Processing manager jobs

• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
• Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
• Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
• Develop and maintain good working relationships and liaison with other members of RABI staff.
• Take part and contribute to team meetings.
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
• Liaise with volunteers, clients, contractors and other stakeholders as necessary.
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
• Perform any other reasonable task as required by the Charity.

• Marketing or direct marketing or marketing qualification.
• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
• Planning, delivering and managing individual giving programmes.
• Delivering donor recruitment and retention projects from initiation to completion.
• Proven track record of meeting or exceeding targets from unrestricted donations.
• Presenting confidently to a variety of audiences.
• Building relationships and maximising engagement with donors and supporters
• Able to create and tailor engaging and emotive copy for a range of different channels.
• Empathy with the goals and objectives of RABI.
• A positive and creative approach to work, with the ability to multitask.
• Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
• Ability to record accurate data and work with a CRM system
• Self-motivated and confident in working, both independently and in teams
• Good communicator, including face-to-face, phone, in writing and via remote communications.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan-ahead.
• Good IT skills (MS Office including Excel and Word).
• Understanding of Data Protection and fundraising regulations, compliance and best practice.
• Proficiency in using Microsoft Office

• Knowledge of targeting, segmentation and response analysis.
• Knowledge of testing, validation and taking campaign learnings forward.
• Knowledge of print and online production processes.
• Understanding of the Gift Aid process.
• Voluntary sector experience.
• A full UK driving license.
• Experience of database use
• Experience of fundraising platforms such as Just Giving.

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

An exciting opportunity has arisen to join the Communications and Engagement Team as our Head of Communications and Engagement. 

The post will involve supporting the Union to deliver its communications strategy, as well as our democratic functions such as campaigning and leadership elections.  You'll lead the Communications and Engagement Team, and work closely with the Union team and University colleagues to ensure that we communicate effectively with our stakeholders.

Main responsibilities: 

Communications:

• Develop and deliver the Union’s overall Communications Strategy Develop and deliver effective communication plans for the Union’s projects and priorities
• Ensure that all communications channels are properly evaluated, and provide advice and guidance on which resources or strategies to deploy
• Manage the Union’s marketing and communications channels Oversee the Union’s data protection policies, ensuring that staff are aware of their responsibilities
• Responsible for managing the Union’s CRM/CMS, including owning the relationship with our supplier.
• Manage the correct application of the Union’s tone of voice across our communications channels, providing guidance, training and support where needed to teams and departments.
• Manage the Union’s visual identity through digital, video, and print, regularly reviewing and evolving the visual style.
• Regularly gather and communicate the impact made by the Union, including the development of impact reports 

Democratic functions:

• Ensuring that the Union is considered to be legitimately representative of its members by increasing engagement in and the quality of democratic activity. In doing so, ensure that the Union is truly democratic, and that all members and Officers adhere to the Union's constitution and bye-laws.
• Responsible for leading the Union’s democratic procedures, for example the annual elections or Annual Members’ Meetings
• Support the Elected Officers to communicate their priorities and campaigns to our members, helping our Officers effectively develop their own personal communications plans to raise their profile across the student community. 

Deadline: 

The closing date for applications is 11:59pm on 30/06/2025.

We intend to hold interviews on Fri 11 July. 

Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)

Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday. 

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.

Deadline to apply: 11th July 2025

Estimated start date: September 2025

Role overview

This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.

As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.

As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.

Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
 

Accountabilities

Responsibilities will include but are not limited to:

1. HR Strategy & Organisational Development

• Collaborate with the leadership team to drive the organisation’s People Management Strategy

• Devise and deliver HR projects to improve business efficiency and effectiveness

• Lead succession planning initiatives across the organisation

• Horizon scan for emerging HR practices and employment law developments

2. HR Policy, Compliance & Risk Management

• Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance

• Ensure compliance with UK employment law across all HR functions

• Lead on:

  • Third Party Risk Policy

  • Equality Impact Assessment Policy

  • Stakeholder Engagement Policy (ensuring service user perspectives are integrated)

• Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work

• Audit EDI data bi-annually and create strategies to promote diversity and inclusion

3. Employee Relations & Case Management

• Providing advice and leading on the process for :

  • Grievances

  • Disciplinaries

  • Bullying, harassment, and capability issues

  • Redeployment and redundancy

• Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator

• Mediate disputes and facilitate conflict resolution within the context of HR discussions

4. Compensation and Benefits

• Developing and maintaining salary structures

• Conducting salary benchmarking and market analysis

• Overseeing annual salary reviews

• Ensuring compliance with pay equity laws

5. Recruitment, Onboarding & Talent Management

• Oversee advertising and attraction strategies

• Support onboarding processes to aid efficiency

• Review terms and conditions, contracts, and engage with external advisors as needed

6. Attendance & Performance Management

• Manage absence cases including statutory and contractual entitlements

• Support the leadership team with performance and attendance-related challenges

7. Systems & Process Improvement

• Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems

• Regularly review and improve the Staff Portal alongside our Training & Development Lead

8. Equality, Diversity & Inclusion (EDI)

• Stay updated on EDI legislation and best practice

• Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach

• Lead data audits and present an equal opportunities review every two years

9. Professional Development & Networking

• Engage with local HR support networks, including CIPD and ACAS

• Maintain continuous professional development (CPD)

• Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings

Person specification

We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:

• CIPD qualified or equivalent professional HR qualification (Level 5 or above)

• Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.

• Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.

• Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels

• Confident facilitator and leader of sensitive meetings and discussions, with a culture of care

• As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed

• Commitment to fostering an inclusive, respectful, and supportive work environment

• Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.

Job benefits

A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.

Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.

Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.

Additional benefits include:

• Flexible working

• 32 Days (FTE) per annum annual leave allowance (including bank holidays)

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role. 

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website. 

An exciting position has arisen for a Payroll Officer to join a charity based in Maidstone that strives to support people with learning disabilities. The postholder will provide hands-on technical support in all aspects of payroll checking.

Please note that this role requires you to be available for interviews at short notice and to start immediately.

 Key responsibilities:

• Apply advanced payroll technician knowledge to verify and approve calculations by Payroll Officers and Administrators, ensuring compliance with charity standards
• Collate payroll data in a timely manner and update spreadsheets to monitor input progress
• Collaborate with the payroll team and Payroll Managers to run the final payroll accurately
• Review exception and comparison reports, taking action to resolve identified issues
• Monitor the payroll inbox as a team and identify any recurring trends or issues
• Run and interpret month-end reports to support accurate financial reconciliation
• Manage internal and external correspondence within required timeframes
• Reconcile and raise monthly payment requests for third-party payments (e.g., HMRC, unions)
• Attend team meetings to provide advice, support, and constructive feedback
• Keep workspaces organised by promptly signing and electronically filing documents
• Stay informed of statutory legislation and auto-enrolment guidance to ensure compliance
• Respond professionally to payroll queries from employees, HR, and external agencies
• Support the production of end-of-month and year-end statutory returns as required

Ideal candidate profile:

• Experience in credit control, including collecting payments from local authorities or similar entities
• In-depth knowledge of payroll processes, including tax, National Insurance, statutory legislation, and payments
• Strong working knowledge of Microsoft Office Suite, with intermediate skills in Excel
• Experience using payroll systems (knowledge of Iris/Earnie is desirable)
• Excellent attention to detail and strong verbal communication skills

Contract length: 12-month contract, with possibility to move permanent

Salary: £35,000 per annum

Hours: 35 per week

Working pattern: Office-based working with some hybrid flexibility

Location: Maidstone, Kent

Start date: ASAP

Agency Reference Number: J87689

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Modern Art Oxford is offering an exciting opportunity within its Exhibitions team.

Coordinator, Exhibitions & Live Programmes 
Salary: £26,520 
Contract: Permanent 
Hours: Full-time – 40 hours per week including regular evenings and weekends with time off in lieu 
Based: Modern Art Oxford, 30 Pembroke Street, Oxford OX1 1BP 
Line Manager: Curator, Exhibitions & Live Programmes

Working as Coordinator, Exhibitions & Live Programmes you will support the Exhibitions team in the research, administration and delivery of exhibitions, commissions and live programmes. A highly organised individual with an eye for accuracy, you will ensure appropriate and ongoing communication across departments to realise projects successfully, within budget and to the highest standard. 

The role provides the opportunity to build on your existing skills and experience in the research, planning and delivery of contemporary art exhibitions and events. You will be trusted to use your initiative in problem solving and encouraged to contribute ideas. This job is an integral role in the team, aimed at an early-career arts professional with roughly 2 years of experience.

Person Specification
The successful candidate will be able to demonstrate an enthusiasm for contemporary art and a willingness to gain a broad range of curatorial skills and experiences. They will have strong administration skills, with demonstrable experience, a proactive mindset and the ability to be flexible. They will have a keen attention to detail and an ability to prioritise and deliver multiple strands of work to deadlines. Good planning and communication skills are essential in this busy, demanding and exciting environment. They will be comfortable working as part of a team, and sharing responsibilities and tasks where necessary.

Essential:

• A keen interest in contemporary art and visual culture.
• Highly organised and methodical with experience of managing and updating records and databases.
• A solutions-focused, proactive and flexible attitude.
• A motivated, proactive self-starter who takes initiative with the ability to work collaboratively as part of a team.
• Rigorous attention to detail.
• Strong written and verbal communication skills.
• Good time and workload management skills.
• Proficient IT skills – MS Office, Excel in particular.
• At least two years’ experience in an administrative role.

Desirable:

• An undergraduate degree in an Arts and Humanities subject.
• Knowledge of the Adobe suite including inDesign, Photoshop and Sketch Up.
• Experience of working within an arts organisation.

About Us
Modern Art Oxford is one of the UK’s leading contemporary art spaces. Our programmes offer opportunities for all for inspirational exchange and creative participation, both in person and online.

Modern Art Oxford is Oxford’s only public space dedicated to contemporary art and culture. We pride ourselves on innovative and ambitious programming, our commitment to education, and our confidence in the power of visual culture and art to enact positive social change.

Benefits

• 25 days annual leave plus public bank holidays
• Employees are entitled to a discount in our Modern Art Oxford Shop and Café. 
• There is an Employee Assistance Programme through Gemelli. 
• Discounts, Cycle-scheme and Tech-scheme program available through BHN Extras.
• An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan. 

Applications must be received by midnight on Sunday 29 June, 2025. 
Interviews planned for w/c 7 July, 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

Managing Director

UK Association for Transactional Analysis (UKATA)

Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days

Closing Date: 11th July 2025

Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025

About Us

UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.

The Opportunity

We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.

As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.

What You'll Do

• Work with Trustees to develop and execute strategic plans that align with our mission
• Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
• Oversee and personally contribute to the development of membership systems and website improvements
• Build relationships with key stakeholders including members, committees, and international TA organisations
• Lead the delivery of our annual National Conference and quarterly magazine
• Recruit, develop, and manage our small team, fostering a positive work culture
• Ensure compliance with charity regulations and governing organisational policies and procedures
• Function as Company Secretary, handling legal requirements and annual reporting

About You

We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:

• An experienced senior leader with understanding of the non-profit sector
• A strategic thinker who also excels at practical implementation
• Financially astute with proven budget management experience
• An excellent communicator with the ability to build effective relationships
• Self-motivated and comfortable working from home
• Knowledgeable about the mental health sector (desirable)
• Familiar with Transactional Analysis or willing to undertake training (desirable)
• Educated to degree level (desirable)

Why Join Us?

This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:

• The autonomy to shape both strategy and operations
• The satisfaction of seeing your ideas implemented directly
• The opportunity to work with dedicated professionals passionate about TA
• Flexible remote working arrangements
• Employer Sick Pay Scheme
• 33 days annual leave per annum FTE
• Access to private healthcare benefits

UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.

We look forward to hearing from you.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

Opportunity!

SteelWatch offers a unique opportunity for an expert in steel decarbonisation with a passion for driving climate action. If you can communicate your technical analysis  to challenge legacy steelmakers with clarity and conviction, this role is for you.

In this new role as SteelWatch Industry Decarbonisation Lead, you will have the opportunity to deepen and articulate the arguments of SteelWatch, providing vigilant scrutiny and an international voice for steel decarbonisation.

The ideal candidate will be an excellent communicator and natural collaborator who combines technical understanding of steel decarbonisation internationally with an ability to spot trends and their significance in data and detail. The role could be an ideal next step for professionals coming from consultancy, decarbonisation initiatives, companies in the iron and steel value chain, trade associations, international agencies, and civil society. 

Summary of the role

The Industry Decarbonisation Lead will shape SteelWatch’s position on steel decarbonisation to inform our change-making strategies, provide overall management and cohesion across our work on data analysis and industry insight, and act as a spokesperson in conversation with industry stakeholders.

The organisation

SteelWatch is an international climate campaign organisation, driving corporate accountability and action in the steel sector. Our vision is a steel sector that underpins a thriving zero emissions economy. We are a change-making organisation, with the task of driving change in an entrenched, powerful, technologically-confident sector that faces little climate pressure. SteelWatch is a non-profit registered in the Netherlands in 2023. Having grown to a team of 20, we are still a young organisation, learning-by-doing, working with fluid teams not rigid structures, ensuring we evolve, test, and learn. We seek team members who will enjoy breaking new ground with us.

We run corporate campaigns and challenge the global steel industry to replace complacency with urgent action in line with the 1.5C limit. SteelWatch has established a strong visible presence among civil society and steel industry stakeholders. We are increasingly recognised as an authoritative and challenging voice on steel decarbonisation, invited to engage in industry events and debates internationally.

Accurate and credible data, robust analysis and our global, long-term, climate-first lens on sector decarbonisation, are key strengths that underpin our campaigns and dialogue. We complement the work of other civil society change-makers bringing a vigilant voice and corporate scrutiny. We currently focus on OECD countries, and specifically across Europe and Japan, with team members in Europe/Africa and Asia-Pacific timezones.

Role and Responsibilities

The Industry Decarbonisation Lead is a new role, which will work in close collaboration with colleagues across the organisation and is fundamental to the long-term strategy of SteelWatch to transform the iron and steel industry. The core purpose of the role is to cultivate our collective ability to harness credible evidence for our campaigns, and to engage effectively with industry with an ambitious well-informed vision for decarbonisation.

For the initial year(s),  there are three main areas of responsibility.

1. The Lead will be responsible for navigating and shaping SteelWatch’s positions and point of view on relevant issues regarding steel decarbonisation with a goal of driving long term transition to near-zero emissions steelmaking.
2. The Lead will be responsible for managing and shaping our range of work on data, evidence, insights and analysis -with the team members involved -  to ensure the quality and relevance of our evidence base and our industry intelligence.
3. The Lead will be one of the key spokespeople for the organisation, particularly in industry dialogue and events. The role will report to the Executive Director and is likely to line-manage 1-3 people.

Success for this role will depend on close collaboration with others in SteelWatch including the:

• Steel Analyst, and other team members and consultants working on data and analysis;
• Campaigns Teams, ensuring campaigns are well evidenced, informed and targeted on the critical issues.
• Communications Team, ensuring everything that we externally communicate is consistent and credible, as accuracy is key in our role to speak truth to power.
• Executive Director, sharing the work of representation of SteelWatch externally and updating our arguments as the steel industry evolves.

Responsibilities

1. Shape, evolve and articulate SteelWatch’s positions and point of view on steel decarbonisation:

SteelWatch already has a strong point of view (POV) on many of the core elements of the iron and steel transition. However, the POV needs to be continually reviewed in the light of new developments, on occasion adapted, and extended to new emerging issues. Sharpening the POV is a collaborative process -  the Industry Decarbonisation Lead will be responsible for steering and landing this process. The Lead will:

• Ensure the POV is constantly evolved,improved and adapted through collaboration, guiding the process and landing the outcome;
• Ensure the POV is clearly articulated and socialised internally and externally with allies.

2. Manage and shape our range of work on data, industry trends, and analysis.

SteelWatch currently has in-depth data and news tracking on two companies, the targets of our corporate campaigns. We track iron and steel industry news and analyse industry announcements. We are developing our capacity to react to steel news globally, track blast furnaces investments and other announcements, and rate and rank companies.  The Industry Decarbonisation Lead will, in collaboration with the Steel Analyst:

• Shape and prioritise our work on gathering data,  tracking industry news, and analysing industry strategies,  to support and inform the priorities of the organisation, and ensure we make best use of the information in our campaigns.
• Build capacity within SteelWatch to do this consistently across our growing portfolio of work.
• Ensure the quality and relevance of our evidence base, and the processes we have for updating and using it.
• Continue to build our capacity to assess industry announcements and to use that analysis effectively for pressure.
• Scope, support, and lead projects that are data analysis projects, and hold responsibility for the data analysis component of other projects/campaigns. These are likely to include, corporate scorecard, blast furnace trackers, and data visualisation.

3. Ensure relevance, consistency and accuracy in our external communications.

Our external communications are based on credible evidence and SteelWatch’s POV  combined with core narrative (responsibility of the Comms team), and campaign arguments and tactics (responsibility of the Campaigns Team).  Working closely with the Steel Analyst who currently is the ‘source of truth’ and fact-checker, the Industry Decarbonisation Lead will:

• Ensure all external outputs are factually correct, credible and in line with our point of view.
• Develop processes and materials that increase technical understanding and consistency across team members and amongst those we communicate most closely with (eg allies, core media).
• Ensure robust processes are in place for fact-checking.
• Lead the development of our series of SteelWatch Explainers to present key concepts in accessible form among allies and industry.
• Support the Communications and Campaign teams to assess what reactive news to prioritise, and to respond quickly and accurately.
• Strengthen our ability to brief and correct journalists, dealing with their misunderstandings around iron and steel.

4. Act as spokesperson for SteelWatch in industry dialogue.

SteelWatch is vigilant and challenging to the steel industry. Our tone of voice varies from the creative campaigns, to the engaged dialogue. The Industry Decarbonisation Lead is expected to communicate externally and directly in dialogue, in writing and especially with the industry stakeholders at conferences, in private meetings or via social media.  The lead is not the only voice of the organisation, but should be a focal point in building consistency. They will:

• Attend industry events and discussions, representing SW point of view and strengthening our industry connections;
• Speak at industry events, speak to the media where appropriate.
• Produce high quality written materials, support those written by colleagues, and support high quality data visualisation that communicates our messages.
• Engage actively on LinkedIn (and/or other social media) to respond to industry commentary and engage as SteelWatch.

5. Build relations with industry

SteelWatch is building relations with industry actors, both to share our views and ensure we are up to date on latest trends. The Lead will:

• Through industry events, networks and dialogue, strengthening our industry connections;
• Build relations with industry to acquire up to date information, and increase our ability to sense-check news and respond to trends.
• Keep abreast of industry conversations in order to identify the most relevant shifts, key topics or opportunities for SteelWatch to create pressure for change.
• Support others in SteelWatch to engage with industry, particularly in other regions and languages than your own.

6. Provide line management and task management to team members engaged in data and analysis.

SteelWatch currently has a mixture of long-term and short-term or part-time staff and consultants working on data, tracking and analysis.  They are managed by different team members.  The Industry Decarbonisation Lead will:

• Set objectives and define tasks for the data team, in line with overall SteelWatch strategy and plans, as they evolve. Provide line management for core data team members.
• Manage consultants focused on data or analysis, adapting TORs and finding new consultants as needed;
• Ensure synergy across the various team members  and their work.

Essential skills and experience

• Ten or more years of experience in industry, energy, and/or decarbonisation, of which at least 2 years focused on the steel industry.
• In-depth knowledge of steel decarbonisation pathways, current trends, the challenges and opportunities.
• Proven ability to manage and interpret data, and to use data for powerful arguments.
• Excellent writing and communication skills in English, a talent for conveying complex ideas in understandable ways.
• Proven capacity to build collaboration with non-technical colleagues and enhance organisational capacity to use data and evidence. 

Desired skills and experience

• Experience working across a range of topics, projects and tasks, juggling short-term deadlines and long-term priorities.
• We are particularly interested in candidates that bring deep expertise in the energy transition, and/or in financial analysis of companies' approach to decarbonisation, as these would complement existing skills.
• Knowledge of steel decarbonisation across different geographies, particularly including countries of Asia.
• Experience in climate and/or campaigning organisations (professional or voluntary)

Essential competencies and aptitude

• An eye for detail and ability to ensure 100% accuracy;
• A strategic mind, an instinct to see the big picture, long-term trend, and ability to spot opportunities for engagement or leverage;
• Willingness and ability to toggle between the detail and the strategic;
• Ability to work at pace, with the rhythm of a campaign organisation.
• Excellent people skills and proven track record as a team player, able to work well with colleagues across cultures and geographies;
• Flexibility to work early or late hours on some days each week to overlap with other time zones and to travel 3-6 times per year.
• An affinity with the messaging and campaign approach of SteelWatch. You do not have to have campaign experience or act as a campaigner, but you must agree with the level of transformation that we believe is required, and be excited to contribute your skills to an organisation that critiques the limited ambition of current industry players.

Language requirements

• Ability to work in English at a professional level is a requirement. Additional skills in European or Asian languages are useful, particularly Mandarin, Portuguese or German.

 ADDITIONAL INFORMATION

Country location

This role is open to candidates working in timezones UTC -1 to UTC +4 and in countries in which it is possible to have a 2-year fixed term employment contract with an Employer of Record. Within Europe, we welcome applications from candidates based in the Netherlands, UK and Germany, and in addition we welcome applications from candidates in Africa or the Middle East.

Location and remote working and travel

• Location: work location is remote from your home base. Staff members work remotely and online on a daily basis.
• Travel is an essential part of the role.  If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
• Travel to an annual full team retreat is essential - this happens once a year and may be in Asia, Europe or other. Additional travel for events and face to face time is expected. This may be in Europe, Asia, or elsewhere and likely to be 2-5 times a year.
• While we offer flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.

Working conditions and benefits

• Working hours are flexible. Whichever time zone you are in, you will need to have flexibility to work early or late across different time zones straddling Asia/Pacific/ Europe&Africa /UK. You also have the opportunity to build in some flexibility around your own non-work commitments.
• This role is full time, 5 days/week.  We may also consider 4 days a week (Monday to Thursday) but would require flexibility around this. If you prefer part time please indicate this at time of application.
• The initial contract period will be up to 24 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.
• You must have a valid work permit in the country where you plan to be employed. SteelWatch is not in a position to support a visa process.
• Remuneration is according to SteelWatch norms,  level of experience and location of employment. For a technical expert in this Lead role, a Netherlands-based salary is in the range of  €72,000 - 92,000.  Salaries are adjusted by location. 
• Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.

Ethics:  we are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.

Equal opportunities:  we strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement.  If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.

This is your opportunity to provide visionary leadership to a life-changing domestic abuse charity, as it looks to appoint its next Chief Executive.

Location: Norfolk/Suffolk, hybrid between onsite/home (70/30 split)
Salary: £68k pro rata (£55k actual)
Contract: Permanent, 30 hours/week with flexibility (prioritising business need)
Benefits: 25 days holiday and 6% employer pension contribution

Leeway has a simple vision. They are working to end domestic abuse.

For over 50 years, Leeway has been a trusted lifeline for individuals and families affected by domestic abuse. Through safe, supportive spaces and dedicated services, they've helped thousands of adults, children and families across Norfolk and Suffolk.

We're looking for the next Chief Executive to lead collaboratively towards a shared vision - building on Leeway's legacy and track record, while embracing the change and innovation necessary to futureproof the organisation.

About the role

As CEO, you'll shape strategic direction, working closely with a committed Board and empowering a talented team. You'll lead on governance, risk and financial sustainability, putting survivors at the heart of decision-making, and ensuring that services are inclusive, trauma-informed and delivered to the highest standards.

As spokesperson and public voice of the charity, you'll advocate for survivors and build strong partnerships to increase impact. To stay ahead in the current landscape, you'll need to be agile and forward-thinking. You'll guide Leeway to seize new opportunities and gain recognition as a leading organisation, tackling domestic abuse both regionally and nationally.

Who we're looking for

We're looking for a confident, emotionally intelligent leader with a proven track-record in senior leadership across either the voluntary, public or related sectors.

To apply, we'd love to see you clearly demonstrate:

• Strategic thinking with expertise in finance, risk, and governance
• Ability to motivate and support diverse teams to achieve results
• Track record of contract negotiation and monitoring, able to influence key stakeholders
• Success securing funding, developing new income streams and leading change
• Experience of involving people with lived experience to shape services and strategy
• Confident spokesperson, comfortable with external representation (including media)
• Understanding of the challenges facing people living with trauma and multiple disadvantage
• Commitment to inclusion, co-production, and amplifying survivor voices

You'll also need to meaningfully connect and align with Leeway's values of: Respect, Empowerment, Innovation, and Collaboration.

If you're passionate about building a world where everyone can live safely and free from abuse, then we'd love to hear from you.

To apply, all you need to do is send a copy of your CV or profile to Amelia Lee at Charity People as the first step.

We'll then be back in touch with further details on the application process, providing your experience meets the brief.*

Please note, this post is open to women only. Leeway is exempt under the Sexual Discrimination Act under SDA 1975 section (ii) e.

Closing date: 9am on Wednesday 25^th June
Interviews: Dates to be confirmed soon

*Please note, our lead consultant for this role is on leave 9-15^th June, so if you apply during this time you may receive the job pack on her return.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Vacancy Reference Number:

SD/MC/ FR/UK-R1

Position title:

Senior Designer (MAT COVER)

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

(Hybrid options considered)

Hours of Work:

Full-time, 35 hours per week

(Part-Time and Job Share options available)

Salary Range:

Up to £33,000 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 28th June 2025.

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter (by 1st November 2025)

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams or Zoom) with Muslim Hands; therefore, please familiarise yourself with MS Teams and Zoom prior to submitting your Application.

About Us:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The Senior Designer will help us deliver creative content which encourages our audiences to take action with us. Working across printed assets (such as mailers and brochures) to video (for feedback emails or social media ads) to digital ads (paid social, display etc.), you will have an array of creative skills and won’t be afraid to think outside the box to deliver content which inspires.

Working at a senior level, you will be comfortable managing your briefs and projects, working to deadlines and communicating clearly with stakeholders across the organisation. You will act as a guardian of our brand, delivering creative which meets brand guidelines.

Main Responsibilities:

· Produce effective creative assets which inspire our audiences to take action with MH. These assets could be across the following mediums, but not limited to:

o Digital static banners/ads

o Video including reels

o Gifs

o HTML5

o Printed collateral such as brochures or mailers

· Confident working across the full adobe suite, as well as Figma with a willingness to learn new tools as needed.

· Be a guardian of our brand, ensuring all collateral produced fits our brand guidelines.

· As part of the fundraising team, you will lead on creative brainstorming sessions to think about how we can create content which further inspires and engages our audiences – putting the audience’s needs at the forefront of all design choices.

· Design tasks may also be needed to support teams outside of fundraising as needed.

· Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.

· Stay up-to-date with design trends, tools, and technology to continually improve the team’s output and efficiency.

· Liaise with external vendors and printers to ensure the quality of production materials.

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Creative designer who goes above and beyond.

· Receptive to design feedback.

· High level of video editing skills for social and Tv appeals. (Premier pro)

· High level of graphic design skill including knowledge of print.

· Social media savvy with an eye for spotting upcoming trends we could take part in.

· Clear communicator able to share rationale on creative elements.

· Strong organisation and time management skills.

· Experience in an agile fundraising environment where priorities can change.

· Proficiency in design software (Adobe Creative Suite, Sketch, Figma, etc.).

· Strong understanding of typography, colour theory, composition, and visual storytelling.

· Experience working in or with nonprofits or mission-driven organisations is highly preferred.

Desirable:

· Knowledge of fundraising, preferably in an Islamic charity.

· Experience with task management software.

· A basic understanding of Islamic values and Muslim practices.

· An awareness of Health and Safety values.

· Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.

· Multilingual Skills

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices.

Salary: Grade 3 - £31,133 per annum (pro rata for part time)

Contract: Maternity cover until end of July 2026

Hours – 30 per week - Working Pattern Tuesday-Friday but open to discussion if needed

Closing date: Thursday 26 June 2025 at 11:30pm

Do you have exceptional customer service and administrative experience? Are you dedicated to bringing about real change in tackling the housing emergency? Join Shelter as a Senior Administrator in our Telephone and Online Advice Services (TOAS) and help in our fight for home.

About The Role

You will be responsible for maintaining the back office functions and support service delivery. This will include managing relationships with local suppliers and contracts, system and process design, financial management, ensuring Health and Safety compliance and managing travel and accommodation bookings. You will line manage two administrators and also provide administrative support to the Head of Telephone and Online Advice Services. The role also involves extensive telephone contact with supplier and internal customers and meeting visitors to the office.

About You

You will have:

• Considerable experience in a client/customer service role and office administration
• Sound understanding of financial management, ideally including budgeting and forecasting
• Great customer service and communication skills
• Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work, including case management systems and databases, Microsoft Office applications, internet and email etc.
• A working knowledge of Health and Safety legislation and risk assessments
• Management and negotiation skills

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

The TOAS team delivers housing advice to clients on the phone, web chat and advice content on Shelter’s website.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.