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Programme manager jobs in bermondsey, greater london

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Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Assist in providing a quality service to clients through face to face and digital gateway assessment by supplying accurate guidance
Posted 1 week ago
Closing in 2 days
Look Ahead Care Support and Housing, Westminster (On-site)
Up to £11966.5 per annum + Benefits include 25 days Annual Leave
Posted 3 weeks ago
Changing Lives Housing Trust, London (Hybrid)
£28,000 - £30,000 per year
Posted 2 weeks ago Apply Now
Royal British Legion, City of London (On-site)
£33,622 to £34,432 per annum, pro rata, inclusive of London Supplement
Posted 5 days ago
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£70k - 75k per year
Posted 1 week ago Apply Now
Closing in 7 days
The Royal College of Ophthalmologists, NW1, London (Hybrid)
£39,629
Posted 5 days ago
Look Ahead Care Support and Housing, Ealing (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave etc.
Posted 2 weeks ago
Closing tomorrow
Solace Womens Aid, London (Hybrid)
£32,838 - £35,002 per year
Posted 2 weeks ago
Page 31 of 36
Southwark, Greater London (On-site) 1.21 miles
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 15 Aguust 2025

Interviews: Wednesday 20 August 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 25 July 2025
Closing date: 15 August 2025 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work