Product manager jobs in central london, greater london

Are you looking for a meaningful part-time role where your organisational skills can make a real difference in healthcare? We’re looking for a proactive and detail-oriented Quality Improvement Administrative Assistant to join our supportive Quality Standards for Imaging team which is a collaboration between the Royal College of Radiologists (RCR) and College of Radiographers (CoR).

In this varied and rewarding role, you’ll play a key part in supporting imaging services across the UK as they work towards the Quality Standard for Imaging (QSI), a nationally recognised mark of excellence. From coordinating meetings and events to managing communications and supporting financial processes, your work will help ensure services deliver safe, effective, and person-centred care.

What you'll do:

• Supporting imaging services on their QSI journey with accurate record-keeping and communications.
• Coordinating meetings and webinars, including preparing agendas, minutes, and logistics.
• Assisting with the planning and delivery of our annual QSI conference and monthly events.
• Managing financial tracking and administrative tasks with precision.
• Collaborating with internal teams and external stakeholders to keep everything running smoothly.

What you'll need:

• Proven administrative experience, ideally in a team-based environment, with a professional and responsive approach to internal and external contacts.
• Excellent organisational skills, with the ability to manage your own workload, prioritise tasks, and meet deadlines with accuracy and attention to detail.
• Strong communication skills, both written and verbal, with the confidence to engage with a wide range of stakeholders.
• Proficiency in Microsoft Office, and a willingness to learn new systems and tools as needed.
• A proactive and flexible mindset, ready to take initiative and support a variety of projects and events.
• A commitment to quality and service, aligned with our values of continuous improvement and delivering excellent support to healthcare services.

You’ll be part of a passionate team committed to improving healthcare quality. We offer a collaborative and inclusive working environment, opportunities for professional development, and the chance to contribute to meaningful change in imaging services across the UK.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Date: 5 August 

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Individual Giving Officer

We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.

Position: CE375 Individual Giving Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 5 or 6 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.

You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
• Responsible for maintaining and reporting accurate campaign results and reviews.
• Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
• Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.

About You

We’re looking for an individual who:

• Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
• Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
• Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
• In fact loves data and insight and enjoy applying insight to our campaigns
• Is a great all-round communicator, with both internal and external audiences
• And of course, we need you to be a resident of the UK and have the right to work in the UK.

This is a home-based role with occasional travel required.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Thank you for your interest in working with us at Hopeful Futures CIC! We are a small but growing grass roots not-for-profit community interest company. Motivated by our Christian faith, our mission is to create opportunities for autistic people, those with learning disabilities and their families to thrive in local communities.

We’re looking for an ambitious fundraiser to successfully implement key objectives within our five-year fundraising strategy to enable our community projects to thrive and grow. The successful candidate will be able to work independently with a proactive attitude, as well as working collaboratively within our wider team.

This is an exciting role that would suit a fundraiser who is looking for a new challenge, someone who has a successful track record in securing grants & leading fundraising initiatives and who wants to move to the next stage of their career by leading on a multi-faceted 5-year fundraising strategy for a small but growing grass roots organisation. This involves:

• Trusts and foundations
• Monthly giving campaign
• Community fundraising events
• Major donors and corporate sponsorships

About the Role

This is a part time role, 3 days (22.5 hours) per week

It will be offered as a permanent contract with a full time equivalent annual salary of £37,000 - £40,000 (pro rata £22,200 - £24,000)

This is a hybrid role with one day per week at our office address of School 360, Sugar House Lane, Stratford, E15 2QS. The other two days can be worked from home and/or for community visits as needed across the London Borough of Newham

Closing date: Apply by 12pm on Wednesday 30th July 2025. Please note that we may close the advert early if we receive enough applications

First stage interviews are scheduled for 4th & 6th August 2025

Additional Information

For more information about our community projects that you will be fundraising for, the full job description and person specification please download the ‘Fundraising Lead Job Summary & Description’.

Please note, we are passionate about creating a diverse workforce and particularly encourage applications from candidates of the global majority.

All job offers are subject to a satisfactory DBS check and references.

Prospective candidates must have the right to work in the UK.

Benefits of Working at Hopeful Futures CIC

Hopeful Futures offers a range of employee benefits including:

• Providing high quality training & a robust induction process to settle you into your role
• Enhanced maternity & adoption leave scheme
• 28 days annual leave increasing by 1 day for each year of continuous service (up to 33 days)
• An additional day off for your birthday
• We are a recognised disability confident employer
• We have an Enhanced Employee Assistance Programme with access to free counselling and other wellbeing services
• Ability to join the Blue Light Card Scheme which provides members with thousands of amazing discounts online and on the high street across categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many more

Senior Programme Officer
Youth Business International (YBI)
Location: Hybrid
Salary: £35,000
Contract: Full-time, 12 months FTC

The role

Are you passionate about creating impact for young entrepreneurs around the world? Youth Business International (YBI) is looking for a highly motivated Senior Programme Officer join our Development & Programmes team and play a key role supporting the coordination, delivery, and quality of global programmes.

You will support a range of projects—from programme implementation and grant reporting to MEL and stakeholder engagement. 

Key responsibilities include:

• Supporting the implementation and delivery of a portfolio of programmes
• Support MEL colleagues to monitor delivery of project outputs and outcomes against targets
• Assisting with funder engagement, reporting and proposal development

You’ll be working in a dynamic, collaborative environment with an international scope. If you are highly organised, proactive,  with a strong eye for detail and experience in programme coordination or management this role is for you.

How to apply 

If this sounds like the role for you:

• Please review the full job description for further details and ensure all of your application (CV and supporting statement) reflects the requirements of the role.
• Please submit your CV (maximum 2 x A4).
• Submit a Supporting statement (max 2 x A4): Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
• Closing date for applications is midnight Wednesday 23 July 2025. 

We encourage you to apply as soon as possible as we may close the vacancy early due to volume of applications expected.

Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.

Interview process

• First Interview Online (MS Teams) – Wednesday 30 July 2025
• Second Round In-Person at our London Office – week commencing 4 August 2025

This would be ideal for someone at the beginning of their career looking to grow and develop within a very supportive and innovative organisation.  We will provide a structured development programme, lots of opportunities for growth, along with a very nurturing, mission-focused culture and excellent benefits.

This role will support the Head of Environments, Platforms and IT Security to ensure that our technology infrastructure is reliable, safe and future-proofed. As required, the role holder will also support project implementation within the Technology Operations remit, having a direct impact in moving us forward in realising our vision and mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by: 

• Active membership of local church congregation. 

• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.

You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.

We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.

Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS). 

We’re genuinely excited to hear from you.

Closing date: 20th July, 23:59

Interview date: 11 Aug for first interviews, 18 Aug for second interviews

Are you passionate about shaping health policy and influencing decision-makers? Join The Royal College of Radiologists (RCR) as our Public Affairs Adviser and play a pivotal role in amplifying the voices of our Fellows and members. This is a unique opportunity to make a tangible impact on the future of clinical radiology and oncology.

As the Public Affairs Adviser, you will be instrumental in establishing the RCR as a key player in the health agenda. You will lead on the planning and delivery of public affairs activity, provide strategic advice to senior leadership, and work collaboratively across teams to influence policy and stakeholder engagement. You will also support the development of integrated campaigns and ensure our voice is heard across the UK and devolved nations.

What you will do: 

• Devise and deliver public affairs strategies aligned with RCR’s objectives.
• Build and maintain relationships with parliamentarians, civil servants, and key stakeholders.
• Provide strategic advice and briefings for senior leadership.
• Coordinate public affairs activities across the UK and devolved nations.
• Collaborate with media and digital teams to create impactful campaigns.
• Monitor political developments and identify influencing opportunities.
• Support member engagement and promote public affairs initiatives.

What you need:

• Sound knowledge of political and parliamentary processes.
• Proven experience in public affairs and stakeholder influencing and engagement.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Commitment to the values and objectives of the RCR.

If you’re ready to take on a challenging and rewarding role that supports doctors delivering medical imaging and cancer care, we’d love to hear from you. Learn more about the role and the RCR in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Our client is one of the UK’s largest independent funders, awarding £100 million annually to charities across the UK. Our grant-making supports initiatives in health, welfare, education, the arts, and heritage.

The founder's legacy is rooted in a belief in a healthy, compassionate society—one that cares for the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The trust takes a broad, strategic, and relational approach to philanthropy, remaining agile and responsive while grounded in personal values.

Prospectus is delighted to be working with the trust to recruit a Grants Assistant to join the team based full-time from the office in Chelsea, London.

The role:
This is an exciting opportunity to join a small, dedicated team at one of the UK’s largest charitable trusts. As Grants Assistant, you will provide vital administrative and operational support to the trust’s grant-making activity. This includes managing records, coordinating key processes, supporting funding meetings, and maintaining effective communication with applicants and grantees. This is a broad office administration role which will adapt and evolve along with the needs of the trust. There will be the opportunity to work on our microgrants programme, including application assessment and review of monitoring reports.

The person:
This person will have good, strong administration experience perhaps gained in the charity sector or a similar professional office-based environment. Warm, friendly and helpful, this person will have great communication skills and a methodical and systematic approach to their work. Highly organised and efficient, they will have a good grounding in MS Office products and database usage in addition to having good writing skills and the ability to prioritise a busy workload and be flexible in a regularly evolving environment.

The role will be ideal for someone organised, detail-oriented, and enthusiastic about contributing to high-quality grant-making. It offers insight into the workings of a significant philanthropic organisation and a chance to play a key role in delivering funding that makes a real difference across the UK.

About The Role
Are you a direct marketer looking for and opportunity to broaden your experience into new channels and products? 
Would you like to be part of a large and friendly team who are all passionate about the special and selfless gifts we receive through Wills?
 
Yes? We have a fantastic 9 month Fixed Term Contract with opportunities for internal collaboration and personal development!

We are excited to be able to offer an amazing vacancy for a Legacy Marketing Executive. This varied and diverse role will support us to deliver our ambitious marketing strategy, bringing in a third of the charity’s income through gifts in Wills to help give help and hope to people living with dementia for years to come. the successful individual will have opportunity to work across marketing channels both online and offline, as well as strategic projects across the wider fundraising team!

About you

- Data driven and detail oriented
- Experienced in direct marketing through paid channels (direct mail, paid social, press adverts among others)
- Experienced in all aspects of day-to-day campaign management (creative development, data segmentation, supplier management, results analysis)
- Have a creative flare and passion for delivering the best possible supporter experience
- A confident communicator and able to work with multiple stakeholders across the organisation and externally

What you’ll focus on: 

- Rolling out our new legacy proposition: Help shape the future of our programme and bring our new messaging to life
- Exploring emerging digital channels: Lead on some of our newest digital channels including LinkedIn
- Leading our podcast campaign: Develop engaging “host-read” podcast ads that connect emotionally with listeners
- Reporting on our annual status check campaign: Finalising our direct mail and email campaigns with our agency partner
- Creating our biggest press inserts campaign ever: Collaborate with Open to develop standout creative for major newspapers and magazines

 About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Location: London, Hybrid/Remote (Occasional presence in the London office required)

Hours: Full-Time or Part-Time (5 days or 4 days a week)

Remuneration: £65,000 - £70,000 per annum, depending on experience

Contract: 11 months fixed-term contract (Parental Leave Cover)

Start Date: 22 September 2025

About FILE

The Foundation for International Law for the Environment (FILE) is a not-for-profit philanthropic organisation working to accelerate legal action on climate change. 

Through grant-making and in-house legal expertise, we empower our partners to deliver strategic, innovative legal interventions and we support lawyers in their own countries to bring their own cases. 

Legal action can unlock the systemic changes in finance, policy and social systems needed to protect all of us from climate change. The power of the law is both direct (changing policy and practice) and indirect (signalling the wider shifts taking place across these systems).

FILE is a ‘regrantor’ - this means we do not bring legal action in our own name. We receive grants from our philanthropic donors and make onwards grants to partners who align with FILE’s charitable aims and purposes. We do not seek to make any profit from our activities either in a relevant financial year or in the longer term.

Role overview

This is an exciting opportunity to take a senior role in FILE’s high-performing fundraising team and secure support from some of the world’s leading foundations working in climate.

FILE is seeking an ambitious and experienced Philanthropic Partnerships Lead to lead relationships with significant funders and play a critical role in shaping and advancing FILE’s ambitious fundraising strategy. The Philanthropic Partnerships Lead will take the lead across a portfolio of existing donors and seek new funding opportunities from major philanthropic foundations.

The Philanthropic Partnerships Lead will work closely with the Head of Philanthropic Partnerships and FILE leadership to shape fundraising and donor stewardship strategies and drive fundraising success. They will be comfortable operating at the most senior level externally to devise and deliver excellent donor experiences, and adept at navigating complex internal environments.

This is a high-profile position, building out FILE’s successful fundraising team. In a highly collaborative and dynamic environment, there is real potential for the right candidate to shape and grow the role to become a fundraising leader at FILE. The Philanthropic Partnerships Lead will have the opportunity to work with major global philanthropies and to take a key role in supporting the future direction of a highly ambitious organisation. We are looking for a candidate who is passionate about the power of philanthropy and excited to make an impact in a fast-paced high-growth environment.

Key Responsibilities will include:

Donor relationship management and stewardship

The Philanthropic Partnerships Lead will lead on several significant funder relationships, co-ordinating internally with FILE Leadership, the Head of Philanthropic Parnterships and strategic experts to devise and deliver excellent stewardship and donor experiences.

This will include:

• Setting donor strategy and creating and managing bespoke donor stewardship plans and communications
• Leading externally in face-to-face and virtual meetings, events and engagements and managing complex donor relationships across multiple stakeholders and workstreams
• Leading on key relationship touchpoints including performance and strategy reviews
• Liaising across internal cross-functional teams to plan and co-ordinate donor engagement at multiple levels
• Leading on proposals, donor impact reports, budgets and other key outputs

Cultivating new funder relationships

Securing new support is a critical organisational priority and the candidate will have the opportunity to forge new relationships with major funders.

Alongside FILE leadership and the Head of Philanthropic Partnerships, they will be responsible for identifying and progressing new pipeline opportunities and become the fundraising lead for specific thematic areas and initiatives.

This will include:

• Devising and delivering bespoke cultivation strategies for key donor prospects
• Devising new funding propositions and strategies for high-priority areas and new strategic initiatives
• Working with FILE leadership and strategy leads to delivering engaging cultivation, including through meetings, calls and written materials
• Actively progressing opportunities through the fundraising pipeline and leading on proposal development for target opportunities

Providing strategic support to the Head of Philanthropic Partnerships and leading cross-organisational projects and initiatives

The Philanthropic Partnerships Lead will provide strategic counsel to the Head of Philanthropic Partnerships to develop and implement the wider fundraising strategy and take the lead on strategic initiatives such as:

• Designing and implementing an approach to communications planning and delivery, including through the creation and management of key communications content
• Designing, scoping and initiating new donor engagement products and experiences for most senior stakeholders
• Shaping donor engagement priorities and communications for FILE leadership

Key Competencies and Person Specifications

• The ideal candidate will be a senior relationship and stakeholder manager with demonstrable experience working in philanthropy, high-value funding or other senior relationship management roles.
• They will have extensive experience working in complex cross-functional roles with excellent influencing skills and strategic acumen.
• They will have experience in securing and managing 7 figure funding relationships and be confident working at the most senior level externally.
• They will have significant knowledge and experience in the foundation/ philanthropy sector, ideally in the climate or environmental space.
• The candidate will thrive in fast-paced environments, and be adept at managing complex and multi-level relationships both internally and externally.
• They will have excellent written and verbal communication skills and be confident in leading on compelling proposals and pitches, turning complex and technical information into engaging donor content and experiences.
• The candidate will be highly organized, demonstrate strong project management skills and be comfortable balancing a varied and demanding workload.
• They will have a passion for global environmental issues, particularly climate change and biodiversity loss, and an affinity with FILE’s values.

Location

We are advertising this role for candidates based (and with the right to work) in the UK or the Netherlands.

Therefore, please note that this role will be advertised in multiple locations, but we are only hiring for one position. Please apply to the job post for your preferred location.

Working for FILE

FILE is a collaborative community of individuals who share a passion for climate, nature, and justice. We bring together knowledge and experience to support our mission.

Our people are empowered to lead their work both individually and as part of a wider team in order to make impactful change. As a relatively young organisation with the ambitious mission to change global systems, our roles are ideally suited to those who are highly strategic, flexible and adaptable, and open to growing in line with the Foundation.

FILE is committed to challenging inequality and values diversity, equity and justice in all areas of life. Our mission, work and impact is global, with staff and partners from across the world and a range of lived experiences. We firmly believe that we are strengthened by the diversity of our partners and staff.

At FILE, we actively work to create an inclusive culture where colleagues feel welcomed, heard and supported to succeed and thrive.

How FILE supports its staff

FILE is committed to creating a workplace that supports our staff to do their best work and develop professionally. FILE offer a generous annual leave policy and additional time-off work to support wellbeing. Amongst other benefits, FILE offers private healthcare and a contribution to a pension scheme.

FILE is committed to fostering an inclusive workplace where everyone feels valued and empowered. We welcome applications from individuals of all backgrounds and encourage candidates who can contribute to the diversity of our team to apply.
Join us in making a tangible difference in the fight against climate change by creating spaces where diverse voices come together to drive impactful solutions.

Applications

Please apply on our website and upload your CV and Cover Letter. This role is open for applications immediately. If you are interested, we encourage you to submit your application as early as possible. The role will close on the 23rd of July. The first interviews will be held the week commencing on the 4th of August. 

Diversity & Inclusion

As an equal opportunity employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE.

Do you have proven experience as Motion Designer or Animator? Would you like your work to contribute towards a world where everyone has a healthier heart for longer?

Your search for the perfect role is over.

About the role

As our Motion Designer, you’ll develop motion and animation content that will work across digital, social, video and in-store, collaborating closely with our talented team and working with colleagues around the charity on a variety of projects.

Thinking conceptually to interrogate briefs and get beneath the surface of projects and audience needs, you’ll balance creativity with pragmatism to deliver amazing animation content that makes our audiences sit up and take notice. 

The Health Content Team supports people with heart and circulatory disease, helping them feel informed and empowered. They produce a wide range of health information products across print and digital channels. Our vision is a world where everyone has a healthier heart for longer.

This role will be a key part of our team, helping us significantly expand how we reach people with explainers and animations through our own channels, social platforms and on YouTube. 

Working arrangements

This 12-month Fixed Term Contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

As our ideal candidate, you have proven experience as a Motion Designer/Animator with a strong portfolio showcasing a range of creative projects. 

You have experience of working with a strong commercial brand or large charity and a strong understanding of animation principles, 2D and 3D animation techniques, and motion design best practices, including around accessibility.

With excellent communication and collaboration skills, you can tell a story and explain complex information simply and clearly.

Enthusiastic and conscientious, with strong attention to detail, you can manage multiple projects simultaneously and thrive in a fast-paced environment to meet tight deadlines.

With strong, informed conceptual thinking matched by the skills to bring your concepts to life, you are proficient in industry-standard design software, such as Adobe After Effects, Premiere Pro, Illustrator, and Photoshop and have experience using a Mac and Adobe Creative Suite, Figma and Microsoft Office

About us

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.  

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

• We offer our staff generous benefits, such as:
• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

The interview process may take place in-person or virtually via MS Teams.

Assistant Communications Officer

 

Do you have experience working in a fast paced press office or communications team and are looking to take your next step? Are you skilled in juggling tasks and enjoy the buzz of a busy comms office? Mencap is recruiting for an Assistant Communications Officer - a vital role across our PR and social media teams, helping bring together our day to day work - this position is hugely varied with bags of opportunity to learn and grow in the role.

The role is full time (37.5 hours per week) with hybrid working at home and in the London Office. We know that work is something you do not just a place you go.  At Mencap we give office-based colleagues and teams more flexibility about where the work is done. 

About the role of Assistant Communications Officer:

•  You will be supporting both the media team and wider communications team to help us reach as wide an audience as possible.
•  Supporting the media team with day-to-day tasks such as writing and issuing the daily news summary, managing rotas, assisting with compiling monthly reports, take part in the team rota to be the first point of contact for media requests coming into the organisation - via press phone and media inbox.
•  Supporting the media team with campaign press - writing press releases and creating social media content, pitching stories to journalists, setting up media interviews and writing briefing documents and work with the social media team to monitor our social channels and interact with followers where required.

You will be a crucial cog in ensuring the smooth running of the press office with:

·  Strong organisation and time management skills to keep the team running efficiently and manage your varied workload.

· At least 1 years experience within communications.

· Have good initiative.

*This is not an exhaustive list of the role, please see the attached job description for more information.

 

This role closes on Wednesday 23rd July 2025 and first interviews will be Wednesday 30th July via Microsoft Teams.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

Benefits

 

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

 

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.