia's Redbridge Crisis Alternative Service. This includes overseeing service provision during evenings, nights, weekends, and bank holidays to ensure year-round availability, as well as maintaining compliance with contractual, legislative, and organisational requirements. A key part of the role is supporting Recovery Workers and Peer Support staff in helping individuals de-escalate crises, develop self-management strategies, and build resilience. The postholder will also contribute to partnership development, monitoring protocols, and service performance by managing KPIs, outcomes, and user feedback. Additionally, they will be responsible for leading meetings, reflective supervision, accurate reporting, and supporting the annual Business and Equality plans to ensure services remain responsive to customer needs.
Beyond service delivery, the role carries responsibilities for health and safety management, budget planning, and resource optimisation. It requires effective leadership in managing staff and volunteers, including recruitment, induction, supervision, appraisals, performance management, and disciplinary procedures when necessary. The postholder will also provide support to students and volunteers, and work with the Senior Management Team and external stakeholders such as NELFT NHS to strengthen strategic partnerships. They will promote co-production by fostering reciprocal relationships between staff and service users, encouraging collaboration rather than dependency. Finally, the role emphasises commitment to equality, diversity, and embedding organisational values into all aspects of service delivery.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The role requires demonstrable experience in managing services for people with mental health and complex needs, alongside expertise in staff recruitment, induction, supervision, motivation, appraisal, training, and handling disciplinary or grievance matters. Strong experience in performance monitoring and maintaining consistently high service user standards is essential. The postholder must also be capable of managing complex budgets, promoting the organisation externally, delivering presentations, and producing marketing material when needed.
In addition, the role demands an excellent understanding of mental health crisis management, community care, health and safety, welfare benefits legislation (including welfare reform), and working in partnership with statutory services. Candidates should have proven skills in assessing, implementing, and reviewing support plans, as well as strong IT proficiency, including MS Office and case management systems, to produce accurate reports and audit staff performance. Strong written and spoken English, the ability to interpret complex reports, and sound knowledge of safeguarding practices are also critical for success.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with our client to support on the recruitment for a fantastic Senior Legacy Marketing Manager role. This pivotal position involves leading the UK legacy marketing programme, shaping legacy strategies, and supporting international teams to strengthen supporter engagement and maximise legacy giving outcomes.
Key Responsibilities
- Develop and refine UK and international legacy marketing strategies aligned with organisational goals
- Lead KPI reporting, analyse performance data, and recommend investment opportunities for growth
- Plan and execute cross-channel legacy campaigns via direct mail, email, social media, events, and publications
- Ensure compliance with fundraising regulations and best practices
- Collaborate effectively with internal teams to integrate legacy messaging within broader supporter engagement efforts
- Create adaptable marketing assets to support international teams
- Support local campaign execution and manage external agency engagement where needed
- Respond to legacy-related supporter queries and train staff for effective supporter interaction
Person Specification
- Proven experience in strategic legacy marketing and campaign delivery
- Strong understanding of direct marketing and digital channels
- Excellent communication, copywriting, and strategic planning abilities
- Proficiency in CRM systems, ideally Salesforce, alongside Microsoft Office tools
- Ability to manage multiple projects and collaborate across diverse teams and regions
- Demonstrates organisational skills and attention to detail, with a supporter-focused approach
What’s on Offer
Salary: circa £48,000
2 days a week in the Surrey Office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing and skilled team of over 40 people, we help our partners to be consistently impactful and sustainable through a combination of specialist support and use of digital tools.This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t.
The Opportunity
The Partnerships Director role is a new opportunity working across ImpactEd Evaluation. As Partnerships Director, you will be a senior leader of the evaluation practice and a statutory director on our Practice Board. Reflecting this, you will have a key role in the success of the practice, both commercially and in terms of social impact, and help to shape and deliver the strategy for ImpactEd Evaluation as a practice within ImpactEd Group, reporting to the Managing Director.
The role will focus on partnerships and business development, ensuring that ImpactEd Evaluation is positioned well as first port of call for schools and social purpose organisations. You will lead a number of sales and marketing campaigns, develop key propositions for our partners, scan and respond to relevant tenders and work closely with a team of evaluation experts to ensure we are able to continue to bring accessible expertise to our work and partners. You will also manage a small team, with two direct reports.
The role would be ideal for a candidate with deep understanding of the schools and MAT space, a track record in business development, and the ambition to shape the direction of a growing social enterprise.
About you
As a team focused on research and evaluation, we would also expect roles at this level to demonstrate:
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Alignment with our values and ability to demonstrate them in your work
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Act as a coach and role model for other members of the team
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Excellence in partnership management, particularly on proactive driving of partnerships forward, scope management and stakeholder engagement
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Leadership of business development for consultancy engagements and facilitation of evaluation design processes
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Understanding of our sector and ability to combine that with our offers as a practice
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Ability to listen to and synthesise partner needs to tailor evaluation reporting, quality assure others’ outputs, and help partners take action from research findings
Why us?
As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders. Our employee experience is organised around four themes:
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Trust: we support hybrid working, offer flexible hours, and provide responsive management.
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Shared ownership: we are an employee-owned organisation and look to share ownership with our employees, including through ownership awards, EMI options and transparent governance.
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Connection: we pay for your travel, provide termly company offsites, support informal clubs and societies, and provide opportunities for in-person and digital connection between colleagues.
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Health and fulfilment: we have an extensive professional development programme, provide an annual books and development budget allowance and offer 3 days of CPD leave per year in addition to annual leave. We offer all employees access to a healthcare plan and wellbeing advice.
The client requests no contact from agencies or media sales.