Programme development manager jobs

Head of Continuous Improvement

Salary: up to £65,000 (dependant on experience)

Location: Remote with regular face to face meetings in London and Downton

We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.

If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.

Please see below for more information on what just might be your future role.

About the Role

Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.

You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.

This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.

About You

You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.

We are looking for someone with:

• Experience designing and implementing quality assurance or continuous improvement frameworks.
• Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
• Proven leadership skills with the ability to influence and inspire cross-functional teams.
• Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
• Experience working with CRM systems or operational data environments in a service delivery context.

You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.

About the Team

Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.

You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.

The detail:

• Hours: 35 hours per week
• Contract: Permanent
• Closing Date: 23rd November 2025

First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.

Please note: We may close this vacancy early should the right candidates present themselves —early applications are encouraged.

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

NHM Unlocked is an ambitious programme to secure the future of our irreplaceable collection, accelerate scientific research and innovation, and enhance our public offer. Made possible by a £201 million government investment, Unlocked will build a new collections digitisation and research centre at Thames Valley Science Park (TVSP), relocate 28 million natural history specimens to the new centre, and a further 10 million to new fit-for-purpose stores at the South Kensington site, capturing digital specimen data that will make the collection available for use by researchers around the world. The programme will not only enhance the UK’s leading role in tackling urgent global challenges, but also unlock the redevelopment of our galleries in South Kensington, transforming our public offer and mission to create advocates for the planet.

The newly created and high-profile role of Project Director, Collections is a rare and career-defining opportunity to lead one of the most significant collection transformation projects in the museum sector. You will inspire and lead multidisciplinary teams responsible for collection moves, storage, datasets and systems to deliver a reorganisation of the collection, driven by collection care and research priorities, that will create the foundations for a new phase of world-leading science, discovery and public engagement. A key part of the programme’s senior leadership team, you will be central to guiding strategic and operational planning for TVSP, turning vision into reality on the build and fit-out projects, and leading the launch of the new centre through to full operation and public opening.

This is a once-in-a-generation chance to shape the future of one of the world’s great natural history collections, helping to create a new centre that will enable ground-breaking research and innovation for generations to come. If you’re excited about the opportunity to make your mark on a project that will redefine how the Natural History Museum cares for, shares and celebrates its world-class collections, we want to hear from you.

About you

The ideal candidate will be a strategic thinker with a background in delivering complex, large-scale projects in the museum, cultural, or heritage sectors, or in similarly dynamic environments where innovation, precision and partnership are key to success. You will be a confident manager of people, capable of inspiring and leading high-performing teams, and adept at bringing together diverse stakeholder groups to deliver meaningful change. Demonstrated excellence in resource and budget management is essential, as is significant experience in procurement, financial and risk management. Experience in delivering construction or fit-out projects, and working with large datasets and systems, is highly desirable. A genuine passion for science, culture and the role of collections in shaping the future will help you thrive in this extraordinary role.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

We are looking for a Senior Therapeutic Wellbeing Service Manager to support the growth and delivery of our counselling and wellbeing programmes.  

Our services are a hybrid of online and in person delivery and therefore this role will include occasional travel to our North and South TLC locations, including travelling to TLC’s wider Head Office in Manchester.

The Role

The successful candidate will support the Head of Therapeutic Wellbeing and hold specific identified managerial responsibilities within the services delivered by TLC’s Therapeutic Wellbeing department. 

You will work closely with the Head of Therapeutic Wellbeing and Senior Management Team to co-ordinate the delivery, monitoring and staff support and leadership across the organisation.

You will support the Head of Therapeutic Wellbeing to design and deliver against the department’s strategic objectives. 

You will work closely with the Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.

About you

We are looking for somebody who has held a senior role and has the expertise to lead our service management team.

 You will be a skilled, knowledgeable and experienced leader with a proven track record in managing mental health teams. 

You will be experienced in managing commissioned services requiring high quality contract management, reporting back to commissioners/funders. 

You will have extensive knowledge of risk assessing, safeguarding legislation and local guidance and practice.

We are looking for a collaborator and passionate leader to ensure our team has the right knowledge, skills, values and behaviours to deliver accessible, compassionate and effective mental health support. 

About us

TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.

TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.

We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.

So, if you’re ready to make a real impact and help shape the future of TLC, we’d love to hear from you.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Do you believe education is key to transforming lives and communities?Would you like to be part of reimagining education for millions of children?  This is your chance to work at the heart of our mission: supporting changemakers across India and South Africa to unlock life-changing learning for every child.

The Maitri Trust is looking for an experienced Grant Portfolio Manager to join our Programmes team. We're seeking someone who believes in the power of strategic philanthropy to identify and scale impactful primary education solutions that have the potential to reach millions of children. 

Preferred start date: January 2026 
Hours: Full-time (35 hours a week), flexible working possible 
Location:Hybrid, within the UK. This role will be home based, with regular travel required to our office in Edinburgh.
Travel requirements: Up to 20% international travel 
Reporting to:  Head of Programmes 

PURPOSE OF THE ROLE:  

The Grant Portfolio Manager plays a central role in ensuring the Maitri Trust’s grantmaking delivers maximum impact. You will manage and support a diverse portfolio of strategically aligned partners, building close and flexible relationships to strengthen capacity, track progress, and respond to challenges as they arise. Alongside this, you will co-lead on the design, delivery, and onboarding of new partners through open calls helping to identify impactful and scalable initiatives. Working closely with colleagues across the team, you will help ensure that evidence from the portfolio drives learning, decision-making, and strategic alignment.

KEY RESPONSIBILITIES  

Management of Existing Grants & Partnerships 

• Manage a portfolio of strategically aligned partnerships – supporting them through the Maitri Trust’s grant cycle, managing risk, and monitoring impact. 
• Provide high-level advisory support and capacity building to grantees, focusing on technical assistance and strengthening partner impact. 
• Maintain oversight of active grants, ensuring compliance with contractual, financial, and reporting requirements. 
• Review grantee reports (narrative and financial) and provide constructive feedback to strengthen accountability and performance. 
• Represent the Maitri Trust in relevant partnership discussions, forums, committees and external events. 

Open Calls & Onboarding of New Partnerships 

• Work closely with the Head of Programmes, Grant Operations Manager and Impact & Engagement team to design and deliver open calls for funding. 
• Support the review of applications and prepare recommendations for decision-making. 
• Onboard new cohorts of partners, ensuring alignment with our strategy. 
• Manage ongoing partner relationships to support long-term impact.

Monitoring, Evaluation & Learning 

• Build open and trusting relationships with partners to understand impact, successes and challenges, and share learning and adaptations. 
• Work closely with the Head of Impact & Engagement to contribute to portfolio-wide impact analysis and strategic learning reports. 
• Conduct regular in-person site visits to partners. 
• Support the development and use of partner-friendly monitoring evaluation and learning (MEL) tools and frameworks, ensuring data is meaningful, consistent, and used to drive improvement. 

Collaboration & Support 

• Collaborate closely with the Head of Programmes and Grants Operations Manager to ensure smooth operations of all grant management work. 
• Participate in partner learning and collaboration activities and workshops with the Head of Impact & Engagement and Communications & Engagement Manager. 
• Work closely with Impact and Engagement team to develop content for internal and external communications. 
• Liaise with external technical experts and sector networks to support promotion of the Maitri Trust’s work and partner capacity development. 
• At peak times (particularly during calls for proposals) provide backstop support to the Grants Operations Manager as necessary. 

YOUR SKILLS, EXPERIENCE AND PROFILE 

Essential 

• 7+ years of proven experience in grant management within an international development or philanthropic context. 
• Significant experience in providing technical assistance, capacity building, or advisory support to organisations. 
• Postgraduate degree in a relevant subject, or an undergraduate degree plus specific experience in international development or philanthropic contexts. 
• Excellent analytical and strategic thinking capabilities, with experience in impact assessment and portfolio analysis. 
• Strong relationship building skills with the ability to work effectively with diverse stakeholders across different cultural contexts. 
• Strong written and verbal communication skills, including experience in preparing reports and recommendations.
• Experience in open call funding processes, grant application review processes, and due diligence.
• Knowledge of monitoring, evaluation, and learning frameworks.
• Ability to travel internationally and work across different time zones.

Desirable 

• Experience working with educational initiatives in South Africa, India, or similar contexts. 
• Understanding of grant management systems (the Maitri Trust works with Fluxx). 
•  Understanding of government priorities in the education sector.
• Experience working in small or medium-sized NGOs, foundations, or trusts. 
• Familiarity with participatory approaches to partnership development. 

HOW TO APPLY

Please send a covering letter and CV via the link to our website below. Please use the job title in the subject line. Interviews will take place in the week commencing 8th December 2025.

The Maitri Trust reserves the right to conduct early interviews for the right candidates.

AI use: Please note, at The Maitri Trust we value authenticity and individuality in the hiring process. While we accept that the thoughtful use of AI tools can add value, we ask that applications reflect your own ideas and personal experiences. This helps us better understand your unique skills, perspectives and passion for our mission.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for a Supporter Marketing Manager. The Supporter Marketing Manager works side-by-side with colleagues from the Media and Content, and wider Marketing team, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.

We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis. 

Key responsibilities include:

• Ensure Mary’s Meals’ mission remains central to all Supporter Marketing work.
• Develop and implement Mary’s Meals’ Supporter Marketing strategy in the UK, with a core emphasis on KPIs linked to supporter income and retention.
• Work side-by-side with other Communications colleagues to ensure an integrated and joined-up approach to supporter retention and ensure branding, messaging and style is consistent.
• Collaborate with Supporter Engagement colleagues to build data-led supporter journeys tailored by donor type, channel, and behaviour – inspiring greater numbers of supporters to engage deeply with our mission.
• Manage the growth of our email marketing activity, including producing and sending email campaigns via Dotdigital.
• Manage the development of our direct mail programme in line with our ambitions for growth, including production of mail packs.
• Implement a programme of testing, learning, and innovation to ensure continued relevance and sector-leading performance in Supporter Marketing.
• Oversee the sourcing of content for Supporter Marketing activities, including freelance copywriting and design, and stories, design and copywriting from the Content team.
• Effectively segment key communications using audience and data insights.
• Evaluate and measure the success of Supporter Marketing activities through ongoing analysis and reporting, ensuring our work is driving greater support with existing audiences.
• Develop ongoing expertise by tracking and analysing relevant data (internally and externally), to identify key trends, opportunities and areas for development within the Supporter Marketing space.
• Maximise the impact of digital technologies including Dotdigital, working alongside colleagues in Data Insights and Operations to ensure success.

 About you:

• Marketing manager with a proven track record in inspiring support through Individual Giving or Direct Marketing programmes.
• Experience in building tailored journeys for key audiences utilising data and audience insights.
• Experience of working with email CRM software (Dotdigital or similar).
• Experience of working with copywriters and designers.
• Evidence of delivering marketing across direct mail, and email, including production of mail packs and email campaigns.
• Evidence of delivering innovative ideas, with a passion for keeping abreast of marketing trends and opportunities.
• Evidence of working with printers and suppliers to manage print production to deadline, including taking a resourceful approach to ensure materials are produced cost effectively.
• Evidence of successfully implementing test and learn programmes.
• Skilled in managing data lists and segmentation rules for complex communication strategies.
• Able to develop creative and engaging ideas from the conceptual stage to evaluation.
• Proven ability to manage, develop and empower diverse teams
• Skilled at building internal relationships, working with colleagues across multiple teams and priority areas.
• Passionate about marketing that drives engagement and growth.
• Excellent organisational, time and project management skills, accuracy and attention to detail.

Please see the recruitment pack on our website by following the Charity Job instructions.

Closing date for applications is Sunday, 23 November. Interviews will be arranged on an ongoing basis.

£40,500 - £47,700 per annum

3-year fixed-term contract, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is a unique opportunity to lead a pioneering sexual wellbeing service for men with prostate cancer, delivered in partnership with Movember. You’ll be the clinical lead for a remote information and support service, working directly with patients referred from NHS partners and helping to transform outcomes in sexual health and wellbeing.

You’ll oversee the delivery and continuous improvement of the service, working closely with our nursing team to ensure high standards of care. You’ll build and maintain relationships with NHS Trusts, expanding the reach and impact of the service. You’ll also lead a national community of practice, supporting clinicians to implement Movember’s Clinical Guidelines for Sexual Health and Prostate Cancer, and share best practice across the sector.

This role combines strategic leadership, service development, clinical expertise, and stakeholder engagement. You’ll be at the forefront of improving sexual wellbeing for men with prostate cancer, shaping a service that makes a real difference.

What we want from you

You’ll be a registered healthcare professional with significant experience in prostate cancer care, ideally at Band 7 or above. You’ll bring a strong interest in sexual wellbeing, with experience in areas such as erectile dysfunction clinics, and a passion for supporting patients and their families.

You’ll be an experienced service manager and line manager, confident in leading teams, coaching others, and driving quality improvement. You’ll have a track record of working collaboratively across healthcare systems, building relationships and influencing change.

You’ll be proactive, organised, and comfortable working in a hybrid environment. You’ll be committed to equity, diversity and inclusion, and motivated to deliver impactful services that meet the needs of diverse communities.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is 23 November 2025.  Applications must be submitted by 23:45 UK time.

Interviews: Currently scheduled for Friday 5 or Monday 8 December 2025. We are expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Starting Salary: £54,269 - £59,422 (including LW)  

Contract: Permanent  

Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office

Job Profile

CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.

This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning. 

This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning. 

This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.

Key Responsibilities

• Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy. 

• Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level. 

• Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach. 

• Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.

• Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions. 

• Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.

• Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth. 

• Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms. 

• Represent the organisation externally where appropriate, with a focus on digital thought leadership. 
• Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.  

Safeguarding 

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

• Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies. 
• Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion. 
• Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends. 
• Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact. 
• Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams. 
• Strong cross-functional project management ability, with experience leading organisational change in digital capability. 
• Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications. 
• Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching. 
• A track record of strong written and spoken communication skills. 
• Highly organised, able to manage a busy workload and consistently meet deadlines. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

WHAT IS START NETWORK? 

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation. 

Our current membership is made up of over 130 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability. 

OUR SOLUTIONS 

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and de-centralising decision-making to locally led networks and organisations. 

 EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises. 

 COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises. 

 For more information about Start Network and what we do, please visit our website.  

OUR VALUES 

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming. 

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it 

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together. 

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard. 

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming. 

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress. 

JOB PURPOSE

This is an exciting opportunity for a finance professional who wants to go beyond the numbers and help shape a more equitable humanitarian system.  The Finance Business Partner - Programmes will lead business partnering and financial planning for Start Network programmes teams taking responsibility for ensuring budgets and forecasts are robust, aligned with donor requirements and strategically positioned to achieve organisational objectives. The role will provide thorough financial planning, excellent management information and robust partnering and challenge to budget holders.

The Finance Business Partner – Programmes will also collaborate with hub representatives and member organisations, steering hubs to develop sustainable financial models, and guiding programme hosts to manage donor funds effectively, ensuring compliance while building local financial capacity and autonomy. 

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Full time (flexible working options available)

Fixed Term Contract – 12 months

Blackheath, London

Ref 7206

Closing Date: 16 November 2025

Save the Children UK has an exciting opportunity for a motivated and community-focused retail professional to join us as a Store Manager, where you'll lead a team of dedicated volunteers to deliver an exceptional shopping experience, maximise income, and help make a real difference for children around the world.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Store Manager, you'll be at the heart of your local community, leading a vibrant retail space that celebrates diversity, sustainability and style. You'll manage a busy shop with a vintage and ladieswear focus, building strong relationships with an experienced volunteer team and an affluent, diverse customer base.

You'll play a hands-on role in all aspects of running the shop — from visual merchandising and commercial performance to volunteer recruitment, training and retention. With a strong weekend trade and active customer engagement, this is a fast-paced, rewarding opportunity for someone who loves both people and retail.

In this role, you will:

• Lead, motivate and support a large team of long-standing volunteers to create an inclusive, high-performing environment.

• Drive sales and profit by understanding shop performance, customer trends and commercial opportunities.

• Deliver retail excellence through effective back-of-house operations, merchandising and stock management.

• Champion Save the Children's brand and values in the community, engaging customers and local supporters.

• Recruit, train and retain volunteers with diverse skills, ensuring they feel valued, supported and empowered.

• Ensure compliance and effective risk management, maintaining high operational and safeguarding standards.

About you

To be successful, it is important that you have:

• Proven experience in retail management – ideally in charity or high street retail.

• Strong volunteer or people management skills, with the ability to motivate and retain diverse teams.

• Excellent customer service and communication skills, able to engage confidently with the local community.

• Strong organisational and back-of-house management skills, ensuring the shop runs smoothly and efficiently.

• A results-driven mindset, with experience in working to sales targets and adapting to change.

• Commitment to Save the Children's vision, mission and values.

This role will be based on-site in the Blackheath, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.

What we offer you:

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Closing date: 16th November 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Care Home Manager

Location: Woodlands Care Home, Crowborough, East Sussex (39 bedrooms)

Salary: Up to £49k starting salary (Dependent on experience) + Benefits

Contract Type: Full-time, Permanent 40 hours per week

Join us and make a meaningful impact—our residents are at the heart of everything we do. We have a brilliant opportunity for you to make a real difference! Bring your compassion, experience and enthusiasm to lead a quality service and dedicated team at our not-for-profit home in Crowborough.

This is a unique opportunity to join Sussex Housing and Care, a small and listening organisation with a strong reputation for care within the community.

What you’ll do

• Lead and develop a dedicated team
• Ensure high-quality, person-centred care that meets regulatory standards
• Manage recruitment, training, performance, and development of staff
• Oversee budgets, rotas, medication, admissions, and inspections
• Foster a homely, safe, and inclusive environment for residents
• Build strong relationships with families, professionals, and the local community

What we’re looking for

• Minimum 2 years’ experience as a Deputy Manager of a CQC registered care home for older people
• NVQ Level 4/5 in Management for Care Services (or equivalent)
• Strong leadership, communication, and organisational skills with a commitment for continuous self-development
• Experience in care planning, budget management, and regulatory compliance
• A collaborative, customer-focused approach with a commitment to dignity and respect

Why Join Us?

• Be part of our 80-year-old values-led organisation with a 95% staff satisfaction rating
• Lead a home ready for continuous positive change
• Access to ongoing training and development
• Ongoing support – together we are one team
• Make a meaningful impact in the lives of older people
• Beautiful woodland setting
• Contributory pension scheme
• Excellent staff wellbeing and mental health support programme
• Free on-site car parking
• Access to a range of staff benefits and discounts

To Apply

If you feel you are a suitable candidate and would like to work for Sussex Housing & Care, please do not hesitate to apply.

Please note we are not offering sponsorship

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have a commercial outlook based on experience developing and securing six and seven figure charity?

Are you a proactive, creative, and strategic thinker - able to spot opportunities, generate new initiatives and build momentum to progress them?

Do you have a dynamic, resilient and self-motivated approach, able to drive forward new business opportunities and move a pipeline of prospects through the partnership process?

If the answer is yes, then we would like to hear from you.

The Role:

To establish new, multi-year, high value partnerships with companies which deliver in line with Oxfam’s mission. The position will be primarily responsible for generating new business leads, developing and delivering compelling pitches and proposals, and progressing a portfolio of prospective new corporate partners to secure income, impact and influence. The role will work across a breadth of corporate partnership engagements, networking and collaborating with contacts in community investment, sustainability, brand partnerships and HR teams and in corporate foundations.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• A commercial outlook based on experience developing and securing six and seven figure charity – corporate partnerships in a commercial or charity setting. 
• A proactive, creative, and strategic thinker - able to spot opportunities, generate new initiatives and build momentum to progress them.
• A dynamic, resilient and self-motivated approach, able to drive forward new business opportunities and move a pipeline of prospects through the partnership process. 
• A confident communicator with the ability to develop and deliver presentations to a range of audiences in an inspiring and engaging way. 
• Excellent written communication skills with the ability to produce clear and persuasive proposals and reports.
• Strong negotiation and relationship building skills, including listening, questioning, building rapport and understanding the needs and values of individuals and organisations.
• Self-aware, able to understand how your presence and skills are received by others in different environments and alter your approach to deliver the best outcome.
• Knowledge and understanding of approaches to corporate fundraising, cause-related marketing, corporate social responsibility and corporate foundations.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

Contract Type: x3 Fixed Term for 12 monthse 

Location: We're looking for candidates from Birmingham, London and Manchester/Leeds (Hybrid working with an expectation to be in a centre at least 3 days a week to support the team and develop relationships with local partners, so flexibility and a love for collaboration are key)

Assessment Centre: Manchester 1st of December / Birmingham - 3rd of December / London 9th of December

Are you passionate about creating life-changing opportunities for young people? Join The King’s Trust as our Health and Social Care Delivery Partnerships Development Manager and play a pivotal role in shaping partnerships that open doors to meaningful careers.

You’ll work at the heart of our national delivery strategy, building strong, commercially viable relationships with health and social care employers to support young people into sustainable employment.

In this dynamic role, you’ll lead on developing and managing partnerships across high-need areas, aligning with local delivery teams and national networks. Your commercial acumen, sector knowledge, and ability to translate strategy into action will help us maximise our impact. From building new relationships with local employers to onboarding partners to ensure compliance, performance management and safeguarding, you’ll be a key player in delivering high-quality, inclusive services that reflect our values of empowerment, diversity, and integrity.

We’re looking for someone who brings deep understanding of the health and social care employer landscape, a strong grasp of data and impact measurement, and a genuine commitment to improving young lives. If you’re ready to lead by example, drive innovation, and help shape the future of youth employment, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Health and Social Care Delivery Partnership Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health and Social Care Delivery Partnership Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)