Product manager jobs

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Probation Facilitator - East Midlands Probation

Location: Home Based

Department: Probation Delivery

Salary: £28,274 per annum

Hours: Full time - 35 hours per week

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across Leicestershire and Lincolnshire Probation Delivery Units. Working closely with People On Probation, probation and their staff, this post will lead the delivery and development of our digital reading programme Turning Pages Digital, maximising opportunities for People On Probation to learn to read.

Ideally you will have some experience of probation delivery underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role is subject to successful contract award and is a fixed term role until 31st November 2026 with the opportunity to be made permanent subject to contract renewal.

The role will be home-based, with extensive travel across Lincolnshire and Leicestershire to integrate into teams within probation buildings. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require probation security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews to be held 7th November 2026

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 655

QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.

The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.

Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.

The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres. 

Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.

This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.

As Director of Fundraising, you will:

• Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
• Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
• Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
• Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
• Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
• Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
• Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
• Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development

Ideal skills and experience: 

• Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
• Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
• Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
• Experience of capital fundraising or large-scale campaigns advantageous
• Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
• Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
• Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning

Employee benefits include:

• 10% employer pension contribution
• 24 days plus bank holidays (increasing by one day per year to 30 days).
• Life Assurance (3 x salary)
• Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
• Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
• Personal Accident Insurance while at work or commuting
• Health Cash Plan with Medicash (after completion of probation; taxable benefit)
• 8 weeks’ sick pay at full salary in any 12 months
• Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)

Job Title: Skills and Employability Adviser

Location: Eastbourne, covering the West of the County

Salary: £25,497 - £30,476 per annum depending on experience

Hours: Full-Time (37 hours per week)

Contract: Permanent

Reports to: Youth Employability Services Team Leader

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About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

• Ethical – We work with professionalism, honesty and integrity
• Passionate – We reach out enthusiastically to all who need out support
• Innovative – We inspire, enhance and improve
• Collaborative – We engage, support and share with others

The Youth Employability Service 

CXK delivers the Youth Employability Service (YES) across East Sussex, commissioned by East Sussex County Council. We offer information, advice, support and guidance to young people in academic years 12 and 13 who are not in education, employment or training (NEET), helping them to explore their options, plan and then take their next steps. We also work with schools supporting young people in year 11 who are at risk of becoming NEET and those who have been Electively Home Educated. Liaising with a range of other services, YES is focussed on supporting young people to achieve their potential.

The Team

The YES team support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the service, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

About the Role

We are seeking a dedicated and compassionate Skills and Employability Adviser.

You will support a caseload of young people aged 16 to 18 who are not in education, employment, or training (NEET), or at risk of becoming NEET with part of your caseload being Electively Home Educated Year 11 young people who may be at risk of becoming NEET. You will guide them through re-engagement with suitable post-16 provisions and provide targeted intervention to those who have withdrawn from or not started their Post 16 provisions.

Working across the West of the county, including Wealden, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.

This role also supports our Electively Home Educated Year 11’s with transition support to their Post 16 pathway.

You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. You'll also act as a champion for relevant opportunities and resources—ensuring young people, parents/carers, providers, and wider stakeholders are aware of what’s available and how it can help.

About You

This is a fantastic opportunity for someone with experience working with NEET, Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage a varied caseload and make a genuine impact on the lives of the young people you support.

Skills and Knowledge 

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria 

• Minimum of IAG Level 4 qualification or willingness to work towards and relevant experience
• An understanding of the needs, and challenges faced by young people who are not in education, employment or training
• Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
• Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders

Essential Criteria

• A willingness to travel with a full UK drivers’ licence and use of own vehicle
• Experience working with young people
• Demonstratable experience of engaging and supporting young people who are NEET or at risk of NEET
• Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
• Experience of assessing individual needs, develop action plans, and monitor progress
• Skilled in managing a varied caseload and maintaining accurate and confidential records
• Understanding of the post-16 education, training, and employment landscape
• Ability to build trust and maintain regular, consistent contact with young people
• Self-motivated and able to work independently as well as part of a team
• Competent in using IT systems, databases, and digital communication tools

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Youth Employability Service (YES) team, this role gives you the chance to empower and motivate young people to take positive steps into education, employment, or training.

You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. No two days are the same—you’ll balance 1:1 support, multi-agency collaboration, school visits, and provider engagement. It’s a role that requires initiative, empathy, and a passion for creating opportunities for young people who need it most.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us 

Our employee benefits include:

• 30-33 days holiday, plus bank holidays
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
• Benenden private healthcare cover
• Flexible working
• Enhanced maternity and paternity leave
• Training and development programmes and opportunities
• Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Wednesday 29th October 2025

Application review date: Thursday 30th October 2025

Interview date: Friday 7th November 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at cxk dot org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and permanent position. This role is based at our Bloomsbury campus with flexibility to work from home on an 80/20 basis (80% working from the office). 

We are looking for a Commercial Marketing Coordinator to coordinate and support the commercial marketing activity of the Students’ Union. The Union operates multiple commercial services, including bars, cafés, shops and a gym. As the Commercial Marketing Coordinator, you will work with different teams and managers to develop innovative and effective marketing campaigns which are aimed at increasing engagement and revenue in relation to our commercial spaces. The successful candidate will also coordinate the successful delivery of these impactful and creative marketing campaigns across the Union. The role holder will be a brand champion and support departments in the successful application of our brand.

Do you have a good working knowledge of effective marketing practices and have carried out successful marketing campaigns? Have you got experience of working in higher education or a fast paced customer focused environment? If the answer is yes, then we want to hear from you.

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Strategic Communications Lead (Fair Digital Finance).

Consumers International unites over 200 member organisations in more than 100 countries. Together, they work to protect and empower consumers everywhere, championing their rights and ensuring their voices shape products, policy and practice.

I’m looking to hear from strategic communicators with a passion for digital innovation and global impact. As Strategic Communications Lead you will drive powerful narratives, campaigns, and events that champion consumer rights in the digital finance world. You will ensure that all outputs from the digital finance programme are effectively communicated to Consumers International Members, relevant regulators and consumer protection authorities, funders and global partners.

In this high-impact role, you’ll manage the communications and production of global thought leadership and events, including their flagship report, The Consumer Experience of Digital Finance, and a series of Policy Impact Forums to support consumer-regulator dialogue. You will ensure that all outputs from their digital finance programme reach the critical audiences – regulators, consumer protection authorities, funders and global experts – that can act on them.

What you’ll do:

• Develop and deliver compelling multi-channel communications strategies (via case-studies, blogs, social media, reports, newsletters) that spotlight the impact of their work.
• Bring global programmes to life through storytelling, strategic content, and media.
• Lead the production and promotion of major events—including their flagship Policy Impact Forums—connecting consumers, regulators, and decision-makers.
• Translate programme insights into impactful messaging for their global network—Members, regulators, funders, and partners.

If you're ready to lead change, tell meaningful stories, and make a global impact—we want to hear from you.

Your experience:

• Proven experience in communications, campaigns, or public affairs, ideally within digital finance, development or consumer rights.
• Strong writing, editing and storytelling skills across long-form and digital formats.
• Experience producing virtual and in-person events.
• Ability to translate technical concepts into clear, engaging messages for diverse audiences.
• Experience working across international contexts with multicultural teams.

There is a unique opportunity to shape the role, and run with your ideas, therefore it is well suited to a pro-active self-starter, someone who is highly detail oriented, has a creative mindset and with strong project management skills and an eye for innovation.

- Salary: £45,000

- Full-time hours, 3 year FTC.

- This is a remote based role. Drawn to candidates living in European and East African time zones, to be able to effectively work with their team. There is no office, however, if you are London based, there is an option to meet at a co-working space weekly.

To apply, please submit your up-to-date CV by 09:00 (UK time) on Friday 7^th November 2025.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

This is your opportunity to join a successful, friendly and supportive team of fundraisers and play a significant role in delivering successful multichannel fundraising campaigns, while building strong relationships with key stakeholders, both internally and externally. 

As an Individual Giving Fundraiser, you’ll be managing the planning, delivery and analysis of multichannel regular giving campaigns. It’s an exciting time to join the team and we are looking for an enthusiastic team player with great organisation and attention to detail to join the team and raise millions for terminally ill people and their loved ones. We are in a period of exciting growth, with new activity added to our portfolio and lots of opportunities to develop your Fundraising practise in a supportive and collaborative environment. 

The role will include, but not limited to, campaign management, creative development of online and offline campaigns, managing budgets, analysing results and strategic thinking. 

You will have had some fundraising and campaign management experience in the charity sector or have worked previously in a results driven environment. More importantly than that, you are a motivated problem solver, looking to make a difference, eager to grow and expand your knowledge of direct marketing. 

What we are looking for: 

• Someone who is results-driven and proactive, with a passion for the sector and Marie Curie’s vision to create the best end of life experience for everyone within the UK
• Friendly and supportive team player who enjoys collaboration and idea-generation
• You will be eager to develop and refine your campaign management skills, with a desire to test new approaches and continually improve ways of working
• Excellent time management and numerical skills with a keen eye for detail
• A critical thinker who uses their analytical skills to dissect results and develop insights

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Additional information

Application & Interview Process:

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 9th November 2025
• We’ll be conducting interviews throughout the advertising period, so don’t wait until the closing date to apply! 

Salary:£27,450-£30,500 per annum depending on experience 

Contract:Permanent, Full-Time, 35 hours per week 

Based: UK wide. Applicants will be required to travel to London once per month. Travel costs for the London visit will be covered.

The Talent Set is delighted to be partnering with Ronald McDonald House Charities to recruit to this newly established Head of Mass Engagement position, a key senior role within the Engagement Directorate. 

Head of Mass Engagement
Salary: £62,000
Location: Flexible with hybrid working of 2dpw from a Ronald McDonald House or Office

Ronald McDonald House Charities is investing significantly in its Engagement Strategy, introducing new positions (such as this Head of Mass Engagement) to ensure they can establish further meaningful relationships with their community of supporters to expand reach and deepen impact for families that need their support. 

As Head of Mass Engagement you drive a digital-first approach, leading a portfolio covering participation events, community fundraising, individual giving, supporter care and supporter operations. You will develop compelling new propositions/products to untap significant potential for deeper engagement and increased financial support, effectively ensuring that all public fundraising activity is aligned to the new Engagement Strategy and reflective of the charity's values and strategic ambitions.

This is a fantastic opportunity for an experienced public fundraising expert to be truly creative, with the investment and senior-level buy in required to develop and shape the future direction of Mass Engagement for the charity.

As Head of Mass Engagement you will:

• Lead the team to deliver integrated tactical strategies across mass participation, community fundraising and individual giving to drive income growth and deeper engagement with these audiences. 
• Work closely with the Associate Director of Mass Engagement to ensure mass fundraising activity is aligned to broader organisational campaigns, strategy and digital mobilisation.
• Oversee and deliver strategies across all public fundraising channels (participation events, community, individual giving, supporter care), ensuring brand alignment and driving deeper supporter engagement. 
• Take ownership of the development and implementation of supporter journeys across all mass engagement channels.
• Work closely with colleagues/peers in communications, digital, brand and relationship fundraising to ensure activities are truly integrated and aligned.

The role would best suit:

• An experienced public fundraising leader with a demonstrable expertise across individual giving, community fundraising and participation events. 
• A strategic and creative mind, with the ability to lead operational delivery across a multi disciplinary team. 
• Someone with demonstrated success of driving income growth with a focus on supporter retention. 
• A skilled and confident people manager, driving an inclusive and empowering culture to develop direct reports and the wider team. 

Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Tuesday 4th November with first stage interviews scheduled to take place on 19th November. 

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.

A bike links people to essential services, including foodbanks and legal advice, as well as the local community. 

About Us

The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees.  We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.

The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.

To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.

Duites and Responsibilities 

This role will provide maternity cover for an initial period of 12 months, with the potential for a 1–2 month extension. It will focus on developing new corporate partnerships and managing relationships with our existing corporate supporters.The role holder will work closely with the Chief Executive and Head of Fundraising, Marketing and Retail to ensure a strategic approach to the development and management of relationships with our corporate partners, enabling us to maximise the potential from them.

As well as leading income generation, the post will develop current and new corporate partnerships, providing personalised stewarding journeys.

Skills and Qualifications

The ideal candidate will have extensive experience of securing income directly from corporates for charity, both winning and securing new partnerships as well as maintaining and developing existing supporters. They will be able to prioritise, manage pipelines, research, pitch and manage partnerships to increase their value.

Location

Hybrid, with one day a week working from our London (Brixton) office. Occasional travel required to Birmingham, evening or weekend work.

Benefits and Perks

As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.

At The Bike Project, we offer a fantastic benefits package, including:

· Extended family leave (eligibility requirements)

· 25 days of annual leave (Pro-rated)

· Access to the Reward Hub

· An Employee Assistance Programme

· A pilot scheme for a nine-day fortnight is currently underway

We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.

The Application Process

To apply, please submit a CV and a short cover letter. Interviews will take place in two stages. Shortlisted candidates may be asked to complete a short task. Closing date: 09/11

Job Title: Account Handler
Location: Unity Insurance, Lancing, West Sussex, BN15 8UW
Salary: £26,199 per year, Band C, Level 3
Hours: Full-time, 35 hours per week
Contract: Permanent

About the Role:

We’re Unity Insurance, part of the Scouts, and we’re passionate about helping charities, youth groups, and organisations like the Scouts and Guides protect what matters most.

We’re a small, friendly team with a big heart — and we’re looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy helping people, we would love to hear from you!

What you’ll do as an Account Handler:

• Be the first point of contact for our clients
• Provide quotes, advice, and ongoing support
• Manage renewals, policy updates, and claims
• Recommend additional products to help clients stay protected
• Ensure all administration is accurate and completed on time
• Deliver excellent customer service and help us grow our client base

What we’re looking for as an Account Handler:

• Experience in insurance and customer service
• Understanding of youth organisations or small charities (desirable)
• Good knowledge of insurance principles and FCA guidelines
• Confident using computers and insurance systems
• Working towards or holding insurance qualifications (desirable)
• A genuine passion for helping others

Why join us?

• At Unity, your work makes a real difference. You’ll be supporting the amazing organisations that help young people gain skills for life — and you’ll do it alongside a welcoming, supportive team.
• We also offer great training, opportunities to develop your skills, and the chance to get involved in volunteering and projects that matter

Benefits

We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.

• 28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas

• Flexible working hours and hybrid options

• Work in a way that suits you, your role, and your department

• Double-matched pension up to 10% of gross salary

• Family-friendly employer with generous family leave

• Learning and development opportunities via our internal learning hub

For a full list of our benefits click .

Closing date for applications: 23:59pm Friday 21st November 2025.

Interviews will be on an ongoing basis until the position is filled.

We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Lead with purpose. Drive impact. Shape the future of dyslexia support.

The British Dyslexia Association is a leading charity representing the voice of people living with dyslexia, and we’re on a mission to build a society where everyone with dyslexia can thrive. We’re looking for a strategic, commercially-minded leader to take our services to the next level.

As part of our Senior Management Team, you’ll play a key role in shaping the charity’s future, driving income generation, and ensuring our services are inclusive, evidence-informed, and aligned with our vision. If you’re passionate about education, equity, and innovation - and ready to lead with heart and ambition - we would love to hear from you.

Location

Hybrid – this role is primarily home-based (UK), with regular travel required to work from our office in Bracknell (Berkshire) once a month, and to a location in London at least once a week, or as needed. 

What you'll be doing

Service management

• Provide strategic oversight of the design, delivery, and evaluation of CPD programmes, tutoring, and assessment services, ensuring they meet the needs of members, partners, and the wider sector
• Ensure all services are inclusive, evidence-informed, and of consistently high quality, embedding best practice in accessibility and pedagogy.
• Lead performance monitoring and evaluation, ensuring services achieve agreed financial objectives, demonstrate measurable impact, and deliver value for money.
• Contribute to effective marketing and communications strategies to raise visibility, grow participation, and strengthen the organisation’s reputation as a leader in training and assessment.
• Drive income generation and sales of CPD, tutoring, and assessment services, identifying opportunities to expand reach, build partnerships, and secure new markets.
• Stay ahead of sector standards, policy developments, and accreditation requirements, ensuring all provision remains compliant, relevant, and aligned with the organisation’s strategic priorities.

Business development

• Identify opportunities for new services, partnerships, and innovations.
• Support cross-departmental strategic development, working collaboratively with teams to identify opportunities for growth and enhancement of service provision.
• Drive growth of paid-for programmes to support the charity’s sustainability.
• Conduct market analysis to understand the needs of schools, professionals, employers and parents.
• Develop pricing models and service packages that balance affordability with viability.
• Explore new commercial opportunities aligned with the charity’s mission.
• Build strong relationships with schools, professionals, partners, and funders.

Management and leadership

• Provide clear leadership and direction for your team, ensuring alignment with the organisation's mission, values, and strategic objectives.
• Effectively manage, support and challenge direct reports, fostering a positive and high-performing team culture, and assist other line managers in their team to do the same.
• Promote a culture of inclusion, collaboration, and continuous improvement.

What we're looking for

Essential

• Proven experience leading education, training, or professional services in a charity, education, or not-for-profit setting.
• Experience developing and growing income-generating programmes or services.
• Understanding of CPD, tutoring, and/or assessment markets.
• Demonstrated ability to lead and develop a high-performing team, promoting a culture of collaboration, accountability, and continuous improvement.
• Strong commercial acumen with the ability to balance mission and income.
• Excellent communication and influencing skills, with experience engaging internal and external stakeholders.
• Strategic thinker who can turn vision into practical, deliverable plans.
•  Ability to identify market needs and translate them into viable learning offerings.

 Desirable

• Knowledge or experience of dyslexia, neurodiversity, or special educational needs.
• Experience with digital learning or assessment products.
• Experience working with schools, universities, employers or professional bodies.
• Relevant teaching or professional qualification.

Closing date: 31 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.

Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.

To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.

Are you an operationally savvy leader with a passion for assessment delivery and customer experience?
 
 
TPP Recruitment, on behalf of the National Examining Board for Dental Nurses (NEBDN), is seeking a Head of Assessment Delivery to cover maternity leave for 12 months. This is a pivotal role, ensuring NEBDN’s assessment services remain fair, valid, and reliable, while supporting business growth and placing learners at the heart of everything they do.
 
Salary: £57,000 per annum
Employment type: 12-month FTC
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum 1 day per week in the Preston (Lancashire) office
Start date: As soon as possible
 
 
About the Organisation
 
NEBDN is a leading provider of qualifications for dental nurses, committed to enhancing lifelong career development and enabling excellence in practice. Their vision is to deliver high-quality, innovative, and inclusive education, underpinned by their values of fairness, professionalism, collaboration, innovation, and inclusivity.

About the Role
 
Reporting to the Chief Operating Officer, you’ll lead the Assessment Delivery functions, ensuring services meet both current and future strategic objectives. You’ll oversee the operational delivery of scalable, high-quality assessment services, embed a culture of quality and continuous improvement, and ensure ongoing compliance with regulatory requirements. You’ll also manage the associate workforce (assessors and invigilators), ensuring they feel valued and supported.

Key Responsibilities
 

• Develop and implement a KPI framework to evidence departmental impact
• Oversee delivery of fair, valid, and reliable assessments
• Ensure operational teams are equipped for new products and services
• Uphold assessment integrity and compliance with regulatory requirements
• Lead on malpractice and maladministration management
• Represent NEBDN at board meetings, sector groups, and events
• Analyse data, report on trends, and manage departmental budgets
• Manage and support direct reports and the wider associate workforce
• Foster a positive, inclusive, and high-performing team culture

 
 
Skills / Experience Required
 

• Minimum 5 years’ experience in assessment delivery
• Senior experience in education, training, or examinations environment
• Strong operational and customer experience focus
• Experience managing multidisciplinary teams and associate workforces
• Excellent data analysis, KPI reporting, and presentation skills
• Understanding of regulatory environments and assessment integrity
• Strong relationship management, communication, and leadership skills
• Proficient in Microsoft 365

 
Interview Process
 

• One-stage, in-person interview at Preston head office
  • Competency-based questions (provided in advance)
  • Presentation (PowerPoint) on a scenario (provided in advance)
  • Office tour

 
To Apply
 

• Bespoke covering letter
• CV

 
 
Deadline
 

• Wednesday 22nd October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

We are looking for a Policy and Public Affairs Coordinator to develop and support strategies that support our policy and national influencing capacity. This role will strengthen relationships with key stakeholders and decision-makers, and ensure that students voices are heard on the issues that effect them.

The role is full and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Advocacy and Regulatory Engagement Lead.

Consumers International unites over 200 member organisations in more than 100 countries. Together, they work to protect and empower consumers everywhere, championing their rights and ensuring their voices shape products, policy and practice.

In this newly created position, you will play a lead role in one of the world’s most innovative global programmes on fair digital finance. Working closely with consumer associations, regulators, policymakers and global partners in the digital finance ecosystem, and with a focus in low- and middle-income countries, the Lead will ensure that the voice of consumers informs digital finance reform.

As Advocacy and Regulatory Engagement Lead, your role will be to drive impactful policy and regulatory engagement under the Fair Digital Finance Accelerator. You will shape and implement advocacy strategies targeted at financial services regulators to strengthen consumer protection and resilience in digital finance, particularly in instant interoperable payment systems.

Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world. Your experience will combine political acumen, relationship-building skills and a network mindset, and you will be able to talk to stakeholders in the Financial Inclusion space with confidence.

Your experience;

• Proven experience in advocacy, government relations or public policy (ideally in financial regulation, consumer protection or digital policy).
• Demonstrated ability to influence regulatory or policy change in partnership with civil society or multistakeholder coalitions.
• Strong understanding of regulatory processes in low- and middle-income contexts and familiarity with digital finance ecosystems.
• Excellent relationship-building and networking skills, with experience facilitating collaboration across diverse stakeholders. Bringing in and utilising your connections with stakeholders in this space is highly desirable.

There is a unique opportunity to shape the role, and run with your ideas, therefore it is well suited to a pro-active self-starter, someone who is highly detail oriented and with strong project management skills.   

- Salary: £45,000

- Full-time hours, 3 year FTC.

- This is a remote based role. Drawn to candidates living in European and East African time zones, to be able to effectively work with their team. There is no office, however, if you are London based, there is an option to meet at a co-working space weekly.

To apply, please submit your up-to-date CV by 09:00 (UK time) on Friday 7^th November 2025.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.