Product jobs

Digital Service Manager

We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.

Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026

About the Role

mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.

Key responsibilities include:

· Managing complex and high-volume digital services, ensuring excellent user support

· Overseeing escalations, priority cases and rights-based requests including GDPR related matters

· Maintaining policies, processes and governance standards across services

· Managing service risk, reporting and compliance with relevant legislation

· Identifying opportunities to improve user experience and service delivery

· Supporting and developing a User Support Officer and working alongside volunteers

You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.

About You

You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.

You will bring:

· Experience managing user-focused digital services

· Strong understanding of GDPR and information rights requests

· Knowledge or experience of Freedom of Information, media law or online community moderation

· Excellent organisational, problem-solving and communication skills

· Experience improving processes and delivering high-quality services

· The ability to work effectively within a remote and geographically distributed team

You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.

About the Organisation

mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.

The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.

Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.

Learning Management System (LMS) Administrator

RIBA North (Liverpool)

Location: Liverpool (Hybrid working, Tuesdays and Wednesdays in the office)

Duration: temporary role for 3 months

Hours: 35 hours per week, 9am - 5pm

Pay: £14.84 per hour plus £1.79 holiday pay per hour

Charity People is delighted to be partnering with RIBA North. This is an excellent opportunity for an organised and detail-oriented administrator to join RIBA's learning team on a 3-month temporary basis during this busy period. You will be supporting the migration to a new Virtual Learning Environment (VLE), you will play a pivotal role in ensuring learning content is accurately transferred, tested, and maintained, while also supporting the delivery of high-quality digital learning programmes.

About RIBA

The Royal Institute of British Architects (RIBA) is a global professional membership body driving excellence in architecture. Through its learning and development programmes, RIBA supports architects and built environment professionals throughout their careers, providing high-quality training, resources and professional development opportunities.

As part of the learning team, you will help ensure a seamless experience for learners during an exciting period of digital transformation.

Key Responsibilities

• Support the migration of learning content into a new Virtual Learning Environment (VLE)
• Build courses and learning pathways within Brightspace
• Upload, organise and maintain learning materials, multimedia content and supporting resources
• Conduct quality assurance checks on migrated courses, identifying and reporting issues
• Maintain migration trackers and support user acceptance testing activities
• Create and maintain courses, catalogues and learner enrolments
• Create product listing pages and configure associated learning products
• Maintain course information, schedules and learning assets
• Work closely with internal teams to ensure learning content is published accurately and on schedule
• Contribute to the continuous improvement of learning administration processes and systems

About You

• Experience in an administrative, coordination or support role
• Experience using a Learning Management System (LMS) or similar digital platform
• Excellent organisational skills and strong attention to detail
• Ability to manage multiple priorities and deadlines effectively
• Strong communication skills and a collaborative approach
• Good working knowledge of Microsoft Office, particularly Excel

Desirable Experience

• Experience using Brightspace or another VLE/LMS platform
• Experience creating or maintaining online learning courses
• Experience uploading and managing digital learning assets and multimedia content
• Experience working within learning and development, education, training or membership organisations

This role would suit an experienced administrator who enjoys working with digital systems, has a strong eye for detail, and is keen to contribute to a significant learning technology project within a respected professional body.

How to apply:

Please submit your CV as soon as possible to be considered for this opportunity.

Interviews will take place via Microsoft Teams on a rolling basis, with a view to making an appointment as quickly as possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Curation Officer (Maternity Cover)
Hours: Full-Time
Contract: Fixed Term Contract (1 Year Maternity Cover)
Salary: £30,500 per annum, plus Into Film Benefits
Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office.

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Bristol, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.

Role Summary

The main function of the curation officer is to support the curation and wider team’s administrative and curatorial needs. The officer manages enquiries and runs team project management and evaluation systems whilst also contributing meaningfully to the production of curation content and associated educational resources, in line with Into Film’s Programming Policy across Into Film’s BFI-funded programme strands (Teaching With Film, Careers and Progression, and Young Creatives) plus additionally funded work and projects as they arise.

Main Responsibilities

• Support the licensing, acquisition and curation of content for Into Film’s platforms, resources and other places as required across Into Film.
• Maintain the Into Film+ pages by proofreading content, uploading film entries and associated resources, sourcing and cropping images for the Into Film website, and ensuring all records are accurate.
• Contribute to the creation and uploading of curation team editorial content including but not limited to writing film/moving image blurbs, blogs, film lists, highlights.
• Support the curation and wider team with administrative tasks including scheduling meetings, taking accurate minutes, managing curation content for Into Film, and undertaking any other tasks required to support the smooth running of the team.
• Adhere to Into Film’s curatorial policy and EEDI principles across the team’s work.
• Research and select film/moving image highlights for use in educational resources and across Into Film programmes.
• Respond directly to requests for film recommendations both externally and internally.
• Assist with the development, research and writing of supporting materials and resources.
• Contribute to Into Film’s objectives by viewing films and other moving image, attending screenings and festivals as required, provide curatorial feedback to Into Film teams.
• Provide curatorial advice and guidance around key dates in the Into Film calendar including but not limited to Black History Month, Anti-bullying Week, World Book Day, Safer Internet Day, Mental Health Awareness Week, and Pride Month.

General Responsibilities

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.
• Any other reasonable duties assigned by Into Film.

Person Specification

Minimum Requirements:

• A broad knowledge of film, including British, Independent, Specialised and Heritage film.
• Experience of writing about film, ideally for 5–18-year-olds and educators.
• Awareness of the role of curation in supporting UK schools, including an understanding of why EEDI principles are essential to this work.
• An excellent eye for detail and experience of managing databases, content management systems and general administration tasks
• An understanding of the educational value of film/moving image and the ability to communicate this to educators, young people, the film industry and the Into Film team.
• A love and knowledge of film.

Desirable:

• At least one year of working in a film exhibition environment.
• Awareness of the complexities around acquisition and licencing and a willingness to learn more.
• Familiarity with the Microsoft Office suite.

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours.

We also offer a range of staff benefits and perks, including:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 5:19pm, Thursday 20th August 2026 (BST)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Are you passionate about designing fair, valid and engaging assessments that make a real difference to learners?
 
Do you have experience working within an Awarding Organisation and a strong understanding of assessment design principles?
 
 
TPP Recruitment is supporting a growing awarding organisation to recruit an Assessment Developer (Design). This is a newly created role within an expanding product and development team, offering the opportunity to play a key role in shaping assessments, particularly within apprenticeship and end-point assessment programmes. The role is fully remote and offers excellent benefits, professional development opportunities and the chance to contribute to meaningful qualifications that support learner success.
 
 
Salary: £27,400 - £32,490 per annum, depending on experience
Employment type: Permanent
Working arrangements: Fully remote
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous pension scheme with 14.5% employer contribution
• 30 days annual leave, plus bank holidays
  • Additional company closure days between Christmas and New Year
• Ongoing professional development and learning opportunities

 
 
About the Organisation
 
This established awarding organisation designs and delivers qualifications that support learners, educators and employers across a range of sectors. Following continued growth and investment in its development function, the organisation is expanding its team and creating new opportunities for assessment professionals who are passionate about quality, innovation and learner-centred design.

About the Role
 
As an Assessment Developer (Design), you will be responsible for designing, developing and maintaining high-quality assessments that meet regulatory requirements and accurately measure qualification outcomes. Initially, a significant focus will be on apprenticeship and end-point assessment design.
 
Working closely with subject matter experts, assessment specialists and internal stakeholders, you will develop assessment strategies, create assessment materials and support the continuous improvement of assessment products.

Key Responsibilities
 

• Develop assessment models, blueprints and assessment strategies
• Design and quality assure assessment materials, tasks and mark schemes
• Create assessments across multiple formats, including digital assessments
• Ensure assessments meet regulatory requirements and quality standards
• Support pilot testing and evaluation of assessment materials
• Analyse data and feedback to improve assessment validity and performance
• Develop marking guidance, exemplar materials and standardisation resources
• Collaborate with subject experts, reviewers and assessment teams
• Contribute to continuous improvement initiatives and assessment innovation
• Monitor developments across the assessment and qualifications landscape

 
 
Skills / Experience Required
 

• Experience working within a UK Awarding Organisation
• Strong understanding of assessment theory and assessment strategy design
• Experience designing assessments and assessment methodologies
• Knowledge of current qualification and assessment reforms
• Excellent written communication and content development skills
• Strong analytical and project management skills
• Excellent attention to detail and quality assurance skills
• Experience designing apprenticeship or end-point assessments (highly desirable)
• Assessment-related qualifications (highly desirable)
• Experience using online assessment platforms and digital tools would be beneficial

 
 
To Apply
 

• Please submit your cover letter and CV outlining your relevant experience and interest in this opportunity

 
 
Interview Process
 
The selection process will consist of:
 

1. Online digital skills assessment
2. First-stage online panel interview
3. Role-related task
4. Second-stage online panel interview

 
Interviews are expected to take place during August and early September 2026.
 
 
Deadline
 

• Friday 14th August 2026
  • Applications will be reviewed as they are received, so early applications are encouraged.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve because of the generosity of our supporters.

As we prepare to celebrate our 135th anniversary, we're investing in our income generation team and are now looking for an experienced Events & Community Fundraising Manager to help shape the next stage of its development.

You will lead an established portfolio of fundraising activities, building on the success of our events portfolio such as Family Fun Day and Santa Paws, whist growing participation in challenge events and developing new community fundraising opportunities across the West Midlands.

Working closely with the Head of Income Generation, you'll lead our events and community fundraising programme, line manage our Community Partnerships function and play a key role in developing one of the charity's most important income streams.

About You

We're looking for someone with experience in events and/or community fundraising who enjoys working with people and creating new opportunities.

You will be organised, able to manage competing priorities and comfortable taking responsibility for your own work. You will enjoy developing relationships with supporters, community groups and colleagues, and won't be afraid to try new ideas if they have the potential to grow income or improve our supporters’ experience.

You will recognise the importance of delivering an excellent experience for our supporters and understand the role that events and community fundraising play in helping Birmingham Dogs Home achieve its ambitions.

In return, we offer:

• Two weeks' free dog boarding
• 25% discount on veterinary treatment
• Free on-site parking
• Life assurance
• BHSF Health Plan
• Employee Assistance Programme
• Pension contribution
• Ongoing CPD and development opportunities

If you're looking for a role where you can make a genuine difference, we'd love to hear from you. 

About the role

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.

You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects.

This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.

Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.

You will be involved with flagship events and campaigns such as the globally recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.

You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.

With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.

We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.

Main Purpose of Job

This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.

You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.

Additionally, the post holder will have the opportunity to further develop their skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.

You will be involved with flagship events and campaigns such as globally-recognised Baby Loss Awareness Week, award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.

You will draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.

We are looking for someone who has an eye for detail, able to manage

their time effectively and ensure the highest supporter experience. The

role will also provide support to colleagues within the Income &

Engagement Department to optimise income and awareness raising

activities.

 

Key Responsibilities

Partnerships & Supporter Care

• Assist in maintaining relationships with new and existing partners, donors

and stakeholders.

• Provide excellent account management of Sands’ small Charity of the

Year and other corporate partners (as a guideline those giving up to

£20,000)

• Support Partnerships Team to achieve and grow overall team budget

and support wider partnership portfolio.

• Act as a key point of contact for partner enquiries and actively solicit

donations and/or partnership opportunities.

• Ensure that approaches and donations are responded to, and thanked,

in a timely manner.

• Support delivery of corporate-specific appeals, campaigns and events.

• Deliver well managed and well-developed partnership stewardship and

communications.

• Act as a champion to inspire and motivate supporters to fundraise and

raise awareness of Sands, and attend meetings and presentations as

required.

• Collate and provide engaging and dynamic partnership content for

supporter resources, newsletters and mailings.

• Maintain ongoing communications by telephone and email, building

relationships with fundraisers and potential donors, ensuring each

individual is appropriately stewarded to maximise supporter experience.

• Maintain appropriate contracts or letters of agreements for donors and

partners as required.

• Support the Partnerships Team in the management of other partnerships

through specific initiatives, such as events support and employee

volunteering as required.

• Undertake due diligence in line with Sands’ Ethical Policy and robust

vetting criteria.

• Work closely with colleagues to ensure Supporter Care work is kept up to

date and that the service we offer is the best it can be. Administrative and

Database Management

• Support the Partnerships Team to maintain accurate records and timely

reports in the charity CRM and shared drive, in compliance with data

protection legislation and best practice.

• Work closely with project and finance teams to gather information,

maintain high standards of accuracy at all times to ensure partnerships

and finance data management including tracking and invoicing.

• Effectively monitor partnership activity and finances, ensuring accurate

gift processing and support the Strategic Partnerships Manager with

timely income, expenditure and quarterly KPI reports.

• Assist in partnership activities, deliverables, and ensuring internal and

external deadlines are met.

• Support the Partnerships Team’s communication and engagement plans,

collating dynamic social media content and scheduling, and supporting

cross-team projects like case study work, campaign activity and new

corporate fundraising products.

• Assist in partnership volunteering, events, meetings and workshop

coordination. Including logistical support such as venue bookings,

attendance tracking and evaluations.

 

Cross-team working

• Contribute to the wider team’s efforts in fundraising, marketing and

project coordination.

• Work closely with all colleagues in the Income & Engagement

Department to seize cross team opportunities to increase income and

awareness and to develop appropriate products and engagement tools.

• Liaise with other Sands internal teams as necessary in the preparation of

proposals, meetings, reports and communications to companies.

• Provide support to fundraising colleagues when needed to maintain

excellent supporter care.

General

• To undertake other duties as required by the Head of Partnerships and

Philanthropy, Strategic Partnerships Manager, Business Development

Lead, and Director of Income & Engagement.

• To work flexibly and proactively with other members of the team.

• Keep up to date with sector knowledge regarding corporate and

events fundraising, fundraising techniques, resources and donor trends

and share knowledge with colleagues across Sands where relevant.

• Follow best fundraising regulations practice and comply with relevant

legislation.

• To maintain confidentiality over personal information relating to staff.

• Abide by all Sands Policies and Procedures.

• Undertake all mandatory training as required.

• Participate in annual appraisal and personal development review.

• The post holder must familiarise themselves with matters relating to

Health & Safety Management, as affecting themselves, their department

and the organisation as a whole.

UK Influencing Lead

10-12 month Fixed Term Contract. Full Time. Hybrid working (2 days per week in the office)

Location - London

Salary - £65,099 per year

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Head of Policy and Influencing, the UK Influencing Lead provides strategic leadership and oversight of all the UK advocacy work and the advocacy unit, aligning with organisational values and goals, to ensure advocacy achieves maximum impact.

The postholder will represent Christian Aid in UK advocacy spaces and UK coalitions and acts as a media spokesperson. The role will lead the development of the UK Influencing Strategy, bringing together our work with the UK Government, Faith Leaders, Private Sector, Campaigns, etc, including through coalition networks.

The role will collaborate with the Campaigns & Youth Lead, to matrix manage the Campaigns Advisor, to foster a team mindset and ensure coherent and joined up approach to influencing and campaigns and church engagement output.

Some of the main areas of responsibility of the UK Influencing Lead include:

• Leads on and is accountable for Christian Aid’s influencing and engagement strategy development, ensuring that it is aligned with our mobilisation and movement building work, that it maximises the involvement of churches, the INGO sector, and is effective at engaging decision to drive meaningful change.
• Leads, internally and externally, in shaping and securing our influence towards the government and decision makers, leads external engagement for impact with senior government ministers, MPs, civil servants, private sector partners, faith leaders, and INGO convened spaces to drive meaningful change.
• Leads on the processes to develop and deliver influencing strategies and activities, fostering a team mindset and a mindset of connection across the organisation to ensure an integrated approach to influencing policy and political change in the UK.
• Leads (jointly with relevant income lead) growth strategy for UK aid (and other UK government related) funding opportunities to maximise income and impact.
• Leads the UK Influencing Team, to deliver influencing projects and policy products to UK decision makers and ensure they meet their outcomes on budget, and staff are guided and coached to enable high-impact initiatives to be achieved that maximise our impact.
• Represents Christian Aid in UK spaces, including as a media spokesperson, ensuring messaging is meaningful, impactful and consistent, aligning to organisational values and goals.
• Oversees UK advocacy budget to support with financial sustainability.
• Deputise for Head of Policy and Influencing, as needed.

About you

Who we are looking for

Essential:

• Degree in Politics/International Relations.
• Extensive experience in in UK advocacy/public affairs.
• Substantial experience and detailed understanding of successful advocacy and influencing strategy development.
• Detailed understanding of UK advocacy context for international and geopolitical issues.
• Detailed understanding of the UK political landscape, the role of Christian Aid’s sponsoring churches and Civil Society.
• Substantial experience of strategic planning.
• Substantial budget management.
• Substantial experience in public speaking and communicating to non-specialist audiences.
• Substantial line management experience and ability to provide high quality leadership and support to staff, including remote management.
• Highly developed ability to analyse complex information, present that information, and frame arguments, in a simple way.
• Highly developed negotiating and influencing skills within a large or complex organisation.
• Highly developed ability to work cross-organisationally and build internal stakeholder relationships, delivering outstanding partnership working.
• Highly developed public speaking ability.
• Highly developed ability to deal sensitively and discreetly with people and information.
• Highly developed ability to devise, lead and implement advocacy strategies.
• Highly developed ability to work across cultural contexts with civil society and faith leaders from the global south.
• Highly developed ability to manage complex projects.
• Highly developed influencing and negotiation skills.
• Significant experience of representing an organisation at a senior level.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. tian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Are you a relationship-focused sales professional who enjoys building partnerships, growing accounts and identifying new business opportunities?
 
 
TPP Recruitment is supporting a well-established awarding organisation to recruit a Client Relationship Executive. This is a newly created role with significant growth potential, offering the opportunity to manage a portfolio of education and training sector clients across London and the Southeast while developing new business opportunities.
 
This position would suit someone with experience in sales, business development, account management or partnership management who enjoys working autonomously, building lasting client relationships and achieving commercial targets.
 
 
Salary: £29,930 per annum
Employment type: FTC for 12 months
Working arrangements: Remote (UK based), with travel required to Lancaster (UK) Head Office as required. This role involves frequent travel and overnight stays.
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.
 
With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role
 
As Client Relationship Executive, you will take ownership of a portfolio of existing customers whilst identifying and securing new business opportunities across your region.
 
You will manage accounts, ensuring excellent customer engagement, high retention levels and sustainable income growth. Alongside maintaining existing partnerships, you will work closely with prospective customers, developing a strong pipeline of opportunities and promoting the organisation's portfolio of qualifications and services.

Key Responsibilities
 

• Manage and develop a portfolio of existing customer accounts
• Achieve a minimum 95% customer retention rate
• Generate new business revenue annually
• Identify opportunities to grow existing accounts through additional products and services
• Build relationships with key stakeholders across colleges, training providers, adult education providers and employers
• Develop and deliver regional account and sales plans
• Create and maintain an active pipeline of new business opportunities
• Present solutions to prospective customers and decision-makers
• Maintain accurate customer records and pipeline activity within the CRM system
• Gather market intelligence and customer feedback to support future product development
• Represent the organisation at meetings, events and conferences
• Work collaboratively with customer experience, marketing and product teams

 
 
Skills / Experience Required
 

• Experience in sales, business development, account management or partnership development
• A strong record of achieving commercial targets
• Excellent relationship-building and stakeholder management skills
• Strong verbal and written communication skills
• The ability to manage multiple priorities and work independently
• A customer-focused approach
• Strong organisational and planning skills
• A full UK driving licence and access to a vehicle
• Willingness to travel frequently and stay overnight when required
• Experience within education, awarding organisations, training providers or the wider learning and skills sector (desirable)
• Knowledge of qualifications, assessment or education services (desirable)

 
 
To Apply
 

• Please submit your CV outlining your relevant commercial, sales or business development experience.

 
 
Interview Process
 
The interview process will vary depending on location:
 

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

 
As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.
 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Fundraising and Events Manager

This Fundraising and Events Manager role is an opportunity to help grow sustainable income that enables City in the Community to continue empowering healthier lives through football across Manchester. Working closely with supporters, colleagues and stakeholders, you will lead our fundraising strategy, deliver impactful events and create meaningful opportunities for people to support our work.

Who We Are

Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.

Within our collaborative Communications and Engagement team, we connect people to our purpose, driving visibility, sustainability and belonging for City in the Community.

Through fundraising, events and supporter engagement, we create opportunities for people to champion our mission while helping to ensure the long-term growth and impact of the charity.

The Role

You will lead the development and delivery of City in the Community's fundraising strategy, creating sustainable income streams that support the charity's long-term ambitions. Working across a portfolio of fundraising products, supporter engagement, donor stewardship and events, you will identify opportunities to grow income while building lasting relationships with stakeholders.

Day to day, you will oversee fundraising products including the Matchday Lottery, subscription model and auctions, monitor fundraising performance against budgets and targets, and use insight to inform future planning. You will also lead the planning and delivery of fundraising events, ensuring they provide an outstanding supporter experience while generating vital income for the charity.

Alongside fundraising activity, you will work collaboratively across Manchester City and City in the Community to maximise fundraising opportunities, strengthen supporter engagement and develop relationships with fan groups, local businesses and high-net-worth individuals. You will also line manage the Fundraising and Events Officer, helping to create a collaborative, high-performing team while embedding safeguarding and organisational policies throughout all activities.

What You'll Bring

⚽ A relevant fundraising or events qualification, or equivalent professional experience.

⚽ Experience developing and delivering successful fundraising strategies, events or income-generating campaigns.

⚽ Strong relationship-building skills with experience engaging supporters, colleagues, donors or other key stakeholders.

⚽ Experience managing budgets, monitoring performance and using insight to drive continuous improvement.

⚽ Experience in using fundraising CRMs to enhance donor journeys and rentention.

⚽ Experience leading or supporting a team, with the ability to coach, motivate and develop colleagues.

⚽ Excellent communication, organisational and presentation skills, with confidence managing multiple projects and priorities.

⚽ A proactive, creative and collaborative approach, with a genuine passion for fundraising and making a positive impact within the charitable sector.

Why Choose Us

Guided by our values of being caring, inclusive, transformative and youth-led, we are committed to creating an environment where our team feel supported, valued and able to make a meaningful difference through the work they do every day.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

You can enjoy a range of additional benefits, including discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

How to Apply

If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 2nd August 2026.

Equal Opportunities

City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We strive to provide a fully inclusive and accessible recruitment process. 

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

Job Title: Member and Supporter Acquisition Lead (Maternity Cover)

Team: Supporter Engagement & Experience

Contract: Fixed-term 6 months

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

Interview Date: 6 August 2026

*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.

This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.

Key responsibilities

• Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.

• Manage our welcome and reactivation programmes (email, mail and telephone).

• Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.

• Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.

• Lead key acquisition projects across the organisation, delivering to time and budget.

• Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.

• Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.

• Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.

• Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.

Other

• Undertake such other duties as may be reasonably required of the post

• Engage and proactively develop excellent working relationships across the organisation

The person

Knowledge, Skills and Experience

Knowledge and Experience

Essential:

• Proven experience in working with external stakeholders/suppliers and managing performance

• Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.

• Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.

• Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.

Desirable:

• A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.

• Experience of working with telemarketing agencies.

• Experience of Private site or using dialogue approaches to recruitment.

• Experience in developing multi-channel supporter journeys for new supporters/members.

• Experience in using Salesforce or other CRMs

• Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud

Skills

• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.

• A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.

• A team player, able to develop collaborative, strong and effective working relationships.

• Able to analyse and solve complex problems and manage processes and data flows with other teams.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Project Manager - 12-month FTC

At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. 

This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our delivery. We are looking for one person to join the UK Portfolio Team as Project Manager for 12 months.

The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales .

We are seeking an organised and proactive Project Manager to support the delivery of a complex programme of work over the next 12 months. The successful candidate will be highly proficient in Microsoft Office tools and skilled at building and maintaining project plans, governance processes, and documentation, including risk, issue, and decision logs.

You will lead agile approaches to project oversight, coordinating activity across teams, functions, and seniority levels to ensure progress is effectively tracked and barriers are addressed. You will identify emerging risks, opportunities, and dependencies, escalating issues appropriately and facilitating timely decision-making. Working closely with senior leaders, you will provide high-quality reporting, insights, and project management support to drive successful delivery of programme objectives.

This role requires excellent organisational, communication, and stakeholder management skills, alongside the ability to balance attention to detail with a focus on outcomes.

Key responsibilities:

• Develop, maintain and monitor project plans, milestones and dependencies to support successful delivery.
• Establish and maintain effective project governance, including risk, issue, action and decision logs.
• Lead agile approaches to project oversight, ensuring delivery remains focused on priorities and outcomes.
• Coordinate activity across teams, functions and organisational levels, ensuring alignment and timely progress.
• Identify emerging risks, barriers, dependencies and opportunities, escalating and addressing them appropriately.
• Facilitate project meetingsdocumenting actions and following through on delivery.
• Track progress against agreed objectives, highlighting variances and recommending corrective action where required.
• Promote effective project management disciplines, tools and ways of working across the programme.
• Build positive working relationships with stakeholders and support collaboration across teams.

You will be an experienced project manager, adept at both building and maintaining the required relationships to successfully deliver complex projects and the enabling processes and tools.

You will be comfortable setting up new process and using agile techniques to bring teams together, track progress, flag emerging issues and seek resolutions.

You will be experienced in supporting senior leaders to produce regular reporting.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview details:

• Date: 13 August 2026
• Format: Online
• Location:UK Wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact recruitment team.

H​ow to apply:

​Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential criteria

• Proven experience managing and coordinating complex projects or programmes, delivering outcomes to agreed timescales and priorities.
• Strong project planning and governance skills, including maintaining project plans, risk, issue, action and decision logs.
• Experience using agile delivery approaches and adapting project management methods to suit different types of work.
• Excellent stakeholder management skills, with the ability to coordinate activity across teams, functions and organisational levels.
• Strong analytical and communication skills, including identifying and escalating emerging risks, barriers and opportunities, and producing clear reporting for senior leaders.
• Proficiency in Microsoft 365 tools, particularly Excel, Teams and collaborative project management tools.

Desirable criteria

• Project management qualification or certification (e.g. PRINCE2, AgilePM, Scrum or equivalent).
• Knowledge of the charitable, funding or grant-making sector, and/or an understanding of the context in which The National Lottery Community Fund operates.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Service Designer

Location:  Bromley

Salary: £250 per day

Vacancy Type: Contractor – Short-Term Project (1–2 days per week over 6 months)

About us:

Greener and Cleaner is a grassroots, community-led charity based in Bromley. Founded in 2019 by local residents, we support people and organisations to take practical action on climate change and sustainable living at home, at work and in their communities.

We have grown from a volunteer-led initiative into a thriving community charity, with thousands of engaged members and volunteers. We are a collaborative organisation, working closely with our team, volunteers and wider community to create inclusive, non-judgemental spaces that encourage learning, participation and behaviour change.

About the role:

We’re looking for a Service Designer to help us develop a new corporate-facing offer as part of our growing partnerships and corporate services.

This is a hands-on opportunity to shape a clear, scalable product or service that can be delivered to organisations, building on our existing workshops, training and engagement activity.

What you’ll do:

• Design and structure a new service offering for organisations
• Package existing activity into a clear, deliverable format
• Develop templates and presentation decks to support delivery
• Define how the service can be delivered consistently at scale
• Work with the team to test and refine the offer

Project details:

• £250 per day
• Approx. 1–2 days per week over 6 months
• Estimated total £6,500–£13,000 (depending on final scope)
• Remotely based

Equity, Diversity and Inclusion

Greener and Cleaner is committed to creating an inclusive and welcoming environment for everyone. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in the environmental and sustainability space. We value different perspectives, experiences and ways of thinking, and believe these strengthen our work and impact.

 How to Apply

We want to ensure the right person for the team, so please don’t allow imposter syndrome to get in the way of applying. If you think you would be a great fit, we’d love to hear from you, even if you don’t meet every requirement.

If you’re interested in applying, please click apply, where you will be redirected to our website. We will outline what we need from you there.

We look forward to hearing from you.

Salary: £38,000 - £42,000
Contract: 6-month FTC
Location: London Hybrid
Closing date: ASAP
Benefits: Hybrid working, generous annual leave, pension contribution

We have a great opportunity for a Senior Direct Marketing Executive working for a international charity. The organisation is entering an exciting period of growth and innovation within its supporter engagement programme. The opportunity to lead the development and delivery of trading, regular giving and lottery programmes, helping to grow supporter engagement, retention and income through data-led and supporter-centric marketing activity.
As part of this exciting role, you will lead the growth of an established online shop and trading portfolio, developing engaging multi-channel campaigns and supporter journeys that increase sales and long-term loyalty. You will also manage end-to-end marketing activity across trading, regular giving and lottery products, using audience insight, testing and performance data to optimise results.
To be successful as the Senior Direct Marketing Executive you will need:

• Proven e-commerce experience, including developing and growing an online shop through successful multi-channel marketing campaigns.
• Experience creating and optimising customer/supporter journeys using insight, testing and data to drive engagement, retention and income growth.
• Strong campaign management experience with the ability to analyse performance, identify opportunities and deliver measurable results.

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3039AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Give as you Live Ltd is an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.

We are growing our team and are looking for a friendly, organised and customer-focused individual to join our team as a Customer Support Assistant.

Working with our platform you’ll play an important role in supporting donors, fundraisers and charity partners, helping to ensure they have a seasmless and postitive experience.  

You’ll respond to enquiries, assist with platform related questions and work closely with colleagues to deliver an excellent service that helps charities raise more via the platform. 

 Duties & Responsibilities

• Provide exceptional support to donors, fundraisers and charity clients via phone, email and Zendesk providing timely and professional support.
• Support charity clients with onboarding and navigating features to maximise fundraising success.
• Resolve client issues effectively while maintaining high levels of customer satisfaction. 
• Maintain detailed records of client interactions using internal CRM systems.
• Escalate complex issues to relevant departments and follow up to ensure a resolution.
• Assist clients with product information, troubleshooting and service related queries.
• Collaborate cross-functionally to improve client experience and resolve recurring issues affecting donors, charities and fundraisers.
• Handle sensitive enquiries with empathy and professionalism, turning negative experices into positive outcomes.
• Contribute to achieving team KPI’s, including customer satisfaction scores (Feefo).·
• Provide administrative support including data entry, documentation and reporting.  

Candidate Specification:

• Has excellent written and verbal communication skills.
• Enjoys helping people and delivering a great customer service.
• Is organised, reliable and able to manage their workload effectively.
• Demonstrates empathy, patience and professionalism when handing enquiries.
• Is able to work independently while also collaborating effectively with colleagues.
• Has a positive, proactive attitude and a willingness to solve problems.
• An interest in charities, fundraising or making a positive social impact is a bonus.