Procurement jobs

About We Care Home Improvements (WECHI) 

​WE Care Home Improvements (WECHI) is a well-established home improvement agency dedicated to helping older, disabled and vulnerable people live safely, independently and with dignity in their own homes. Working across Bristol, Bath & North East Somerset (B&NES) and Gloucestershire, we deliver vital minor adaptations, ramp installations and handy person services funded by commissioners as well as self-funded customers.

We are now seeking a dynamic and experienced Head of Handy Person Operations to lead our Customer Service and Maintenance Technician teams. Reporting directly to the CEO, this is a pivotal leadership role with overall accountability for service delivery, operational performance and growth across our Handy Person contracts. You will ensure seamless coordination between frontline support and technicians on the ground, shaping an outstanding customer experience from first contact to job completion.
 

​Abou the role 

What you'll do 

• Lead and manage the Customer Service Team (including the Deputy) and Maintenance Technician Team, ensuring high performance and collaboration.
• Oversee the effective delivery of minor adaptation services across Bristol and B&NES, and the ramp service in Gloucestershire, meeting commissioner requirements and service standards.
• Manage end-to-end workflow between customer service and technicians, ensuring timely scheduling and efficient job completion.
• Take ownership of service performance, financial targets (cost, income, volume) and budget management, monitoring and explaining variances.
• Drive continuous improvement, resolving operational and health & safety challenges alongside the Head of Service Delivery and Senior Technical Officer.
• Oversee risk assessments, method statements and staff training to ensure safe, compliant working practices.
• Own and manage key operational systems (including EPIX), phone system settings, stock control, fleet compliance (DVLA checks, insurance, MOTs) and supplier relationships.
• Lead pricing reviews and ensure best value from suppliers and partners.
• Manage complaints from start to resolution, ensuring a positive customer outcome.
• Represent WECHI at commissioner meetings and stakeholder events, maintaining strong relationships with partners including housing associations and commissioners.
• Lead data collection, ED&I reporting and performance analysis to inform business planning and growth.
• Identify and develop new Handy Person service opportunities, supporting regional growth and innovation.

​​Who we're looking for

• An experienced operational leader with a track record of managing service delivery teams.
• Strong financial and commercial awareness, with experience managing budgets and performance targets.
• A confident communicator who can build effective partnerships with commissioners, stakeholders and suppliers.
• Highly organised, with the ability to manage multiple operational priorities while maintaining attention to detail.
• A collaborative leader who motivates and supports teams to deliver high-quality, person-centred services.
• Committed to health & safety, compliance and continuous improvement.
• Passionate about delivering services that promote independence, wellbeing and dignity.

​​Why join us?

• Make a tangible difference in the lives of older and vulnerable people across our region.
• Be part of a collaborative, supportive and flexible work environment where your leadership truly matters.
• Help shape and grow an essential community service with real impact.
• Receive a competitive salary (£37,000 – £40,000 depending on skills and experience) plus generous benefits and development opportunities.
• Work directly with senior leadership, influencing strategy and service innovation.

​​Additional information​​

• To download the full Job Description and Person Specification: Head of Handy Person Operation JD_2025.pdf
• ​To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
• ​Application deadline: Sunday 15 March 2026 (11:30pm)
• Please note: We reserve the right to close this advert early if sufficient suitable applications are received. Shortlisting will take place on a rolling basis, and early applications are strongly encouraged.
• Interviews: Week commencing 16 March (mid-end week) and beginning of week commencing 23 March.​

Disclaimer: ​We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.

The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives.  The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.

This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Job Title: Lettings Officer (Internally this role is known as Landlord Liaison Officer)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed Term Contract until July 2027

About the role

As Landlord Liaison Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Creative approach to solving problems
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd February 2026 at 23:59

Interview date: Thursday 5th March 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.

This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.

Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.

You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.

The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.

This varied role will include specific responsibility for:

• Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
• Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
• Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
• Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
• Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
• Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
• Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
• Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
• Ensure strong cyber security practices are embedded and consistently applied across the organisation
• Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
• Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation

We will support your ongoing professional development with access to training and membership of professional networks.

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.

Vacancy Reference Number: 84299

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.

Shop Manager

Service: Relate at Family Action

Location: Warwick

Hours: 37.5 hours per week (full-time)

Salary: £13.10 per hour

Contract type: Permanent

We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are

Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred

• Experience of customer care

• High levels of organisational skills

• Highly focussed on maximising sales

• An eye for detail

• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?

We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Thursday 26th February 2026

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

Then working at Advance Charity could be the career choice for you!

We are looking for a Development and Fundraising Co-ordinator

Salary: £25,000 - £32,000 (pro-rated)

Location: Hammersmith Head Office

Hours: 21 hours (part time)

Contract: Permanent

We recognise that many working women have commitments outside of work, so we’re open to discuss flexible working options and solutions that suit you and still suit the needs of the business. Please indicate in your supporting statement if you’d like to discuss flexible working options with the Hiring Manager, should they contact you regarding your application.

About us:

Advance Charity is a well-respected, award-winning, and innovative women-only organisation, established in 1998, providing emotional and practical support to women experiencing domestic abuse, and supporting women with short-term sentences to reduce offending.

About the role:

As the Development and Fundraising Co-ordinator, you will support statutory and non-statutory funding across Advance’s services, with oversight by the Development Manager and support from the Bid Officer. You will also provide assistance to the Head of Fundraising.

The role will support a high standard of bids are created, showing strong attention to detail, an ability to work under pressure and to demanding deadlines. You will track prospective funding opportunities, submit successful proposals, maintain consistent, regular communication with external stakeholders, and provide administrative support to the department. Key to the success of the post will be the ability to research appropriate funding streams, contribute to bid application content, and keep clear, accurate records.

Key responsibilities include (but are not limited to):

• Conduct prospect research to identify suitable statutory and grant funding opportunities related to Domestic Abuse, Violence Against Women and Girls, Young Women and Girls and Criminal Justice by keeping abreast of research, procurement portals, and sector developments

• Support the execution and delivery of proposals, including completing technical documents, due diligence, and social value matrices, ensuring that proposals meet agreed specifications and deadlines, as well as Advance’s quality standards

• Assist the respective managers to review bid application processes, identify gaps, and increase efficiencies 

• Support colleagues to generate standardised, high quality funder reports and communications to funders

• Lead on communication with Advance’s partners and internal teams to keep abreast of developments throughout the bid process 

• Oversee due diligence of funders and delivery partners

• Support the Fundraising and Development team to maintain regular communication with existing and potential funders

• Maintain Advance’s donor database

• Keep up-to-date, accurate records on the progress of funding prospects and proposals

• Take responsibility for reviewing and keep clear, accurate records of agreement documents and contracts, following the team’s processes for filing and version control

About You:

To be successful as the Development and Fundraising Co-ordinator you’ll need the below skills:

• Excellent administrative and organisational skills and ability to plan, prioritise and workload to meet deadlines

• Excellent attention-to-detail and accuracy

• Good interpersonal skills and to develop strong working relationships with internal and external stakeholders

• Strong written and verbal skills

• Be committed to Advance’s values and ethos, with a clear understanding of safeguarding, equality, diversity and inclusion in the delivery of statutory services.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references and confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert will be considered. 

Please see the end of the advert for the downloadable Job Specification

Closing Date for Applications: 26th February 2026 *Advance reserves the right to extend the advert and/or close the advertisement early, or on the appointment of a candidate

Interviews are taking place: Between 3rd to 9th March 2026 (this may be subject to change)

We recognise that women often only apply to roles if they meet 100% of the criteria (whereas men apply if they meet only 60% of the requirements). We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

What we can offer you - Employee Benefits: 

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Access to Yoga/Meditation and many more activities on our wellbeing online platform

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways 

Diversity, Inclusion and Equal Opportunities

We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.

This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.

As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.

1) Strategic Leadership & Governance

• Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
• Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
• Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
• Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
• Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
• Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.

2) Food Partners and Supply

• With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
• Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
• Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
• Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
• Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
• Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
• Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
• Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
• Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.

3) Community Membership Development

• Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
• Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
• Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
• Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
• Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
• Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
• Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
• Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
• Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.

4) People and Culture Management

• Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
• Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
• Champion values-led leadership and effective cross-departmental communication.
• Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.

Health, Safety & Compliance

• Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
• Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
• Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.

Person Specification
Essential Criteria

• Proven leadership experience, including building high-performing teams.
• Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
• Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
• Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.

Desirable Criteria

• Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
• Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
• Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
• Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
• Understanding of customer journeys or service-user engagement.

Our partner, a respected international development organisation, is seeking a qualified Finance Manager to lead the financial management and oversight of a large, multi-country donor-funded project. The postholder will ensure timely, accurate and compliant financial accounting, reporting, and donor compliance, while supporting strong financial management across the wider programme portfolio.

Responsibilities

• Lead on the financial management, planning and reporting of a multi-country project, ensuring transactions are accurate and compliant with donor and organisational requirements.
• Oversee budgeting, forecasting, cost recovery and co-financing, and maintain up-to-date financial data in grant management and tracking systems.
• Prepare and deliver timely internal and donor financial reports, ensuring consistency between internal records and external submissions.
• Monitor project and portfolio expenditure, analysing variances and providing actionable insights to senior management and programme teams.
• Strengthen financial controls and compliance frameworks, including development of tools, manuals and checklists to ensure adherence to donor and internal policies.
• Support audits (donor and statutory), maintaining trackers for audit actions and disallowances, and ensuring audit readiness.
• Review and approve partner budgets, sub-grant agreements and financial reports, ensuring compliance with donor terms and promoting financial capacity building.
• Provide technical support and training to field teams and partners on donor regulations, financial management, procurement and reporting standards.
• Collaborate with programme teams to align financial management with programme delivery and results.
• Contribute to the continuous improvement of financial systems and processes across the organisation.
• Occasional international travel may be required (approx. 1–2 trips per year).

Requirements

• Qualified accountant (CCAB or equivalent) with experience managing finances for complex, large-scale donor-funded projects; experience working with UN Agencies and the World Bank is highly desirable.
• Strong experience in budgeting, forecasting, grant management and donor reporting; familiarity with institutional donor requirements highly desirable.
• Proven experience in financial controls, audit preparation, and compliance for multi-grant, multi-country programmes.
• Excellent analytical and problem-solving skills, with the ability to communicate complex financial information clearly to non-financial colleagues.
• Strong interpersonal and stakeholder management skills; able to build effective relationships across diverse teams and cultures.
• Proficient in Excel and financial systems, with strong numeracy and attention to detail.
• Fluent written and spoken English.
• Ability to work under pressure and manage competing priorities effectively.

This is a London-based role with hybrid working (minimum two days per week in the office). Applicants must have the right to work in the UK.

Section 20 Specialist

We are seeking an experienced Section 20 Specialist to lead statutory consultations and ensure full compliance across major works programmes.

Position: Section 20 Specialist
Salary: £35,951 per annum London weighted or £32,188 per annum Regional
Location: London Stratford or Manchester Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: 25 February 2026
Interview Date: To be confirmed

Early applications are encouraged as the advert may close ahead of the stated date.

About the Role

This is a specialist position within a growing Service Charge team, focused on managing the full Section 20 statutory consultation process. You will take ownership of consultations from start to finish, ensuring all notices, communications and documentation meet legislative requirements.

Key responsibilities include:

• Leading Section 20 statutory consultation processes in line with Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
• Issuing notices, logging follow ups and responding to observations within required timeframes
• Reconciling final major works costs and communicating outcomes to residents within statutory deadlines
• Issuing invoices for works within the 18 month recovery period
• Managing resident queries and providing clear guidance on legal requirements
• Working closely with Homeownership, Technical Services, Procurement, Estate Services, Finance and Service Charge teams
• Identifying non recoverable costs and escalating potential risks
• Maintaining accurate records on internal systems and supporting financial reconciliations

You will play a vital role in protecting income recovery while ensuring residents are fully consulted and informed.

About You

You will bring:

• Experience of Section 20 consultation processes, compliance and service charge administration
• Strong knowledge of leasehold legislation including Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
• Understanding of First tier Tribunal applications relating to dispensation and service charge disputes
• Excellent numerical skills with high levels of accuracy and attention to detail
• Strong communication skills with the ability to engage a wide range of stakeholders
• A logical and methodical approach to problem solving
• Good organisational skills with the ability to manage competing deadlines
• Proficiency in Microsoft Office including Excel, Word and Outlook

Benefits Include

• Excellent pension plan with up to 6% double contribution
• 28 days annual leave plus bank holidays, rising to 31 days with service
• Westfield Health Cash Plan
• Non contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more

About the Organisation

One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.

People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.

Other roles you may have experience of could include Service Charge Officer, Leasehold Officer, Major Works Officer, Service Charge Analyst, Homeownership Officer or Compliance Officer.

Apply now to join a growing specialist team where your expertise will make a real difference.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Research Officer will play a key role in supporting the scientific foundation, development, and coordination of AHS. The post holder will focus initially on supporting the development of the AHS pilot, contributing as required to methods selection, co-development of materials and assessment processes, writing of protocols and ethics submissions and preliminary testing of processes. Activities will involve conducting comprehensive literature reviews, supporting the development of piloting tools and protocols, engagement with schools, adolescents and parents, and addressing operational and logistical considerations necessary for successful delivery. The position is essential to ensuring the pilot and future study are grounded in robust evidence and implemented effectively.

Main responsibilities

Research & Evaluation

• Support in summarising existing evidence, and ongoing work with the research community, to identify insights and knowledge gaps that inform piloting and study research questions
• Support in conducting literature reviews and background research on determinants of adolescent health and identify tools and measures suitable for field-based assessment
• Contribute to the design and delivery of qualitative and/or quantitative research activities in support of study set-up
• Contribute to the design and delivery of public engagement and involvement activities

Piloting Design & Planning

• Contribute to developing piloting protocols and frameworks
• Assist in drafting documents for submission for ethical approval
• Help design, test and adapt measurement tools (e.g. questionnaires) and visit processes
• Support in the preparation of piloting recruitment materials
• Assist in the recruitment of, and relationship building with, schools for pre-testing

Data Collection & Fieldwork Support

• Support procurement of logistics for fieldwork
• Support in the preparation of field worker training materials
• Support training for data collectors and field staff
• Assist in data collection where required
• Be a part of a core team that ensures adherence to ethical standards and protocols

Piloting Coordination Support

• Support meetings and workshops on workstreams
• Support write-up of feasibility testing findings, and contribute to revisions on plans based on findings
• Support the senior study project manager as required on managing piloting timelines, risks and progress

Administrative and Logistical Support

• Take meeting minutes for the scientific study team as required
• Manage piloting documentation and version controls
• Respond to stakeholder queries as required

Knowledge, skills and experience

Essential criteria

• A Masters degree in epidemiology, public health, social sciences, or a related discipline
• Demonstrable experience in supporting research studies, preferably in population and/or adolescent health.
• Ability to translate complex findings into clear, actionable insights
• Ability to synthesise literature and evidence concisely for reporting to diverse audiences
• Evidence of strong written and verbal communication skills, including the ability to contribute to protocols and ability to communicate effectively with a wide range of internal and external stakeholders
• Strong organisational skills and attention to detail, with the ability to manage competing priorities and deadlines
• Proven ability to work effectively as part of a multidisciplinary team
•  Ability to form strong working relationships with colleagues, partners and stakeholders at all levels, both in person and virtually.

Desirable criteria

• A PhD in epidemiology, public health, social sciences, or a related discipline (completed or due to be submitted within 3 months of application)
• Prior experience of working on adolescent health, youth development, or related public health issues
• Experience of conducting and reporting on literature reviews
• Experience with Research Ethics Committee submissions
• Good knowledge of basic principles of ethical research
• Clear understanding of study designs (including piloting) and data collections tools, and their application in school settings
• Experience with the development, testing, or adaptation of research instruments (e.g. questionnaires)
• Experience of working with young people and/or schools (through research and/or public involvement)

Dimensions

• Full time role with flexible working arrangements
• AHS is a national organisation, and our activities take place across the UK
• Flexible working will be required across several geographical locations in the UK.  Travel may be required to AHS locations, fieldwork sites and partner organisations

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 08 March 2026.

Interviews are currently expected to be held during the week commencing 30 March 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration

Join us as Marketing & Communications Manager and lead the storytelling, campaigns and channels that raise our profile and drive vital supporter engagement. You’ll develop and deliver integrated marketing and communications plans that boost awareness, improve access to our care services, recruit and retain supporters, and amplify fundraising activity across digital, print and community touchpoints.

This is a hands‑on, strategic role where your creativity and data‑led approach will directly increase income and deepen community connections. As the lead communicator for a small Hospice, you’ll have scope to shape our brand, test new ideas, and see the measurable impact of your work on the people and families we support.

This role is perfect for you if:

• You love turning impact into clear, compelling stories that motivate action.
• You enjoy planning and delivering multi‑channel campaigns from brief to delivery.
• You’re comfortable with both creative production and performance analysis.
• You like working closely with fundraising, programmes and senior staff in a small team.
• You want to see your work directly support local people and services.

What you’ll be doing:

• Developing and owning an integrated marketing & communications plan to support organisational goals across fundraising and Hospice services.
• Planning and delivering multi‑channel campaigns (digital, email, PR, print, events) that drive awareness, acquisition and retention.
• Creating and commissioning written, visual and video content that communicates impact and donor journeys.
• Managing website content, social channels, email marketing and paid digital activity; monitoring performance and optimising campaigns.
• Collaborating with Fundraising to design supporter communications, stewardship materials and campaign briefs.
• Managing external suppliers, volunteers and budgets; ensuring brand consistency and compliance.

What we’re looking for:

• 3+ years’ experience in marketing/communications, ideally with charity or fundraising experience.
• Strong copywriting, content production and campaign management skills.
• Practical experience with CMS, email platforms, social media and analytics tools.
• Creative, organised and data‑focused with the ability to prioritise and deliver to deadlines.
• Excellent interpersonal skills and a collaborative approach.

Why join us?

• Play a central role in shaping our public profile and increasing vital income for, and awareness of, local Hospice care.
• A visible, strategic position with freedom to innovate and test new approaches.
• Opportunities for professional development and varied hands‑on experience.
• Flexible working and meaningful, direct impact on patients and families.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: w/c 16 March

Veterinary Practice Manager

We have an excellent opportunity for a self-motivated, flexible and professional individual with outstanding leadership, organisational and relationship-building skills to join the dedicated Veterinary Team as Practice Manager.

Position: Practice Manager

Location: Based at the fully equipped veterinary hospital at Brookfield Farm, near Honiton

Hours: 37.5 hours per week, 08.00-16.30, Monday-Friday

Salary: £44,046 per annum

Contract: Permanent

Closing Date: Sunday 8th March. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Practice Manager, you will be responsible for the effective day-to-day management of the Veterinary Department, ensuring that people, processes, and resources work seamlessly to support the delivery of high-quality clinical services to donkeys, mules and horses within our care.

Key responsibilities include:

· Acting as the point of contact with regards to staff, estates and facilities, fleet, security and budget

· Triaging veterinary service calls and laboratory results

· Managing the duty and out of hours rota

· Directing and managing the veterinary administration team

· Effectively managing the department budget alongside Head of Clinical Services (Clinical Director)

· Handling and approving purchase orders (including capital and overseas payments), processing invoices through procurement/EBIS, and managing stock levels and ordering for farriery supplies.

· Acting as the main point of contact for professional and security contractors

About You

We are looking for someone with demonstrable working knowledge of veterinary clinical service provision.

You will have experience of

· Using legislation, governance and professional standards relevant to the provision of veterinary services to equines in the UK.

· Effective budget management (including preparing, monitoring and reporting) and ability to work within financial constraints.

· Effectively leading a team.

· Working calmly under pressure and managing competing priorities.

You will also have excellent communication, report writing and interpersonal skills and excellent computer literacy skill including database utilisation, email, PowerPoint and Excel.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Practice Manager, Practice Supervisor, Clinic Manager, Clinic Supervisor, Vet, Veterinary Practice Manager, Veterinary Practice Supervisor, Veterinary Clinic Manager, Veterinary Clinic Supervisor, Clinical Practice Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

The Role:
• Take overall responsibility for project management and project team, including effective budget management, ensuring value for money
• Line manage the Site Manager and potentially other staff to ensure they help realise the vision and remain motivated and able to carry out their roles efficiently and effectively.
• Developing and managing positive relationships with community partner Arkaig Community Forest, the wider community, neighbouring landowners, funders and key stakeholders
• Lead on the development of the Beò Airceig partnership, supporting the fundraising team to secure funds and line management and support for any WT staff associated with the project
• Support existing and seek opportunities for the development of other landscape scale partnerships which contribute to the achievement of the wider vision for WT and the Alliance for Scotland’s Rainforest
• Ensure all Woodland Trust policies and processes are followed, including Health and Safety
• Represent the Trust professionally, promoting our work externally at high level to partners, funders, stakeholders and the public.
• Support colleagues across the organisation to help deliver our charitable objectives

The Candidate:
• You’ll be experienced in environmental land management with experience of native woodland management. 
• You’ll be used to managing landscape scale nature restoration projects and programmes. 
• You’ll be experienced leading, managing, developing and inspiring a team. 
• You’ll be proficient in managing, monitoring and reporting on budgets. 
• You’ll be experienced in procurement and contract management. 
• You’ll have knowledge of commercial operations, achieving organisational objectives while delivering value for money.
• You’ll be confident in partnership development to deliver strategic impact
• You’ll be experienced working with fundraisers to develop successful funding bids.
• You’ll have a proven track record in managing complex projects using effective project management techniques

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held via Microsoft Teams on the 9th of March 2026.

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.