Product innovation manager jobs

At CharityJob, we’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.  

Key Responsibilities 

• Manage large-scale sector research surveys and insights projects (e.g., CharityJob’s Annual Salary Report, Benefits Survey, AI in recruitment surveys.) including scoping, survey design, analysis, reporting and webinar delivery, in close collaboration with the Senior Research Executive (SRE) 

• Be aware of sector needs and requirements to devise innovative new research projects that will drive thought leadership, revenue or internal development 

• Contribute to CharityJob’s thought leadership by sharing research findings through reports, presentations, webinars and external speaking opportunities 

• Line-manage the Senior Research Executive, providing guidance, coaching and mentoring to support develop their skills and career progression 

• Work closely with the product team to plan and deliver impactful user research across the product lifecycle, including: 

•  Exploratory research to understand user needs, behaviours and pain points, and to inform early product direction or concept development 

• Evaluative research to refine designs and provide clear, actionable recommendations for Product and design 

• Lead reporting and monitoring of customer satisfaction, including NPS and other feedback channels, and share insights to inform improvements across the business. 

• Collaborate with the Senior Content Manager to produce research-backed blogs, guides and sector insights 

• Deliver ad-hoc research projects to support priorities across the business

• Maintain the research roadmap, support research operations and manage the research budget 

Skills & Experience 

• Proven experience in research management, ideally within recruitment, HR, or the charity sector but not essential. 

• Strong leadership skills with experience managing and developing team members. 

• Excellent analytical skills with the ability to interpret complex data and present clear, actionable insights. 

• Exceptional written and verbal communication skills, including experience producing reports and thought leadership content. 

• Familiarity with research methodologies (qualitative and quantitative) and data analysis tools. 

• Ability to manage multiple projects and deliver to deadlines

• Experience in stakeholder engagement and presenting research findings to diverse audiences. 

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.

Circa £58,000 per annum

12 Month Fixed Term Contract

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is an exciting opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Innovation Manager on a 12-month Fixed-Term Contract, covering Early Moments Leave.

We are seeking a dynamic and experienced innovator to become a key member of our Innovation team. In this pivotal role, you will help shape the future of our fundraising product portfolio by leading cross-functional teams to deeply understand the needs of our supporters and partners, in order to develop and launch new products that align with UNICEFs strategic objectives.

Act now and visit the website via the apply button to apply online.

Closing date: 1 February 2026.

Interview dates:

First stage: 12 February 2026 via video conferencing (MS Teams).

Second stage: 18 February 2026 in person.

Our offices are on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We are happy to discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

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Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria

Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions

The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.

This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to ​find a cure for all types of brain tumours.​

​Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.​​​​

In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include ​the monitoring and maintenance of our IT software and, with external support, our IT hardware. ​​

You will line manage the Database Assistant ​and Data Processing Assistant.

​

​If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.

​

If you have the skills and ambition that we are looking for we welcome your application. ​ We are really looking forward to welcoming a new member to our team!​​​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. ​

Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We’re looking for an Event Product Lead to take our national fundraising events to the next level. From London Marathon and Swimathon to virtual challenges and Fundraising My Way, you’ll own and shape some of our biggest and boldest fundraising products!

In this role, you will:

• Lead the strategic development, delivery and growth of a portfolio of national fundraising event products, ensuring plans are insight-led and supporter-focused
• Act as the product expert and single point of contact, owning product master plans, resolving issues and driving stakeholder alignment across the charity
• Build strong relationships and provide senior leadership to internal teams, ensuring clear ownership, accountability and delivery across all workstreams
• Use data, insight and market trends to set KPIs, monitor performance, evaluate ROI and continuously improve product outcomes
• Own and manage product budgets, including forecasting, re-forecasting, income and expenditure tracking
• Ensure exceptional supporter journeys from enquiry through to thanking, across multiple channels and in line with consent and compliance requirements
• Manage relationships with external suppliers, agencies and fundraising platforms
• Keep a watching brief on the wider fundraising and events landscape, identifying opportunities for innovation and new product development
• Support the delivery of safe, high-quality in-person event experiences, with participant wellbeing as a priority
• Lead on product evaluation, risk management and policy sign-off where appropriate

Skills Needed

• Proven experience in product management, programme management or portfolio leadership, ideally within events, fundraising or supporter-led products
• Strong ability to develop and deliver insight-led strategies, using data, analysis and market understanding to drive performance and growth
• Excellent stakeholder management skills, with experience leading through influence and securing buy-in at senior levels
• Highly developed analytical skills, with the ability to interpret complex data and turn insight into clear, actionable recommendations
• Strong understanding of supporter or customer journeys, including recruitment, engagement, stewardship and retention across multiple channels
• Ability to manage multiple projects and priorities simultaneously, maintaining attention to detail while meeting deadlines
• Excellent communication and briefing skills, able to translate strategy into clear plans and guidance for a wide range of audiences

Please see the full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 25th January 2026 (we encourage early applications due to high volume of applications we hold to right to close this ad early)

Salary: £36,900 - £41,000 + London Allowance (£3,500 where applicable)

Contract: 12 month FTC

Based: Homebased 

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Enrichment Lead (Corporate Programmes)

Salary: £37,000 - £41,000 per annum

Location: York (or home-based depending on location with regular travel to York)

The Role

STEM Learning is seeking an Enrichment Lead for Corporate Programmes to take strategic and operational responsibility for the delivery of high-profile, employer-led STEM initiatives. This exciting role will focus on leading the design, launch, and management of a flagship STEM innovation competition for a major global engineering organisation, alongside other key corporate programmes that engage young people in real-world STEM challenges, careers, and skills.

You will act as the senior delivery lead and relationship manager for our corporate partners, ensuring each programme achieves exceptional educational impact, strengthens employer value, and enhances the public profile of STEM Learning.

Your responsibilities will include overseeing the end-to-end delivery of programmes, cultivating meaningful industry partnerships, driving programme innovation, and ensuring operational excellence. You'll also play a key role in shaping new corporate opportunities, supporting revenue growth, and advancing STEM Learning’s position as the partner of choice for industry-led STEM, careers, and talent-pipeline initiatives.

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

We’re seeking a dynamic leader with a proven track record of delivering large-scale educational outreach or enrichment programmes that create meaningful impact. You’ll need a blend of strategic vision and hands-on management expertise, with a passion for STEM education and a commitment to building industry-education partnerships that benefit young people.

To excel in this role, you’ll have:

• Extensive experience in programme leadership and delivery, including managing teams or external contractors and building strong relationships with clients.
• The ability to think strategically, plan analytically, and respond creatively to challenges.
• A proactive, solution-focused approach with excellent multitasking and organisational skills.
• Strong communication and interpersonal skills, with the ability to influence at all levels.
• Experience with data management and reporting to support business planning and continuous improvement.
• A passion for STEM and a commitment to promoting inclusion, diversity, and social mobility within STEM pathways.

About Us

At STEM Learning, we work to improve lives through STEM education. We are a purpose-driven organisation, supporting teachers through high-impact professional development, inspiring young people to build confidence and curiosity in STEM, and connecting schools with employers to grow the UK’s future talent. Guided by our values, we focus our effort where it can make the greatest difference - helping all young people, whatever their background, to see themselves in STEM.

Take a look inside the National STEM Learning Centre in York to see our facilities.

Why Join Us

At STEM Learning, you’ll be part of an organisation that’s making a real difference in the lives of young people. As Enrichment Lead for Corporate Programmes, you’ll play a pivotal role in shaping the future of STEM education, connecting students with industry leaders, and driving innovation in careers education.

By joining us, you’ll:

• Lead exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.
• Work alongside passionate colleagues dedicated to shaping the future of STEM careers.
• Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.
• Gain the opportunity to grow professionally in a role that blends strategic thinking with hands-on delivery.

If you’re passionate about STEM education and ready to lead dynamic, impactful corporate programmes, we’d love to hear from you.

Our Benefits

• 30 days holidays plus bank holidays
• Access to an attractive pension scheme
• Our full-time hours are 37 hours per week
• Up to 3 paid volunteering leave days per year
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

Next Steps

Closing date for applications: 09:00 on Monday 2 February 2026

First Stage Interviews (online): Monday 9 February 2026

Second Stage Interviews (in person in York): Monday 16 February 2026

To Apply

Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission and will not be taken up until the offer stage)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

We foster a culture where every employee’s voice is respected and valued.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

If you can create content in a range of formats to make sure that people living with macular disease get the information they need, when they need it and if you have excellent research and communication skills and are confident managing multiple projects at once then we would love to hear from you.

As our Patient Information Manager:

• You will produce high quality, engaging and interesting patient information materials that are accurate and up to date.
• Seek and use input from people living with macular disease to inform our information offer and ensure it is meeting their needs.
• Lead evaluation of our patient information offer, gathering feedback and making changes to improve its quality.
• Create user journeys around content and services that allow and promote deeper engagement.
• Be an expert in what people with macular disease need to know and use that knowledge to guide others.

Our ideal candidate will have:

• Experience of creating quality-assured written patient information, translating complex scientific information into understandable language.
• Ability to search, understand and summarise scientific information and research papers.
• Extensive experience of tailoring content for different audiences and channels, including print, email and digital information.
• Excellent knowledge of best practice in digital health and patient information, including accessibility, SEO, and user journeys.
• Understanding of the information and support needs of people with macular disease, families and carers at all stages of their journey, or desire to develop this understanding.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

Prospectus is excited to be working with our client to help them recruit for a Public Fundraising Manager - Stewardship and Retention to join their team. The organisation is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, they exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK. They work with over 14,000 women, men and children each year who are desperately seeking safety. 

The role is offered on a permanent flexible full-time basis with a salary of £46,852 - £51,228 per annum with flexible hybrid working arrangements between home and their Stratford office.  

The post holder is responsible for leading public fundraising programmes across retention campaigns, newsletters, community and events, legacy and in-memory giving. They will deliver multi-year supporter retention and growth strategies and budgets, ensuring sustainable income and engagement through cross selling of fundraising products. Operating as a key Manager within Public Fundraising, the role balances stewardship with innovation, maximising lifetime supporter value and amplifying positive narratives about refugees.

They are looking for someone with demonstrable experience of managing campaigns across committed giving, legacy, community and events fundraising programmes, including budgeting, forecasting, data management, campaign planning and delivery. They are looking for a candidate with demonstrable experience using online and offline channels to cross-sell products, retain and grow existing supporter bases. The ideal candidate will have an interest in refugee and asylum issues and commitment to learning more.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Vice-Chancellor’s Office
Development, Alumni and Campaigns Office

Development Manager
Ref: ALC1611

Starting salary from £38,784 per annum, dependent on skills and experience, with an annual increment up to £46,049 per annum. 

If you are passionate about philanthropy and excited to work with individuals to secure major gifts that make a lasting difference - we would love to hear from you.

This is an exciting time to join our fundraising team in the Development, Alumni and Campaigns Office. Our £100m fundraising campaign, Dare to Do Different, is underway and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience, you must have excellent communication skills and a proven track record in fundraising or relationship management.

This full-time post is available on an indefinite basis. 
 
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

We strongly encourage applicants from underrepresented groups to apply, including candidates who are disabled, Black, Asian or from an ethnic minority, and/or LGBTQ+. We welcome applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.   

Closing date: 19 January 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality

This role is responsible for managing and developing the Charity’s portfolio of corporate partnerships. This includes researching potential new corporate supporters, prospecting, engaging and stewarding to secure significant gifts, and growing the long-term potential of this portfolio.  The successful candidate will be expected to work closely with the Head of Philanthropy and RDA Senior Leadership team, to build and develop compelling cases for support to help fund our much-needed work. 

The successful candidate will utilise their relationship building expertise to identify, engage and maintain sustainable corporate relationships. Building relationships with a wide range of audiences is key, as is inspiring them to support core activities and projects across the RDA UK network. 

We are looking for a dynamic, and ambitious fundraiser for this role, who is able to demonstrate enthusiasm for the projects and services we are seeking funds to support. 

Key Responsibilities 

• Meet or exceed the corporate income/expenditure budgets in line with agreed KPI’s 

• Manage existing corporate relationships with a view to deepen engagement and develop levels of support.

• Develop and implement an effective process and programme to identify and secure the support of new businesses donors. 

• To lead on high level stewardship and engagement with committed partnerships 

• Work collaboratively to ensure relationships are maximised, using innovative tactics to keep partner employees of all levels engaged. 

• To foster loyalty and continued commitment to RDA, which will be measured by KPI’s focussed on longevity and depth of partnership. 

• To work collaboratively with the RDA Senior Leadership team to identify new business opportunities to pitch, present and acquire new partnerships. 

• Proactive management of partnerships, including regular touch points to ensure fundraising targets are met or exceeded and active plans are in place. 

• Create cultivation and engagement plans for the corporate partners senior leadership

• Working with the Head of Philanthropy, utilise existing mechanisms and develop new products to create a best practice supporter experience e.g. Ambassador programs, networking events, bespoke events (treks, quizzes, adrenaline events)

• Develop and grow strategies and programmes for relationship building and stewardship of existing corporate supporters. 

• Create and deliver compelling proposals and pitches to prospective new corporate supporters. 

RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.

Position: Head of Service Development
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development

Our Head of Services Development will be:

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services.
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).

Closing date for applications: 9:00 on Monday 2nd February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job title: Media and Communications Manager

Contract: Maternity cover, 1 year from March 2026

Hours: Full time, 35 hours per week

Reports to: Head of Communications

Salary: £40-45k

Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP

Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home

Company Description

PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people’s health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products.

Role Description

This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand.

Overall accountability

• To effectively manage all content on PAGB website and microsites
• To effectively manage the PAGB brand and visual identity
• To organise, co-ordinate and support PAGB events
• To manage all aspects of PAGB’s media relations
• To be the first point of contact for all media enquiries
• To effectively market PAGB services, events and training
• To create, manage and oversee creation of PAGB newsletters
• To support internal communications

Key areas of responsibility include:

Website and digital communications

• Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience
• Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed
• Managing relationships with PAGB’s website developers to ensure ongoing maintenance, updates and technical support are delivered effectively
• Managing relationships with PAGB’s IT suppliers over domain name and security certificate renewals as required
• Managing the Health and Food Supplements Information Service (HSIS) website
• Managing website and communications data analytics and analysis

Marketing communications

• Marketing communications to promote PAGB’s services, events, and training to members and non-members using appropriate channels
• Developing and supporting communications via various media e.g. social media, podcasts and video
• Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB’s impact in key areas
• Managing PAGB’s partnership with the OTC Marketing Awards and other external partners
• Organising, coordinating and/or supporting PAGB events as required
• Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research
• Writing and managing external award nominations for PAGB, projects or individuals

Media relations

• First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care
• Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced
• Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages
• Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages
• Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade)
• Building, developing and maintaining relationships with PAGB media experts
• Briefing PAGB spokespeople on key messages and organising media training as required
• Producing written briefings for PAGB spokespeople to support press interviews
• Media and communications activity to support regulatory initiatives, such as reclassification or safety issues
• Day-to-day contact for PAGB’s retained media relations agency on the delivery of the Health and Food Supplements Information Service (HSIS)
• Building relationships with PAGB members responsible who are responsible for media within their respective companies
• Managing and updating the Media Group Members on PAGB’s Customer Relationship Management (CRM) system

Media monitoring

• Responsible for relationship with media monitoring service
• Responsible for identifying trends and flagging any areas of concern
• Identifying opportunities for PAGB experts via ResponseSource
• Regularly reporting on PAGB’s coverage in the media by creating monthly media dashboards and generating statistics

Brand and design

• Responsible for PAGB’s corporate branding, ensuring correct and consistent use
• Maintaining PAGB brand guidelines and document templates
• Using Photoshop and Canva to undertake basic design tasks inhouse
• Managing relationships with external designers and oversee design and production of corporate publications and documents

Internal Communications

• Responsible for creating and generating content for internal staff newsletter
• Supporting monthly internal communications meetings
• Collaborating with other departments on internal changes, employee initiatives, and sharing company updates

General

• Contributing to the development and delivery of PAGB’s strategy, plans and activity
• Reporting monthly on activity and results to inform regular member value communications
• Ensuring work is produced in line with PAGB tone and brand guidelines
• Staying up to date with new developments and best practice in the media and public affairs fields
• Any other reasonable requests from your line manager or management team
• Occasionally respond to urgent media enquiries outside of normal working hours, where required

Candidates applying should meet the below specifications:

Essential

• Experience of writing and producing engaging content
• Experience of developing and managing websites, ideally using Wordpress
• Experience of writing and producing online content and email newsletters
• Experience of working with the media and liaising with journalists and external stakeholders
• Experience of writing impactful copy, including press releases, comment pieces, and quotes
• Understanding of branding and design principles
• Ability and willingness to work at both a strategic and operational level

Desirable

• Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context
• Experience of working in a marketing or communications role
• Understanding of policy environment

Skills

• Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate
• A self-starter who can work on their own initiative
• Ability to absorb new and complex information quickly and communicate it effectively
• Excellent written/verbal communication and interpersonal skills
• Good organisational skills and excellent attention to detail
• Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities