Professional development manager jobs
Main duties
Fundraising CRM Project Leadership
- Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
- Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
- Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.
CRM and Data Management
- Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
- Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
- Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.
Data Selections, Segmentation and Campaign Support
- Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
- Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
- Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.
Reporting and Insight
- Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
- Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
- Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.
Key responsibilities
- In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
- Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience
- Experience of using a database to accurately enter and manage data.
- Working extensively with Fundraising CRM systems.
- Experience of working in the charity sector.
- Implementing policies and procedures.
- Running reports and analysing data.
- Understanding of data protection and GDPR principles.
Desired knowledge
- Experience of using a database to accurately enter and manage data.
- Working extensively with Fundraising CRM systems.
- Experience of working in the charity sector.
- Implementing policies and procedures.
- Running reports and analysing data.
- Understanding of data protection and GDPR principles.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Apply
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Holloway Road, Shelter shop
Contract: Permanent
Hours: Part time, 7.5 per week
Closing date: Monday 25th August at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Holloway Road shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Summary
CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.
In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.
You will:
· Provide one-to-one information, advice, and practical task-based support.
· Facilitate online and in-person peer groups, courses and workshops sessions.
· Help develop resources that increase understanding of ADHD/Autism and pathways to support.
· Signpost to local and national services, community groups, and specialist support.
· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.
The role requires:
· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.
· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.
· Excellent organisation and record-keeping.
· Confidence in group facilitation and delivering training.
· Ability to collaborate across health, social care, education, and community settings.
· Strong keyworker/caseworker skills
· Ability to self-manage diary skills, case load and accurate record keeping.
Key Responsibilities – Supporting ADHD/ Autistic Adults
Providing individualised task-based support
· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:
· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.
· Working within a “help you to do it” model, encouraging skill building and self-advocacy.
· Support with applications for further education and employment
· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.
Facilitate Support Groups
· Facilitate twice-monthly ADHD Groups.
· Facilitate Parent and Carers Support group.
· Facilitate monthly pre-diagnosis support group.
· Facilitate Coffee Connect social group for ADHD and autistic adults.
· Facilitate quarterly Professional Connect Forum.
· When agreed in advance with manager provide cover for other colleagues’ projects.
Facilitate Courses and Workshops
· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.
Front of house support and referrals process
The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.
SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.
CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication.
Other Responsibilities - Wider support
The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:
· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.
· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.
· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.
· Contribute to the development and delivery of training for professionals and the community by:
· Using inclusive, evidence-based language and approaches
· Tailoring content to meet the needs of different audiences
· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults
Other Responsibilities - Organisational
· To create resources and content to be used within our adult services by clients and colleagues.
· To provide written reports as required by professional agencies and CAAS.
· Assist in promoting the organisation’s services.
· Attend regular supervision and training sessions.
· Ensure project monitoring and reporting requirements are met.
· Provide regular progress reports to the Adult Service Manager/Lead.
· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.
· To actively participate and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
Knowledge & Experience
· Experience/knowledge of working with ADHD and autistic people (adults).
· Experience/knowledge of the challenges facing ADHD and autistic people (adults).
· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.
· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.
· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.
Values & Approach
· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.
· Commitment to person-centred support and promoting autonomy for neurodivergent adults.
· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.
· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.
Communication & Interpersonal Skills
· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.
· Ability to develop relationships with relevant statutory and voluntary sector bodies.
· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.
Organisation & Time Management
· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.
· Prompt response to competing demands from clients, professionals, and colleagues.
Record Keeping & Monitoring
· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.
· Ability to monitor work.
Flexibility & Technical Skills
· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.
· Computer Software Skilled (much of the work is managed via technology and computers)
Person Specification - Desirable
· Voluntary Sector Experience.
· Counselling or coaching skills.
· Knowledge of SEN / Adult Social Care Legislation.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced D
The client requests no contact from agencies or media sales.
Job Title: Senior Grant-making Officer
Salary: £34,000–40,000
Hours: Full-time (40 hours/week)
Location: Central London / Hybrid (1-2 days in office per week)
Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.
Benefits:
5% employer pension contributions,
£600 per year mental wellbeing support,
Enhanced parental leave (4 months full pay + 2 months at 50%)
Annual allowance for professional development and training
About Us
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.
Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.
GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.
Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.
In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.
Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.
About the Role
Grant-making is central to GiveOut’s mission of growing giving to support LGBTQI human rights activism globally. As Senior Grant-Making Officer, you will play a pivotal role in shaping and delivering our grant-making programme, ensuring we effectively channel resources to LGBTQI activist organisations worldwide.
Bringing a passion for and knowledge of international LGBTQI human rights, you will have the opportunity to deepen your skills in grant-making, gain insights into LGBTQI human rights movements worldwide, and build meaningful relationships with LGBTQI activists and organisations across the globe.
Key Responsibilities:
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Sector Expertise and Insights
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Stay informed about developments in the LGBTQI movement and global LGBTQI rights.
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Undertake occasional international travel to strengthen relationships and deepen understanding of partner activities.
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Donor and Grant Partner Engagement
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Build and maintain strong relationships with grant partners through regular communication and engagement.
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Capture and share evidence and success stories from grant partners to engage and inspire GiveOut’s supporters.
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Collaborate with colleagues to feed grant-making insights into impact reports and donor communications.
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Represent GiveOut’s grant-making programme externally at events, including occasional evening engagements.
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Coordinate logistics for grant partner engagements, including developing itineraries, supporting travel arrangements, and ensuring smooth communication with donors and other stakeholders.
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Grant-Making Strategy and Programme Implementation
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Help shape the design and execution of GiveOut’s grant-making programme
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Ensure GiveOut’s Grant-Making Policy and guidance remain up to date with best practices in grant-making and is responsive to the needs of the global LGBTQI movement.
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Work with the Grant-Making Advisory Panel (GMAP) to identify and assess new grant partners, and coordinate annual GMAP meetings.
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Grant Portfolio Development and Management
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Develop an annual portfolio of grants, balancing renewals and new partnerships, and collaborate with the Executive Director to present to the Board for approval.
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Conduct due diligence on grant partners, draft grant agreements, and manage payment processes.
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Monitor and evaluate partnerships, coordinating narrative and financial reporting to track progress and impact.
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Maintain and update the grant partner database to ensure accurate and up-to-date records.
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What Success Looks Like
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Strong, trusting relationships with existing and prospective grant partners.
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A diverse and impactful grant portfolio that excites and inspires GiveOut’s supporters.
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Robust due diligence processes and effective monitoring and evaluation practices.
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A respected organisation with deep expertise in the global LGBTQI movement.
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Engaging stories and evidence of impact that are shared effectively with donors and supporters.
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An up-to-date, accurate grant partner database.
Essential Skills and Experience
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Proven experience in grant-making or a related field such as social impact and development work, research and policy advocacy or program funding and administration within NGOs, government, charities or foundations.
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Demonstrated commitment to or connection with the LGBTQI community.
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Knowledge of global developments in LGBTQI rights and advocacy.
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Proven experience in building and maintaining relationships, with excellent interpersonal and communication skills.
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Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.
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A proactive, motivated, and results-oriented approach, with a strong work ethic.
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A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.
Desirable Skills and Experience
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Strong understanding of grant-making theory, processes, and best practices.
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Experience with grants management databases and tools.
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Experience monitoring and evaluating grant-funded programmes.
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Undergraduate degree or equivalent qualification in a relevant field.
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Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).
Why Join Us?
At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.
Application Process
Applications close on 11th September 2025. GiveOut is an equal opportunities employer.
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
1. Brief job description
Role: Communications and Marketing Lead
Salary: In the region of £41,000 - £51,000 dependent upon qualifications and experience
Holiday allowance: 25 days per annum, plus UK bank holidays
Contract type: Permanent
Probation period: Six months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager.
Line Manager: CEO
Start date: As soon as possible
Application closing date: 23:59 (BST) on 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
2. About the Role
We’re looking for a strategic, innovative and proactive Communications and Marketing Lead to drive forward Save the Rhino’s communications across all touch points, delivering our ambitious five-year strategy. As a member of the Senior Management Team, this role is key to shaping our public voice, strengthening our organisation’s brand and driving greater awareness and engagement with rhino conservation.
This is a broad and influential role for an experienced communications and marketing professional to amplify our core conservation messaging alongside our fundraising campaigns. You will bring clear tactical vision and a deep understanding of how targeted communications can advance organisational reputation, support conservation goals and engage diverse audiences.
You’ll oversee all aspects of external communications including messaging, media, PR, digital, campaigns and brand. With a talent for storytelling and an eye for detail, you’ll be confident and experienced in turning complex information into accessible, compelling content. From writing press releases on the latest rhino news, to supporting successful fundraising campaigns, this role is ideal for someone who excels in strategic thinking as well as hands-on delivery. You will work closely with colleagues across departments as well as external agencies, building strong relationships and ensuring our messaging is clear, consistent and aligned with our values.
Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.
3. Key Responsibilities
Communications
- Lead on the development and implementation of all communications messaging and materials, in line with organisational core values and strategic vision
- Support creation and production of advocacy materials relating to key rhino conservation issues as appropriate
- Work with the Programmes Team to produce materials for impact reporting including blogs and articles for use online and within the charity’s Annual Report
- Develop a programme of regular webinars with the CEO, addressing timely and interesting rhino topics to engage and grow Save the Rhino’s online audience
- Prepare and create content Save the Rhino’s annual magazine, The Horn
- Monitor and report on key metrics across all communications channels and content, using data insights to support and/or adapt future plans
Media
- Prepare press communications plans around key events and rhino news, using core narratives and accessible language across diverse audiences and channels
- Create and implement crisis communication plans, ensuring timely and appropriate responses to reputational risks or urgent events
Brand
- Work with the CEO and the Communications and Marketing Team to produce materials to communicate new organisational strategy
- Ensure all Save the Rhino communications material maintains a consistent brand and house style, managing and updating brand guidelines and templates, for use by the internal team and external partners
Marketing
- Manage all aspects of Save the Rhino’s website (WordPress), including general updates to content, SEO, e-commerce integrations and user experience development, supported by an external web agency
- Lead the Marketing and Communications Team to work in partnership with the Fundraising Team on the development of regular fundraising material and appeals, reviewing messaging, audience segmentation and asset creation
- Oversee all email and social media marketing, with a particular emphasis on video content for social channels to grow platforms and engage new audiences
- Oversee Save the Rhino’s Marketing Cloud software, leading on data segmentation, fundraising supporter journey development, and strategic audience development, tailoring content to deepen engagement
Operations and governance
- Line management, supporting day-to-day tasks and career development
- Develop and deliver on organisational-wide strategy and management duties, as part of the Senior Management Team, preparing quarterly updates for the Board
- Lead periodic reviews of the communications and marketing strategy, using data insights to refine approaches
- Manage the marketing and communications budget, tracking income and expenditure and creating annual budgets in line with strategic objectives
4. Person specification
Essential Skills and Experience
Communications
- Demonstrated success in developing and delivering impactful communications and marketing strategies across a range of channels, using storytelling to present complex or technical information in a clear and engaging way
- Expertise in inclusive, accessible, and ethical communications practices, ensuring content is respectful, representative, and effectively engages diverse audiences
Media
- Experience preparing and delivering strategic press and crisis communication plans, crafting clear, audience-tailored messaging to promote organisational and values with media
Brand
- Strong experience in brand management, ensuring consistent messaging and visual identity across digital, print, and PR materials
Marketing
- Proven ability to manage engaging digital content, including social media, video, blogs, and email campaigns, with experiences in email marketing platforms, CRM systems, and CMS tools
- Good design sense and visual communication skills to elevate content with audiences
- Confident in using data and performance metrics to inform decisions and improve outcomes
- Innovative and creative approach, with awareness of current trends in digital marketing, media and the charity communications landscape
Operations and governance
- Experience managing budgets and preparing reports for senior leadership or trustees
- Experience leading and supporting team members, including setting objectives and fostering professional development
- A collaborative and approachable working style, with the ability to build strong relationships across internal and external teams
- Highly organised, with the ability to manage multiple projects and deadlines simultaneously
- Excellent written and verbal communication skills, with the ability to adapt messaging for diverse audiences and platforms
- Alignment with Save the Rhino’s values and mission
Desirable Skills and Experience
- Experience working within the charity or non-profit sector
- Familiarity with crisis communications, including securing media coverage or managing sensitive press engagement
- Experience in impact reporting and communicating metrics to measure technical progress
- Understanding of environmental or conservation-related communications
- Knowledge of data protection regulations (such as GDPR) and ethical marketing principles
- Experience using Salesforce and Marketing Cloud
- Familiarity with WordPress CMS
5. Protecting your data
Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.
The client requests no contact from agencies or media sales.
Salary: £24,570.00 per annum pro-rated
Location: Preston Furniture Shelter Shop
Contract: Fixed term contract ending November 2025
Hours: Part time, 22.5 per week
Closing date: Monday 25th August at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Fixed Term, 12 months
Location
Whittington
Hours
Part time (30 hours per week)
Annual salary
C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours
Review date
31/058/2025
Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.
Qualifications
Desirable
·Level 3 CIPD qualification
·CIPD membership
Knowledge and experience
Essential
·Experience of recruitment and onboarding
·Experience of using a HR information system
·Strong proven background in administration
·Experience working with confidential and sensitive information
·Experience in an HR administrative or support role
Desirable
·Experience of working in a healthcare, charity or not-for-profit setting
·Experience of meeting standards for a regulatory body e.g. Care Quality Commission
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong administrative and organisational skills
·Good understanding of HR processes and best practice
·Familiarity with employment legislation and GDPR compliance
·Ability to maintain accurate records and documentation
·Confident communication skills, both written and verbal
·Understanding of confidentiality, discretion, and safeguarding
·Strong attention to detail
·Reliable and flexible with a proactive approach
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
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The client requests no contact from agencies or media sales.
Programme Delivery Director
Homebased within UK with regular travel to MAG’s Manchester office and programme countries
Starting salary for this position is £76,535 per annum (plus contributory pension)
This is an exciting time to join MAG as we implement our new five-year strategy and strive to increase our impact and extend our influence through our lifesaving programmes . In this newly created role, the Programme Delivery Director will be responsible for managing our team of Regional Directors to ensure the successful delivery of MAG’s high quality, high-impact programming across our global portfolio.
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
You will work closely with our regional and country teams to ensure contract delivery in line with objectives, and overall compliance with donor and MAG requirements. Reporting to the Director of Programmes, you will directly support on day-to-day incident management, as well as acting as a focal point ensuring coordinated, timely, and appropriate support to programmes from other departments. You will ensure effective management oversight on business planning objectives, and on occasion on the delivery of strategic projects. You will work closely with our Regional Directors to develop new programme activities, including supporting assessments, planning, and project mobilisation.
About you:
You will be a senior humanitarian professional with significant experience working in an NGO with a focus on international programme management and delivery across multiple country contexts. You will be experienced in the critical assessment, development, and implementation of management structures and systems designed to improve overall delivery of activities. You will be an excellent communicator, with significant experience coordinating programme delivery and support functions including human resource management, logistics and procurement, finance and compliance. You will be a strategic leader with strong interpersonal skills and the ability to negotiate and influence to drive change. You will be ready to travel internationally, including to insecure and conflict-affected areas, and have a solid understanding of geopolitical dynamics and their security impact. Ultimately you will be proactive, tenacious, pragmatic, and committed to MAG’s mission, values, and approach.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 31st August 2025.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please visit our website. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We do whatever it takes to get to a landmine before another child does.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Immigration Caseworker/Solicitor
Salary: SCP scale 35, £44,711 pro rata
Hours of work: 21 Hours per week
Duration of contract: 3 years
Accountable to: Operational Manager
The post-holder will provide advice and casework in the category of immigration, nationality and asylum law. This project will focus on casework for domestic violence victims referred by Local Authorities and other partners across London. They will also work closely with partner agencies providing consultancy and taking referrals of individuals and families needing immigration advice. The post holder must also undertake training and provide second tier support for community agencies.
IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.
As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights. We are recruiting an Immigration caseworker/solicitor, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please
Closing date: 31/08/2025
Interview: Week commencing of 01/09/2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
HRA/HR/UK-R1
Position title:
HR Assistant
Reports to:
Head of HR
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
NB:- We are open to discuss Flexible Working Arrangements
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £31,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 3rd September 2025
Approx. Interview & Role Commencement Date(s):
Interviews: as and when suitable applicants are identified
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online or Telephone Interview with Muslim Hands; therefore, please include your contact number and familiarise yourself with MS Teams and Zoom prior to submitting your application.
Other Information:
Please see Full Person / Role Specification.
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office is in Nottingham with frequent fundraising events and activities held throughout the United Kingdom. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Main Responsibilities:
The HR Assistant will work closely with line manager as part of the HR team to provide effective administrative and operational support across all HR functions. The role will be responsible for assisting with the day-to-day activities of the HR department, ensuring smooth operations, accurate record keeping, and timely delivery of HR services, while progressively taking ownership of routine administrative and coordination tasks to maintain high standards within the department.
This role would suit someone who thrives working in a fast-paced environment and who enjoys facing challenges; often working to tight deadlines.
NB:
- Deadline for applications is 3rd September 2025,however, we reserve the right to end the application procedure early should the right candidate(s) be found.
- We are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship
- Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hub Woodview, Woodview Drive, B15 2HU
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at Woodview, Birmingham.
The post holder will lead the development of the Hub, situated on the periphery of central Birmingham, serving the community of the Woodview estate, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.
· Building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL)
· Planning, resource and coordinate the community plan, measuring impact.
· Working closely with the academy safeguarding team on Early Help and family support.
· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· Experience of leading community delivery and growing projects from start-up phase.
· Innovative use of resources and budget management to maximise funding.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 5pm Friday 29th August. Stage 1 interviews will be held on either Friday 5th or Monday 8th September via TEAMS and the final stage will take place on Monday 15th September in person at Woodview. Please send us your CV and cover letter.
For an informal conversation about the role, please contact us via the Oasis UK charity website
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.
The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.
The organisation:
IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.
Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.
The key duties of the Head of Financial Planning & Analysis are as follows:
- Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
- Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
- Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
- Develop and maintain financial models to project future financial performance
- Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
- Ensure monthly management accounts are produced and shared with stakeholders
- Financial evaluation of project proposals to support management decision-making
- Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
- Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
- Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies
The successful candidate will have:
- Qualified with a recognised professional body, or be able to prove they are qualified by experience
- Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
- Substantial relevant finance management experience in the not-for-profit sector
- Experience in mapping and analysing processes and identifying and implementing process improvement
- Excellent communication skills and be able to influence at all levels within the organisation
- Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
- Ideally, experience of accounting within a grant receiving organisation
This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.
Applications are open until Sunday 24th August, with first stage interviews due to take place the week commencing 1st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!
Job Title: HR Administrator
Contract: Permanent
Hours: Full Time (35 hours per week)
Salary: £25,500 – £28,000 per annum (depending on skills and experience)
Location: Coram Campus – Bloomsbury (with flexibility to work from home 2-3 days per week)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
As the organisation continues to grow we are seeking an additional HR Administrator to join our Human Resources support team at Coram.
This multi-faceted HR administration role covers all parts of the employee lifecycle, along with opportunities to get involved in projects such as TUPE, well-being, and recruitment and retention strategies. You will work closely with one or more business partners to support specific entities within the Group and will play an integral role in providing an efficient and effective HR service that adds value to the wider organisation.
We are looking for an individual with experience of working in a HR environment or administrative experience combined with HR qualifications; with strong interpersonal skills and enthusiasm and willingness to learn new skills. The HR support team has a positive and supportive team environment and therefore it’s essential the successful candidate is a team player with a professional, flexible, and positive approach to work.
More information about the role and its responsibilities and expectations can be found in the job description and person specification.
Working at Coram
If successful, you will join a supportive and collaborative team, where everyone’s contributions are recognised and valued.
At Coram, we’re driven by a purpose we care very much about, but delivering the right results for the children and families that depend on us needs people who feel supported, valued and appreciated for their efforts.
We are committed to fostering an inclusive and fulfilling work environment in which our staff can thrive.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Monday 1st September 2025
Interview Date: w/c 8th September 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neurodiversity, and those from other groups who are underrepresented at Coram.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
We have an opportunity for a Buyer to join our team in Basingstoke.
This is a full time permanent role with a mix of home and office working.
The starting salary is £30,000 to £36,000 depending on your experience.
The Role:
As a Buyer you will be supporting the delivery of our procurement sourcing projects and the pipelining of some of our procurement activity.
You'll work collaboratively with the wider Procurement team, project teams, and engage with key stakeholders to assist with identifying their requirements.
This role will give you the opportunity to be more involved in the end to end procurement process, and you will be expected to define, scope and start to implement the sourcing strategy
What we need from you:
You will need to have an understanding of the principles of procurement and category management in a business context.
You'll also need experience of sourcing, negotiating with suppliers and managing supplier relationships.
We are looking for:
- Excellent communication skills with internal and external customers
- The ability to listen and understand what our stakeholders need
- The confidence to negotiate the best outcome for SNG
- The ability to work in an ethical and compliant manner
- A positive and proactive approach
Experience of working in the housing or public sector is not essential, but would be an advantage.
What we can offer you:
As a member of the Procurement Team you'll be part of a friendly, active and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme
• A range of wellbeing discounts including Gym Memberships
About us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Lead Youth Worker you will:
Homework Clubs
•Collect up to date consent information for all young people joining Future Foundations
•Support with creating session plans for club nights
•Research and source necessary resources activities
•Support to plan and run engaging and fun activities/ongoing projects for the young people
•Use participatory methods to involve young people about Clubs
•Ensure children’s participation and encourage ownership of and responsibility for the Clubs
•Implement our behaviour management policy
•Liaise with families/carers to communicate information regarding Clubs and Mentoring
•Support with maintaining robust recording and monitoring systems (including registers) and ensure quotes, case studies and feedback are saved and stored
•Maintain, collect, edit and store documentation of activities, including photos, case studies and videos, for Newsletters, funding reports and other records
•Maintain excellent safeguarding practices
•Support whole team with making referrals to external partners and support agencies
•Support the Lead Youth Worker with running a weekly Youth Club for post-16 young people
•Support mentor coordinator with running early years mentoring sessions, when needed
•Work evenings and varied working hours
Trips and activities
•Work with the Lead Youth Worker and Community Learning Coordinator to develop an annual programme of activity and trips during school holidays
•Ensure that this is done in collaboration with our children, young people, their families and other KLS projects
•Assist with the summer programme development, organisation and delivery
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.