Programme management specialist jobs
Peatland Restoration Project Officer
Reference: SEP20250388
Location: RSPB Forsinard Flows, KW13
Contract: Fixed-term contract until 31st March 2028
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,957.00 Per Annum
Benefits: Holiday, Pension, Life Assurance
Job Description:
We are looking for a highly organised and motivated individual to deliver peatland restoration projects at RSPB Forsinard Flows Nature Reserve. Our work programme consists of delivering both future open hill and forest-to-bog peatland restoration projects, as well as assuring that we meet our monitoring and maintenance commitments of previous Peatland Action and Peatland Code projects.
Based at the RSPB Forsinard Flows Field Centre, you will plan and deliver, peatland restoration projects, helping the Project Manager and Forsinard peatland restoration team, achieve the outputs and objectives of the wider RSPB Scotland Peatland Programme.
The successful candidate will be someone who can adapt to a complex work programme, thrive with a mix of desk and field-based activities, and who will relish the challenge of delivering truly landscape scale habitat restoration.
Essentials skills, knowledge & experience:
- Qualification in a relevant subject or ability to show equivalent work experience.
- Knowledge of peatland habitat and function sufficient to enable identification of suitable restoration/management techniques.
- Proven time management and organisational skills, with the ability to work to deadlines and adapt to changing circumstances.
- Ability to work effectively as a team player both internally and externally.
- Excellent written and verbal communication skills to be able to justify and report on peatland restoration projects.
- High level of IT skills for project and data management, including mapping software e.g., ArcGIS.
- Experience of health and safety compliance.
- A full, manual driving licence that is valid in the UK is required due to the remote nature of the sites (4x4 training will be provided).
- A drive to work outdoors in a remote and challenging environment.
Desirable skills, knowledge & experience:
- Knowledge of delivering peatland restoration projects and restoration toolkits.
- Knowledge of funding mechanisms for peatland restoration.
- Specialist conservation knowledge and experience in upland conservation.
- Experience of contractor management, including quality checking of works, and assuring Health & Safety and regulatory compliance.
- Experience of managing volunteers/work parties and setting clear work priorities.
Closing date: 23:59, Wednesday, 1st October 2025
We are looking to conduct interviews for this position in person on Monday 27th October 2025 at the Forsinard Flows Field Centre.
To Apply and for more information:
If you would like to find out more about this position and to apply, please click the button to be directed to our website.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
In order to apply you will be required to upload a CV and complete an application form. In the cover letter section of the application form please explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Team Leader - Dedicated services to join the New Era team in Staffordshire, working 37.5 hours a week. This role involved travel between Stoke-on Trent and Staffordshire
Do you want to make a difference every day?
Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
Please see attached Job Description and Person Specification for further details.
This role is based across both our Stoke and Stafford offices - Travel Pan Staffordshire and between the two offices will be required for the role. Hybrid working can be applied for following completion of your 6 months' Probation period.
As a Dedicated Services Manager you will be:
- Managing dedicated caseworkers including Independent Domestic Violence Advocates (IDVA), Domestic Abuse Practitioners (DAP's) and Children and Young Persons case workers who are part of the New Era Safe Accommodation Team. The Safe Accommodation team offer a dedicated and priority service to anyone affected by domestic abuse and under the safe accommodation remit.
- Supporting your team with allocation of cases, risk assessments and completing regular case reviews.
- Leading on partnership development with referral sources including regular contact with local refuges and other safe accommodation partners
- Assisting with performance management and insights into the service
You will need:
- Good understanding of domestic abuse
- Good organisational skills
- Managerial experience
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Beacon to drive projects that place patients at the heart of translational research, shaping progress and improving outcomes with and for rare disease communities.
OVERVIEW OF THE ROLE
Beacon, now in its second decade of operation, has experienced substantial growth over the last three years, including an organisational rebrand and expansion into international projects. We are now recruiting a Senior Patient and Scientific Engagement Officer to play a central role in delivering ambitious projects that put patients at the heart of translational research.
This role sits at the crossroads of patient involvement and scientific communication, building meaningful collaborations between patients, researchers, and other stakeholders. You’ll provide essential operational support and subject expertise to ensure projects run smoothly and reflect the real-world needs of the rare disease community.
You will contribute primarily to two of Beacon’s major collaborative initiatives: REMEDi4ALL, a European-wide drug repurposing platform with over 25 partner organisations, and the LifeArc Translational Research Centres for Rare Disease (LifeArc TrC4RD), a UK-wide partnership. In this role, you will work directly and regularly with partners across these consortia, encompassing patient group leaders, patient representatives, academic researchers, clinical trialists, and beyond. You will act as a vital interface between patients and researchers in both projects, coordinating activities, facilitating collaboration, and embedding patient perspectives throughout the work. While these will be your main focus, you will also support other initiatives across the charity, particularly those aimed at advancing scientific understanding of rare diseases and strengthening patient involvement in research.
This is a varied position offering the chance to apply and further develop your expertise across areas such as patient and public involvement, scientific content development, training, and stakeholder engagement. We are looking for someone with a strong grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple partner organisations. This role offers a unique opportunity to make a tangible contribution to advancing rare disease research and ensuring patients’ voices drive progress across the UK and Europe.
See our full job description for more information on REMEDi4ALL and The LifeArc TrC4RD
MAIN DUTIES AND RESPONSIBILITIES
Your main responsibilities will span aspects of project delivery, stakeholder engagement, and patient-centred scientific support. In this role, you will:
- Support the delivery of Beacon’s work within REMEDi4ALL and the LifeArc TrC4RD, collaborating directly with partners across these consortia to coordinate activities and ensure timely delivery of shared goals.
- Assist in the preparation of project materials, reports, and updates for consortium meetings and communications.
- Write, review, and refine accessible, patient-facing materials that explain complex scientific concepts and research projects clearly.
- Help design and deliver patient engagement strategies for major collaborative projects, ensuring patient perspectives are embedded throughout.
- Support and liaise with REMEDi4ALL Patient Champions and the LifeArc Patient Engagement Group, including coordinating mentorship, facilitating input into project teams, and managing communications.
- Build and maintain strong working relationships with patient advocates, researchers, funders, and partner organisations, ensuring clear communication and effective collaboration.
- Contribute to the planning and delivery of multi-stakeholder meetings, workshops, and webinars that bring together patients, researchers, and other partners to discuss research priorities and approaches.
- Support the creation and delivery of training materials, sessions, and talks for patient groups, researchers, and other stakeholders on topics such as patient and public involvement (PPIE) and rare disease research.
- Participate in project discussions to understand current patient engagement and provide input or signposting to improve engagement and support.
- Represent Beacon and its work at consortium meetings, external conferences, and events – both as a delegate and, where appropriate, as a speaker.
- Support other Beacon-led projects as required, particularly those focused on advancing patient knowledge, engagement, and scientific understanding.
- Provide hands-on support for the on-the-day delivery of Beacon events, training programmes, and other charity activities.
PERSON SPECIFICATION
This is a mid-to-senior level role. Candidates should have professional experience in scientific engagement, patient involvement, or research coordination, and be ready to contribute confidently to collaborative consortium projects with external partners.
We are looking for someone with a strong commitment to patient-centric approaches, who is willing to advocate for patients’ perspectives and priorities, while also navigating the need for compromise and collaboration across multiple organisations.
Essential
- Relevant professional experience (e.g., life sciences, medical communication, translational research, or patient engagement), ideally accompanied by a scientific qualification.
- Experience in patient and public involvement or patient engagement within research, ideally in health contexts.
- Strong understanding of scientific processes, translational research, or clinical research, with the ability to communicate complex concepts clearly to non-specialist audiences.
- Ability to work effectively within multi-partner or consortium projects, collaborating with external organisations.
- Confidence in liaising with a wide range of stakeholders, including patients, researchers, funders, and partner organisations.
- Experience developing accessible, patient-centred materials, training, or communications.
- Excellent organisational skills, with the ability to manage multiple tasks and deadlines while maintaining attention to detail.
- Strong interpersonal skills and confidence in building relationships across diverse groups.
- Ability to work independently and proactively, while contributing effectively as part of a team.
- Commitment to patient-centred research and improving outcomes for the rare disease community.
- Flexibility to travel for in-person meetings, workshops, and events within the UK and internationally multiple times a year.
Desirable
- Experience supporting or delivering training sessions, workshops, or webinars for patient or professional audiences.
- Familiarity with drug repurposing, translational research, or rare disease research environments.
- Experience managing or contributing to multi-stakeholder research projects.
- Experience working or volunteering in the charity or not-for-profit sector.
- An understanding of rare diseases, health charities, or small-organisation dynamics
WORKING AT BEACON
Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills, and shape their career path.
We offer flexible working practices to help our staff balance their personal and professional lives, including hybrid working (50% split between home and office working) and flexible hours. We also recognise the substantial benefits of in-person collaboration and communication for the organisation, team morale, and for individual staff development, and are committed to maintaining this as a core part of how we work.
After the initial in-person onboarding period, we’d like this role to be based in the office for around 2–3 days a week on average (though not necessarily every single week) to support effective teamwork, strong communication, and smooth daily operations.
BENEFITS
- 25 days holiday, plus bank holidays and Christmas to New Year closure
- Flexible working practices including hybrid working and flexitime
- Time off in lieu to support appropriate work/life balance
- 5% pension contribution
- Annual training budget to support personal and professional development
- A close knit and friendly small team environment
- Frequent opportunities to meet with beneficiaries and expand your professional network
- Employee Assistance Programme (EAP) including access to mental health support, 24/7 GP service, discounted gym membership, shopping savings and more
The client requests no contact from agencies or media sales.
Job purpose
To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key working relationships
Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.
Key Responsibilities
1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations
- Undertaking debt advice file reviews
- Identifying advisers’ soft skill and technical training needs
- Providing constructive feedback, and pastoral support, to advisers and their line managers
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
3. Ensure project compliance and quality requirements are achieved.
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
4. Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
Other:
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Person Specification
The successful candidate will demonstrate:
Essential Criteria:
1. Experience and Skills:
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- Have recent knowledge and experience of specialist debt casework
- Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
- Understanding of the issues involved in interviewing clients (all channels)
- Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
- Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
- Experience of the monitoring, managing and evaluation of projects and performance
- Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
- Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
- Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
- Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
- Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro
2. Communication and Interpersonal Skills:
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
3. Personal Attributes:
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
4. Commitment:
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Salary: £33,000 - £36,000
Contract: Permanent
Location: Home Based – Merseyside (with travel across the region)
Closing date: 24 September
Benefits: Health care cash plan, Blue Light Scheme discounts, wellbeing programmes, learning and development opportunities
We are thrilled to be working with a national health charity to recruit a passionate and driven Regional Fundraiser based in Merseyside.
This is a fantastic opportunity will see you build and nurture relationships with individuals, groups, and organisations to raise vital funds and awareness. You will also play a key role in recruiting new local volunteers and delivering exceptional stewardship to maximise income and supporter retention.
To be successful in the role of Regional Fundraiser you will need:
- Experience in relationship or community fundraising, or strong transferrable skills in relationship building
- A proven track record of achieving financial and non-financial targets
- Excellent relationship management skills
- To be self-motivated, collaborative, and passionate about the cause
If you would like to have an informal discussion, please get in touch quote reference 2709HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
We have an exciting opportunity for a Community Engagement & Training Officer to join the Engagement team covering Hampshire and the Isle of Wight.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based out of our Chandlers Ford office on a hybrid basis with the expectation of 60% of your working week from the office. The role will include regular travel across the Hampshire & Isle of Wight region. You will be required to work flexibly to attend events in evenings and weekends, time off in lieu will be given.
As a Community Engagement & Training Officer, you will play a vital role in strengthening Victim Support's presence and impact within the community. Your responsibilities will include:
- Developing Engaging Content: Creating compelling and inclusive social media content tailored to diverse audiences to raise awareness of Victim Support's services and initiatives. You will also be required to create posters, leaflets and other promotional material to help inform communities about the service.
- Event Coordination and Representation: Organising and representing Victim Support at community events such as Pride, 999 Days, and local fairs. You will engage directly with victims and witnesses of crime, offering immediate emotional and practical support.
- Delivering Presentations: Designing and delivering impactful presentations to criminal justice partners, including police and probation services, to promote collaboration and raise awareness of Victim Support's work.
- Community Relationship Building: Establishing and nurturing strong relationships with community leaders, local organisations, and stakeholders to enhance outreach and support networks.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Due to vetting requirements the successful candidate must have lived within the UK for three years.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Head of Children and Youth Ministry
Are you passionate about inspiring and equipping churches to engage with children and young people? Do you have the leadership, strategic vision, and experience to oversee the transformative and ambitious plans for children and youth ministry?
Position: Head of Children and Youth Ministry
Location: Oxford/Hybrid
Hours: Full-time
Salary: £61,491 - £66,222 per annum, dependant on experience
Contract: Permanent
Closing Date: 09:00 on 6th October 2025
Interview Date: 20th October 2025 in person at Church House Oxford
The Role
The Diocese of Oxford is seeking a dynamic and experienced Head of Children and Youth Ministry to lead and oversee the implementation of children and youth strategy across the diocese. This role is pivotal to our commitment to see a growing number of children and young people deeply rooted in Christ and living out their faith in the world in the whole of their lives.
As an integral part of the strategic leadership team of the Department of Mission and Ministry, you will motivate leaders across deaneries, parishes, and Church House to be both aspirational and practical in their development of thriving children and youth programmes. You will have management and operational responsibility for a dedicated of team children and youth work specialists and administrative support.
About You
We seek an experienced leader in children and youth ministry with a strong understanding of church structures. You should be a strategic ‘thought leader’ capable of inspiring and leading change. The ability to lead, and be accountable, for complex projects is essential. Excellent relational skills are needed to build trust and collaborate effectively across the whole diocese. Experience in team leadership, mentoring, and staff development is required. You will be a committed Christian with a passion for discipleship and church growth among young people.
There is a genuine occupational requirement that the appointee must be a communicant member of the Church of England or of a church in full communion with it, in accordance with schedule 9 of the Equality Act 2010.
Benefits and Rewards:
· 25 days holiday per annum, rising each year by one day to a maximum of 30 days
· In addition to the statutory UK public holidays, the Diocese offers three privilege days
· Hybrid working
· Free parking and subsidised on-site café
· Generous employer pension contribution of 12.5%, including 1% death in service benefit (5% Employee Contribution)
· Electric car and cycle to work salary sacrifice schemes
· Access to wellbeing support via Employee Assistance Programme
· Enhanced family-friendly policies and a generous sick pay provision
· Access to low-interest financial services from Churches Mutual Credit Union, including loans
· An attractive modern working environment
The successful candidate must have the right to live and work in the United Kingdom.
If you would like to learn more about this opportunity before submitting your application, please feel free to contact the Director of Mission & Ministry to discuss the role in further detail. Contact details are available once you start the process.
We want the organisation’s commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.
The Church of England is committed to the safeguarding, care and nurture of everyone within our church community. In the Diocese of Oxford we follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance "Working together" to ensure the welfare of children and young people is paramount. This post is subject to an enhanced plus barred lists DBS check.
You may have experience in other areas such as Children, Youth, Ministry, Children and Youth Ministry, Head of Children and Youth Ministry, Director of Children and Youth Ministry, Children and Youth Ministry Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.m
Nb: The provisional closing date for this role is 28th September 2025 at 11.59pm, however we may close this sooner depending on the number of applicants we receive. We therefore encourage you to apply as soon as possible to avoid missing out on this opportunity.
We are excited to announce that we are looking for a temporary Team Coordinator to cover a period of Maternity leave within the Mental Health Support Teams (MHSTs) to support the expansion of our offer to children and young people in North, East, and Central Bristol.
Mental Health Support Teams are part of a national strategy implemented by the government in 2018. In Bristol, North Somerset, and South Gloucestershire, the MHSTs are run as a partnership between OTR and NHS Child and Adolescent Mental Health Services (AWP CAMHS). This partnership makes our MHST unique, creative, and responsive to the needs of the diverse communities we work in.
Team Coordinators will assist MHST Team Managers and Clinical Leads in the operational management of Mental Health Support Teams by providing high quality support to staff members and supporting initiatives to develop our workforce.
Applicants will need relevant education in line with the requirements of the role, experience working with young people and the adults in their lives, and demonstrable management skills with the ability to lead a diverse team with a range of needs and skills.
To find out more about the role please download the Job Pack below or from our careers page
If you would like an informal chat about the role, please contact the email listed in our Job Pack
To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row has been supporting homeless and vulnerably housed people since 1860. We believe no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm reduction approach, meeting people where they are at, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is a chance to make a real difference — whether you bring experience from substance use services or transferable skills and a passion for supporting people.
About the role
- Provide outreach and in reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
- Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
- Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
- Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
- Promote harm reduction, recovery-focused approaches, and ensure that people are empowered in their choices.
- Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Help shape national debates on justice and champion the voice of magistrates.
We’re looking for a Policy and Research Officer to join the Magistrates’ Association and turn evidence into influence.
The MA is the only independent membership body for magistrates in England and Wales. With around 12,000 members, we speak truth to power, support our members, and advocate for a fairer and more effective justice system.
This is a varied, fast-paced role where no two days are the same. One day you might be writing a briefing for a parliamentary inquiry or drafting a consultation response; the next you could be analysing survey data, supporting one of our national policy committees, or working with colleagues to launch a new advocacy report in the media.
You’ll be joining a small, supportive team where your ideas can have real impact. Recent projects have tackled judicial diversity, recognition for magistrates, reform of the Single Justice Procedure, and access to justice for disabled magistrates. Your work will help shape the future of the magistracy — and through it, the wider justice system.
We’re looking for someone with strong research and analytical skills, excellent writing and communication, and the ability to grasp complex issues quickly. If you’re passionate about justice and want to see your work influence real-world change, this role is for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Finance Director to join our team of nearly 100 staff, ideally before the end of 2025.
This is a full-time, home-based, permanent position. You can be based anywhere in mainland UK or Ireland, with some travel and occasional overnight stays to meeting and conferences mainly in England and Wales.
We offer flexibility around working hours, including the option of a 9 day fortnight - time off in lieu is also available. We offer 25 days holiday pro rata (rising to 28 days) plus statutory public holidays. We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.
The role is a grade 7 position with a starting salary circa £75,000 plus benefits including 9% employer pension contribution.
The Finance Director (“FD”) works alongside the Chief Executive and Operations Director to manage the finances and governance of The Rivers Trust, a leading conservation charity with three associated trading subsidiaries operating across the UK and Ireland, with a collective annual income approaching £10m.
Given the prospective retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.
The role is very varied and wide-ranging, including presenting financial information to the Trustees and senior management on a quarterly basis, reviewing monthly management accounts, leading on annual budgeting, appraising internal project concepts and contracts, statutory compliance administration and liaising with auditors.
The postholder will lead a team of eight in the Finance department and join a very welcoming team of 95 highly engaged and passionate staff at The Rivers Trust.
Main duties and responsibilities:
Working alongside the CEO, the Finance Director will provide commercial, financial and governance management and leadership for The Rivers Trust ("the Charity") and its associated subsidiaries (“The Companies”). The FD will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of The Companies. The FD will also be an experienced manager of people.
Key Accountabilities:
- Act as a business partner to support and constructively challenge the CEO in the general management of the Charity and the Companies, reporting to the board.
- Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to Board) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees, subsidiary boards and committees can make well-informed decisions.
- Manage relationships with auditors, funders, IT specialists, banks, investment platforms and other external organisations.
- Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for the Charity and the Companies as a whole.
- Provide input to project and programme delivery from time to time, to ensure that performance is maximised for the Charity and the Companies.
- Attend Board meetings and Business Audit and Risk Committee meetings to guide the Board and the Senior Management Team on financial, commercial and governance issues.
- Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of the Rivers Trust movement on good governance practice.
- Maintain the finance department operational manual for business continuity.
- Serve as the Company Secretary for the Charity and Companies.
Staff Management:
- Lead, manage and develop the finance team (who work remotely) and ensure the team understands their respective and collective contribution to achieving the Charity's and the Companies’ objectives.
- Support the team in their professional development.
- Ensure the team delivers a high-quality service focused on internal and external customers and funders.
Knowledge, skills, experience, and personal qualities:
Essential
- Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations.
- A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
- Strong analytical and problem-solving skills combined with creativity and openness to innovate.
- Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
- Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
- Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
- Experience reporting to boards of trustees and/or directors, with the confidence to contribute to board-level discussions as a trusted adviser.
- Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
- The courage to make and communicate tough decisions and be open about risks and setbacks.
- Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
- Impeccable standards of integrity and personal ethics, acting as a role model for the organisation values.
- Knowledge of Sage financial software packages.
- Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.
Desirable
- Experience of working in the charitable sector.
- Experience of being a Company Secretary.
- Understanding of the environmental sector or a passion for making a positive impact.
- Familiarity in using Sharepoint, Sage and Slack.
- Knowledge of Partial Exemption VAT rules.
- A basic understanding of Irish tax law, Irish and UK payroll taxes and corporate governance.
Qualifications/ Education
- Qualified Accountant, preferably ICAEW or ACCA.
Additional information
Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures including Health & Safety, EDI, Cybersecurity and GDPR.
Please note we can only accept applications made through this site, and not sent by email or other methods.
We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.
To apply please send your CV and a covering letter.
Closing date: Wednesday 24th September 2025
We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission
A leading environmental charity, and umbrella body for the Rivers Trust Movement, our vision is for wild, healthy, natural rivers, valued by all.
The client requests no contact from agencies or media sales.
35 hours per week over 5 days
Teddington, London Borough of Richmond
Ruils is run by, and for, disabled people. It exists to remove the barriers that prevent disabled people from living independent lives. Its vision is a society where all individuals have the choice and control to live independent lives.
We are working with our local Primary Care Networks to deliver Social Prescribing in Richmond. Social Prescribing is part of the NHS Long-Term Plan and enables GPs and other health care professionals to refer patients to a Link Worker who can work with the individual to connect them with services and activities in their local community.
The role aims to empower people and take control of their lives. It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have a tenacity to help people achieve sustainable improvements in their wellbeing.
What you may be doing now:
- You could be a Social Prescriber in another area
- You could be working in the NHS in a coordinating or service providing role
- You could be working in social services or the caring sector
- You could be working in education
- Or you could be doing something else that is relevant
Duties and Responsibilities:
- Manage a caseload of clients and incoming referrals, providing appointments through various methods to meet client needs
- Work with individuals on a one-to-one basis to assess their needs, create personalised action plans and locate support within the community
- Engage with community organisations and specialist services that provide support to ease the pathway for your clients
- Build and maintain relationships with Primary Care Networks, GPs, health care professionals and services across the borough
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP)
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter as detailed in 'How to Apply'.
Closing date: 22nd September 2025.
Interviews will take place during the week commencing 6th October 2025.
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.

Are you a talented HR professional with an interest in international development and global affairs?
Do you want to work with one of the largest and most innovative NGOs in the world, one which is was born in, and is led from, the Global South?
Part of the global BRAC family, BRAC Europe is looking for an experienced HR business partner to join our team of approx. 20 staff as we embark on a new growth strategy in Europe.
This newly created role will be responsible for all aspects of HR, reporting to the Director of Finance and Operations.
The role will suit a self-starter who is as equally at home handling strategic issues such as compensation and benefits or organisational culture, for example, as they are managing the details of, say, a recruitment process or ensuring our HR policies remain legally compliant.
Please note this role is being offered on a part-time (0.6 FTE) basis.
The client requests no contact from agencies or media sales.
Job Description
Job Title: | Senior Casework Administrator |
Location: | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available |
Reporting to: | Immigration Department Manager |
Salary and benefits: | £24,000 to £26,000 per year
Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm. |
Contract: | 12-month fixed term with a strong possibility of Extension |
Probation Period: | 6 months |
Annual leave: | 21 days + 1 concessionary day and 8 Bank holidays |
This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Senior Casework Administrator authorised by the Immigration Advice Authority (IAA), formerly known as OISC.
RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.
For over 25 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become
equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.
The successful candidate will join RMC’s Immigration department and play a key role in supporting our qualified Caseworkers in delivering immigration advice and conducting casework within the IAA framework.
RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.
Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.
Purpose of the Role:
Main duties and responsibilities
· Provide administrative support to Caseworkers across all our offices during their conduct of their immigration cases (including supporting with the intake of client information, preparing documents, handling further evidence requests and maintain case files up to date)
· Contact clients and arrange appointments as required
· Draft routine correspondence under supervision (e.g. case notes, closing letters, emails)
· Ensure accurate information is recorded in our case management system and that all case files are up-to-date
· Track deadlines and ensure applications and documents are submitted in time
· Delegate administrative tasks and supervise Legal Assistant (Placement) students
· Work with the Immigration Department Manager and the Quality Assurance Officer to ensure adherence to quality standards and IAA requirements
· Maintain confidentiality
· Work in compliance with the IAA regulatory framework and the Code of Standards as well as GDPR requirements
· Provide general administrative support to the Casework Team, including scanning, filing, and document management.
Person Specification
Knowledge, Abilities and Skills
Essential
· Strong administrative and organisations skills with attention to detail
· Experience of using case management systems
· Knowledge of Microsoft Office
· Clear understanding of confidentially/Data Protection
· Excellent communication and interpersonal skills
· Ability to work under pressure and to tight deadlines
· Structured and organised
· Ability to work sensitively and flexibly with vulnerable clients and people from diverse backgrounds
Desirable
· Experience working in an administrative role within a legal, charity, law firm or public sector setting
· IAA qualification (current or previous) or Law degree
· Knowledge of UK immigration and asylum processes
· Experience working under regulatory or compliance frameworks
· Paralegal/Secretarial qualification.
· Previous experience working with vulnerable clients
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the
post holder may be required to perform work not specifically referred to above. Such
duties will fall within the scope of the job within the appropriate pay grade. The job
description will therefore be subject to periodic review with the post holder to ensure it
accurately reflects the duties that are being performed.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.