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671

Programme manager jobs in bermondsey, greater london

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Top job
The Royal College of Radiologists, Holborn (Hybrid)
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Posted 1 day ago
Top job
Dementia UK, London (Hybrid)
£40,000 - £42,000 per annum
You will be responsible for delivering the charity’s mass participation products, including the flagship event, Time for a Cuppa
Posted 2 days ago
Top job
Urban Partnership Group, W11 4TX (On-site)
£30,000 - £35,000 per year
We are looking for a dynamic and compassionate leader
Posted 1 day ago Apply Now
Top job
The King's Trust, London (Hybrid)
£29,000.00 to £36,000.00 (National) £33,000.00 to £41,000.00 (London), dependent on your location, skills, knowledge and experience
Lead game-changing fundraising with Million Makers! Inspire teams, grow impact, and transform young lives at The King’s Trust.
Posted 3 days ago
Social Interest Group, London (On-site)
£41,600
You will ensure high standards of service quality, performance, and improvement, whilst ensuring CQC guidelines are met.
Posted today
The Football Foundation, United Kingdom (Remote)
£38000.00-£48000.00 per year
Posted 1 day ago
Closing tomorrow
Westminster Foundation for Democracy, Remote
£44,500 - £49,500 per year
WFD is looking to for a Commercial Manager with significant strategic experience in Procurement and Contracts
Posted 5 days ago
London Symphony Orchestra, Barbican (On-site)
£40,000 - £45,000 per year
Posted 1 day ago
Barnardo's, Barkingside (Hybrid)
£51,240.33 - £72,477.60 per year
Posted 3 days ago
Public Chairs' Forum, London (Hybrid)
£65,000 per year
Posted 1 day ago Apply Now
Royal School of Needlework, England (Hybrid)
£37,000 - £39,000 per year
Posted 3 days ago Apply Now
People's Empowerment Alliance for Custom House, London (On-site)
£36,000 - £40,000 per year
PEACH is a pioneering community organisation in East London and we're looking to appoint an experienced Community Organiser.
Posted 4 days ago
Page 5 of 45
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Full-time
Permanent
Job description

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

  • Leading and mentoring a high-performing Service Desk team
  • Managing day-to-day operations and acting as the go-to escalation point
  • Driving service improvements using KPIs, feedback, and best practices
  • Supporting AV and video conferencing across the College
  • Playing a key role in exam delivery and IT project support
  • Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

  • Proven experience managing an IT Service Desk
  • ITIL v3/v4 Foundation or equivalent experience
  • Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
  • Excellent communication, leadership, and problem-solving skills
  • A customer-first mindset and a passion for continuous improvement
  • A proactive, self-starting attitude and a love for learning.
  • A commitment to data protection, security, and sustainability.
  • Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
  • Strong critical thinking skills and the ability to identify workarounds and solutions.
  • Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Digital, Health / Medical