Practice manager jobs in london, england
We are currently seeking a HR Business Partner to join us at Battersea. This role business partners with our Operations, Intake & Rehoming, Volunteering, Animal Welfare and Clinic teams. The postholder will build collaborative relationships with leaders and managers to drive change and create positive impact for teams and individuals through a range of people practices and interventions.
The role of the HRBP is to critically question information and evaluate it to make judgements and decisions that mitigate people risks. We are looking for someone to consistently role model professional principles, behaviours and values, collaborating with colleagues and providing insights and guidance to co-create solutions that help business areas to achieve their plans and positively impact on the employee experience.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd May 2025
Interview date(s): w/c 2nd June 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth are seeking an exceptional Grants Manager to lead our grant-making processes, ensuring effective distribution of funds to youth-focused organisations. You will play a key role in managing relationships with grantees, supporting capacity-building initiatives, and ensuring funding is used effectively to drive positive outcomes for young people.
Reporting to the Head of Network Development, as part of a wider team leading our network development initiatives, you’ll be responsible for be line managing a Grants Officer and providing much needed and valued support for a sector that delivers life changing impact for young people in a difficult, underinvested landscape. You’ll have opportunity to lead a function that’s committed to working with young people and using equitable, innovative principles and approaches to funding (such as unrestricted, multi-year funds). You’ll also work collaboratively across the organisation and externally to amplify impact for young people across the UK.
Key responsibilities
-
Manage the full grant-making cycle, from application and assessment to award, monitoring, and evaluation.
-
Develop and implement grant-making approaches that align with the charity’s objectives, and funding principles, strategies and priorities e.g. building on our youth participation practices.
-
Build and maintain strong relationships with grantees, funders, and sector stakeholders, working collaboratively and cross functionally with internal colleagues with work related to grants.
-
Work closely with youth organisations to understand their needs and provide tailored funding and capacity-building support.
-
Work with Impact colleagues to monitor and evaluate grants, ensuring compliance with funding agreements and identifying opportunities for impact and learning.
-
Ensure a transparent and equitable grant-making process, embedding best practices in equity, diversity, and inclusion.
-
Work with Impact and External Relations colleagues to support and prepare reports and impact assessments for internal and external stakeholders, including trustees and funders.
-
Support the maintenance and development of partnerships and new funding opportunities to enhance the charity’s grant-making capacity, including the IVAR community .
-
Stay informed about trends in youth work and funding, sharing insights to shape the charity’s approach.
-
Ensure the CRM and grant management systems support data-driven decision-making and reporting, providing training and support to colleagues as needed.
-
Support the development, and continuous improvement of the charity’s CRM and grant management systems to ensure efficient and effective grant processing.
Experience we're after
-
Previous line management experience and a proven track record of successfully leading a grants function in a previous role.
-
Experience in grant-making, funding management, or a related role within the charity sector.
-
Strong understanding of youth sector challenges and the role of funding in strengthening organisations.
-
Excellent project management and organisational skills, with the ability to manage multiple grants simultaneously.
-
Analytical skills to assess funding applications and evaluate impact.
-
Strong relationship management and communication skills, both verbal and written, with experience working with charities and funders.
-
Financially numerate with the ability to set and manage budgets.
-
Knowledge of funding compliance, financial reporting, GDPR and charity governance
-
Proactive, collaborative and solution focused.
-
Commitment to equity, diversity, and inclusion in grant-making practices.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
-
27 days annual leave plus bank holidays (pro rata for part time employees)
-
Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
-
Other training available in support of your personal and professional development
-
Pension scheme (currently UK Youth match employee contributions up to 5%)
-
Membership of our life insurance scheme which would pay-out up to 4 times your salary
-
Employee Assistance Programme to support employees both professionally and personally
-
20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
-
IT equipment provided for the duration of contract
-
CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 12th May at 11:59PM (midnight)
Provisional Interview Date: Friday 23rd May
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
As Assistant Donation Hub Manager, your primary purpose is to support the efficient and effective operation of our Donations Hub, ensuring that all incoming stock is sorted, processed, and distributed in line with the needs of our retail and ecommerce operations.
You will work closely with the Operations Manager to manage a complex and varied stock flow coming from multiple sources - including in-store donations, house clearances, home collections, corporate and community events, and direct drop-offs from the public. A key part of your role will be to ensure these donations are processed efficiently, assessed for maximum value, and appropriately segmented to drive income across our 14 shops and online platforms.
This is a highly practical and physical role that requires strong organisational skills and a deep understanding of operational logistics. You’ll be responsible for ensuring timely fulfilment of shop orders, maintaining high standards of stock quality by both sorting incoming donations from shops, allocating corporate donations and supporting the movement and dispatch of goods in a way that maximises efficiency and minimises waste.
You’ll lead day-to-day activities in the hub, supervising volunteers and working collaboratively with drivers to deliver an excellent internal service to shop teams. You will also act as a key support for community-facing donation activity - helping to deliver excellent service during home collections, managing local donor interactions at the warehouse, and assisting with the logistics of house clearances.
Flexibility will be vital, as the role will operate across a seven-day rota and may require you to deputise for the Operations Manager or drivers when needed. Experience in a charity retail setting, excellent customer service and relationship-building skills, and a general understanding of charity retail would be a distinct advantage. A full UK driving licence is also highly desirable.
This role offers the opportunity to play a key part in the growth and success of our retail network and the wider mission of Fight for Sight: to Save Sight. Change Lives.
Responsible to
Operations Manager
Direct reports
None
Working hours and contract
35 hours per week, working across a flexible seven-day rota
Salary
£25,207 per annum (London Living Wage)
Location
Attending to all the shops around London, from Hampton Hill in the West to Crouch End in the north. Our Donations Hub is currently located within West Norwood, with a second small warehouse attached to our West Norwood Shop.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification with subject header - Assistant Donation Hub Manage
Role Responsibilities
· Support the day-to-day running of the donation hub, ensuring a smooth, accurate and timely flow of donations through the hub
· Oversee and participate in the physical sorting, quality checking, and categorising of stock in line with stock standards and retail priorities
· Prepare and fulfil stock requests from shops and ecommerce channels, ensuring timely and accurate dispatch
· Maintain clear, efficient systems for inventory tracking and stock distribution
· Deputise for the Operations Manager as required, supporting wider operational priorities
· Ensure all machinery and warehouse equipment is fit for purpose, reporting faults and maintaining safety standards
· Coordinate with drivers and retail staff to organise timely deliveries, collections, and transfers between locations
· Step in to cover driving duties as required (subject to driving licence)
· Load vans safely and efficiently, ensuring optimal routing for stock movement
· Maintain roadworthiness and cleanliness of retail vehicles, completing regular checks and liaising on repairs or servicing
· Support waste management processes to reduce landfill and maximise recycling or resale potential
· Supervise, train, and support volunteers in daily warehouse activities, including sorting and logistics
· Create a positive, inclusive environment where volunteers are valued, recognised, and supported
· Define clear volunteer tasks and responsibilities in line with operational needs
· Assist in volunteer recruitment and onboarding in partnership with the Volunteer Engagement Manager
· Deliver excellent internal service to retail shops and ecommerce, responding to stock needs and changes with flexibility
· Provide a professional and friendly experience for public donors during drop-offs, collections, or house clearances
· Support and represent Fight for Sight during home collections and local engagement initiatives
· Promote and encourage donations through strong community-facing presence and service
· Ensure the Donations Hub operates in line with all health and safety standards, including proper manual handling, use of equipment and fire safety
· Carry out regular H&S checks, reporting hazards and ensuring safe working practices
· Adhere to data protection, safeguarding, and secure stock handling procedures
· Ensure all practices within the hub are in line with Fight for Sight’s Safe, Legal & Secure requirements
· Contribute to data tracking on stock volumes, processing times, and donation sources to help drive improvement
· Contribute to achieving KPIs related to stock value, waste reduction, ecommerce contribution, and volunteer hours
· Work with the Operations Manager to identify opportunities to improve donation hub processes, stock handling efficiency, and volunteer engagement
· Provide feedback and insights to the Operations Manager to support continuous improvement
Other
· Keep up to date with developments in the sector and key new initiatives in our field.
· To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
· Previous experience in a warehouse, stockroom, logistics or charity retail environment
· Demonstrated experience in leading or supervising volunteers or small teams
· Excellent organisational and time management skills
· Ability to prioritise workload in a busy environment with changing demands
· Comfortable with physical work including lifting, sorting and operating equipment
· Strong IT skills (Microsoft Excel, Word, ability to learn existing systems)
· Managing multiple workstreams and deadlines.
Qualifications
· Full UK manual driving licence
· GCSE C or equivalent in Mathematics and English
Personal qualities
· An understanding of and commitment to the sight loss community
· Strong verbal and written communication skills
· Flexible, motivated, and able to manage a varied workload with a practical, can-do attitude
· Personable, with excellent listening skills
· Calm under pressure and solution-oriented
· Commitment to excellent customer service and volunteer experience
· Excellent accuracy and attention to detail
· Highly organised with ability to plan effectively and allocate resources appropriately.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview TBC
The interview process is planned as follows: TBC
· 1st Interview: TBC
· 2nd Interview and an informal meeting with trustees and colleagues: TBC
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: (UK): £36,674 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
Due to internal movement, Mary’s Meals International (MMI) is delighted to be recruiting for a Finance Manager to join our growing global finance team. Reporting to our Head of Finance, you will play a key role in our finance team, leading on the strengthening of our financial processes and controls, managing our statutory accounts and external audit process.
You will:
- Lead on the production of the Annual Accounts in line with FRS 102 (Charities SORP) and statutory requirements and liaise with external auditors to ensure a smooth audit process throughout the year.
- Evaluate, develop and implement appropriate financial systems & processes, including liaising with suppliers/3rd party providers as required.
- Quality control the completion and recording of financial transactions and financial reporting.
- Manage treasury, cashflow activity, including proactive monitoring of our currency mix.
- Provide direction, leadership and support to a small team of Finance Assistants.
- Support and challenge the financial control and financial management across MMI to ensure good stewardship of funds.
About you:
- Strong experience in accountancy, including financial processes, controls, and annual accounts preparation.
- Proven experience of UK accountancy practices and statutory reporting requirements.
- Proven track record in delivering high-quality, accurate financial information.
- Excellent attention to detail and advanced Excel skills.
- Proficient in using financial software packages.
- Credible people manager with experience in supervision, coaching, and support.
- Confident communicator, able to explain complex finance processes clearly.
- Practical, hands-on, with a solutions-focused approach.
- Experience of managing external service providers, including auditors.
- Culturally sensitive and able to work effectively across diverse global settings.
A relevant degree/professional accountancy qualification or equivalent experience is desirable but not essential.
We are a global movement with a remote-first approach and are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We are open to accommodating part-time working patterns where possible, please let us know about your requirements. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.6 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.
Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Our Benefits:
- 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
- Flexible working
- Employee Assistance Programme
- Life assurance
- Medical insurance for candidates located in Kenya, Liberia, Malawi and Zambia
- Pension - depending on the location of the candidate. For international candidates - any pension contribution paid as part of salary will be subject to normal statutory deductions/ taxation
How to apply:
This is a fantastic role where your daily work has real impact. If you are looking for more from your role and our work and values resonate with you, please click Apply to send your CV and a short covering note telling us why you would be a great Finance Manager here at Mary’s Meals International.
Closing date for applications is Sunday 18th May 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Battersea's Global Programmes Department is looking for a Grants and Programmes Manager to manage the delivery of a portfolio of work within the Grants and Programmes function. This is an exciting time for Battersea as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior grant making role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.
The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 17th May 2025
Interview date(s): First stage interviews: 22nd May 2025; Second stage interviews: 28th May 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
ID: 1449 Social Media Manager
Service: Digital Marketing
Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity.
Main Responsibilities (for details check the job description and person specification):
• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.
• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives
• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate
• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion
• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.
Main Requirements (for details check the job description and person specification):
• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.
• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation
• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.
• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.
• Experience of line management and/or mentoring a junior member of the team.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 1st June at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place virtually on 9th and 10th June 2025.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)
We about reserve the right to close the role early if we find suitable candidates.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?
We are seeking an outstanding Human Resources (HR) Manager to support our dynamic, growing organisation.
The person we’re looking for will be an experienced, CIPD qualified HR professional who can ensure that policies and processes are in line with best practice and reflect Hand in Hand International’s values. If this sounds like you, we’d love to hear from you.
About Hand in Hand International
At Hand in Hand, we help women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them.
Since 2003, from Afghanistan to Zimbabwe, we’ve helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change. Some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.
Our members’ achievements (so far) include:
· 6.2 million new and improved jobs
· +93% average increase in monthly income
· 84% of women with the power to make decisions about their lives.
Hand in Hand International is based in Baker Street, central London, and we have a team of 27 employees. We have a flexible, hybrid, working policy that includes work-from-home Mondays and Fridays. Our team works with partners throughout the global Hand in Hand network, specialising in fundraising, strategic and programmes advice, and donor relations.
Roles and Responsibilities
Reporting directly to the Director of Finance, the HR Manager – a new post - will be the principal HR point of contact and lead on the full breadth of day-to-day HR matters. They will make a pivotal key contribution to our aim to be an employer of choice, and overall to be an inclusive and positive place to work. Key responsibilities include:
Employee relations – Ensure that all of our employment documents such as contracts, policies, procedures, staff briefings and our staff handbook are kept up to date, reflect best practice and UK employment law, and that they are being applied across the organisation. Providing as appropriate, related information and support to managers and employees.
Line manager support – Develop, and maintain, a handbook for line managers, supplemented with periodic guidance; review and meet learning and development needs to ensure line managers are well-supported and able to perform their roles effectively.
HR systems and processes – Manage the collection and recording of relevant information across a breadth of employment matters including attendance, recruitment processes, equality and diversity, performance management etc. Undertake research and analysis and support the Director of Finance in the preparation of their reports on employment matters.
Recruitment – Develop and support Hand in Hand’s recruitment, executing onboarding and offboarding processes, ensuring these align with our aims and maximise our potential to recruit and retain a great team.
Change management - Support the implementation of a digital HR platform as part of a wider organisational systems upgrade project, led by the Digital Systems Manager, together with any future change projects that will enhance our HR services and the support we are able to provide to our managers and employees.
Pay and benefits – Carry out periodic benchmarks and reviews of employee pay and benefits, focussing on the sector we operate in.
Staff surveys – Carry out our annual staff survey, together with any additional temperature checks as required, presenting the findings and recommendations to the senior management team. Manage the implementation of any agreed changes and improvements to our employment arrangements following the surveys.
Projects and general support – Undertake HR projects as required and provide HR support to employees and line managers in the event of any queries as they arise. Additionally, take a proactive approach in providing guidance and suggestions for improvements, simplification and change as and when appropriate.
Skills and knowledge
· CIPD qualification level 5, or above
· A full understanding of UK employment law, HR functions and best practices
· Experience supporting small organisations (<50 employees) with establishing, and implementing, policies and procedures
· Able to prioritise with excellent time management
· Strong verbal and written communication skills
· Good analytical skills, with the ability to draw out useful information to inform reports and actions
· Excellent attention to detail
· Approachable, empathetic and able to deal with any employee issues calmly and swiftly
Desirable:
- An understanding of the charity sector
For more information about Hand in Hand International and the HR Manager role, please see the attached job specification.
Please submit your CV and a brief cover letter explaining why you are interested in this position at Hand in Hand International, and how your experience and qualifications make you a suitable candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role overview:
A pivotal senior position within the Legacy and In Memory Fundraising team, this role works closely with the Head of Legacy and In Memory Fundraising to lead key fundraising initiatives and stewardship efforts. Responsibilities include overseeing recruitment, staff development, and performance management, as well as contributing to strategic planning and budget oversight. The role also leads the delivery of a multi-channel legacy marketing programme and ensures external suppliers meet agreed service levels. The role will line manage two team members, take on broader leadership responsibilities within the department, and actively promote legacy giving across the organisation.
Key Responsibilities:
- Collaborate with the Head of Legacy and In Memory Fundraising to shape and implement the overarching strategy and budget, with a key focus on expanding the supporter pipeline, increasing In Memory donations, and safeguarding long-term Legacy income.
- Offer expert advice and strategic input to design integrated, personalised supporter journeys that prioritise exceptional supporter experiences, drawing on industry best practices and working closely with internal teams and external agency partners.
- Lead the planning and delivery of multi-channel Legacy and In Memory fundraising campaigns—across acquisition and stewardship—including DRTV, press, print, and digital; monitor performance and report progress against defined KPIs and milestones.
Person Specification: - Deep expertise in all areas of Legacy and In-Memory fundraising, underpinned by strong knowledge and hands-on experience within the sector
- Extensive track record of successfully managing multiple campaigns across various channels—meeting and exceeding revenue targets, crafting compelling copy, overseeing third-party suppliers, and using data insights effectively, all while ensuring full regulatory and compliance adherence
- Demonstrated success in strategic planning, execution, and management of fundraising strategies
- Proven excellence as a highly organised and effective project manager, capable of leading multiple complex projects simultaneously while prioritising workload efficiently
- Strong financial management capabilities, including experience in budget management, creating spending plans, and delivering accurate financial reporting
- Outstanding leadership and team management skills, with a track record of building and leading high-performing teams, as well as effectively managing external partners such as media and digital agencies, and internal service teams
- Exceptional communication and interpersonal skills, with the ability to influence senior stakeholders and foster strong, collaborative relationships across all organisational levels
What’s on Offer:
- A competitive salary £50-£60k
- A hybrid working pattern, requiring travel into London 2 days per week or remote based is considered
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Hours: 35 per week
Salary: £35,100.00 per annum
Location: Essex wide with Chelmsford base
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support young people when they are at their most vulnerable and in desperate need of help. We're there for young people, every step of the way.
This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for young people who urgently need support. Your role will be to help us maintain and develop innovative family practice to support our work in our services within the Essex area.
We wish to recruit a Family Service Manager to lead a new family team. Combining our current family workers we wish to extent the support we can offer parents and carers of the young people who engage with our Essex services.
You will lead the team undertaking supervisions and performance management. You will create a service plan to ensure that you reach targets and need. This includes supporting the team to develop a family-centred care plans specific to needs. This will be delivered through a range of tailored interventions, in both a one to one and/or targeted group work capacity.
-You will have substantial experience in working with vulnerable families either in a paid or unpaid capacity.
-You will have experience leading a team.
-You will have experience in using Microsoft Office Applications and other relevant data systems.
-You can demonstrate the ability to work on your own initiative as well as part of a management team.
-You will have the ability to drive and have access to a car
As well as a strong commitment to your development, we offer a generous holiday entitlement, a contributory stakeholder pension, childcare vouchers and flexible working.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make young people's lives happier and safer.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history" form, which will be emailed to shortlisted candidates prior to interview.
The closing date for applications is 6th June 2025. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 9th May onwards.
Interviews will be held on the 16th June 2025 in our Chelmsford Office.
IN1
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office. Hybrid working 2-3 days in the office. Travel to London when required.
Interviews: 20th and 21st May over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Join The King’s Trust as our new Principal Giving Manager and play a pivotal role in our 50th Anniversary Campaign and our ambition to raise £150 million, shaping the future of youth empowerment. With an annual target of £500k+, you’ll secure transformational gifts from high-value donors, pitch milestone projects such as our endowment, and lead proposals that bring powerful change to life.
You’ll be part of a dynamic and passionate Philanthropy team that thrives on collaboration, big ideas, and meaningful relationships. This is more than fundraising - it’s about connecting visionary supporters with opportunities that truly make a difference. If you’re strategic, persuasive, and driven by purpose, with a track record of securing transformational gifts, this is your chance to leave a legacy for generations to come.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Principal Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Principal Giving Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3491
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Senior Finance Manager (Part-Time)
24 hours per week | £45,000 pro rata | Hybrid (minimum 2 days/week in South London office)
A high-impact, award-winning charity working to improve health and wellbeing through a better food system is seeking a Senior Finance Manager to join its senior management team. The organisation influences policy, builds strategic partnerships, and raises public awareness around the links between food, health, and sustainability.
This is a crucial and hands-on role, responsible for overseeing the charity’s financial management. You will ensure accurate, timely financial and management reporting, while supporting the senior leadership team.
We are looking for a self-motivated, adaptable, and approachable finance professional with excellent analytical and communication skills. You’ll thrive under pressure and be confident working across teams and with external stakeholders. The role includes line management of the Operations Manager and reports to the Executive Director.
This position offers the opportunity to play a key role in an organisation that is shaping the future of the UK’s food system and making a real difference to public health.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Health and Safety Manager
(UK Wide)
£36,629 per annum (pro rata for part time hours)
(Ref: 01REC)
Part time 30 hours per week – happy to discuss flexible working
Base: Hybrid with the flexibility to work from your nearest Sustrans Hub
About the role
As our Health & Safety Manager, you will handle the development, implementation, and ongoing management of our Health & Safety systems. You will act as the organisation’s competent person, providing expert advice and guidance, ensuring compliance with the Health & Safety at Work Act 1974 and related legislation.
You will monitor changes in legislation and industry best practices to drive continuous improvement. This includes regularly reviewing and updating Health & Safety policies, procedures, and risk assessments. You will offer practical, accessible advice to colleagues and support them in embedding safe working practices into their day-to-day activities.
In addition, you will develop and deliver mandatory training programmes, as well as tailored sessions to meet emerging needs. You will manage all incident reporting processes, including RIDDOR notifications to the Health & Safety Executive (HSE), and ensure thorough follow-up. You will also produce regular reports and briefings for senior leadership and Trustees to keep them informed of key issues, trends, and compliance levels.
This role will require travel and work at locations as necessary on behalf of Sustrans.
About you
You should hold a NEBOSH qualification or another recognised Health & Safety certification, with proven experience in managing a system for Health & Safety within an organisation. A strong understanding of Health & Safety legislation and supporting regulations is essential, along with specific knowledge of Health & Safety considerations within the construction sector.
You will be confident in managing Health & Safety incidents, responding calmly and effectively to ensure appropriate actions are taken, and escalating to senior colleagues when necessary. Strong decision-making skills are essential, along with the ability to work independently and collaboratively.
Excellent analytical and report writing abilities are required, as well as the confidence to present information clearly and effectively to a range of audiences, both in person and virtually.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 25 May 2025.
- Interviews will take place via MS Teams during the week commencing 09 June 2025.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.
Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.
Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.
This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.
Parent & Carer Forum Manager
About us
Merton Mencap is a local independent charity supporting young people and adults with learning disabilities and autism and their families in the London Borough of Merton.
Our services and activities support young people and adults with learning disabilities and autism to learn life-skills for greater independence, take part in community activities and enjoy life. We support parents and carers and to have a voice, feel less isolated more informed, and develop networks with other parents and carers.
Our reputation as a leading local charity is driven by the professionalism of our staff and volunteers who are committed to making a real difference to the lives of local people.
About the vacancy
In this role, you will support a steering group of volunteer parents and carers who oversee the running of the Forums. Your excellent organisational skills will ensure parents and carers have a voice at key local meetings, plus you will arrange monthly events for parents and carers such as workshops with key local decision-makers. You will provide opportunities for parents and carers to develop their own networks of support through WhatsApp & social media, and oversee the publication of bi-annual newsletter. Each year, you will use your analytical skills to measure the impact the Forum is having on the lives of its members and recommend areas for development to the steering group, always seeking to improve the service and reach more families.
You will line-manage a Forum Administrator who will support you and the work of the Forums.
This important role forms part of our charity’s strategic offer to local parents and carers. You will join our senior team plus you’ll have the opportunity to contribute to the wider work of the charity such as by attending fun community fundraising activities, working with our partners, and enjoying our social events.
You will receive our mandatory training in safeguarding, health & safety, confidentiality, equal opportunities & diversity and mental health, plus more technical training including risk assessment and first aid.
Although not essential, we encourage applications from people with lived experience of learning disability and autism, such as parents and family carers. All our appointments are subject to an enhanced DBS disclosure and 2 satisfactory references.
More information
For more information about our Forums, visit our website
Supporting children, young people and adults with a learning disability and/or autism and their parents and carers to live full and rewarding lives


The client requests no contact from agencies or media sales.