Programme Manager Jobs in Bristol

ROLE SUMMARY
The Global Grants and Engagement Manager is responsible for managing the Grants Programme of ProVeg International and leading the activities and staff within the ProVeg International Grants team. You will ensure the global grantmaking of ProVeg International aligns with its mission and goals, while also engaging with key players in the global plant-based movement, and raising funds for the Grants programme and other movement-building activities.

 

RESPONSIBILITIES

Grants Programme :

• Team-lead for ProVeg Grants team, including direct line management of Grants Programme Manager.

• Oversee quarterly grantmaking process, including reviewing and evaluating proposals, and providing recommendations aligned with ProVeg International’s grantmaking criteria.

• Ensure that all grantmaking is aligned and approved by all decision makers, including CEO, funder network, and Board Members. 

• Oversee the team to ensure that all grants admin is fulfilled, including due diligence, and payment processing aligned with US regulations; accurately tracked grant records; queries are responded to timely, etc.

• Oversee and optimise grantmaking process infrastructure, and regularly implement improvements as needed.

• Oversee and optimise further capacity building initiatives developed for global grantee network

Stakeholder Engagement:

• Research and identify potential grant opportunities from foundations, donors, and other sources aligned with ProVeg's mission.

• Collaborate with internal teams to develop engagement strategies for stakeholders including donors, grantees, and supporters.

• Build and nurture relationships with existing and potential donors, foundations, and funding organisations to cultivate support for ProVeg's programmes and initiatives.

• Represent ProVeg at meetings, conferences, and events to promote our mission and establish strategic partnerships.

• Develop and oversee strategies to engage with individuals and organisations through digital platforms, including social media, email campaigns, and virtual events.

Strategic Development:

• Continue to develop the Strategy of ProVeg Grants Programme in alignment with ProVeg International’s global strategy and the wider plant-based advocacy/food system transformation movement.

• Ensure alignment, communication and collaboration across ProVeg International’s wider network and global initiatives.

Monitoring and Reporting:

• Track and evaluate grant programme’s performance against established goals and objectives, providing regular updates to stakeholders.

• Prepare timely and accurate reports for funders, highlighting project achievements, impact, and financial accountability.

• Monitor Grants Programme budgets, expenditures, and timelines to ensure effective utilisation of funds and compliance with funder requirements.

QUALIFICATIONS

• Minimum of 4-5 years of experience in grantmaking and donor relations in the nonprofit sector is a must.

• Bachelor's degree in a relevant field (such as nonprofit management, international development, communications, or related field). Master's degree preferred.

• Highly organised and able to translate complex ideas into tangible and actionable tasks.

• Proven track record of successfully securing grants from diverse funding sources.

• Strong communication skills, including exceptional writing and editing abilities.

• Demonstrated ability to build and maintain relationships with donors, partners, and stakeholders.

• Excellent project management skills with the ability to manage multiple priorities and deadlines.

• Experience working with databases and grant management software (HubSpot).

• Passion for and commitment to ProVeg's mission.

• Travel once per quarter for 4-5 days per trip will be likely.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

The Canal and River Trust is committed to growing its fundraised income and has developed ambitious targets for fundraising over the coming years. Currently seeking a Philanthropy Manager. The Philanthropy Manager is an exciting role within the Philanthropy & Partnerships team which will identify, cultivate and maximise relationships with Major Donors and Family Foundations through research, networking, events, proposals, and excellent stewardship. Securing philanthropic income against target to further the work of the Canal & River Trust.

Knowledge, Skills/Qualifications & Experience

• Identify, cultivate and develop a portfolio of Major Donor and Family Foundation prospects.
• Meet or exceed fundraising targets each year.
• Develop high quality funding proposals, applications and reports for submission to prospects and donors.
• Support the development of the new Major Donor fundraising programme, taking a proactive approach to networking, and cultivating new cold contacts and prospects.
• Support the development and delivery of the Stewardship and Events programme and other Philanthropy processes.
• Depending on experience, may be involved in developing the US fundraising strategy with the support of the Senior Philanthropy Manager, Head of P&P and Director of Fundraising.
• Displaying the Trust values and behaviours at all times.
• Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.

 Experience & Knowledge

• Proven experience of philanthropy fundraising with a track record of initiating new philanthropic relationships.
• Successful track record of meeting or exceeding income targets.
• Experience of identifying and cultivating cold prospects.
• Experience of deepening donor relationships and growing philanthropic giving year on year.
• Thorough knowledge of legal, financial and ethical considerations related to fundraising from Major Donors and Family Foundations.
• Experience of developing high quality proposals and stewardship reports for prospects and donors.
• Experience of effectively using a CRM system for fundraising.
• Experience of fundraising in the Heritage or Environment sector is desirable.

Skills & Personal qualities

• Excellent communication and interpersonal skills.
• Excellent verbal and written presentation abilities and strong attention to detail.
• Strong relationship building skills with the ability to influence at a senior level.
• Motivated by the cause of the Canal & River Trust.
• Ability to understand, interpret and craft complex information into compelling cases for support.
• Ability to manage own workload and prioritise multiple tasks, work under pressure and within tight deadlines.
• Positive team player with a professional, solution focused attitude.
• IT literate and numerate.

In this role, you’ll take charge of our cash appeals programme, inspiring our incredible supporters to connect with the families we work alongside, take action and become lifelong members of our global family. You’ll collaborate closely with the Head of Supporter Engagement to implement our mid-value strategy to amplify the value of some of our most loyal supporters. In addition, you’ll create inspiring communications and engagement opportunities to improve donor retention and ensure supporters stick with us for the long term.

What we offer

• Flexible working opportunities – hybrid working with ability to work from home
• Generous annual leave entitlement - 25 days annual leave, increasing to 27 days after 2 years' service and 30 days after 5 years' service
• Training and development opportunities to personally grow and learn in the role
• A salary sacrifice pension scheme
• A supportive working environment that champions wellbeing and support
• A fulfilling opportunity to contribute to a meaningful cause.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

This new Legacies Manager role is an exciting opportunity to deliver Speech and Language UK's first proactive legacy programme, which is a key part of their new strategy.

For 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. Speech and Language UK helps children with communication disabilities and provides a unique combination of specialist therapy, teaching and care for children, information for families, and training for teachers and other professionals.

To deliver their new strategy, the charity have created several exciting new roles, all aimed at embedding a relationship fundraising approach to engaging and inspiring institutional, high net worth and long-term supporters.

As Legacies Manager, you will develop, manage and grow the organisation’s legacies portfolio, including securing legacy pledges and stewarding donors who have chosen to leave a legacy gift.

There is an option to work remotely (UK-based) or hybrid (2dpw in Islington office) for this 21 hours a week, part-time role – please discuss options and FTE implications with Joe.

As Legacies Manager, you will: 

• Work alongside the Head of Philanthropy and Partnerships to develop and implement Legacies operational plans to maximize income in line with agreed targets
• Lead and manage relationships with legacy supporters to achieve and exceed income targets
• Provide insight and learning so that the charity can optimize its initiatives both in lifetime-giving and legacy fundraising
• Build and maintain excellent relationships with a portfolio of actual and potential legacy supporters

Ideal skills and experience:

• Proven track record in legacy giving
• Demonstrated success in developing and maintaining relationships with legacy supporters
• Strong understanding of relationship fundraising and legacy giving, including the latest trends and opportunities
• Passion to support Speech and Language UK’s mission and values

Benefits include:

• 28 days per year (including 3 Christmas closure days) plus all bank holidays. 2 additional days annual leave after 5 years’ continuous service
• Life Assurance – x4 annual salary
• Perkbox – Online and instore discounts ranging from retail to restaurants, cinema tickets and fitness.
• 24/7 employee assistance helpline, up to 4 structured counselling sessions, wellbeing resources and much much more!
• Free annual flu vaccinations

Who we are 
St Werburghs City Farm is an inner-city community hub for land-based opportunities. We understand the importance that green space has for our collective health and wellbeing, which is why all our work is based on strengthening the connections between land, animals and people. We know that enjoyment of green space, access to local food, and opportunities in the agricultural sector are not equal, and we are committed to addressing this imbalance in our work. We appreciate that everyone has skills, experience and assets to share, which is why we base our approach on co-design and delivery with and for our community. We target our work at those experiencing mental ill-health, disadvantage and/or marginalisation.   We are working to create a future where communities grow, green spaces flourish, and together we thrive.   

About the role 
We are looking for someone who wants to make a real and lasting difference to people’s lives, taking the lead on generating the income required to deliver the Farm’s services and maintain our central functions and infrastructure. With support from the Farm’s Director, who is an experienced fundraiser, you will develop and implement the fundraising strategy for the Farm, leading on the delivery of key activities, initiatives and opportunities. 

You will confidently take on the leadership of the Farm’s well-established fundraising from trusts and foundations, growing our unrestricted income base and attracting multi-year funding to support our projects. Your experience will also enable you to take the lead on establishing a new individual giving programme for the Farm, creating and implementing a stewardship strategy alongside the Marketing, Events & Communications Operational Manager. We anticipate that the postholder will spend 75% of their time managing and growing our existing trusts and foundations portfolio and 25% on building a new individual giving programme. We are looking for someone with experience (or demonstrable transferable skills and knowledge) and a willingness to work on both areas. 

As a member of the Farm’s Leadership Team, you will work closely with the Director and Operational Managers to ensure that our fundraising strategy enables us to deliver against our objectives, as well as supporting project managers and other staff to contribute to the development of relevant fundraising opportunities. 

For a full list of responsibilities, and for details of how to apply, please refer to the attached job description. We are happy to have informal conversations about the role prior to application.

Vacancy Reference: BfN2024/100

Job Title: Funding Manager

Salary: £18.17 per hour

Number of Posts: 1

Type of Contract: Permanent

Start Date: As soon as Possible

Hours of Work: 28 per week

Work Location: Remote with some travel to service sites

Responsible to: Programme Quality Manager

Closing Date: 23/04/2024

Proposed Interview Date: Remote. Dates TBC. As this is a time sensitive appointment BfN will interview whilst the job advertisement is live and retains the right to bring forward the advertising period if a strong candidate is identified.

Job Information:

Are you a whizz at sourcing, writing and pitching successful funding applications to trusts, foundations and other valuable funds? Do you thrive on achieving significant income growth and smashing ambitious targets?  Do you want job satisfaction knowing that your work is making a big difference to families across the UK?

It takes a special person to take a strategic and operational lead in generating income for a registered charity like The Breastfeeding Network.  We have a vision of all mums and families feeling supported in their feeding choices and able to breastfeed for as long as they choose.  We already receive funding from various sources but we know there are even more mums, parents and families out there who need our support; support that needs funding.  

If you’re an experienced funding professional who dreams of a family-friendly employer where your work has big impact, then we might be just what you’re looking for.  Working with our fabulous service teams and finance colleagues, you will draw on your honed skills and extensive experience in ambitious income generation to secure strategic and core funding from trusts, foundations, legacies, community fundraising activity and beyond.  Your work will be essential for ensuring that all families can continue to rely on the services the Breastfeeding Network provides, well into the future.

We are a Scottish registered charity making a difference to women and families across the UK.  Our vision is that women and families feel supported in their feeding choices and are able to breastfeed for as long as they choose. 

Role outline and purpose
Working as a key link between the Philanthropy team and wider organisational teams, the Philanthropy Content Reporting Manager – Trusts will create specific reporting materials for our key funders. You will hold responsibility for a reporting schedule for named partners and work closely with our impact and finance teams to track progress of funded projects and ensure that we deliver partner/funder updates in line with agreements. 

You will have experience of supporting high-value fundraising teams and be adept at building strong relationships across the organisation to help inform the Trusts team about the activities and outputs of our operational teams. You will understand complex qualitative and quantitative data and use this to write up, design and produce high-quality communications for donors. You will be confident at taking the lead on the reporting requirements of our relationship managers, with efficiency and effectiveness. 
 
Responsibilities
• Lead on the bespoke and restricted high-quality reports for funders in line with grant conditions 
• Work closely with our project delivery, impact, communications and finance teams to ensure funds are delivering greatest impact for our donors 
• Keep up to date on project delivery plans and aspirations 
• Understand and translate both qualitative and quantitative information and present these in a visually compelling, digestible format 
• Provide insight and performance information to help inform team strategy/projections, including the management of CRM, financials, and KPI reporting requirements
• Coordination of events to support effective donor engagement

Person specification
Technical skills and minimum knowledge:
• Experience in producing high-quality donor reports
• A track record of working collaboratively across a number of teams, including fundraising, operations and communications 
• Knowledge of programme monitoring and evaluation principles 
• Skilled networker, able to influence and win support from multiple key stakeholders 
• Ability to isolate and convey key programme information 

Behaviours and competencies:
• Analyses and communicates complex information effectively a range of audiences 
• Demonstrates dedication to the values of the Trussell Trust 
• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 
• Pro-active and solution focused by problem solving and making recommendations for improvements. 
• Works with others as one team, actively listening and collaborating to achieve a shared vision. 
• Builds relationships across The Trust, sharing information and expertise. 
• Role models inclusive behaviour, values and leadership 

Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. We work across three continents and within multiple sectors with many organisations.

We are looking for an experienced Business Development and Advisory Manager to join our committed team, who will hit the ground running.

Key tasks and responsibilities:

• You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to generate funding and drive impact. This includes taking the lead in developing project proposals for clients.

• You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.

• You will project manage all client projects from start to finish.

The role is diverse with opportunities to generate new funding to drive impact, project manage and implement training and activity with a variety of businesses, and to try out new ideas. You will work remotely, but in close cooperation with the Head of Business Development, and rest of our growing team across the world. 

Who you are:

• An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience).

• The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals.

• Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals.

• An excellent trainer, with experience of delivering training to businesses.

• A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those.

• A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour.

• An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events.

• A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders.

• Someone with a good eye for detail, whilst retaining sight of the bigger picture.

What we can offer you

• A permanent contract (0.8 FTE or full-time).

• A competitive salary (salary band £39,861 - £51,248 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits.

• Being part of a growing, innovative, and exciting not for profit organisation.

• A friendly global team which is passionate about and committed to fair work, ethical recruitment and systemic change.

• Flexible and family-friendly working arrangements.

• Working remotely (UK-based), with regular online meetings and social team gatherings and in-person meetings as required.

Details: Closing date: 26/04/2024 | Interviews: Thurs 09/05/2024 | Starting date: ASAP

To apply: Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Business Development and Advisory Manager’ in the subject line.

​

Location: UK based with the option for Remote Working. Occasional travel to HQ in London required.

Benefits: 4 wellbeing days per calendar year [pro-rata for part-time staff], plus annual leave and public holidays entitlement. 

Contract Details: Fixed Term – 12 months, with possibility of extension.

Data Systems Manager

This is a new role, providing the scope for someone to play a significant role in helping to build a high performing and resilient organisation and to learn and apply new skills within a supportive environment.

The Data Systems Manager will support the development and use of digital data, analysis, and insight products that inform strategic decision making and enable colleagues to deliver high-quality policy and programme work.

Under the direction of the Head of Systems Improvement Project (SIP) the Data Systems Manager will actively maintain and develop the functionality and quality of WFD’s information management systems. They will provide project management support to our Systems Improvement Project that includes the development and implementation of a coherent organisational data strategy, and the integration of our main IT systems to a single, Microsoft-based architecture.

This role will work across the organisation communicating with a broad range of stakeholders around the word. Involves; providing advice, training and support for staff in the use of the systems, developing new methods for data visualisation and dissemination, and with guidance identifying process optimisation opportunities and contribute to the implementation of proposed solutions.

About You

Tech savvy - able to demonstrate and apply a broad range of technical knowledge and skills. Technical qualifications are not critical for the role however it is essential you have.

• Experience in database management and/or design, either as part of a software development project or configuring tools.
• Experience with NO-CODE or LOW-CODE application development framework such as KNACK or Microsoft PowerApps.
• Must demonstrate ambition and the capacity to learn and grow as WFD’s data architecture evolves.

Also in the following key requirements.

• Basic knowledge of Python.
• Basic knowledge of Git.
• Experience with user support or customer service, ideally experience implementing new software solutions in disperse organisations and/ or remotely.
• Experience of knowledge management in larger geographically dispersed organisation.
• Flexible, proactive, and able to work independently.
• Demonstratable skills in analytical and critical thinking.
• High level English language, written and verbal skills.

Apply by 18th April 2024 - visit our website.

WFD - Friendly, supportive, and engaging environment (working with people who are passionate about positive change and strengthening democracy around the world).

Job Title – Registered Manager - West Midlands

Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.

Hours - 35 Hours per Week

Contract - Permanent

Location – Homebased - working with our team across West Midlands.   Occasional travel will  be required.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 12th May 2024.

Interview Date: Monday 27th May 2024  (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.  TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

We are recruiting for a Peer Support Lead: 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C across Bristol & Weston areas. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working as part of a growing team, this post will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, promote and facilitate increased testing for HCV, targeting marginalised and disadvantaged communities and ensuring referral and ongoing support through treatment and harm reduction approaches to prevent reinfection and other harms among PWID. 

We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.

As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.

You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About the role

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. 

A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally. 

Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. 

What you’ll need to achieve in this role:

Key responsibilities:

· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience. 

· Consistent approach across training experiences, following manualisation processes. 

· An in-depth understanding of kinship care in England (we’ll provide training and support). 

· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

· Occasional face-to-face training delivery (for regional roadshows where appropriate). 

· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

· Ensure training is accessible and adapted as required. 

· Be comfortable being a ‘face’ for the service in promotion and online resources. 

· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

· Contribute to online resources as required. 

· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

· Work with local authority partners to create regional content for online introductory training workshops. 

· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development. 

· Actively contribute to delivering high performance across the team. Commitment to personal development. 

· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience):

Knowledge, abilities, skills and experience

Essential

· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills. 

· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

· Excellent PowerPoint skills. 

· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

· High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

· Non-judgemental (reflected in language and behaviour). 

Desirable experience and knowledge:

· Experience presenting content in video format.

· Experience of using Salesforce. 

· Knowledge and understanding of kinship care and/or children and families who need support. 

General attributes:

· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.

· Flexible and willing to travel for work occasionally across England.

· Excellent written and spoken English

· Right to work in the UK

Your main relationships will be with:

· Team Leader - Online

· Training and Learning Lead 

· Training team colleagues including Training Facilitators

· Training Officers 

· Associate Director of Advice, Training and Information

· Advice, Programmes and Peer Support Teams

· Kinship carers