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Stories change lives and at the British Heart Foundation, they help save them. Every day, people affected by heart and circulatory diseases trust us with their experiences. Their stories inspire supporters, shape campaigns, influence policy and bring our research to life. We’re looking for a skilled storyteller with empathy, curiosity and editorial confidence to help us honour those voices and share them responsibly.
As our Senior Heart Stories Officer, you’ll play a key role in gathering, shaping and safeguarding the reallife stories that sit at the heart of BHF’s mission. You’ll lead on complex briefs, support colleagues across the organisation and ensure every story is handled with care, accuracy and respect. This is a chance to use your craft to make a genuine difference, helping connect millions of people to the cause and keeping families together for longer.
You’ll be managing a busy caseload, ensuring timely delivery of high-quality story products, whilst tailoring them for a range of platforms. You will also be maintaining the Heart Stories Management system, triaging story requests, support the Heart Story Operations Manager and collaborate across a wide range of BHF teams and stakeholders.
About you
To succeed as our Senior Stories Officer. you will bring a combination of the following:
- Experience as a journalist or in a communications role either in house or agency, with journalistic ability to ask the right questions and uncover the ‘real’ story.
- Strong understanding of what makes a compelling human-interest story and how to shape it for different audiences and platforms.
- Proven interviewing skills, with the ability to speak sensitively with people sharing difficult or personal experiences.
- Experience of identifying, writing and editing compelling stories.
- Excellent interpersonal and relationship-building skills, with confidence working with colleagues and case studies at all levels.
- Highly organised, able to manage multiple priorities in a fast-paced service environment.
- Experience of copywriting for varied audiences whilst demonstrating sound judgement on tone, messaging, confidentiality, safeguarding and clinical accuracy.
- Emotional resilience and empathy when working with sensitive or challenging narratives.
- Understanding of safeguarding, informed consent, confidentiality and GDPR.
Our ambition is to build, develop and empower a talented and diverse team. Join us at BHF and be part of a supportive environment where you can thrive both personally and professionally.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Some travel will be required for this role, typically once a month, to attend interviews, photography, filming, or case study meetings, as required.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interviews
We are looking to hold 1st Stage Interviews via MS Teams these will be held between 1st & 2nd April 2026. Successful candidates will be invited to a second stage interview following this.
Our vision is a world free from the fear of heart and circulatory diseases.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services, and care for anyone affected by breast cancer.
About the role
Do you live in Glasgow or the surrounding area, have excellent local knowledge and the skills to nurture established relationships whilst building a pipeline of new income opportunities?
We’re looking for someone who can join the team to cover the maternity leave of our senior community fundraiser[SG1] . If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.
Offered as a fixed term contract of 12 months this position will play a key part in developing our presence in Scotland. This is designed to grow long-term income through a new, locally based relationship fundraising team.
This is your chance to build powerful local connections with new supporter individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.
About you
You bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.
You’re proactive, organised, and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to relationship management is best in class and you've proven that you can take the initiative to make ideas happen.
Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This role is primarily based in our Glasgow office. Our hybrid working model allows you to work up to 3 days per week at home. Regular travel will be required to meet supporters in your region, as well as occasional travel to our London or Sheffield offices.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity, and inclusion
We’re committed to promoting equity, valuing diversity, and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 31 March 2026 9 am
Interview date 7 April 2026
The Breast Cancer Now careers website will be down for maintenance on Monday 23 March between 9 am – 11 am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible if you’re interested in this opportunity.
Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!
BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).
The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.
You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.
This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Acquisition
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role Title: Head of Acquisition
Salary: £56574 to £58,221
Location: Hybrid: London or Chard, Somerset
Tenure: fixed term - 1 year
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a strategic leader with exceptional acquisition expertise and a commitment to feminist principles and anti‑racist practice
Then we'd love to hear from you!
The Head of Acquisition provides strategic leadership for ActionAid UK’s supporter acquisition programme, shaping and delivering multi‑channel campaigns that bring new supporters into our movement and help drive long‑term organisational impact.
You will develop and oversee a bold, insight‑driven acquisition strategy, ensuring alignment with our mission and 2025–2028 organisational goals. You will lead a high‑performing team and collaborate widely across Public Fundraising, Digital, Stories, Media, Data & Insight and Supporter Operations.
Key areas of responsibility include:
Strategic Leadership
Lead the development of a compelling, data‑driven acquisition strategy and multi‑channel portfolio (including digital, DRTV, face‑to‑face, door drops and inserts).
Develop strong business cases for investment and innovation.
Work closely with the Head of Retention to ensure cohesive supporter journeys and integrated fundraising communications.
Team Leadership & People Management
Build and nurture a motivated, values‑driven team, ensuring coaching, feedback, and development opportunities.
Champion feminist leadership behaviours and ActionAid UK values across all work.
Operational Excellence
Lead the planning, management and evaluation of end‑to‑end acquisition campaigns.
Oversee budgeting, reforecasting, KPIs and performance reporting.
Ensure compliance with relevant fundraising regulations and data protection requirements.
Build strong, effective relationships with agencies, suppliers and internal partners.
Insight, Innovation & Continuous Improvement
Work closely with the Data & Insight team to ensure acquisition performance is measured rigorously and learning is embedded.
Drive innovation in channels, propositions and products, ensuring best practice and continuous improvement.
You will bring:
- Extensive experience leading high‑performing acquisition or direct marketing programmes across multiple channels.
- A track record of delivering substantial growth, innovation and strong ROI.
- Experience building and managing significant budgets.
- Strong analytical and data‑interpretation skills.
- Excellent relationship‑building skills and experience working with agencies.
- Demonstrated ability to lead, support and inspire a team.
- Commitment to ActionAid UK’s mission, feminist principles, safeguarding standards, anti‑racist values and data protection responsibilities.
Experience working with women’s rights organisations or the “Global South” is highly desirable.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Head of Marketing
Based: Battersea Park
Salary: £40-£45k dependant on experience
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, On-site
Role Overview:
Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:
• Battersea Park Millennium Arena
• Barn Elms Sports Centre
• Tooting Bec Athletics Track and Gym
• Barn Elms Boathouse
You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.
This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings.
The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.
Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.
Main Duties/Responsibilities:
•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.
•Lead end-to-end campaign planning and execution across all channels.
•Set clear, measurable goals and optimise performance through data-driven insight.
•Provide weekly sales and marketing updates to Senior Leadership.
•Produce regular campaign reporting, identifying trends and actionable learnings.
•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.
•Oversee content across social, email, website and on-site communications.
•Take ownership of creative development, collaborating with designers and external suppliers.
•Write clear campaign plans and briefs to align stakeholders and delivery teams.
•Develop strategic partnerships and local sponsorship opportunities.
•Build strong relationships with internal and external stakeholders.
•Present campaign performance and chair regular update meetings.
• People manage and develop junior marketing team members.
•Oversee campaign coordinators, balancing strategy with day-to-day delivery.
•Manage budgets, timelines and forecasting processes.
•Support wider marketing and organisational objectives.
•Provide event support as required, including occasional weekend work.
•Undertake additional duties as directed.
Skills and Experience:
- B2C marketing experience ideally within the Leisure and/or Health industry.
- Highly organised, with the ability to manage multiple projects simultaneously.
- Experience delivering high-pressure events and product launch campaigns.
- Strong commercial and analytical mindset.
- Skilled presenter with excellent written and verbal communication skills.
- Proven team leadership and stakeholder management experience.
- Calm under pressure, deadline-focused and detail-oriented.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
This is an exciting opportunity for an Assistant Community Shop Manager to play a key role in supporting the successful operation and growth of our Hythe Community Shop. You will help drive commercial performance, nurture strong local community relationships, and create a welcoming, motivating environment for volunteers and customers alike. This role offers the chance to shape the shop’s impact, develop your retail and people‑leadership skills, and contribute to the wider mission and values of Family Action.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Salary: £29,500 - £37,000
Contract: Permanent
Location: Hybrid - One day per week in Barkingside office.
Closing date: 8th April
Benefits: Flexible working, 26 days annual leave with option to buy 5 additional days, Up to 6% pension contribution, enhanced maternity & adoption pay
We are delighted to be partnering with a national children’s charity as they look for a Supporter Services &?Fulfilment Executive to join their team. This is an exciting opportunity to join a highly collaborative Supporter Care, Services & Compliance team whose work ensures that all supporters receive exceptional stewardship.
This role sits at the heart of their fundraising operations, working extensively with Fundraising, Marketing, Brand and other internal teams to ensure the smooth running of all end?to?end processes that support campaigns, events, appeals and gaming products. You will be instrumental in making sure supporters have seamless, positive experiences by overseeing fulfilment, data processes, third?party suppliers and operational systems that underpin fundraising activity.
As the Supporter Services & Fulfilment Executive, you will need:
- Significant experience managing third?party suppliers in a charity or commercial environment
- Experience of stock control, warehousing or fulfilment services
- Experience working with CRM systems (e.g., Salesforce) and online/web?based fulfilment platforms
If you would like to discuss this role with us please contact us and quote the reference 2919JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency, using extensive sector knowledge to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector—you can read more about our commitment to diversity on our website.
We take a relationship?led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Content and Development Officer to join our friendly and supportive team for a 12 month (maternity cover) contract.
About us
The Carer Services team is responsible for developing and delivering a portfolio of products and services targeted at carers, employers and service providers. This includes providing resources for Carers UK’s Employers for Carers business forum and managing our employer benchmarking scheme, Carer Confident. You can read more about Employers for Carers and Carer Confident on our website.
About you
The person in this role will collaborate across teams and provide research and project support to our team; support development and delivery of content on our digital platforms and manage the application and accreditation process for Carer Confident.
You’ll have excellent customer service and relationship management skills as well as good organisational skills. Good knowledge of CRM systems and IT packages and systems is a must have and you’ll also have strong writing and research skills.
During this 12 month contract you’ll learn more about Carers UK and develop your understanding of unpaid carers and the challenges they face. You can also expect to develop your research, project management and customer service skills.
This is a hybrid role, with an expectation to attend our office at least one day a week.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us.
The closing date for applications is 12pm, Friday 27 March.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
In this role, you’ll develop and align content to achieve two core aims: raising Bible confidence among Christians and engaging the spiritually open with the Bible in meaningful, accessible ways.
As Content Manager, you’ll lead a multi‑disciplinary team including a Creative Specialist, Editorial Assistant and Copywriter, playing a central role in shaping and delivering impactful content. You’ll work with the Head of Marketing to develop briefs that turn organisational goals into actionable content strategies and collaborate with colleagues to deliver and distribute that content effectively.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date is 12 April 2026, first round interview date 20 April 2026 (online) and second-round interview date 29 April 2026 (Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Philanthropy Manager
Reporting To: Head of Philanthropy & Special Events
Salary Range: £45.000 - £50.000
Contract Type: Permanent
Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.
Working days/hours per week: 35 per week, 9am – 5pm
Requirements: We can only employ applicants who currently have the right to work in the UK.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Nurturing high-value relationships with major donors to maximise support to drive growth in income targets.
Duties & Responsibilities
- Build relationships with a portfolio of prospective major donors, understanding philanthropic motivations and tailoring opportunities for engagement to inspire major gifts
- Leading the creation of new product ideas to encourage repeat, sustainable, mid-level gifting
- Foster a deep understanding of the charity work and strategy, including the regional network, to enable value adding support of frontline charity visits and tours
- Develop innovative and personalised stewardship plans to deepen donor relationships
- Develop compelling written communications, including emails, proposals, and reports to showcase the impact of donor support
- Work with colleagues across the Fundraising function to maximise cross over opportunities between income areas
- Staying up to date with trends and data form the charity sector to optimise donor experiences and identify new opportunities
- Maintain accurate records of donor interactions and consistently update cultivation plans
- Actively participate in budget setting and quarterly forecasting
- Ensure compliance with Funding Regulations and GDPR
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Surrey Quays.
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Service Desk Manager
Permanent, Full Time, Hybrid working
Location: This role can be based in any of our UK offices (Cardiff, Edinburgh, London, or Warrington).
Salary - £48,576 for Cardiff, Edinburgh, or Warrington. £53,459 for London (including London allowance)
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About Us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
This critical role leads our Service Desk in delivering responsive, high-impact second and third-line support across our core systems, applications and hardware.
You'll champion clear, consistent processes that empower Helpdesk Analysts to resolve more issues at first contact, building a culture of continuous learning, collaboration and shared problem-solving. Acting as a senior escalation point for complex technical challenges, you’ll drive improvements to system stability, service quality and user satisfaction, while ensuring colleagues from around the world (including those working in French or Spanish) receive timely, thoughtful and effective support.
At its heart, this role shapes a support function that is proactive, knowledgeable, and always focused on maximising organisational impact.
About you
You'll bring strong hands-on experience with Microsoft Windows environments and enterprise-level administration, with the ability to diagnose and resolve complex, multi-system issues at second-line level and beyond. With well-developed communication skills, you're confident supporting colleagues at all levels and are comfortable working within ITIL-aligned service management practices.
You'll have experience leading or guiding technical teams, ideally across multiple locations, and a deep understanding of modern Microsoft technologies, service desk tools, and the realities of providing dependable support in a busy environment.
Knowledge of ITIL, Microsoft 365 administration, infrastructure fundamentals or IT project methods would be a bonus, as would experience supporting teams in development or international settings.
Please see the role profile for a detailed breakdown of the skills, knowledge and experience required for this role.
Further Information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Community Integrated Care and help shape the future of social impact.
We’re looking for a Senior Communications and Marketing Manager to lead the marketing and communications of our specialist Partnerships and Communities function.
In this strategic position, you’ll join a specialist team that designs programmes that transform lives and challenge inequality, collaborating with iconic brands, innovators, and influential public figures. This is a unique opportunity to drive campaigns, projects and partnerships that create societal change.
This is a full-time permanent role with national travel and regular / weekly presence required in our head office in Widnes, so the ideal candidate will be based within an hour’s commute of Widnes.
What is "The Deal" for you?
- Transformative work: You’ll work with our portfolio of exceptional partners, including British Cycling, Rugby Football League, Lawn Tennis Association and RSPB, and high-profile brands and public figures, in a team that have been named ‘Care Innovators Of The Year’.
- Flexibility: Work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two (there is a requirement to travel to our head office at least once a week).
- Development: We'll work with you to develop your career, in an incredible role where you’ll build skills and experience working with exceptional people and brands.
- Pension and benefits: contributory pension scheme, retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award-winning charity that is dedicated to ensuring that people who draw on social care can live the Best Life Possible.
You’ll take ownership of the communications and marketing requirements for our Partnerships and Communities portfolio, ensuring every project has a clear, impactful marketing strategy. From developing inclusive campaigns and activations, to building new relationships, products and partnerships, you’ll be at the heart of promoting our work and growing our influence.
You’ll work in close collaboration with our award-winning Communications and Marketing function to ensure your strategies align with, and complement, our overarching communications strategy, vision and corporate brand. By coordinating with our PR, Social Media, and Marketing teams, you’ll drive consistency and cohesion through the Partnerships and Communities programmes, helping us amplify our message and strengthen our impact.
Key Focus Areas
- Supporting partnership, funding and supporter growth and retention by working with the Partnerships Development Manager to develop partnership strategies and materials (e.g., pitches, proposals, content, impact reporting), and track/evaluate partnership activity to evidence impact and attract new support.
- Commissioning and managing the creation of accessible and effective assets (e.g. presentations, toolkits, social content, video) that are used in the delivery and implementation of a wide variety of programmes and campaigns, across diverse themes. This will involve close collaboration with the Senior Programmes Design Manager and our partners.
- Developing and overseeing integrated marketing and communications plans for the programmes and campaigns – considering objectives, audiences, channels, timelines and KPIs - in close collaboration with Community Integrated Care’s in-house internal and external Marketing and Communications team and operational colleagues, and our partners, to ensure that we reach and empower our target audiences.
- Identifying, delivering and collaborating on profile-raising activations with partners (e.g., events, co-branded campaigns, ambassador activity, PR opportunities) that celebrate the charity, extend reach, and support a more inclusive society, working with Community Integrated Care’s external communications team – including PR and Media, Social Media, Policy & Public Affairs and Design specialists.
Our Ideal candidate:
- Degree-qualified in Marketing, Communications, or related field.
- Proven experience in content creation, media relations, and digital marketing.
- Strong track record in strategy design, project management, and inclusive marketing.
- Skilled in copywriting, data analysis, and creating engaging presentations.
- A creative, detail-focused professional who thrives in a fast-paced environment.
- Passionate about social inclusion, community development, and making a positive impact.
Why join us?
- Be part of a charity that’s changing lives through innovative social impact programmes.
- Work on high-profile campaigns with partners, ambassadors, and influencers.
- Enjoy opportunities for professional growth, coaching, and development.
- Make a tangible difference in communities across England and Scotland.
Ready to lead impactful campaigns and help us create a better world?
Apply today and be part of something extraordinary.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Director of Charitable Impact is a senior leadership role responsible for defining, driving, delivering (operating), and evidencing Ben’s charitable impact. The postholder will lead the strategic and operational delivery of health, wellbeing, and support and specialist services, ensuring the charity demonstrably improves lives while strengthening its position as a credible, trusted health and wellbeing charity and thought leader for the automotive community.
Job Title: Director of Charitable Impact
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Home Based, UK (with regular travel)
Salary: c. £80,000 – £90,000 per annum + £5,000 car allowance
Reports to: Chief Executive Officer
Direct Reports: Support Services Lead and Specialist Services Lead
This role combines strategic leadership, operational performance, service innovation, impact measurement, and external influence to ensure Ben delivers meaningful, measurable, and visible outcomes for those who need it most.
Key Responsibilities
Strategic Leadership & Impact
- Lead the development and delivery of Ben’s Charitable Impact Strategy aligned to organisational vision and priorities.
- Ensure the charity delivers clear, measurable, and demonstrable outcomes for individuals, families, and the wider automotive workforce.
- Embed an outcomes-driven culture focused on evidence, learning, and continuous improvement.
- Translate strategy into operational delivery plans, KPIs, and impact frameworks.
Service Delivery & Operations
- Oversee the effective delivery of all charitable programmes and services, ensuring they are high quality, accessible, safe, and impactful.
- Drive service innovation to meet emerging health, financial, and social wellbeing needs across the automotive sector.
- Ensure services are delivered efficiently, sustainably, and in line with regulatory, safeguarding, and quality / clinical governance standards.
- Use insight and data to inform service design, resource allocation, and performance improvement.
Health & Wellbeing Leadership
- Lead Ben’s evolution into a recognised, credible health and wellbeing charity for the automotive industry.
- Ensure services reflect best practice in mental health, physical wellbeing, financial resilience, and social support.
- Build partnerships with health, wellbeing, and sector specialists to strengthen service quality and credibility.
- Champion prevention, early intervention, and whole-person health and wellbeing approaches.
Impact Measurement & Evidence
- Develop and embed robust impact measurement, evaluation, and reporting frameworks.
- Ensure the charity can clearly demonstrate social value, outcomes, and return on investment to stakeholders.
- Lead production of impactful insight, data, and evidence to inform decision-making and external positioning.
- Strengthen the charity’s ability to use evidence to attract funding, partnerships, and sector influence.
Thought Leadership & External Influence
- Position Ben as a leading voice on health and wellbeing in the automotive industry.
- Develop insight, campaigns, and sector engagement that raise awareness of issues affecting automotive people.
- Represent Ben externally with credibility and authority across industry, health, and charity sectors.
- Contribute to policy, research, and sector dialogue to influence positive change.
Leadership & Culture
- Provide inspiring leadership to multidisciplinary teams, fostering a high-performance, values-driven culture.
- Build organisational capability in impact, service delivery, and wellbeing.
- Promote collaboration across the organisation, particularly with fundraising, engagement, and communications.
- Lead through change, ensuring services evolve with need and strategy.
Governance & Risk
- Contribute to Executive Team leadership, organisational strategy, and governance.
- Ensure services operate within legal, regulatory, and safeguarding frameworks.
- Manage operational and reputational risk relating to service delivery and impact.
Person Specification
Experience
- Significant senior leadership experience within the charity, health, social impact, or related sector.
- Proven track record of delivering measurable social impact and leading outcome-driven services or programmes.
- Experience of overseeing complex service delivery / operational functions.
- Demonstrable success in leading organisational or service transformation.
- Experience developing impact measurement, evaluation, or evidence frameworks.
- Experience influencing external stakeholders and building credibility within a sector or field.
- Experience leading and developing high-performing, multidisciplinary teams.
Knowledge & Understanding
- Strong understanding of physical and mental health and wellbeing, psychology and emotional wellbeing, prevention, and whole-person support.
- Knowledge of impact measurement, social value, and outcome frameworks.
- Understanding of safeguarding, quality, and regulatory considerations in service delivery (e.g. clinical governance requirements).
- Insight into the challenges affecting working people and communities (financial, health, social).
- Understanding of the charity sector, charity governance, and funding environment (desirable).
- Awareness of the automotive industry or willingness to quickly develop industry insight.
Skills & Capabilities
- Strategic thinker with strong delivery focus — able to translate vision into measurable outcomes.
- Operationally strong with ability to drive performance, quality, and improvement.
- Evidence-driven and analytical, able to use insight and data to shape decisions.
- Credible and influential communicator, internally and externally.
- Strong leadership presence with ability to inspire, engage, and lead through change.
- Collaborative and partnership-oriented.
- Strong judgement, integrity, and commitment to safeguarding and ethical practice.
Personal Qualities
- Passion for improving lives and delivering meaningful social impact.
- Purpose-driven, values-led, and mission aligned.
- Resilient, adaptable, and outcome focused.
- Curious, forward-thinking, and committed to learning and innovation.
- Empathetic and people-centred in approach.
Key Relationships
- Chief Executive and Executive Team
- Service Delivery and Impact teams
- Fundraising, Marketing & Communications teams
- Trustees and Board Committees
- External partners / organisations including automotive stakeholder or employers, health and wellbeing, welfare and charity, etc.
Success Measures
- Clear, demonstrable improvement in measurable charitable impact.
- Strong, high-quality, accessible health and wellbeing services.
- Recognised credibility as a health and wellbeing charity for the automotive industry.
- Robust impact evidence used to inform strategy, funding, and influence.
- Positive service outcomes, reach, and stakeholder confidence.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
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Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.