Programme administrator jobs in london, greater london

We are looking for a Maintenance Team Member interested in being part of a vital team helping to support the day to day running of our properties for vulnerable families accessing our children’s hospice care, who has experience of working within maintenance environment. Ideally the successful candidate will possess some form of maintenance skill/qualification/experience (Painting & Decorating/Carpentry /Plumbing skills etc).

There is an out of hours “On Call” element to this position whereby the successful candidate will be required to go onto the “On Call” rota shared among other members of the maintenance team.

A full UK driving licence is essential as some work will take place at satellite sites.

Opportunity to:

· Work within a proactive and skilled maintenance team, providing the skills necessary to support the organisation’s estate

· Work as part of an overall team supporting the delivery of excellent services to our families and Children

· Help to maintain a safe environment for families and children within our care.

· Gain a real sense of achievement knowing that your actions are directly and positively affecting the wellbeing and care given to the families we support.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

The Talent Set are delighted to be working with a fantastic faith based charity to find their Supporter Care Officer.

This role requires working from their London office 5 days per week. It is a fantastic opportunity to develop fundraising and supporter care processes and feed into their wider strategy. You will work closely with the Individual Giving Manager to develop top class communications with supporters, as well as being the first point of contact for incoming emails, phone calls, and letters.

Key Responsibilities:

· To be the first port of call for all incoming post, phone calls and emails

· To be responsible for thanking all supporters and managing a welcome journey – ensuring that effective processes are in place

· To work closely with the Individual Giving Manager to thank donations to all appeals and fundraising products

· To process all donations ensuring there is a programme of continuous improvement for gifts processing

· Responsible for the legacy admin and thanking process

· To ensure Raisers Edge Database is accurate and up to date and to provide the data for all outgoing fundraising and communication mailings

· Responsible for maintaining all of the  data on Raisers Edge, including cleaning data, providing information for reporting and analysis

· Attending regular training courses to keep up to date with developments including GDPR and other legislation, policy and good practice with regard to data maintenance

· Responsible for training colleagues on Raisers Edge as and when required

· To look after donation forms, both online and in communications

Person Specification:

· Experience of working in a customer care or supporter care environment

· Experience of using CRM databases (eg. Raisers’ Edge) to input data, run reports and produce data lists

· Excellent communication skills, particularly over the telephone and in writing

· Highly proficient in using Microsoft Office software particularly Word and Excel

· To be able to steward and support fundraisers and volunteers in their fundraising activity

· Ability to report and analyse levels of supporter satisfaction and complaints through monthly KPI’s

· To have a high attention to detail to ensure that all communications are accurate and the database is up to date.

· An understanding of fundraising principles and GDPR

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are seeking an Marketing and Communications Officer to join our team who would focus on our two years development strategy and supporting income generation. The successful candidate will play a crucial role in driving and developing the communication and marketing activities to existing donors and attracting new donors, working with our Fundraising Manager. They will have the ability to inspire supporters and communicate the difference their support makes. This is an opportunity to make a tangible difference and to be part of a small, friendly team of trustees who are passionate about improving lives of rural children in Ethiopia.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families

About the role

Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:

- realise their rights

- access the support to which they are entitled

- take the next step forward in tackling their challenges

- and navigate their way through a sometimes complex and confusing system.

We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.

The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.

In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.

The type of person we’re looking for:

You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.

We will provide the training you need to undertake the role, as well as opportunities for development and progression.

You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.

The team work remotely, but there is the option to work from our office in London.

Key responsibilities include:  

Advice provision:

· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.

· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.

· Address all safeguarding concerns in line with policy.

· Make referrals and signpost to other services as necessary.

· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.

· Facilitate access to our advice service for people with diverse needs.

Service quality, consistency and data management:

· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.

· Ensure independence, impartiality and confidentiality when dealing with kinship carers.

Professional and service development:

· Maintain an up to date knowledge of relevant legislation, policy and guidance.

· Support continuous development and improvement of the service.

Essential knowledge, abilities, skills and experience include: 

· EITHER:

a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.

OR:

b) Minimum of 2 years recent experience of providing support to kinship carers.

OR:

c) Experience equivalent to, or a combination of, a) or b) above.

· Experience of working with socially excluded or marginalised people and their
families. 

· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.

· Knowledge and evidence of good understanding of safeguarding issues and good practice.

· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.

· Excellent written communication skills in English.

· Proven ability to research complex information and communicate this in an easily understandable way. 

· Proven understanding and practice of keeping accurate and appropriate case records. 

· Ability to work flexibly, collaboratively and effectively as part of a team.

· Ability to organise and prioritise a busy workload without close supervision.

· Confident in using digital tools, and an ability to learn new tools.

· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.

· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.

· Right to work in the UK.

IMPORTANT: See attached Job Pack for full job description, person specification and other details

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

1. Brief job description

Role: Senior Philanthropy and Partnership Manager
Salary: £35,000 - £45,000 based on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Fundraising and Partnership Lead
Start date: As soon as possible
We reserve the right to close this vacancy when we receive sufficient applications for the role.

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised £3.4 million in support of our conservation partners in Africa and Asia.

3. About the Role

This is a brand-new role with the exciting opportunity to help shape and grow Save the Rhino International’s fundraising from high-net-worth individuals, charitable family trusts and foundations, and corporate partners who share our passion for conservation. As Senior Philanthropy and Partnership Manager, you will lead on building and managing relationships with both new and existing supporters, helping to secure significant funding to support our long-term goals.

You’ll be responsible for the full supporter and partner journey, from identifying and approaching new prospects, to developing tailored proposals, making personal asks, and delivering excellent stewardship. You’ll bring a collaborative approach, strong communication skills, and a flair for building lasting partnerships based on shared values and trust.

This is both a strategic and hands-on role, working closely with colleagues across fundraising and communications. It’s ideal for someone with a strong track record in philanthropy and partnership fundraising who’s ready to take the lead and make a real impact for rhinos in the wild.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 

4. Key Responsibilities

• Strategic planning and direction
  • Review and refine the philanthropy and partnerships objectives and targets within our 2025–2030 organisational strategy, annual workplans and budgets, with the aim of increasing five- and six-figure donations
     
• Prospect identification and pipeline development
  • Identify new prospects across high-net-worth individuals, family trusts and foundations, and corporate trusts and foundations
  • Maintain and develop a robust pipeline of prospects and funders, using data insights and forecasting to inform planning and prioritisation
  • Conduct due diligence to ensure alignment with Save the Rhino’s values and ethical fundraising practices
     
• Relationship building, cultivation and stewardship
  • Nurture long-term relationships with existing and prospective high net-worth individuals, charitable family trusts and foundations, corporate supporters, and Donor-Advised Funds
  • Proactively build and leverage networks, including through Save the Rhino’s Patrons and Ambassadors programmes, to unlock new opportunities
  • Assess and respond to new partnership enquiries (philanthropic or corporate), exploring alignment and developing tailored approaches
  • Design and deliver effective stewardship plans for all high-value individuals, charitable family trusts and foundations, and corporates, ensuring timely acknowledgement, reporting, and ongoing engagement
  • Collaborate with the communications and marketing team to create tailored materials and supporter journeys for corporate and philanthropic audiences, using automation where appropriate
  • Strengthen relationships over time by providing personalised impact updates through reports, conversations, thank-you notes and other meaningful touchpoints
     
• Proposal development and income generation
  • Develop and present engaging, personalised funding proposals, applications and pitches for philanthropic and corporate audiences
  • Manage grant processes related to high net-worth individuals, charitable family trusts and foundations and corporate partners, ensuring all funding requirements, deadlines and expectations are met
  • Support the wider fundraising team in managing shared donor or partner relationships as needed
     
• Data management and compliance
  • Ensure all supporter and partner activity is accurately recorded in the CRM and used effectively for relationship management
  • Manage administrative tasks, including creating invoices, preparing contracts and memorandums of understanding, and tracking income and expenditure against the budget
  • Uphold GDPR, data protection, and fundraising best practice across all philanthropy and corporate partnership activity, ensuring fundraising is ethical, inclusive and legally compliant

5. Person specification

Essential skills and experience

• Proven ability to design and implement fundraising strategies for high value donors, including developing cultivation, solicitation and stewardship plans
• Minimum 3 years’ fundraising experience with high net-worth individuals, family trusts and foundations and proven track record of securing and managing significant five and six figure donations
• Experience in developing stewardship and recognition strategies that deepen engagement and foster long-term support
• Knowledge of key sector regulations and guidance, including from the Charity Commission, Fundraising Regulator, and Chartered Institute of Fundraising, with a strong understanding of GDPR and data protection
• Experience using CRM systems and fundraising databases, with an understanding of how to apply data mining and segmentation strategies to support donor engagement and income generation
• Experience of developing high-quality funding proposals and narrative and financial reports
• Very strong interpersonal skills and emotional intelligence with the ability to build and maintain collaborative relationships across geographies and cultures
• Excellent written and verbal communication skills, with a proven ability to translate complex issues into compelling content that engages and inspires through storytelling
• Ability to work independently and accurately with attention to detail and meet deadlines as well as collaboratively as a part of cross-cutting teams across organisations
• Financial competence in budgeting, income and expenditure management

Desirable skills and experience

• Experience working within the conservation, wildlife, or environmental sector
• Experience managing partnerships, whether with corporates or other stakeholders, to deliver shared value and long-term impact
• Knowledge of international philanthropy trends and cross-border giving mechanisms
• Experience working with Donor-Advised Funds
• Familiarity with Salesforce or other CRM platforms commonly used in the nonprofit sector
• Understanding of corporate fundraising, CSR trends, or experience applying to corporate trusts and foundations

6. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

The Association for Cultural Enterprises (AfCE) supports over 500 member organisations across the UK and internationally, helping the cultural sector generate earned income through commercial activity. As an Arts Council England-funded organisation, AfCE delivers sector-leading training, benchmarking, data-led insights, events, and advocacy to drive financial resilience in arts, heritage, and culture.

AfCE runs a year-round programme of live training events around the UK and Europe, as well as its signature annual Cultural Enterprises Conference and Trade Show. We have ambitions to grow attendance at these events, as well as growing our membership.

The Association is a charitable organisation, which also has a trading company, Cultural Enterprises (Trading) Limited (CET).

We are looking for a new Finance Manager to join a small, friendly, and ambitious team, to review the day-to-day processes and policies and identify opportunities to improve reporting  and make operational efficiencies. The Association is growing, so now is an exciting time to join our team and work with our members across the cultural sector.

Job Summary

The purpose of this role is to provide sound financial management for the Association and CET through:

• Statutory financial reporting in line with Charity SORP/UK GAAP, including annual returns to Companies House and the Charity Commission

• Management accounting, reporting and analysis to funders, management, staff, and Trustees/Directors

• Preparation and maintenance of budgets, forecasts and plans, including cashflows and project budgets

• Supervision and control of day-to-day accounting transactions, including oversight of the finance aspects of the Apprentice role

• Oversight and implementation of robust financial systems, policies, and procedures

• Responsible for financial queries, working with the Apprentice as first point of contact for external contacts
   

Main Duties

• Supervise day-to-day accounting operations and ensure accurate financial record keeping, including coding, allocations, reconciliations, and tax accounting

• Oversee invoice generation and debt recovery processes

• Process payments and staff expenses for authorisation

• Produce regular management accounts on an accruals basis, providing interpretation and advice to the Executive Team, Finance & Risk Committee, Trustees/Directors, and funders

• Lead on budget preparation and forecasting, including project-specific budgets; monitor and reforecast as needed

• Prepare statutory accounts in compliance with charity SORP and liaise with external auditors and the Treasurer

• Manage contracts with financial services providers, including bookkeepers, auditors, banks, and investment managers

• Attend AfCE and CET Board meetings

• Fulfil company secretarial duties, including:

  • Filing confirmation statements and annual accounts for ACE and CET with Companies House and Charity Commission

  • Filing changes in Trustees/Directors

• Complete Arts Council England (ACE) returns, including provision of financial information for quarterly payment processes when required

• Negotiate and implement insurance policies including:

  • General insurance

  • Cyber security

  • Life assurance

  • Staff sickness policy

  • Trustees’ liability

  • Conference insurance

• Oversee monthly payroll, including statutory payments to HMRC and pension providers, and liaise with bookkeepers for payroll updates or changes

• Review VAT returns for accuracy before submission to HMRC
   

Note on External Bookkeepers
External bookkeepers currently provide support limited to payroll and VAT processing.

Person Specification

Personal Qualities

• Self-disciplined, organised, proactive and self-motivating

• Logical and methodical approach to finance and administration

• Trustworthy, honest, reliable and conscientious

• Confident, professional, and personable, able to communicate easily within a small team and with external stakeholders
   

Professional Competencies

Essential

• Professional accounting qualification such as ACA, ACCA, or CIMA

• Strong knowledge of charity SORP and charity finance regulations, including VAT and Gift Aid

• Experience with Xero or equivalent cloud-based accounting systems

• Strong reporting skills

• Team player with excellent interpersonal skills

• High level of accuracy and attention to detail

• Experience producing management accounts and supporting senior leadership and boards

• Ability to interpret financial data for non-financial colleagues
   

Desirable

• Experience working in a small charity or business

• Understanding of the cultural or charitable sector

• Experience of remote working
   

Benefits

• Unlimited holiday policy

• 5% employer pension contribution

• Life insurance

• Flexible working arrangements by agreement with the CEO

We are an inclusive, equal opportunity employer and value diversity. All employment is decided on the basis of experience, merit and organisational need.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are seeking a dynamic and forward-thinking Capital Project Manager to play a pivotal role in the transformation and development of our school estate. This is an exciting opportunity to join a dedicated estates team and drive the delivery of our ambitious three-year strategic priorities, ensuring exceptional service and outcomes for our schools.

Reporting  to the Head of Estates and Projects, you will lead the planning, procurement, and execution of capital developments across our estate. Your portfolio will include the delivery of new school buildings, sustainability initiatives, and projects that enhance operational efficiency and environmental performance.

This role offers the chance to make a tangible difference: creating inspiring, future-ready learning environments that support the success of students and staff alike.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include

• Project management of the priority, delivery, and budgets of the School Condition Allocation (SCA) projects from inception to end of defects.
• Project management and supporting the management of the condition and maintenance of the school estate, including the asset management processes
• Project management of the capital elements of academy conversion projects
• Planning, implementation, procurement, and delivery of a high-quality service in relation to all estate and projects work
• Managing and monitoring external technical advisors, and third party suppliers and consultants employed directly by Harris Federation
• Managing H&health and safety through the lifecycle of all projects
• Managing the consultations, admissions, branding, marketing, FF&E and uniform of all new schools
• Providing professional services to the individual schools and ensuring the Federation complies with relevant property legislation, regulations and guidance
• Assisting with the development of policies and procedures concerning the Harris Federation estate
• Assisting with the framework for all estates related statutory elements, including oversight of the implementation and reporting of audits

WHAT WE ARE LOOKING FOR

We would welcome your application if you have:

• Qualifications to degree level, or equivalent experience in a project management environment
• Evidence of continued professional development
• Project management experience within Education, Not for Profit or Public Sector industries/organisations
• Experience of coordinating projects in complex and challenging environments
• Demonstrable successful delivery of project outputs to required time, quality and cost
• The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making
• Proven and well-developed interpersonal skills, including excellent written and spoken communication
• Good administrative, finance and organisational skills
• Good working knowledge of Microsoft Office 365 applications including strong Excel skills

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?

Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?

If so, we have the perfect opportunity for you.

An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.

The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability

The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.

The postholder will be a key part of growing the Hub’s  Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.

• Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans

• Working with a caseload of guests to provide support/signpost

•  Facilitate group workshops, Coffee Mornings, and information sessions

• Provide Information, advice, guidance, and resilience

• Support for people facing hardship.

• Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams

• Attend meetings/ events/Training/networking opportunities and  undertake outreach to promote the work of Spring Community Hub 

The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.

We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.

• Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions  ) and Group Sessions - in person/ virtually 

• Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls

• Represent Spring Community Hubs Service and project at relevant forums and meetings at a  local level

• Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development 

• Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development 

• Assist in the induction/ onboarding and support of volunteers 

• Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development 

• Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources

• Contributing to building testimonials /case studies and impact measurement, and monitoring 

• Lead/ Support the team  with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture

• To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting  with case reviews, training, and development

• Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development 

• Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions. 

• Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/  wider service and partners to ensure guests are supported.

Person Specification

• Experience delivering advice & Advocacy/ Wrap around care  in at least one relevant area,/Relevant qualifications for the post 

•  Understanding of trauma-informed and inclusive practice

•  Experience with group facilitation (desirable)

• Commitment to empowerment and diversity

• Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role

• Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.

• Experience in/willingness to learn the use of  databases for the recording, processing of advice given, and reviewing the quality of team records/ usage 

• Experience in establishing and maintaining good working relationships with external stakeholders

• IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.

• Time-management skills, with the ability to work successfully both alone and as part of a team

• Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues 

• Ability to organise and prioritise own work, especially when under pressure

• Ability to work accurately and confidently with figures (statistics) and with attention to detail

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries, and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Willingness to work outside normal working hours, as and when required.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

• A clear commitment to equality, diversity, inclusion, and confidentiality

• Professional and positive approach, with a commitment to professional development and self-improvement.

• Ability to think and plan strategically to inform decision-making. 

• Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar 

• Clear communication skills, face-to-face and on the phone, or via email

•  Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel

• Knowledge of food security/poverty issues in the UK and working with diverse communities..

• Delivering projects relating to Social Change and Social Justice

• Willingness to undertake further training as required by Spring Community Hub.

• Commitment to the concept of continuous improvement of procedures and practices.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

Responsible for staff/equipment 

Advice & Advocacy / Pastoral Team Volunteers  / Phone / Laptop

Reporting to…

The Head of Compliance & Development/ Chair of Trustees

Why Join us / Benefits

• A warm, welcoming, and passionate working environment

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme

• Frequent team away days and celebrations, as part of a friendly and collaborative team.

Application Process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

In recent years, CCT has experienced great success in applying to grant funders, including Trust and Foundations, Landfill Communities Fund, and the National Lottery Heritage Fund. 

CCT’s 2025 -30 strategy focuses on delivering conservation projects across our estate and securing income from grant funders will be crucial.  We will also work with local communities to address smaller conservation projects via the Community Initiative Framework.

The Grants Officer will research and identify relevant funding opportunities, build a healthy pipeline, and submit applications for project funding to meet fundraising targets during an exciting period of growth.

There will be requirement for occasional travel for project visits and team meetings. 

How to apply

If you would like to apply for this role, please visit our recruitment portal. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is 8am on Monday 21st July

 There will be a two-stage interview process with first stage taking place online on Monday 4th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place on Wednesday 6th August 2025 and will be held online.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Background to Role

The Healthier Lifestyle team at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise, and social engagement in a variety of local settings.  These sessions help reduce isolation, improve independence, prevent falls, increase fitness levels and manage health conditions.  They also provide social engagement and interaction, information and support around living with dementia, a safe and welcoming space for all to engage and relax.

About the Role

We are looking for an experienced and enthusiastic Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, one Dementia Support Officer, Dementia Project officer and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well”

An important element of this role will be looking for opportunities to develop existing services and to introduce new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

• Oversee effective data recording for monitoring and reporting.
• Monitor outcomes and impact and prepare reports on the projects progress for Commissioners, Funders and AUKC Trustee Board
• Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
• Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
• Attend leadership team meetings, staff meetings and joint working parties and project groups as appropriate.
• Implement Age UK Croydon's Equality and Diversity Policy and ensure that equality and diversity principles are incorporated into the planning, delivery and monitoring of services.
• This list is not exhaustive. 

Closing date for applications: 9am, Tuesday, 15th July 2025

Interview Dates: Wednesday, 23rd July 202

At Peaceful Solutions, we believe in the power of retail to change lives. We’re on the lookout for an Area Manager to drive success across our vibrant charity shops in NW London. This is your chance to be at the heart of a purpose-driven retail team, supporting our mission to help the local community and generate unrestricted income to fund conflict resolution Services.

Hours: 40hrs per week over 5 days
Contract: Permanent full time 

Line Manager: CEO

Duties and responsibilities:

1.Lead and Develop Shop Teams

You’ll provide inspirational leadership to a team of Shop Managers and volunteers, supporting them to reach their full potential. This includes overseeing recruitment, training, regular one-to-one meetings, and performance management to ensure each shop team is motivated and high-performing.

2. Drive Sales and Maximise Profit

You will be responsible for achieving and exceeding income targets across multiple retail sites. By analysing performance data, reviewing pricing strategies, and identifying local opportunities, you’ll help each shop reach its full potential, delivering vital funds for the Centre for Peaceful Solutions (CPS).

3. Support and Deliver the Retail Strategy

Working closely with the CEO and Administrative Officer, you’ll play a key role in implementing our Retail Strategy and Business Plan. You’ll help shape the operational direction of our charity shops, ensuring consistency, innovation, and alignment with organisational goals.

4. Ensure Operational Excellence and Compliance

From shop floor standards to back-office processes, you’ll ensure that all shops adhere to charity policies, health and safety regulations, and industry best practices. You’ll also support Gift Aid performance, stock management, merchandising and customer service.

5.Build Relationships and Promote the Brand

You’ll act as an ambassador for Peaceful Solutions in the community, building positive relationships with local stakeholders and supporters. You’ll work to increase engagement, generate quality stock donations, and ensure our shops are seen as welcoming, professional and community-focused.

6. Provide Flexible Shop Cover and Support Growth

This field-based role requires flexibility across seven days. You’ll provide cover during staff absences and be involved in launching and supporting new shops as we expand across London

Person Specification:
We’re looking for someone who:
• Brings proven experience in retail management, with 3-5 years in a charity shop
• Is a confident people manager with a passion for coaching and motivating teams
• Thrives in a dynamic, field-based role
• Understands the power of community engagement and high-impact visual merchandising
• Is hands-on, proactive, and solution-focused
• A full clean driving licence and access to your own vehicle

Benefits:
• Salary £40,000 rising to £42,,500 after 3 months probationary period.
• A collaborative, supportive work culture
• Pension
• Company sick pay
• The satisfaction of knowing your work supports  The Centre for Peaceful Solutions in delivering a programme to provide conflict resolutions services.
Field-based across our shops in NW London (one shop in west London)