Programme jobs
Location: Flexible
Join our small but mighty team and help transform the future for people affected by primary bone cancer.
We’re looking for a motivated and detail-driven Trusts & Foundations Fundraising Officer to support a growing and strategic income stream. You’ll work closely with the Trusts & Foundations Fundraising Manager to research prospects, write compelling applications, manage reporting, and build warm, meaningful relationships with funders who want to make a real impact.
In this role, you’ll contribute to raising around £500,000 a year to fund life-saving research and vital support services for patients and families. You’ll collaborate with colleagues across the charity, turning insight, data, and stories into persuasive cases for support that inspire funders to give.
This is a fantastic opportunity for someone with strong writing skills, excellent relationship-building abilities, and a proactive approach. Whether you already have experience in trust fundraising or are looking to develop in this area, we’ll support you every step of the way.
What we offer:
• 30 days holiday + bank holidays
• Flexible working and home-working support
• 6% employer pension
• Private Health Insurance (after probation)
• Generous training and development opportunities
• Supportive, collaborative culture where you can genuinely make an impact
If you’d love to use your skills to support a passionate community and help drive positive change, we’d be delighted to hear from you.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
At the Community Fund we are committed to making a bigger difference in the years ahead. That’s why being 'impact-focussed’ is one of our core values. We want to transform how we use insight in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach. Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do.
We’re recruiting for a Process Improvement Lead in our Evidence and Impact team.
In this role you will help make sure that the Evidence and Impact team is working effectively so that we deliver a brilliant service for community organisations, colleagues and external partners.
You will proactively identify improvement opportunities within our UK-wide team. Putting the voice of the users at the forefront of your work, you will help our team fully understand the needs of customers. You will coach and challenge us to continuously improve by assembling multi-discipline groups to undertake root cause analysis, gather user experience and design new processes. The processes you build will support stronger cross-team working, reduce duplication and deliver time savings and efficiencies for colleagues at all levels. They will also help us make better use of established and new technologies to improve how we work.
As an active member of the Evidence and Impact leadership, you will help build a continuous improvement culture across our whole team. Mentoring and supporting others will be a critical part of the role, as you support colleagues to grow their own skills and build experience in continuous improvement.
We’re looking for someone whose enthusiasm and energy can help our team reach new heights. You will bring extensive experience of delivering meaningful long term changes through continuous improvement projects. You will be able to pair this with a solid understanding of methods such as six sigma, kata or vanguard and excel at applying them to a service context.
Finally, you’ll be comfortable working across a complex organisational landscape, ideally with experience of delivering in a UK context, and you will relish taking on process challenges that span multiple departments. You will bring the skills and experience to translate our overall strategy into efficient processes that deliver real benefits for communities and our own team members.
Interview details:
- Date: 26th and 27th January 2026
- Format: Virtual
- Location: UK Wide
Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
We will be hosting a briefing session on: Tuesday 6thJanuary 2026, 11:00 – 11:45am. To register or ask any questions please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential
- Strong knowledge of business improvement methodologies such as lean six sigma, Kata or systems thinking/analysis.
- Experience of coaching and supporting colleagues at all levels of seniority to help develop a continuous improvement culture.
- Demonstrable experience of leading service or enabling functions to improve their processes, with measurable results.
- Excellent facilitation skills and the ability to lead multi-disciplinary teams to break down problems and understand root causes from the user/customer perspective.
- Strong knowledge of project management principles and the interaction between PMO requirements and continuous improvement.
- Ability to communicate effectively across all levels of the business.
- Ability to understand and breakdown complex issues and communicate to a variety of stakeholders.
Desirable
- A willingness to understand the external functional standards for the work of the Evidence and Impact team.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
The People Insights Analyst plays a critical supporting role in the development and delivery of organisational workforce reporting.
Reporting to the Senior People Insights Manager, this role is responsible for gathering, analysing, and presenting data to inform decision making and enhance organisational effectiveness.
You will take the lead on supporting our People HR Systems and defined workforce reporting.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Contribute to workforce planning and people analytics projects by managing and analysing data to identify trends, gaps, and opportunities.
- Undertake data cleaning and auditing to ensure accuracy of analysis.
- Assist in the preparation of reports, dashboards, and presentations for senior stakeholders, using tools such as excel, crystal reporting and Power BI.
- Ability to analyse internal and external benchmarking data to provide insights and recommendations on pay and benefits structures.
- Collaborate with the Senior People Insights Manager to ensure reward practices are competitive, fair, and aligned with organisational objectives.
- Support the delivery and implementation of compensation, benefits, and recognition programs.
- Maintain and enhance HR data accuracy, reporting tools, and analytics frameworks, ensuring compliance with data protection principles and wider regulatory obligations.
- Support the annual compensation review process, including data preparation, analysis, and coordination.
- Monitor market trends and legislative changes affecting compensation and benefits.
- Support ongoing development of the SelectHR system, to drive process efficiencies and data accuracy.
- Support the system superusers across the People Team to maintain the day-to-day management of the business systems and the data held within them.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Streamline processes through the adoption of digital solutions.
- Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency.
- Digitise documentation processes where feasible.
Interview Date: To be confirmed.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager: Grantmakers
Reports to: Executive Director
Contract: Full-time
Role Purpose
As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.
You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.
In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.
This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.
Core Responsibilities
1. Hosted Grantmaking Leadership
Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.
Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.
Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.
Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.
2. Hosted Grantmaking Community Support and Relationship Management
Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.
Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.
Maintain high standards of care, responsiveness, and accountability across all funder interactions.
Reporting cadence: Monthly funder community and relationship management summary.
3. Due Diligence and Grant Facilitation
Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.
Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.
Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.
Reporting cadence: Monthly compliance and due diligence report.
4. Funder Relationship Stewardship and Growth
Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.
Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.
Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.
Reporting cadence: Quarterly relationship development review.
5. Reporting and Communications
Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.
Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.
Ensure funders and partners understand the value, integrity, and impact of HOST’s services.
Reporting cadence: Quarterly reporting and communications alignment.
6. Systems and Process Development
Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.
Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.
Ensure consistent alignment between partnership data and financial reporting.
Reporting cadence: Quarterly systems and SOP review.
7. Risk, Compliance, and Escalation
Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.
Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.
Contribute to HOST’s monthly organisational risk report.
Reporting cadence: Real-time escalation; monthly consolidation.
8. Collaboration and Cross-Team Development
Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.
Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.
Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.
Contribute to the continuous improvement of HOST’s partnership management framework.
Reporting cadence: Quarterly service development meeting.
Key Relationships
Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.
External: Funders, philanthropic networks, and hosted grant recipients.
Required Experience
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5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors.
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3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types.
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Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders.
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Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management.
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Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking.
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Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes.
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Experience managing financial reporting and data-driven insights to meet funder and audit requirements.
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Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners.
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Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively.
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Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system. This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food.
The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. This includes:
- Political engagement: meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters
- Policy and research: working closely with colleagues to share perspectives on which priorities it may be tactical to pursue and to understand what evidence is available to inform engagement.
- Networking: working with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.
- Monitoring: You will have excellent political instincts and a strong interest in policy developments,
monitoring closely what is going on in Parliament and in Government,in order to identify opportune moments to maximise political attention and to galvanise support for policy change. - Communicating: building compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions.
- Developing briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.
- Events: ensuring our messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.
You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.
A week in the job
Meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a
parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’ s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for
an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.
Your experience
You will have a strong knowledge of the UK political landscape and be comfortable and confident in engaging with stakeholders in Whitehall and in Parliament across the political spectrum. Ideally you would also have a knowledge of policy related to the food system, public health or the environmental crisis.
Your skills
- Proven ability to influence decision makers
- Strong knowledge and experience of the mechanics of the UK policy-making landscape
- Ability to work diplomatically and professionally with external stakeholders
- Significant experience working in a role with a major focus on external engagement in a policy/public affairs setting
- A confident networker who enjoys building connections and relationships with new people.
- Strong written communication skills, with the ability to explain complex and highly nuanced subject matter in plain English.
- Confidence in working as part of a team, with experience of working collaboratively with colleagues to share ideas, find solutions and help ensure the successful delivery of projects.
- Proactive and independent worker with strong organisational and project management skills and demonstrable experience of delivering on competing priorities within a timepressured environment.
- Close attention to detail and ability to accurately monitor policy developments, stakeholder views and engagement activity.
- You have a commitment to building equitable, diverse and inclusive policy.
- An existing network of relationships with MPs, Peers, advisors and policy officials.
Our vision is a sustainable food system which delivers health and wellbeing for all.



The client requests no contact from agencies or media sales.
Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.
About the role
Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.
As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.
You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.
Role specifics
A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.
You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.
An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London – Nightingale House & Hammerson House
Salary: 40k-43k (Depends on experience)
Contract: Full-time, 5 days per week Reports to: HEAD OF THERAPIES
Sector: Charity / Care / Therapy
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�� Join a Charity that Cares
At Nightingale Hammerson, we are proud to provide exceptional residential and nursing care to the Jewish community in London. With a history spanning over 180 years, our values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork underpin everything we do.
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�� About the Role
An opportunity has arisen for an experienced Moving and Handling advisor, with an interest in working with older people, to join our established and well-regarded in-house Therapy team at Nightingale Hammerson. We’re a diverse, friendly team who are passionate about delivering exceptional services for our Jewish Residents across a full spectrum of needs through a relationship-centred care framework and within a palliative care model.
What makes this job special? Simply, our Residents inspire us every day.
Your role will be split between delivering moving and handling training to our care teams, supporting teams on the households with moving and handling activities, carrying out complex moving and handling assessments, working as part of a multidisciplinary team and introducing service development initiatives and innovation. You’ll work holistically with a keen interest in our equipment and establish effective relationships with our external stakeholders.
You’ll have time to get to know and work collaboratively with our Residents implementing rehabilitation programmes and optimising functional ability to improve quality of life. Put simply, you will make a difference.
Our ideal candidate will be skilled in facilitating learning, supporting residents with complex needs using a range of skills and techniques, using advanced communication skills and strategies to support engagement and being confident with supporting Residents who may be frail and living with a range of medical conditions until the end of their lives. We particularly also welcome candidates with an interest in 24 hour postural support and MDT working around seating and positioning. This role offers a mix of leadership opportunities including delivering training as well as hands on face-to-face time
�� What We’re Looking For
If you:
· Have a passion for working with older people
· Want time to truly get to know our Residents and follow through your interventions using a wide range of clinical skills
· Want to work in a supportive team with plenty of opportunities to develop
· Be part of an organisation that hosts an annual, international care home research forum and has a REACH platform
to support people to live at home well and has recently co-published articles on proportionate care
· Lives to the values of compassion, respect, excellence, dignity, integrity and teamwork
Education and Qualification:
1. Appropriate teaching qualification and/ or significant experience in being a manual handling trainer.
2. Higher Level of training in Manual Handling, for example, RoSPA’s Level 3 award in Manual Handling Trainers. (Completing a train-the-trainer qualification will not be enough on its own.)
Experience
1. Experience of working with older people living in a care setting
2. Experience of working with people with dementia
3. Significant experience of manual handling practice and training others in manual handling
4. Experience of working within the U.K. Healthcare or social care system
5. Experience of teaching in clinical practice
�� What We Offer
· A meaningful role within a respected care charity
· The chance to make a tangible impact on the lives of older people
· Supportive working culture grounded in Jewish traditions and inclusive values
· Professional development and training opportunities
· 25 days annual leave plus bank holidays
· Access to staff wellbeing initiatives, including Perkbox
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
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Finance & Resources Director £108,000.00 per annum + benefits which include generous annual leave entitlement of 30 days, pension scheme, life assurance, private health care, cycle to work scheme, Employee Assistance Programme and more. Hybrid role, 35 hours per week. “We work to make the internet a safer place.” Never has a truer word been spoken of the Internet Watch Foundation. Our work is trusted globally by police, governments, and technology companies. And now you could be part of our team to help us in our mission. You’ll possess the right personal attributes to make a difference to the lives of sexually abused and exploited children around the world. Who we need Join our Executive Team and work closely with the Board at a truly pivotal moment. You will be responsible for safeguarding the organisation’s financial integrity, driving operational resilience and legal compliance. We’re shaping a bold new strategy – and we want you to help lead the way. We are seeking a highly experienced and strategic Finance & Resources Director to lead the financial and operational management of the Internet Watch Foundation (IWF) – a world-leading child protection organisation working to eliminate child sexual abuse imagery and exploitation online. As a member of the Executive Leadership Team, you will provide strategic leadership and assurance to the Chief Executive and Board of Trustees. You will help shape organisational strategy, business planning, and impact measurement, ensuring strong financial management underpins our mission. Our office is based in Cambridge and you will lead a team of experts across finance, people, welfare, risk, governance, and legal. Your leadership will ensure the invisible excellence that drives impact at scale. We are looking for a senior financial leader with a strong track record in strategy development, system improvement, and wider organisational stewardship. CIMA, ACCA, or ACA qualification preferred, though substantial experience in senior financial leadership and strategic management will be considered. You will be commercially astute, people-centred, collaborative, and confident operating at both strategic and operational levels. Be part of something transformative. Be part of our team. About us The Internet Watch Foundation (IWF) is a not-for-profit organisation whose mission is to eliminate child sexual abuse imagery online. We work closely in partnership with the internet industry, law enforcement, and governments globally to detect, remove, and block illegal child sexual abuse material from the internet. For nearly 30 years, we have been the UKs frontline of defence against child sexual abuse images and videos online. We provide a secure and anonymous place for over 2.9 billion people around the world to report suspected child sexual abuse images and videos using our 54 global Reporting Portals. We assess every report we receive. Our highly trained analysts have investigated – with ‘eyes on’ – millions of reports from the public, police, tech companies and through their own proactive searching. With each report containing tens, hundreds or even thousands of individual images and videos depicting child sexual abuse, this equates to countless survivors saved from continued harm and a safer internet for all. If you feel passionately about joining our mission, learn more about the role, the application process, and download our comprehensive candidate pack, by visiting our website. Closing date for applications is Sunday 19 January 2026. The role may be required to view illegal child sexual abuse images. All applicants will be subject to enhanced DBS checks prior to confirmation of employment Please note: We do not accept enquiries or submissions from recruitment agencies. To Apply If you feel you are a suitable candidate and would like to work for The Internet Watch Foundation, please click apply to be redirected to our website to complete your application. |
Advert
Job Title: CoramBAAF Journal Production Editor - Maternity leave cover
Contract: Temporary, part-time - Around one year
Hours: 17.5 hours per week (2.5 days per week)
Salary: £17,500 per annum (£35,000 FTE)
Location: London
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the successor to BAAF (British Association for Adoption and Fostering). We are a membership organisation dedicated to improving outcomes for children and young people in care by supporting the agencies and professionals who work with them, primarily in the UK but also internationally. CoramBAAF is part of the Coram group, is accountable to its own Board of Directors, and operates independently to support and represent our members, champion best practice, and provide high quality and authoritative information through our services, publications and training events.
About the role
The Journal Production Editor is part of the Publications Team and is managed by the Publications Team Manager. The postholder is responsible for production of CoramBAAF’s quarterly journal, Adoption & Fostering, which is aimed at professionals and academics. The postholder works part-time, in close association with the Journal Editor in Chief. Maternity leave cover is required for this post for around one year.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 5th January 2026 23:59
Interview date: Week beginning 12th January 2026
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
International Finance Manager
Reports to: Finance Director
Contract: Part-time
Interview process: Will be in the New Year
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
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Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
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Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
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Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
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Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
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Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
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Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
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Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
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Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
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Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
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Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
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Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
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Review and verify partner documentation, including governance, financial statements, and risk assessments.
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Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
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Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
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Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
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Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
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Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
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Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
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Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
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Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
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Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
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Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
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Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
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Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
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Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
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Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
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Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
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Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
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Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
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Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
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Support external and internal audits, providing complete and accurate grant documentation.
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Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
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100% compliance with funder and grant reporting deadlines.
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100% of grants processed with complete due diligence and documentation.
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Zero unresolved financial discrepancies in grant records at month-end.
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All funder and hosted partner reporting delivered on time and to standard.
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Continuous improvement in efficiency and accuracy of grant management workflows.
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Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
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Internationally recognised finance qualification.
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Ideally use of Sage but not essential.
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Experience of the not for profit sector.
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Experience managing Grants advantageous.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Are you a creative marketer with a flair for digital campaigns and audience engagement?
Earth Trust is seeking a Marketing Officer to join our Communications and Marketing team and help amplify our mission during an exciting phase of growth.
About the role
As Earth Trust evolves into a key visitor destination in South Oxfordshire, you’ll play a key role in promoting our visitor hub, venue hire and events.
Working closely with a small, collaborative team, you’ll craft compelling content, manage multi-channel campaigns, and use data-driven insights to optimise performance.
This is a unique opportunity to use creativity with digital channel management and connect people with nature while supporting commercial growth.
What you’ll do
- Plan and deliver marketing campaigns for venue hire, events, and our new paid-for adventure play.
- Create engaging content for social media, email, and web.
- Manage digital channels (MailChimp, WordPress) and optimise SEO.
- Analyse campaign performance and manage budgets.
- Collaborate across teams to deliver impactful projects.
What we’re looking for
- Minimum 2 years’ experience in marketing or communications
- Strong copywriting and content creation skills
- Proficiency in digital tools (MailChimp, WordPress, Canva)
- Experience with paid media, SEO, and analytics
- Organised, creative, and passionate about connecting people with nature
Desirable: Charity sector experience, venue marketing knowledge and familiarity with Google Ads Grants.
This role is 21 hours per week, typically worked over three days, of which two are in our offices by the Wittenham Clumps - Little Wittenham, between Abingdon, Didcot and Wallingford.
We’re seeking a community-builder to grow our water-testing and river stewardship community across the River Wey catchment and beyond and lead communications for the region and the wider Water Rangers community.
This hosted role at Zero Carbon Guildford (ZCG) supports the River Wey catchment community co-created by Water Rangers, River Wey Trust, and ZCG.
Project overview and objectives
Since 2021, Water Rangers, River Wey Trust and ZERO Carbon Guildford have built a thriving community-led programme across the River Wey catchment. We’re now looking for a special person to better support our volunteer-run river stewardship, to deepen community engagement and coordinate actions that support healthier rivers and their ecosystems.
About the role
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Contract: 12-month fixed term, potential to extend
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Hours: 4–5 days/week (0.8–1.0 FTE); includes planned evening/weekend work for events/training. Willing to consider 3 days/week for the right candidate.
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Salary: £31,553 FTE (can be pro-rated)
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Location: ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG (some WFH possible). Travel across the entire River Wey catchment (e.g. Guildford, Liphook, Godalming, Alton, Woking and Weybridge).
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Reporting: Employed by Zero Carbon Guildford, Supervised by Water Rangers with support from River Wey Trust
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Start date: As soon as possible
Role purpose and responsibilities
This is a new role, created with the aim of strengthening and growing the successful river stewardship and water testing in the River Wey catchment.
Responsibilities:
Lead community building & volunteer enablement
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Recruit, onboard and train volunteers; supervise interns and support educators/community leaders.
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Deliver and support the delivery of volunteer-run education sessions, Community Lab activities, community pop-ups, and monthly monitoring.
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Create resources, project work plans and training assets; run training workshops; shadow/coach volunteers; manage rotas and recognition.
Lead communications
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Plan and deliver communications for river stewardship activities, water monitoring tools, and community events across social, web, newsletters, and press.
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Write compelling copy and create on-brand graphics, videos, posters, and slide decks.
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Tell impactful stories from the Wey and share across River Wey Trust, Water Rangers and ZCG channels.
Partnerships & recognition
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Act as a key contact across the Wey Landscape Partnership and align activities with shared priorities.
Build relationships with local businesses and organisations; develop outreach decks and simple sponsorship materials. -
Provide stewardship and basic impact reporting to sponsors.
Fundraising & reporting
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Support and lead fundraising efforts (grants, sponsorship, donor engagement).
Develop and improve sponsorship packages (Adopt-a-Testing-Site, kit/event sponsorship, employer volunteering). -
Track metrics (volunteers trained, sessions delivered, audiences reached, data logged, funds raised) and produce partner/funder updates.
Person Specification
We’re looking for someone with a combination of strengths in communications and community building and a willingness to learn. You should be self-motivated, organised, people-centred, and partnership-minded. Having a passion for the environmental and rivers is integral, but you don't need to be a water/river expert. You’ll need access to a vehicle for those events that can’t be reached on public transport (mileage will be reimbursed).
Essential skills & experience
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Communications: ability to write compelling copy and produce simple, on-brand visual materials.
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Community building: experience enabling volunteers, educators, or community groups.
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Training/facilitation: confident delivering workshops, onboarding sessions, or group activities.
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Programme coordination: experience delivering community, charity, education, or engagement projects.
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Organisational skills: able to plan, prioritise and manage multiple strands of work independently.
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Relationship building: comfortawble working with partners, local groups, or businesses.
Desirable skills & experience
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Previous experience in the charity sector.
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Fundraising or sponsorship experience (grant writing, donor engagement, or reporting).
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Experience managing budgets, project resources, and impact reporting.
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Experience in community science, citizen science, water science, biodiversity or environmental engagement.
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Digital/content skills: Canva/Adobe, Google Workspace, WordPress, Mailchimp, basic video editing.
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Experience running social media campaigns.
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Understanding of safeguarding/DBS considerations.
What success looks like (first 6–12 months)
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Growing reach and local visibility with strong, place-based stories.
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Monthly monitoring and regular schools/community engagements where volunteers can take help take the lead.
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£10k secured via grants and/or sponsorship (e.g. testing sites sponsored or grant secured, with support of supporting organisation mentorship).
Benefits
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Travel expenses for work beyond your normal place of work.
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Expenses for work-related communications.
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Pension contribution.
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Annual leave: 25 days plus bank holidays (pro rata for part-time employees).
Inclusive Recruitment Statement
At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self. We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status.
Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.
Privacy
We respect your privacy and are committed to protecting your personal data. Any information you provide during the recruitment process will be handled securely, used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.
How to apply
Please include a cover letter with your CV.
Interviews: week commencing 12th January 2026 (evening/weekend slots may be offered).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EFAM
For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco’s most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.
Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.
The Role
The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity’s financial and operational systems are well managed, compliant and effective.
This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.
You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.
Key Responsibilities
Finance and Reporting
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Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.
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Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.
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Prepare and submit Gift Aid claims to HMRC.
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Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.
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Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.
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Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.
Operations and Administration
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Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.
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Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.
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Coordinate logistics for meetings, events, and annual project visits in Morocco.
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Support the Managing Director with scheduling, documentation, and general administrative follow-up.
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Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.
Donor and Partner Relations
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Act as a first point of contact for donors, supporter schools, hotels and individuals.
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Process and acknowledge donations, issue receipts and maintain accurate donor records.
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Proactively follow up with existing and potential supporters, helping to build and maintain relationships.
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Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.
Governance and Oversight
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Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.
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Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.
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Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.
Person Specification
Essential
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Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.
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Excellent organisational skills and attention to detail.
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Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.
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Strong written and verbal communication skills.
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Able to work independently and take initiative, with good judgement about when to seek input.
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Comfortable managing multiple priorities and adapting to a varied workload.
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Interest in education, international development or girls’ empowerment.
Organisation: Education For All Morocco (EFA Morocco)
Responsible to: Managing Director
Location: Remote (with annual project visit to Morocco)
Hours: 24 to 40 hours per week negiotable
Salary: £25,000 – £29,000 per annum (pro rata)
Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)
We want to give girls from rural Morocco the chance of a secondary Education because we believe that everyone has the right to an education.
The client requests no contact from agencies or media sales.
Youth Group Development Officer (Regional)
Reference: NOV20257620
Location: Homebased, Flexible within Northern England (Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.
What's the role about?
- Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
- Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
- Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
- Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
- Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
- Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
- Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
- Lead, manage and support a team of country expert volunteers to assist with some or all the above.
This role will work alongside the Youth Group Development Officer, South England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.
This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.
Essential skills, knowledge and experience:
- Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
- Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
- Understanding and experience of volunteering through working with volunteers in a management capacity.
- Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
- Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
- Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
- Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
- Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.
Additional Information
This is a Permanent Part-Time role for 26.25 hours per week.
This role is home-based covering - Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire.
Closing date: 23:59, Friday 2nd January 2026
We are looking to conduct interviews for this position on Monday 12th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at the National Contact Centre, Cardiff.
As a Team Leader you will:
- Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
- Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
- Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
- Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Participation in the on-call rota is a requirement of the role, and will be discussed at interview.
You will need: -
- Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- Experience of providing Safeguarding Advice to a team
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



