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Are you a dog loving, IT professional who loves providing excellent customer service?
We’re looking for a Senior Service Desk Analyst to help us ensure our colleagues across the charity get fantastic, end-to-end IT support.

What does this role do?

As Senior Service Desk Analyst, you’ll:

• monitor and supervise a team of Service Desk Analysts, triaging and assigning tickets, ensuring consistency and supporting the team to deliver a high-quality service across the charity,
• personally manage your own tickets, including high-priority incidents, providing timely escalation of critical issues or ensuring their escalation to third party providers, often acting as the bridge between first and second line and third line teams,
• take part in regular service review meetings with external partners and internal teams, collaborating to ensure customers are supported effectively,
• support with the delivery of on-site support and maintenance, travelling to our rehoming centres and charity shops to resolve incidents and implement upgrades.

Due to the nature of this role, the post holder will be expected to work one weekend in four.
 

Initial screening calls for this role are provisionally scheduled for Friday 18th September 2026 and will take place on Teams. They will be followed by a panel interview, which are provisionally scheduled for week commencing 21st September 2026, and will be at our London office.

Could this be you?

To be successful in this role, you’ll need some experience of working on an IT service desk, with the ability to effectively resolve a range of issues, from simple fixes to complex tickets. Your depth of experience in this area will give you the knowledge and skills to effectively triage and prioritise tickets too. We’re looking for candidates who have experience of mentoring, supervising and coaching others, who can lead day-to-day operations with enthusiasm. You’ll be proactive, with a can-do attitude, and passionate about providing our colleagues with first-class customer service.

What does this team do?

The IT Infrastructure and support team provide excellent services across all IT systems and equipment to ensure the organisation can be successful in achieving its mission and goals. This will be achieved by reducing complexity and ensuring an effective and secure infrastructure exists to support the development of services and technology.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Location: Any UK Trust office - hybrid - 40-60% of the week spent in an office

1st stage interviews: 21/09 over MS Teams

2nd stage interviews: 29/09 face-to-face (location TBC)

At The King's Trust, we believe that every young person should have the opportunity to develop the skills, confidence and recognised achievements they need to succeed. Our qualifications play a vital role in helping young people take positive steps into education, employment and training.

We're looking for an experienced and strategic Head of Assessment & Quality to lead the quality assurance, assessment and compliance functions within our Qualifications team. This is a key leadership role, responsible for ensuring the integrity, quality and regulatory compliance of our qualifications provision, while helping to shape the future development of The King's Trust as a recognised Awarding Organisation.

Reporting to the Responsible Officer, you will lead our quality assurance strategy, driving continuous improvement across assessment, awarding, governance and operational practices. You'll oversee compliance with regulatory requirements, manage key quality and risk processes, and provide expert leadership to ensure learners receive a fair, consistent and high-quality experience across our qualifications provision and associated apprenticeship assessment and quality activities.

Working closely with regulators, centres, delivery partners and colleagues across the organisation, you'll play a central role in maintaining confidence in our qualifications and ensuring they continue to meet the needs of young people and the wider education and skills sector.

We're looking for someone who brings:

• Significant experience leading assessment, quality assurance and compliance functions within an awarding organisation environment.
• Strong knowledge of qualification frameworks, assessment methodologies and awarding organisation requirements, complemented by experience leading quality assurance and assessment activities across qualifications and apprenticeships.
• A detailed understanding of regulatory requirements, including Conditions of Recognition and quality assurance principles.
• Experience of leading audits, compliance activity, governance processes and risk management frameworks.
• The ability to analyse quality and performance data to identify risks, inform decision-making and drive improvement.
• Experience building effective relationships with regulators, external partners and senior stakeholders.
• A passion for improving opportunities and outcomes for young people.

In this role, you will:

• Lead and develop our quality assurance approach, ensuring robust standards across assessment and awarding activity.
• Drive continuous improvement through effective quality monitoring, audit and compliance arrangements.
• Oversee key processes including malpractice, appeals, complaints, reasonable adjustments and regulatory reporting.
• Provide expert advice and leadership on assessment, quality and compliance matters across the organisation.
• Support the ongoing development and growth of The King's Trust Qualifications offer and its impact on young people.

Join us and help ensure every qualification awarded by The King's Trust is underpinned by quality, integrity and a commitment to creating better futures for young people.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Assessment & Quality? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Head of Assessment & Quality! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Are you a seasoned fundraiser who has experience of securing six-figure gifts?
We’re looking for a Principal Gifts Manager, who will be responsible for developing and maintaining meaningful relationships with those whose generous contributions make a transformational impact on the work we do.

What does this job do?
As Principal Gift Manager, you will:

• build and manage relationships with ultra-high-net-worth individuals and families to secure six- and seven-figure multi-year gifts,
• develop tailored cultivation, solicitation and stewardship strategies that deliver exceptional donor experiences and long-term engagement,
• identify and progress new principal gift prospects, strengthening the pipeline and contributing to long-term income growth,
• work closely with senior leaders, trustees, and internal teams to maximise high-value fundraising opportunities and develop compelling cases for support.

Interviews for this role are provisionally scheduled for Friday 18th September and Monday 21st September, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need proven experience of securing six- and seven- figure gifts, from cultivation and stewardship through to “making the ask”. You’ll need significant experience managing a diverse portfolio, and the ability to build, influence and maintain relationships with senior stakeholders and donors. You’ll be highly organised, proactive, and collaborative, and thrive while working in a fast paced environment. A passion for the work we do is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &

Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Grade: 4

Salary: £37,321 per annum

Hours: Full-time 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Senior Brand Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only)

Travel: Ability to work away from home required. This may be UK (we expect up to 6 visits to Truro HQ per year) or an in-country deployment in a content gathering or representing ShelterBox role.

ROLE PURPOSE:

As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.

Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.

The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.

WHO ARE WE LOOKING FOR?

Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.

You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.

You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.

MAIN ROLE AND RESPONSIBILITIES:

Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.

A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.

Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.

Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.

We arelooking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Brand:

• Support and train the wider organisation to effectively create content within ShelterBox brand guidelines

• Support the continued development of an online brand hub

• Support the development of a purpose led brand. Help to develop and implement a brand strategy.

• Help drive brand and values led storytelling across the organisation driven priority audiences

• Position ethical storytelling as a central thread of the ShelterBox brand

Creative and content development:

• Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.

• Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.

• Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.

• Support a review of design across the organisation and enable teams to design via templates.

• Support the development and re-fresh of templates for both design and video.

• Work with external agencies, freelancers and partners.

• Use audience insights to inform all plans and work with the insight team and others to measure success.

• Ensure all projects follow sign-off processes

Content gathering:

• Plan and lead shoots in the UK and in countries where ShelterBox works.

• Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.

• Photograph and film events in the UK and overseas.

• Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.

• Develop and deliver quality content training for ShelterBox staff

• Help to manage ShelterBox photography, sound and video equipment and studio

• Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.

• Process and edit raw content from deployments - case studies, photos, video.

• Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.

• Interview and film communities affected by disaster

• Gather content to ShelterBox ethical guidelines.

Planning and team working

• Be an integral part of team planning

• Offer knowledge of best practice and innovations from other organisations and sectors.

• Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.

• Any other specific projects given by the Senior Brand manager.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.

Director – Jamma Wellbeing

Build the model. Prove the impact. Scale through partners.

Jamma Wellbeing is looking for an exceptional Director to lead the organisation through its next stage of development.

This is an opportunity for an experienced, entrepreneurial leader to bring their judgement, experience and vision to work closely with a passionate Founder and Board to shape the future of an ambitious wellbeing charity.

Jamma Wellbeing exists to empower people so they can navigate life with greater confidence and choice. At the heart of our work is Brain Smart®, a practical wellbeing education framework that makes complex psychological ideas understandable and useful. Brain Smart is already being delivered through partnerships in prisons, schools, communities and workplaces.

We now want to build on that foundation.

The opportunity is to help build and deliver Jamma Wellbeing’s future model: delivering a sharper strategy, developing a strong operating model, building the right partnerships and creating a sustainable route to greater impact.

For the right person, this is much more than a conventional charity Director role. It is a chance to help build an organisation capable of changing how practical wellbeing education is delivered — taking useful, evidence-informed ideas to more people through trusted partners.

The role

The Director will lead Jamma Wellbeing from its current stage into a focused, sustainable and scalable organisation.

You will work closely with the Founder and team, while having real responsibility for translating ambition into delivery.

Key priorities will include:

• turning Jamma's strategy into a clear and executable plan;
• developing Brain Smart and its supporting infrastructure into a compelling, partner-ready proposition;
• building and leading high-quality partnerships across primarily education, public services, communities and other relevant sectors;
• establishing a sustainable income model, including licensing, partnerships, grants and public-sector opportunities;
• personally leading important early partner relationships and negotiations;
• building a small, capable team and network of specialist support;
• strengthening the systems required for safeguarding, quality assurance, accreditation, evaluation and reporting;
• creating clear measures of impact and using evidence to determine where Jamma should invest, adapt, expand or stop; and
• representing Jamma credibly with partners, funders, commissioners and other senior stakeholders.

Commercial responsibility is an important part of the role. We want to increase Jamma's reach and impact, but to do so in a way that is financially sustainable and protects the quality, integrity and safety of the programme.

Who we are looking for

We are looking for a builder.

Someone who is energised by creating something that does not yet fully exist, who can see the big picture but is equally comfortable turning ideas into plans, decisions, partnerships and measurable results.

You are likely to bring:

• significant senior leadership experience in an organisation that has grown, transformed or developed a new operating model;
• a strong track record of turning strategy into delivery;
• experience developing significant partnerships and generating revenue;
• strong commercial judgement, including propositions, contracts, financial management and senior-level negotiation;
• experience building teams, systems or capabilities in an evolving organisation;
• confidence working with Boards and senior stakeholders;
• strong financial literacy and a disciplined approach to priorities, investment and performance; and
• a well-developed network across the UK, including relationships across the private, public and/or philanthropic sectors.

Experience in education, youth, health and wellbeing, charities, social enterprise or public-sector commissioning would be valuable, but we are equally interested in strong leaders from outside the traditional charity sector who are attracted by the opportunity to apply their experience to social impact.

Experience of licensing, accreditation, train-the-trainer or another partner-led scaling model would also be an advantage.

The kind of leader who will thrive here

You will be commercially astute but purpose-led; ambitious but pragmatic; collaborative but prepared to make decisions.

You will be comfortable working in an organisation where not everything is already established.

Most importantly, you will care about creating something useful and enduring — an organisation capable of improving wellbeing, particularly for young people, at meaningful scale without losing the simplicity, quality and humanity at the heart of its work.

About Jamma Wellbeing

Jamma Wellbeing is a registered charity with a simple vision:

A future where understanding and shaping your wellbeing is a basic life skill for everyone.

We work through trusted organisations and partners to bring practical wellbeing education to the people and communities they already serve.

Our emerging model is deliberately designed for scale: Jamma develops and improves the programme, materials, accreditation, safeguarding, quality and evaluation framework, while partners bring the audience, setting and trusted local delivery capability.

If you are excited by the opportunity to help shape an organisation, build a sustainable model and create meaningful impact at scale, we would like to hear from you.

Please apply with your CV and a covering letter (max 2 sides A4)

Interviews by video, will take place on the 16th, 17th or 18th September and if successful, a second in person interview will take place during the week commencing 5th October in Surrey.

This is an exciting opportunity for someone who loves working with people, building relationships and turning great ideas into successful fundraising activities. You will lead and develop an engaging programme of community and events fundraising, with responsibility for generating £180,000 of income in 2026, with continued growth in future years.

You will play a key role in helping us meet the increasing demand for our services, ensuring that our fundraising activity not only generates vital income but also builds a strong and engaged community of supporters.

We’re looking for someone who is energetic, creative and passionate about fundraising and who enjoys bringing people together.

You will ideally have experience of community fundraising, events fundraising, income generation or a similar role, with a proven ability to build relationships and deliver against financial targets.

Why work for us?

The benefits of working with us include 25 days of pro-rata annual leave plus bank holidays, additional leave during the Centre’s closure between Christmas and New Year, a pension scheme, carer’s leave policy, training and development opportunities, work-life balance flexibility, and a strong emphasis on staff wellbeing. We also have an on-site cafe that serves delicious cakes!

How to apply

To apply for this post, please provide a full CV together with a 1 page supporting statement, explaining how you meet the person specification and demonstrating your experience and expertise is relevant to this role.

The closing date for applications is Sunday 20 September 2026.

The interview date will be Thursday 24 September.

MOVEMENT BUILDING MANAGER 

(FIXED-TERM MATERNITY COVER UP TO 12 MONTHS)

Background:

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach:

• We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. 

• We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners’ lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change.

• We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world.

Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. 

We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority.

The Role:

The Movement Building Manager is central to KT’s mission, helping drive the legal, policy, and social change needed to advance LGBTI+ rights by strengthening partners’ capacity, supporting their advocacy, and building long-term movement impact.

The role oversees KT’s major grant-funded programmes from start to finish. Through direct delivery and coordination across KT, they ensure that each grant meets its objectives, is delivered on time and within budget, is compliant with regulations and requirements, including reporting, is risk-managed, and contributes to KT’s wider movement-building strategy.

This role is an opportunity to support LGBTI+ organisations at a critical moment globally, providing the longer-term funding, partnership, and capacity support needed to drive legal, policy, and social change in their own contexts.

The Movement Building Manager will be the lead responsible for the delivery, donor compliance, and accountability of part of our programmatic work. The successful candidate will be responsible for delivering key parts of the grants directly (such as grant-making and capacity strengthening support), build connections and relationships with grantee partners, and will support coordinated delivery across KT by bringing together colleagues and functions to meet programme objectives and donor requirements.

Contract type: Fixed-term maternity cover (up to 12 months). The successful candidate will be employed until the substantive postholder returns from maternity leave. While the expected duration is up to 12 months, the contract may end earlier if the postholder returns sooner.

Key Responsibilities:

• Leading the delivery of a major governmental/institutional grant to agreed standards and timelines, including capacity strengthening and grant-making and coordination of grant-linked workplans, outputs, and timelines across the organisation.

• Ensuring and coordinating full compliance with donor requirements, including narrative and financial reporting, safeguarding, due diligence, monitoring, and financial accountability, and supporting other teams to meet the same.

• Managing partner relationships and supporting organisations through long-term accompaniment, capacity strengthening, and strategic movement support.

• Efficient stakeholder management, maintaining close communication and coordination with the donor, partners, consultants and service providers, and/or any other external stakeholder related to the grant.

• Overseeing grant-making processes, including due diligence, contracting, sub-grant management, partner monitoring and support (including review and improvement of their reporting), and compliance.

• Working closely with finance colleagues to manage programme budgets, forecasting, donor financial reporting, and operational delivery processes.

• Identifying and managing delivery risks across programmes, including safeguarding responsibilities and partner security considerations in sensitive contexts.

• Supporting shared learning across programmes, including capturing insights from partner work, and contributing to organisational impact assessment and development of new capacity strengthening products and approaches. 

• Contributing to intel monitoring and understanding of movement needs and anti-rights dynamics. 

• Coordinating with other KT teams to ensure programme delivery is joined-up, realistic, and aligned with organisational priorities. 

• Working closely with the Head of Movement Building to ensure coherence across the grant portfolio, clear prioritisation, and sustainable workload planning. 

• Contributing to a collaborative and sustainable team culture, supporting shared planning and realistic workload management across the Movement Building Team. 

• Collaborating with TCEN members, where KT grant delivery intersects with network activity, while maintaining clear governance boundaries and recognising TCEN’s distinct member-led accountability. 

Person Specification:

Essential

• Experience managing grant-funded programmes in the Global South and East, including delivery, compliance, safeguarding, and reporting. 

• Strong understanding of donor requirements and accountability, including financial oversight and risk management. 

• Experience working with civil society partners in the Global South and East, building trusted relationships and providing long-term support. 

• Experience of grant-making processes, including due diligence, contracting, sub-grant management, and partner monitoring. 

• Ability to coordinate delivery across colleagues and teams, ensuring programmes are delivered effectively and realistically. 

• Strong organisational and communication skills, including clear writing for donor audiences. 

• Commitment to LGBTI+ rights and an understanding of the challenges facing movements globally, including the anti-rights environment. 

Desirable

• Experience working with institutional donors such as FCDO, DFAT, or similar. 

• Experience delivering capacity strengthening alongside grant-making. 

• Familiarity with movement-building or network-based approaches, including work alongside member-led structures such as TCEN. 

Staff benefits:

• The post-holder is entitled to standard annual leave of 25 days plus bank holidays, as well as an additional 2-week office closure in December.

• Access to a free Health Cash Plan for savings on optical, dental and other treatments, as well as access to free counselling and legal support.

• Salary sacrifice for pension contributions.

Terms and Conditions:

• This role is full-time (37.5 hours per week).

• The salary is £43,000 p.a. plus pension contributions.

• The post-holder will be managed by Kaleidoscope Trust’s Head of Movement Building.

• The staff member will work from home as part of our fully remote working model (within the United Kingdom), with the occasional requirement to travel to off-sites for meetings or events and possibly internationally.

• Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).

• The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.

• Desired starting date: as soon as possible.

How to apply: 

Using our website, please upload your CV and a two-page maximum cover letter explaining:

(i) your interest in joining Kaleidoscope Trust for this role

(ii) your relevant experience as per the person specification outlined above, and 

Closing date:  Sunday 13th September  2026 at 23:59 (London time).

Interviews (estimated):  Week commencing 21st September.

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Job details

• Reports to: Philanthropy Manager, ProVeg UK
• Location: Remote (UK-based) with occasional travel for co-working and events 
• Hours: Part-time (21h/week) - 0.6 FTE
• Contract: One year fixed term (with a possibility of extension) OR open to freelance applicants
• Salary: Pro-rated for a part-time role, based on a full-time equivalent of £32k-£34k (35 hours/week) 
• Application deadline: 17.09.2026
• When: October/November 2026

Role Summary 

ProVeg UK is part of ProVeg International, a global food awareness organisation working to transform the food system by replacing animal products with plant-based and cultivated alternatives.

Reporting directly to the Philanthropy Manager, the Philanthropy Coordinator will play a central role in driving ProVeg UK’s fundraising income. The primary focus of this role is using creativity to write high-quality, compelling grant applications, coordinate and track progress of projects for existing grants, and managing comprehensive, impactful reporting for our existing trusts, foundations, and institutional funders.

You will be an exceptional grant writer with basic financial acumen, incredible attention to detail, and a proven ability to translate complex project outcomes into persuasive narratives. By maintaining strong relationships with current funders and securing new grant funding, you will directly support ProVeg UK's mission to drive sustainable, plant-based food systems across the UK.

Responsibilities

Grant Application Writing & Prospecting

• Proposal & Application Writing: Research, draft, and submit tailored, compelling grant applications and proposals to UK-based trusts, foundations, statutory funding bodies, and major donors. This will include drafting accurate project budgets and financial forecasts for bids. On occasion, this will also involve co-ordinating cross-organisational partnership bids with other charities/NGOs.

• Case for Support: Work closely with the Philanthropy Manager and UK programme teams to translate UK impact metrics (e.g., School Plates initiative) into engaging stories and cases for support.

• Pipeline Development:  Support to the Philanthropy Manager (who leads on pipeline development for ProVeg UK) in identifying suitable funding opportunities. 

Donor Reporting 

• Impact Reporting: Take ownership of report writing for existing trusts and foundations, ensuring all reporting deadlines and donor-specific requirements are met accurately and promptly.

• Evaluation, Planning & Data Collection: Support the planning stage of awarded grants, liaise with programme leads to track delivery against objectives, and work with UK staff to gather monitoring and evaluation data for funder reports.

Systems, Compliance & Operations

• CRM & Pipeline Tracking: Maintain accurate and up-to-date grant management records, application deadlines, reporting schedules, and contact details in the CRM (HubSpot).

• Grant Compliance: Ensure all grant conditions, pledge agreements, and restricted funding parameters are communicated internally and strictly adhered to.

• International Coordination: Liaise with the ProVeg International Development Team to share best practices, templates, and joint funding opportunities where relevant.

Qualifications / Experience

• Grant Writing Track Record: Proven track record of grant writing in the non-profit sector, with demonstrable success in securing large grants from trusts and foundations.

• Donor Reporting Experience: Experience preparing detailed narrative and financial reports for existing institutional donors and grant-makers.

• Narrative Skills: Exceptional written English skills, with the ability to turn complex program outcomes, data, and food systems concepts into clear, inspiring narrative bids.

• Project & Time Management: Outstanding organisational skills, with a proven ability to manage multiple application and reporting deadlines simultaneously.

• Financial Literacy: Basic financial acumen and experience with building and presenting project budgets for proposals and reporting.

• Mission Alignment: Passion for and commitment to ProVeg’s mission of transforming global and UK food systems.
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Benefits of working with ProVeg

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career development support.

• Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Employee Assistance Programme including counselling

• Access to 24/7 virtual GP Service

• Access to the Wisdom app with exclusive perks and discounts

• Compassionate animal companion leave

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
   

Further Information

Please apply by submitting your CV and a cover letter including your motivation and describing how you meet the person specification. Even if you do not meet all the requirements, we still encourage you to apply. ProVeg supports and invests in staff growth and development.
 

We also request applicants to apply without attaching a photo or disclosing their date or place of birth.

If you are living with a disability, health condition and/or neurodiversity, please feel free to let us know how we can adjust and support your application process. For example, we can offer alternative tools, different interview formats, or additional time for tasks.
 

Important: Please make sure to use your own words and ideas in the cover letter. The goal is for us to get to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.
 

Application Process:

Typically, the recruitment process contains the following steps:

1. Screening of your application

2. Interview with People & Culture (30mins)

3. Job related trial task (~ 2 hrs.)

4. Second interview with the team (60mins)

Location: Globally remote with the possibility of working out of a National or Regional office.

Location type: Remote

Reporting to: International Fundraising Director

Manages: Global Capital Campaign Director, Global Philanthropy Manager (x2), contractors.

Annual salary:Grade 18 with salary based on home country.

Contract type: 2-year initial contract with the possibility of further extension.

Working hours: Full-time

Candidate level: Manager

Closing date: Monday 14th September 2026, 9:00 am CET

Background

Greenpeace International is an independent global campaigning network, which uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.

Our vision is for a greener, fairer, safer planet, one that can sustain life for generations to come. We cannot build this future alone, but we can build it together. If you are passionate about defending our natural world and creating positive change, then we want to hear from you.

The heart of Greenpeace has always been its people. Whether you are working in Campaigns, Communications, Engagement, Logistics, Fundraising, Legal, IT/Data, Finance, People & Culture, or Justice, Equity, Diversity, Inclusion and Safety (JEDIS), we all have an important role to play.

Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action. It needs you.

Purpose of the Fundraising Department

The International Fundraising Department within Greenpeace International (GPI) ensures a clear focus on global income opportunities and challenges in partnership with National and Regional Offices (NROs). The department manages global fundraising sources, contributes to and coordinates global fundraising work, provides strategic focus for GPI fundraising specialists, and provides senior strategic guidance and leadership across the Greenpeace Network. 

Purpose of role

The International Philanthropy Manager is accountable for designing and implementing the Global Fundraising Strategy as it relates to major giving, including strategic partnerships, institutional funders, individual major donors, legacies, and capital campaigns. This role leads the teams behind major global initiatives, including a €100 million capital campaign for a new ship and the Priority Global Funders strategy—while providing strategic leadership, support, and advice to both Greenpeace International and independent National and Regional Organisations (NROs).

Primary responsibilities

Global fundraising strategy

● Lead and manage the design and implementation of the Global Fundraising Strategy as it relates to major giving, including strategic partnerships with institutional funders and individual major donors, legacy, and capital campaigns.

● Accountable for the design and implementation of the Key Relationships area of the Global Fundraising Strategy, including tracking and monitoring the success of its implementation.

● Lead, advise, and support the work done by GPI fundraising staff and NRO leaders in the key relationships area.

● Collaborate across GPI functions and departments to ensure alignment and integration of the Key Relationships Strategy with other organisational objectives, strategies, and plans.

People management

● Lead, manage and develop a multidisciplinary team of fundraising managers and coordinators across various areas of high value fundraising.

● Provide task management and direction to staff from other areas of International Fundraising and across GPI departments who contribute to fundraising deliverables. 

● Drive team performance through objective setting, performance reviews, coaching and development to ensure fundraising objectives are met.

National and Regional Organisation (NROs) support

● Oversee strategic and operational support provided to NROs to build the fundraising capacity and expertise required to deliver ambitious fundraising strategies and goals based on the respective market potential.

● Provide strategic advice and support to NROs for the development of the philanthropy and legacy elements of their 3-Year Strategic Plans and their annual organisational development plans.

● Support NROs in recruiting and onboarding experienced fundraising directors and strategic fundraising roles.

Communities and stakeholders

● Strengthen the fundraising director’s community of practice alongside fellow Strategic Fundraising Managers and the International Fundraising Director to foster a collaborative space for addressing global fundraising challenges and opportunities.

● Facilitate regular exchanges with other key leadership communities (such as Engagement and Programme Leaders) in areas of joint interest. 

● Build strong working relationships with colleagues and internal and external stakeholders to represent Greenpeace’s interests and enable effective cooperation and knowledge-sharing across fundraising areas.

● Foster collaboration with cross-functional departments (such as Development, Technology, Finance and Programme) to co-design and implement highly engaging campaigns with strong fundraising potential and deliver robust proposals for key funders.

Financial, policy, and systems management

● Ensure the effective budgeting, management, and expenditure of internal resources.

● Oversee the budgeting and reconciliation of income from Priority Global Funders, individual major donors, and legacy gifts to GPI. 

● Serve as the product owner for the key relationships CRM.

● Hold responsibility for the development and implementation of global policies related to key relationships fundraising. 

Profile

Skills and qualifications

● Significant (7 years +) experience in a senior fundraising management role with a focus on philanthropy, of which at least four years leading international teams.

● Experience leading a capital campaign.

● Strong leadership abilities with experience building and developing exceptional teams to achieve fundraising goals.

● Strong track record of developing successful global proposals for large funders.

● Track record of leading the design and implementation of impactful global fundraising strategies.

● Track record of developing and delivering cross-functional fundraising strategies with multiple fundraising techniques.

● Track record of contributing to successful change management processes.

● Significant experience in systemic and strategic thinking.

● Significant experience of working with Justice, Equity, Diversity, Inclusion, and Safety principles.

● Substantial experience working in multicultural global environments, ideally with personal experience of working in multiple national contexts.

● Exceptional strategic, influencing, negotiation, communication, and facilitation skills. 

● Strong analytical skills and a clear understanding of organisational development.

● Strong financial management skills, and extensive experience managing budgets.

● Experience with co-leadership and collaborative management.

● Experience bringing together people with a wide diversity of views.

● Experience in operating strategically in fast-changing environments. 

Personal traits desired

Competencies (as per the 5 E’s Leadership Framework)

Identification with Greenpeace goals and supports its values: Understanding of and commitment to Greenpeace’s core values and a passion for delivering Greenpeace’s mission.

Energy

● Demonstrate a positive mindset and solutions-oriented attitude: Where others see problems, pitfalls, and potential for disaster, you might see opportunity and new possibilities to make a difference. You are basing your ideas on the assumption: There are solutions out there, and we just have to work on them. But if it is not worth solving, let us not waste time on it.

● Demonstrate stamina and resilience: You are dependable under pressure and strong despite adversity. You can deal with complex or difficult situations with a cool head. You do not give up when the going gets tough. You accept when mistakes are made, learn from them, and move on. You can recover quickly after failures, disappointments, or dead ends. 

Energise

● Empowering and inspiring others: An understanding of how to inspire action in others, empowering people and striving to bring out the best in them. Enables employees to translate vision into action and creates an environment in which people feel valued, motivated and challenged.

● Collaborative approach: Helps others to achieve their best and contributes to joint objectives. Develops cooperation and teamwork while participating in a group of people, working toward solutions that generally benefit all involved parties

Edge

● Ability to encourage and support risk-taking: Appreciation of risk-taking in the context of an action-oriented organisation

● Appreciation of the impact and importance of people-powered campaigning: with a commitment to drive engagement at all levels 

Expertise

● Demonstrate the ability to see a situation accurately with a broad set of perspectives: You are able to make the “right” judgement calls and decisions. You have a broad set of perspectives on familiar and unfamiliar issues: You have solid expertise in core Greenpeace subject matters as well as concepts about individuals and teams, and organisational issues such as structures and processes. You know how the organisation is structured, how decisions are made, and how information flows. Furthermore, you have a high level of understanding of the changing external context in which Greenpeace operates and the ability to make a judgement about how to respond. This is why you can “read” factual evidence as well as the environment in a meaningful manner and thus help devise a plan of action. Sometimes you “see” what others do not see.

Execute

● Being a role model for accountability and straightforwardness: High sense of personal accountability and the ability to hold others accountable.

● Knowledge sharing: Uses formal, informal and systematic methods to share information with others to increase organisational effectiveness.

About Animal Defenders International

London – Los Angles – Bogota – South Africa. Animal Defenders International (ADI) is a UK non-profit; ADI Foundation is a UK registered charity (inc. Lord Dowding Fund for Humane Research); Animal Defenders International Inc.US (nonprofit). Animal Defenders International South Africa, PBO (charity), funding the ADI Wildlife Sanctuary, South Africa. ADI works to protect wildlife, our environment; to end suffering of animals in entertainment (circuses, movies, shows, sports); replacement of animals in research & testing with advanced technology. When governments ban the use of all, or wild animals in entertainment, or wildlife pets, ADI supports with relocation of the animals, emptying all circus cages in Bolivia, Peru, Colombia, Guatemala. The ADI Wildlife Sanctuary (ADIWS), South Africa, is home to over 30 rescued big cats from circuses, illegal pet trade, zoos. 

Location: London (hybrid/remote; 3 days office, 2 days remote)

Terms:             Permanent, full time. Benefits: 20 days annual leave; national holidays; 5 days office closure Christmas–New Year; Stakeholder pension.

Reports to: ADI President and Vice President

Position objective:

• Ensures every aspect of ADI’s work is fully funded.
• Planned growth of ADI income from general public, marketing, special projects and appeals, foundations and corporate support.
• Implements fundraising appeals; marketing strategies; major gifts, foundations, corporate support; promotions of legacies; estates.
• Obtains funding for special projects, e.g., science research, ADIWS support, capital projects.
• Annual and quarterly plans, strategies, alliances, growth of ADI income through marketing, social media, legacy media, donor relationships, corporate support.
• Effective management of fundraising and development teams.

Duties:

• Production of quarterly and annual fundraising, marketing corporate and media plan: targets – quarterly, annual; schedules, outlines, incorporating senior management team objectives (media, science projects, campaigns, education, rescues, ADIWS).
• Outreach – corporate, foundations, major donors, other.
• Donor base: sustained giving; digital and postal direct response; increasing donor engagement and retention; planned giving; special events/calendar dates; major gifts; grants; corporate; legacies, trusts, estates; new income research.
• Manages fundraising calendar, mailings, events, targets, tracking; includes social media.
• Grant Applications, foundations, corporate: Identify, plan, approach, draft grant applications/letters of inquiry and collateral for foundations, trusts, corporate partnerships and gifts, major donor gifts.
• Donor liaison, relationships: high donors, foundations, estates, corporate, sponsors.
• Reporting – weekly, monthly, quarter, annual: income tracking, supervise production of data for quarterly reports, annual.
• Liaison with senior directors: Weekly.

Publications, Social, Websites, Online & Print

• Weekly Social media posts – contribute copy, graphics
• Weekly E-News alerts to supporters (with public relations director)
• Contributes fundraising and development section to Annual Report
• Contributes copy for quarterly Rescuer magazines
• Other contributions to publications as needed
• General: Drafting copy, editing, production; collaborates with public relations/senior directors on various publications
• Oversees production of print and online publications – liaison with external graphic designers (collaboration with public relations director)
• Websites – contribute content, collaborate with public relations on structure.
• Advertising, marketing, ADI YouTube channel – develop fundraising, marketing.

Management, data, oversight, reporting:

• Management of UK supporter engagement, fundraising team.
• Oversight of Raiser’s Edge NXT, Engaging Networks, interface with financial database and records; liaison with Chief Financial Officer.
• Monitor, manage, daily: data entry, gifts, acknowledgements, income tracking, donor communications; distribution of newsletters; calls to action; appeals. Reporting.
• Monitor, manage reconciliations, data manipulation, data-integrity projects, audits, segmentation, quarterly and other reports.
• Oversee planning, mailings, responses, data management.
• Monthly and quarterly reports: income, mailings, gifts, trusts, estates, corporate, other.

Who should apply:

You have the necessary skills and experience, with at least 4 years’ experience in fundraising planning and management for charities, including:

• Educated to degree level in a related field (or equivalent experience) (required).
• A successful track record in direct response campaign fundraising and marketing.
• Excellent written English, you can demonstrate impactful and persuasive content for high donors, foundations, corporate support, supporters, social media, marketing and legacy promotion (required).
• Strong technical skills, data management, manipulation; MS Office suite, Excel/Google, etc; competent with digital research (NB: ChatGPT not permitted for ADI product) (required).
• Strong Raiser’s Edge NXT and Engaging Networks skills (or similar); segmentation, creating lists and reports, data hygiene, audits (required).
• Some knowledge of social media tools, e.g. Canva, Photoshop, or other.
• You can plan and deliver programs for regular and planned giving, major gifts, estates, support from foundations, corporate support (required).
• Management of external vendors for direct response campaigns, production of merchandise catalogue and other sales, marketing, collateral.
• Ensures compliance with ADI’s language, policies, communications style guidelines, editing and publications authorization process (required).
• Skilled at organization and multitasking, you can successfully handle competing priorities and deadlines (required).
• Supporter Engagement culture: strong verbal and written communication skills, you can create a friendly, welcoming approach, for supporters with their donations and advocacy.
• Oversight and Management of staff and supporter relations (required):

- Create friendly, positive, service-oriented approach to help supporters donate and advocate for animals.

- Diligent processing/handling of donations, acknowledgements, correspondence, phone calls.

- Integrity and confidentiality in the handling of sensitive and confidential information

- Integrity of financial records with finance database; liaison with CFO.

• You are reliable, able to work both independently and collaboratively.

About Us:

ADI is Great Nonprofits Top-rated; Charity Navigator 4-star. Operating from London, Los Angeles, Bogota and South Africa. Exposes animal suffering and works for legal protection; replacement of animals used in research; ending the suffering of animals in entertainment; movies, advertising, circuses, sport. Wildlife trade, environment. Once animal circuses are banned ADI helps governments with implementation and relocation of the survivors to ADI Wildlife Sanctuary, South Africa: ADI has featured in CBS 60 Minutes, Animal Planet Discovery features and made award-winning documentary, Lion Ark (broadcast in over 40 countries).

Our internal policies:

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

How to apply: 

• Apply early – no closing date – applications and interviews on rolling programme.
• Send email detailing how you meet our criteria, together with your CV.
• A formal application form will be sent if you have been selected for interview.
• Interviews online and in person – once your application form has been reviewed.
• In-person interviews arranged following virtual interviews.
• If you have been selected for interview we will send you an application form to complete beforehand; this is an essential part of our recruitment process.
• Virtual interviews will be arranged once your application form has been reviewed.
• In-person interviews will be arranged following virtual interviews.

MEMBERSHIP MARKETING & INSIGHT MANAGER

18 hours per week (flexible working considered)  Fixed-term contract - 6 months (with potential to extend)

£36,000-£40,000 FTE (£17,600-£19,600 pro rata)

Hybrid working - based at Westonbirt Arboretum, Gloucestershire

Use insight to shape the future of one of Gloucestershires most loved membership organisations.

Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.

We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.

This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.

About the Role

This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.

This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.

Summary of the role

Working closely with the Head of Income Generation & Engagement, you'll:

• Analyse membership and visitor data to identify trends, opportunities and areas for improvement.

• Develop audience segmentation and retention strategies.

• Improve the end-to-end member journey, from joining through to renewal and long-term engagement.

• Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.

• Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.

• Produce clear insight and reporting to support strategic decision-making.

About you

You'll bring experience of using customer insight to improve marketing performance and customer experience.

You'll be confident:

• analysing CRM or membership data

• translating insight into practical action

• managing multiple projects and stakeholders

• coordinating agencies and external suppliers

• improving customer journeys and digital experiences

• communicating recommendations clearly and influencing others.

Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.

Why join us?

This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.

We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.

Key Responsibilities Membership Insight & Strategy

• Analyse membership and visitor data to identify trends, opportunities and risks.

• Develop audience segmentation with appropriate retention strategies based on evidence.

• Produce regular insight reports and dashboards to inform decision-making.

• Recommend marketing interventions based on behavioural and demographic analysis.

• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience

• Take ownership of the end-to-end member journey.

• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.

• Lead projects to improve customer experience across digital and physical touchpoints.

• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:

• membership renewal improvements

• website user journey optimisation

• family membership implementation

• digital membership developments

• member communications Content, Publications & Digital

• Oversee website content, user experience and digital content planning.

• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.

• Coordinate technical improvements with external suppliers and internal teams.

• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management

• Manage external agencies and suppliers.

• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management

• Brief and manage external agencies.

• Coordinate work with Forestry England colleagues.

• Manage project timelines.

• Monitor delivery and quality.

• Ensure resources are used efficiently. General Responsibilities

• Champion evidence-based decision making.

• Embed continuous improvement.

• Support wider organisational objectives.

• Comply with organisational policies and procedures. Person Specification Essential Experience

• Experience developing marketing strategies informed by customer insight.

• Experience analysing CRM or membership data.

• Experience improving customer journeys or user experience.

• Experience managing multiple projects simultaneously.

• Experience briefing and managing agencies or suppliers.

• Experience working across multidisciplinary teams. Essential Knowledge

• CRM and customer segmentation.

• Customer retention principles.

• Website usability and digital customer journeys.

• Email marketing.

• Marketing performance measurement.

• Data interpretation and reporting.

Essential Skills

Strategic thinking - Able to translate insight into practical marketing interventions.

Analytical - Confident interrogating data and identifying meaningful trends.

Project management  - Able to coordinate multiple stakeholders and deliver improvements.

Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.

Organisation - Excellent planning and prioritisation skills.

Desirable

• Membership organisation experience.

• Charity sector experience.

• Visitor attraction or heritage experience.

• Experience with CRM systems such as Raiser's Edge.

• Google Analytics or similar reporting tools.

• Understanding of accessibility and user-centred design.

Personal Attributes - We're looking for someone who is:

• Curious and inquisitive.

• Commercially aware.

• Collaborative.

• Pragmatic.

• Confident making recommendations.

• Comfortable working independently.

• Motivated by improving customer experience.

• Interested in using evidence rather than assumption.

Success Measures

• Produced a membership insight dashboard.

• Developed a data-led retention strategy.

• Reviewed and improved the membership renewal journey.

• Coordinated implementation of agreed digital improvements.

• Established an annual editorial and communications plan.

• Improved reporting and marketing decision making across the organisation.

Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.

Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.

Turn2us is serious about tackling financial insecurity both at scale and at its roots. We understand that the measurement and evaluation of all of our work is absolutely vital to achieving this and helping people thrive, and we are looking for an interim Head of Impact and Evaluation to join us on a 12-month maternity contract to support this work.

As Interim Head of Impact and Evaluation, you will be responsible for maintaining and evolving frameworks that help all colleagues understand and enhance our impact. This role will support Team Heads and Directors in decisions about prioritising work and assessing innovations that advance our vision of financial security for all. You will also work closely with the Policy Team and external partners on research that deepens our understanding of poverty and financial insecurity, while leading a dedicated team to scale and replicate effective solutions.

We’re looking for someone who sees impact not as a back-office function but as a transformative enabler of our mission. Naturally we want you to bring deep technical expertise, but also empathy, curiosity, and the leadership skills to bring others with you. This role isn’t just about ticking boxes and meeting funder paperwork requirement. It’s about supporting innovation, making crucial decisions about where we focus our efforts, and unlocking the insights that help us deliver a more just and secure society.

We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills from a wide range of backgrounds- whether commercial, from civil society, government or education. But an ability and curiosity to learn is key, as is the confidence to acknowledge the things that you don’t know.

This is a genuinely exciting and critical role: for our staff, our partners, and most importantly, the people for whom our organisation exists. We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.