Processing manager jobs
You will support the team with the delivery of a wide range of challenge events including March in March, the D-Day 44 Challenge, Race to Remember, the London Marathon and many other third party runs and challenges. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!
You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.
About us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
This role will be subject to a DBS check.
KEY RESPONSIBILITIES
Administrative Support
- To be the first point of contact for challenge event supporters - ensuring that they receive responses within agreed timeframes, and always in a warm, friendly, and supportive manner.
- To work with the team to ensure systems and processes run efficiently, and update these where necessary.
- Assist with the administration, preparation and implementation of challenge events to include updating the events on the Combat Stress website.
- Maintaining the fundraising database, Raiser's Edge, ensure all supporter information is accurate and up to date.
- Ensure fundraising stewardship strategy and GDPR guidelines are adhered to.
- Maintaining accurate financial records, including coding expenditure and filing invoices.
- Respond to and co-ordinate requests for fundraising literature, merchandise and the distribution of promotional materials.
- Help manage our on-line fundraising platform Fundraisin and other fundraising platforms including JustGiving, Enthuse etc.
- Working with the wider Challenges and Community team, co-ordinate and create our Challenge eNews, providing suitable fundraiser stories for this and our social media.
Relationship Management, Development and Stewardship
- Develop strong working relationships internally to ensure the portfolio is delivered efficiently, particularly with the Community, Corporate, Database, Digital and Communications teams
- Assist with marketing, recruitment and organisation of all challenge events, and stewardship of challenge event participants on their supporter journey.
- Manage our DIY fundraising programme, making sure supporters' personal stories are recognised and they receive the best possible experience to encourage long-term engagement.
- Represent Combat Stress at meetings, events and presentations outside normal office hours (evenings and weekends) as required. You will be given time off in lieu of these hours.
- Undertake any ad hoc duties of a compatible nature as may be required from time to time by the Head of Challenge and Community Events.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
In addition, we offer the following benefits:
27 days annual leave plus bank holidays (pro rata)
- Competitive stakeholder pension scheme - contributions matched up to 11%
- Discount shopping vouchers
- Access to the Employee Assistance Programme
- Flexible working
- Access to Blue Light Card scheme
- Death in Service Scheme
How to apply:
To apply, please send a copy of your CV and a covering letter
For further information about the role, please contact Alexa Dizon, Challenge Events Manager -
Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.
Closing date: 4 September 2025
Interview date: Interviews will be held on an ongoing basis
Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




About the role:
Join a team where your presence truly matters. We currently have two Night Concierge roles available within our Westminster service at Harrow Road and Royal Oak, and one position at the Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You’ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life.
Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you’ll help ensure the smooth running of the service. You’ll also be there to provide person-centred, trauma-informed support, whether that’s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps.
At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we’re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you’ll be supported to build a meaningful career in a values-driven organisation that puts people first.
About you:
You don’t need to have done this exact role before but we’re looking for people who are:
- Reliable, observant, and able to maintain clear professional boundaries.
- Experienced in supported housing, security, homelessness services, or similar environments.
- Confident managing challenging situations, including escalating or de-escalating incidents.
- Understanding of safeguarding and the importance of creating a safe environment.
- Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work.
- Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 7th September at midnight
Interview date: Wednesday 17th and Thursday 19th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. The museum is building a new strategy that will lead its transformation over the next 10 years as it tests out innovative new models for exhibitions, displays, learning and engagement, building towards a new permanent site and dynamic operational model. Learning and engagement are central to the museum’s future. This new role will support the learning and engagement team by coordinating bookings, marketing and communications for the team.
Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to coordinate the day-to-day running of the learning team as we move forward to the next phase of the Jewish Museum London.
Reporting to the Head of Learning the appointed candidate will have the organisational and administrative skills to ensure the team can effectively deliver programmes for schools, families and communities as well as taking a lead on communicating the museum’s activity through social media, newsletters and the website.
Main Duties & Responsibilities
The main role of the Learning and Communications Coordinator will be to administrate the activities of the learning department, in particular our flagship programme of schools workshops both in person and digitally. Excellent communication skills are required as this role will involve being the first point of contact for the department, responding to queries, liaising with teachers, taking bookings and sending out pre- and post- activity information. You will play a key role in ensuring the smooth running of this busy and creative team by providing, general administration, organisational and hands-on practical support—invoicing, ordering materials and supplies, auditing resources, collating and recording evaluation data and transporting materials and equipment for our outreach, offsite events and workshops. Digital learning and communications are central to how we engage our audiences so the post holder will need to a good level of social media and technical literacy in order to update learning and events sections on the website, support the delivery of virtual workshops, coordinate the social media working group and create newsletters.
Learning programme bookings and coordination
· To be the first point of contact for all enquiries about learning programme activities and the main contact for liaising with teachers and taking bookings
· Co-ordinate and administrate all bookings for the schools outreach, virtual and broadcast programmes—from taking bookings and booking facilitators through to invoicing and evaluation
· Organise bookings, delivery and return of museum loan boxes
· Audit and prepare the handling collection for workshops
· Close collaboration with the Senior Learning Producer: Schools to assign learning team members and freelancers to workshops including leading on contracting and financial administration of freelance facilitators
· Support with organising and delivery of informal and community learning activities and events including the Curious Minds Dementia Friendly programme and family learning events
· General support and assistance for activities and programmes as required
Team Administration
· Managing the team’s calendar of activity
· Ensure that bookings spreadsheets and databases including Raisers Edge, Artifax, Excel sheets and Monday Boards are kept up to date and accurate
· Collating statistics and data for reporting
· Maintain the carbon calculator tracking for the team
· Order any resources, materials, equipment and travel (such as oyster cards, train tickets and taxis) for the team
· Coordinate room bookings and generating zoom links for workshops, meetings and activities
· Set up regular team meetings as required, circulating minutes/ action points and ensuring follow up actions are taken
· Work with finance to ensure that schools workshops and activities are invoiced and to coordinate payment of freelancers
· Help ensure good communication throughout the team and organisation
· Ad hoc duties e.g. filing, typing reports and letters from manual copy
· Freelancer communication and administration, including organising the Rota
Digital and Communications
· Provide general technical support to the department including setting up zoom links and equipment for broadcasts and virtual classrooms
· Updating the learning sections of the website—events, resources, image libraries and programme information
· Contributing to learning’s presence on social media channels
· Coordinating the production of learning newsletters and marketing materials
This Job Description is subject to alteration in response to changes in legislation or the Jewish Museum London’s operational procedures.
The client requests no contact from agencies or media sales.
This innovative and exciting safeguarding officer role will build on our current provision to collaborate on safeguarding across several church denominations to ensure a safe, relevant and caring Church safeguarding environment for all. You would be working for Churches Alive in Mann (CAiM) as part of their ecumenical partnership, providing safeguarding support and services for the four denominations who are the lead contributing partners in this initiative (Roman Catholic Church, Church of England, Methodist Church and the Living Hope Community Church).
The ideal candidate will have:
- A relevant professional qualification or the equivalent (for example, in social care or criminal justice), with current professional registration where applicable.
- The ability to transfer good safeguarding practice to a non-statutory organisation, working with colleagues from a non-safeguarding background and achieve good safeguarding outcomes in that context.
- Experience in developing effective new ways of working for an organisation.
- Experience in cases involving the protection and safeguarding of children and/or adults, with at least some of that experience gained in a statutory agency.
- Experience of working with victims, survivors and perpetrators of abuse.
- Experience of assessing risk.
- The ability to be self-reflective, welcoming feedback from others.
- A strong commitment to equality and diversity.
- A personal commitment to the values and beliefs of the Christian community
A full job description and application form can be received from: hr @sodorandman.im
In line with current safer recruitment practices CVs are not accepted and an application form must be competed.
Completed applications should be returned to: hr @sodorandman.im
The closing date for this vacancy is 5th September, 2025. Short listing is scheduled for w/c 8th September 2025 and short listed candidates will be invited for an introductory visit to the island on 30th September 2025, with interviews the following day, 1st October 2025.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Prison Advocate
Salary: £27,000 - £29,000
Location: HMP Peterborough
Hours: 35 hours per week
Contract: Fixed Term – until 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.
The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.
You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.
You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists.
A car may be desirable for this role, though not essential.
About You:
To be successful as the Prison Advocate you will need the below experience and skills:
Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).
The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
How to apply:
Please apply with a copy of your CV and a cover letter through our website. The closing date for applications is the 21st of September.
Interviews will take place the week of the 29th September.
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
37.5 hours per week / £27,770 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Guildford, the service has strong links with and contributes to the local community.
Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 31 August 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Neurodiversity Lead
Salary: £26,000 - £32,000
Location: Advance Head Office in Hammersmith & Women’s centres across London, with co-location at HMP Bronzefield
Hours: 35 Hours per week
Contract: Fixed Term – March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role
This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse or presenting with symptoms of neurodiversity and will be returning to the community. The Neurodiversity Lead will focus support on women with a neurodivergent need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to develop their support plans.
The Lead will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Advance Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Neurodiversity Lead will accept referrals from the Advance Criminal Justice Community team and prison services, and will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.
The Neurodiversity Lead will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release.
A car may be desirable for this role, though not essential
About You
To be successful as the Neurodiversity Lead you will need the below experience and skills:
An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
22.5 hours per week / £27,770 per annum, pro rata / permanent / working days to ideally include Monday, Wednesday, Friday and weekends (to be discussed at interview).
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living.
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
General
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice.
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living.
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at
CLOSING DATE: Tuesday 2 September 2025 at midnight
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operational Director of Children’s Services UK
Salary: £77,576 per annum (increasing to £86,196 in 18 months) + £750 Homeworking Allowance
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased - covering five of TACT's registered offices which are based in Scotland, Yorkshire and The North East, North West England, North Wales and East Midlands
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This exciting opportunity has arisen for a new Operational Director of Children's Services within TACT Fostering. This role will be responsible for overseeing five of TACT's Registered Area offices spanning three nations.
They will join at an exciting time for TACT and will contribute and deliver to our ambitious strategic plan to increase our ability to care for more children whose needs are not currently being met by the care sector.
The ideal candidate will have extensive experience of the foster care sector and will ideally have wider experience working across services who support children and families.
We are looking for a strong strategic and commercial leader with strong people leadership skills, experienced in managing change and working in innovative and fast paced environments.
TACT are committed to our journey in becoming a trauma informed organisation. We are looking for individuals who have or are willing to operate and demonstrate leadership within trauma informed principles.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Operational Director of Children's Services can be based anywhere in the UK. Travel will be required to attend face-to-face team meetings and on other occasions for training and team wellbeing events.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Wednesday 17th September 2025
- Interview Date: Monday 29th September 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.
About the role
As a Housing Advisor at GHH, you’ll play a vital role in delivering high-quality, person-centred housing support to veterans at risk of homelessness. You’ll provide advice, casework, and tenancy sustainment services, ensuring each client receives tailored support that meets their individual needs. From triaging new enquiries to managing a diverse caseload, you’ll be at the frontline of our mission to prevent homelessness and promote housing stability within the Armed Forces community.
You’ll work closely with local authorities, housing providers, and third-sector organisations to deliver joined-up support, particularly through the Council’s Housing Options approach. Your role will involve regular liaison with external stakeholders and you’ll represent GHH in forums that shape housing policy and practice. You’ll also contribute to the planning and delivery of housing-specific projects, helping to develop innovative solutions to complex housing challenges.
You will play a vital role in advocating for individuals and families experiencing homelessness, working to ensure their voices are heard and their rights upheld. This position requires a strong sense of social justice and a desire to see each case resolved positively. You will be expected to navigate Glasgow’s complex housing systems, challenge barriers to access, and collaborate with partners to deliver sustainable solutions that promote dignity, stability, and inclusion for those most in need.
This is a dynamic and rewarding role where no two days are the same. You’ll gain valuable experience in multi-agency working, safeguarding, and crisis intervention, while developing your skills in case management and project delivery. Whether you’re looking to deepen your housing expertise or take the next step in your career, this role offers a unique opportunity to make a lasting impact on the lives of those who’ve served.
About the team
GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.
The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.
About you
This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference in the lives of the Armed Forces community. As a Housing Advisor, you’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage your own workload. Integrity and a commitment to doing the right thing are essential, as is the ability to anticipate challenges and think flexibly about how best to support our beneficiaries through housing-related issues.
While an understanding of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others. Your experience may come from professional or voluntary role in housing, homelessness prevention, or tenancy sustainment. Ideally, you will hold a CIH Level 3 qualification in Housing Practice.
You’ll manage a varied caseload, offering holistic, person-centred support across the housing and homelessness spectrum. This includes helping clients navigate housing options, liaising with local authorities and landlords, and supporting individuals through the eviction process. You’ll use your knowledge of housing pathways and tenancy rights to advocate effectively and ensure beneficiaries receive timely and appropriate support. Strong communication and problem-solving skills will be essential as you work with clients facing complex and often urgent housing challenges.
This role offers the chance to make a meaningful impact every day, helping veterans and their families secure safe, stable housing and rebuild their lives with dignity.
About SSAFA
SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services1. This includes veterans, serving personnel (regulars and reserves), and their families—wherever and whenever they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 31 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Location: Tower Hamlets
Salary: Unqualified: £28,255 - £29,913 per annum
Qualified: £29,923 - £32,623 per annum (Dependent on qualifications/experience)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Thursday 28th August 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advisor (IDVA) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Tower Hamlets Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
About the Role
We are looking for an experienced IDVA to join our dynamic team in Tower Hamlets, working with people who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team.
As an IDVA you are responsible for carrying out risk and needs assessments, safety planning and providing support and intervention to victim/survivors of domestic violence identified at Poplar jobcentre. In addition to this you will build relationships with, and provide advice, guidance and training to external professionals.
About You
You will need a passion for working with victim/survivors and a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in your community? Do you thrive on engaging with diverse groups and driving positive change? Are you ready for an adventure in advocacy? We are currently looking for a User Voice Community Development Worker to join our dynamic and passionate team in Hertfordshire. Immerse yourself in a role that makes a real difference!
As a User Voice Community Development Worker, you will primarily be office. You’ll be providing a regular range of innovative and creative activities that will improve confidence and empower people with a learning disability to get involved with ‘Speaking up or Self-Advocacy’ opportunities in the East of the County. You’ll also run community engagement sessions/events/outreach in each district that will feed into the Learning Disability Co-production Board. Additionally, you will be creating activity schedules offering a range of varied activities to maximise uptake and running four quarterly engagement sessions held in each district per year (25 in total) with unique individuals attending being reported on.
In addition to working as a User Voice Community Development Worker, you will also split your role to work as an Independent Advocate, providing crucial support to vulnerable adults facing significant health and social care challenges. We are seeking a passionate and skilled Independent Advocate to join our team. This role focuses on providing advocacy for individuals under the Mental Capacity Act (MCA), the Mental Health Act (MHA), and supporting NHS complaints and Deprivation of Liberty Safeguards (DoLS), Care Act processes.
Your role will involve delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking focused actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Pohwer is dedicated to promoting the rights and well-being of individuals in care settings, hospitals and the community . We are seeking a passionate and skilled Independent Advocate to join our team. This role focuses on providing advocacy for individuals under the Mental Capacity Act (MCA), the Mental Health Act (MHA), and supporting NHS complaints and Deprivation of Liberty Safeguards (DoLS) processes.
Hours of Work: Full-time: 37 hours per week, between Monday to Friday, 9 am – 5 pm
(This role will be split into 3 days User Voice Community Development & 2 days as an independent advocate. We will also consider applications for part time positions.)
Location: Home based with travel around the county.
(Applicants have a full driver’s licence and access to their own transport)
Salary: Total salary £24,755.76 Per Annum split between the 2 positions as follows:
User Voice Community Development Worker £15,058.80 (Full Time Equivalent Salary – £25098.00 per annum)
Independent advocate £9696.96 (Full Time Equivalent Salary – £24,242.40 per annum)
Contract Type: Fixed term 3 years
User Voice Development Worker/Independent Advocate Requirements:
- Proven experience of working with people with learning disabilities, mental health, dementia etc.
- Experience community engagement including running events.
- Strong networking skills with the ability to build relationships with a wide range of stakeholders.
- Excellent communications skills, able to communicate sensitively and empathetically.
- Experience providing written reports to a high standard.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with people
- A Good understanding and experience with IT software packages.
- Full UK driving licence and access to your own transport, with geographical knowledge of the local area.
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
- Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
POhWER stands for People and Organisations Working in Equal Rights. We are dedicated to empowering and supporting adults with multiple vulnerabilities, promoting their rights to have a voice and exercise choice in the services they receive. With a strong presence in communities across the UK, our team is committed to providing high-quality advocacy services that make a lasting impact. We are dedicated to promoting the rights and well-being of individuals in care settings and the community
If you think you are suitable for this Community Development Worker/Independent advocate role, don’t wait, – apply now! Take the first step to joining an organisation that values your passion and skills and make a genuine difference in your community.
Closing Date: 9AM, Monday 22nd September 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC (Via Teams)
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.
We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.
You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

Join Housing Matters—a housing advice and advocacy charity—as our Communications and Fundraising Officer.
You’ll manage our day-to-day communications across social media, email updates, and online resources, as well as support with key income generation working alongside our Director and external Trusts Fundraising consultant. This is a great opportunity for someone with a good track record of income generation and a passion for sharing our organisations impact through effective communications.
Essential:
- 2+ years’ experience in trust fundraising or similar
- Strong writing and digital communication skills
- Familiarity with WordPress, Mailchimp, and social platforms
Benefits include:
25 days holiday (pro rata), flexible/hybrid working, pension scheme, employee wellbeing support.
The client requests no contact from agencies or media sales.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3rd September 2025
Interview Date: 11 and 12 September 2025
The client requests no contact from agencies or media sales.