Programme delivery manager jobs in ,
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a safe place to call home and the opportunity to lead a meaningful life. If you're someone who brings energy, resilience and a genuine commitment to making change happen, then this role offers a chance to turn those qualities into lasting impact. As part of our Complex Needs Accommodation Services in Islington you’ll be part of a team dedicated to supporting individuals who face significant challenges and who are ready to take their next steps toward stability and independence.
Working alongside the Regional Services Manager and Team Manager, you'll take on a specialist role focused on clients with complex support needs linked to high-risk offending behaviour (MAPPA Level 2 & 3), mental and physical health issues, and substance use. You’ll build trusted relationships, support clients to reduce their risk of reoffending, and help them access the services they need, from mental health and medical care to pathways out of homelessness. Your work will not only promote social inclusion and greater independence for each individual, but also directly contribute to creating safer, stronger communities.
Joining SHP means becoming part of one of London’s most progressive homelessness prevention charities - a place where your ideas, growth and career development are actively supported. You'll be surrounded by people who care deeply about what they do, and who know that by working together, we can change lives.
The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 1.30pm.)
About you:
- Previous experience of working with offenders and/or people with complex support needs.
- The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th August at midnight
Interview date: Wednesday 10th and Friday 12th August at SHP service in Islington
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Icebreaker One as an Account Manager
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £35k
Team
Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.
Core Responsibilities
-
Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
-
Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
-
Build and maintain strong, long-term relationships with key stakeholders
-
Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
-
Track the delivery of actions with the account management team
-
-
Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
-
Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
-
Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
-
Collaboration with Data Services, Membership and Communications teams as required for delivery
-
-
CRM maintenance and updating to track pipeline
-
Draft and deliver regular status, updates and reports
Supporting responsibilities
-
Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
-
Attend daily stand ups, standing meetings and participate in regular Show & Tells
-
Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
-
Supporting the bid team in identifying and inputting into proposals
-
Socialise the Icebreaker One constellation (expert network) among teams within strategic partners
Knowledge, Skills, Experience
Demonstrable experience of
-
3-4 years demonstrable experience in a similar role
-
Excellent communication and writing skills
-
Excellent organisational and analytical skills
-
A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
-
A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
-
Engaging people one-to-one effectively online and in person
-
Ability to summarise findings so that they can be understood by non-experts
-
Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
-
Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
-
The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
-
An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
-
An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
-
An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2025-08-18
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details are available on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A part-time role developing, curating, delivering and finessing training for two distinct audiences – training for those who have low digital confidence, as well as young people, in how to use digital devices effectively and efficiently; and also training for those who may come into contact with, or wish to learn about, digital poverty, including staff of corporates and community providers.
The former audience – learning about digital skills – will need to gain knowledge and understanding about the foundational elements of using laptops, tablets and smartphones. This includes Essential Digital Skills such as setting passwords, connecting to Wi-Fi and using keyboards, as well as soft skills such as staying safe online, critical thinking and recognising fake news or AI generated imagery.
The latter audience – learning about digital poverty – will need to learn about the causes and impacts of digital poverty, what impact digital exclusion has on families and communities, and how to understand if someone is digitally included.
There may be other training requirements as well – such as training external users of our systems, training corporate volunteers, or a train-the-train model of supporting young people to work with those in their communities.
Key responsibilities
- Work with CEO and SMT to gain a strong understanding of the content we wish to deliver.
- Design a range of standardised training materials, developing curriculum plans, which are able to be tailored easily for cohorts.
- Work with the Head of Development to ensure training meets the needs of potential partners.
- Work with delivery and project officers to understand training requirements as they relate to specific programmatic requirements.
- Deliver training as the lead trainer for the charity, usually in person but sometimes online.
- Work with partner organisations to build strong relationships, especially when working with corporate volunteers.
- Create and implement monitoring and evaluation frameworks to assess the effectiveness of the training, gather feedback and finesse the training models you have created.
- Be able to run a train the trainer model for corporate volunteers, other staff, and young people on specific programmes, briefing them and ensuring consistency and quality.
- Work with the Head of External Affairs to produce high quality materials, including presentations, leaflets and other resources.
- Support marketing, project management, contract management and other functions delivered by other team members.
- Provide accurate reporting on the basis of feedback, participation and other indicators of current success.
- Take a self-sufficient approach to logistical management, whilst also working with colleagues where duties overlap.
- Keep up to date on developments in digital skills, maintaining subject matter knowledge.
- Maintain a strong understanding of the digital poverty landscape, including across policy, research and interventions, to inform training delivery.
- Work with colleagues to role model best practice in training.
The role is remote based - the whole team works from home - but you will need to be able to regularly travel across the UK including potential overnight stays and evening working. You must feel comfortable being the person who sets up at a training event, and have a hands-on approach. (The costs of travel are, of course, covered.)
Please ensure that you complete the cover letter field. Applications without a cover letter won't be considered.
To end digital poverty once and for all by 2030.




The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role:
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.
In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Key Responsibility Areas
- Product ownership and project management
- Product and service development
- Quality standards
- Customer service and value proposition
- Stakeholder management
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Project management and product development
- Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs
- Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery
Stakeholder engagement
- Strong interpersonal and communication skills, with experience building and managing relationships
Policy and data skills
- Understanding of issues related to social mobility, diversity and inclusion, or workforce development
- Understanding of and/or experience in benchmarking tools, indices or assessment frameworks
Commercial and customer service
- Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
- Confidence in public speaking, presenting or facilitating workshops with professional audiences
IT skills
- Experience using Microsoft Office
- Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
- Experience of or understanding of managing and using digital platforms for programmes, products and/or services
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Reporting To: Old Swan Shop Manager
Salary: £25,570 - £27,401
Hours: 37.5 hours per week
Location: Old Swan, Liverpool
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward.
In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls.
About the role:
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.
The Assistant Shop Manager will be an integral part of the wider Charity team.
Main Duties/Tasks:
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation:
-
Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
-
Support the team to maximise income from Gift Aid on donated products.
-
Support the team to maximise income via our online platforms.
-
Support the team with arranging van deliveries/collections daily.
-
Work with the wider Charity team to promote and support fundraising activities and events.
-
Explore ways to maximise sales via events, donation drives, pop-up shops etc.
-
Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
-
Support with ensuring the money is ready and accessible for cash collection.
-
Open and close the shop at the appropriate times.
Volunteers:
-
Support and management of a team of volunteers.
-
Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
-
Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
-
Help to provide and support ongoing training and development for volunteers.
-
Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
-
Health & Safety (in conjunction with Shop Manager)
-
Ensure the shop adheres to Retail Health and Safety regulations.
-
Implement good Health and Safety practices to help protect employees, volunteers, and customers.
-
Help to ensure employees and volunteers are trained in manual handling.
-
Help maintain the cleanliness of the shop and behind the scenes areas.
-
Stock Control (in conjunction with Shop Manager)
-
Ensure continuous, sufficient levels of high-quality stock.
-
Be responsible for deliveries and stock controls.
-
Ensure stock is appropriate to the business and priced accordingly.
-
Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
-
Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service:
-
Be professional, patient and have a ‘people-first’ approach to customer services.
-
Be committed to the principles of equality, diversity, and collaborative working.
-
Set high standards of cleanliness, display and merchandising.
-
Establish quality standards, consumer safety and ensuring continuity.
-
Play a key role in enabling the shop to represent the Charity’s values.
Other Duties:
-
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
-
Any other reasonable duties as required by your line manager.
The Charity retail team are currently conducting a four-day working week trial, due to end on 30th September 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2025 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
-
How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
-
Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.
Closing date: Sunday 10 August 2025
Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 19 August 2025
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about people and want to work in a growing team in a Charity that makes a difference every day to people’s lives and the environment? Then joining the Groundwork North Wales Group could be just what you have been looking for.
We are looking for an HR Manager with excellent organisational and communication skills alongside a strong understanding of employment legislation and its application in the workplace. If this sounds like you then we look forward to discussing your application!
Reporting to the Head of HR & Governance, the HR Manager will take responsibility for the operational delivery of the Groundwork North Wales Group’s HR activities and initiatives. With a strong knowledge of all aspects of HR, the postholder will provide proactive, practical support on day-to-day operations across the Group.
Please view the recruitment pack and visit the Groundwork North Wales website for more details.
Closing Date: Wednesday 6th August 2025 @ 5pm
Interviews: Thursday 14th or Friday 15th August 2025
The client requests no contact from agencies or media sales.
Contract type: Permanent
Hours: Full time: 37.5 hours per week
Salary: £38,000 - £42,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Wednesday 13 August 2025. We may extend the closing date, however, please apply as soon as possible.
Telephone interviews will be held week commencing 18 August and face to face interviews will be held in our Peterborough office week commencing 25 August 2025.
No agencies please.
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
The project manager will lead a small team responsible for delivering some of the key projects that support our ambitious 2020-2030 strategy. The role will be responsible for managing the day-to-day operational aspects of agreed projects and for ensuring those projects are delivered on time, to scope and within budget.
This is a hands-on role and you will work with stakeholders to define project scopes, RACI, goals and deliverables that support the charity's objectives.
The successful candidate will have demonstrable experience of managing and successfully delivering multiple complex and concurrent projects and be proficient in project management tools. With advanced project management skills and knowledge, you will also have some experience of leading and managing a small team.
With excellent interpersonal skills, you will influence and motivate staff at all levels. In addition, you will be highly organised, with a keen attention to detail and have excellent verbal and written skills.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following roles: Senior Project Manager, Programme Manager, Project Lead, Delivery Manager, Operations Manager, Implementation Manager, Strategic Project Manager, Portfolio Manager, Change Manager, Business Analyst, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-223 055
About the role
We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home.
You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.
We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.
This is a permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.
SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries. The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.
Starting salary: £25,462
Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA
Contract: The Team Administrator post is a permanent position. We are happy to accept applications for those seeking full time positions or from more experienced candidates seeking a part-time position.
Location: This post is based up to two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.
References: Appointment is subject to receipt of satisfactory references.
Job description
Reporting to the Project Manager and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:
- Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
- Managing the diary of the Executive Director.
- Supporting the delivery of the SCONUL Access Scheme including:
- answering routine queries from Access Scheme users, applicants and university administrators
- providing SCONUL Access contacts with timely and relevant information about the scheme
- providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
- drafting changes to website content to reflect the scheme’s current practice and procedures.
- Supporting the delivery of SCONUL events including:
- drafting and following up invitations to speakers and other participants with support from the Project Manager
- managing and processing events registrations
- booking accommodation and travel arrangements when required
- production of event documentation
- helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
- Processing invoices and other office paperwork.
- Answering general queries from members and students phoned into the office.
- Uploading content onto the SCONUL website and helping keep the content up to date.
Skills and experience required
The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.
Essential:
- previous experience of office administration or equivalent.
- strong interpersonal and presentation skills
- customer service skills including a positive, customer-focused approach
- strong organisational skills and an eye for detail
- excellent written skills in relation to the production of letters and other documents.
- a high level of IT literacy
- proven ability to work as both a team member and autonomously
- willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
- demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
Desirable:
- experience of organising diaries
- experience of organising events
- experience of using Sage
- experience of working with websites.
How to apply:
Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
Interviews will be held on Tuesday 9 September, please do confirm in your application if you are able to attend on this date.
The interview will also include a short writing exercise.
Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.
Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
The client requests no contact from agencies or media sales.
The Aga Khan Foundation (UK), is hiring a Finance Manager, to lead the financial management and oversight of Schools2030 programme, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the Schools2030 programme, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team.
Financial oversight, planning, and reporting
• Produce monthly financial reports on Schools2030 for the AKF(UK) Finance Committee.
• Produce quarterly financial reports on Schools2030 for the Schools2030 management team and AKF Geneva.
• Produce monthly financial reports on Schools2030 spend in the UK for the Schools2030 UK team.
• Prepare all Schools2030 donor financial reports and ensure consistency with internal data.
• Review all financial transactions related to Schools2030 on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.
• Monitor financial balances for Schools2030 programme by grant, country and donor and immediately highlight any issues to the Programme Finance Manager.
• Ensure all Schools2030 grants are up to date in the Grant Management Tracker.
• Ensure all Schools2030 grants are up to date in the Co-financing Tracker.
• Ensure all Schools2030 grants are up to date in the cost recovery forecast.
Financial controls, compliance, and audit
• Ensure all Schools2030 grants are reconciled at least once every three months.
• Monitor and review foreign exchange gains and losses on all Schools2030 grants and highlight any areas of concern to the Programme Finance Manager.
• Develop and implement controls to ensure compliance with donor requirements and maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools.
• Ensure adherence to all financial policies, especially authorisation, procurement and due diligence
• Lead the Schools2030 annual budgeting and forecasting exercise including allocation of grants across programmatic workstreams, country units, UK team and the global team and updating for changes in donors or activities.
• Support the annual organisational budgeting and forecasting exercise.
Grants, contracts, and suppliers
• Review and approve all Schools2030 partner budgets for proposals and reforecasts.
• Review and approve all Schools2030 donor budgets for proposals and reforecasts.
• Review and approve all Schools2030 donor cash requests as required by donor contracts.
• Review and approve all Schools2030 sub-grant agreements.
• Ensure all Schools2030 SGA balance tracking is up to date for all Schools2030 grants.
• Ensure all Schools2030 partners understand reporting and compliance requirements.
• Ensure Schools2030 partner quarterly BvA reports are reviewed, any necessary documentation checks carried out and any inconsistencies identified.
• Review and monitor the internal tool (AIMS) for tracking pipeline and secured funding and ensure it is up to date at all times.
• Oversee supplier tracking, including contracts, payment schedules, and documentation.
• Ensure all Schools2030 financial documents are stored on SharePoint in a structured and accessible way.
Supporting others
• Line manage the Finance Officer, Schools2030, ensuring clear objectives, regular check-ins, and ongoing support.
• Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations
Qualifications
• CCAB qualified accountant.
Experience
• 5 years relevant experience in financial accounting and financial reporting
• Experience of designing and managing effective administrative systems and procedures
• Experience of budgeting, forecasting and financial planning
• Experience working in international organisations or donor agencies including field-level implementation highly desirable.
• Experience working with Institutional donors or Trusts and Foundations and familiarity with the various compliance rules and regulations highly desirable.
Skills
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders
• First rate oral and written communication skills
• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.
• Ability to problem solve, working with both internal and external stakeholders to deliver results.
• Ability to work in a multi-institution network within a multi-cultural environment.
• Fluent in oral and written English
• Proficient in all Microsoft Office applications, especially Excel
• Excellent numeracy, financial analysis, and financial presentation skills
• Ability to synthesise complex operational and financial details for reporting and presentation.
Knowledge
• Broad understanding and experience of development issues and organisations
• Understanding of and appreciation for ADKN’s goals, values and ethics
• Knowledge of charity accounting
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Braknell Young People's Service.
£40,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.
As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.
In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.
We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.
You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.
What you'll do:
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
* Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
* Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
* Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
Please see our website for the full job description.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
------------------------------------
Location of this role: Home-based with regular travel to internal and external meetings and team events.
Job Purpose
Head of Major Gifts, Foundations and Trusts will be a key member of the Team.
With strong foundations already in place, Habitat for Humanity Great Britain are ready to take philanthropy to the next level—growing income from high-net-worth individuals, trusts, and foundations. This role offers the opportunity to grow and lead a talented team, cultivate transformational gifts, and build a sustainable, high-performing philanthropy programme. The role offers flexibility in how you manage your time and team, giving you the freedom to creatively approach donor stewardship, team development, and pipeline growth.
The foundations are already in place, over the past 3 years our team have established relationships with established and emerging Trusts and Foundations and created a robust set of stewardship journeys for new and existing donors. We are in the process of launching an inspiring calendar of events from online webinars for mid-level donor conversion and early engagement to tailored thought leadership events and international project engagement. This is an exciting time to lend your philanthropy experience to a high growth area within Habitat for Humanity.
The role leverages the connections, networks, support, proposals/programmes and partnerships from across Habitat for Humanity GB and the Habitat for Humanity International network by working in collaboration, support and shared vision with others. As a member of the Fundraising and Partnerships Team the role will support and enable the development of the whole organisation. Externally, the role develops the profile of HFHGB, bringing in new relationships as well as managing existing, requiring strong oversight of fundraising and delivery.
We’re looking for a proven leader with hands-on experience in securing six and seven-figure gifts, developing high-value pipelines, and inspiring teams. The role is based remotely with frequent travel within the UK, and occasional global travel.
Key responsibilities include:
- Strategic and operational planning and research.
- Partnership working and development.
- Management and reporting of Major Donor fundraising.
- Being an active leader, collaborating effectively with teams, and contributing fully to initiatives and opportunities.
- Co-creating ways of working to enable an adaptive, collaborative and high performing team
- Leading and managing a team.
Key Accountabilities and Responsibilities
Strategic and operational planning and research
- Research and develop plans for fundraising from trusts, foundations, & philanthropists. Collaborate with CEO, Board, and Development Councils to explore and equip opportunities to extend networks and relationships.
- Partnership working and development: Cultivate, secure and steward funding and relationships for HFHGB from major donors, high net worth individuals, trusts and foundations. Design and implement a programme of relationship development/stewardship and cultivation events.
Management and Reporting
- Develop oversight and reporting on development and delivery of Major Donor fundraising monitoring progress against key performance indicators.
- Maintaining the database of critical information (pipeline proposals, meetings, grants and donations.
Leadership, networking and representation
- To develop a culture of support within the organisation. To lift others up and to give voice, agency and equity to all. Contribute to the Development Team, taking the lead on cross-organisational activities.
- Collaborate with the CEO to support/enable them to develop engagement with HFHGB. Represent HFHGB externally at a senior level, building the organisational profile.
Skills and competencies:
- Extensive knowledge of trusts, foundations and high net worth individual fundraising best practice.
- Proven experience of raising 6 and 7 figure gifts from Trusts, Foundations and High Net Worth Individuals.
- Demonstrated success in developing and implementing strategic plans for high value donors/ trusts and foundations.
- A strong track record of overseeing prospect research, pipeline development and delivering growth.
- Extensive experience of producing high quality and compelling donor facing proposals, reports and other materials.
- Experience of fundraising management databases.
- Strong interpersonal and professional network development skills
- Engaging communications style for all stakeholders.
- Empowering and engaging line management style and approach.
- Excellent numeracy skills including experience of financial planning, budgeting, target setting and presenting detailed financial information.
- A self-starter with creative, entrepreneurial energy and confidence to take calculated risks with tenacity to manage setbacks.
- Strong integrity, showing respect for others, trustworthiness and responsibility.
- Commitment to our vision, mission and values.
- Right to work in the UK at time of application.
- Ability to travel in the UK and occasionally globally
The role and responsibilities will be carried out in a way which reflects:
- Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to Habitat GB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Tessa Kelly -please see or website>vacancies or contact our email address provided to arrange.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Salary: £34,000 - £37,000 per annum, depending on experience
Hours: Full-Time (35 hrs).
Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.
Join Our Team!
We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and is driven to maximise income from corporate opportunities then we’d love to hear from you!
Our role
This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.
About you
We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills. With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.
Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.
Benefits:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 18 August at 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Join Aurora Wellbeing and Make a Real Difference
We have an exciting opportunity for an experienced and compassionate Therapy Services Manager to join our team at Aurora Wellbeing — a local cancer charity supporting people affected by cancer and long-term conditions before, during, and after treatment.
This is a rewarding leadership role, offering the chance to shape and deliver vital services in a warm, inclusive and community-focused environment.
About the Role
As Therapy Services Manager, you will:
- Lead and manage a diverse, newly formed team including cancer and wellbeing coordinators, family support, holistic therapists, and our Heritage and Wellbeing Lead.
- Oversee and develop Aurora’s integrated programme of cancer and wellbeing support, ensuring services are welcoming, client-centred, and delivered to a high standard.
- Manage and grow our children and family therapy service, coordinating delivery from both staff and volunteers.
- Drive the development of community-based wellbeing programmes for the wider public.
- Work in partnership with local health professionals and support organisations to ensure efficient referrals and seamless care pathways.
- Be a key member of Aurora’s Senior Leadership Team, contributing to strategic planning across our three centres.
Key Responsibilities Include:
- Line-manage, mentor, and support wellbeing staff and contracted therapists, including onboarding, training, and professional development.
- Ensure high-quality service delivery through evaluation, audit, and data reporting in line with contract requirements.
- Lead new wellbeing initiatives, ensuring innovation translates into good practice.
- Maintain a safe, relaxed, and welcoming environment at our centres, reflecting Aurora’s ethos of person-centred, non-clinical care.
- Represent Aurora at key meetings and build partnerships across Primary and Secondary Care to support personalised care pathways.
- Promote integration across Aurora’s services – from support groups to exercise classes and wellbeing workshops – to ensure clients benefit from a holistic support offer.
About You
We’re looking for someone with:
- A strong background in managing wellbeing, therapeutic or support services
- Proven leadership and line management skills
- A compassionate and client-focused approach
- Experience working within health or community settings, ideally supporting people affected by cancer or long-term conditions
- The ability to work strategically while keeping the day-to-day running smoothly
- Excellent communication and partnership-building skills
Why Work With Us?
At Aurora, you’ll be part of a supportive, passionate team working together to improve the lives of local people. You'll have the opportunity to shape services, lead innovation, and work closely with the community in a role that truly makes a difference.
To Apply:
Please email your CV and a covering letter outlining your suitability for the role
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London
Introduction to NHS Providers
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.
Introduction to the Board Development programme
Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.
The programme is a paid for offer and provides:
- Bespoke board and senior leadership development programmes.
- Core training modules for individuals.
- Induction programmes for new board members.
- Aspiring directors programme for individuals.
- Bespoke board and committee effectiveness reviews.
What we offer and what we ask of you
As an associate, you will be involved in the delivery of aspects of the Board Development programme including our risk appetite and risk management modules. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in strategic and operational risk management and a proven track record of facilitating engaging and impactful training sessions.
We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.
Description of the associate role
We are looking for risk specialists to join our associate pool. We are looking for individuals with a mixture of experience including:
- Significant experience of working at board level.
- Experience working in the NHS or similar large complex organisations.
- Ability to translate theory into practical insights.
- Strong understanding of best practice in strategic risk management, preferably in the healthcare sector.
- Proactive approach to building and maintaining excellent client relationships, including proven levels of communication.
- Strong organisational skills.
- Adaptability and flexibility in delivery training in various formats.
- Ability to communicate complex risk concepts to a non-technical audience.
Desirable experience and skills include:
- Current or previous NHS board member.
- Proficiency in using virtual training platforms and tools.
- Experience of facilitating risk management training sessions with operational and senior leaders.
- Interest in sharing knowledge, training and development.
- Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery.
- Ability and flexibility to travel across the UK for in-person training sessions as required.
We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.
Equality and diversity
We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Individual Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £28,305 per annum.
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
The Individual Giving Coordinator role:
Coeliac UK is looking for a passionate and organised Individual Giving Coordinator to support our Fundraising team to raise funds to support the charity’s work. The Individual Giving Coordinator will focus on growing our individual giving programme, ensuring a positive experience for existing donors, and attracting new supporters. Working closely with the Individual Giving Manager, this role will support managing projects and work closely with data to deliver an outstanding supporter experience.
The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. The focus will be on growing our individual giving programme, ensuring a positive experience for existing donors and attracting new supporters. Working closely with the Individual Giving Manager, you will support the delivery of newsletters, appeals and our raffles and weekly lottery. Responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.
Key responsibilities of the Individual Giving Coordinator:
- Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications
- Develop and deliver plans to increase the number of regular donors and meet fundraising goals
- Track and review programme performance, identifying opportunities for improvement and growth
- Support the Individual giving manager to plan and execute fundraising campaigns to attract new regular givers and engage current supporters, including newsletters, appeals, raffle and lottery communications.
Knowledge, Skills, and Experience required for the Individual Giving Coordinator:
We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:
- Strong knowledge and passion for building excellent supporter and customer relationships
- Knowledge and experience of working with a Customer Relationship Management (CRM) System
- Understanding of regular giving and fundraising practices
Closing Date: 17th August 2025
If you would like to be considered as our Individual Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!