Private sector housing manager jobs
This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.
We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.
Some of the key responsibilities include:
- Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
- Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
- Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
- Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
- Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
- Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.
To be considered for this role, you must be able to demonstrate:
- Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
- Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
- Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
- Confidence managing relationships with a wide variety of stakeholders.
- Based in/near Greater Manchester, and able to travel across the region as needed.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
If you have any questions or would like to find out more information, please feel free to contact me directly.
Applications for this position will be accepted until 10 February.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers
Please ensure you send both a CV and cover letter for your application.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Director (Head of Finance & Central Services)
Do you want your financial leadership to make a real difference in your community?
At WE Care Home Improvements (WECHI), we help older and vulnerable people live safely and independently in their own homes. Every decision you make as our Finance Director directly supports this mission, ensuring our organisation is financially resilient, well-governed, and ready to grow.
Reporting to the CEO, you will be the senior leader for finance, governance, and central services, including HR, IT, GDPR, and facilities. You’ll provide strategic financial oversight, shape organisational planning, strengthen risk management, and support the leadership team in delivering our ambitious vision.
This is a role for a strategic, values-driven professional who combines commercial and financial expertise with compassion, collaboration, and a commitment to social impact.
What you’ll do
- Lead financial strategy, budgets, forecasts, and reporting to drive organisational sustainability.
- Ensure robust governance, compliance, and risk management.
- Oversee central services to support operational excellence across the organisation.
- Provide insight and advice to the CEO and Board for effective strategic decision-making.
- Support organisational growth and development, including new business opportunities.
Who we’re looking for
- ACA, ACCA, CIMA, or ICAS qualified with senior leadership experience.
- Proven experience leading diverse teams and translating strategy into practical plans.
- Strong financial literacy, business acumen, and experience in service-focused organisations.
- A values-led leader who inspires, empowers, and role-models progressive ways of working.
Why join us
- Make a tangible difference in the lives of older and vulnerable people
- Collaborative, supportive, and flexible work environment
- Competitive salary (£60,000), generous benefits, and development opportunities
WECHI offers a rare opportunity to bring your financial expertise to a mission-driven organisation with heart, ensuring older and vulnerable people can continue living independently, safely, and with dignity.
Additional information
- The full job description is attached below for your reference.
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: 20/02/2026 at 5pm
- Please note: we reserve the right to close this advert early if we find the right candidates, so early applications are encouraged.
The client requests no contact from agencies or media sales.
Team Manager – Safer Renting
Salary: £38,000 per annum
Contract: Full-time, Permanent
Location: London SE17 / Hybrid working
Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.
As part of our dynamic team, you will:
- Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
- Support and develop your team, managing performance and well-being to help them thrive.
- Deliver expert tenancy rights advice and advocacy.
- Shape the future of our service, contributing to research, campaigns, and service development initiatives.
We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.
Why join us?
- Competitive salary of £38,000 per annum
- Permanent, full-time role with opportunities for growth
- Be part of a mission-driven organisation making a tangible impact
- Hybrid and Flexible working arrangements
- Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.
To apply please download the recruitment pack. .Completed applications should be emailed to us and must include your CV ( which should include 2 reference contacts) and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a DBS check (enhanced) . Interviews will be held on Saturday 14th February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Based in the PDT team this role will contribute towards Your Place’s overarching mission to end homelessness one person at a time and meet organisational KPI’s around outcome based contracts.
In response to an increasing proportion of residents who have been referred to us holding refugee status we are seeking to develop our supported accommodation services to meet the particular needs of this group.
This role will be responsible for developing our services to make them more accessible to our resident population who are from a migrant background. This includes:
- Developing our move on offer to residents from a migrant background including the design and delivery of move on training in particular ensuring that they have a realistic understanding of the housing market and to provide the appropriate support to enable them to maintain accommodation in future.
- The development of bespoke accommodation pathways and support to ensure that barriers that migrants face within housing market are overcome.
- To identify and liaise with reputable private sector landlords including on issues such as rent, housing standards and tenure.
- Working with Frontline Services colleagues to improve accessibility and cultural relevance of services to resident from a migrant background that promotes inclusivity and is trauma informed.
- To provide additional support to Housing Service team around Clearing House referrals where appropriate.
This post is funded by London Housing Foundation.
Salary: £32,240-£38,480 annual salary
Contract: Full-time
Hours: 37.5 hours
Location: Canning Town, London
Responsibilities
- To work with residents/tenants to develop culturally accessible resources to prepare them for a move to appropriate accommodation, including advice and support on move-on accommodation, rent deposit schemes, understanding tenancies, budgeting, accessing utilities and services, and accessing welfare/housing benefits and grants.
- Identify and liaise with landlords, building relationships to secure move on accommodation for residents. Negotiate reasonable rents and deposit/advance payments.
- Receive details of appropriate properties from landlords, view property for suitability and carry out Health & Safety check.
- Ensure that properties meet relevant standards for safe occupancy (Housing Health & Safety Rating Systems, LA Licencing).
- Identify suitable residents; prepare them and their paperwork which includes Housing Benefit, deposits, loan applications, Discretionary Housing Payments. Arranging viewings.
- Develop networks of migrant support which contributes towards this migrant move on pathway. Act as a broker to facilitate access to relevant services.
- Working in conjunction with the Resettlement Officer supporting residents into their own accommodation arranging utilities connections, supporting resident access to furniture/furnishings, moving resident or supporting to move their belongings. Liaison with landlord for access. Managing expectations of both resident and landlord. Identify and apply for grants for move on funds for residents.
- Where residents have additional support or care needs to lead and co-ordinate on finding specialist accommodation.
- Keep up to date and inform team on changes in law, local authority conditions and benefits that affect move on. Respond to changes and implement strategy.
Person specification
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
- Experience of housing support with people with a migrant background.
- Experience of negotiating with private landlords
- Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
- A current understanding of safeguarding procedures.
Skills & knowledge
- Good understanding of private rented sector accommodation and good practice in relation to move on accommodation.
- Good understanding of the challenges migrants experience within the housing market, in particular within private rented sector.
- A working knowledge of being able to support clients into supported accommodation and/or other floating support services, with a demonstrable understanding of Housing and other related legislation.
- Multi-lingual in East African languages.
Abilities
- Effective negotiation skills
- Effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.
- Self-motivated and able to work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
- The ability to motivate people to move towards an appropriate level of independence and inclusion.
- An ability to adopt a person centred approach to supporting vulnerable people including being able to adapt to different cultural backgrounds of individuals.
Personal qualities
- Ability to be mobile and to travel across London to support the work with our residents.
- Able to work flexibly and at weekends if required.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Join the Single Homeless Prevention Service (SHPS) as a housing coach, preventing and relieving homelessness of local people by finding sustainable solutions in the private rented sector.
Location: Crisis Skylight Brent (Harlesden) and local community settings
Contract: 12 months Fixed Term Contract
About the role
As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also help individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.
About you
To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:
- Supporting people to prevent and relieve homelessness (through assessments, housing people, negotiating with landlords, advice and support to sustain tenancies)
- Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing around housing.
- Ability to work in a fast-paced and results focused environment.
- Liaising and negotiating with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (landlords, accommodation providers, local authorities, DWP, etc.).
- Actively contribute to sourcing suitable and affordable accommodation
- Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
- You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better.
We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 3rd February 2026 at 23:59
Interview date and location: 12/13th February 2026, in-person at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT
Interview process: Competency-based interview and Interview task
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to find a cure for all types of brain tumours.
Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.
In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include the monitoring and maintenance of our IT software and, with external support, our IT hardware.
You will line manage the Database Assistant and Data Processing Assistant.
If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.
Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.
Details:
Salary: £55,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Monday 2 February 2026
Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
As Hospice UK’s IT Infrastructure Manager, you’ll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK.
You’ll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you’ll thrive on working with others to turn business needs into robust, user‑friendly solutions. We’re fully in the cloud, having transformed our IT capability in recent years, and you’ll help deliver the next phase of our evolution. You’ll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work.
You’ll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You’ll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.
If you’re excited about the role, but don’t meet every requirement, we encourage you to apply. We’re committed to your personal development and will help you to learn and grow.
We’re a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download)
How to apply:
To apply for this role, please send us the following documents by midnight on Monday 2 February 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Monday 2 February 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London with home working one day a week, or two days per fortnight
About the role
The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.
The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.
We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.
About you
- You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
- You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
- Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
- You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
- You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 9th February 2026 at 23:59
Interview date and location:
- First stage - Week commencing 16th February, online via Microsoft Team
- Second stage – Week commencing 23rd February, online via Microsoft Team
Interview process:
- First stage - interview will be competency-based questions
- Second stage - interview that will include a written task or presentation
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
Self- Employed Contract: £20 per hour
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark
Start date: February2026
Benefits of working with Kineara:
-
A competitive salary
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Flexible, hybrid working and locations
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An Wellbeing day entitlement of 10 days, plus bank holidays
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Personalised wellbeing support offer
Are you looking for a pivotal role which will shape the future of a CIC and charity working on key social justice challenges? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders.
You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.
Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.
Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.
Job Description
Communications
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Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
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Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
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Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
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Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
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Work closely with IT and business managers to ensure smooth running of internal communications
Fundraising
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Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work
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Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
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Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations.
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Work with Finance Lead on finance strategy, costings, budgets, resource allocation
Impact
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Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
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Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business
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Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)
Person Specification
Attributes
With a strong alignment with Kineara’s values, you will be:
• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
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Why you wish to apply for this role
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Your relevant experience, knowledge and skills, based on the person specification above.
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What other qualities you have that you could bring to the role
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When you are available to begin work
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along, so do send your applications sooner rather than later to not miss your chance!
We look forward to receiving your application!
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Role overview
The Education and Events Manager will be an experienced education and events professional, responsible for supporting the Head of Education and Events in the delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve managing the end-to-end delivery of in-person and virtual education, building strong relationships with clinicians, faculty, industry partners and stakeholders, and ensuring programmes meet the CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation driving education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Manager, your primary responsibility is to support the Head of Education and Events in driving and delivering the strategic objectives of the department. You will oversee and contribute to the development of a comprehensive educational programme of events and resources that meet the professional training and continuing professional development (CPD) requirements of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events, and you will deputise for the Head of Department as required.
Key responsibilities
Delivery of educational programmes
- Deliver a high-quality programme of educational events and courses as directed by the Head of Education and Events, project-managing all aspects of the event lifecycle from planning through to evaluation
- Proactively identify and develop opportunities to expand the events portfolio in line with departmental strategy, ensuring activities support and deliver against strategic objectives
- Build and maintain strong working relationships with industry partners, exploring collaboration and partnership opportunities. Actively secure sponsorship for events, liaising with sponsors, managing invoicing, and nurturing relationships to support ongoing and future investment
- Prepare and manage event budgets, closely monitoring income and expenditure, processing invoices, and providing financial reports and updates as required
- Develop and deliver comprehensive marketing plans for events, including the creation and dissemination of promotional materials across appropriate channels
- Act as the primary point of contact for course convenors, faculty, and delegates, maintaining effective working relationships and managing all event-related communications, including delegate enquiries and faculty travel and accommodation arrangements
- Manage all logistical aspects of events, including cost-effective venue hire, catering, and the coordination of both in-person and virtual delivery using platforms such as Zoom. This includes recording virtual events and undertaking basic post-production video editing (such as trimming, formatting, and preparing recordings for distribution)
- Provide on-site and virtual support at events to ensure smooth delivery and a high-quality delegate experience
- Oversee post-event processes, including the editing and dissemination of recorded sessions, distribution of certificates and presentation materials, and the production of detailed post-event reports and evaluations
- Apply for and manage CPD accreditation for events where appropriate, ensuring compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
Experience and knowledge
- Proven experience managing and delivering multiple events successfully
- Demonstrated ability to develop financially viable and sustainable event programmes
- Experience working across departmental, organisational, or industry boundaries
- Experience facilitating groups, such as delivering training or supporting service improvement initiatives
- Knowledge of project management methodologies and principles
- Demonstrable ability to manage data and information effectively in a managerial or service improvement context
- Numerate, with experience in budget management, forecasting, and financial planning
- Understanding of compliance requirements, including data protection
Skills and abilities
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely, tailoring approach to different audiences
- Proficient in Microsoft Office and confident in using social media platforms for professional communication
- Strong organisational skills, with attention to detail and the ability to manage competing priorities, workloads, and deadlines
- Able to anticipate, analyse, and resolve problems, offering appropriate solutions
- Able to work independently and collaboratively as part of a team
- Demonstrates leadership and management capability, including risk management
- Flexible, adaptable, and willing to work outside normal hours or travel as required
- Maintains confidentiality, integrity, and trust at all times
- Calm, positive, and professional under pressure, with a commitment to own and others’ professional development
- Committed to equality, diversity, and inclusion in all aspects of work
- Willingness to take initiative and go the extra mile when required
- Ability to listen, question, and challenge constructively when appropriate
Desirable
- Experience of working in the charity sector
- Experience of working in healthcare or a medical research environment
- Experience using design and content creation tools such as InDesign and Canva
- Ability to carry out basic video editing tasks, including trimming, formatting, and preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.
At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.
We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.
Key details
- Salary: £30,000 pro rata
- Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
- Strong possibility of increasing to 21 hours (3 days) in future
- Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
- Reports to: Executive Director
- Contract: Permanent, subject to successful 6-month probation
- Annual leave: 25 days (pro rata)
- Pension: Auto-enrolment after 6 months, with 3% employer contribution
- Right to Work check required
Accessibility
We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.
Key responsibilities
Fundraising and donor management
- Research, develop and submit fundraising proposals to trusts, foundations and major donors
- Maintain accurate fundraising trackers for applications and reporting deadlines
- Coordinate partner inputs for monitoring and donor reports
- Support the Executive Director with fundraising and reporting to trusts and individuals
Events
- Plan and manage Action Village India events across the year
- Attend fundraising events (including evenings and weekends, as agreed)
- Attend WOMAD festival and support delivery of Action Village India’s stall and presence
Individual giving
- Plan and deliver regular appeals and supporter communications
- Develop new ways to engage supporters and grow individual giving income
- Build strong supporter journeys to retain and deepen engagement
Communications and development
- Create compelling fundraising and supporter communications
- Contribute to newsletters, annual reports and appeals
- Coordinate content for events and exhibitions, including WOMAD
- Work with partners to generate stories, updates and visual content
- Manage organisational content such as leaflets, webpages and reports
- Work closely with the Communications and Administrative Officer on social media and CRM content
Person specification
Essential experience
- Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
- Proven success securing funding from UK trusts and foundations
- Strong proposal and report writing skills
- Experience co-organising fundraising events
Knowledge and skills
- Knowledge of UK trusts, foundations and institutional funders
- Understanding of the international development and solidarity sector
- Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
- Excellent written communication skills for diverse audiences
- Proficiency in Excel
Personal qualities
- Passion for social justice and supporting marginalised communities in India
- Highly organised, self-motivated and able to manage competing priorities
- Comfortable working independently in a small team
- Strong interpersonal and cross-cultural relationship-building skills
Desirable
- Experience working with NGOs, particularly in Asia and India
- International development experience
- Photoshop and InDesign skills
- Clean driving licence
Other requirements
- Willingness to work some evenings and weekends and attend WOMAD (late July)
- Ability to travel to rural India if required
- Strong commitment to equality, diversity and inclusion and to Action Village India’s values
How to apply
Please email:
- Your CV (with two contactable references)
- A supporting statement or cover letter (around two sides of A4, maximum three)
Closing date: Sunday, 8 February 2026
The client requests no contact from agencies or media sales.
Salary: £35,000 - £46,000
Contract: Full-time, Permanent
Location: Hybrid working with 50% in either the London or Manchester Office
Closing date: Rolling
Benefits: 25 days holiday (bank holidays), Private medical insurance, 5% Pension contribution
We have a great opportunity for a New Business Manager working for a leading national organisation supporting vulnerable young people. This is an exciting chance to join a growing and ambitious fundraising team where you’ll play a pivotal role in securing high?value corporate partnerships. With strong organisational support, a collaborative culture, and clear progression opportunities, this role offers an excellent platform for someone looking to hone their strategic fundraising and new business expertise.
As part of this exciting role, you will drive new business activity to secure partnerships ranging from £100k–£1m, developing compelling proposals, managing a robust new business pipeline, and helping shape a new corporate advisory programme. You’ll also support senior colleagues on seven?figure proposals and play a key role in improving systems, performance, and overall team success.
To be successful as the New Business Manager you will need:
- Experience securing high?value, multi?year corporate partnerships
- Strong ability to write and deliver ambitious proposals and pitches
- Excellent pipeline management and stakeholder engagement skills
If you would like to discuss this role with us, please call and ask for Jake, or quote the reference 2835JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The (Senior) Communications Manager will lead the development and execution of communications to help us win our campaigns. We are looking for a proactive and hands-on team player, who will build relationships with journalists, securing media hits in top mainstream media, ensuring that communications are a strong part of our strategies to win campaigns. While the position involves broader communications tasks, its core focus is strategic media work — driving impactful coverage, shaping narratives, and ensuring our investigative campaigns gain global visibility.
Key Responsibilities (Media-Focused)
- Lead proactive and reactive media outreach for multiple high-profile campaigns.
- Build and maintain strong relationships with international, national, and trade journalists, build and maintain our in-house media list.
- Secure high-impact coverage in top-tier outlets and place investigative stories, exclusives, and op-eds.
- Develop media strategies that amplify campaign findings and influence corporate behaviour and policies.
We are a small team, so this is a hands-on role with the focus on press work, but it also requires managing our key communications channels and our website. The Communications Manager will report directly to the CEO and work closely with the team, as well as manage a social media free-lancer and other communications creatives, such as video-editors.
Candidate Profile
We are looking for an experienced communications professional with at least 7 years’ experience in journalism or in leading successful communications for a non-profit organisation, PR agency, or similar. Ideally, you are a creative, hands-on individual with great inter-personal skills, able to form collaborative working relationships with a variety of different stakeholders, ranging from journalists to creative agencies and our NGO partners.
What we are looking for – Skills & Experience
The successful candidate must have:
- Demonstrable experience personally leading media outreach for major investigations or campaigns, with a proven record of securing top-tier international and national coverage (e.g. Financial Times, Guardian, Reuters, AP, Bloomberg, major broadcasters).
- A strong, active network of journalist contacts, and the confidence and instinct to pick up the phone, pitch stories, brief reporters, and manage embargoed launches under tight deadlines.
- Excellent writing, editing, and storytelling skills in English, with the ability to craft sharp press materials; proficiency in additional languages is an asset.
- Experience coordinating and executing major report launches, working closely with campaigners and partners to shape narratives that cut through, develop media strategies, prepare messaging, and proactively pitch stories to journalists.
- An exceptional eye for detail and an ability to distil complex research into clear, compelling, and accessible media and social-media content.
- Strong organisational skills, with the ability to balance multiple deadlines, manage fast-moving campaigns, and perform under pressure.
- A creative, strategic mindset, able to think outside the box, introduce innovative communications tactics, and adapt messaging to a rapidly changing external environment.
- Digital fluency, with experience leading online engagement or mobilisation campaigns and an understanding of how digital channels support broader media and campaign goals.
- Willingness and ability to generate regular content to win campaigns, including social media posts, op-eds, blogs, newsletters, and other campaign materials; familiarity with tools such as WordPress, Mailchimp, and Canva.
- Excellent interpersonal skills, with a collaborative working style, a growth mindset, and a positive, solution-focused, and proactive approach to communications and relationship-building, both internally and externally.
- A commitment to environmental and social justice, with a passion for using communications to drive meaningful systemic change.
It’s a plus if a candidate has:
- Excellent knowledge of and experience working within the environmental and social impact sectors.
- Good knowledge of the use of creative communication tactics, such as short videos.
- Passion to create narrative shifts on complex social issues and personal interest in countering misinformation and greenwashing.
For full details of the role, person specification and salary, please see the attached job description.
About Changing Markets
The Changing Markets Foundation was formed to accelerate and scale up solutions to sustainability challenges by leveraging the power of markets. We create and run campaigns that expose irresponsible corporate practices and shift market share away from unsustainable products and companies towards environmentally and socially beneficial solutions.
We have a successful track record of achieving media coverage in mainstream publications, which has played a critical role in winning our campaigns. We have been running successful campaigns across climate, food, fashion, and circular economy issues, as well as impactful projects, such as a cross-sectoral greenwashing observatory.
We are a Dutch-based not-for-profit stichting (foundation) registered in Utrecht, but this role is based in our London office. Please note candidates require independent right to work in the UK as we do not offer visa sponsorship.
How to Apply
We are working with Oxford HR to recruit this position and the link to apply will take you to their page and details of the application process. If you have any questions about the role please reach out to Oxford HR in the first instance.
Deadline to apply is close of play on 9th February 2026 but please note we will be interviewing on a rolling basis, so early application is encouraged.
The client requests no contact from agencies or media sales.
Outreach Worker
£16,386 - £17,248
Sandown
Permanent, Part Time (25hrs per week)
A variety of shift patterns, including early morning and evening outreach
Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices.
Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.
If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
MAIN RESPONSIBILITIES
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To assess the needs of each client, helping to develop their individual support plan to achieve their goals
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To produce and regularly review comprehensive client-based risk assessments
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To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area
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To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
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To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing
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To engage and support rough sleepers on the street working alongside local health care teams
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To help keep clients safe by reducing their contact with police and emergency services
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To identify barriers to accessing maintain safe tenancies and prevent eviction
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To attend community meetings and presentations with managers to support additional funding
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To support clients in trauma informed and psychologically informed ways
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To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
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To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
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To provide basic first aid assistance until help arrives (full training is provided)
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To work confidently and efficiently when lone working
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To maintain accurate records on our client management system and ensure these are stored in line with GDPR
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To maintain confidentiality
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To represent the organisation in a professional manner
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To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to work early mornings and/or weekends
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This role will require you to lone work
ESSENTIAL CRITERIA
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good keyboard skills for data inputting
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Good working knowledge of Microsoft Outlook, Excel and Word
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Confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.
MAIN TASKS
- To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
- To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
- To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
- To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
- Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
- To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
- To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
- To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.
GENERAL RESPONSIBILITIES
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
- Support The Passage Resource Centre operations by undertaking shifts as required.
- To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
EXPERIENCE
E1 Experience of providing tenancy support to vulnerable individuals.
E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.
E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.
E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.
E5 Experience of obtaining grants, local support payments and benefit payments
E6 Experience of record keeping using databases
E7 Experience of managing conflicting priorities
KNOWLEDGE
K1 Knowledge of how to work with clients within a psychologically informed framework
K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy
K3 Knowledge of risk and incident management in a psychologically informed manner
K4 Knowledge of welfare rights and how they impact on our client group
K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients
The client requests no contact from agencies or media sales.










