Product jobs

Location:

Hybrid (2 days p/w at our Old Street office)

Role Status:

Full-time, 37 hours per week

Closing Date:

6 Sep 2026 - We reserve the right to close the advert early should we receive a suitable number of applications or appoint a candidate. Early applications are encouraged.

The Membership Executive plays a key role in delivering excellent membership and customer services across CIHT.

The postholder will provide efficient and effective operational support throughout the membership lifecycle, including member enquiries, applications, renewals, upgrades, data management, customer support and communications.

They will act as a professional and responsive first point of contact for members, prospective members, customers, volunteers and other stakeholders. Working collaboratively across the Membership & Member Services team and wider organisation, the postholder will support activities relating to membership growth, retention, engagement, volunteer support, education, learning, communications and service improvement.

The role will contribute to ensuring members and customers can easily access the information, support, products, services and opportunities available through CIHT.

The postholder will be expected to work flexibly across Membership & Member Services activities, supporting evolving organisational priorities and helping to deliver a positive, consistent and high-quality member and customer experience.

PLEASE CLICK THE "REDIRECT TO RECRUITER" BUTTON FOR THE FULL JOB DESCRIPTION

Do you want to be part of an ambitious committed giving team to raise vital funds for the work of Great Ormond Street Hospital (GOSH)? Join us to deliver one of the sector’s largest regular giving programmes through working on engaging and successful campaigns.
 

Great Ormond Street Hospital Charity is currently hiring for two Fundraising Executives to support the delivery of the Committed Giving programme. One of these roles focuses on delivering acquisition through digital, DRTV and offline channels. The other role focuses on supporter retention delivering digital, phone and mail stewardship campaigns. 

Both roles are responsible for supporting the day-to-day delivery of campaigns and work on key projects across the team.
 

Salary 
 

The salary for this position is £34,563 per annum and we operate a hybrid working model of a minimum of 2 days per week in the London office.  
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.  

Key Responsibilities

• Delivering key campaigns across committed giving, regular giving, lottery and new product develop with a focus on either acquisition or retention
• Supporting the delivery of campaigns through campaign briefs, timings plans, and KPIs against budgets – primary across digital, DRTV, and telephone.
• Working with third-party agencies to deliver day-to-day campaign activity
• Providing project and administrative support across the team, including tracking income and expenditure, managing campaign results, and improving processes.

Skills, Knowledge and Expertise

• Understanding of direct marketing or committed giving across multiple channels.
• Strong project management and campaign management skills.
• Ability to develop strong working relationships with internal and external stakeholders.
• Ability to manage multiple projects and admin tasks at once.
• Experience of tracking and reporting on performance.

 Please refer to the full job descriptions below for more information. 
 

About the team 
The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/regular donors. The team work across 3 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), and Retention (Stewardship).  

The Acquisition team is responsible for the recruitment of new regular givers and lottery players, through digital, DRTV, and other offline channels. 

The retention team is responsible for the ongoing stewardship and engagement of over 300,000 donors, ensuring that supporters are inspired to give for many years. 
 

The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. 

DBS - note a basic DBS check is required for this role.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

Brief role description

The Salesforce Administrator (Mid-Level) will work closely with the Salesforce Manager, providing guidance to stakeholders and contributing to the ongoing evolution of our CRM.

A key part of this role is educating users and sharing best practices, helping colleagues understand how Salesforce works, what good looks like and how to get the most out of the platform.

Who we're looking for

We are looking for a capable professional with hands-on experience using Salesforce and its core products. You will need to have an understanding of their function and relationships along with excellent troubleshooting, problem-solving, analytical and reporting skills.

You will be confident and have excellent communication, interpersonal and influencing skills, enabling you to interact effectively with colleagues at all levels. You will also have strong documentation habits, attention to detail and be able to balance strategic thinking with daily operational needs. 

The ideal candidate will hold a Salesforce Administrator Certification, familiarity with API-based integrations or middleware, such as Zapier and experience with Agile/Scrum environments. 

Interested? Want to know more about the Charity? Check out our website.

Eager to know more about the role? Have a look at the Job Description. 

What's in it for you? Check out our Benefits.

Have we convinced you to apply? If so, submit your CV by Monday, 31 August 2026.

Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

The recruitment process for this role consists of three stages: an initial virtual interview via Microsoft Teams, followed by a practical assessment to be completed in the candidate's own time and a final face-to-face interview at the Forces Employment Charity Head Office in London.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.

This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.

About the role

This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.

Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.

Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.

Key responsibilities

• Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
• Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
• Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
• Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
• Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
• Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
• Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
• Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
• Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
• Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
• Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.

Supporter Engagement Manager

£38,709pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Please note, this is a fixed-term role linked to a maternity cover, ending no later than June 2027. Due to the nature of the contract, it may end earlier if the substantive postholder returns sooner than expected, subject to the notice arrangements set out in the contract.

Join us at WWF-UK – Supporter Engagement Manager

About the role

We’re excited to be recruiting a Supporter Engagement Manager to help WWF-UK build stronger, longer-lasting relationships with our supporters.

Sitting within the Supporter Retention team, you’ll help shape and deliver supporter journeys for some of WWF-UK’s key regular giving products, including Junior Adoptions and Go Wild Junior Membership.

You’ll be responsible for planning and delivering engaging supporter communications across digital, direct mail, telemarketing and other channels, making sure every interaction feels relevant, valuable and connected to the impact of our work.

Working closely with the Senior Supporter Engagement Manager, Supporter Engagement Editor and colleagues across digital, content, supporter care and fundraising, you’ll help develop campaigns and journeys from initial idea through to delivery, evaluation and improvement.

You’ll use insight, data and supporter feedback to understand what is working, identify where journeys can be improved and test new approaches that strengthen engagement and retention. You’ll also keep an eye on trends, competitor activity and new opportunities, helping WWF-UK continue to evolve its fundraising products and supporter experience.

This is a varied, hands-on role combining campaign management, content development, digital engagement, supplier management and performance analysis. You’ll coordinate activity across internal teams and external partners, manage budgets and timelines and make sure campaigns are delivered to a high standard.

You’ll also have the freedom to spot opportunities to surprise and delight existing supporters, creating timely and engaging moments that help strengthen their connection with WWF-UK.

We’re looking for someone who is organised, curious and motivated by understanding what makes supporters engage and stay connected. You’ll be comfortable managing detail and deadlines, working collaboratively across teams and using insight to continually improve the supporter experience.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience working in fundraising, marketing, supporter engagement or a related area

· Experience planning and delivering direct marketing or supporter communications campaigns across more than one channel

· Experience working with digital marketing or digital supporter journeys

· Strong project management and organisational skills, with the ability to manage campaigns from planning through to delivery and evaluation

· Experience using data, insight or campaign results to assess performance and improve future activity

· Good numerical and analytical skills, including experience working with budgets, targets or KPIs

· Strong written and verbal communication skills, with the ability to work confidently with colleagues, suppliers and partners

· Experience coordinating input and feedback from different teams and stakeholders

· Experience working with external agencies, suppliers or production partners

· Strong attention to detail, with the ability to manage multiple deadlines and priorities effectively

· Experience working with CRM systems, databases or similar tools

· Ability to work independently, use initiative and identify opportunities to improve supporter journeys or ways of working

· Understanding of the importance of delivering a consistent, high-quality supporter experience

· Ability to work collaboratively and build strong relationships across teams

Desirable

· Experience working specifically within charity fundraising or supporter retention

· Experience delivering campaigns across direct mail, email, telemarketing and digital channels

· Experience developing or improving regular giving, membership or subscription products

· Experience working with print production and fulfilment

· Experience developing content or briefing creative work for supporter communications

· Experience testing and optimising digital journeys or communications

· Experience monitoring supporter or customer retention

· Knowledge of relevant fundraising, data protection and marketing regulations

· Experience supporting or coaching colleagues

· Experience representing an organisation through external fundraising or marketing networks

· An interest in WWF-UK’s work and a commitment to our mission

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 23/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

Community fundraising is at the heart of Lily's success. Every year, hundreds of families, friends and local communities come together to raise funds in support of loved ones affected by mitochondrial disease. Alongside this, we're beginning to grow our Individual Giving, Regular Giving and Legacy fundraising programmes, helping more people support Lily in ways that suit them.

As we continue to grow, we're looking for someone who can build strong relationships with our supporters, help bring fundraising ideas to life and ensure everyone who chooses to support Lily has an outstanding experience.

About the role

This is a varied and rewarding role supporting the delivery of Lily's community fundraising and individual giving programme. You'll be the main point of contact for many of our amazing supporters, helping individuals, families and community groups make the most of their fundraising. You'll also play a key role in developing Lily's Teams initiative, which brings together families and friends fundraising in honour or memory of someone affected by mitochondrial disease.

Alongside community fundraising, you'll support the delivery of Lily's emerging Individual Giving, Regular Giving and Legacy fundraising activity, helping to develop and deliver supporter journeys, campaigns and communications that encourage long-term engagement.

Working closely with the Senior Public Fundraising Manager and colleagues across fundraising and marketing, you'll play an important part in helping more people discover, support and stay connected with The Lily Foundation. If you're someone who enjoys building relationships, getting things done and making supporters feel valued, we'd love to hear from you.

Key responsibilities

• Lead the day-to-day delivery of Lily's community fundraising programme, supporting individuals, families and community groups to organise their own fundraising activities.

· Develop and grow Lily's Teams initiative, supporting families and friends fundraising in honour or memory of someone affected by mitochondrial disease with sensitivity, empathy and excellent supporter care.

· Build strong relationships with community fundraisers, providing practical advice, encouragement and fundraising resources to help maximise income and supporter satisfaction.

· Support the planning and delivery of Lily's community fundraising campaigns, appeals and fundraising products, working closely with colleagues across fundraising and marketing.

· Help develop and deliver supporter journeys for community fundraisers, regular givers and other supporters, encouraging long-term engagement and repeat support.

· Support the development of Lily's Individual Giving, Regular Giving and Legacy fundraising activity through campaign delivery, stewardship and donor communications.

· Identify opportunities to grow community fundraising & individual giving income by encouraging repeat fundraising, in-memory giving, Regular Giving and other longer-term ways of supporting Lily.

· Maintain accurate records on the CRM system (Donorfy), ensuring supporter information is up to date and using data to monitor activity and improve performance.

· Prepare regular reports and updates for the Senior Public Fundraising Manager, identifying trends, opportunities and areas for improvement.

· Work collaboratively with colleagues across fundraising, marketing and operations to deliver joined-up campaigns, communications and supporter experiences.

· Represent The Lily Foundation professionally and enthusiastically, acting as an ambassador for the charity and building positive relationships with supporters and partners.

ID: 1861 Senior Website & Digital Content Manager  

Service: Digital Marketing

Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)

Location: Homebased

Hours: Part time, 30 hours per week

We offer flexible working arrangements - please see below for more details.

Contract: Temporary 12 month contract (mat leave)

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.  

Main Responsibilities (for details check the job description and person specification):

· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.

· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives

· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.

· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.

· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.

· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers

Main Requirements (for details check the job description and person specification):

· Extensive experience of website development and management within complex organisations

· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds

· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations

· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance

· Experience of line management

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.

· To learn more about Family Action: Careers

Interviews will likely to take place virtually during the first week of September 2026.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

Prospectus is delighted to be working with our client to help them recruit for an Senior Events Manager (Maternity Cover). Our client is the national charity here for soldiers, past and present, and their families for life.Last year we supported over 75,000 soldiers, veterans and their families through this work including by funding 86 charities, from Combat Stress and Walking with the Wounded to smaller local organisations.

This is a 9-month part-time maternity cover contract, requiring 21 hours of work per week. The pro-rated salary for this role is £28,005 per annum. The postholder is expected to work from their offices in Victoria a minimum of 3 days every 2 weeks.

The postholder will coordinate the delivery of event plans across the fundraising products and London Marathon income stream on a pan-Charity basis, meeting strict deadlines and budget requirements to achieve efficiency and productivity from the income stream. You will be working in collaboration with the Assistant Director of Operations and the Assistant Director of Central Events and High Value Relationships.

The ideal candidate will be an experienced and proven event manager, adept at synchronising activity, managing and allocating resources, and delivering expected outcomes to time, budget, and specification. They are looking for someone with excellent written and oral communication skills.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Salary: £43,082 per annum plus opportunity to earn up to 5% performance related pay

Contract: Full-time, permanent

Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for an experienced individual to join our Homeownership Services team and manage the day-to-day functions of homeownership services and transactions. You will provide a highly proactive and customer-focused resales and staircasing service, which will include remortgages, probate enquiries, freehold/leasehold disposals, solicitor enquiries, lease extensions/variations, and repossessions/forfeitures.

With proven experience and working knowledge in property transactions, residential conveyancing and a variety of homeownership products and current housing legislation, you will have a proven track record of providing customer service to a range of customers in a housing environment, along with good administration and IT skills and good planning and organisational skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website via the apply button.

Closing date: 23:59 on Tuesday 25 August 2026

Interviews will be held in person at our offices in Hale Village on Wednesday 2 September 2026

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.

Network and Impact Manager
Location: London/Hybrid (London Bridge office, 2 days per week in office) Salary: £41,000–£44,000 Contract: 18 month fixed term

For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to our network of over 6,000 charities, community groups, foodbanks and schools. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.

Our Values
We work with kindness, togetherness and integrity, and drive innovation.

The Opportunity
We are seeking an adaptable, enthusiastic self-starter to join our dynamic and passionate team with responsibility for truly understanding the needs of our network and how we can best support them with essential products to help people live well.

This role will represent the voice of our network and the end users they support, developing and implementing strategies at In Kind Direct to increase value and engagement, and strengthen our social impact together.

Key Responsibilities

Insight and Evidence
· Represent the voice of our network and the end-users they support in our planning, evaluations and decision-making
· Lead on network insights gathering, data analysis and visualisation, and interpreting findings into conclusions and recommendations, using for example, surveys, CRM data, Network Ambassador online meetings and Network Insights Panel consultations
· Proactively contribute to improvements in the customer journey for network partners – from registration through to fulfilment
· Support our collaborative ways of working with the VCSE sector and other infrastructure organisations to meet immediate need, deepen impact and support longer-term solutions
· Help scope, test and implement CRM enhancements to improve how we gather insights and measure impact
· Source, analyse and share relevant external social research and sector intelligence to help ensure organisational decisions and programmes are also informed by external insights, emerging trends and best practices

Network Engagement
· Develop and implement strategies to increase network engagement including visits, volunteering, webinars and spokesperson activities, that inspire our network to tell the story of our impact together
· Lead on network recruitment and retention
· Day to day management, evaluation and reporting for funded projects that use insights, research, and partnerships to get the right products to more people through network partners
· Test, implement and embed digital asset management tools and processes
· Act as an ambassador for In Kind Direct at external events
· Line manage the Charity Network Coordinator

Network Support and Communications
· Oversee and help produce a regular newsletter and ad hoc emails to involve the network more in advocacy, impact storytelling and direct action with us
· Oversee and help produce other network communications and content including service emails and FAQs to improve the service they experience from us
· Oversee network registration and renewal processes and comms, and act as a point of escalation for our Customer Service team
· Manage and develop our network compliance policies and processes, safeguarding quality and integrity while driving efficiency and systems-enabled automation. Act as a point of escalation
· Ongoing relationship and community building with network partners, including regular proactive outreach, visits and communications
· Help develop standards for network experience, value delivery and service quality in collaboration with our Customer Service team

What We're Looking For
· Knowledge of the VCSE sector and current challenges, ideally with a pre-existing network
· Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders
· Excellent organisational skills, with the ability to manage multiple projects simultaneously, manage budgets, mitigate risks and meet deadlines
· Proficiency in using CRM systems to manage customer/membership information and generate insights
· Proficiency in using Excel, survey and data analysis tools to generate insights and measure impact
· Some experience of line management of volunteers or paid staff
· Able to work well as part of a team, but also a self-starter that's able to take initiative while working with little supervision
· Numerate with good attention to detail
· Excellent written communication skills
· Understanding of data privacy, protection and consent for marketing and communications
· Being an approachable collaborator at all levels of an organisation
· Aligned with IKD values of kindness, togetherness, integrity, and innovation.
Competences Required of a Manager
· Applies policies in their area and flags risks early
· Supports audits/quality checks as needed
· Encourages others to meet compliance requirements
· Balances risk in decisions with senior support when needed
· Leads projects/teams with clear ownership
· Motivates others and creates a positive environment
· Coaches and develops others; gives clear direction and feedback
· Role models integrity and continuous improvement

Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include:
· Volunteering days
· 28 days holiday each year including 3 days between Christmas and New Year (excluding public holidays)
· An interest-free travel loan
· A generous pension scheme entitlement

We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to Work for Women.

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations.

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations.

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate.
If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don't hesitate to contact us. We'll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to Apply
To apply, please submit your CV and a brief supporting statement (max. 500 words) by 2pm Tuesday 25th August 2026.

Applications submitted without a supporting statement may not be considered.

First stage interviews will take place 2nd/3rd September 2026.
Second stage interviews will take place 10th September 2026.

You may have experience in the following: Network Manager, Charity Partnerships Manager, Community Engagement Manager, Impact and Insights Manager, Stakeholder Engagement Manager, Membership Manager, CRM and Insights Manager, Programme Manager (VCSE), Data and Insights Manager, Charity Relationship Manager, Sector Engagement Manager, Voluntary Sector Partnerships Manager, etc.

REF-230215

Salary: £35,000- £43,000
Location: Southampton (Hybrid – 2/3 days in the office)
Contract: Permanent- full time (open to part-time 4 days pw)
Closing date: ASAP

We are delighted to be working with Southampton Hospitals Charity transforming patient care across the South. They are looking for a creative, data?driven Individual Giving Manager to lead and develop their Individual Giving programme.
You’ll shape multi?channel campaigns, strengthen supporter journeys and drive income across regular giving, one?off appeals, digital fundraising and incentivised giving products such as lottery and raffles programmes. This is a role with real opportunity for development, ideal for someone who wants to build and grow an IG programme with great potential.
To be successful as the Individual Giving Manager, you will need:

• Experience delivering multi?channel IG campaigns
• Confidence to grow regular giving, supporter journeys, upgrades and retention
• Exposure to lottery and raffles fundraising
• Track record of being proactive, organised and comfortable working across teams

If you would like to discuss this role with us please email your CV or contact us and quote the reference 3078MA
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Service Delivery Administration Manager

We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.

Position: 000044 Service Delivery Administration Manager

Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week 

Salary: Circa £33,500 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 13 September 2026

Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams. 

Key responsibilities will include:

• Line management of Service Delivery Administrators, including recruitment, training, support and supervision, creating a positive leadership environment
• Managing performance improvement
• Supporting process improvements and creating efficiencies within the admin hub, including key stakeholders at relevant points.
• Working with Service Delivery Coaches to ensure quality administrative support is provided to commissioned services.
• Contributing to the wider Service Delivery Admin function across Locality Impact

About You

You will have:

• Experience of supporting remote teams
• Excellent communication skills
• Experience of writing and implementing new administration processes
• Experience of building and maintaining relationships with key stakeholders

This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Head of Data

Remote (UK-based) | Full-time - £104,496 + benefits (including 4.5-day week and 11% employer pension)

Do your best work, for the right reasons.

We're looking for a strategic data leader to define Oak's technical data roadmap and data strategy, and shape how we use, govern and open up our data across our products, our AI and the wider education sector. 

You'll lead our data department end-to-end, own data compliance and security, steer our data architecture, and build the open data products and standards that make Oak genuinely useful beyond our own platform. 

This is a leadership role with real breadth and impact, grounded in a mission that matters.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We're a national not-for-profit working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

💡What you'll be doing:

• Develop and manage a high-performing data department, leveraging internal and/or external relationships.

• Lead the development of our data products (AI assets, open educational resources and datasets), collaborating with external partners including DfE Digital to develop high-impact, transparent datasets and standards.

• Manage the data department budget (minimum 6 figures), covering data tooling, cloud infrastructure, and contractor spend.

• Responsible for all decisions relating to the performance and function of the data department.

• Lead on data compliance, including GDPR and related regulation with copyright and third-party rights the priority alongside data protection, through end-to-end systems we can audit and evidence.

• Maintain specialist expertise in data and analytics and be an authority across Oak and more widely across the sector.

• Own the quality and integrity of the AI and algorithms we build, so they are accurate, fair and safe to put in front of teachers and pupils.

• As a member of the leadership team, contribute to the strategy, planning and model the culture of the organisation.

• Deputise for the Director of Engineering and take on other general responsibilities as required.

🌱 What we're looking for

• 5+ years holding responsibility for data and analytics systems across a department, including at least 2 years defining strategy across multiple cross-functional teams.

• Experience of recruiting, developing and managing a high-performing data or analytics team.

• Experience of managing a six-figure budget.

• Experience of building data and AI/ML infrastructure, including training data pipelines, model evaluation, access control and data classification.

• Deep understanding of copyright and content licensing, and of data protection (GDPR and related regulation), with direct experience of owning compliance end to end.

• Experience building public-facing open data products and collaborating with external partners to develop high-impact, transparent datasets and standards.

• Experience of data security practices in a software engineering context, including access control, data classification and incident response.

• Familiarity with modern data stack tooling and the ability to make sound architectural decisions across a data estate.

• A good understanding of education policy and the UK education system (desirable, not essential).

The successful candidate will have a desire to contribute across all areas to ensure Oak's success. You will be comfortable moving quickly and with agility, and be confident working with a range of digital systems (including proprietary ones, as required). You will continually look for ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

💛 Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution, which can be varied as you choose). Please note this is a workplace pension rather than the Teachers’ Pension Scheme.

• A 36-hour working week, with half-days on Fridays or every other Friday off.

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person whole Oak offsites to collaborate, connect, and have fun (with other occasional team events in person)

• A culture that genuinely supports flexibility, autonomy, and trust

🌈 Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. 

If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.

We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.

📌 Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer a few admin questions and some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed, not your CV.

If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.

Interview dates:

• Interview 1: Wednesday, 2 September and Thursday, 3 September 2026

• Final interview: Monday, 7 September 2026

If this sounds like somewhere you could do your life's best work, we'd love to hear from you.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, don't leave it too long to avoid missing out.

We are an equal opportunity employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable