Professional services administrator jobs
Details:
Salary: £36,548 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. We would like this role to come into the office in London one day a week, when most of the team are likely to be in. You can choose where to work for the rest of the time, either in the office or remotely (home or another appropriate location). We also encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement
Closing date for applications: 9am on Tuesday 26 August 2025
Interview dates: Tuesday 2 and /or Wednesday 3 September 2025. In person at our London office, or virtual.
We’ll send some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Oversee the success of our Networks and Groups for staff from hospices across the UK, ensuring they remain coordinated, consistent and informed by experts and evidence.
Collaborate closely with subject matter experts across the charity, to help deliver plan and deliver these virtual groups, which involve multiple hospice staff and external stakeholders across different subject areas.
Deliver and grow our integral Big Conversations series, which brings the hospice sector together on the biggest issues of the day.
We’re looking for someone who takes a consistent project management approach to leading virtual networks and large online meetings/webinars. Building strong internal and external relationships will be vital.
You might be working in the charity sector already, or bring strong technical experience delivering virtual events or online membership networks from other sectors. You don’t need to have a background in healthcare.
You’ll join a close, 16-strong Programmes Team at Hospice UK, made up of experienced clinicians, sector-leading project and event managers, and specialists in evidence and research. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities.
At Hospice UK the job title for this role is Network Manager. In other organisations this role might be called Virtual Events Manager or Membership Events Manager.
More information about the role and team can be found in the candidate information pack (available on our website to download)
How to Apply:
If you would like to apply for this role, please send the following documents by 9am on Tuesday 26 August 2025.
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Tuesday 26 August 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Who are we?
St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire's specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed.
The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.
What is the role?
You will assist in till operating, bank cash, oversee accurate financial records, manage stock control for donated and branded goods and foster good links within the local community. These posts require flexibility, strong interpersonal skills, time management skills and the ability to supervise staff. You will be aware of market trends and be able to deliver an attractive shopping experience to build on the success of the hospice shop.
What we expect of you?
· Co-ordinate volunteers and ensure a positive environment
· Implement creative strategies to boost sales and donations
· Engage with the community and build lasting relationships
· Track record in delivering to targets and budgets
· Able to manage own workload without supervision
· Retail & merchandising experience preferred
· Ensure profitability is maximised at all times. Ensure all set targets agreed are met
What you can expect from us?
We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include:
· A warm and supportive working environment
· Competitive Salaries
· Unsocial Hours Payments (where relevant to role)
· Generous Annual Leave Entitlement
· Induction Programme
· Employee Assistance Programme
· Counselling Services
· Occupational Health
· Contributory Pension Scheme
· Flexible Working Practices
· Ongoing learning & development opportunities
· NHS Staff Benefits Scheme
The client requests no contact from agencies or media sales.
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 15th August 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
JOB OPPORTUNITY
Sessional Farm Assistant
Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ
Hours: Flexible
Contract: Sessional
Hourly Rate: £12.60 per hour
Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We are looking for sessional farm assistants who will support the Farm Lead in delivering the vision for the farm by supporting the delivery of the farm’s variety of activities, including:
· To deliver youth activities on the farm, supporting young people to help care for the animals
· To deliver birthday parties on weekends to groups of up to 30,
· To deliver animal experiences, giving families the opportunity to meet and greet our rescued and rehomed animals
· To support our adult day service with caring for our animals
· To support with the animal cleaning and feeding rota, alongside groups or individuals.
· To support with the running of our café, which runs on the weekends. Working alongside our youth volunteers to serve refreshments and food.
The successful applicant will need to demonstrate:
· Relevant qualifications and experience in animal management/public sector
· The flexibility to work across the week, including some weekends.
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
For more information please visit Oasis Charity Jobs Website. If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Head of Governance, Strategy and Executive Support
Manchester
Starting salary for this position is £54,588 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
Based from our Manchester office, you will provide strategic leadership and high-level operational oversight across our governance, strategic planning, organisational performance, and executive coordination. You will act as our Company Secretary and Data Protection Officer to ensure organisational compliance. You will support our Board, CEO, and Leadership Team to ensure effective decision-making and execution of MAG’s Strategic Framework. You will oversee core support functions including planning, internal policy management, and administrative coordination support services.
About you:
We are hiring for an experienced governance professional with demonstrable experience advising senior staff and Boards on governance matters, including relevant legislation, regulations and governing documents. You will be an experienced strategic professional with significant experience in an advisory or operational role, and a proven track record of leading, participating in, and promoting cross-organisational team working. You will have a proven track record of leading and contributing to strategic and annual planning processes in an NGO or other comparable organisation. You will be an excellent communicator, with strong research and report-writing skills and the ability to support others to communicate effectively. You should be proactive, diplomatic, tactful, and customer-focused, with the ability to understand, demonstrate, and apply MAG’s organisational values.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Thursday 14th August 2025.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.
We do whatever it takes to get to a landmine before another child does.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
The movement is supported by a central staff team of some 27, based in Westminster, London
Key Tasks and Responsibilities
- Managing and supporting recruitment related activities and other HR processes, including onboarding
- Ongoing maintenance of HR records, policies and procedures
- Making best use of Croner HR services under existing contract
- Lead contact for external IT services provider for provision of laptops and set up for new starters
- Provision of basic HR training and updates to line managers
- Administration of annual performance management and salary uplift process
- Monitoring and assessment of staff development and training needs in conjunction with department heads
- Creation of draft payroll data for onward provision to payroll bureau, and update of data for pensions provider
- Administration of ongoing Health and safety compliance in conjunction with Croner
Person Specification
Essential
- CIPD Level 5
- At least 3 years professional experience in generalist HR roles
- Successful track record of delivery
- Strong interpersonal skills, adept at working with people at all levels in a range of organisations
- Excellent verbal and written communication skills
- All Microsoft Office programs
- Ability to work autonomously
Desirable
- Experience of BrightHR or other comparable products
- 3rd sector experience
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern:
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 10 August 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One-to-one delivery:
· Deliver a wide range of interventions, predominantly one to ones, embedding in a culturally informed and multi-agency approach to domestic abuse in the area.
· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.
· Adhere to relevant CIFA and other manuals and deliver programme sessions to ensure the integrity of delivery, which is overseen by the Advanced Practitioner and Team Leader.
- Apply specialised materials to support your delivery to racialised and marginalised communities.
Be responsible and accountable for working with Advanced Practitioner, Domestic Abuse safety advice and line manager to ensure risk is reviewed on a weekly basis.
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Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT or HMPPS’s requirements.
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Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.
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Encourage and facilitate learning with participants on 1.-2-1 or group setting, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.
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Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
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Be personally accountable for the completion of assessments, mid-way reports, and End of Intervention reports, and ensure they are to a high standard.
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Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.
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Ensure effective planning for the delivery of each intervention with a co-practitioner (if groupwork) in advance of the session.
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Participate in and pass the necessary training to be able to deliver all interventions.
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Assist or lead on the delivery of training courses.
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Create and maintain an effective partnership working with statutory, private, and voluntary agencies to address the issue of domestic abuse.
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Work with families and extended family members to tackle abuse within the home.
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Where appropriate, apply pre-session motivational or Deniers sessions prior to attendance on the main course or groupwork intervention.
Integrating the Safety Support Service:
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Liaise and engage closely with the Domestic Abuse Safety Advisor to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.
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Prior to delivering of Domestic Abuse Interventions, liaise and share information with RISE Domestic Abuse Safety Officers to ensure an integrated and culturally sensitive approach is applied to risk management.
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Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.
Recording and administrative tasks:
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Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
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Maintain an accurate audit trail of all relevant communication with partner organisations involved.
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Complete specialist risk and vulnerability assessments, and reports as per templates provided.
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Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.
You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.
We offer:
- £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
- Flexible hours and hybrid working
- A values-led, inclusive team culture
- A chance to make a genuine impact in a small, growing charity
- Role overview
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Financial Management and Bookkeeping
- Maintain accurate financial records using QuickBooks Online.
- Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
- Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
- Manage accounts payable including invoice approval workflows, payment runs, and supplier records.
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Reporting and Analysis
- Produce and circulate weekly budget holder reports, resolving any variances or queries.
- Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
- Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.
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Gift Aid and Compliance
- Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
- Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
- Ensure compliance with financial policies, procedures, and relevant legislation.
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Team Collaboration and Stakeholder Engagement
- Act as the main finance contact across departments, supporting budget holders with financial queries.
- Provide finance induction and support to new starters.
- Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
- Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.
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Systems, Processes and Improvements
- Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
- Ensure secure and well-organised storage of financial records, in line with retention policies.
- Support and supervise the Finance Assistant, including line management, development, and training as needed.
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Other
- Provide ad hoc financial support to the Director of Finance and Operations.
- Be adaptable and open to change in line with the charity’s strategic growth and development plans.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Reconnect Worker
This is an exciting opportunity to join Depaul for the new development of our Reconnect services in the North East
Position: Reconnect Worker
Location: Whitley Bay
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £26,242 Per Annum Plus Pension and Other Benefits
Closing Date: Sunday 17th August 2025
About the Role
Working with the support and guidance of your manager, you will be responsible for delivering our Reconnect, family support and mediation service across the North East Region
You will work collaboratively with colleagues across Depaul’s services and with external agencies to reduce family breakdown. You will build and maintain a caseload of clients at risk of, or experiencing homelessness. You will work with clients in a variety of situations, including young people at school who are experiencing a breakdown in their family relationships, those who have been forced to leave their homes and are temporarily staying with our volunteer Nightstop hosts, and those who are now living in our accommodation services.
You will provide a wide range of support and guidance to these clients and their families, aiming to improve understanding and communication, reduce conflict and strengthen relationships, amongst other things. This will include a range of methods, including one-to-one and joint party mediation. Occasionally you may also provide basic guidance to young people and parents regarding their housing options.
With full support, you will be responsible for ensuring effective and safe management of the service on a day-to-day basis, including working in line with all relevant policies, procedures and best practice guidelines, as well as maintaining arcuate and up-to-date records on our database.
Key responsibilities include:
· Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate;
· Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker;
· Process referrals from relevant agencies in order to build and maintain a full caseload of clients.
· Work in partnership with young people and their families to complete risk assessments, needs assessments and changes plans and outcome questionnaires to work with them towards measurable outcomes.
· Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.
· Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.
· Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.
About You
You will need to have the following skills and experience:
· Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.
· To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t hold the qualification, but training will have to be completed before the end of the probation period.
· Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.
· Experience of carrying out risk and needs assessments and support planning for clients.
· Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
· High level understanding of professional boundaries and ability to maintain impartiality
· Willingness and ability to travel independently and work from a number of different locations across the London region.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. The museum is building a new strategy that will lead its transformation over the next 10 years as it tests out innovative new models for exhibitions, displays, learning and engagement, building towards a new permanent site and dynamic operational model. Learning and engagement are central to the museum’s future. This new role will support the learning and engagement team by coordinating bookings, marketing and communications for the team.
Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to coordinate the day-to-day running of the learning team as we move forward to the next phase of the Jewish Museum London.
Reporting to the Head of Learning the appointed candidate will have the organisational and administrative skills to ensure the team can effectively deliver programmes for schools, families and communities as well as taking a lead on communicating the museum’s activity through social media, newsletters and the website.
Main Duties & Responsibilities
The main role of the Learning and Communications Coordinator will be to administrate the activities of the learning department, in particular our flagship programme of schools workshops both in person and digitally. Excellent communication skills are required as this role will involve being the first point of contact for the department, responding to queries, liaising with teachers, taking bookings and sending out pre- and post- activity information. You will play a key role in ensuring the smooth running of this busy and creative team by providing, general administration, organisational and hands-on practical support—invoicing, ordering materials and supplies, auditing resources, collating and recording evaluation data and transporting materials and equipment for our outreach, offsite events and workshops. Digital learning and communications are central to how we engage our audiences so the post holder will need to a good level of social media and technical literacy in order to update learning and events sections on the website, support the delivery of virtual workshops, coordinate the social media working group and create newsletters.
Learning programme bookings and coordination
· To be the first point of contact for all enquiries about learning programme activities and the main contact for liaising with teachers and taking bookings
· Co-ordinate and administrate all bookings for the schools outreach, virtual and broadcast programmes—from taking bookings and booking facilitators through to invoicing and evaluation
· Organise bookings, delivery and return of museum loan boxes
· Audit and prepare the handling collection for workshops
· Close collaboration with the Senior Learning Producer: Schools to assign learning team members and freelancers to workshops including leading on contracting and financial administration of freelance facilitators
· Support with organising and delivery of informal and community learning activities and events including the Curious Minds Dementia Friendly programme and family learning events
· General support and assistance for activities and programmes as required
Team Administration
· Managing the team’s calendar of activity
· Ensure that bookings spreadsheets and databases including Raisers Edge, Artifax, Excel sheets and Monday Boards are kept up to date and accurate
· Collating statistics and data for reporting
· Maintain the carbon calculator tracking for the team
· Order any resources, materials, equipment and travel (such as oyster cards, train tickets and taxis) for the team
· Coordinate room bookings and generating zoom links for workshops, meetings and activities
· Set up regular team meetings as required, circulating minutes/ action points and ensuring follow up actions are taken
· Work with finance to ensure that schools workshops and activities are invoiced and to coordinate payment of freelancers
· Help ensure good communication throughout the team and organisation
· Ad hoc duties e.g. filing, typing reports and letters from manual copy
· Freelancer communication and administration, including organising the Rota
Digital and Communications
· Provide general technical support to the department including setting up zoom links and equipment for broadcasts and virtual classrooms
· Updating the learning sections of the website—events, resources, image libraries and programme information
· Contributing to learning’s presence on social media channels
· Coordinating the production of learning newsletters and marketing materials
This Job Description is subject to alteration in response to changes in legislation or the Jewish Museum London’s operational procedures.
The client requests no contact from agencies or media sales.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
This is an exciting time to join Girls Not Brides as we are currently in the process of reviewing our strategy for the next 5 years. The Senior Officer- Executive Office plays a vital role in providing high-level strategic, operational and administrative support to the Chief Executive Officer. This position is central to the smooth functioning of the CEO’s office, enabling the CEO to focus on leading the organisation effectively and with impact. The ideal candidate will be proactive, exceptionally organised, discreet, and able to anticipate needs in a fast-paced and dynamic environment.
In addition to supporting the CEO directly, the Senior Officer- Executive Office will also play a key role in facilitating the CEO’s engagement with the Senior Leadership Team and the Board of Trustees. This includes contributing to strategic planning, project coordination, internal communications, and leadership governance processes.
ABOUT YOU
We are seeking a Senior Officer- Executive Office with strong experience supporting CEOs, senior leaders and Boards. You will be proactive and independent: an instinctive problem-solver with experience in designing and deploying easy-to-use systems and processes to support effective communication and project delivery within and beyond senior leadership, the Board, and wider team members.
You will support leadership to prioritise projects and tasks in a complex, fast-paced environment. This role requires sound judgement, excellent communication skills, and the ability to manage sensitive information with professionalism and confidence. You will be motivated by the mission of Girls Not Brides and dedicated to working within a diverse team.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
Fluency in English is essential for this role.
KEY RESPONSIBILITIES
Strategic and Project Management
- Assist the CEO in tracking strategic priorities and ensuring deadlines are met.
- Support key projects or initiatives driven by the CEO and the SLT office, including special assignments or donor/stakeholder engagement for example supporting development and coordination of end child marriage Global leaders Forum.
- Provide oversight of internal and external communications requiring the CEO's input or signature.
External Engagement and Relationship Management
- Work closely with the External Engagement team to support and enhance the CEO’s external profile, including media, public appearances, keynotes, and thought leadership opportunities.
- Manage and update the CEO’s social media handles (e.g., LinkedIn, Twitter/X), in coordination with the Communications team, to reflect the strategic positioning of the organisation.
- Monitor media and public engagement metrics related to the CEO and propose content ideas aligned with organisational goals.
- Represent the CEO’s office in internal and external engagements with professionalism and confidentiality.
- Support the CEO’s participation in global forums, strategic partnerships, and high-level convenings.
Governance and Leadership Coordination
- In close collaboration with the Director of Operations and Finance, support the Board recruitment process, including conducting due diligence, managing conflict of interest declarations, and ensuring robust compliance and documentation.
- Lead the planning and coordination of induction and onboarding for new Board members, including the facilitation of any required training such as safeguarding, governance responsibilities, and organisational policies.
- Support the review and update of the organisation’s Articles of Association, working in liaison with legal counsel to ensure compliance with regulatory requirements and alignment with organisational priorities
- Liaise with SLT members to ensure the effective delivery of Board and Committee meetings, including preparing high-quality papers and presentations, maintaining records, tracking actions, and supporting timely follow-up.
- Provide executive support to the CEO, including coordinating AMT, SLT and Board meetings, minute-taking, managing follow-ups, and ensuring team-wide communication flows smoothly.
Executive Support
- Act as both a gatekeeper and gateway to the CEO, exercising sound judgment in managing access and prioritising engagements, while nurturing trusted relationships with internal and external stakeholders to ensure alignment, efficiency, and strategic connectivity.
- Ensure the CEO is well-prepared for meetings by providing timely and accurate briefings, agendas, relevant materials.
- Liaise with internal teams and external stakeholders to coordinate meetings, events, and engagements involving the CEO.
- Manage the CEO’s global travel, events and calendars.
- Manage CEO expenses and budget-related documentation and ensure accurate financial tracking for the CEO’s office.
Internal communications
- Lead on the delivery of internal communications to all team members, gathering inputs and updates from all teams and producing a regular internal staff newsletter
- Working with other teams, support the coordination and delivery of team-wide convenings and events.
PERSON SPECIFICATION
Essential experience
- A minimum of 7 years extensive professional experience in a similar role working directly with a high-performing leadership team and Board.
- Significant experience managing Board and governance processes, documentation, and communication flows.
- Strong track record in internal communications processes for diverse, multi-cultural teams.
- Advanced level in Word, Excel, PowerPoint and Outlook.
- Exceptional and demonstratable experience with or knowledge of project management tools/ software and management systems and procedures.
- Strong ability to be proactive and take initiative.
Essential skills and knowledge
- High level of professionalism, integrity and confidentiality in handling sensitive information and in compliance with GDPR.
- Exceptional interpersonal and written communication skills, with strong copyediting and an ability to write concisely for diverse audiences.
- Highly organised, with excellent time management, strong work ethic and attention to detail in order to meet deadlines.
- Strong problem-solving skills, an instinct to assist others, and the ability to work proactively and independently.
- Proven ability to work calmly and flexibly within a busy environment, multitask, and to adjust quickly when priorities change.
- Strong knowledge of UK Charity Commission guidance and requirements for non-profit Boards and governance.
Please see our website for the full job description.
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
The closing date for this role is 23:59 GMT on 10th August 2025.
Interviews will commence on 19th and 20th August.
To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.
We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.




About us:
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.
Job description
We are looking for someone to provide key administrative support for our local and community energy projects. The post holder will help to build relationships and ensure robust administration, focussing primarily on our grant schemes and capacity building work with community organisations.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,600 - £29,147.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
- CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To play a key role in co-ordinating our grant giving for community organisations, including having direct communications with grantees, tracking payments, monitoring delivery, and maintaining records.
- To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and neighbourhood planning groups.
- To support the planning, promotion and delivery of training sessions, workshops and events.
- To represent CSE on a range of projects, in external in-person and online meetings and events.
- To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- 5 GCSEs at grade A-C or equivalent, including English (or 4 or above).
- Providing administrative support in an organisation or project context.
- Working on more than one project or set of tasks at once, working to deadlines and being accountable for your time.
- Engaging and supporting a range of stakeholders.
- Planning and delivering effective in person and online events.
- Understanding broad themes driving the sustainable energy, fuel poverty and climate change work of CSE, and an appetite to learn and improve your understanding.
- Able to use Teams, Zoom or other online meeting platforms.
- Grant scheme delivery and grant management systems.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent to jobs @ cse .org .uk .
The closing date for applications is 12pm Monday 11 August 2025.
Interviews are expected to take place on Wednesday 10 and Thursday 11 September 2025, though this is subject to change.
If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Head of Corporate Governance
£50,718 - £53,387 (plus London weighing if applicable)
Location - Home based with some travel needed
Interviews to be held 27th-28th August.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Corporate Governance, you will ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Together with other members of the corporate governance team, you will provide support to WEA’s local advisory panel volunteers, who provide important local insight and input to governance decision-making.
Reporting to the Director of Governance & Purpose the successful candidate will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance. Developing and implementing systems that will enhance the effectiveness of governance regionally and nationally and promote positive corporate behaviour across the Association.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch via our website. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.