Programme delivery manager jobs in ,
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Offer to You
At St John Ambulance, we take pride in being a great place to work, offering a supportive and rewarding environment that encourages career growth and development.
We understand the importance of work-life balance and recognition for the important work you do, which is why you will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
- Cycle to work scheme and Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
If you hold an appropriate teaching/assessing qualification £25, 276. If you do not hold an appropriate teaching/assessing qualification £23,590 during probation period until you have obtained the necessary qualification.
Why Join Us as a Trainer?
As one of our trainers, you will not only be valued for your expertise, but also provided with opportunities to advance your professional skills.
We have high expectations of our trainers, but in return for your dedication and commitment, as a trainer at St John Ambulance, you will become an integral part of our mission to save lives through the delivery of high-quality first aid and mental health first aid training. You won’t just be teaching skills—you’ll be empowering people with the confidence to make a real difference in their communities, and to give every learner a positive and beneficial experience.
About St John Ambulance
This is a fantastic opportunity to join a dedicated team of over 1,550 employees and 33,000 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling access to vital physical and mental health first aid. We empower people with the clinical skills and confidence to respond effectively in emergencies. From our ambulance response services to training and outreach programmes, we provide lifesaving support across the UK.
What sets us apart?
Career Development & Progression: We believe in investing in our trainers, to make them the best version of themselves. As part of our team, you’ll have the opportunity to achieve a recognised and respected Level 3 Award in Education and Training (AET). For the right candidate, we also offer progression opportunities and continuous professional development (CPD). Exceptional Onboarding Experience: From day one, you will undergo a comprehensive onboarding, training, and induction process, including full First Aid training and or Mental Health First Aid training, ensuring that you have the confidence and skills to lead your classes effectively from the start. Our learners journey is at the heart of everything that we do, so we will make sure that you are ready to provide the best training experience for everyone.
Opportunity to Teach a Variety of Courses: You won’t just be limited to standard first aid courses. As you progress, you’ll have the chance to deliver training in other key areas, including mental health first aid, community response programmes, and other essential lifesaving skills.
Support for Continuous Learning: We support and encourage continuous professional development (CPD). You'll have access to a wide range of opportunities to expand your knowledge and skills, allowing you to grow within the organisation and broaden your expertise.
About You
While we would prefer candidates with previous experience in training, teaching, or instruction, full training will be provided for the right candidate. It is important that you are the right type of person with the right characteristics, mind-set and attitude, to become a St John Ambulance Trainer.
If you’re passionate about making a difference and keen to share your skills with others, this role could be perfect for you. We’re looking for enthusiastic, approachable individuals with excellent communication and presentation skills, who are comfortable in front of an audience and who are motivated to deliver high-quality training to a wide range of learners. You will have examples from your background of your creativity, adaptability and willingness to look for ways to continually improve.
Please note that hybrid work is not available for trainers, as the role is largely in-person. While some courses may be delivered online, this is dependent on bookings, and trainers are generally expected to be on-site for the majority of their work. It is important that you have strong organisational and time management skills, and can be relied upon to be punctual at all times.
How to Apply
Please see the job description for more details (this can be viewed on our website or once you click apply).
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance is committed to increasing the diversity of our team and ensuring we reflect the communities we serve. Everyone is valued and supported to thrive within our organisation. We have several networks, including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and work to create an environment of mutual respect and belonging, where everyone can bring their whole selves to work.
St John Ambulance is committed to safeguarding and promoting safe recruitment practices. All successful applicants will undergo pre-employment checks, including DBS clearance, as part of the onboarding process, if applicable to the role.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about children’s literacy? Do you want to use your skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!
We're looking for a confident and capable individual, with bags of energy and a sense of fun to join our team and lead our online reading projects. You will coordinate your volunteers to deliver reading sessions via Zoom three times a week to children up to the age of 12 . You will be responsible for coordinating volunteers and families across all projects, being ‘on call’ for any issues that may arise, and stepping in to reading sessions where needed. You will provide support for volunteers within and outside of the sessions as well as responding to needs of the families.
Full training will be given.
CV (maximum 2 sides A4), covering letter (maximum 1 side A4)
The client requests no contact from agencies or media sales.
The role of Senior Hospice at Home Paramedic/Nurse is in place to provide high quality specialist palliative nursing care, skills, advice and support to patients, carers and those important to the patient. This role will support the delivery of planned and unplanned care across Rennie Grove Peace Hospice.
You will work across shifts covering 7am-9.30pm. Although based in the community, post holders may occasionally be required to work in other Rennie Grove Peace Care settings in order to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
You will therefore need to demonstrate your abilities in the following areas:
- Actively participate in the development of the organisations planned and unplanned community Hospice at Home model of care.
- To work as part of the multidisciplinary team to provide a high standard of individualised patient/family care and support.
- To be responsible for those patients allocated on a daily basis.
- To ensure that excellent standards of support and clinical practice and care are achieved.
- Deliver specialist palliative nursing care to patients requiring planned and unplanned care. This will include a multi-disciplinary approach for our higher acuity patients with daily virtual and in person reviews in their own homes.
- To work with wider Hospice team as well as system partners to support delivery of care and enable patients to remain in their preferred place of care
- Improve patient outcomes and experience by providing physical and emotional support to patients,
coordinating their care services. - Participate in activities such as audits and case reviews in order to improve the Hospice at Home service
- Act as a Rennie Grove Peace Hospice Care ambassador within the community, actively demonstrating our values and positively promoting the specialist care we provide.
- Work across Rennie Grove Peace Hospice Care geographical area (as required) to support safe and effective service delivery.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
All candidates must have the right to work in the UK.
Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Support, Time and Recovery Worker
Reference Number: 288
Salary scale: £23,800 – £24,500 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: 18 Months
No. of hours: 30 Hours per week (Over a 7 day rota, 11am – 8pm)
Main base/s: Mental Health Urgent Care Centre(MHUCC), Lister Hospital, Stevenage
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital.
The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people’s needs to be met with the right care at the right time.
About the Role:
The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health.
The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect.
You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.
Key Responsibilities
- To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
- To advocate for service users, explaining organisations and pathways.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To gather feedback and evaluation on patient experience in the MHUCC
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To link in with wider Herts Mind Network services and facilitate referrals
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for receipt of applications is 28th August at 5pm.
Interviews will be held on Tuesday 2nd September at the Mental Health Urgent Care Centre, Lister Hospital.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Job title: Children and Young People Coordinator
Reports to: Children and Young People Service Manager
Location: Flexible - mainly home working with regular travel to areas of service, and some travel to 2wish Head Office in South Wales
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England.
We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
The Children and Young People Coordinator will deliver our specialist support service for children and young people affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, age-appropriate, and responsive to the complex and individual needs of children and young people who have experienced profound loss.
The Children and Young People Coordinator will work closely with statutory colleagues in health, education, and social care to raise the profile of 2wish and deliver training and workshops to educators to equip them to support young people following a sudden death. The candidate will also develop resources for our website and collaborate with other charities supporting young people to provide a holistic and appropriate service to meet the need.
Main duties:
Service:
- To deliver the Children and Young People service including the delivery of casework support, and referrals into support pathways including therapeutic services, peer support services and other support agencies where appropriate.
- Ensure all services are child-focused, trauma-informed, inclusive, and responsive to need.
- Adhere to child protection and safeguarding practices and procedures in line with national guidelines.
- Utilise a multi-agency approach to supporting young people that priorities individual need and a holistic view to support.
- Build relationships with schools, mental health services, safeguarding boards and other agencies.
- Promote awareness of the charity’s work through training, presentations, workshops and collaboration oversee the delivery of training delivered to professional partners.
- Represent the charity and act as an ambassador for children and young people’s voices.
- To work closely with the Children and Young People Manager to ensure delivery and growth of services.
- Contribute to developing bereavement resources to support children and young people (and the professionals who work alongside them).
- Contribute to annual children and young people focused campaigns and events.
- To co-lead in the recruitment, retention and delivery of our Young Ambassador Program.
- To signpost and/or refer to other agencies as required that can provide support as needed.
General:
- Uphold the values of the organisation and ensure high standards of practice and care.
- To show respect and sensitivity for the cultural and religious beliefs of families.
To undertake learning opportunities and seek them out for the team. - To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Salary: Starting salary of £26,500 per annum
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home and office based with travel across the region you are covering.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 22nd August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: 24th August 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Dadzclub Coordinator
Hours: 30 - 37.5 hours per week (includes Saturday mornings and occasional evenings)
Starting Salary: £19,656 - £24,570 per annum
Location: Southampton
Responsible to: Senior Coordinator
To Apply: Send CV and Cover Letter
This role is open to male applicants only, as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the role and the needs of the individuals it supports
About Dadzclub
Dadzclub is a vibrant community of dads and male caregivers coming together to connect, have fun, and support one another. Through our weekly meetups and creative weekend sessions, we offer space for dads to bond with their children and share the highs and lows of fatherhood.
But we’re more than just a playgroup. Dadzclub actively works with partners to improve access to services, raise awareness of health and parenting issues affecting men, and champion gender equity and allyship.
We believe dads matter, and this role is your chance to help show exactly why.
About the Role
Dadzclub is seeking a dedicated, creative, and tenacious individual to take on the role of Dadzclub Coordinator in Southampton. This exciting and rewarding position will play a key role in supporting fathers and male caregivers in the local community, providing group activities, one-to-one support, and promoting the important role of dads in their children’s lives.
Key Responsibilities
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Deliver a weekly Walk 'n' Talk group for dads
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Provide one-to-one support meetings and offer a triage service to assess individual needs, sign posting dads towards further support
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Facilitate a monthly games night
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Supervise the delivery of Dadzclub Stay & Play sessions across three Saturday morning locations
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Recruit, train, and supervise volunteers supporting the programme
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Represent Dadzclub at local events, networks, and professional forums
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Act as the main liaison for local professionals and services (e.g. Family Hubs)
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Collaborate with the wider Dadzclub and Parenting Network team
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Attend relevant training and development courses
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Maintain accurate records, tracking engagement, progress, and outcomes
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Manage a small budget, tracking spend via a mobile app
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Provide additional support as required by the Senior Coordinator
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Carry out any other reasonable duties in line with the role
Person Specification
The ideal candidate will:
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Be tenacious, creative, and confident working independently
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Communicate naturally and effectively with both adults and children
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Be comfortable engaging with families and professionals in varied settings
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Be a father, or have equivalent lived/professional experience supporting dads and families
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Be confident in planning and delivering fun, inclusive activities
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Act as a positive role model and advocate for dads
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Thrive in a small, passionate team environment
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Have a strong connection to and understanding of the Southampton community
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Be skilled in developing professional partnerships and relationships
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Uphold the highest standards in safeguarding, health and safety, data protection, and confidentiality
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Be available for Saturday mornings and occasional evening work
Essential Requirements
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This role is open to male applicants only, as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the role and the needs of the individuals it supports
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Appointment is subject to an enhanced DBS check
Note
This job description provides an overview of the role and its responsibilities but is not exhaustive. Duties may evolve to reflect the changing needs of the organisation and community.
Empowering Families, Enriching Lives. Your trusted partner for family support

The client requests no contact from agencies or media sales.
This is a rare opportunity to guide a values-driven charity that works across the city to support and stand alongside people seeking sanctuary. We believe Bristol should be a place where everyone feels safe, respected and able to thrive, no matter where they come from. Through our Sanctuary Awards, campaigns, partnerships and networks, we support schools, universities, health centres, arts organisations, faith groups and more to turn welcome into action.
As Director, you will lead our small, dedicated team, keep our strategic goals on track and be the driving force behind the next phase of our work. You’ll need to be someone who can hold both vision and detail, lead with clarity and warmth, and thrive in a collaborative environment.
If you’re a strong communicator with a passion for social justice, experience in leading people and projects, and a belief in the power of communities, we’d love to hear from you.
Deadline is midnight on Wednesday 27th August. Interviews will be held on Thursday 4th or Friday 5th September.
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application.
The client requests no contact from agencies or media sales.
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.
This role will receive full training and support as required to deliver your responsibilities, including:
- Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation
- Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum
- Assisting service users to access health services and accommodation
- Ensuring service users access quality legal representation
- Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum
This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.
It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
- Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
- Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
- Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
- Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £31,294 FTE with potential annual step increases up to £35,086 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
- Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
- Enhanced parental leave and pay
- Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
- Separate salary step and inflationary increases considered every year
- TOIL system
- Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
- Policy on staff loans or salary advances for difficult times
- Work laptop and mobile phone
- Training and learning opportunities
- Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
- Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
- Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply:
Closing date: 9am 01 September 2025
Interview dates: Initial interviews will be online on 11 and 12 September 2025. A second round of face-to-face interviews will follow in London later in September.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the application pack.
Please send to the email address in the application pack or on our website:
- Your CV
- A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We’d also be grateful if you would complete this optional monitoring form - the link is in the application pack
In your statement, please:
- Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
- Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
- State how many hours a week you wish to work and if you have a preferred pattern
- Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered
By submitting an application, you:
- Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
- Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed
- Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form linked to in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Come and make a difference by joining our team reaching people who find it most difficult to access advice. Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework.
You will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects. If you are available to work in our Brighton and Hove office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.
Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service. If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.
If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).
If you'd like to discuss the role before applying, please contact Nick Vaughan. Please tell us how you meet the Person Specification contained in the attached document when applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB SCOPE AND BRIEF
Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan.We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise.
The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate.
This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders.
You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience).
Main job purpose:
Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning.
Main Duties
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Provide ‘hands on-site’ IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts
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Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc.
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Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues.
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Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments.
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Administer and update content on our external customer websites, including web pages, shop products and classes.
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Administer and update content on our internal web/intranet systems.
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Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training.
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Help develop and keep IT documentation and SOPs up-to-date.
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You will also deputise for the IT manager in his absence dealing with day-to-day issues.
Essential Requirements
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Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging).
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A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently.
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Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them.
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Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support.
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Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory — i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc.
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Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools.
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Familiarity with basic data manipulation and reporting in Excel – e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc.
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Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit.
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Using databases — e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored.
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A good grasp of cyber security best practices.
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Using Zoom & Teams for meetings and webinars
Desirable Requirements
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Experience of using and managing WordPress website CMS and/or WooCommerce, notably in an online shop/store/retail environment, including stock control and inventory management.
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Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies
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Experience of using and/or supporting Apple devices (macOS and iOS)
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Basic understanding of core web technologies such as HTML, CSS and responsive design.
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Basic understanding of graphics and video applications, particularly for online content.
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Microsoft Sharepoint content administration (web portal, pages, other content etc).
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Experience of eCommerce and/or retail Point-of-Sale.
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Creating and/or updating simple ‘how to’ guides and note for non-technical users.
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A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation)
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Experience of the not-for-profit sector.
Applications requiring sponsorship will not be accepted or progressed.
The client requests no contact from agencies or media sales.
eLearning Technician
We have an opportunity for an eLearning Technician to provide support for the development and delivery of online products and services and provide support for the Learning Management System (LMS).
Join a Great Place to Work certified employer!
Position: eLearning Technician
Location: Huddersfield/Hybrid
Hours: Full-time, 37 hours per week
Salary: £26,520 per annum
Contract: Permanent
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Close Date: 19th August 2025
The Role
Working closely with the eLearning Developer, IT Team, wider organisation and suppliers, you will maintain the LMS and training systems, and create, develop, build and maintain e-Learning courses and content.
Main duties include:
- Create and maintain high quality eLearning courses and content
- Suggest creative ideas for the design of online course material
- Evaluate eLearning customer feedback and use it to inform future design and development.
- Administer the learning management system (LMS) including maintaining user data.
- Problem resolution, act as first line support for LMS issues
- Understand and apply the principles of GDPR, Data Protection Act and security of data.
- Regularly keep abreast of emerging technologies
- Work with the IT team and other internal stakeholders to develop and manage key projects and services.
- Identify any time or cost savings initiatives.
About You
We are looking for someone with strong technical skills and familiarity with eLearning platforms and a commitment to and appreciation of quality customer service.
You will have relevant, practical experience of:
- eLearning platforms
- eLearning packages
- Working in a customer facing support role
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.
You may also have experience as an eLearning Officer, eLearning Support Technician, eLearning Technician Assistant, Learning Officer, Learning Support Technician, Learning Technician Assistant, Training and Development Officer, Learning and Development Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. Very sadly, at the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.
War Child is looking for an experienced fundraising leader to step into a key senior leadership role during a year of real momentum.
As Interim Director of Philanthropy and Partner Engagement, you’ll lead a high-performing team of around 15, covering major donors, principal giving, trusts and foundations, institutional funding, corporate partnerships, and gaming. Together, the team brings in around £10m of War Child’s £15–16m annual income.
You’ll report to the CEO and sit on the Senior Leadership Team, with shared responsibility for income generation, strategic planning, and organisational leadership. This is an opportunity to guide a strong team through its next phase of growth, support exciting developments already underway, and help shape the future of War Child’s fundraising.
We’re looking for a confident, strategic leader with experience at director level, or someone ready to step up from a senior head role in a complex organisation. You’ll bring a strong track record in high-value fundraising, with the credibility and judgement to operate at executive level and lead a diverse team through a period of delivery and growth.
As Interim Philanthropy and Partner Engagement Director, you will:
- Oversee and support a multi-disciplinary fundraising team spanning major donors, partnerships, gaming, principal giving, institutional funding, and events
- Lead strategic planning and budgeting across the function, ensuring strong performance, income growth and long-term value
- Maximise outcomes from Winter Wassail (December 2025), War Child’s flagship gala event with a £2m target and major stewardship opportunity
- Support and strengthen the corporate partnerships function, working closely with the Head of Partnerships to refine strategy and unlock potential
- Guide the development of the principal gifts function, with a new senior hire expected before the handover
- Shape next steps for gaming and digital partnerships, following an external review
- Take a strategic view of events-based philanthropy, identifying opportunities to evolve and diversify
Ideal skills and experience:
- Significant experience in corporate partnerships, with the ability to develop strategy, support senior fundraisers and identify long-term opportunities
- Strong knowledge of high-value fundraising, including major donors, principal giving and events-led philanthropy
- Experience leading managers and senior fundraisers across multiple income streams, ideally within a similarly sized or complex organisation
- A strategic mindset, with hands-on involvement in planning, budgeting, forecasting and performance reporting
- A collaborative, emotionally intelligent leadership style that combines high challenge with high support
- The ability to influence across teams and departments; experience in international development is helpful but not essential
- The confidence to represent War Child with major donors, partners, and senior stakeholders, both internally and externally
- Willingness to take ownership of compliance areas, including GDPR, gambling regulation and trademark risk, with support from internal specialists
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours.
- Annual leave – 28 days per year (full-time), plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
No child should be a part of war. Ever.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnsley, with regular travel across South Yorkshire
Ref: EAL-251
Are you a proactive, collaborative and xxx with a proven track record of successfully supporting people into sustainable employment. Dou have experience of managing a caseload and achieving individual set targets for engagement, training and employment outcomes and supporting colleagues to achieve overall project targets?
If so, join St Giles as an Employment Advisor, where you will be responsible for the delivery of casework, employability support and building the foundation for skills and aspirations, as well as creating links with potential employers and employment forums within the region.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will hold and support a caseload of clients, some of facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable education, training and employment. You will be expected to support the promotion of the project internally and externally to support the achievement of targets for engagement and progression onto training, employment and other outcomes, while also developing and delivering engaging one-to-one and group activities.
We will also count on you to establish excellent partnership working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders. Developing contacts and liaising with external agencies to develop positive working relationships, enabling effective referrals of participants and developing progression opportunities is also a key aspect of the role.
What we are looking for
- Experience providing a person-led support service that responds to individual’s employment and wider needs and aspirations
- Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types
- Minimum Level 3 Advice and Guidance qualification or equivalent
- Ability to holistically support those who face multiple and complex barriers to employment
- In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
- Experience of monitoring, evidencing and reporting on work with clients
- Exceptional interpersonal, negotiation and communication skills, written and verbal
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website.
Closing date: Rolling basis until role is filled Interview date: Rolling Basis
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Fundraising
Reports to: Director of Income Generation
Hours: 37.5 hours per week, worked flexibly
Salary: Circa £40,000
Location: Beaumond House Hospice Care, Newark with hybrid working
Direct Reports: Fundraising Team
Beaumond House
Through the doors of Beaumond House you will find a lively and vibrant space, filled with life and laughter. Our staff, volunteers and patients alike bring hope and happiness together in a ‘home from home'. Patients are at the centre of all that we do. We therefore expect all those who come to join our team (in whatever capacity) to ensure that dignity, safety, and confidentiality of all patients is respected at all times and that all patients receive the highest possible standard of physical, psychological and spiritual care.
Role Purpose
As Head of Fundraising, you will be responsible for generating sustainable income through our fundraising activities, along with ensuring that Beaumond House is continuously building strong relationships with our supporters, local businesses and wider community as part of our income generation strategy.
You will lead and support the Beaumond House fundraising team in developing sustainable income to help ensure our charitable work continues to make an impact in Newark and Sherwood for future generations.
Main Duties
- Responsible for devising, implementing, and developing innovative fundraising activity plans to ensure dependable sources of income for now and in the future.
- Work with your team, to build long-lasting relationships with our supporters, volunteers, businesses, grant makers and wider community.
- Manage the fundraising team operations and plan day-to-day activities.
- Ensure that all fundraising activity and donor communications is compliant and to best practice, keeping up to date with latest fundraising regulations.
- Work closely with senior leadership team, in particular Head of Retail and Head of Care to ensure joined-up fundraising campaigns are in place across the organisation.
- Working closely with Head of Finance to ensure all income is correctly categorised and allocated.
- Be responsible for ensuring donor data and relationship management communications are correctly populated within CRM system.
- Oversee our presence across online platforms, ensuring alignment with campaign goals and Beaumond House brand.
- Continuously track and report fundraising performance and budgets to Director of Income Generation and CEO, producing monthly and ad-hoc reports to support strategic decision making.
- Support in developing future strategies for income generation.
Operational and Management Duties
- Responsible line management of the Fundraising team, holding team-wide meetings, 1-2-1 sessions, annual appraisals and development plans. Creating a positive working environment within the department to enable all members of the team are productive and motivated.
- Mentor and coach members of the team, identify and support with development needs in team knowledge or experience, offering support and best practice advice.
- Delivering a tactical programme to ensure the successful implementation of fundraising plans and strategy, supporting each member of the fundraising team to meet their targets.
- Identify and clarify relationship overlaps between fundraising team members to ensure clarity for donors and supporters.
- Get involved and support the team with fundraising activities as required. Such as attending fundraising events and activities outside normal working hours, weekends and Bank Holidays when required.
- Support and encourage the team in working effectively with volunteers. Ensuring volunteers have purpose, feel valued, well supported and part of the Beaumond House team.
- Abide by organisational policies and practices, including the equal opportunities policy, confidentiality code and code of conduct.
- Ensure that every activity adheres to the health and safety procedures and guidelines, including carrying out risk assessments in line with policy.
- Hold regular meetings with the fundraising and wider hospice teams to ensure good practice and collaboration.
- Liaise with peers across region and attend meetings organised by hospice specific groups.
- Undertake any reasonable task requested by your line manager.
Strategic Support
- Maintain and build on the established brand of Beaumond House, maximising opportunities with local communities and outlets.
- Be the voice, and champion, of our supporters and donors throughout everything we do. Maintaining feedback through items such as supporter feedback groups.
- Champion innovation in income generation, identify emerging trends in philanthropy, digital fundraising and donor engagement.
- Prepare detailed income and expenditure forecasts and project schedules in line with the organisation’s objectives.
- Support in the development of future strategic projects and priorities with Senior Leadership Team.
- Prepare reports on fundraising performance for board and sub-committees as required.
Administration Duties
- Take responsibility for own administration, always completing to the highest and most thorough standards.
- Maintain accurate and up to date records using agreed systems, such as Xero, Beacon CRM and MS Office 365. Use these to set up and run reports to provide information.
- Support directly or via signposting for IT queries eg. Use of MS 365, Beacon CRM, Gift Aid.
- Respond in a timely manner to enquiries/queries.
General Duties
- To develop and maintain a sound understanding of all facets of the work undertaken by Beaumond House and the hospice movement.
- Work collaboratively and cooperatively with your Beaumond House colleagues.
- Respect confidentiality applying to all areas of Beaumond House.
- Abide by the Health and Safety at Work Act.
- Maintain awareness of Safeguarding responsibilities.
- Work within Beaumond House policies and procedures.
- Participate in and contribute to team meetings.
- Always behave in a professional manner, reflecting and maintaining Beaumond House values.
What we ask of you
- That you act in a manner at all times which supports the Vision and Values of Beaumond House.
- That you have a positive and proactive approach.
- That you are confident and trustworthy.
- Be flexible within the broad remit of the post.
This is a rolling recruitment process, meaning applications will be reviewed as they are received. The process includes an initial video conversation, followed by an in-person interview with the Director of Income Generation and the Chief Executive.
Please note: all roles are subject to receipt of satisfactory references and Disclosure & Barring Service checks.
This Job Description is intended as a guide only and is not an exhaustive list of duties. It is subject to periodic review with the post holder.
We reserve the right to close the advert at any time; therefore, we encourage applicants to apply as soon as possible
Outstanding Hospice Care, enabling our local communities to live well and die well
The client requests no contact from agencies or media sales.