Product Development Manager Jobs in Home Based

We are looking for an experienced  experienced coordinator, to support the development of StreetDoctors external communications, advocacy and policy development. 

We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

The key areas of focus include:

• To develop and maintain creative communication routes with partners, stakeholders and policy makers, to increase StreetDoctors value and level of engagement within the sector.

• To support the positioning of the StreetDoctors offer and engagement in policy making with government departments, devolved countries and regional decision makers (including PCC’s, Regional Mayors).

• To create, develop and maintain partnerships with a range of organisations to support the development of StreetDoctors research, policy and strategic direction.

At StreetDoctors we believe diversity supports  innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.

Closing Date: 12 June 2024

Ref 6727

We are looking for a Monitoring, Evaluation, Accountability and Evaluation (MEAL) Officer to join the Start Network within our Humanitarian Department to support the ongoing MEAL activities of our anticipation, early action and risk financing initiatives, with a particular focus on MEAL requirements for the donor ECHO.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

Start Network is an independent charity made up of more than 80 aid agency members across five continents, including international, national and local organisations.

Our aim is to deliver more effective emergency aid, harnessing the power and knowledge of the network to make faster and better decisions to help people affected by crises. We advocate for radical change in the global aid system so that the world can deal better with the humanitarian challenges of today, and of the future. Our work focuses on three areas to change the system: 

• Localisation – shifting power to those closest to the front line to enable more effective and appropriate responses.
• New forms of financing – providing fast, early, and dependable funding, to help communities to become more resilient to crises.
• Collective innovation – testing new ways of working and sharing learning and expertise to build a more effective humanitarian system.

The Start Funds MEAL Officer will work with colleagues within both SCUK and Start Network. Previously (until May 2019) Start Network and Start Funds and Programmes were hosted by Save the Children UK (SCUK) since its creation in 2012. The position sits within Save the Children UK as a Grant Custodian on behalf of the Start Network supported by a Grant Custodian Agreement (GCA) which describes the roles and commitments of each entity. 

About the role

The Start Network funds have a robust monitoring, evaluation, accountability, and learning (MEAL) portfolio to strengthen evidence-based learning, performance and overall accountability towards the people affected by or at-risk of crises, donors, members, and partners.

Reporting to the Crisis Financing MEAL Lead, the CARF MEAL Officer will play an important role to support the ongoing MEAL activities of anticipation, early action and risk financing initiatives, with a larger focus on the impact of Start Network's newest finance mechanism, Start Ready.

This role will particularly focus on MEAL requirements and activities funded by European Civil Protection and Humanitarian Aid Operation (ECHO) and will support and work closely with CARF MEAL Advisor and the Learning and Research Advisor (within the Evidence and Learning Team).

In this role, you will: 

Performance

• Support development, monitoring, and reporting of anticipation, early action and risk financing initiatives' Key Performance Indicators used in donor reporting, governance committee meetings and in other external fora as required, with a specific focus on MEAL requirement and activities funded by European Civil Protection and Humanitarian Aid Operation (ECHO).
• Strengthen management information systems and processes for data quality, storage and visualisation.
• Contribute towards the identification and implementation of diverse and innovative approaches to MEAL.
• Support the annual post-season learning reviews of the various Disaster Risk Financing systems.

Accountability

• Deliver and enhance Start Funds' quality, accountability and monitoring practices to members, partners and affected populations by organising and facilitating learning debriefs and pre/post season workshops and reviewing project report forms.

Knowledge

• Contribute towards continuous improvement of technical quality, processes and outputs of CARF MEAL including, but not limited to, the development of methodological guidelines, MEAL tools and approaches.
• Produce and support various thematic research, reviews, case studies and learning products according to the CARF MEAL work plan.

Teamwork

• Liaise with Senior Strategic Partnership Officer –ECHO and programme/operational staff to support all ECHO MEAL requirements.
• Work with the Start Communications and Digital Team and the Start Programmes Communications Manager to ensure visibility, awareness, and learning, on the role and use of forecast-based information for anticipatory responses.

About you

To be successful, it is important that you have:

• Previous experience delivering MEAL in national and/or international contexts for humanitarian or development programmes.
• Previous experience of reporting on donor or funders grants (ideally ECHO Grants) in an international organisation.
• Excellent data analysis skills.
• Proven experience of embracing new approaches, technology and ways of working.
• Experience of using qualitative and quantitative analysis software.
• Experience of using Salesforce or other customer relationship management (CRM) system.
• Excellent written and verbal communication skills to present data and evidence in a user-friendly form and to stakeholders at different levels.
• Demonstrable experience of strong teamwork capabilities and collaboration.
• Undergraduate degree, ideally in social science, research methods, humanitarian response or related fields.
• Language skills in either French, Spanish or Arabic.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Location: London, UK - flexible working– Office presence anticipated about once/month 

Position Status: Full-time, Regular

Salary:Starting salary for this role will be £37,040 commensurate on experience.

Anticipated to start August 1st

Closing date: Please submit application and cover letter by June 12th

Current unrestricted work authorization in the location is required at the time of application for this position. 

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department  and  Team Summary                                                         

In support of Mercy Corps’ mission, the global Corporate and Foundation Partnerships team manages Mercy Corps’ fundraising relationships with major global companies and foundations. We set bold visions for the positive social change we can create with our partners, provide outstanding partner services and relationship management, and together build meaningful partnerships that provide value to all parties while creating lasting impact for the local communities where we work. Our partnerships span areas including emergency response, economic and market development, food and water security, climate change, and peacebuilding. We work across many teams at Mercy Corps, including marketing and communications, mass market fundraising, the executive office, and with our programme and country-based colleagues around the world. This position sits within Mercy Corps’ Development team.

The Position 

The Communications Officer, Global Corporate & Foundation Partnerships will focus on two key workstreams: 1) Implementing the communications and profile-raising strategy for the Development team’s $250M Climate: Possible global campaign and 2) Communications projects supporting European corporate and foundation partners. Working closely with the Communications Director, Global Corporate & Foundation Partnerships, and the Senior Director of Development in Europe, this position will coordinate across internal teams, including fundraising relationship managers and communications and marketing team members, and liaise directly with external partners.

Essential Responsibilities 

CLIMATE: POSSIBLE COMMUNICATIONS & PROFILE-STRATEGY SUPPORT (60%)

●Support the execution of the Climate: Possible communications plan, including managing the creation of thought leadership deliverables, developing written and other creative content, and coordinating internal reviews.

●Create an editorial calendar, develop and track an ongoing stream of content for executive and agency social media channels that highlights Mercy Corps’ expertise in climate adaptation programming.

●Event support, including developing briefing documents, talking points, invitation copy, and social media promotion for external climate conferences and events and Mercy Corps-organised corporate and foundation partnership events.

●Create new deliverables and update the existing suite of Climate: Possible marketing materials, as needed.

GENERAL COMMUNICATIONS SUPPORT FOR CORPORATE & FOUNDATION AUDIENCES (35%)

●Contribute to the development and implementation of multi-channel profile-raising strategies in support of the European strategic plan. Contribute to the profile and influence strategy to raise Mercy Corps’ profile with key corporate and foundation donors and prospects.

●Manage emergency response coordination for the Global Corporate and Foundation Partnership teams in partnership with the Global Sr. Communications Officer. Write emergency response communications (creating and sourcing content from internal teams), including email solicitations and updates, and help create donor deliverables, including decks and webinars to support emergency response fundraising amongst Corporate and Foundation partners.

●Source, transform, and create content into compelling Corporate and Foundation audience-specific products, including emails, blog and social posts, pitch decks, fact sheets, and videos.

●Serve as the communications lead, in partnership with corporate relationship managers, for corporate co-fundraising opportunities and submission prizes and competitions.

●Support strategic employee communications efforts for top European corporate partners in partnership with the Employee Engagement Officer.

●Monitor social media accounts of key Corporate and Foundation partners, and draft suggested posts for executive or agency engagement. 

KNOWLEDGE MANAGEMENT AND TEAM PROCESS IMPROVEMENT (5%) 

• Develop and maintain internal documents to track communications projects and evaluate and prioritise communications opportunities with partners.
• Stay abreast and socialize internal communications resources and general fundraising communication trends with the Corporate and Foundation teams. 
• Contribute to Mercy Corps’ ethical fundraising and communications strategy by creating materials in line with our ethical storytelling approach and guidelines.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Director of Communications, Global Corporate and Foundations Partnerships and the Senior Director of Development, Europe.

Works Directly With: Climate: Possible leadership committee including Chief Climate Officer and Senior Directors, Directors/Senior Managers and Deputy Directors for Corporate and Foundation Partnerships; Employee Engagement Deputy Director and Officers; Development Coordinator; Marketing and Communications team members. 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

• 4+ years of experience in corporate or non-profit communications
• Expertise across various marketing and communications specialties, including public relations, social media, digital marketing, and corporate communications.
• Outstanding writer with experience in multiple formats.
• Ability to translate dense, technical, and specific information into compelling and accessible messaging and copy.
• Excellent project management skills, with the ability to manage and prioritise competing demands while maintaining attention to detail. 
• Visual thinker – design skills are a plus; experience working closely with designers.
• Ability to adapt and pivot in a fast-paced environment.
• A strong understanding of relevant fields such as business, communications, marketing, non-profit management, or international development, as demonstrated through practical experience, coursework, or self-directed learning.

Success Factors

The Communications Officer, Global Corporate & Foundation Partnerships, will have demonstrated experience creating high-quality, fit-for-purpose communications deliverables. An outstanding writer and project manager, they will work collaboratively with multiple teams and individuals across many departments to ensure successful project outcomes. Experience in corporate social impact, climate programming, or international development will be a strong asset.

Note: Mercy Corps is committed to creating a culture of inclusion for all people that protects, enables, and elevates diverse community members and groups. We are eager to meet with candidates from diverse backgrounds.

 Living Conditions / Environmental Conditions

The position is based in the U.K. and requires up to 5% travel to international and domestic locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.

Every childhood is worth fighting for. This is our belief. It drives us, and it's the reason our Services teams push themselves to transform the lives of children and families,  in person, in Hubs nationwide, and through the knowledge they share.

We are currently developing an exciting and innovative service offer to meet the needs of children, young people, families and professionals across the East of England and are looking for a Regional Implementation Support Officer to help us make a difference in the lives of more children and young people.

Our aim is to increase understanding of child sexual abuse and neglect and to raise awareness so that abuse can be identified, responded to and ultimately prevented.

We are recruiting an Implementation Support Officer to provide support to and sustain relationships with a range of organisations and key stakeholders across the East of England to enable them to successfully implement and deliver NSPCC programmes, services and products. This is a new post and sits across our Development and Implementation and Direct Services Teams.

Reporting into the Assistant Director for the East of England this role will play a key part in scaling our evidence-based services across the region. This role will:

• Provide a range of virtual and face to face support to external agencies to successfully implement NSPCC programmes, services and products
• Arrange, support and sometimes deliver training to support implementation of services
• Work closely with regional colleagues to support sustainability of scale up and reach of services
• Undertake work alongside the East Region Assistant Director, the Associate Head of Implementation and the appropriate Relationship Managers to implement strategies and methodologies to successfully replicate and implement programmes, services and products and to deliver on agreed KPI's and corporate targets
• Support the team to meet the in-year target of reach of professionals and Income Generation.

This is an exciting opportunity to join a new team in developing and building our work in the East of England. You will become part of a team that cares about the work we do and the people we work with, discover opportunities to grow, along with challenges and a shared purpose that will bring the best out in you. You will get to find your own way to make a difference that means more, and that impacts young lives.

The successful candidate will work in a hybrid team, working from home or co-working spaces. In the first instance we will be taking a place-based approach by working in the Luton and Bedfordshire area, however the successful candidate will be expected to travel throughout the region.

In return, we offer a full range of family friendly policies and benefits to help achieve a good work-life balance.  Our people are at the heart of everything we do. It's because of them that we're able to continue our work to protect children and prevent abuse. We work hard to ensure that that they feel happy and supported in their role.

The NSPCC is committed to equality and diversity and wants to attract a range of talented people. The NSPCC fully supports the rights and opportunities of all staff to seek, obtain and hold employment and to enjoy equal employment opportunities without discrimination.

ABOUT COMMUNICATIONS INC

Communications INC is a team of highly skilled professionals who make a positive impact in the world through hard work, collaboration and commitment.
We are a small communications agency with big ideas, which works with non-profits around the globe. We put our specialist experience and wide-ranging network of contacts to work for our clients, addressing social and environmental issues across the globe, yet we remain approachable, adaptable and passionate.

PURPOSE OF THE ROLE
Communications INC’s Delivery Coordinator is a dynamic and creative professional with great organisational skills. The role holder demonstrates expertise in project management, balancing tight deadlines and budgets to produce high quality materials for a wide portfolio of clients. 
The role holder works closely with their Delivery team colleagues and Account Managers to create materials that advance a portfolio of clients, projects and campaigns’ communications efforts. 
Alongside the Production Manager, the Delivery Coordinator drives forward production of innovative, attention grabbing written and visual content for print and digital applications and is a champion for enhancing systems and processes within the team.

KEY RESPONSIBILITIES
Production
- Coordination of end-to-end production processes for campaign materials, including videos, graphics, and print collateral.
- Support the liaison with external vendors, printers, and suppliers to ensure timely delivery of materials.
- Assist in sourcing and evaluating new suppliers aligned with the Communications INC's values and the values of environmental and social responsibility.
- Contribute to the request for estimates from sustainable suppliers, aligning with project timelines and budgets.
- Coordinate client requests for media and OOH advertising, liaising with designers, advertising agencies and the client as needed.
- Produce and manage production briefs, timeline and budgets as required.
- Source high-quality images for campaigns while adhering to copyright and licensing regulations.
- Maintain a comprehensive database of licensed images and provide proper documentation for usage rights.
- Manage and organise a centralised filing system for final product files, ensuring easy accessibility and version control.
- Support team with proofreading requests.
- Maintain a keen eye for detail across all deliverables, ensuring delivery of the highest quality materials.
- Project management and lead on clients and projects to be agreed.

Creative
- Basic design and layout for assets such as event invites, save the dates, social tiles, factsheets, business cards, PPT decks.
- Basic video-editing for social media including adding subtitles, intro/outros.

Digital
- Support the coordination of digital asset management and distribution for campaign content across various online platforms, optimising for different channels.
- Maintain clients' websites to ensure they are kept up to date with the latest content,news stories, and blogs using CMS platforms. Serves as main content uploader to clients’ websites, ensuring accuracy, consistency and adherence to brand guidelines and SEO best practices.
- Assist with the coordination of email newsletters using CRM platforms as needed.
- Collaborate with senior team members, web developers, and designers in the planning, execution, and maintenance of web design and development projects.
- Work with creative teams to provide support in creating visually compelling content for events.

General delivery duties
- Collaborate with virtual, cross-functional teams to accomplish organisational, project and campaign objectives.
- Proactively contribute to campaign logistics and general administration.
- Provide input into overall delivery strategies.
- Work alongside the team to troubleshoot and resolve any production or digital delivery issues that may arise during the campaign lifecycle.
- Provide timely handover of delivery materials to colleagues and management when going on leave.
- Proactively monitor delivery processes and systems through reporting and feedback.
- Carry out ad hoc duties as requested by Directors and Production Manager.
- Project manage and lead on delivery-related projects as requested by Directors and Production Manager.
- Attend key events on behalf of a range of clients, performing ad hoc delivery duties as required.
- Promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues, consultants and clients are treated fairly and with respect/dignity.

PERSON SPECIFICATION
Essential requirements
- Familiarity with wordpress and/or a similar CMS.
- Experience with SEO/SEM and digital marketing campaigns.
- Video-editing experience.
- Strong design/layout skills.
- Ability to handle multiple priorities and thrive in a high change, international, and virtual work environment.
- A can-do attitude, with an ability to keep calm under pressure and to use your own initiative, good at prioritising, managing reactive work, balancing multiple requirements and adapting to new situations.
- A flexible, reliable and conscientious approach, with the ability to work independently and as part of a small virtual team.
- Demonstrates a ‘value add’ mindset by harnessing knowledge of the team, the client base and Comms INC offerings to deliver excellent output and client experience.
- Ability to work methodically and meet deadlines.
- Strong organisational skills.
- Excellent communication and writing skills.
- Flexible and creative thinker with strong problem-solving skills.
- Interest and commitment to the environment.

Desirable requirements
- Demonstrated understanding of key ocean and ocean-climate issues.
- Experience working with NGOs.
- Languages.

TO APPLY | please send your CV and a covering letter detailing your interest and suitability for the role.

Are you an excellent Trust Fundraiser? Looking for your next challenge? Want to work within a Christian charity? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking for an experienced Trust Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and grant making organisations.  This is an exciting time to join the organisation as we celebrate our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

- You'll research trusts and foundations funding opportunities to which IHP can apply.
- You'll prepare and submit compelling funding applications to trusts and foundations in order to grow our core income.
- You'll work across teams and build effective relationships with team members in order to identify suitable projects for funding in line with strategy and budgets.
- You'll support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors and other charity partners (NGOs)​

Essential qualifications, knowledge,/transferrable skills and experience:

• Relevant fundraising experience (trusts and foundations)
• Experience of managing relationships with external stakeholder
• Experience of administration and record-keeping
• Experience of developing and managing budgets in line with funding applications.
• Knowledge of humanitarian response, international development and/or global health (Desirable)
• Excellent written and verbal communications skills
• Highly organised, efficient and self-motivated
• Ability to work with competing priorities, deadlines and targets
• Strong interpersonal skills and ability to be flexible as part of a small team
• Excellent research skills with an eye to identify opportunities
• A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

The Quality Assurance Lead will be responsible for ensuring effective and appropriate testing of new or modified applications, assisting the delivery of high-quality internal and externally-facing systems and digital experiences at Parkinson’s UK. 

You will develop the charity’s QA capabilities and frameworks, provide testing advice, design test strategies and plans, and provide hands-on testing for high risk projects and product releases. You will be responsible for the management of testing resources and ensure that projects have the access at the right time.

You’ll collaborate with the other professionals to develop complementary practices across the solution development life cycle, establishing quality assurance standards and nurturing good practice across the organisation.

What you’ll do:

• Establish and embed processes, standards and templates for all testing work, including functional testing, system integration testing, regression testing and support subject matter experts with user acceptance testing. 
• Develop an organisational QA strategy and operating model that aligns with demand and resources risk appetite.
• Continuously improve our test practices, seeking to build a community of practice with peers in the field.
• Determine functional and non-functional testing required for new projects or product improvements, liaising with business analysts, project and product managers to ensure that testing is properly catered for in delivery plans.
• Support the shaping of solution requirements, acceptance criteria and exit criteria so that testing is built into solution development from the start.
• Plan, design and execute the testing phases of the high risk projects and releases. Support the fixing of issues with re-testing and regression testing.
• Develop and manage test capacity and manage contractors as needed.
• Develop our test analyst and coach others in the organisation to understand and implement good QA practice.

What you’ll bring:

• Recognised testing certification (e.g. ISTQB Foundation) or equivalent experience of the fundamentals of software testing. 
• A strong record in leading the design and execution of software testing and working with the business to deliver UAT. Experience with agile testing and agile development is beneficial. 
• Experience with a risk-based approach to test coverage for product releases and projects. Experience with test automation is beneficial. 
• Experience of delivering the end to end test process from analysis, design and implementation and execution and the creation of high quality test artefacts
• Ability to understand both the technical aspects and business/user needs to define and deliver effective black box testing. 
• Leadership and team management skills
• Comfortable using digital tools to work collaboratively and in a hybrid work setting. 
• An understanding of the non-for profit sector is beneficial.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 17th June 2024

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are looking to appoint a Chief Executive Officer to lead our team of dedicated professionals in an ambitious strategy to grow and develop our services across the UK.  Ideally the successful candidate will have some first-hand experience of neurodivergent children, combined with a knowledge of the education systems in place across the UK.  Experience of fundraising within a membership organisation and a track record in the effective use of technology will also be very useful.  This role will be supported by engaged Trustees, within an active community of families and schools, who recognise that the ability to empathise with young people with high learning potential and their families is at the heart of this role.

This vacancy has arisen as the result of the retirement of the current Chief Executive Officer (CEO) in Autumn 2024. 

Potential Plus UK Job Description

Job Title: Chief Executive Officer (CEO)

Reporting to: Board of Trustees

Salary:  £55,000 fulltime starting salary in a salary band rising to £70,000

Flexible working: Flexibility for working between our Milton Keynes office and home

Contract: Permanent, fulltime

As this role supervises staff who regularly work with children, it requires a criminal records check.

Main objectives of the role are to:

• help formulate and execute the agreed strategic objectives of the charity
• provide effective operational management of the charity
• maintain the financial viability and probity of the charity
• ensure high quality delivery of the charity’s services and products
• represent Potential Plus UK to key stakeholders
• attend meetings of the Board of Trustees and provide both written and oral reports.

Main responsibilities for all employees

1. To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
2. To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential. 
3. To support and implement the strategic aims and all aspects of policies and procedures.
4. To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups. 
5. To model high standards of professional behaviours and attitudes at all times. 
6. To identify the professional learning needed to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.

Main responsibilities for the CEO

Strategy

• To collect and maintain information and evidence that contributes to the strategic planning of the charity.
• To work with the Board of Trustees (and other staff members and advisers as appropriate) to develop the strategic objectives and the strategic plan for the charity.
• To implement and periodically review the business plan and ensure all operational activities support the strategic objectives.

Management and Administration

• To motivate and develop the team of professional staff.
• To provide a structure of line management and support for all staff.
• To recruit and terminate staff in line with the charity’s policies and values.
• To oversee the work of contracted companies and individuals with the support of the Deputy CEO.
• To provide and promote structures for volunteers to support high learning potential.

Financial Management

• To manage the charity’s financial resources effectively, in line with the agreed annual budget.
• To maintain the charity’s compliance with financial bodies such as HMRC.
• To implement a robust income-generation strategy as agreed with the Board of Trustees
• To oversee the fundraising activities being implemented for the charity.
• To actively promote and ensure financial support for disadvantaged families to enable access to the charity’s services.

Quality of Services and Products

• To implement and oversee the development of high-quality services and products that are appropriate for the charity’s beneficiaries.
• To promote best practice and consistency of high quality in the delivery of all services and products.
• To ensure the charity keeps up-to-date with developments in education and wellbeing policy and practice and applies them to its own understanding and work.

Marketing and Advocacy

• To implement a coordinated marketing and social media strategy to increase awareness of high learning potential and the educational and wellbeing needs of the charity’s beneficiaries.
• To develop and promote understanding of high learning potential with a strong evidence base.
• To work collaboratively with other stakeholders to advocate for the rights and needs of young people with high learning potential.
• To be the prime contact with the media and be an advocate for the charity.

Governance

• To be accountable for the efficient, operational running of the charity.
• To ensure the charity’s compliance with legal requirements such as Companies House returns, GDPR, etc.
• To understand and adhere to the charity’s governance documents.
• To provide written and oral reports to the Board of Trustees at regular meetings.
• To respond to requests for information by the Board of Trustees in a timely fashion
• To support Trustees to maintain and regularly review the policies of the charity and to create and implement the accompanying operational procedures.

Monitoring and Evaluation

• To monitor and evaluate the effectiveness of the charity through qualitative and quantitative key performance indicators.
• To be responsible for the appraisal of staff performance and identification of any needs for professional learning and development.

Safeguarding

• To act as Senior Designated Safeguarding Lead for the charity.
• To coordinate with the Trustee with Responsibility for Safeguarding and Deputy Designated Safeguarding Leads as appropriate to ensure best practice in safeguarding throughout the organisation.
• To regularly interact with children and young people in support of the charity's strategic objectives

Any Other Duties

• To lead by example and be part of a dedicated team to implement the strategic objectives of the charity.
• To carry out any other reasonable duties as identified as part of the job.

Fundraising Assistant

Contract: Permanent, part-time (21 hours per week)

Salary: £25,000 - £27,000 pro rata (commensurate with experience)

Location: Battersea, London.

This is a part-time post, 21 hours per week to be worked on Monday, Tuesday and Wednesday. Hybrid working available, with a requirement to be in the Battersea office 1 to 2 days per week.

BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding, we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.

Working as a member of the Mass Engagement team, you will be part of the team tasked with growing individual giving income.  We are increasing the range of new donor audiences, expanding the range of fundraising channels and developing new fundraising products.

We are looking for an organised and motivated individual, who has excellent communication skills, an eye for detail and the ability to build relationships with people by email, on the telephone and in person.

You’ll be responsible for responding to fundraising enquiries across multiple channels including phone, email, and print, thanking supporters, collating campaign results and providing an exceptional experience to our supporters. You will ensure that all donor details are accurate and kept up to date on our CRM (Microsoft Dynamics).

To apply please apply with a copy of your CV on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: Thursday 9th June 2024 12am

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities. We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team details are on our website to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Location: Home Based
Salary: £16,500 (£27,500 FTE)
Hours: 21 hours (3 days per week)
Department: Business support
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress as we implement our new strategy, with improvements and expansions to our delivery model and a renewed vision and mission. To support our recent growth, we are recruiting for a new part time Finance Officer to help us effectively manage our day-to-day financial processes and provide financial and administrative support to our growing team of staff and volunteers.

Working closely with colleagues across the charity, your responsibilities will include the processing of purchase invoices and expenses, raising of contract invoices, assisting with budgets and forecasts and supporting our Income Generation team with their finance needs. You will also have the opportunity to contribute to various finance projects and strategic initiatives.

It is essential that you have strong organisational skills, excellent attention to detail, good communication abilities, and a proactive attitude towards assisting with diverse finance tasks. Ideally you will possess a formal accounting qualification (AAT or equivalent) or be able to demonstrate a strong understanding of basic accounting and bookkeeping. Underpinning this will be the ability to build relationships, and personal qualities that include persistence, determination and a problem-solving approach. We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but may require occasional travel around the UK including overnight stays.

Employee benefits include a company contribution to pension scheme of up to 5%, 18 days holiday (30 days FTE) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

The closing date for this role is Monday 17 June 2024 at 5pm and interviews are planned for the w/c 24th June 2024.

REF-214 458

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

The Director of Delivery will provide leadership, develop programmes, manage direct reports and enable business planning for multi-year funding settlements for the key delivery elements of the organisation. These areas of the organisation should have our service users at their heart and deliver on the key elements of the strategy to end new cases of HIV by 2030 by prioritising testing of those undiagnosed and support for those lost to care or experiencing acute HIV-related stigma.

You’ll work as part of a dispersed IT Support Team providing support and advice to colleagues within the Fund helping them to ensure that we’re able to help as many communities as possible to deliver life changing outcomes to those in need. Based in the Newcastle office and reporting to the IT Support Manager. The support you provide will be both remote and in person. Internal training will be provided.

The IT Support Team fulfils a range of roles and responsibilities, and whilst playing your part in delivering life changing funding you won’t have a typical day. As a first point of contact for all our customers you’ll engage with them to fully understand all their needs and provide support and solutions to fulfil and exceed their expectations.

Working closely with colleagues across the department, the IT Support Team ensures our customers benefit from an excellent enabling service provision in incident management and resolution, and request fulfilment. Whilst taking ownership and managing support tickets using our Service Portal, you’ll follow established protocols escalating issues as needed. Responsibilities will progress to include administration tasks, office support, stock management, general housekeeping of office equipment, reconciliation, device deployment, printer troubleshooting, finance systems, HR systems, desktop/software support, and mobile device applications.

Interview Date: Week commencing 17th June 2024

Location: Newcastle /Hybrid, expectation to be in the office 3/4 days a week.

Essential criteria:

• Experience in working within a customer support/service role where providing the highest level of customer service was key.
• Experience with technical administrative tasks.
• Ability to work within a team and as an individual.
• Knowledge of Microsoft 365 products, Teams, Office, SharePoint.

Desirable criteria

• Knowledge of Microsoft systems and applications (Windows and Azure/Intune)
• The ability to work as part of a remote team, and to prioritise conflicting demands whilst delivering quality service.
• Experience of working in a technical support role where adherence to standard operating procedures, established systems and processes was required.
• Experience with Active Directory.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We’re looking for a new Fundraising Executive Team Lead to lead our friendly and creative team of fundraising executives.

Fundraising Executive Team Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits 
Salary Band: Band F1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

We’re always ready to go the extra mile to support and inspire the thousands of people out there doing something amazing for people affected by MS.

We work closely together to achieve an annual income of over £4.2 million.

It’s our job to make sure that our supporters have a fantastic experience from the moment they contact us.

As our team lead, you’ll be providing the day to day management of our 3 Fundraising Executives.

You and your team will provide exceptional stewardship and customer care to our supporters, as well as project support to our wider Community and Events function. And will help coordinate a range of fundraising activities to achieve income targets.

As well as managing your direct reports you’ll support individuals who are taking part in our many challenge events or organising their own DIY fundraising.  And there’ll be plenty of opportunities to attend events and see our work in action!

Our aim is to make it as easy as possible for people to achieve their goals.

Providing the tools, advice and support they need to reach their potential, feel valued and form long term relationships that mean they continue to fundraise for us in future.

You’ll be super organised, fantastic at relationship building, enjoy creating processes, and have great customer care and communication skills. You'll work closely with our supporters, volunteers, local groups and our wider fundraising team.

You’ll be from a supporter or customer care background.

And ideally be able to demonstrate some understanding of community and events fundraising, supporter journey development, and extensive use of customer relationship databases.

If you’re enthusiastic and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 7 June 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.