This post will support the start-up, development and delivery of an ambitious new project led by Essex County Council. “Essex Warm Homes” will be chiefly delivered by the Citizens Advice service in the county with support from a range of partners. Funded by National Grid’s Warm Homes Fund it will improve the health and wellbeing of local residents through the delivery of an advice service that addresses the needs of people living in cold homes; particularly vulnerable individuals and families and on referral from health, voluntary and statutory partners. The focus will be on providing welfare benefits advice and income maximization, initial debt advice and crisis responses, energy efficiency advice and support to access measures to address cold homes including the arranging and assurance of provision of additional support from partner agencies working as part of a wider delivery partnership.
Employed by Local Citizens Advice offices in Essex (details in Job Pack)
10 Posts – hours ranging from 0.4 FTE (full time equivalent) to full time (up to 37 hours)
Up to £26,970 per annum (or pro rata equivalent)
Fixed term contract until March 31st 2022
Postholders will provide direct advice and casework to vulnerable clients, households identified through existing LCA(Local Citizens Advice) activity but, importantly, also through existing and new referral arrangements established locally amongst statutory and health partners. Advice will be intensive, and postholders are therefore expected to have experience of delivering complex welfare benefits advice, a good understanding of the principles of independent debt advice (practitioner experience would be desirable) and to possess or be able quickly attain the City and Guilds Level 3 qualification in Energy Awareness. As important as these technical skills are, postholders will also need well developed partnership development skills, in order to work with statutory partners.
Posts will be hosted by LCA in Essex, and subject to all contract terms and particulars specific to the LCA worked for. Applicants can apply for each or any LCA by selecting their choice on the application form. Note contact details for each LCA hosting these roles are available within the pack.
For a job pack please visit our website via the Apply button.
Closing date for applications: 19th February 2020
Citizens Advice recognises the positive value of diversity, promotes equality and challenges unfair discrimination. We welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, as disabled people are underrepresented throughout Citizens Advice, and BAME people are underrepresented in senior management positions.
This post will support the start-up, development and delivery of an ambitious new project led by Essex County Council. “Essex Warm Homes” will be chiefly delivered by the Citizens Advice service in the county with support from a range of partners. Funded by National Grid’s Warm Homes Fund it will improve the health and wellbeing of local residents through the delivery of an advice service that addresses the needs of people living in cold homes; particularly vulnerable individuals and families and on referral from health, voluntary and statutory partners. The focus will be on providing welfare benefits advice and income maximization, initial debt advice and crisis responses, energy efficiency advice and support to access measures to address cold homes including the arranging and assurance of provision of additional support from partner agencies working as part of a wider delivery partnership.
Employed by Citizens Advice Essex
Up to £17,500 actual
Part time, up to 18.5 hours per week
Fixed term contract until March 31st 2022
Permanent base within one of the LCA within Essex TBC, but an expectation of some travel between each
Providing overall operational leadership for the project, the postholder will ensure compliance with all established delivery terms and protocols and gather and reconcile data to ensure oversight of each individual LCA’s contribution to the project. The postholder will lead and facilitate joint efforts to support practitioner development and further support the development of all central marketing and communications functions, in partnership with project partners. They will oversee the development of a Single Point of Access for referral partners. Strong project management skills are therefore essential, both in terms of project set-up and ongoing delivery. We ideally seek someone with a high level of knowledge and expertise in the use of the Citizens Advice “Casebook” CRM and associated reporting modules but may consider candidates with equivalent demonstrable experience acquired with comparable systems elsewhere.
For a job pack please visit our website via the Apply button.
Closing date for applications: 19th February 2020
Citizens Advice recognises the positive value of diversity, promotes equality and challenges unfair discrimination. We welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates, as disabled people are underrepresented throughout Citizens Advice, and BAME people are underrepresented in senior management positions.
Are you passionate about Film and TV Drama? Good with people? Can find new and exciting ways to engage and interact with our members? Excel at offering great customer service and a passion for helping people? We may have a role for you.
The Production Guild membership includes the best industry professionals working across production for some of the biggest names in the industry. Our members make films like 1917, Avengers End Game and Star Wars: The Rise of Skywalker and TV shows like Avenue 5, Dracula and Pennyworth.
This is a new role to the Production Guild with the chance to shape how we offer services to our members. If you think you could lead a department to offer networking, training and opportunities to our membership we’d really like to hear from you.
Job Title: Membership Manager
Main Purpose of the job: To deliver exceptional customer service to Production Guild members. To ensure member services are relevant and effective and retain and grow membership.
Responsible to: Chief Operations Officer
Responsible for: Membership Coordinator and Head of Member Services
Based at: PG Offices, Building 6, Warner Bros. Studios Leavesden Park, Watford
Salary: £45,603
The Production Guild of Great Britain represents the professional interests of film and television industry production practitioners both within the UK and overseas. The Production Guild is also one of the leading film and television industry bodies to provide recognised training courses and seminars to industry. PGGB also works closely with a wide range of other industry bodies and provides strong support to its membership, taking an active role in discussions around industry developments and keeping in regular contact with production companies, broadcasters and major US studios regarding the professional availability of its members.
Main tasks of the job:
- Provide excellent customer service to our members, acting as a key point of contact, answer enquiries, collate feedback and make suggestions for improvements to the membership offer.
- Manage the membership team, setting objectives and reviewing performance against those objectives.
- Maximise engagement with, deliver value to and retain PG members.
- Actively recruit new members by visiting productions offices, attending industry events, networking and proactively promoting the Production Guild and its membership opportunities to appropriate individuals and companies within the Film and TV drama industry.
- Oversee the administration of membership, including invoicing, answering queries and providing information to members as required.
- Work with the Marketing and Business Development Manager to ensure regular and effective communication with our members about developments in the industry and the work of the Production Guild.
- Oversee the development of members resources including best practice guides, ensuring guidance is current and relevant.
- Ensure the members sections of the website is customer focussed and accessible,
- Deliver a reliable and up to date database of productions and crew for PG members.
- Work with the PG team to create a relevant programme of events to engage, inform and educate our members.
- Contribute to event planning, ensuring that events are well attended and run to a high standard.
Person Specification
Essential
- Experience of delivering exceptional customer service
- Experience of management, including managing a team; developing strategy; budgetary responsibility and financial reporting
- Strong communication skills, written and verbal
- IT literate, including Microsoft Office
Desirable
- Experience of the film or TV drama production industry and knowledge of current issues
- Understanding of the Production Guild and its membership’s needs
- Experience of a membership body and delivering value to members
- Understanding of websites and how to deliver a positive customer experience
To apply, please send a letter, outlining how your skills and experience match the requirements for the position, and what attributes you would bring to the role, along with a current CV to COO, Kim Gladston.
Deadline for applications: 5pm, Monday 24th February. Interviews w/c 2nd March.
The client requests no contact from agencies or media sales.
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Physiotherapist
St Elizabeth’s Centre is a specialist Centre providing holistic care together with learning, leisure and other opportunities for adults and children with severe epilepsy, learning difficulties and complex health needs. Position: Physiotherapist (Grade 6) Location: St Elizabeth's Centre Job type: Full Time, Permanent Hours: 37.5 hours per week Salary: £30,739 to £34,022 per annum Benefits: As a recognised Investor in People, we offer commitment to your CPD, regular supervisions and training. We offer a range of staff benefits including: Life Assurance, High Street retail / leisure discounts, Generous holidays, Discounted gym membership, Free on-site parking facilities, On site subsidised cafeteria, Contributory Pension Scheme, On site staff accommodation is available subject to eligibility. About the role: We are looking for a motivated Physiotherapist to join our busy multi-disciplinary therapy team. You will independently assess, develop and implement individual rehabilitation programmes for individuals with learning disabilities and / or behavioural related needs. You’ll use investigative and analytical skills, to formulate an individualised management and treatment programme based on advanced clinical reasoning and evidence-based practice. Working closely with the team you’ll take a holistic approach to our complex service users and promoting their well-being will be at the heart of what you do. You’ll be managing, training and developing our Band 5 Physiotherapist, Therapy Assistants and other members of the team so experience of working in a multidisciplinary team supporting and supervising others is essential. About you: You’ll be a positive person who possesses excellent general professional skills and have experience within a range of clinical settings with adults / children who have complex and physical needs. This is a great opportunity for someone who has a diploma / degree in Physiotherapy, are HCPC registered and a member of the Chartered Society of Physiotherapy. HCPC registration is essential. Offers of employment are subject to satisfactory references, medical and an enhanced DBS check. We are an equal Opportunities employer. You may have experience of the following: Physiotherapist, Physiotherapy, MSK, Outpatient, Rehabilitation, Healthcare, Therapy, Therapy Supervisor, Caseworker, Case Manager, HCPC, CSP, etc. Ref: 91570 |