Product jobs
Post Title: Director of Development
Reports to: Chief Executive Officer
Salary: £38,750 - £43,750
Hours of work: 37.5 hours per week (matchdays, evenings and weekends as required)
Location: AESSEAL New York Stadium
Closing date: Monday 3 August 2026
About this role: This is an exciting opportunity to join Rotherham United Community Trust’s Executive Team and lead the ‘Strengthen and Grow’ theme within the Trust’s United for Change strategy. The Director of Development will drive sustainable growth by strengthening programmes, increasing income, developing strategic partnerships and embedding a culture of continuous improvement across the organisation. You will work closely with the CEO, Board and senior leaders to maximise the Trust’s impact while ensuring operational excellence and long-term sustainability.
Duties and Responsibilities
1. Programmes and Interventions
- Support department leads and ensure effective delivery of national/regional and local programmes.
- Oversee programme monitoring and evaluation systems.
2. Income Generation
- Develop a business plan with KPIs for year-on-year income growth.
- Innovate and refine fundraising approaches (donors, foundations, corporates, digital).
- Design and market income-generating products/programmes.
- Develop and nurture relationships with new and existing partners including businesses and charities.
3. Operational Management
- Manage financial and physical resources, including budgeting.
- Deliver services that generate income.
- Report to the Trust Board and attend and present at Board/sub-committee meetings.
4. Continuous Improvement
- With reference to the Capability Code of Practice, lead the design and delivery of a continuous improvement plan for internal operations.
- Introduce systems and tools to improve efficiency, staff experience, and service delivery.
- Monitor internal performance metrics and work with team leads to address underperformance.
- Promote a culture of evidence-based decision making and accountability.
5. Team Leadership and Collaboration
- Exhibit and promote the Trust’s values and vision.
- Contribute to strategic planning as part of the Executive Team.
- Provide leadership, direction and line management to designated managers and teams.
- Contribute to Trust strategies, policies, and procedures.
- Work collaboratively across departments to align resource planning with organisational goals.
- Lead Trust Business Development, EDI and Sustainability action plans.
6. Miscellaneous
- Additional duties as assigned by the CEO.
- Comply with Equal Opportunities and Health & Safety policies.
- Demonstrate commitment to inclusive and safe working practices.
- Demonstrate high levels of integrity, professionalism, and confidentiality.
Person Specification: Director of Development
1. Relevant Experience
Essential
- Significant experience in a senior leadership or management role.
- Developing and delivering strategic plans that achieve organisational objectives.
- Business development, income generation and securing new opportunities for growth.
- Building and managing effective partnerships and stakeholder relationships.
- Leading and developing managers and teams.
- Driving organisational improvement, change or transformation initiatives.
- Developing new products, services or programmes.
Desirable
- Experience within the charity, sport, education, health or community sectors.
- Experience of leading cross-organisational projects involving multiple stakeholders.
2. Education and Training
Essential
- Degree-level qualification or equivalent professional experience.
Desirable
- Professional qualification in leadership, management, business development or a related field.
3. Knowledge
- Understanding of the sport, physical activity and community development sectors.
- Knowledge of business development, fundraising and partnership development.
- Understanding of organisational performance management and continuous improvement.
- Knowledge of monitoring, evaluation and impact measurement.
- Understanding of equality, diversity and inclusion and barriers to participation.
4. Skills and Abilities
- Excellent communication, presentation and influencing skills.
- Strong relationship-building and networking abilities.
- Strategic thinking with the ability to translate ideas into action.
- Ability to identify opportunities for growth, innovation and improvement.
- Strong analytical and problem-solving skills.
- Ability to use data and evidence to inform decision-making.
- Effective leadership and people management skills.
- Ability to manage multiple priorities and deliver results through others.
- Ability to challenge constructively and drive positive change.
5. Additional Factors
- Commitment to the values and purpose of Rotherham United Community Trust
- Commitment to equality, diversity and inclusion.
- Commitment to safeguarding children, young people and adults at risk.
- Willingness to work evenings and weekends when required.
- Ability to travel independently for meetings and events.
Everyone in Rotherham: United, Successful and Living Well.



The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.
We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.
You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.
In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.
Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.
Key responsibilities:
1. Operationalising Our Data Sharing Agreements (DSAs)
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Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.
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Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.
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Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.
2. Business Analysis & Team Alignment
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Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.
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Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).
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Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.
3. Data Governance & System Security
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Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.
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Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.
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Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.
4. Sustainable Ownership & Handover
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Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).
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Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.
Essential Skills and Experience
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UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).
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Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.
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Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.
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Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.
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Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.
Desirable Skills and Experience
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Passion for our mission. to improve children’s health through school food.
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Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).
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Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.
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Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



We are looking for a confident and organised Face-to-Face Fundraising Officer to join our ambitious Individual Giving team. Working closely with the Individual Giving Manager (Face-to-Face Fundraising), this role will spearhead the planning, delivery and optimisation of face-to-face fundraising activity across a range of products and channels including Regular Giving, Lottery and Payroll Giving.
The successful candidate will play an important role in the day-to-day management of campaigns and relationships with external fundraising agencies and suppliers. They will help ensure campaigns are delivered on time, on brand and in line with all relevant regulations and codes of practice, whilst supporting strong supporter experience and high-quality fundraising standards.
The role will also support reporting, KPI monitoring, forecasting and campaign analysis, helping to identify trends, opportunities and areas for optimisation across the programme. This is an exciting opportunity for someone looking to develop their fundraising and campaign management experience within a fast-paced and growing team. You’ll be part of a team that works across multiple face-to-face fundraising channels; speaking to a range of audiences with one theme in common, compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver face-to-face fundraising campaigns across a range of products and channels including Regular Giving, Lottery and Payroll Giving.
· Work closely with external fundraising agencies and suppliers to support the successful delivery of campaigns and maintain effective working relationships.
· Act as a day-to-day point of contact for external stakeholders and agency partners.
· Deliver campaign briefing, monitoring and optimisation to help ensure campaigns achieve agreed KPIs and performance targets.
· Complete routine campaign reviews, reporting and analysis, identifying trends and opportunities for continuous improvement.
· Support testing and optimisation activity across campaigns using test and learn principles.
· Work closely with internal teams including Supporter Engagement, Legal & Compliance, Data & Analytics and Finance to support effective campaign delivery and processes.
· Development of engaging campaign materials and supporter communications.
· Support cross-team collaboration and integrated campaign activity across the organisation.
Planning, Reporting and Budget Support
· KPI tracking, trend analysis and reporting across a range of financial and non-financial measures.
· Regular campaign reporting, forecasting and performance monitoring.
· Live programme optimisation to help ensure campaign targets are achieved.
· Contribute to annual planning and campaign development processes.
· Conduct invoice reconciliation and processing to ensure timely payment of suppliers.
· Maintain accurate campaign records, trackers and documentation.
· Provide administrative and reporting support for agency reviews, meetings and campaign evaluations.
Training and Compliance
· Delivery and coordination of fundraiser training and engagement activity with agency partners.
· Complete monitoring of face-to-face fundraising activity to help ensure high standards of supporter experience, compliance and professionalism are maintained.
· Work closely with agency partners and internal teams to ensure fundraising activity adheres to relevant fundraising regulations, data protection requirements and codes of practice.
· Oversee mystery shopping, shadowing and quality assurance processes where required.
· Maintain accurate compliance and training records across agency partners.
Knowledge, skills and experience needed:
· Experience supporting fundraising, marketing or direct marketing campaigns.
· Experience working with external suppliers, agencies or stakeholders.
· Experience reporting on campaign performance and KPIs.
· Understanding of fundraising, marketing or customer engagement principles.
· Experience working with CRM or database systems.
· Experience managing multiple projects or priorities simultaneously.
· Experience within face-to-face fundraising or supporter acquisition.
· Understanding of fundraising regulations and compliance requirements.
· Experience within the charity sector.
· Experience working with Regular Giving, Lottery or Payroll Giving products.
· Excellent organisational skills with the ability to prioritise workload effectively.
· Strong communication and relationship-building skills.
· Ability to analyse data and produce meaningful reports and insights.
· Good attention to detail.
· Ability to work collaboratively across teams and with external stakeholders.
· Confidence communicating with people at all levels.
· Proactive approach with a focus on continuous improvement.
· Good working knowledge of Microsoft Office programmes, particularly Excel.
· Strong team player with a positive and flexible approach.
Willingness to travel independently and occasionally work unsocial hours where required
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 2nd August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team: Supporter Engagement & Experience
Contract: Fixed-term 6 months
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
Interview Date: 6 August 2026
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
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Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
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Manage our welcome and reactivation programmes (email, mail and telephone).
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Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
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Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
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Lead key acquisition projects across the organisation, delivering to time and budget.
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Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
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Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
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Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
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Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
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Undertake such other duties as may be reasonably required of the post
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Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
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Proven experience in working with external stakeholders/suppliers and managing performance
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Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
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Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
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Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
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A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
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Experience of working with telemarketing agencies.
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Experience of Private site or using dialogue approaches to recruitment.
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Experience in developing multi-channel supporter journeys for new supporters/members.
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Experience in using Salesforce or other CRMs
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Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
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Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
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A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
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A team player, able to develop collaborative, strong and effective working relationships.
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Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The purpose of this role is to develop strong relationships with new and existing fundraising supporters within your region, helping them to network, influence and fundraise to make a meaningful impact on the work of the charity.
Through your network and by creating new opportunities, you will increase income within your region across multiple streams including Education, Individuals, In Memory Supporters and Community Organisations.
To be successful in this role, you will:
- Have previous experience in income generation, including leading and inspiring networks to generate long-term income and partnerships
- Be self-motivated, independent and target-driven
- Be confident speaking to people and encouraging their support
- Have excellent communication and relationship-building skills, and be friendly, approachable, inspiring and engaging
- Hold a full, clean driving licence with access to a car
Principal Responsibilities
- Proactively recruit high-calibre supporters, volunteers and community groups, inspiring and leading these networks to generate sustainable income
- Manage a portfolio of regional donors, ensuring excellent stewardship and long-term engagement, and enabling supporters to maximise their fundraising potential
- Monitor and report on income, expenditure and key performance indicators, including volunteer recruitment and event registrations, while managing an income budget of approximately £600k per annum
- Deliver presentations and pitches to schools, community organisations and businesses
- Act as the face of BWCHC within your region, developing meaningful, long-term relationships
- Grow and strengthen volunteer and ambassador programmes in line with charity processes, enhancing volunteers’ skills to represent the charity effectively
- Spend at least 50% of your time working within your region, planning effectively, developing fundraising products and collaborating with colleagues across departments
- Maintain strong communication across the fundraising department and hospital, balancing relationships while working remotely
- Drive the regional fundraising strategy with energy and creativity, identifying and nurturing long-term supporter relationships
- Contribute to project or appeal working groups, such as Christmas campaigns, In Memory fundraising or Facebook challenges, ensuring information is shared across the team
What we offer
- Flexible and hybrid working to support work-life balance
- Generous annual leave, with additional leave for long service
- Enhanced sick pay and enhanced maternity pay
- Employee Assistance Programme and lifestyle savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Enhanced pension scheme with 8% employer contribution
- Ongoing commitment to learning, education and professional development
The charity is committed to equal opportunities and welcomes applications from all suitably qualified individuals, regardless of race, sex, disability, religion or belief, sexual orientation or age.
Successful candidates will work with vulnerable beneficiaries, so the role is subject to Disclosure and Barring Service (DBS) clearance.
Making A Difference

The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with St Luke’s Hospice to recruit a passionate and creative Community Fundraiser to join their dedicated fundraising team.
This is an exciting opportunity for an experienced community fundraiser to play a key role in developing and delivering inspiring fundraising products and campaigns that build strong supporter relationships and generate sustainable income for the Hospice.
Reporting to the Community and Events Manager, you will lead on a portfolio of community fundraising activity, including ownership of the Hospice’s In Memory fundraising programme. You’ll create thoughtful, supporter focused journeys for people with a close personal connection to St Luke’s, ensuring every interaction is sensitive, engaging and impactful.
Working collaboratively across fundraising, communications and supporter care teams, you’ll help shape innovative campaigns, analyse performance and deliver exceptional supporter experiences that strengthen long-term engagement.
Key responsibilities include:
- Leading the planning, delivery and evaluation of community fundraising campaigns and products
- Managing and developing the In Memory fundraising programme
- Creating engaging supporter stewardship journeys
- Monitoring income, activity and performance data to inform future planning
- Working collaboratively across teams to deliver integrated fundraising activity
- Ensuring all fundraising activity complies with relevant regulations and best practice
To be successful, you will have:
- Experience delivering community fundraising campaigns or products
- Strong supporter stewardship experience, ideally including In Memory fundraising
- Excellent project management and communication skills
- Experience using CRM systems and analysing supporter data
- A collaborative approach and passion for delivering excellent supporter experiences
If you are a relationship-focused fundraiser looking to join a compassionate and values-led organisation making a real difference in the community, we’d love to hear from you.
Salary: up to £32,000 per annum
Contract type: Permanent, full time
Location: London, Harrow, hybrid working- 2 days in the office
Deadline: On rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Senior Individual Giving Acquisitions Officer (Maternity Cover)
Up to 12-month Fixed Term Contract. Full Time.
Hybrid working (Minimum of 2 days per week in the office)
Location: This role can be based at any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £42,201 per year for Cardiff, Edinburgh, Warrington. £47,133 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.
The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.
Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:
- Lead the development and execution of the Individual Giving acquisition strategy, leveraging on key appeals like Christian Aid Week and Christmas to recruit and engage new supporters.
- Empower people and amplify change, optimise acquisition channels, refine messaging, and test new products to attract and retain both one-off and regular givers, ensuring long-term growth and engagement.
- Prioritise and lead the Regular giving recruitment strategy across multiple channels, supporting our ambition to build back and grow recruitment and supporters lifetime value.
- Collaborate with internal teams and external stakeholders, ensuring seamless and effective campaign delivery, maximising impact across multiple platforms.
- Analyse supporter data, providing actionable insights that enhance campaign effectiveness and engagement, continually refining approaches for greater success.
- Manage and mentor Individual Giving Acquisition Officers, fostering professional growth and driving performance within the team.
- Contribute to the broader Individual Giving strategy, cultivating an ambitious team culture that embraces innovation and excellence.
- Oversee reporting, budgeting, and forecasting to maintain financial sustainability and ensure the efficient allocation of resources.
About you
Who we are looking for
Essential:
- Significant experience in leading supporter acquisition programmes and activities across a range of channels.
- Significant experience in digital fundraising techniques for acquisition.
- Significant experience managing external suppliers and multiple stakeholders.
- Highly developed skills in budgeting, forecasting, and data-driven decision-making.
- Developed knowledge of legal requirements for fundraising, direct marketing, and data protection.
- Highly developed analytical, strategic, and communication skills for optimising acquisition.
- Demonstrable experience in managing and mentoring a team.
Desirable
- Marketing qualification (e.g. IDM, CIOF).
- Experience in DRTV and face-to-face fundraising.
- Experience in writing fundraising copy and digital marketing.
- Experience in emergency appeals or international development.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.
Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
This is an exciting opportunity to lead NCT’s marketing through an important period of growth, change and brand development, joining us for a 12 month fixed-term contract to cover maternity leave.
As Head of Marketing, you’ll lead our integrated marketing function, with a clear focus on driving income growth, particularly through course bookings, strengthening how parents see and experience NCT, and supporting wider revenue generation through partnerships.
You’ll bring together brand, content, campaigns and performance marketing so that our activity is more coordinated, audience-led and commercially focused. Working closely with colleagues across Parent Services, Fundraising, Digital Product and the wider organisation, you’ll make sure marketing plans are clearly connected to the outcomes that matter - from first awareness through to booking a course and beyond.
You’ll also play a key role leading NCT’s Content Studio: a central in-house function designed to deliver high-quality, consistent and effective content across our website, social media, email, campaigns and other channels.
This is a senior leadership role for someone who can balance strategic thinking with practical delivery, brand building with commercial performance, and creativity with clear measurement and accountability.
Your role will include:
- Leading a commercially focused marketing strategy that drives course bookings, supports partnership income and strengthens NCT’s visibility with parents.
- Setting clear campaign cycles and making sure paid, owned and earned channels work together as a coordinated system.
- Acting as guardian of NCT’s brand, ensuring clarity, consistency and integrity across marketing, communications and wider organisational activity.
- Leading NCT’s Content Studio, making sure content is high quality, accessible, audience-led and aligned with our brand, messaging and tone of voice.
- Overseeing marketing performance, including paid media, agency relationships, campaign KPIs, budget management and reporting.
- Using insight, performance data, brand tracking and parent feedback to improve marketing activity and support better decisions.
- Building strong relationships across NCT, helping teams work together effectively and reducing silos around shared priorities.
- Leading and developing your team with clarity, trust and clear expectations, creating the conditions for people to do their best work.
- Supporting a culture of inclusive, values-led leadership where fairness, accessibility, collaboration and trust are reflected in how decisions are made and work is delivered.
About you
You’ll be a strategic, commercially minded marketing leader who understands how to turn insight into action and activity into measurable results.
You’ll be confident leading integrated campaigns, managing budgets and using performance data to make decisions. You’ll understand how brand, content, audience insight, digital channels and commercial outcomes connect, and you’ll be able to bring those elements together in a clear, focused and practical way.
You’ll also be someone who can create pace without creating confusion. You’ll set direction clearly, help people prioritise, and give teams the confidence to move forward. You won’t wait for everything to be perfect before making progress, but you’ll have the judgement to know where quality, consistency and risk need careful attention.
Alongside this, you’ll be a collaborative and inclusive leader who enjoys working across an organisation, building strong relationships and helping others see how marketing can support shared goals.
You’ll bring:
- Experience of leading integrated marketing activity that supports income growth, customer acquisition or commercial performance.
- Strong understanding of brand, content, campaigns and channel planning, including how different channels work together.
- Confidence using data, insight and performance reporting to shape strategy and improve activity.
- Experience managing budgets, forecasting spend, and making decisions about return on investment.
- Strong judgement, with the ability to balance brand building, income performance, audience needs and organisational priorities.
- The ability to lead teams through delegation, coaching and clear decision-making.
- A proactive, improvement-focused approach, with confidence introducing new ways of working and helping teams become more forward-looking.
- Excellent stakeholder engagement skills and the ability to work well across boundaries.
- Strong emotional intelligence, resilience and judgement, particularly when working through change or ambiguity.
- A commitment to NCT’s purpose, values and ambition to be there for every parent.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suite your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
The Director of Growth, Impact and Partnerships will provide strategic leadership for growth, partnerships, engagement and impact across Ormiston Families.
As a key member of the Senior Leadership Team, the postholder will help turn strategy into action by building strong partnerships, growing sustainable income, strengthening organisational influence and ensuring the organisation has the relationships, reputation, resources and insight needed to increase its reach, deepen its impact and deliver its long-term ambitions.
The postholder will also play a central role in delivering Ormiston Families' organisational change journey, helping us grow well. They will work across Purpose, People, Process and Performance, helping to shape a more connected, insight-led and sustainable organisation by embedding strategic planning, organisational learning, performance measurement and continuous improvement into how the charity operates, grows and creates impact.
The main duties of this role include:
- Setting and delivering an ambitious, evidence-informed strategy for income growth, engagement and impact.
- Supporting the delivery of the organisation's Purpose, People, Process and Performance agenda, ensuring growth, engagement, impact and partnerships contribute to organisational effectiveness and long-term sustainability.
- Championing the development of organisational insight, performance measures and impact reporting that support strategic decision-making and continuous improvement.
- Representing Ormiston Families externally, building credibility, influence and strategic relationships with key stakeholders, partners, commissioners, funders and sector leaders.
- Leading the directorate to deliver annual income targets, long-term growth plans and high-quality supporter experiences.
- Developing existing income streams and identify new opportunities, products, partnerships and channels.
- Building and influencing strategic partnerships across the charity, public, education, health, community and commercial sectors to increase impact, reach and sustainability
- Overseeing integrated marketing and communications activity that builds awareness, reputation and engagement.
- Ensuring Ormiston Families’ story is told with clarity, warmth and impact, grounded in the experiences of children, young people and families.
- Leading organisational impact measurement, evaluation and learning, ensuring insight is embedded in planning, delivery and decision-making.
- Promoting a culture of innovation, learning, inclusion and continuous improvement.
- Providing robust performance reporting, forecasting and analysis to the CEO, SLT, committees and Board of Trustees.
Benefits include:
• Competitive salary, benchmarked for a senior charity leadership role.
• Flexible and hybrid working arrangements, supporting balance and effectiveness.
• Generous annual leave and family-friendly policies.
• Pension contribution and employee support offer.
• Opportunities for professional development, learning and leadership growth.
• The chance to help shape the future of a values-led organisation making a lasting difference for children, young people and families.
Location: This is a hybrid role, offering a flexible combination of home working and attendance at our central office.
Salary: £85,000 gross per annum.
To apply, please submit your cover letter detailing how you meet the criteria (no more than 2 pages) and CV.
The client requests no contact from agencies or media sales.
Are you a data‑driven digital specialist with a passion for experimentation, optimisation and improving customer journeys across digital platforms?
At the British Heart Foundation (BHF), our Digital team plays a vital role in growing charitable income through data, experimentation and optimisation. We’re looking for a Digital CRO Specialist to help enhance our website, shop and fundraising products, improving conversion and delivering better customer experiences across our digital landscape.
About the role
In this role, you’ll support optimisation across BHF’s digital platforms, using data, research and experimentation to improve customer journeys and increase digital conversion. Working closely with teams across Digital, UX, Content, Product, Analytics, Marketing and Fundraising, you’ll contribute to key testing initiatives and the wider CRO programme.
You’ll be:
- Supporting experimentation across the full testing lifecycle using analytics, research and development skills.
- Using tools such as GA4 and Mouseflow to analyse audiences, identify trends and inform hypotheses.
- Collaborating with cross‑functional teams to prioritise and deliver testing opportunities.
- Design, run and analyse CRO experiments.
- Monitoring, analysing and presenting experiment results with clear recommendations.
- Conducting audits of landing pages, funnels and forms to optimise conversion.
- Supporting the development of the CRO programme and promoting CRO across the organisation.
About you
An experienced digital optimisation specialist, you will have a strong understanding of CRO, experimentation and user experience, alongside experience using A/B testing platforms and analytics tools such as GA4 and Mouseflow or Hotjar.
You’re confident using data and research to generate insights and deliver experiments, translating results into clear, actionable recommendations. You’re a collaborative communicator, able to engage stakeholders and explain complex findings effectively.
With strong attention to detail and time management skills, you take a proactive, customer‑focused and data‑driven approach. You also bring knowledge of web design principles and working experience with tools such as Figma, HTML, CSS and JavaScript, alongside a commitment to BHF’s values and cause.
Working arrangements
This is a Fixed term contract for 12 months covering family leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Retail Manager – The Hangar
The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays
This is no ordinary retail management role.
At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.
Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.
We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.
The Opportunity
This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.
We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.
The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.
What You'll Do
Drive Commercial Success
- Deliver and exceed sales and income targets
- Maximise the value of donated stock through effective pricing and presentation
- Create engaging promotions, events and seasonal campaigns
- Seek new opportunities to increase footfall and revenue
Bring Creativity to Life
- Develop eye-catching visual merchandising and store displays
- Create an exciting and inspiring shopping environment
- Use your flair for retail presentation to showcase stock at its full potential
- Support local marketing and social media activity
Lead and Inspire People
- Motivate, coach and develop a team of paid staff and volunteers
- Create a positive, energetic and inclusive culture
- Recruit and retain volunteers who share our passion
- Deliver outstanding customer service standards across the store
Ensure Operational Excellence
- Oversee day-to-day store operations
- Manage stock flow, rotation and gift aid processes
- Maintain excellent standards of health and safety, compliance and cash handling
- Keep the store looking professional, safe and welcoming at all times
About You
We're looking for someone who is as passionate about people as they are about retail.
You'll bring:
- Proven experience in retail management with responsibility for delivering sales targets
- Strong people leadership and team development skills
- A creative eye for visual merchandising and product presentation
- Excellent communication and relationship-building abilities
- Commercial awareness and sound business judgement
- Confidence using social media and digital tools
- A proactive, hands-on approach and a genuine passion for our cause
Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.
Additional requirements:
- Full UK driving licence
- Good standard of education (A-Level or equivalent)
- Enhanced DBS check required
Why Join The Wisdom Hospice?
This is more than a retail management position.
It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.
You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Apply Now
If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.
Join The Wisdom Hospice and help turn retail success into life-changing care.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We're recruiting a Senior Social Challenges Officer to join Mind's Digital and Experiential Team. The team drives fundraising through a number of products, such as Social Challenges, Stream for Mind and our new Mind Walk and forms part of a wider Mass Engagament Team which is responsible for raising more than £23million. This role leads on Social Challenges with responsibility for developing a diverse and successful portfolio, recruiting thousands of fundraisers and supporting them to exceed their fundraising goals.
Join us and join Mind's fight for timely access to great quality care for all.
Key duties and responsibilities
The Senior Social Challenges Officer leads the growth, delivery and optimisation of Mind's Social Challenges,Weddings and Birthdays Fundraising portfolio. This includes:
-Overseeing the end-to-end project management of Social Challenges, from setting targets and KPIs to briefing suppliers, monitoring delivery, and evaluating performance.
-Management of two Fundraising Officers, creating a high performing and supportive team environment through effective coaching, feedback and development planning.
-Identifying future opportunities through sector insights and trends .
-Strengthening existing products with a focus on agility and pace.
-Contributing to annual and multiyear budgeting, leading monthly forecasting and using performance insights to guide decision making.
-Acting as the senior point of contact for key sector partners, platforms, and agencies.
-Managing high value relationships and coordinating internal contributors such as Brand, Comms and Data to ensure successful campaign delivery.
-Leading on insight led acquisition campaigns, optimising conversion journeys, and improving lifetime valuethrough enhanced supporter experienc
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Role Profile while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
We reserve the right to close this vacancy early if we receive a high volume of applications that meet the essential criteria. To avoid disappointment, we encourage candidates to submit their application at the earliest opportunity.
New Partnerships Lead
Contract type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (typically at least 1 day per week in office, plus travel for external meetings as required)
Salary range: £61,000 - £67,000
Are you an inspiring leader with a passion for securing high value corporate partnerships? Do you have a track record of leading high-performing teams and engaging senior stakeholders?
We’re looking for a New Partnerships Lead to expand our pipeline of new business opportunities and secure new six- and seven-figure, strategic corporate partnerships to raise funds, build awareness and provide support for people living with cancer.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
As New Partnerships Lead, you will lead our New Partnerships Team (x4 Senior Managers and x2 Managers) and develop an ambitious strategy to significantly grow our portfolio of high-value, strategic corporate partnerships. You’ll inspire and motivate your team to identify, pitch and secure large-scale partnerships that drive income and impact.
You will represent Macmillan and influence board-level decisions, opening doors to new opportunities and strengthening our presence across corporate networks. Your leadership will ensure we deliver bold, compelling propositions that demonstrate the difference companies can make when they partner with us.
Key responsibilities:
- Develop and deliver a strategy that significantly grows income, impact and acquisition of new partnerships.
- Lead and develop a high‑performing team to meet or exceed annual income targets.
- Identify and secure high-value, strategic partnership opportunities that align with both Macmillan’s mission and corporate partners’ objectives.
- Foster a culture of collaboration across Macmillan to maximise the value and impact of partnerships.
- Ensure effective pipeline management and prioritise opportunities with the greatest strategic fit and financial value
- Work as part of the Corporate Partnerships leadership team to achieve the wider team strategy.
- Use data and insight to manage performance, strengthen propositions and prioritise opportunities.
- Represent Macmillan to senior and board‑level stakeholders to influence decisions and secure new partnerships.
- Build Macmillan’s profile across corporate networks, staying ahead of trends, market developments and competitor activity.
- Translate complex internal strategies into clear, compelling value propositions for corporate audiences.
About you
You are an inspiring team leader with a strong track record of securing substantial partnerships or accounts. You bring commercial awareness and strategic thinking capability, with experience of influencing at senior levels.
You will have:
- Strong leadership skills, with experience managing and developing resilient and high‑performing teams.
- Experience developing and delivering strategies to secure large‑scale, long‑term income (£2m plus per annum desirable) within the charity or commercial sector.
- A high level of personal presence and confidence engaging and influencing senior stakeholders, including C‑suite and board‑level audiences.
- Experience using data and insight to drive fundraising or sales effectiveness.
- A track record of innovating and challenging the status quo to achieve growth.
- Ability to identify opportunities for partnerships and propositions to deliver strategic objectives beyond income.
- Experience in budget planning and forecasting.
- A passion for Macmillan’s mission and the impact corporate partnerships can make.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sundya 26th July
Interview dates: Virtual first-round Interviews will be held on 10th and 11th August
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £39,000 basic depending on experience, plus £12,000 on target bonus (uncapped), non-contributory pension, 25 days annual leave
Hours 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week. Flexible working hours offered after satisfactory completion of probationary period
Our mission at CharityJob is to help charities find great people using great technology!
As an Account Manager you will...
- Provide innovative digital job board solutions to charities and not-for-proift organisations, helping them to reach and attract their ideal candidates. You will build relationships and sales pipeline with our large customer base as well as developing new business from qualified leads and incoming calls.
- Predominantly over the phone and through video conferencing you will be able to engage clients in needs- based conversations and give online demonstrations of how CharityJob works, plus the options available to meet specific recruitment needs. You will then recommend and sell recruitment solutions that range from job advertisement packages to content-driven newsletter options and industry-leading premium products.
- Join a team of salespeople who are passionate about what they do, working hard and smart for their customers. So, if you’re looking for a rewarding opportunity amongst a close team of Account Managers, working in a fast-paced environment with superb technology, then please read on....
The person we are looking for...
- Is friendly and outgoing with a terrific phone manner
- Takes pride in providing excellent customer service to win, keep and grow relationships
- Is target and reward driven
- Is IT Literate and mentally agile
- Has an interest and knowledge in digital solutions
- Can demonstrate success in an outbound sales environment
The Company
From launch in 2000 CharityJob has grown quickly to become the UK’s largest and busiest job board for the not for profit sector. We are the trusted recruitment partner for thousands of charities, NGO's and agencies working within the sector. We're a small friendly team where the culture is entrepreneurial, practical, approachable and fun; all within a goal-oriented environment. Our salespeople are the best in the business.
We are only accepting applications for this role from applicants who live in the UK.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.




