Programme management specialist jobs in Birmingham

About the Department

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.

About the role
We are seeking a Programme Officer who will support the Church of England Education Office's Professional Learning Team. The role is part of a wider team of Programme Officers who support a variety of functions across both the NPQ suite and the Flourishing programmes. Programme Officers work across different portfolios, supporting delivery through directly contracted Delivery Partners and via our National Programme delivered by the Education Office.

Working collaboratively, Programme Officers take on different areas of responsibility to ensure the consistent delivery of high-quality programmes across the country. This role offers the opportunity to develop project management and programme delivery skills in a holistic and supportive environment.

Internal-facing Support

• Maintain the integrity of data within Salesforce and other systems. Trouble-shoot errors when seen.
• Support the effective programme management, launch and delivery of NPQs and Flourishing programmes.
• Lead on administrative tasks relating to the delivery of the programmes, including participant recruitment, onboarding and ongoing participant management (e.g. processing withdrawals and deferrals, supporting participant assessments).
• Provide event administration support, including scheduling, online meeting setup, and updating learning platforms (e.g. Blackboard).
• Assist with the preparation of reports on recruitment, engagement, and quality assurance.
• Provide administrative support across delivery functions, including inbox management, form creation, and reporting.
• Support continuous improvement by collecting and organising feedback from participants, facilitators, and partners to inform programme development and enhance delivery.
• Be prepared to work flexibly across the team, supporting different areas of programme delivery as needed to respond to changing priorities and ensure smooth operation.

External-facing Support

• Provide high-quality, courteous and caring first-line support for participant and partner queries via shared inboxes.
• Support the Learning Technology team with online event administration and technical support.
• Assist applicants and sponsors with the application process and IT-related queries.
• Use data systems, to identify and support Delivery Partners who have participants who are at risk of falling behind, in order for them to take swift action to ensure support is put in place and their participants are able to catch up in a timely manner.
• Support the onboarding and coordination of Coaches and Facilitators across all programmes.
• Act as the first point of contact in online sessions, supporting facilitators to use key features of Zoom and Teams (e.g. breakout rooms) and answer queries from participants, coaches and facilitators.
• Maintain accurate records of contractual milestones and deliverables for external partners.
• Liaise with Delivery Partners to ensure timely and accurate completion of administrative tasks and meeting of their contractual milestones.

Essential

Knowledge/Experience:

• Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
• Experience working in a pressured environment, meeting milestones and key deliverables
• Experience of working collaboratively as part of a team
• Experience in compiling data, extracting and analysing information

Skills and Abilities:

• Excellent customer service skills and ability to manage stakeholder queries.
• Proactive and able to work independently to suggest and implement solutions.
• Strong attention to detail and a sense of ownership.
• Proven communication skills, both written and verbal.
• Excellent organisational skills.
• High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Desirable

• Experience in finance administration and reporting.
• analytical and data-handling skills.
• Experience using survey tools (e.g. Form Assembly).
• Familiarity with Learning Management Systems (e.g. Blackboard) and CRM systems (e.g. Salesforce)
• Experience supporting professional learning or education programmes.

Circumstances

Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc. It is anticipated that there will be approximately 12 travel days per year, although this will vary.

Closing date for applications is 08 March at 23:55 pm

For an informal conversation about the role, please contact

We have no fixed days of the week for the part-time element of this role and can discuss this further during the interview process.

About the Department

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.

About the Role
As Programme Lead for Flourishing ECTs, you will oversee the successful delivery of the Flourishing ECTE programme: a professional learning offer we have developed at the Church of England in partnership with UCL.

You will ensure these programmes are delivered with excellence across a wide network of regional partners, supporting facilitators to create high-impact learning experiences for school leaders and teachers. Your role will involve coordinating delivery partners, refining programme content based on feedback and research, and ensuring that participants are well-supported throughout their learning journey.

You will play a key role in shaping the future of these programmes, driving continuous improvement and championing a vision of leadership and teaching that enables adults in education to flourish.

We are open to full-time, or part-time applications for this role. Please indicate your interest within your application. For an informal conversation about the role, please contact

Professional Responsibilities

• Lead the design and delivery of the Flourishing ECTEs programme, delivered in partnership with University College London (UCL).
• Ensure 'Flourishing Content' is continually improving and evolving, establishing a truly unique ECTE offer.
• Equip, train, and support facilitators to deliver programme content effectively, ensuring that training is tailored to the specific context and needs of the ECT phase across regional cohorts.
• Deliver elements of programme content in both large-scale virtual settings and smaller regional groups (virtually or face-to-face).
• Ensure effective curriculum delivery and knowledge application in early career teaching contexts, aligned with UCL's curriculum framework and standards.
• Collaborate with other Programme Leads to ensure coherence and consistency across programmes and to share best practice.
• Use leadership credibility to contribute to programme visibility and engagement, including sharing expertise through blogs, videos, and speaking at external events.
  Staff Management and Collaboration.
• Work closely with UCL and a wide network of delivery partners to ensure effective programme implementation and regional coordination.
• Lead the setup and onboarding of new Delivery Partners, ensuring they are well-prepared and supported to deliver the programme in line with UCL's expectations.
• Collaborate with other Programme Leads and the wider Professional Learning Team to deliver high-quality learning experiences for participants.
• Line manage members of the programme team, providing supervision, guidance, and support to ensure effective delivery and professional development.

Quality and Standards

• Implement robust quality assurance processes across all stages of programme delivery, responding to feedback and driving continuous improvement.
• Monitor key performance indicators (KPIs) such as attendance, engagement, and completion, working with UCL and Delivery Partners to ensure targets are met.
• Ensure participants are well prepared for assessment, supporting consistently high success rates.
• Regularly review feedback and address areas for improvement through curriculum design and facilitator development.

Communication and Engagement

• Ensure excellent communication with UCL, Delivery Partners, and participants, including oversight of inbox management and timely responses to queries.
• Coordinate external communications and logistics for events, briefings, and programme updates, ensuring a high-quality experience for all stakeholders.

Research and Development

• Engage with governance and research groups, including UCL, to ensure programme content is underpinned by current evidence and responsive to emerging themes.
• Work with school leaders and sector experts to bring evidence-led leadership development to life within the ECT phase of the programme.

Essential

Knowledge and Experience:

• Successful senior leadership experience within the education sector.
• Proven impact in designing and delivering professional development, particularly in relation to NPQs, ECTE or the Church of England's Flourishing programmes.
• Experience of leading teams of facilitators and/or coaches in a professional learning context.
• Strong understanding of the NPQ/ECF frameworks and their research base.
• Secure understanding of the Church of England Vision for Education and its application in schools.
• Experience in evaluating the impact of professional learning programmes using qualitative and quantitative data.

Skills and Abilities:

• Ability to design and deliver research-informed teacher development programmes.
• Excellent facilitation and presentation skills, both in-person and online, with large and small groups.
• Strong written and verbal communication skills, including the ability to engage a wide range of stakeholders.
• Confident in managing complex projects and ensuring high-quality delivery across multiple partners.
• Ability to oversee and assure the quality of facilitation across a distributed delivery network.

Personal Attributes:

• Creative, reflective, and responsive to feedback.
• Committed to excellence and consistency in programme delivery.
• Organised and systematic, with a track record of successful project implementation.
• Collaborative and values-driven, with a commitment to inclusive leadership development.

Education:

• Qualified Teacher Status (QTS).

Desirable

Education:

• Postgraduate qualification in a relevant field.
• Specialist qualifications in educational leadership and/or coaching.

Skills and Abilities:

• Experience in designing and delivering blended or online learning using digital platforms.
• Coaching skills and/or experience of delivering coaching training.

Knowledge and Experience:

• Experience of embedding the Church of England Vision for Education in a school or system leadership context.
• Experience in managing regional or national projects with multiple stakeholders.
• Recent and varied experience of leadership coaching in school or system settings.
• Familiarity with national professional development frameworks and their application across different phases and contexts.

Circumstances

• Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
• It is anticipated that there will be approximately 12 travel days per year, although this will vary.
• In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)

Closing date for applications is 08 March at 23:55 pm

About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.

About the role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.

For an information conversation about the role, please contact

Closing date for applications is 8 March at 11:55 pm.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. Since then, they’ve appointed ambitious, driven fundraising leaders and are now are seeking a Head of Partnerships to shape the  strategic direction of corporate and community fundraising and play a key role on the fundraising

With a newly formed integrated team and an upcoming £5m appeal, Acorns is seeking a senior leader to review, refine and scale its approach to corporate and community income.

The Head of Partnerships is a senior leadership role responsible that will lead a newly integrated Partnerships Team covering corporate new business, corporate account management and community fundraising, ensuring clear tiering, structured pipeline progression and robust income performance.

Reporting to the Associate Director of Fundraising, you will hold full responsibility for corporate and community income targets, budgets, forecasting and return on investment. You will also act as the Partnerships lead for the fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.

As Head of Partnerships, you will:

• Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
• Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
• Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
• Establish a clear tiering framework, ensuring smooth progression from new business into account management and appropriate movement from community into corporate relationships
• Support the development of corporate executives into major donor relationships where appropriate
• Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnerships
• Lead high-value pitches and negotiations, positioning Acorns credibly within the ESG and CSR landscape
• Increase C-Suite engagement and develop the Business Ambassador strategy
• Oversee structured account management, ensuring robust account plans, relationship mapping and retention strategy
• Develop scalable fundraising products for schools, universities, faith groups, clubs and smaller businesses
• Lead clearer prioritisation and KPIs across the regional community team
• Manage volunteer ambassador programmes and lead the strategy for golf days and key sporting initiatives
• Personally manage a small portfolio and own an income target
• Line manage senior corporate and community leaders and contribute as an active member of the Fundraising Senior Leadership Team

Essential skills and experience:

• Strong corporate fundraising background within a charity setting
• Proven track record of securing six-figure corporate gifts
• Experience managing and motivating teams to deliver robust income targets
• Experience designing strategies, annual plans and budgets and adapting them as required
• Strong knowledge of the corporate landscape, regionally and ideally nationally
• Confidence leading high-value pitches, negotiations and senior stakeholder engagement
• Experience of forecasting, reporting and managing income performance
• Strong working knowledge of CRM systems and fundraising compliance

Desirable:

• Experience across both local and national corporate partnerships
• Exposure to community fundraising or engagement programmes
• Experience working on appeal boards or high-value campaign activity

Employee benefits include: 

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall). 

Team:  Brand & Marketing 

Location: Homebased with occasional travel

Work pattern: 32 hours per week, Monday to Friday 

Salary: Up to £32,060.01 per annum (Pro rata of £35,065.63) 

Contract: Fixed term contract until 31st December 2026 

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our National Email Marketing Officer: 

• The National Email Marketing Officer at Cats Protection will work within an enthusiastic and friendly team to deliver the charity’s email programme. The role includes full responsibility for managing the Cats Protection email platform (currently DotDigital), overseeing campaigns from planning and creation through to delivery and evaluation. 

• As a key member of the team, the Officer will help maximise engagement with new and existing supporters and contribute to sustainable income growth by producing informative and compelling email communications aligned with Cats Protection’s strategic objectives. 

About the Brand & Marketing team:

• Cats Protection’s Brand and Marketing team, based in the Marketing and Income Generation Directorate, looks after email marketing, Brand, Design, Editorial, Campaigns, Digital Marketing, Celebrity & Influencer relationships and Digital Fundraising.

• Small but busy, the Email Marketing team produces insightful email marketing campaigns for the charity. We work hard at building an engaged community of cat lovers online so that we can promote better feline welfare, raise funds and create a better world for cats. You’ll be creating, approving and advising on email content and will also get involved in national campaigns, vital infrastructure workstreams and more, all while working closely with teams from across the organisation. 

What we are looking for in our National Email Marketing Officer:

• Proven experience of digital marketing, ideally working with external agencies within the third sector 

• Specialist knowledge of email marketing, including automation 

• Proven track record of achieving digital marketing growth against agreed targets 

• An understanding of the principles of Data Protection 

• Broad-based fundraising experience 

• Experience of implementing supporter segmentation processes for email marketing purposes 

• Experience of working with the DotDigital email platform 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service. 

• Salary Finance, which empowers you to take control of your financial wellbeing. 

• and much more, which you can learn about  

Interested? Here’s how to apply: 

Application closing date: Sunday 8th March 2026 

Virtual interview date:  Wednesday 18th March

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.

Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.

As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.

We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.

To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:

1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?

2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.

3. How you would handle a disengaged venture leader while managing competing programme priorities.

Please read the Job Description for full details or to arrange an informal chat with the team. Please note the applicant should be UK based, as the role will require travel to London.

Digital Change Manager 

• Reporting to: Digital Transformation Lead 

• Employment Status: permanent 28 hrs/week (flexible) 

• Location: Home based 

• Level: Managerial (Band 6) 

• Salary: £32,859 fte per annum plus excellent pension & benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development. 

You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects. 

We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by: 

1. Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
2. Developing the next generation of digitally accessible services 
3. Extending our in-house digital capability to support continuous delivery. 

Key accountabilities: 

• Support the Digital Transformation Lead to implement the charity’s digital strategy.

• Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.

• Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

• embed digital first principles and best practice. 

• Train, coach and mentor colleagues to be effective users of our CRM and website. 

• Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work. 

• Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards. 

• Assist in maintaining our data security standards compliance, participating in quality assurance activities. 

• Work collaboratively with our external digital and IT partners. 

Essential Criteria 

• Significant experience of website and CRM implementation and data/content management. 

• Good general knowledge and experience of organisational IT systems, including cloud and M365 applications. 

• Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly. 

• Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders. 

• Experience of working in a digital project/change environment. 

• Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables 

Desirable criteria 

• Experience of working in an organisation which uses agile development methodologies. 

• A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance. 

This role will lead and deliver two projects, the Net Zero Carbon (NZC) Young Adult Voices Project, and the General Synod Young Voices project, across which it will engage with a wide variety of young people.

The Net Zero Carbon Young Adult Voices project recognises that action to tackle climate change, as part of the wider environmental crisis, is important for young people, and responds to the fact that the NZC programme is not currently strategically engaging with these groups.

This project will involve:
- gathering the voices of young adults (18-30) to enable them to influence the direction of the programme and the Church's wider Environment Programme, ensuring their voice is heard at all levels of the Programme, and informs decision-making.
- communicating what the NZC programme is doing, to raise awareness amongst young people of the CofE's commitment to being a NZC church with these audiences, and to enable pathways for them to become involved in decarbonisation and other environmental projects at the local level.
- work with diocesan colleagues to enable the voices of young people to exercise leadership influence on NZC at a Diocesan level, as appropriate.

Important to the success of this role will be engaging with departments and stakeholders across the Church of England, to ensure this work sits within the broader context of the priority to be a church which is younger and more diverse.
As this is a new project and a new role, the postholder will help to shape the role. The initial focus will be to develop a NZC Young Adult Voices Strategy and Plan for sign-off by the NZC Programme Board, and then to work through delivery of this. This will need to consider the theology, mission and action that will engage and connect with young people - particularly exploring how we root this work in the spirituality and theology that is relevant for a younger audience.

The General Synod Young Voices project follows two motions passed at General Synod (in July 2024 and February 2025) committing General Synod to listening and responding to the voices of children, young people and young adults in every subsequent session. This project involves gathering the voices through schools, churches and Dioceses and enabling children and young people to speak and present each session at General Synod. In addition, it involves working with a group of young adults drawn from every diocese to run a programme of faith and leadership development that enables them to speak into General Synod at a national level, and exercise leadership influence at a Diocesan level as appropriate.

This is a fixed-term role until December 2028, with potential to extend, dependent on 29-31 Triennium Funding.

A fantastic international children’s charity is seeking an experienced Risk and Compliance Manager to lead on organisational risk management and regulatory compliance.

Salary: £40,000 per annum
Location: Remote (occasional UK travel required)

You will ensure the organisation operates with transparency, accountability and integrity, providing assurance to senior leadership, trustees and donors that regulatory, ethical and donor requirements are met.

Key Responsibilities:

• Maintain and develop the organisational risk register.
• Lead internal compliance reviews and donor compliance checks.
• Ensure compliance with safeguarding, GDPR, anti-fraud, anti-bribery, sanctions and charity law.
• Oversee due diligence for partners, suppliers and contractors.
• Deliver compliance and ethics training for staff.
• Provide compliance input into programme design, proposals and reporting.
• Prepare regular risk and compliance reports for senior leadership and trustees.
• Support governance processes and statutory reporting.

About You:

• At least 3 years’ experience in compliance, risk management or audit within the charity/NGO sector.
• Strong knowledge of UK charity regulation and donor compliance.
• Experience with risk registers, due diligence and compliance reviews.
• Confident reporting to senior management and/or trustees.
• Excellent communication and analytical skills.
• High integrity, culturally aware and proactive in identifying risk.

Desirable:

• Compliance or risk qualification (e.g. ICA, IRM).

This role offers the opportunity to play a key part in strengthening governance and accountability within a mission-driven organisation.

For more information, please send your CV to

Please note: Only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. Following a period of investment and structural change within Fundraising, Acorns is now seeking a Head of Donor Experience to shape and lead a centralised, donor-first function that underpins sustainable income growth.

With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end supporter experience.

The Head of Donor Experience is a senior leadership role responsible for leading a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance, ensuring consistent, high-quality experiences across all income streams.

Reporting to the Associate Director of Fundraising, you will play an active role on the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working. You will be responsible for embedding a donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.

As Head of Donor Experience, you will:

• Lead and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
• Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
• Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
• Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
• Lead insight generation and segmentation strategy to inform fundraising performance and income growth
• Drive innovation in digital stewardship, journey design and platform usage
• Establish and maintain a centralised compliance framework across fundraising activity
• Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
• Champion a data-driven, donor-centric culture across the Fundraising Directorate
• Line manage senior managers across Donor Experience, Data & Insight and Digital Fundraising, contributing as an active member of the Fundraising Senior Leadership Team

Essential skills and experience:

• Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
• Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
• Experience managing and motivating teams to deliver operational excellence and performance improvement
• Experience designing and implementing strategy, annual plans and process improvements
• Strong working knowledge of CRM systems, data governance and supporter database management
• Confidence influencing senior internal stakeholders and driving cross-team collaboration
• Experience of reporting, performance analysis and using insight to inform decision-making
• Strong understanding of fundraising compliance, including GDPR and sector regulation

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

The Katie Piper Foundation is a small, national charity founded in 2009 by Katie Piper, a burns survivor. We exist to provide rehabilitation to survivors of life-altering burns and traumatic scarring.

This is a new and varied role where you will be responsible for the development of our supporter-led fundraising and challenge events portfolio, be involved in event management and administration and provide exceptional stewardship to maximise fundraising from supporters and donors. You will be part of a small but talented team full of passion for fundraising and this life-transforming cause.

This is a home based part time role. We welcome fexible working and will work with you to find a working pattern which suits us all. 

Working closely with the Corporate and Partnerships Manager and Communications and Storytelling Manager, you’ll amplify our reach, ensuring we can continue delivering life-changing rehabilitation services.

As our Fundraising Manager, you will take the reins in shaping and executing an ambitious annual fundraising plan. Your mission? To grow supporter-led fundraising income by spotting opportunities and championing third-party events that inspire our supporters. You’ll also craft an engaging, inclusive community fundraising plan, building a thriving network of supporters and empowering survivors to get involved, and support our events programme, including our annual carol concert.

But that’s not all. You’ll play a key role in driving diverse income-generating initiatives, ensuring the charity remains strong and sustainable. Your work will directly fuel our ability to offer vital therapy and rehabilitation, creating real, lasting change in the lives of survivors.

Find out more in the job pack and feel free to get in touch for an informal chat

We have a newly created opportunity for a Head of Northern Ireland and Republic of Ireland to join us at RBL to promote, advocate and champion for our vital work and connections across NI&ROI.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Northern Ireland and Republic of Ireland, where you will be RBL’s key representative and point of contact in NI&ROI, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across NI&ROI and will see you as RBL’s spokesperson providing a public face for the charity, attending events (eg Islandbridge) and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative, to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of NI&ROI to RBL
- Liaising regularly with the NI&ROI Governments, elected representatives, the Veterans Commissioner for Northern Ireland, military bases, Reserve and Cadet Force Associations and charity partners
- Maintaining a good knowledge of all RBL activity in NI&ROI, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of NI&ROI and play a significant leadership role in the development and delivery of an organisation wide NI&ROI plan.
- Provide leadership and guidance on NI&ROI matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in NI&ROI, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across NI&ROI. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.

About the opportunity

As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.

This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.

Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.

This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.

About you:

You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.

You'll have:

• Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
• Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
• Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
• Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
• Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
• Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
• Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
• Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.

What you'll focus on:

• Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
• Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
• Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
• Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
• Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
• Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
• Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
• Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.

Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?

Rolling applications

We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

We're looking for a motivated and proactive Training Account Manager to join the Business Development and Fundraising team working from home, 37.5 hours a week.

Can you build strong client relationships? Are you confident generating new business while delivering excellent customer service? Do you want a role where your commercial skills directly support a charity's mission?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As our Training Account Manager, you'll play a key role in driving income and expanding our commercial training portfolio. You will:

• Develop and manage relationships with new and existing clients across England and Wales
• Proactively identify and secure new business opportunities
• Promote our specialist training that enhances outcomes for victims and improves professional practice
• Deliver high-quality customer service from initial enquiry through to post-delivery follow-up
• Manage a busy pipeline, prioritising leads and meeting income targets
• Work collaboratively with internal teams to ensure smooth delivery and exceptional client experiences.

This role requires confidence, adaptability and a strong balance of sales focus and client care. You'll be comfortable working independently, managing competing deadlines and keeping a clear focus on results that directly benefit victims and the wider organisation.

The role is home-based with some national travel.

Please see the attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.