Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
As a fundraising and grant-making charity, we bring to life projects that transform patient care - from sensory packs for children in A&E to a peaceful sanctuary garden for people living with dementia. We’re a small, ambitious and supportive team, and in just three years we’ve tripled our income. Our goal is to become the charity of choice for our local community in Islington and Haringey.
Over the past 18 months, this role has built community and challenge events income from the ground up, creating real momentum. There’s still huge untapped potential locally, offering an exciting opportunity to grow and innovate.
This is a varied and rewarding role where you’ll build meaningful relationships with clinicians, donors and the community, and see first-hand the impact of your work. You’ll lead on community fundraising, challenge events and volunteering, with real autonomy. It's a fantastic step up for someone ready to develop and make their mark.
The successful candidate will benefit from an NHS Agenda for Change salary and excellent NHS benefits, including a generous pension and annual leave.
The client requests no contact from agencies or media sales.
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
Role Description
The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.
Key Responsibilities
For more information on the role and how to apply please see the Job Pack below.
The client requests no contact from agencies or media sales.
Are you our next Trusts Fundraising Officer?
If you have a talent for story telling, are looking for a role where your words can make a lasting impact and are passionate about giving vulnerable young people life changing opportunities, then this is the job for you. We’re seeking a talented individual who can tell our story and help secure vital funding from trusts and grant-makers.
Trusts and other grant-makers are an important source of funding for our charity. As we look ahead, we’re expanding our Trusts fundraising portfolio to meet the growing needs of our programmes. This is where you come in.
As our Trusts Fundraising Officer, you’ll be an inspiring storyteller whose enthusiasm for our work shines through in your writing. You’ll play a key role in researching new funders, crafting compelling funding applications and keeping our supporters engaged with our work. Your work will involve developing case studies and gathering evidence to show the need for our services. This will help secure sustainable funding. You’ll be supported by our experienced Trusts Fundraising Manager to build lasting relationships with funders. Together, you’ll keep them engaged and informed about the positive impact they’re making on the young people we support.
The Trusts Fundraising Officer must be self-motivated, well organised, able to multi-task, have good administration skills and understand the “power of the outdoors”. Paid or voluntary experience in a fundraising environment is essential. This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.
The Charity
At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.
We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.
What We’re Looking For:
Outstanding communication skills – You can write clearly, persuasively and passionately. You’re confident speaking to others about the charity’s work.
Writing experience – You have experience writing successful funding applications, proposals, or compelling articles, ideally but not necessarily with a fundraising focus
Fundraising experience - You may not have written a grant application before but you should have some paid or voluntary experience in a fundraising capacity.
Attention to detail – You take pride in your work, have a good eye for detail and a thorough approach.
Creativity - able to put together eye-catching proposals, impact graphics and social media posts.
Self-motivation and organisation – You’re able to manage your own time and prioritise effectively.
Passion for the outdoors and youth development – You understand the importance of giving vulnerable young people outdoor experiences and are willing to put on your waterproofs and join in on our activities and camps to witness first-hand the difference the Youth Adventure Trust makes.
Willingness to learn - if you think you have what it takes but don’t have lots of experience as a Trusts Fundraiser, this role comes with plenty of scope to develop your writing skills and gain experience within a supportive team environment.
Safer Recruitment
The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to take on a strategic, outward-facing role where you will build partnerships, develop new opportunities to expand our reach and impact.
What you’ll be doing
Leading the expansion of F4YP services into new geographical areas
Building strong relationships with schools, local authorities, and partners
Creating referral pathways to increase access for children and families
Identifying opportunities and supporting funding bids and proposals
Strengthening local systems to better support young people’s wellbeing
Raising the profile of F4YP across new communities and networks
What we’re looking for
Experience in partnership building, outreach, or service development
Strong communication and relationship-building skills
Experience contributing to funding applications or commissioned work
Ability to think strategically while delivering results
A proactive, confident individual who thrives in a growing environment
Bedford / Hybrid (Beds, Herts, Cambs) | ⏰ Full-time | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Partnerships Development Lead will be responsible for proactively generating significant income from five and six figure corporate partnerships.
You will manage the new business pipeline, identify new opportunities with prospective corporate partners and develop lasting relationships with them. You will develop compelling applications and creative partnerships proposals securing new and exciting partnerships for Child Bereavement UK.
Main Responsibilities
All Staff
Person Specification
Essential
Desirable
Recruitment Timetable
Application deadline: 27th May 2026 at midnight
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting role within the Army Cadet Adventurous Training team responsible for ensuring all support elements are in place to facilitate the AT service for the Army Cadets and Combined Cadet Force.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team to assist with strategic planning, budget management and HR matters. You will line manage the CCAT Facilities and Logistics Officers.
In conjunction with the CCAT Training Officer you will support the Centre Managers with planning and delivery of courses and expeditions.
From time to time, you will be required to deputise for the Head of AT or the Centre Managers which may involve travel throughout the UK and overseas, working some evenings, bank holidays and weekends.
Essential Skills
· Good level of general education (English, Maths and IT).
· Hold a level 3 qualification in leadership and management.
· UK driving licence (Cat B).
· Experience of managing a small team.
· Exceptional IT skills and extensive use of MS365.
· Experience of organising events, working with internal and external partners.
· Experience of supporting and mentoring.
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels.
· Excellent written and verbal communication skills.
· Personal credibility, enthusiasm, flexibility, resilience and innovation.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Capel Curig office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 31st May 2026.
Interviews will be held in person during the week commencing Monday 15th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Job Title – Senior Fundraising / Corporate Partnerships Manager
Reports to – Chief Executive
Location – London - Clapham / Hybrid working (minimum 40% of working time in the office)
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.
About The Role
We’re looking for a dynamic and relationship-driven Senior Fundraising / Corporate Partnerships Manager to lead on, develop, grow and relationship manage our portfolio of corporate partners through business development, and relationship management. You will also support the Senior Management Team with their existing corporate partners, and their relationships. This is a key role in strengthening our income generation, expanding our reach, and creating partnerships that support financial wellbeing across the UK.
You’ll lead on securing new partnerships and managing existing ones - from banks and building societies to insurers, fintechs and professional services. You’ll develop creative propositions, deliver exceptional account management, and drive income that supports our mission.
Closing Date – 11:30pm, Monday 25 May 2026
Interviews – 1st round early June (virtually)
Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.
The client requests no contact from agencies or media sales.
Position: Virtual Communities Manager
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and experienced leader to join us as our Virtual Communities Manager. This is a key national role overseeing the delivery, growth and continuous improvement of our virtual community and peer support services for people affected by MS.
You’ll lead a dedicated team to deliver safe and inclusive online spaces and peer support services that support people to manage life with MS. You’ll also play a central role in shaping how these services grow, ensuring they remain community-led and responsive to the needs of the MS community.
Closing date for applications: 9:00 on Tuesday 26th May 2026
Interviews for this role will take place 2nd June 2026 for shortlisted candidates.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.
Key info:
Based in London, UK
Full-time (4.5 days at placement & 1 half day training weekly)
£27,010 per annum salary
Programme dates: October 2026 - September 2027 (50 weeks)
Apply by Monday 18th May, 9:00 am (BST).
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme structure:
Two 6 month placements
Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Great Yellow, BAFTA and VISA.
Weekly expert-led learning
Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
1:1 mentoring & coaching
Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
Join a supportive, impactful community
You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with now 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.
Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation.
Standard UK holiday allowance
Who we’re looking for:
This programme is ideal for you if:
You’re at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;
you’re not currently in a career that aligns with your beliefs, but looking to transition into one;
or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
A minimum of three years full-time professional experience
The right to work in the UK for the full duration of the programme
Fluency in English
Office environment experience
Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
Register your interest via our website to receive a link to your online application form.
Closing date for applications: [Extended deadline] Tuesday 26th May, 9:00 am (BST).
Interviews will be held in mid-late June.
The client requests no contact from agencies or media sales.
Closing Date: 29th May 2026
Interview Date: First stage 10th June 2026 - over Teams, Second stage 18th June 2026- On Site
Location: The role requires regular on-site presence to support shop teams. We offer flexibility in working locations where operationally appropriate, including some opportunity for home working. Flexible and compressed working patterns are supported, and we welcome conversations about individual requirements
Hours: 37.5 hours per week
Salary: Corporate Band F - £30,184 - £35,591 per annum
DBS Requirement: Basic Check
Are you a creative communicator who wants their work to make a real difference?
Birmingham Hospice is looking for a talented and driven Retail Communications Officer to join our Income Generation and Marketing Team. This is a brand-new role - an exciting opportunity to shape something from the ground up and make it your own.
Our hospice’s retail estate is growing fast. With 26 shops and more on the way, retail is a vital source of income that helps us care for hundreds of patients and families across Birmingham each year. But to make the most of that opportunity, we need brilliant communications and marketing support behind it.
As our Retail Communications Officer, you’ll be responsible for delivering marketing for our shops, for retail-led events, our house clearance service, furniture collections and new store openings - driving footfall, awareness and income through creative campaigns, standout social media content and strong community relationships. You’ll be a trusted partner to our Retail Team, helping to build a consistent, professional presence for every shop in its community – and playing a key role in the growth of our retail offering.
You’ll work closely with our Retail and Communications teams, building real partnerships, supporting volunteer and staff recruitment, and helping ensure every one of our shops has a consistent, professional presence in its community.
What you’ll be doing
• Creating and managing campaigns that drive retail income, donations and footfall.
• Building and maintaining a strong retail presence on digital channels.
• Marketing house clearances, furniture collections and new shop launches.
• Supporting volunteer and staff recruitment through compelling storytelling and employer brand content.
• Monitoring campaign performance and reporting on key metrics, using insight to refine and improve activity.
• Equipping the Retail Team with tools, templates and training to ensure a consistent brand presence across all shops.
What we’re looking for:
• A background in marketing, communications or PR.
• Confidence across digital channels including social media, email and content management.
• Strong creative skills - you can write, design and produce quality content.
• Excellent project management and the ability to manage multiple priorities.
• A collaborative, relationship-driven approach.
• Ideally, experience in retail, charity or income generation marketing (though not essential).
Why work at Birmingham Hospice?
At Birmingham Hospice, our people are united by compassion, kindness and a shared commitment to making a difference.
By joining us, you’ll be part of an organisation that:
· Puts patients, families and people first
· Values respect, honesty and collaboration
· Encourages learning, reflection and improvement
· Supports flexible and inclusive ways of working
· Offers the chance to do work that is genuinely meaningful
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Head of Customer Experience and Service Innovation
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Context:
Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.
CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.
These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together.
Purpose:
This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.
Passion:
This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.
Role:
Accountabilities:
Team and Capability Development
Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.
Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.
Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.
Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.
Modular Service Architecture (Design to Grow)
Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.
Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.
Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.
Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.
Decentralised Content & Knowledge Strategy
Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.
Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.
Impact-Led Design
Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.
Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).
Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.
Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements.
Senior Leadership Team Contributions:
Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.
Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.
Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.
Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.
Play an active role as a member of the team in:
Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.
Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.
Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.
Measurable Outputs:
Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function
Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).
Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.
Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration
Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.
Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.
Meantime to innovation: Reducing the time it takes from idea to implementation.
Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement
Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.
Culture:
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Other responsibilities include:
Being willing to pray with staff and fully engaged with our Christ-centred culture.
Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
Attending annual CAP staff conferences.
Completing all compulsory CAP training within given timescales.
This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person:
Education:
Degree level or equivalent vocational training.
Strengths / Working Genius:
Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:
Strategic Arranger
Invention, Discernment
Experience:
Essential
Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy.
Experience of working in regulated industries.
Experience of working with modular design.
Track record of developing and executing successful service architecture and design.
Experience managing budgets and forecasting return on investment.
Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.
Desirable
Experience of working with Theory of Change.
Experience working with non-profit organisations, churches, or in a church based social action context.
Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.
Skills/Abilities:
Systems thinking, with the ability to use data to inform decisions and measure impact.
Ability to speak the language of UX, Data and Tech.
Excellent communication skills.
Experience of inspiring and listening in a movement culture.
Proven ability to lead and develop high-performing teams.
Ability to navigate complex regulatory environments.
High emotional intelligence and ability to understand the human factors involved in the role.
Christian Commitment:
The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.
The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
A responsibility to ensure a safe environment in which CAP services can be delivered.
Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Help people remember, celebrate and give in meaningful ways
At Trinity Hospice, we believe in providing compassionate care not only for patients, but also for the families and loved ones around them. For more than 40 years, we’ve supported communities across Blackpool, Fylde and Wyre, offering care, comfort and guidance at some of life’s most difficult times.
We are looking for a thoughtful and dedicated In Memory Officer to join our Fundraising and Communications Team. This is a deeply meaningful role, offering the opportunity to shape how we support people to remember and celebrate those who matter most to them, while helping to generate vital income for our hospice services.
In this role, you will lead the delivery and development of our in-memory fundraising programme, creating compassionate and engaging ways for supporters to honour loved ones. You will take ownership of key initiatives such as Light up a Life and Memory Meadow, while also exploring new opportunities for people to connect, remember and give. Alongside this, you will play a central role in shaping our bereavement communications, ensuring supporters receive thoughtful, timely and sensitive engagement throughout their journey.
This position brings together creativity, organisation and empathy. You will be confident managing multiple projects, using data and insight to inform your work, and delivering high-quality communications across a range of channels. Just as importantly, you will have the emotional intelligence and judgement needed to work in sensitive situations, ensuring every interaction reflects the care and compassion at the heart of Trinity Hospice.
Collaboration is key to success in this role. You will work closely with colleagues across fundraising, communications and clinical teams, as well as building relationships within the local community, including funeral directors and supporters. Together, you will help create a seamless and supportive experience for bereaved families while growing a sustainable and impactful in memory giving programme.
Joining Trinity Hospice means becoming part of a team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.
This is more than a fundraising role, it is an opportunity to make a lasting difference. Through your work, you will help people remember loved ones in meaningful ways, while ensuring we can continue to provide compassionate care to those who need us most.
Job Title: Finance Business Partner
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). The role will also be considered on a fully homeworking basis.
Salary: £47,701.95 per annum plus £3000 London Weighting (which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Fixed Term (until April 2027)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Finance Business Partner on an interim fixed term contract basis during a period of significant change for the charity.
Refuge is transforming the way it manages its finances, modernising all aspects of financial management across the organisation with the implementation of a new finance system.
We are looking for an experienced Finance Business Partner to cover this Interim Fixed Term Maternity cover contract, you will bring a deep understanding of delivering a modern finance partnering service, ideally in a charity or housing association setting. As the Finance Business Partner in this very hands-on role, you will manage and carry out all aspects of business partnering, preparation of monthly management information and insights to meet the needs of our colleagues across the organisation.
This is an exciting time to join an organisation which provides crucial services to women and children, helping us build our capabilities and make a significant contribution. This is a fixed term contract role and will allow you to focus on delivering what we need in the short term, whilst putting in the foundations for the next stages of financial transformation.
If you are inspired by our mission and would like to bring your skills and energy to our work, we look forward to receiving your application.
Closing Date: 09:00am 26 May 2026
Interview Date: Week Commencing 8 June 2026
The client requests no contact from agencies or media sales.
Salary: £30,139.86 per annum. We are an accredited member of the Living Wage Foundation.
Location: Unseen’s head office in Bristol (Hybrid approach with some working from home days. This role will require you to attend the office on an ad hoc basis and a degree of flexibility will be required.)
Contract type: Permanent, full-time – 37.5 hours per week (Monday-Friday).
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Senior Policy & Partnerships Officer will deliver policy and research projects and facilitate lived experience voice into Unseen’s policy, research and practice. You will work closely with the Head of Policy & Research, the Survivor Involvement Coordinator and Unseen’s Survivor Consultants and be responsible for the Survivor Consultant groups.
You will also support the Head of Policy & Research in the coordination of the Southwest Anti-Slavery Partnership. Unseen facilitates the Avon & Somerset Anti-Slavery Partnership board, the Regional Anti-Slavery Partnership board and Bristol Modern Slavery Operational Partnership. We support the chairs of other force area partnerships in the region and act as a point of contact in the Southwest, driving forward responses to modern slavery in the region and providing advice and guidance to partners to improve their practice.
You will work closely with Unseen’s Policy & Research team and have regular interactions with staff across Unseen’s wider teams including Business Services, Helpline Services, Support Services, Fundraising, Communications, and Operations.
To apply:
The deadline for applications is midnight on 31st May.
Interviews will likely be held around the week of 8th June.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org
The client requests no contact from agencies or media sales.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
About the Role
This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.
This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.
If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.
You’ll love this job if you are…
Key Responsibilities
A few practical things
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered. Applications must be submitted by 12:00 noon on 22 May 2026.
1.Interest in Young Enterprise (max 250 words)
What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?
2.Experience and Achievements (max 250 words)
Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:
a. organise an activity or event
b. manage competing priorities
c. support others
3.Skills for the Role (max 250 words)
What relevant or transferable skills and experience would you bring to this role?
Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications that do not directly address these questions will not be considered.
If you require any reasonable adjustments, please let us know within your application.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.