Programme administrator jobs in holborn, greater london

CHIRP is seeking a dynamic and talented individual to support the maritime and aviation programme teams with administrative and technical functions. The role combines general administrative duties with data collection, analysis and presentation.  The successful candidate will play a crucial role in supporting CHIRP’s work to enhance aviation and maritime safety through effective reporting, analysis, and dissemination of key safety insights. This is a flexible role that welcomes wide ranging and diverse experience and skills and can be adapted around personal responsibilities or requirements.

** We will be closing applications earlier than planned - now Thursday 17th July - as we have recieved such a high volume of applications to date. **

Key Responsibilities

Provide general administrative support to the programme teams. This includes:

· in-box monitoring, meeting preparation and internal coordination (25%).

· scheduling and arranging meetings, minute taking, and tracking follow up actions (10%).

· coordinating the receipt, logging and management of confidential aviation and maritime safety reports and associated correspondence (20%).

· assisting with the production of FEEDBACK publications, including uploading content to our website and co-ordinating print and email distribution (20%).

· maintaining and updating content on our website and reporting portal, liaising with our IT providers where necessary to identify and resolve issues (15%).

· contributing to communications and outreach by managing email lists, supporting social media communications in coordination with the Comms Lead, and co-ordinating procurement of merchandise and promotional materials (10%).

Essential Skills & Experience

· Ability to maintain confidentiality and work within a Just culture framework.

· Strong organisational and administrative skills within the not for profit sector, with attention to detail and accuracy.

· Confident in the use of software including Microsoft Office Suite (e.g. Teams, One Drive, Word, Excel, Outlook, PowerPoint, Power Bi).

· Experience in online research, data collection, and analysis.

· Ability to work independently and manage workload effectively within a part-time schedule.

· Excellent written and verbal communication skills.

· Ability to work as a team.

Desirable skills and experience

· Experience of working with volunteers or previous experience of being a volunteer for a charity.

· Knowledge of incident reporting and analysis systems.

· General knowledge of either maritime or aviation industries, how they operate with particular emphasis on safety regulations and processes.

Reporting Line

The Administrative Assistant will be line-managed by the Director Maritime and matrix managed by the Cabin Crew Programme Manager for specific programme tasks.

About the Charity

Established in 1982, CHIRP has been a long-standing presence in both Aviation and Maritime safety spheres. More recently, CHIRP has aspired to capture the synergies between the two programmes. This is an exciting time to join the charity to build on these collaborations and develop our new strategy adapting to change in the industries and reaching a wider audience to strengthen human factors safety underpinned by a Just culture.

CHIRP’s mission is to help improve aviation and maritime safety and build a Just Culture by managing an independent and influential programme for the confidential reporting of human factors safety issues. We do this by:

• Receiving and considering reports that might not otherwise be submitted through formal reporting processes.

• Analysing the data to identify issues and trends.

• Disseminating safety-related reports and trends that we consider will be of public benefit.

CHIRP is a membership organisation with a Board of up to 12 Trustees and an Executive team of paid staff and consultants.  The programme teams are supported by Advisory Boards comprising subject matter volunteer specialists who provide advice on issues raised through the confidential reporting process.

Contract length

This contract is a fixed term position until 31 March 2026. During this time, CHIRP will review personnel requirements to deliver a new strategy alongside funding availability. The future of this role will be considered in this process with the postholder fully engaged in this review.

We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.

Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.

Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.

As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.

About the role:

Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.

In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.

You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.

You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).

As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.

This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.

About you:

• Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
• A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
• A pro-active approach and ability to work using own initiative.
• Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
• Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
• Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
• Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE: We will invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. Interviews will be held via Microsoft Teams. We reserve the right to close the advert if the position is filled before the closing date.

Please note applications are reviewed for AI use in application questions. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited. 

National Numeracy supports volunteers from our corporate partners to deliver sessions in primary schools
that inspire children to see the value of maths in the real world. The Programme enables volunteers to
directly support communities with low number confidence and skills, celebrating everyday maths, and
developing the building blocks of social mobility in areas of need.

The new Programmes Assistant will work with the Volunteering Manager and wider Programmes Team to
deliver this exciting Programme. The role will involve working with internal team members and external
partners to assist with delivery, including recruitment of volunteers and schools, training of volunteers,
resource delivery and preparation, feedback, data collection and associated admin. The Programmes
Assistant will be the first point of contact for volunteers, schools and partner organisations.

We are looking for someone who is flexible and able to respond to the fast-paced work around the busiest
periods of the year for the Programme. It’s not imperative that you come from the education or charity
sectors, or that you have held an equivalent role previously, as long as you can show us that you have
relevant transferable skills and an understanding of what it takes to be successful in this role.

National Numeracy is based in Falmer, just outside Brighton, but we are offering significant remote/hybrid
and flexible working with this role. The role may include occasional UK travel, to visit schools, partner
organisations, attend occasional Team Awaydays, and very occasionally to visit the office.

Who are we?

London Gypsies and Travellers (LGT) is an organisation that challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people. We work with families across London Boroughs, including those living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.

Our Bright Futures programme offers mentoring and skills support to young Gypsy, Roma, and Traveller people aged 15–25 years. Through tailored one-to-one work, group activities and practical help, we support young people to build confidence, motivation and pride in their identity, while developing the tools they need to succeed in wider society.

What are we looking for?

We’re looking for a motivated and organised Youth Project Worker to support the delivery of Bright Futures. This is a varied role that combines project coordination, outreach support, administration, and direct engagement with young people.

You’ll help keep the programme running smoothly behind the scenes while also building trusted relationships with partner services and young people and families, supporting communications, and contributing to learning and reflection.

What will the role involve?

As a Youth Project Worker, you will:

• Support the day-to-day administration of the mentoring and employability programme, including record-keeping and report preparation
• Help coordinate communications activities such as creating new material, WhatsApp updates, and social media
• Maintain and grow referral networks with employers, training providers, and community organisations
• Engage directly with young people and their families to raise awareness and encourage participation
• Hold a light caseload of mentees and support mentoring activities as needed
• Contribute to programme monitoring, evaluation, and learning

What difference will you make?

Young Gypsies, Roma, and Travellers face significant barriers to education, employment, and inclusion, often made worse by discrimination and low expectations. The Bright Futures programme is designed to counter this by helping young people unlock their potential, strengthen their voice, and take pride in who they are.

Your role will help ensure the programme is accessible, responsive, and grounded in the real experiences and aspirations of young people. You’ll play a key part in ensuring our support reaches those who need it most – and that it makes a lasting difference.

What can we offer you?

• A welcoming and collaborative team environment
• Structured induction and ongoing training suited to the role
• Mentoring and support from the programme lead
• Opportunities to develop experience in project delivery, youth work, and community engagement
• Involvement in a unique programme grounded in trust, pride, and culturally sensitive practice
• Reimbursement of reasonable expenses for work related activities

Contract Terms

This is an initial 6-month contract, with continuation dependent on funding and satisfactory performance.

We have strong funding prospects and are currently awaiting decisions on multi-year funding applications, expected within the next 2–3 months. We are committed to continued delivery of Bright Futures and want to bring someone into the team who is motivated to grow with the programme.

Subject to a positive funding outcome and strong performance, we would aim to extend the contract at the earliest opportunity.

Who should apply?

We’re keen to hear from people with a wide range of backgrounds: youth work, community development, education, or admin, or someone with lived experience and a strong commitment to supporting Gypsy, Roma, and Traveller young people.

You’ll need to bring solid administration and digital skills, to help coordinate and deliver the programme effectively.

We particularly welcome applications from people from the Gypsy, Roma and Traveller communities.

How to apply?

Using the 'click to apply' button, please send us your CV and a cover letter addressing the questions below:

• Why are you interested in this role with London Gypsies and Travellers?
• What experience, skills, and values would you bring to the role?

Please refer to the enclosed job description and person specification when preparing your application. Applications without a cover letter will not be considered.

Role: Youth Project Worker
Hours: Part-time, 2 or 3 days a week (14 or 21 hours contract)
Salary: £27,000 - £28,000 p.a. (pro-rata) depending on experience and qualification  

Closing Date: Sunday 27th July 2025
Interviews: Tuesday 5th August (Stage 1) and Tuesday 12th August (Stage 2)

By applying, we expect that you have noted the interview dates and confirmed your availability.

For more information or to have an informal conversation about the role, contact: Mini Ravi, Programme Lead on our office phone or via info(@) email.

The main job purpose is to work with our partners, schools and funders to ensure our programmes and activities in special schools, alternative provisions and other programmes are well supported, well managed and delivered to an extremely high standard.

The role will include:

• day-to-day administration of our SEND and Alternative Provisions programmes
• ensuring partner relationships are well managed and maintained
• supporting high-quality facilitation and delivery of workshops, activities and events

Read the full job pack here for more information and how to apply.

Contract Type: Full Time 

Hours: Full-Time, 35 hours per week - occasional evening / weekend work required* 

Department: Programme Delivery 

Reports to: Programme Leader 

Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools

Salary: £32,000 per annum 

* In support of mentor training and other programme activities 

(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)

Benefits

• Hybrid working 
• 2 Me days
• 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years 
• Birthday bonus day off 
• Option to swap bank holidays for other religious holidays 
• £100 training budget to support your personal development
• TOIL (time off in lieu) for any weekend/evening work 
• Working with a values led, supportive and fun team

Our Values and Behaviours

At TKN our mission and values still follow our founder’s original vision:

· Vision – Every child gets to live the life they choose.

· Values – Fun, connection, diversity, curiosity and integrity.

· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.

As a team we also agreed the following behaviours will guide the way we work:

Respect Empowerment Collaboration Co-Confidence Exploration

Role Purpose

To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.

This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme makes on children’s lives. 

Core Responsibilities

1. Mentor Management & Support 

• Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. 
• Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework. 
• Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes 
• Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. 
• Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. 
• Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. 
• Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 

2. Programme Delivery & Development 

• Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually 
• Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. 
• Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
• Collaborate with Programme Leaders to identify improvements and co-create new  approaches or resources. 
• Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. 
• Plan and arrange group 2-3 mentoring sessions annually with other programme managers 

3. Volunteer, Referral & Community Engagement 

• Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. 
• Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. 
• Provide updates of the programme to referral partners and share content to internal marketing and schools colleagues to support completing the schools termly impact template 
• Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 

4. Safeguarding  

• Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. 
• Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. 
• Review and assess weekly delivery session reports from mentors, updating Salesforce as required. 
• Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. 
• Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed 

Skills Required for this Role

• Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners. 
• Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. 
• Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. 
• Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application. 
• Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. 
• Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation. 
• Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children 

We will hold first round calls and then a formal interview for those who are successful. We will be interviewing on a rolling basis so early applications are encouraged

Our Commitment to Safeguarding and Equity

Safeguarding Committment

Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. 

Equity Commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. 

Bring events to life at one of London’s most exciting multi-use arts venues.
We're seeking a confident, organised and people-focused Programme & Venue Hire Coordinator (Maternity Cover) to join our energetic Events & Programming team. If you're passionate about live events, enjoy supporting creative projects, and have a flair for organisation, this is your chance to make a real impact.

As the Programme & Venue Hire Coordinator, you’ll be at the heart of our venue’s day-to-day activity—supporting promoters, community groups, artists and audiences alike. From coordinating space hire enquiries and managing event listings, to ensuring smooth customer experiences and supporting internal programming, no two days will be the same. You’ll also play a key role in supporting our Head of Events and managing a Visitor Services Assistant, helping us to deliver high-quality events across a diverse and growing programme.

This role is ideal for someone who loves working in a fast-paced, collaborative environment, and has experience in venue admin, event coordination or customer-facing roles in the arts or cultural sector. You’ll be the go-to for space users and clients, helping everything run smoothly behind the scenes.

We are particularly keen to hear from applicants who understand the importance of accessible, welcoming and inclusive arts spaces—and who are ready to roll up their sleeves and contribute to something meaningful.

Launched in 2024, Making Waves is our flagship one-to-one music-making programme designed for people at risk of offending or those leaving prison. Over 10 sessions, participants work with a professional producer in our private studio to create, record, and release their own music, building confidence and gaining new skills along the way. Alongside music-making, participants can also gain a King’s Trust qualification in Personal Development and Employability Skills, receive tailored mentoring from Trailblazers to support them into employment, and join our alumni programme for live performance opportunities, industry masterclasses, and ongoing support.

The Programme Coordinator is a new role within the Finding Rhythms team. Based on the success of the Making Waves programme over the last year, we now are in the process of expansion - with plans to increase delivery and engage more participants. The Programme Coordinator fulfills an essential role to support successful expansion of the programme whilst maintaining maximum impact for participants and partners.

To be successful in the role, you will be a highly motivated and proactive individual. You will support the day-to-day running of the programme on site, providing administrative support, and being the first point of contact for programme participants. You will have a person-centred approach, empathy and patience, alongside excellent attention to detail and an ability to think ahead. You will be passionate about music’s ability to transform lives.

KEY JOB RESPONSIBILITIES

REFERRALS AND ON-BOARDING
● Processing a high volume of referrals of participants onto the programme, in a time-effective manner, ensuring all essential information is gathered and recorded
● Communicating regularly with participants and referral partners on the status and timeframe of their place on the programme
● Responding to general enquiries about the programme and distributing relevant information
● Encouraging participants to attend including identifying issues and providing solutions
● Briefing participants in the lead up and throughout the duration of the programme
● Being the on site point of liaison for the programme

PROGRAMME COORDINATION
● Ensuring all relevant paperwork is completed and processed
● Updating the musician and Programme Manager with key information in the lead up to sessions and on the day
● Liaising with partnering organisation Trailblazers Mentors and participants to organise mentoring sessions on-site and online
● Ensuring the studio is clean, tidy, and correctly equipped
● Ensuring studio ‘rules’ are adhered to and sessions run smoothly, flagging any issues to the Programme Manager
● Supporting the Programme Manager with the alumni programme including the organisation of live performance events and industry masterclasses

OUTREACH AND COMMUNICATIONS
● Organising and attending outreach and taster sessions across multiple locations (some of which will take place in prisons)
● Being the main point of contact for participants and alumni, sending reminders and general information about upcoming events
● Supporting on organisation and coordination of Finding Rhythms events
● Taking photographs for social media, sharing ‘success stories’ and case studies

GENERAL
● Ad hoc tasks as required, as Finding Rhythms is a small organisation, flexibility is required in every role so we can help and support each other wherever necessary

Senior Programme Officer
Youth Business International (YBI)
Location: Hybrid
Salary: £35,000
Contract: Full-time, 12 months FTC

The role

Are you passionate about creating impact for young entrepreneurs around the world? Youth Business International (YBI) is looking for a highly motivated Senior Programme Officer join our Development & Programmes team and play a key role supporting the coordination, delivery, and quality of global programmes.

You will support a range of projects—from programme implementation and grant reporting to MEL and stakeholder engagement. 

Key responsibilities include:

• Supporting the implementation and delivery of a portfolio of programmes
• Support MEL colleagues to monitor delivery of project outputs and outcomes against targets
• Assisting with funder engagement, reporting and proposal development

You’ll be working in a dynamic, collaborative environment with an international scope. If you are highly organised, proactive,  with a strong eye for detail and experience in programme coordination or management this role is for you.

How to apply 

If this sounds like the role for you:

• Please review the full job description for further details and ensure all of your application (CV and supporting statement) reflects the requirements of the role.
• Please submit your CV (maximum 2 x A4).
• Submit a Supporting statement (max 2 x A4): Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
• Closing date for applications is midnight Wednesday 23 July 2025. 

We encourage you to apply as soon as possible as we may close the vacancy early due to volume of applications expected.

Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.

Interview process

• First Interview Online (MS Teams) – Wednesday 30 July 2025
• Second Round In-Person at our London Office – week commencing 4 August 2025

The Bridge is seeking a values-driven Programme Manager to lead the design and delivery of impactful, community-rooted projects that uplift women’s voices and challenge inequality

Job title: Programme Manager

Department: Projects

Salary: £35,000 - £40,000

Reports to: Head of Programmes

Time commitment: Full-time (35 hours per week) with some evening and weekend work

Reports: No direct reports but the post holder will co-ordinate the work of volunteers, facilitators and other staff working on projects

Contract type: Permanent - Applicants must have the right to work in the UK.

Location: London Bridge – option to work 1 day a week from home

About the role

This is a hands-on, people-focused role at the heart of our programme delivery. As Programme Manager, you’ll work closely with communities, colleagues, volunteers, and partners to co-create and deliver meaningful programmes that centre on women’s voices and lived experience.

You will be responsible for managing the day-to-day running of projects — from design and facilitation through to coordination, evaluation, and reporting. The role involves a high level of collaboration across departments and with external partners, as well as ongoing work with participants and volunteers to ensure our programmes are inclusive, responsive, and impactful.

You’ll be at the forefront of delivery: holding safe, welcoming spaces; supporting others to take on facilitation roles; and helping build confidence and leadership among women involved in our work. At the same time, you’ll ensure strong systems, clear communication, and smooth operations across every stage of a programme — including the coordination of all logistics, administration, and communications needed to make programme delivery run effectively. As the work is people-focused and often deeply personal, you’ll need to feel confident navigating sensitive conversations, responding to complex situations with care, and creating space for trust and honesty.

This role would suit someone grounded in values that centre lived experience, challenge inequality, and uplift women’s voices — someone who is passionate about working alongside women, committed to social justice, and energised by collaboration, care, and collective learning.

Key responsibilities

Programme & Project leadership

· Support & lead on the design, development and delivery of new and existing programmes and events aligned with the charity’s strategic objectives

· Work closely with Head of Programmes and other departments to translate strategy into bold, creative actions that centre women's voices and lived experience

· Work closely with Head of Programmes and other departments to embed co-production principles across all programme initiatives/ co-produce initiatives with participants and stakeholders, ensuring relevance and impact.

· Initiate and conduct research into topics including public health, gender inequality, and women’s health to inform and inspire programme development.

· Facilitate and host workshops and group sessions; hold inclusive and safe spaces for women, while supporting others (e.g., volunteers, project members) to take on facilitation roles themselves.

· Proactively bring forward ideas, test new approaches, and continuously improve the effectiveness of the charity’s work.

· Collaborate across departments, drawing on the full range of team skills and perspectives to identify opportunities and create programmes that are innovative and cohesive.

· Be an active, visible member of the team who contributes ideas, shares learning, and helps foster a culture of genuine collaboration, deep passion for our mission, celebration of achievements, and openness to learning from mistakes.

Community, Partnerships & Influence

· Build and nurture meaningful partnerships with local organisations, health and social care providers, academic institutions, and networks to strengthen our reach and influence.

· Develop strong, trust-based relationships with programme participants, recognising and building on their strengths, supporting their progression into volunteer or facilitator roles, and embedding co-production principles into project delivery.

· Champion an asset-based approach that values lived experience and empowers women to take active roles in shaping and delivering programmes.

· Cultivate a strong, supportive relationship with volunteers, ensuring they feel valued, included, and part of the charity’s wider mission.

· Represent the charity at events, networks, and forums to champion our mission and contribute to wider conversations about gender equity and health.

· Contribute to the cultural and social change needed to challenge injustice and empower women.

· Seek out and engage with opportunities to shape research, contribute to thought leadership, and drive systemic change.

Monitoring, Learning & Evaluation

· Support with the design and management of frameworks for monitoring and evaluating programme outcomes, using tools such as Theory of Change and wellbeing indicators (e.g., WEMWBS).

· Gather and analyse data and feedback (qualitative and quantitative) from all stakeholders to inform adaptive programme delivery and report to funders.

· Produce high-quality reports, case studies, and evidence to demonstrate impact to funders and inform future work.

Marketing & Communications

· Work with Head of Programmes and Marketing teams to highlight the success and stories emerging from programme work.

· Write blogs, contribute to content creation, and ensure programme outcomes are shared with wider audiences in compelling, accessible ways.

· Ensure feedback and participant quotes are used meaningfully to build visibility and engagement.

· Ensure that all relevant programme information — including upcoming activities, events, and opportunities — is communicated clearly and in a timely manner to the appropriate teams or platforms, to support strong marketing, effective recruitment, and maximum engagement.

People Management

· Line manage staff, volunteers and project facilitators, providing clear expectations, supportive supervision, and development opportunities.

· Create a culture that is inclusive, supportive, and inspiring – empowering others to lead and grow.

· Support the wellbeing of all staff and volunteers, with an understanding of the specific health experiences and barriers faced by women.

Funding & Finance

· Develop and monitor programme budgets and work with the Head of Programmes to report against spend.

· Work with SLT to support with research and applications for funding opportunities to support programme delivery and financial sustainability.

· Manage relationships with funders and corporate partners, reporting on outcomes and impact.

Policy, Safeguarding & Organisational Development

• Be an active contributor to the charity’s safeguarding team, playing a role in creating safe, inclusive spaces for all participants and staff.
• Support the implementation of all organisational policies — not only by adhering to them but by actively identifying areas for improvement, sharing feedback, and contributing to policy development.
• Stay up to date with best practice in safeguarding, boundaries, mental health support, and inclusive, trauma-informed practice, and help ensure these are embedded in programme delivery and team culture.

Data Protection, administration and programme coordination

• Oversee the secure collection and storage of data, ensuring full compliance with GDPR.
• Implement and manage CRM systems relevant to programme delivery.
• Ensure the smooth, effective and compliant delivery of all programmes, activities, and events, with a strong focus on quality, coordination, and attention to detail.
• Act as a key contact for programme/project enquiries and coordinate logistics such as booking facilitators, venues, equipment, and refreshments.
• Liaise with participants, facilitators, and volunteers before, during and after programme delivery to ensure a seamless and supportive experience.
• Ensure all relevant paperwork and digital documentation — including EDI monitoring forms, feedback, and volunteer information — is completed, stored securely, and remains compliant with GDPR and organisational standards.
• Manage relationships with external facilitators, including onboarding, contracts, payment processing, and quality assurance.
• Coordinate across departments (e.g. marketing, community engagement, operations) to ensure strong internal communication and the effective promotion and delivery of all programmes.
• Maintain accurate programme records, track progress against plans, and ensure that systems are in place for smooth programme operations.

Equity, Diversity & Inclusion (EDI)

• Ensure all programmes are inclusive and reflect the diversity of the communities we work with.
• Regularly review EDI data and work with the team to remove barriers to participation.
• Identify gaps and opportunities to enhance inclusivity and challenge systemic inequality in programme delivery.

How to apply: 

Please submit a CV and cover letter (of no more than 2 pages) through the Charity Job website. We will be reviewing applications as they are submitted. Final date for submission is 02/07/2025 

We’re looking for a proactive and organised Clinic Administrator to join our charity to play a vital role in the smooth running of our busy clinic, managing bookings, supporting therapists and volunteers, and helping improve our systems.

Hoxton Health is a long-established charity, based in St Leonards Hospital N1, and offers low-cost and free complementary - acupuncture, osteopathy, massage, reflexology, cranial sacral therapy and foothealth treatments - to older people and those with complex needs. 

We need a Clinic Administrator to join our friendly team who is very organised and not afraid of a spreadsheet, as well as being empathetic and reliable.

Clinic Administrator Job Description
The full Clinic Administrator Job Description is attached for download, please use the attached Application Form to apply 

Here are the key activies 

• Booking System Management 
  You'll be in charge of implementing best practice arrangements for the booking system, setting up appointments efficiently to maximise the system's potential
   
• Developing the system
  You'll be working with the Centre Director to look at how we can improve our monitoring, and booking systems
   
• Volunteer Support
  You'll co-ordinate our team of volunteers who run our reception

• Therapist Support
  You'll support therapists with getting set up, and with their impact reports

We offer 

• A friendly and supportive work environment

• A role with real responsibility in managing the delivery of a much appreciated community service

• Being part of a small, welcoming team of staff, therapists, and volunteers

• 25 days paid leave per year, pro rata

Full Job Description attached, please apply using Application form, also attached

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme