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76

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Top job
Church of England, City of London (Hybrid)
Up to £42114 per annum
Posted 4 days ago
Top job
Your Voice Counts, Gateshead (On-site)
£40,000 - £43,000 per year
This role will be central to shaping our culture and ensuring that core functions are robust, future‑focused, and aligned with our mission.
Posted 4 days ago
Top job
Poverty Truth Network, Remote
£21,888 per year (£36,480 FTE)
Administrative Coordinator
Posted 1 day ago Apply Now
Weston Park Cancer Charity, S10, Sheffield (Hybrid)
£24,570 - £25,867 per year
We are seeking a highly motivated individual, who shares our values, to join Weston Park Cancer Charity’s busy operations team.
Posted 1 week ago
Anti-Slavery International, London (Hybrid)
£57,650 - £59,236 per year
Posted 4 days ago
Social Interest Group, N1, London (On-site)
£42,000 per year
Central Office - Business Development
Posted 2 days ago
Closing in 4 days
Belgrade Theatre, Coventry (On-site)
£43,000 - £52,500 per year
Posted 3 weeks ago
FareShare South West, Multiple Locations (On-site)
£29,500 per year (pro rata)
Posted 1 week ago Apply Now
Closing in 4 days
WaterAid, Multiple Locations (Hybrid)
UK: £68,000 - £74,000 per year. Nigeria: NGN 64,968,462 – NGN 90,955,847 per year. Rwanda: RWF 73,661,730- RWF 89,738,798 per year
Posted 2 weeks ago
Rainbow Trust Children's Charity, Multiple Locations (On-site)
Up to £39,000 per year + benefits (including 25 days annual leave, and pension)
Posted 1 week ago Apply Now
Page 2 of 6
City of London (Hybrid)
Up to £42114 per annum
Permanent
Job description

The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.


The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.


The IT Department now executes a mixture of Azure Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 900 staff in the National Church Institution co-located bodies and aims to adopt common solutions across the NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration and applications hosting.

Organisation
Church of England View profile Organisation type Registered Charity Company size 101 - 500

The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.

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Posted on: 23 February 2026
Closing date: 09 March 2026 at 13:51
Job ref: 581
Tags: Christian